2009 GMC ACADIA Structure Problems

2009 GMC ACADIA. CONSUMER WRITES IN REGARDS TO LOSS OF ENGINE POWER, STEERING WHEEL POWER AND FAULTY BRAKES. *LD THE CONSUMER THE LIFTGATE AND LAMP WERE REPAIED UNDER RECALL, BUT THE FAILURE CONTINUED. THE CONSUMER DID NOT RECIEVE NOTIFICATION FOR THE RECALLS CONCERNING THE ENGINE, TRANSMISSION, AND TIMING CHAIN. *JS

TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE'S LIFTGATE INDEPENDENTLY DESCENDED. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRRED THE CONTACT TO NHTSA. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE); HOWEVER, THE VIN WAS NOT INLCUDED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.

Mileage: 108,000

LIFTGATE OPENS ON IS OWN WHILE DRIVING, DOOR UNLOCK AND CANNOT BE LOCKED THIS HAS BEEN HAPPENING FOR A MONTH. I WILL HAPPEN SEVERAL TIME A DAY.

Mileage: 68,300

MY CAR COMPLETELY DIED WHILE DRIVING IT A FEW MONTHS BACK. JUST GOT IT BACK AFTER ABOUT 3 MONTHS, PARTIAL SUCKY DEALERSHIP, PARTIAL BACK ORDER ISSUE. TURNS OUT THE SUNROOF LEAKED INTO THE DASH. HAD TO REPLACE THE BODY HARNESS AND SOMETHING WITH THE DASH. $5100. I ESTIMATED ON THE DATE IT HAPPENED BECAUSE IT'S BEEN AWHILE.

Mileage: 103,000

TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT THE LIFTGATE FAILED TO REMAIN OPEN. IN ADDITION, THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) HOWEVER, THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PARTS. THE DEALER WAS CONTACTED AND WAS UNABLE TO PROVIDE A TIME FRAME FOR WHEN THE PARTS WOULD BECOME AVAILABLE FOR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT THE PROP ROD RECOVERY SYSTEM FAILED CAUSING THE LIFTGATE TO CLOSE UNEXPECTEDLY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Mileage: 50,000

TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT WHILE IN PARK, THE LIFTGATE INADVERTENTLY CLOSED WHILE THE CONTACT WAS BEHIND THE VEHICLE. AS A RESULT, THE CONTACT BECAME WEDGED IN BETWEEN THE LIFTGATE AND THE BOTTOM OF THE VEHICLE. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE GAS STRUTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

Mileage: 85,000

TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT THE POWER LIFTGATE WAS ENAGGED AND PLACED IN AN UPWARD POSITION WHEN IT ABRUPTLY CLOSED ONTO THE CONTACT'S HEAD. THE CONTACT SUSTAINED A BUMP ON THE HEAD THAT RESULTED IN MINOR HEADACHES. THERE WAS NO MEDICAL ATTENTION REQUIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 142,000. THE VIN WAS UNAVAILABLE.

Mileage: 142,000

TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT THE DAY TIME RUNNING LIGHTS FAILED ON SEVERAL OCCASIONS. THE CONTACT INDICATED THAT THE SOCKETS AND HOUSING FAILED TO SUPPORT THE POWER FOR THE LIGHTING WATTAGE, CAUSING THE COMPONENTS TO PREMATURELY MELT. THE BULBS WERE REPLACED MORE THAN TWICE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO RECOMMENDED THAT THE HOUSING BE REPLACED FOR THE DAY TIME RUNNING LIGHT ASSEMBLIES. THE FAILURE RECURRED WITH BOTH LIGHTS SHORTING. THE DEALER, PER THE CONTACT'S REQUEST, DISCONNECTED THE DAY TIME RUNNING LIGHTS TO PREVENT THE FAILURE FROM RECURRING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED NO REMEDY. IN ADDITION, THE CONTACT EXPERIENCED THE REAR LIFTGATE CLOSING WITH FORCE, WHICH BRUISED HIS HEAD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) BUT WAS WAITING FOR MONTHS TO DETERMINE WHEN THE MANUFACTURER WOULD BE ABLE TO SUPPLY THE REMEDY AND THE PART TO REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 47,274. UPDATED 11/20/15*LJ UPDATED 12/14/2017*CN

Mileage: 47,274

MY SON WAS DRIVING DOWN A RESIDENTIAL STREET WHICH HAS A RIGHT TURN/MERGE OVER A CANAL. UPON REACHING THE RIGHT TURN THE POWER STEERING FAILED AND HE WAS UNABLE TO NAVIGATE THE TURN. THE ACADIA DROVE FORWARD INTO A LARGE PIPE WHICH CROSSES OVER THE CANAL. THE FRONT OF THE ACADIA WAS CRASHED INCLUDING THE FRONT BUMPER, RADIATOR, HEAD LAMPS, ENGINE, DRIVER SIDE FRONT PANEL, PASSENGER SIDE PANEL, AND THE FRAME. NONE OF THE AIR BAGS DEPLOYED DURING THIS CRASH. THERE IS A RECALL ON THE SIDE AIRBAGS AT THIS TIME BUT NOT THE FRONT AIRBAGS. THERE IS NO RECALL ON THE POWER STEERING ON THIS GM MODEL. I HAVE HAD EXPERIENCED THE POWER STEERING INTERMITTENTLY FAIL WHEN TURNING BOTH LEFT AND RIGHT. MY DAUGHTER ALSO EXPERIENCED POWER STEERING FAILURE ONE WEEK PRIOR TO MY SON'S ACCIDENT. I WAS IN THE VEHICLE WITH HER. THIS POWER STEERING FAILURE IS NOT EXCLUSIVE TO MY GMC ACADIA 2009. CONSUMER REPORTS AS WELL AS THE ACADIA FORUM ALSO HAS MENTIONED THIS POWER STEERING FAILURE IN OTHER GMC ACADIAS. THE AIRBAGS NOT DEPLOYING DURING THIS INCIDENT IS ALSO VERY CONCERNING. THIS AIR BAG FAILURE COULD HAVE CAUSED MAJOR INJURY GIVEN ANOTHER SCENARIO. *TR

Mileage: 97,000

OVER THE COURSE OF 6 YEARS SINCE I'VE PURCHASED BY NEW VEHICLE, ON THE RIGHT SIDE PASSENGER FLOOR, THERE IS A PUDDLE OF WATER THAT HAS ACCUMULATED UNDER THE CARPETING AND IS CAUSING THE FLOOR TO RUST AND DETERIORATE. IT IS WHEN YOU RUN THE A/C AND THE WATER DRAINS INTO THE VEHICLE. I'VE SENT IT TO THE DEALER TO HAVE IT REPAIRED MANY TIMES AND THEY ONLY DO A FIX AND NOT CORRECT THE PROBLEM TO AVOID THE LODGING OF THE WATER. THE LAST TIME I SENT IT TO MY DEALER THE FAN MOTOR WAS INOPERABLE BECAUSE OF THE WATER DAMAGE THE ELECTRONIC CIRCUITS. *TR

Mileage: 31,247

WHILE EMPTYING OUT THE REAR OF THE VEHICLE, THE LIFT GATE PROCEEDED TO DESCEND WHILE I WAS TAKING OUT OUR SUITCASES. I WAS UNAWARE THIS WAS HAPPENING AND MY HAND WAS ON THE RIGHT SIDE OF THE VEHICLE HATCH. THE LIFT GATE DID NOT STOP WHEN IT HIT MY HAND AND I IMMEDIATELY PULLED AWAY FROM IT CATCHING MY FINGER ON THE SHARP SIDE OF THE MECHANISM. IT RIPPED OPEN MY MIDDLE FINGER, CUTTING IT TO THE TENDON, REQUIRING A TRIP TO THE EMERGENCY ROOM. I HAD TO GET ELEVEN STITCHES TO CLOSE THE WOUND AND A TETANUS SHOT. AFTER WE ARRIVED HOME AND INVESTIGATED THE PROBLEM, WE DISCOVERED THE STRUTS ON THE LIFT GATE MUST HAVE BEEN WEAK TO LET THE HATCH DESCEND. THE PROBLEM IS THAT THERE IS NO FAIL SAFE WHEN THIS HAPPENS TO STOP THE DESCENT! MY BROTHER-IN-LAW ALSO GOT CAUGHT AND IT TOOK A GREAT DEAL OF MUSCLE TO PUSH IT UP. WHAT WOULD HAPPEN IF A CHILD GOT CAUGHT IN IT? I HATE TO THINK OF THE OUTCOME. IT WOULD SEEM TO ME THAT THIS DEFAULT WOULD BE A PRIORITY ISSUE TO CONSIDER. THE FAIL SAFE SHOULD WORK NO MATTER WHAT. I AM CONCERNED THIS COULD BE A LIFE THREATENING SITUATION. APPRECIATE ANY COMMENTS YOU MAY HAVE ON THE ABOVE INCIDENT. *TR

Mileage: 63,280

DRIVING DOWN THE ROAD AND NOTICE A DEER. SPEED LIMIT WAS 55, SO WE HAD SLOWED DOWN TO ABOUT 45. DEER CROSSING IN FRONT OF US, AND WE ALMOST COME TO A COMPLETE STOP (ABOUT 10-15MPH). WE HIT THE DEER ON THE PASSENGER FRONT. GET OUT OF THE CAR TO ASSESS THE DAMAGE, AND NOTICE A FIRE UNDER THE GRILL AND HEADLIGHTS. AIR BAGS HAD DEPLOYED. EVERYONE EVACUATED THE VEHICLE, AND IT WAS A TOTAL LOSS. *TR

Mileage: 75,000

A FEMALE USED THE AUTOMATIC LIFTGATE OPTION TO OPEN THE BACK GATE AND GET ITEMS OUT OF THE BACK. AFTER THE GATE OPENED FULLY, IT FELL FORCEFULLY FOR ABOUT 2 FEET, DIRECTLY ONTO HER HEAD. THIS RESULTED IN HER FALLING TO THE GROUND ON CONCRETE, BLACKING OUT, AND BECOMING VERY DIZZY AND NAUSEAS. SHE IS CURRENTLY BEING TRANSPORTED BY AMBULANCE TO THE HOSPITAL. THIS IS A DEFINITE SAFETY ISSUE AND MALFUNCTION THAT MAY CAUSE SERIOUS INJURY OR DEATH. *TR

VARIOUS GM VEHICLES HAVE A KNOWN DEFECT THAT ALLOWS WATER FROM THE SUN ROOF DRAIN TO ENTER THE PASSENGER COMPARTMENT AND MORE IMPORTANTLY ALLOWS WATER TO ENTER THE PASSENGER COMPARTMENT FUSE BLOCK. THIS DEFECT IS COVERED UNDER SERVICE BULLETIN #08-08-57-003C. THIS VEHICLE HAS HAD NUMEROUS ELECTRICAL SYSTEM ISSUES THAT ONLY OCCUR DURING HEAVY RAINS AND THE DEALER HAS BEEN UNABLE TO RECREATE THE PROBLEM AFTER THINGS HAVE DRIED OUT SO TO SPEAK. MOST RECENTLY AFTER A HEAVY RAIN, THE BATTERY WAS DEAD AND WHEN REPLACED WITH A NEW BATTERY, THE ENGINE WOULD NOT SHUT OFF EVEN AFTER THE KEY WAS REMOVED. THIS IS A SERIOUS SAFETY CONCERN THAT CAN RESULT IN INJURY OR DEATH. THE ONLY WAY TO SHUT OFF THE ENGINE IS TO REMOVE THE ECM FUSE FROM THE UNDER HOOD FUSE BLOCK. NOT BEING ABLE TO SHUT THE ENGINE OFF VIA THE KEY CAN HAVE SERIOUS LIFE CONSEQUENCES IN THE EVENT OF AN EMERGENCY. THIS IS A WIDE SPREAD ISSUE THAT SEEMS TO GET WORSE OVER TIME AND ENDS UP WITH NOT BEING ABLE TO SHUT THE ENGINE OFF. THE GM MODELS AFFECTED BY THE SERVICE BULLETIN AS FOLLOWS: 2008-2012 BUICK ENCLAVE 2007-2012 GMC ACADIA 2007-2010 SATURN OUTLOOK *TR

Mileage: 104,000

THE SUV WAS PARKED IN MY MOM'S DRIVEWAY. I PUSHED THE REMOTE TO OPEN THE REAR POWER LIFT GATE. I CAME UPON THE BACK OF THE SUV WITH MY 3 YEAR OLD DAUGHTER AND THE LIFT GATE WAS UP. I WENT TO PUT SOMETHING IN THE TRUNK WHEN THE LIFT GATE COLLAPSED ON MY HEAD KNOCKING ME OUT AND TO THE GROUND. LUCKILY, MY MOM SAW WHAT HAPPENED, GOT MY HUSBAND AND MADE SURE MY DAUGHTER DIDN'T WANDER IN TO THE ROAD. I WAS KNOCKED OUT FOR A FEW SECONDS, BUT LUCKILY PEOPLE WERE AROUND. IMAGINE IF IT HAD HAPPENED NEAR A BUSY ROAD OR PARKING LOT. WE HAVE A 1 YEAR OLD AND A 3 YEAR OLD. COULD OF BEEN DISASTROUS. SO UPON SPENDING SEVERAL HOURS IN THE ER, I WAS DIAGNOSED WITH A CONCUSSION. MY HUSBAND LOOKED AT THE LIFT GATE, WATCHED IT GO UP TO THE TOP, STOP AND THEN COME CRASHING CLOSED. IT APPEARS IT WAS A COMPLETE FAILURE OF THE ROD THAT OPENS THE LIFT GATE, BOTH PISTONS OR ARMS THAT HELP LIFT AND SUPPORT THE LIFT GATE, AND THE SENSORS WHICH SHOULD TELL THE DOOR TO IMMEDIATELY OPEN BACK UP. THE DOOR CAME DOWN WITH SUCH FORCE IT COULD PERMANENTLY INJURE OR KILL A CHILD OR SENIOR CITIZEN. WE CONTACTED GMC IMMEDIATELY THEY TOOK DOWN OUR INFORMATION REGARDING THE CAR AND INCIDENT. TOOK GMC 2 DAYS TO CALL BACK AND GO OVER EVERYTHING AGAIN AND 2 MORE DAYS TO GET THE STORY FROM MY HUSBAND. SO 12 DAYS IN TO THIS AND ALL THEY'VE DONE IS COLLECT THE INFO OVER THE COURSE OF 2 CALLS. THEY ARE ALSO TELLING US THAT WE HAVE TO WAIT ANOTHER 8 DAYS JUST TO GET A FUTURE DATE TO HAVE THE LIFT GATE INSPECTED BY GMC. HUH? 20 DAYS AND COUNTING WITH NO WORKING LIFT GATE. FAMILY OF FOUR PLUS A DOG DURING CHRISTMAS MAKES IT VERY DIFFICULT. GMC SEEMS MORE CONCERNED WITH VACATIONS THAN THERE PRODUCT FAILURE AND CUSTOMER INJURY. I HOPE THAT WE CAN COME TO SOME SORT OF FAIR RESOLUTION AND A PERMANENT FIX TO A POTENTIALLY LETHAL PROBLEM WITHOUT GOING THROUGH THE LEGAL SYSTEM. WE'LL SEE IF GMC DOES THE RIGHT THING. *TR THE DEALER REPLACED THE LIFTGATE SUPPORTS. UPDATED 07/16/14

Mileage: 40,000

THE VEHICLE IS EQUIPPED WITH A GEAR DRIVEN POWER LIFTGATE THAT OPENS AND CLOSES THE REAR HATCH AT THE TOUCH OF A BUTTON. I APPROACHED THE REAR HATCH OF THE ACADIA TO LOAD GROCERIES, AND SIGNALED IT TO OPEN. THE HATCH POWERED OPEN NORMALLY TO ITS FULL HEIGHT. I WALKED UNDERNEATH IT. WITH NO WARNING, THE HATCH SUDDENLY FELL AND STRUCK ME IN THE HEAD / BACK OF NECK / SHOULDER AREA. IT HIT HARD ENOUGH TO CAUSE SERIOUS INJURY. *TR

Mileage: 31,500

I ENTERED APPROXIMATE DATE THAT I FIRST REPORTED TO THE DEALERSHIP THE CONDITION OF THE LEATHER SEATS. THE LEATHER SEATS ARE PEALING. THE SUN VISOR BROKE OFF FROM THE MIRROR. THE CONSOLE WAS PEALING. I REPORTED THESE BEFORE THAT TIME, BUT HAD TO WAIT UNTIL THE GENTLEMAN AT THE DEALERSHIP WAS AVAILABLE. I WAS NOT PLEASED WITH THE WAY HE TREATED ME. HE ACTED AS IF I WAS NOT SMART IN REFERENCE TO MY PROBLEMS AND WAS BLAMING IT ON WEAR AND TEAR. ALSO I NOW HAVE A HEADLIGHT THAT HAS MOISTURE IN IT. THE DEALERSHIP CHECKED IT FOR LEAKS AND NONE WERE FOUND, SO HOW DOES THAT HAPPEN. I JUST HAD RECALL ON LIGHT, BUT WAS INSIDE THE LIGHT. NOW THIS IS HOW I FEEL ABOUT THAT. IT IS ME AND MY GRANDDAUGHTER AND SHE WAS 12 WHEN I PURCHASED THE VEHICLE. WE USED IT FOR DAY TO DAY TRAVELS AND TRAVELING. I HAVE BEEN AND CONTINUE TO BE VERY CAREFUL AND SO DOES MY GRANDDAUGHTER, WITH THE WAY WE TAKE CARE OF THIS VEHICLE. I AM SO DISAPPOINTED IN THE FACT THAT IT WAS NOT TAKEN CARE OF PROPERLY. I NEVER HEARD FROM THE DISTRICT REPRESENTATIVE REGARDING THESE PROBLEMS AND HE TOLD ME SHE/HE WOULD GET WITH ME. GMC CONTACTED ME AND THE DEALER SEVERAL TIMES AND NOW IT IS STILL THE SAME. GMC HAS REALLY FAILED IN THEIR JOB IN WORKING WITH CUSTOMERS WITH PROBLEMS. *TR

Mileage: 115,000

POWER LIFTGATE STRUT BROKE OR MALFUNCTIONED WHILE I WAS REMOVING ITEMS FROM THE TRUNK. THE HEAVY TRUNK LID DROPPED ABOUT 18 INCHES, HIT MY BACK AND THEN STARTED TO AUTOMATICALLY CLOSE ON MY BACK AND HEAD. WHEN THE TRUNK LID HIT MY BODY, IT STILL TRIED CLOSE WITH THE POWER FUNCTION EVEN THOUGH THERE AS AN OBSTRUCTION. I WAS ABLE TO SQUEEZE UNDER THE CLOSING LID AND ESCAPED INJURY. I AM VERY CONCERNED THAT IF A CHILD OR ELDERLY PERSON WERE REMOVING ITEMS FROM THE TRUNK THAT THEY WOULD HAVE BEEN INJURED. THERE ARE NUMEROUS POSTS ON THE INTERNET ABOUT ACADIA LIFTGATE PROBLEMS. *JS

Mileage: 61,000

TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT WAS OPERATING THE AUTOMATIC LIFTGATE WHEN IT SUDDENLY SLAMMED DOWN ONTO THE CONTACT AND WOULD NOT LIFT BACK UP. SHE RECEIVED MINOR INJURIES TO HER ARM. THE DEALER WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED FOR INSPECTION AND POSSIBLE REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 28,500. THE VIN WAS UNAVAILABLE.

Mileage: 28,500

TL*THE CONTACT OWNS A 2009 GMC ACADIA. WHILE THE VEHICLE WAS PARKED AN OCCUPANT WAS STANDING UNDERNEATH THE LIFT GATE AND THE DOOR SUDDENLY BEGAN TO CLOSE ON ITS OWN. THE OCCUPANT SUSTAINED SCRATCHES TO HER HAND AND WAS ABLE TO AVOID BEING STRUCK. THE CONTACT STATED THERE WAS A SAFETY FEATURE FOR THE LIFT GATE TO OPEN AUTOMATICALLY IF SOMETHING WAS UNDERNEATH IT WHILE IT WAS CLOSING BUT IT DID NOT FUNCTION. THE CONTACT ALSO STATED WHEN THE LIFT GATE OPENED HALFWAY IT AUTOMATICALLY BEGAN TO CLOSE. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE APPROXIMATE FAILURE MILEAGE WAS 30,894.

Mileage: 30,894

VEHICLE HAS AUTOMATIC, POWER ASSISTED REAR HATCH BACK DOOR OPENER. WHEN IT OPERATES PROPERLY, THE DOOR CLOSES SLOWLY, USING THE STRUTS FOR DOWNWARD RESISTANCE. NOW HOWEVER, THE HATCH WILL OPEN, BUT THEN ABRUPTLY SHUT, OFTEN WITH GREAT FORCE DUE TO THE WEIGHT OF THE DOOR. THE FORCE IS GREAT ENOUGH TO CAUSE HARM, AND POSSIBLE DEATH TO A SMALL PERSON. THIS IS A FULL SIZED SUV, AND THE REAR HATCH INCLUDES THE DOOR AND GLASS, AND IS VERY HEAVY BY ITSELF. 2ND. ITEM - THIS VEHICLE HAS REMOTE TIRE PRESSURE READINGS AND DISPLAYS A WARNING ON THE DASH IF A TIRE PRESSURE GETS TOO LOW. THE PROBLEM IS THE DEVICE DOES NOT REFLECT THE PROPER TIRE, IT WILL INDICATE THE FRONT LEFT TIRE IS TOO LOW, WHEN IN ACTUALITY, IT IS THE REAR LEFT. THUS, THE DEVICE DOES NOT WORK, WHICH WOULD LEAD SOMEONE TO DRIVE AROUND WITH A VERY LOW REAR TIRE, THINKING ALL TIRES WERE FINE, BECAUSE WHEN THEY CHECKED THE FRONT TIRE THAT WAS SHOWN TO BE LOW, IT WAS ACTUALLY OK. THIS NEEDS TO BE CORRECTLY REPORTING THE RIGHT TIRE. *TR

Mileage: 46,422

THE HYDRAULICS ON MY TAILGATE FAILED SUDDENLY. I ALWAYS USE THE POWER LIFTGATE TO OPEN MY TAILGATE, BUT THIS TIME WHEN IT REACHED THE TOP, THE TAILGATE SUDDENLY DROPPED SEVERAL INCHES, WHEN THE GAS STRUTS SHOULD HAVE TAKEN OVER THE WEIGHT OF THE TAILGATE. I WAS STANDING UNDER THE TAILGATE AT THE TIME WHEN IT HAPPENED, AND IT HIT ME ON THE HEAD, BEFORE THE POWER LIFTGATE TOOK OVER AGAIN TO CLOSE THE LIFTGATE . IN MANUAL MODE, THE GAS STRUTS DON'T FUNCTION AT ALL NOW. MY VEHICLE IS 21 MONTHS OLD. IT IS BOOKED INTO A DEALERSHIP TO INVESTIGATE THE FAILURE. *TR

Mileage: 19,934

THE HYDRAULICS ON MY TAILGATE FAILED SUDDENLY. I ALWAYS USE THE POWER LIFTGATE TO OPEN MY TAILGATE, BUT THIS TIME WHEN IT REACHED THE TOP, THE TAILGATE SUDDENLY DROPPED SEVERAL INCHES, WHEN THE GAS STRUTS SHOULD HAVE TAKEN OVER THE WEIGHT OF THE TAILGATE. I WAS STANDING UNDER THE TAILGATE AT THE TIME WHEN IT HAPPENED, AND IT HIT ME ON THE HEAD, BEFORE THE POWER LIFTGATE TOOK OVER AGAIN TO CLOSE THE LIFTGATE . IN MANUAL MODE, THE GAS STRUTS DON'T FUNCTION AT ALL NOW. MY VEHICLE IS 21 MONTHS OLD. IT IS BOOKED INTO A DEALERSHIP TO INVESTIGATE THE FAILURE. *TR

Mileage: 19,934

I OPENED MY TAILGAGE TODAY, 12/13/09, TO PUT SOME ITEMS INTO MY TRUNK. I LEANED IN TO GET THEM SITUATED & SECURE WHEN SUDDENLY THE LIFTGATE SLAMMED DOWN ON MY LOWER BACK, TRAPPING ME AGAINST THE INSIDE OF MY TRUNK. I WAS UNABLE TO LIFT THE GATE AND HAD TO SLITHER OUT ONTO THE GROUND, AT WHICH POINT THE LIFTGATE COMPLETELY CLOSED. I REOPENED THE LIFTGATE, UNSURE OF WHAT HAD HAPPENED, AND WOOSH! IT SLAMMED SHUT AGAIN. THE LIFTGATE WILL NOT STAY UP, AND CLEARLY THE SENSORS THAT ARE SUPPOSED TO DETECT OBJECTS IMPEDING IT'S CLOSURE ARE NOT WORKING. I HAVE TWO SMALL CHILDREN WHO OFTEN GET ITEMS OUT OF THE TRUNK - SUCH AS JACKETS OR UMBRELLAS - AND IF THIS HAD HAPPENED TO THEM, IT WOULD HAVE BEEN THEIR HEAD OR NECK THAT GOT CAUGHT. I BROUGHT THE CAR INTO LEHMER'S GMC IN CONCORD CA THIS MORNING AFTER VISITING THE DOCTOR WHO LOOKED AT MY SWOLLEN LOWER BACK. THEY TOLD ME SINCE I WISHED TO FILE A CLAIM WITH GMC -- NOT FOR COMPENSATION, SIMPLY TO HAVE OFFICIAL WRITTEN NOTICE THAT THIS IS A DANGEROUS OCCURRENCE -- THAT THEY WOULD NOT REPAIR THE LIFTGATE AND WOULD HAVE TO GIVE IT BACK TO ME STILL DAMAGED AND DANGEROUS. I'M QUITE SURPRISED THAT THEY WOULD RETURN A POTENTIALLY DANGEROUS VEHICLE TO A CUSTOMER. MY LOWER BACK IS CURRENTLY SWOLLEN AND SORE. I'VE CALLED MY DOCTOR'S OFFICE TO REQUEST AN APPOINTMENT FOR TOMORROW MORNING WHEN THEY OPEN AND I WILL BE TAKING THE CAR INTO CONCORD GMC FOR SERVICE. *TR

Mileage: 5,191