This Problem Across All Years
On September 28, 2025, after parking in my garage on a hot day (~80°F), my Genesis GV80 automatically locked all doors while my 3-year-old child and dog were still inside. My keys were also locked in the vehicle. Neither the driver nor passenger door thumbprint sensors responded. For approximately 20 minutes, I was unable to unlock the car while my daughter was trapped inside crying and screaming. I was forced to call the police and emergency services. The situation was only resolved when I calmed my daughter enough to press the unlock button from inside, just before the ambulance arrived. Police responded to the scene and a report was made. This is the second time this defect has occurred. A nearly identical incident happened previously when my daughter was 2 years old, though I did not obtain a police report at that time. This defect presents a serious safety hazard to children and passengers, especially in warm weather when entrapment can quickly lead to heat-related injury or worse. The locking and keyless entry system (including electronic thumbprint access) failed without warning. No dashboard lights, error messages, or other warnings appeared prior to the failure. The defect is reproducible, has been reported to Genesis, and is available for inspection. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On September 28, 2025, after parking in my garage on a hot day (~80°F), my Genesis GV80 automatically locked all doors while my 3-year-old child and dog were still inside. My keys were also locked in the vehicle. Neither the driver nor passenger door thumbprint sensors responded. For approximately 20 minutes, I was unable to unlock the car while my daughter was trapped inside crying and screaming. I was forced to call the police and emergency services. The situation was only resolved when I calmed my daughter enough to press the unlock button from inside, just before the ambulance arrived. Police responded to the scene and a report was made. This is the second time this defect has occurred. A nearly identical incident happened previously when my daughter was 2 years old, though I did not obtain a police report at that time. This defect presents a serious safety hazard to children and passengers, especially in warm weather when entrapment can quickly lead to heat-related injury or worse. The locking and keyless entry system (including electronic thumbprint access) failed without warning. No dashboard lights, error messages, or other warnings appeared prior to the failure. The defect is reproducible, has been reported to Genesis, and is available for inspection. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I am the owner of a 2023 Genesis GV80 and have experienced a recurring issue with the vehicle’s windshield. I have owned the vehicle for nearly three years and, in that time, have spent more days driving with a cracked windshield than without. Even the smallest of impacts, such as minor stone chips, immediately expand into large cracks, leaving no opportunity for a standard resin repair through companies like Safelite. To date, I have gone through three new windshields, all replaced with factory OEM glass and professionally installed by a reputable auto glass repair company in Portage, Michigan that specializes in high-end vehicles. Despite this, the problem persists. This ongoing defect presents a consistent safety concern and raises serious questions about the durability and quality of the windshield. Further, Genesis community discussion boards reflect that many other owners are experiencing this exact same issue. I believe the glass to be very weak and poses a significant danger if an impact other than a small stone was present. The photos attached is of the third windshield currently on the vehicle. Replacing it would mean a fourth windshield. It currently received a stone roughly 2200 miles after the previous windshield was replaced. The current windshield has 3 cracks (all separate incidents) in it since July!!! I do not live down a dirt road. Most of the vehicle miles are done on the highway. I do not drive behind semis or put myself in situations that would increase the odds of my vehicle getting struck by a flying stone. I have paid thousands in windshield replacements and PPF film to protect my vehicle.
I am the owner of a 2023 Genesis GV80 and have experienced a recurring issue with the vehicle’s windshield. I have owned the vehicle for nearly three years and, in that time, have spent more days driving with a cracked windshield than without. Even the smallest of impacts, such as minor stone chips, immediately expand into large cracks, leaving no opportunity for a standard resin repair through companies like Safelite. To date, I have gone through three new windshields, all replaced with factory OEM glass and professionally installed by a reputable auto glass repair company in Portage, Michigan that specializes in high-end vehicles. Despite this, the problem persists. This ongoing defect presents a consistent safety concern and raises serious questions about the durability and quality of the windshield. Further, Genesis community discussion boards reflect that many other owners are experiencing this exact same issue. I believe the glass to be very weak and poses a significant danger if an impact other than a small stone was present. The photos attached is of the third windshield currently on the vehicle. Replacing it would mean a fourth windshield. It currently received a stone roughly 2200 miles after the previous windshield was replaced. The current windshield has 3 cracks (all separate incidents) in it since July!!! I do not live down a dirt road. Most of the vehicle miles are done on the highway. I do not drive behind semis or put myself in situations that would increase the odds of my vehicle getting struck by a flying stone. I have paid thousands in windshield replacements and PPF film to protect my vehicle.
Car engine stalled multiple times after a stop. Once car did that right after light turned green and I tried to accelerate. Almost causing accident by getting hit by behind. Also did it in parking lot, what happens the gages stop showing information and only the miles driven on the bottom left. Twice had to turn car on and off, once it was able to start back up on its own after pressing accelerator. Dropped off vehicle in dealer today for repair, they mentioned prior year models issue was related to fuel pump. No warning lamps or system failure notification, just some information on dash going away for a bit.
Horn stopped working. Can not honk or alert others around. Problem confirmed at dealer currently for repair. No warning lamps or messages
Car engine stalled multiple times after a stop. Once car did that right after light turned green and I tried to accelerate. Almost causing accident by getting hit by behind. Also did it in parking lot, what happens the gages stop showing information and only the miles driven on the bottom left. Twice had to turn car on and off, once it was able to start back up on its own after pressing accelerator. Dropped off vehicle in dealer today for repair, they mentioned prior year models issue was related to fuel pump. No warning lamps or system failure notification, just some information on dash going away for a bit.
Horn stopped working. Can not honk or alert others around. Problem confirmed at dealer currently for repair. No warning lamps or messages
Limited slip differential
Limited slip differential