2015 GMC CANYON Steering Problems

The contact owns a 2015 GMC Canyon. The contact stated that while driving on several occasions at various speeds, he observed a burning odor in the cabin of the vehicle, and the steering wheel became stiff, requiring significant effort to steer the vehicle. The vehicle was steered to the side of the road and restarted on several occasions. However, over time, the failure reoccurred more frequently. The contact stated that after the failure had occurred, the messages "Service Power Steering” and “Stabili-trak" were displayed. The contact was almost involved in two crashes due to the failure. The contact then received notice of an unknown recall, and the vehicle was taken to a dealer, where the dealer acknowledged the recall repair. The vehicle was diagnosed, and it was determined that the cover to a power sensor needed to be replaced. The vehicle was repaired, but the failure reoccurred two months later. The manufacturer was notified of the failure. The failure mileage was approximately 95,000.

Mileage: 95,000

GMC CANYON LOOSES STEERING ASSIST WHILE DRIVING AND THE WHEEL HAS TO BE TURNED BY APPLYING A LOT OF FORCE. HAPPENED WHILE DRIVING A BUSY ROAD IN JULY 10 2025. MYSELF, SISTER AND NIECE ALMOST GOT KILLED TRYING TO GET THE VEHICLE FROM THE HOV LANE TO THE SHOULDER. THE PROBLEM HAS BEEN REPRODUCED AT THE DEALERSHIP GMC YOUNG IN LAYTON UTAH AND PRICE TO FIX IS $3,500 US DOLLARS THE VEHICLE HAS NOT BEEN INSPECTED BY THE MANUFACTURER, INSURANCE OR POLICE. MESSAGE SERVICE INTELLITRACK DRIVE WITH CARE CAME UP AND WHEEL LOCKED UP. THERE WERE NO MESSAGES BEFORE THE PROBLEM APPEARED.

Around ~2017, power steering failed while driving and a safety recall was performed on the torque sensor cover. Later, the whole rack and pinion module was replaced. In ~2025, power steering failed again, and again the whole rack and pinion is getting replaced. Both times the failure occurred on a windy mountain road and was nearly catastrophic.

The contact owns a 2015 GMC Canyon. The contact stated that while driving at various speeds, the steering wheel locked up. The contact used force to steer the vehicle. The message "Check Power Steering" was displayed. The local dealer was contacted; however, the dealer refused to diagnose the vehicle unless the contact paid for the diagnostic test. The vehicle was not repaired. The failure persisted and became progressively worse. The vehicle was repaired under NHTSA Campaign Number: 21V213000 (STEERING); but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 115,000.

Mileage: 115,000

The contact owns a 2015 GMC Canyon. The contact stated that while driving 35-40 MPH, the power steering became inoperable. The steering wheel was difficult to turn. The vehicle was restarted and worked as designed. The message “Power Steering Fault - Drive with Care” was displayed. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that there was no recall coverage for the failure, and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 84,746.

Mileage: 84,746

The first occurrence (post recall 21V213000 completion 8/24/2021), was Sunday 9/21/2025 . I was just accelerating after a stop sign turning left and I lost power steering and stabilitrak. Yes it is available for inspection if requested. I was at risk of being in an accident. No it has not been confirmed by a dealer or independent service. No it has not been inspected by manufacturer, police, insurance reps or others. No there were no warning lights, messages or other symptoms prior to the failure. They first appeared as the failure was occurring. The second occurrence occurred on Sunday 10/5/2025. I was on a straight away part of the road when the power steering, stabilitrak failure occurred again just before I was slowing down to turn right into a parking lot. Yes it is available for inspection if requested. I was at risk of being in an accident. No it has not been confirmed by a dealer or independent service. No it has not been inspected by manufacturer, police, insurance reps or others. No there were no warning lights, messages or other symptoms prior to the failure. They first appeared as the failure was occurring.

Gear steering and steering software power. Locks up while driving:

Almost daily now I'm getting a service power steering message and the power steering goes out. This is very dangerous! Something needs to be done!

The contact's grandmother owned a 2015 GMC Canyon. The contact stated that her grandfather was driving approximately 60 MPH on the freeway while her grandmother was occupying the front passenger's side seat. The contact stated that while the driver was attempting to switch to the right lane, the steering wheel locked up and the vehicle shut off unexpectedly. The driver was unable to pull to the side of the road and turned on the hazard lights. The contact stated that another van driving 80 MPH crashed into the vehicle, and the van caught on fire; however, the vehicle of the contact's grandparents did not catch on fire. The vehicle was then rear-ended by three other vehicles, causing the bed of the vehicle to be smooshed into the cab, and the driver's side of the vehicle was smooshed into the center divider wall. The center divider wall might have been damaged. The driver sustained whiplash and was thrown across his wife's lap. The emergency services assisted the driver out of the vehicle and put the driver on a stretcher. The contact's grandmother was assisted out of the vehicle. The contact stated that only the driver's side and passenger's side curtain air bags deployed. The driver was transported to the hospital by emergency services. The contact stated that the driver sustained a crushed spine and severed lower nerves, causing the lower body paralysis. Additionally, the driver sustained broken ribs, 15-20 staples across his head, ruptured lungs, which caused a loss of 7 pints of blood. The driver received a transfusion of 5 pints of blood. The driver's wife sustained a bruised right cheekbone, soreness on the face, the hand, the thumb, and the body. Both passengers were currently receiving medical assistance. It was unknown whether the other drivers sustained injuries. A police report was filed, and the police confirmed that four vehicles had crashed into the vehicle. The police report information was not available. The vehicle was towed to a tow lot, where it was totaled. The dealer and the manufacturer

my electric power steering has failed more then twice on me, steering wheel pushed back against my efforts to steer. I don't feel safe and I have noticed this has happened to other owners of the 2015 GMC Canyon. I can't afford to repair something that should be a re-call.

The contact owns a 2015 GMC Canyon. The contact stated while driving approximately 40 MPH, the steering wheel became very difficult to turn in either direction. The contact stated that after restarting the vehicle, the failure was self-corrected; however, the failure reoccurred. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the steering gears needed to be replaced. The vehicle was not repaired. The manufacturer was not yet contacted or notified of the failure. The failure mileage was 55,000.

Mileage: 55,000

my power steering randomly go out while driving the vehicle

Power Steering fails intermittently. Shows stibilitrack warning. Can sometimes be immediately fixed by turning the vehicle off/on. Sometimes it takes a while. I've had the steering fail in the middle of a turn causing an extreme amount of additional force. Problem is intermittent, and is covered under other recalls for the same model year.

Stabiltrak system stops working randomly all the time. It is seemingly random. It can do it as soon as I crank the truck, but more commonly it happens when I am driving. The ABS also will cause the truck to pull harder in one direction either left or right randomly. I have to put pressure on the steering will in the opposite direction to keep the vehicle in the middle of the lane. Stabiltrak sensor 1st went off around October 2023. It typically doesn't come back on immediately if I power cycle the truck. No accident to report yet but when the power steering does no work while I'm driving, it is extremely hard to turn.

The contact owns a 2015 GMC Canyon. The contact stated that while driving on several occasion at various speeds, the vehicle lost power steering assist functionality and the steering wheel became stiff. The contact stated that the traction control and another unknown warning light was illuminated during each failure. Additionally, the contact stated that on one occasion while his wife was driving approximately 50-55 MPH, the vehicle lost power steering assist functionality, the steering wheel became stiff, and the vehicle ran off the road into a ditch. The vehicle was undamaged and operable but needed to be pulled out of the ditch by the tow truck. The contact stated that the traction control and an unknown warning light was illuminated during the failure. The vehicle was not taken to be diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 85,000.

Mileage: 85,000

I bought this truck new in March 2015 there was a recall for the steering shortly after which I had done, everything was ok for three years. Then I had power steering failure. After shutting off and everything is normal, until it happens again. It is now 10 years old and it has hapened 7 times in 10 years. there is no pattern to the occurrences.

While driving the vehicle, or sometimes upon starting the vehicle, the Power Steering Assist will intermittently malfunction and I will have no power steering. When this happens while I am driving it puts me and others at risk because I have reduced my ability to steer. I have not had this diagnosed by the dealer, but I will soon. I have not had the component inspected by anyone at this time. When this occurs both the Power Steering Assist and Traction Control warning lights com on. I found a recall for this exact problem on the year and model of this truck. (Recall # N202325410) I called both my local dealer and GM Assistance and was told that my vehicle was not part of the recall. I am having the same problem that the safety recall is for and somehow my vehicle is not covered. This issue happens nearly every time I drive the vehicle.

Nov 14 2024 my truck steering locked up and lost lighting/ front lights including interior and crash into another vehicle head on going 65 mph. Also no airbag deployed. I hit my chest hard. Need help. Water damaged now after I crashed and now won’t start. Smoke wire smells so disconnected battery. I feel unsafe taking this vehicle in repair without any recalls. This happen all at one time, still paying the loan on the vehicle. Paid almost 29,000. Been in no fault account. Help. Need help reporting issues to insurance to fix the crashed truck or total loss this model. Was scary

After speaking with a GMC representative, they confirmed there isn’t any issues with the steering wheel sensor. Yet, I’m having trouble steering while driving. The code C0545 was mentioned as the source. No accidents have occurred but has come close. The police, insurance have been involved.

The contact owns a 2015 GMC Canyon. The contact stated while driving 50 MPH, the vehicle lost power steering functionality. The contact stated that the power steering warning light was illuminated. The vehicle was diagnosed by the dealer, and it was determined that the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.

Mileage: 80,000

LOSS OF PWR STEERING ASSIST-- STABIL-TRAC INDICATOR LIGHTS UP ON DASH STEERING WHEEL EXTREMELY HARD TO TURN. CONFIRMED BY QUIRK CHEVROLET IN MANCHESTER,NH REPAIR COST $2800.

While driving, the power steering stops working. I was traveling at approx 55 mph with my daughter in the car and the power steering quit. Alert lights came on the dash. I managed to slow down and turn off the highway. I turned the truck off and when I turned it back on it was fine. Drove for another 10 minutes to get home and it went out again at a stop light. I found a place to pull over and turned it off and back on and it stopped doing it again. There is a recall for this issue on this vehicle but evidently mine was not on the recall or was fixed prior to me owning it. I have not checked with the dealership, but I’m assuming it will be a large bill to get it taken care of. Hopefully it does not go out at a bad time.

The contact owns a 2015 GMC Canyon. The contact stated while driving at an undisclosed speed, the steering made an abnormal squealing sound. The contact stated that the squealing sound was heard while making a turn. The vehicle was not diagnosed or repaired by an independent mechanic. The contact stated that three weeks prior to the failure the vehicle was serviced at the dealer under an unknown power steering recall. In addition, the contact stated that several days following the recall repair, the squealing sound started. The manufacturer was not made aware of the failure. The failure mileage was approximately 175,000.

Mileage: 175,000

The contact owns a 2015 GMC Canyon. The contact stated while driving approximately 40 MPH, the ABS warning light and the traction control warning light illuminated. The contact stated that the vehicle lost power steering functionality. The contact stopped, turned off and restarted the vehicle; however, the vehicle failed to regain power steering functionality. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The contact related the failure to NHTSA Campaign Number: 21V213000 (Steering) however, the vehicle was already repaired under the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 111,000.

Mileage: 111,000

The power steering will intermittently fail at random times. I can feel the change in the steering wheel, followed immediately by the warning message on the screen above the wheel reading "Stabilitrak Failure" and 4 loud chimes from the speakers. This first happened in June of 2022. When I turned the truck off and on again, the same warning appeared on the screen but power steering was restored. This didn't happen again until earlier this year (Feb 2024). This issue happened a few times at low speed, during which it was extremely difficult to steer. I narrowly avoided an accident both times due to quick breaking. I learned about recall bulletin 15595A which describes this issue for my make, model and year. I contacted GE about this issue but they pushed back continuously referencing the fact that my VIN was not part of the recall. They eventually agreed to inspect my truck to determine if my issue is the same as the recall, but only if I paid $250 for a diagnostic. I went to the dealership today and the manager told me everything would be out of pocket, including any repairs. He was not willing to note my case # 9-12939029688 and explicitly stated "this won't be covered no matter what". I left without performing the diagnostic so as not to waste time and money, as it was clear GM had not been communicating with the dealer as they promised during our phone calls. Currently my power steering fails almost every time I drive, typically within 20 minutes of starting up.

I experienced the loss of power steering while driving. It was almost impossible to steer the vehicle while driving. I went on line and noticed a recall for my exact vehicle of the exact problem. The recall bulletin 15595A, was dated February 2016 and explained that the steering gear torque sensor cover assembly was to be replaced. However, apparently my VIN number was not listed. I went to the dealer and it was diagnosed with Code C0545(power steering problem). The dealer recommended the same repairs as the recall notice. The dealer showed no interest in contacting GM to see if this can be fixed by this recall. They claimed because of the year and mileage that they would not move forward with this. I contacted GM myself and explained the situation. I was told that GM would not cost assist with this problem. I find it odd that GM recognized this issue as a real safety hazard on the same make, year and model of my vehicle and refuses to assist in the repairs. The mileage and year has nothing to do with this problem. The problem was and is an existing problem with this particular vehicle. This issue is a sporadic issue and and started approximately [XXX] and continues. I feel this problem is an existing problem with all of these year, makes and models whether the VIN number was listed or not!! It's an accident waiting to happen!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2015 GMC Canyon. The contact stated while driving at approximately 55 MPH, the stability-track and power steering assist warning lights illuminated. The steering wheel became very stiff and required added effort to steer the vehicle off to the side of the roadway. The contact stated that he turned the vehicle off and opened the driver's side door and then attempted to restart the vehicle. The contact stated that the power steering functionality was regained. The contact stated that the failure was intermittent at first but had gradually become a reoccurring failure. The contact drove the vehicle to a local dealer who diagnosed the vehicle and determined that the steering gearbox needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 21V213000 (Steering). The failure mileage was approximately 92,000.

Mileage: 92,000

The contact owns a 2015 GMC Canyon. The contact stated while driving approximately 60 MPH, he observed that the "Power Steering Service Required" and the stabili-trak warning light was illuminated. The contact stated that the steering wheel was very stiff, and excessive force was needed to turn the steering wheel. The contact pulled over and turned off and restarted the vehicle and the power steering functionality returned. The contact stated that the failure was a recurring failure. The contact had taken the vehicle to an independent mechanic who diagnosed and determined that there was a failure of the steering gears and the electric power steering assist. The mechanic informed the contact of NHTSA Campaign Number: 21V213000 (Steering) however, the VIN was not included. The contact researched online but found no recall associated with the VIN. The contact called a dealer, but the call was never returned. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 300,000.

Mileage: 300,000

MY 2015 CANYON POWER STEERING GOES OUT. THERE HAVE BEEN 2 RECALLS ON THIS VEHICLE, 21V213000 AND 16V054000. MY VEHICLE WAS NOT RECALLED, BUT IS HAVING THE EXACT PROBLEM THAT IS ON THE RECALL. I HAVE TAKEN IT TO THE DEALER AND THEY SAY THEY CANNOT DUPLICATE AND THERE IS NO RECALL ON MY VEHICLE. THIS IS A DANGEROUS SITUATION AND IT NEEDS TO BE FIXED. IS THERE ANYTHING I CAN DO? CAN YOU ADD MY VEHICLE TO THE RECALL? IT IS GETTING WORSE.

The contact owns a 2015 GMC Canyon. The contact stated while driving approximately 70 MPH, the vehicle lost power steering functionality. The stabili-trak warning light was illuminated. The contact stated that he pulled into a parking lot. The contact stated that he turned off and restarted the vehicle, and the power steering became functional; however, the failure recurred while driving to the residence. The vehicle was taken to the dealer, where it was diagnosed that the power steering gear had failed. The dealer determined that the power steering gear box needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 16V054000 (Steering) however, the VIN was not included. The manufacturer was notified of the failure, but no assistance was provided. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 92,000.

Mileage: 92,000

I was driving my truck when, LOSS OF POWER STEERING ASSIST AND MY DASHBOARD DISPLAYED WARNINGS. I was able to slow and pull off to the side and stop safely. I turned the car off and back on it cleared for a short time within that week it happened 3 other times. Years 2014-2015 have had several recalls for the steering. My truck was not on the recall but having the same issues.

See attached document for complaint

2015 GMC canyon power steering wheel locks up on several occasions while driving and can no longer steer properly on the road and freeway, major safety concern almost caused accident several times There has been a past recall for this same issue on model of trucks 2015 GMC Canyons Reference recall ID N202325410 Just a concern might have been part of the issue and was missed on recall

The contact owns a 2015 GMC Canyon. The contact stated that while driving at various speeds, the steering wheel became inoperable. The service power steering and stabili-trak warning lights were illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the steering column needed to be replaced. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 21V213000 (Steering). The manufacturer was contacted but no assistance was provided. The failure mileage was approximately 50,000.

Mileage: 50,000

UNKNOWN: Power Steering fail while driving. Making it a serious safety and dangerous hazard. Making steering almost impossible to turn the wheel and I have to pull off to the side of the road, park, turn the engine off, wait a few minutes and turn the key (engine) back on. Most times it will reset and I have power again and sometimes it doesn’t. This has happened many times and I have called GMC to see if there’s a recall but they said none. I have taken it to my local mechanic and he stated that it can be an electrical related issue and told me to take it to GMC dealer repair shop in the area.

on 5/24/2023 as I was driving the wheel became stiff, I was unable to continue driving. I had to shut down in the middle of the road. I turned the vehicle off and restarted it. This fixed the issue. on 5/25/2023 as I was driving the exact same situation occured. I have not driven the vehicle since parking it at a relatives driveway . The warning light to service power steering came on both times.

The contact owns a 2015 GMC Canyon. The contact stated that the steering wheel became firm, requiring excessive force while steering the vehicle. The traction control and the "Power Steering Drive with Care" messages were displayed on the instrument panel. The vehicle was taken to a dealer where the 4-WD system was replaced. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 21V213000 (Steering). The manufacturer was notified of the failure. The vehicle remained in the possession of the dealer. The failure mileage was unknown.

My wife drives this vehicle. Ever since the 2021 recall "fix", we've been having intermittent issues with two errors; service stabilitrak light and loss of power steering in the truck. This poses major safety issues as my wife is not strong enough to drive without power steering. Once the vehicle is turned off, it resets and the other goes away, but comes back randomly while driving. Latest incident listed below. We've had it looked at multiple times just to have an inability to reproduce the issue at the dealership or shop, except for this most recent time. They said the fix that was done for the safety recall in 2021 didn't actually fix the issue, which was the steering rack needing replaced at $1600. It's unbelievable to think the GM will not actually fix a known safety issue across many Colorados and Canyons (quick Internet search will prove the vastness of the issue). As you can see from the uploaded recall letter, this is the exact issue that still has not been addressed with a fix. Whatever they did before did not fix it at all.

The contact owns a 2015 GMC Canyon. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering as the steering stabilization warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the steering gear torque sensor needed to be replaced. The contact was made aware of NHTSA Campaign Number: 21V213000 (Steering); however, the VIN was not included in the recall. The vehicle was not repaired. The contact then stated that while making a right turn to exit the highway, the failure reoccurred and he almost crashed into a highway barrier after the steering wheel became difficult to turn. The manufacturer was made aware of the failure and confirmed that the VIN was not included in a steering recall. The approximate failure mileage was 82,000.

Mileage: 82,000

While driving my 2015 GMC Canyon my power steering service light goes on and I have no power steering making difficult and dangerous to control my vehicle. Also, at the same a service stabilitrak light goes on. I'm aware of a recall for this problem as been issued for 2015 GMC trucks but so reason my truck is not included in this recall even though I am experiencing the same problems for which the recall was issued. I have taken my vehicle to a GMC service center and am satisfied with their findings. I feel this is a dangerous situation as my steering goes out without warning which could lead to a crash. I think my vehicle should be included in this recall and repaired with no cost to myself.

The contact owns a 2015 GMC Canyon. The contact stated that while driving at an undisclosed speed, the power steering assist failed, and the steering wheel became difficult to maneuver. The contact was able to navigate the vehicle off the road. The power steering assist and stabili-trak warning lights were illuminated. The contact turned off the vehicle and waited 15 minutes and was able to restart the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the steering gear torque sensor cover assembly needed to be replaced. The vehicle was not repaired. The contact was informed by the independent mechanic of the NHTSA Campaign Number: 21V213000 (Steering) however, the dealer and the manufacturer were notified of the failure and the contact was informed that the VIN was not included in the recall. The failure mileage was approximately 113,000.

Mileage: 113,000

My 2015 GMC Canyon over the last 5 months has lost complete power steering control randomly while I am driving. Stability tracker warning light does come on. This proves to be so incredibly unsafe. I contacted Ron Norris GMC in Titusville, Florida and they said my Vin # does not allow for the 2021 recall however, the recall describes exactly what is happening to our vehicle! I was told I would have to pay $170.00 for them to look at it and that it would take 4 days or so. My Vin# needs to be added to the recall list as I fear the possibility of an accident may occur. This puts other vehicles on the road as well as our safety at risk. Dealer refuses to consider the fix without payment.

Power steering failure while driving. I was told by NHTSA advisors that the recall had been repaired in 2017, but is still exhibiting recall symptoms. After turning vehicle off and restarting, it would drive fine for a couple minutes then start again with the power steering loss. Manufacturer states that the recall is repaired and I am responsible for additional repairs. My safety and others is at risk due to their negligence.

As I was driving down the interstate, I lost power steering once again. This is the 3rd time it has happened. It says there is no recall for my vehicle, and the dealerships keep saying that since it's not listed on the recall by the VIN, I would be responsible for the repairs. Who do I need to get in contact with to fix this issue?

Vehicle lost power steering. Once vehicle is stopped, turned off, and turned back on, power steering is regained. But will continuously lose it while driving.

The contact owns a 2015 GMC Canyon. The contact stated that while driving at various speeds, the vehicle lost power steering functionality with the ABS warning light intermittently illuminated. The dealer was notified of the failure and informed the contact that there were no recalls associated with the VIN. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 120,000.

Mileage: 120,000

The contact owns a 2015 GMC Canyon. The contact stated while driving 35 MPH, the power steering and stabili-trac warning light illuminated and the vehicle lost motive power. The contact was able to pull over and waited until the vehicle cooled down. The contact restarted the vehicle and the vehicle started to operate normally; however, the warning messages reappeared. The vehicle was not taken to the dealer, but the dealer was contacted, and stated that the VIN was not included in NHTSA Campaign Number: 21V213000 (Steering). The manufacturer was not contacted. The failure mileage was 115,000.

Mileage: 115,000

At a speed of around 35 mph the power steering assist went out and it was very difficult to steer the truck. The service power steering sign appeared with the traction control light on. I drove slow to a house 2 miles away and steering was difficult all the way. I shut the truck off and checked for a broken belt or hose leak and both were OK . Started truck back up and all was normal. I saw a recall for similar problem for other 2015 GMC Caynons but not mine. It would have been very difficult to steer away from a dangerous situation if I had needed to.

Power steering stops working while driving, even at highway speeds. Happens repeatedly.

While driving, a warning message appears in my dash and then the power steering immediately becomes inoperable. The traction control warning also appears in the instrument panel. Found that turning it off and on on would reset it but it’s now a constant warning message. I took the truck to a local dealership with no resolve. They claim there is a recall on the year/make/model for my vehicle but that my trucks VIN “doesn’t qualify “. (Recall N202325410). I don’t understand why I am excluded from a safety recall. The dealership did a diagnostic test and a test drive but at the time the PS was working properly so they dismissed me. Fast forward a few more days and the PS goes again, this time I take it straight back to the dealership, issue active. Again, they scan the truck and proceed to tell me they can’t help me. No explanation about codes they were getting, no offers to assist in any way. I then went home and haven’t driven my truck since, disgusted knowing I had to drive home SUPER careful so not to have any accidents. I use my truck to haul my camper. First it’s pretty alarming while driving down the interstate at 70mph and you lose steering. Second, I’m missing some of the best fall camping opportunities due to a non working truck that should be fixed per a manufacture recall. I’m just looking for an explanation and some help.

Power steering fails randomly when turning both left and right

The contact owns a 2015 GMC Canyon. The contact stated that while driving at slow speeds, the power steering became inoperable. The steering wheel was difficult to turn. The power stabilizing, drive safely message was displayed. The contact restarted the vehicle and the power steering operated as designed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The contact stated that the failure was related to NHTSA Campaign Number: 21V213000 (Steering). The approximate failure mileage was 135,000.

Mileage: 135,000

Power steering assist failed several times over a course of a week, both city and highway speeds. Took vehicle to dealer and was told there's no recall associated with my vehicle's VIN, wants to schedule a diagnostic inspection for $170, and see if tte technician can find any issues with tge electrical power steering assist. I found a recall on this very issue, but according to the GM dealer service department it doesn't apply to my VIN. I believe my VIN is affected by this recall.

Without any warning, loss of power steering and the stabilitrak light comes on. This happens going 5 mph in a parking lot or 65 mph on the freeway. Causing loss of power steering making it hard to control the truck. I see there has been recalls on the power steering issues but my truck falls just outside the window. I feel that this recall should be for all trucks that have the issue, major safety issue when traveling with kids in the truck.

There are times while I am driving that I will get a message pop up on the screen that say “ service steering system soon, drive with care” then the vehicle becomes incredibly hard to turn. Usually I can ease my self to the side of the road and shut down the truck and turn it back on and then everything is reset until it comes on again. I dont see any kind of correlation as to what causes it to do this, not the weather, conditions, speed, temperature, or altitude. The last time I was on the highway going 70 mph and the road separated directions and the message popped up and I had no steering assist and almost hit the guard rail trying to make the turn. I understand that their was a recall on this and mine had the service performed but now it is actually doing it. There needs to be a permanent fix to this because the the cost of the rack and pinion is almost $1, 000.00 dollar and from what I can find at the dealer and shopping online no one has them and they require the dealers programmer just to set the new one. This should not be something that you have to go to the dealer to fix for instances like this.

Power steering failure at both low speed and highway speed. This week it failed 4 times making unexpected move ability dangerous. Display chimed then displayed power steering failure, followed by stability and traction control displaying. Then stating service ASAP. 1st time it failed at 35 MPH on a straight street. Then within 10 minutes it failed on a left hand turn. The third time was the next day at highway speed of 65 MPH. The 4th time was today at 45 MPH. I researched this failure and it appears theirs a recall by GM that began in 2021.

While driving at a slower speed the power steering stopped working and the warning lights on my dashboard came on.

2015 GMC Canyon steering assist has quit working while driving on multiple occasions. Received Safety Recall to repair affected steering component short. Took GMC Canyon to Parks GMC, 2640 Laurens Rd. 29607 for repair. Service department called and said they updated program in control module to keep the power assist from reengaging if the short occurs while driving and truck is ready. What?? I need to steering fixed!! When the steering goes out it has happened unexpectedly and the truck is almost uncontrollable on multiple occasions. The recall says you will replace the steering gear torque sensor cover and the service will be performed for you at no charge. The service guy regrouped and called me back and said that they would make the safety recall repair for $475.00. What?? There is no fine print anywhere where on the recall letter where it states there is a $475.00 surcharge in order to proceed. The letter clearly states "This service will be performed for you at no charge. It says it twice in the letter. So i hang up with this scammer and call the GMC Customer Assistance Center at 1 800 862 4389. I get representative Relica Porter and explain my problem getting the GMC dealership to make the repair at NO CHARGE! 24 hours later I finally get back with Relica. She claims she has made multiple attempts to contact Parks GMC in Greenville, SC. Parks GMC will not accept her call nor call her back as she has requested. I refused to pay the $475.00 surcharge when the recall states "NO CHARGE". I sent my wife and son the pickup the vehicle. My wife requested a letter stating they WILL NOT COMPLETE THE SAFETY RECALL REPAIR unless paid the additional $475.00 extortion payment. This way if the vehicle is involved in an accident due to the power steering failure we can sue them. They refused to provide the refusal of service letter for the safety recall. They said NO! Now I am in possession of a dangerous operating vehicle. Which is why I am writing you with this complaint.

The contact owns a 2015 GMC Canyon. The contact stated while driving 60 MPH, the vehicle lost power steering assist. The power steering assist warning light was illuminated. The contact was able to pull over on the side of the road and turned the vehicle off and waited a few minutes then restarted the vehicle. The contact was able to drive home safely. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the power steering assembly needed to be replaced. The manufacturer was notified of the failure. The failure mileage was 56,000.

Mileage: 56,000

The contact owns a 2015 GMC Canyon. The contact stated when vehicle the vehicle was started, the power steering assist warning light illuminated. The vehicle was taken to the dealer however, the contact was informed that the vehicle could not be diagnosed until after the holiday. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 125,567.

Mileage: 125,567

While driving, the power steering completely stopped working. I brought the vehicle to the dealership and they replaced the entire steering rack at my expense.

The contact owns a 2015 GMC Canyon. The contact stated while driving 70 MPH, the steering wheel became difficult to turn. The contact stated that the stabilitrak warning light was illuminated. The contact was able to park on the side of the road and turned off the vehicle. The contact stated that after restarting the vehicle, he continued driving to his destination, but experience the failure for a second time within 40 miles. The contact stated that he continued driving to his residence, while experiencing the failure. The contact took the vehicle to the local dealer, where it was diagnosed with needing the steering gear torque sensor cover assembly to be replaced. The vehicle was not repaired but was pending repairs. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 21V213000 (Steering) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 82,500.

Mileage: 82,500

the system failure is the power steering control module rack and components The safety risk is loss of power steering assist, no traction control, StabiliTrak message on dash, abs and traction control lights is on, don't feel safe to drive. The problem is confirmed by a dealer. The component has not been inspected. Yes, there are warning messages on the dash, and they appear in February 2022. A loss or reduction in power steering assist may increase the risk of a crash. In my opinion, this issue has to be solved and fixed by the dealer at no cost to the customer.

Power steering failure and stabilitrak. Stopped and turned off ignition for a few seconds. Power steering started working but stabilitrak light is still on and steering feels a little loose.

The contact owns a 2015 GMC Canyon. The contact stated that while driving at unknown speed, the steering wheel was very difficult to turn and the service stabilitrak warning light illuminated continuously. The vehicle was taken to the dealer where it was diagnosed that the lower shaft gear assembly needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The VIN was not included in NHTSA Campaign Number: 21V213000 (Steering). The approximate failure mileage was 115,000.

Mileage: 115,000

While driving the vehicle, the power steering suddenly went out. My teenage son was driving and luckily he's had training on this in Driver's Ed or it could have caused a major accident. It has since happened to me while on the freeway and while going up our driveway. I took it into the dealership where I purchased it and they could find nothing wrong, but clearly something is wrong with the wire harness or power steering. I suspect the parts used were part of an earlier recall on GMC Canyon's as the recall ended with vehicles only a month older than mine.

The contact owns a 2015 GMC Canyon. The contact stated that while driving at various speeds, the power steering failed, and the steering wheel became difficult to turn in either direction. The cause of the failure was not yet determined. During the failure, the message “power steering drive with care” and “StabiliTrak” were displayed. The local dealer and manufacturer were notified of the failure however, no assistance was offered. The contact was informed that the vehicle was not included in NHTSA Campaign Number: 21V213000 (Steering). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 62,500.

Mileage: 62,500

The contact owns a 2015 GMC Canyon. The contact stated while driving approximately 65 MPH, the steering wheel was difficult to turn. The contact stated that the power steering warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed and repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 21V213000 (Steering). The vehicle was repaired however, the failure persisted. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 75,000.

Mileage: 75,000

The contact owns a 2015 GMC Canyon. The contact stated that while her husband was driving at an undisclosed speed, the steering wheel ceased and was difficult to turn. The contact stated that extreme effort was needed to steer the vehicle. The stabilizer warning light was illuminated. The contact received notification of NHTSA campaign number: 21V213000 (Steering) however, the part to do the recall repair was unavailable. The vehicle was towed to the local dealer who was unable to duplicate the failure. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The failure mileage was approximately 28,000. Parts distribution disconnect.

Mileage: 28,000

Driving down the road the power steering and the traction control stability goes away. Steering is very hard unable to turn.

The contact owns a 2015 GMC Canyon. The contact received notification of NHTSA Campaign Number: 21V213000 (Steering) however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the steering wheel would stiffen up then seized. The contact contacted the dealer and two other dealers Capital Chevrolet Buick GMC of Lexington (96 Radio Dr, Lexington, NC 27292) and Flow GM Auto Center (1400 S Stratford Rd Suite A, Winston-Salem, NC 27103) but was informed by all three dealers that parts were not available. The vehicle was not diagnosed. The manufacturer was made aware of the failure but informed the contact that parts were not available. The failure mileage was 99,600. Vin tool confirms parts not available.

Mileage: 99,600

The contact owns a 2015 GMC Canyon. The contact stated while driving 60 mph, the steering wheel ceased. The contact stated that the traction control warning light and two unknown warning lights were illuminated. The contact parked on the side of the roadway, turned off and restarted the vehicle and drove to his destination without failure. The vehicle was towed to the local dealer however, the mechanic was unable to determine the cause of the failure. The contact stated while driving away from the dealer, the failure recurred. The contact stated that the failure recurred on several occasions. The contact received notification of NHTSA Campaign Number: 21V213000 (Steering) however, the part to do the recall repair was not yet available. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 120,000. Vin tool confirms parts not available.

Mileage: 120,000

The vehicle's power steering assist failed, so while driving down the highway the warning msg came on with the msg : service power steering drive with care and then it switches to service stabili trak. The vehicle becomes very hard to steer, and it happens often. It started happening around 80000 miles. We might drive it for a couple of days and it doesnt happen at all, then out of no where it will happen multiple times in the same day. It has been checked out by a dealership in Broken Arrow OK, there is no error codes that show up when a diagnostics test was ran. I have notified GM customer service but they basically said they couldn't help me if it didn't show a code.

The contact owns a 2015 GMC Canyon. The contact received notification of NHTSA campaign number: 21V213000 (Steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

I WAS DRIVING THE CAR IN THE GIANT EAGLE PARKING LOT AND THE POWER ASSIST FOR THE STEERING STOPPED WORKING. A NOTICE CAME ON THE DASHBOARD SCREEN INDICATING THE SAME AND STATED THAT THIS MALFUNCTION COULD CAUSE A CRASH. I STOPPED THE CAR, TURNED THE ENGINE OFF, AND RESTARTED THE CAR. THE NOTICE ON THE DASHBOARD WENT AWAY AND THE STEERING POWER ASSIST FUNCTIONED NORMALLY. I DROVE THE CAR FOR A WEEK WITHOUT RECURRENCE. I MADE AN APPOINTMENT AT THE GMC DEALERSHIP AND AFTER LOOKING AT THE VEHICLE THEY CONCLUDED THAT THEY COULD NOT IDENTIFY THE PROBLEM SINCE THE STEERING WAS OPERATING PROPERLY. I HAD INDICATED THAT THERE WAS A RECALL NOTICE NHSTA REFERENCE #S 15595 AND 16V054000 COVERING A POTENTIAL STEERING ASSIST FAILURE BUT WAS TOLD THAT THESE RECALL NOTICES DID NOT APPLY TO MY VEHICLE. THE VEHICLE WAS RETURNED TO ME WITH INSTRUCTIONS TO BRING THE CAR IN FOR SERVICE THE NEXT TIME IT HAPPENS.

Mileage: 109,000

TL* THE CONTACT OWNS A 2015 GMC CANYON. THE CONTACT STATED WHILE DRIVING 5 MPH ON AN UNPAVED GRAVEL ROAD, THE VEHICLE SHUDDERED SEVERAL TIMES. THE VEHICLE ALSO SHUDDERED WHILE STOPPED. THE VEHICLE WAS RESTARTED AND THE SHUDDERING CEASED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE ISSUE. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE WITH AN UNKNOWN STEERING FAILURE. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 215,000.

Mileage: 215,000

TL* THE CONTACT OWNS A 2015 GMC CANYON. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE POWER STEERING BECAME INOPERABLE. THE SERVICE 4WD AND SERVICE TRACTION WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO WOODY BUICK GMC (1585 W OGDEN AVE, NAPERVILLE, IL 60540, (888) 461-9066) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,479.

Mileage: 8,479

THE POWER STEERING KEEPS TURNING OFF. HAS DONE THIS MANY TIMES OVER THE FEW YEARS I'VE OWNED IT. IT'S TURNED OF BEING STATIONARY AND DRIVING DOWN THE HIGHWAY

Mileage: 40,000

EXPERIENCING LOSS OF POWER STEERING WHILE DRIVING. THERE HAS BEEN A RECALL FOR THIS ISSUE, BUT MY VIN NUMBER, [XXX], DOES NOT FALL INTO THE PARAMETERS FOR THE RECALL. PRESENTLY, THE VEHICLE IS AT HENRY BROWN BUICK GMC IN GILBERT, ARIZONA. THIS IS A VERY DANGEROUS CONDITION! THE RECALL MUST BE EXPANDED! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 56,600

TL* THE CONTACT OWNS A 2015 GMC CANYON. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE DECELERATED AND THE VEHICLE LOSS POWER STEERING BEFORE THE VEHICLE STALLED. ADDITIONALLY, THE VEHICLE FAILED TO START WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 99,294.

Mileage: 99,294

TL* THE CONTACT OWNS A 2015 GMC CANYON. THE CONTACT STATED THAT THE STEERING WHEEL WAS DIFFICULT TO TURN. THE CONTACT STATED THAT THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE LOCAL DEALER. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V054000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.

Mileage: 82,000

POWER STEERING WENT OUT SEVERAL TIMES AS I WAS DRIVING

Mileage: 67,000

IN THE LAST WEEK MY POWER STEERING WENT OUT 5 TIMES ON MY 2015 GMC CANYON. I TOOK IT TO THE DEALER WHO DIAGNOSED IT WITH RACK AND PINION FAILURE. I RESEARCH THIS AND THERE ARE NUMEROUS COMPLAINTS OF THIS AND GMC REFUSES TO RECALL. AND FIX IT. IT IS VERY DANGEROUS AS YOU HAVE NO CONTROL OF THE VEHICLE AT ALL. P PLEAS HELP AS IT IS A VERY EXPENSIVE REPAIR AND A HAZARD.

Mileage: 87,000

TL* THE CONTACT OWNS A 2015 GMC CANYON. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE SERVICE POWER STEERING AND SERVICE STABILI-TRAK MESSAGES APPEARED ON THE INSTRUMENT PANEL WHILE THE VEHICLE LOSS POWER STEERING FUNCTIONALITY. THE CONTACT STATED THAT UPON RESTART OF THE VEHICLE, THE POWER STEERING FUNCTION RETURNED AND THE VEHICLE RESUMED NORMAL OPERATION. THE CONTACT HAD TAKEN THE VEHICLE TO LIBERTY GMC (8660 W. BELL RD, PEORIA, AZ 85382) WHERE THE MECHANIC WAS UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 16V054000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

Mileage: 65,000

UPON START UP, POWER STEERING HAS FAILED NUMEROUS TIMES MAKING STEERING EXTREMELY DIFFICULT. IT HAS ALSO OCCURED ONCE WHILE IN MOTION, THANK GOODNESS AT A SLOW SPEED. AN ALERT MESSAGE WILL POP-UP ON MY DASH THAT SAYS "POWER STEERING FAILURE". I UNDERSTAND THERE IS A OPEN INVESTIGATION REGARDING THIS KNOWN ISSUE. LOCAL DEALER WAS NOT ABLE TO REPLICATE THE ISSUE, THUS SAID NOTHING THEY COULD DO. THIS GIVES ME GRAVE CONCERN THAT IT WILL OCCUR WHILE DRIVING AT A HIGHER SPEED RATE, AND THAT SOMEONE IN THE VEHICLE, OR ANOTHER VEHICLE WILL GET SERIOUSLY HURT. MILEAGE ON VEHICLE IS 44,000 MILES

Mileage: 44,000

APRIL 13, 2018 STEERING WENT OUT WHEN DRIVING DEALER FIXED, JANUARY 27, 2021 STEERING WENT OUT WHEN DRIVING DEALER SAID IT WAS BATTERY THEY INSTALLED NEW BATTERY. FEBRUARY 6, 2021 STEERING WENT OUT WHILE DRIVING ON INTERSTATE AGAIN TOOK TRUCK TO DEALER WHO KEPT VEHICLE AND WILL CALL ME!?

Mileage: 99,086

I WAS DRIVING ON INTERSTATE 75 AND STEERING WENT OUT VERY DANGEROUS STABILIZER WARNING ON DASH I PULLED OVER TURNED OFF AND RESTARTED TO GET HOME THEN TOOK TO DEALER. THIS HAPPENED IN 2018 AND WAS REPAIRED AT MY COST AT DEALERSHIP AND THE SAME HAPPENED AGAIN YESTERDAY 1/26/2021 !

Mileage: 98,000

SEVERAL TIMES, WHILE DRIVING VEHICLE LOST POWER STEERING THEN STABILITRAK ACTIVATED AND TRUCK STARTED VEERING LEFT. VEHICLE WAS IN MOTION. WHEN VEHICLE WAS RESTARTED POWER STEERING RETURNED FOR APPROXIMATELY A MILE. DURING THAT MILE TEST RUN STABILITRAK WAS ON AND VEHICLE WAS STILL VEERING LEFT.

Mileage: 89,400

THE POWER STEERING ASSIST STOPPED WORKING ON A CITY STREET. EXTREMELY DIFFICULT TO STEER. THE SECOND INCIDENCE HAPPENED ON A HIGHWAY.

Mileage: 78,000

POWER STEERING ASSIST SHUTS OFF WHILE DRIVING ON NORMAL.

Mileage: 110,000

I WAS MAKING A RIGHT-HAND TURN IN TOWN WHEN THE POWER STEERING QUIT ALMOST HITTING A CAR THAT WAS SITTING AT THE INTERSECTION. I KEPT DRIVING LIKE A LOG WAGON UNTIL I GOT HOME. I TURNED THE TRUCK OFF AND THEN BACK ON WHICH SEEMED TO UNLOCK THE STEERING WHEEL. BUT NOW EVERY TIME I DRIVE THIS TRUCK IT AVERAGES AT LEAST 2 TO 3 TIME SHUTTING THE STEERING DOWN. IT STARTED AT 34500 MILES. I CALLED EVERYONE I CAN THINK OF TO SEE IF THEY KNOW WHAT IT TAKES TO FIX IT. NO LUCK.

Mileage: 34,500

WHILE DRIVING DOWN THE INTERSTATE, ALARMS AND DISPLAY MESSAGES APPEARED INDICATING THAT MY STABILITRACK AND POWER STEERING WERE OUT. I DID IN FACT LOSE POWER STEERING AND HAD TO DRIVE WITHOUT POWER STEERING FOR APPROXIMATELY 20 MILES BEFORE I COULD SAFELY PULL OVER. ONCE I PULLED OVER, I TURNED THE VEHICLE OFF AND TURNED IT BACK ON AND I REGAINED POWER STEERING. THIS WAS EXTREMELY DANGEROUS AND THERE APPEARS TO HAVE BEEN A RECALL FOR THIS SAME ISSUE IN 2016; HOWEVER, MY VEHICLE WAS NOT INCLUDED IN THE RECALL DESPITE IT HAVING A BUILD DATE OF MARCH 2015.

Mileage: 101,000

SEVERAL TIMES OVER PAST MONTH AND TIME SINCE I HAVE OWNED THE VEHICLE . THE POWER STEERING MODULE WILL GO OUT DURING DRIVING. WHEN THIS HAPPENS POWER STEERING IS LOST AND I RECEIVE WARNING CHIME AND AM NOT ABLE TO STEER PROPERLY. I AM VERY CONCERNED THIS COULD CAUSE A CRASH. GM IS OFFERING NO HELP BECAUSE MY VEHICLE VIN DOES NOT SHOW UP UNDER THE RECALL.

Mileage: 90,000

TL* THE CONTACT OWNS A 2015 GMC CANYON. THE CONTACT STATED THAT WHILE IN LINE AT A DRIVE THRU RESTAURANT, THE POWER STEERING FAILED. THE POWER STEERING AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED. AN UNKNOWN MESSAGE WAS ALSO DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT EXTRA EFFORT WAS NEEDED TO THE STEER THE VEHICLE INTO A PARKING SPACE. THE VEHICLE WAS TURNED OFF AND RESTARTED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO BENTLEY BUICK GMC (2120 DRAKE AVE SW, HUNTSVILLE, AL 35805) WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING MODULE NEEDED BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

Mileage: 40,000

WHILE OPERATING THE VEHICLE, A PROBLEM WITH THE STEERING LIGHT CAME ON AND THE POWER STEERING WAS LOST MAKING THE VEHICLE HARD TO OPERATE AND STEER. LOOKING BACK ON THE RECORDS, ON 09/21/2015 A SERVICE BULLETIN CAME OUT, "LOSS OF ELECTRIC POWER STEERING ASSIST EXPIRES WITH BASE WARRANTY" ON 10/28/2015 FIELD ACTION RECALL, POWER STEERING CONTROL MODULE REPROGRAMMING WITH SPS. DEALER STATES $1450 TO FIX. THIS SHOULD BE A SAFETY RECALL. CALLED GM, THEY SAID THAT THIS IS NO LONGER COVERED. THIS IS A ACCIDENT WAITING TO HAPPEN. 10

Mileage: 73,000

POWER STEERING AND STABILITRAK INTERMITTENTLY GO OUT. HAS HAPPENED WHILE DRIVING STRAIGHT AND ALSO WHILE TURNING. LUCKILY THERE WAS NO TRAFFIC NEARBY WHILE TURNING. IT DOES SO WITHOUT WARNING AND WILL RESET AFTER TURNING VEHICLE OFF (SOMETIMES TAKES MORE THAN ONE TRY). I UNDERSTAND THERE IS A RECALL FOR THE SAME PROBLEM, BUT ONLY ON VEHICLES BUILT BETWEEN CERTAIN DATES. UNFORTUNATELY MY VEHICLE FALLS OUTSIDE THE RECALL PARAMETERS. THIS IS A SERIOUS SAFETY ISSUE THAT GMC NEEDS TO ADDRESS

Mileage: 54,500

TRUCK LOSES STEERING ASSIST WITHOUT WARNING GOING DOWN THE ROAD AT ANY SPEED

Mileage: 40,516

LOSS OF POWER STEERING WHILE DRIVING. FREQUENCY OF LOSS IS INCREASING. EXPERIENCED THIS EFFECT 6 TO 10 TIMES IN LAST 3 MONTHS. CAN HAPPEN IN TOWN OR INTERSTATE DRIVING. DEALER SAYS NO RECALL ON THIS PARTICULAR UNIT.

Mileage: 70,000

WHILE TURNING OFF OF STATE RD. ONTO A COUNTY RD. THE POWER STEERING QUIT WORKING RIGHT IN THE MIDDLE OF MY TURN AND I ALMOST RAN OFF THE ROAD IF I HAD NOT HAD GOOD UPPER BODY STRENGTH I WOULD HAVE CRASHED. I WAS ABLE TO GET TO MY HOME "ABOUT 2 BLOCKS" I TRIED TURNING OFF THE IGNITION TO SEE IF IT WOULD RESET BUT IT WOULD NOT. I DISCONNECTED THE BATTERY CABLE FOR A SHORT TIME THEN RECONNECTED IT AND IT STARTED WORKING AGAIN. THE NEXT DAY I TOOK IT TO THE DEALER WHERE I BOUGHT IT AND THEY SAID THERE HAS BEEN PROBLEMS AND THEY REPLACE RACK AND PINION SYSTEM AT A COST OF ABOUT $1200.00 AND SAID THERE WAS NO ACTIVE RECALL SO I WOULD HAVE TO PAY THE BILL. AFTER DOING MORE RESEARCH ONLINE THERE HAS BEEN ALOT OF THESE FAILURES AND I BELIEVE THIS SHOULD BE RECALLED. THIS IS THE SECOND TIME THIS HAPPENED BUT IT STARTED WORKING AFTER TURNING THE IGNITION OFF AND BACK ON. I WAS NOT ON THE ROAD WHEN IT HAPPENED THE FIRST TIME AND I DID NOT REPORT IT TO THE DEALER I THOUGHT I WAS JUST BA FLUKE AND THAT WAS 3 OR 4 MONTHS AGO. THANK YOU PHILLIP MOSIER

Mileage: 69,700

POWER STEERING QUIT WORKING WHILE DRIVING ON OHIO TURNPIKE. SECOND TIME THIS HAS HAPPENED IN LAST 3 WEEKS. AFTER TURNING VEHICLE OFF, THE POWER STEERING RETURNS TO WORKING ORDER. DANGEROUS SITUATION. VEHICLE WAS RECALLED IN 2015 FOR THE SAME SITUATION.

Mileage: 83,412

MY VEHICLE LOST POWER STEERING WHILE IN MOTION. APPROXIMATE SPEED WAS 65MPH. ICONS ON THE DASH LIT UP. I HAD LITTLE TO NO CONTROL OVER THE VEHICLE. I NEARLY CRASHED INTO SEVERAL CARS AROUND ME. I PULLED THE CAR OFF THE ROAD, TURNED ALL POWER OFF, AND STARTED THE ENGINE AFTER A FEW MINUTES. I WAS ABLE TO GET THE CAR HOME WITHOUT ANY FURTHER PROBLEMS.

Mileage: 60,000

I WAS DRIVING DOWN A FOUR LANE HIGHWAY ABOUT 45MPH AND LOST POWER STEERING, WHICH MADE TRUCK HARD TO CONTROL AND STEER. WARNING LIGHT CHECK STEERING STABILIZER AND DRIVE WITH CAUTION CAME ON! ONCE I GOT TO DESTINATION TURNED TRUCK OFF FOR ABOUT 30 MINUTES AND IT WENT BACK TO NORMAL!

Mileage: 72,000

DRIVING DOWN THE ROAD AT 50 MPH AND, WITHOUT WARNING, THE POWER STEERING FAILED. AFTER THE FAILURE, WARNINGS APPEARED TELLING ME TO HAVE POWER STEERING AND STABILITRAK SERVICED.THERE WAS NO WARNING, NO PRIOR ISSUES. THIS COULD HAVE BEEN EXTREMELY DANGEROUS HAD IS HAPPENED IN THE SHARP CURVE OR TURN AS THE ONLY EASY WAY TO STEER THIS TRUCK WITHOUT POWER STEERING IS GOING STRAIGHT. I WAS ABLE TO SAFELY GET THE TRUCK HOME, BUT IT WAS DIFFICULT TO MANEUVER. TOOK TRUCK TO THE GM DEALER AND THEY REPORT THAT THE "STEERING GEARBOX LOST COMMUNICATION WITH THE POWER STEERING MODULE. A FAILED STEERING ASSEMBLY." AFTER RESEARCHING AND FINDING THAT THIS IS A KNOWN AND COMMON ISSUE WITH THE 2015 CANYON AND COLORADO, I WAS TOLD MY VEHICLE IS NOT PART OF A STEERING RECALL AND THAT IT WILL BE $2,300 TO FIX IT. THE VEHICLE ONLY HAS 33,000 MILES ON IT AND IS WELL KEPT. TO ME, THIS IS A MANUFACTURER QUALITY ISSUE AND SHOULD BE ADDRESSED AS A GM SAFETY FAILURE AND RECALL. GMS FAILURE TO EXPAND THE RECALL AROUND THE STEERING ISSUES IN THESE VEHICLES IS GOING TO RESULT IN A MAJOR TRAGEDY. AND MANY PEOPLE SEEM TO BE PAYING A LOT OF MONEY TO FIX A KNOWN ISSUE AND FAILURE ON THE PART OF THE MANUFACTURER.

Mileage: 33,000

LOST POWER STEERING, POWER STEERING SERVICE MESSAGE, ABS LIGHT, TRACTION CONTROL LIGHT, AND "!" LIGHT ALL CAME ON. MATCHES UP TO RECALL INFORMATION AVAILABLE. TOOK IT TO CHEVY, IT'S NOT COVERED, COSTING $400. THIS SHOULD HAVE BEEN COVERED IN THE POWER STEERING RECALL

Mileage: 44,000

WHEN DRIVING THE CAR GET HARD TO STEERING SIDE TO SIDE AND A WAINING LIGHT FOR SERVICE COME ON. TRY TO GET SERVICE BUT WHEN THE CAR IS TURN OFF LIGHT COME OFF AND CAN'T BE DETECTED BY THE DIAGNOSTIC SYSTEM. THE FUEL SYSTEM I CHANGE 3 NEW FUEL CAP AND STILL SHOW TIDE YOU CAP OR THE ENGINE SIGN

WHILE DRIVING AT ANY SPEED THE SERVICE POWER STEERING DRIVE WITH CARE WARNING COMES ON AND I IMMEDIATELY LOSE CONTROL OF STEERING ASSIST PULLING THE STEERING FROM MY HANDS. SECONDS LATER A SERVICE STABILITRAK WARNING COMES ON. I CAN PULL OVER AND TURN THE TRUCK OFF AND THE POWER STEERING RETURNS WHEN STARTED. IT CAN CONTINUE WORKING FOR A FEW MINUTES OR A FEW DAYS THERE'S NO PATTERN TO ITS MALFUNCTION. THE RECALL DATE IS JANUARY 6 2015 TO MARCH 19 2015 AND MY TRUCK WAS MANUFACTURED IN APRIL 2015 SO MY TRUCK DOESN'T COME UP IN THE RECALL. BUT I FEEL THEY NOT ONLY MADE A MISTAKE IN THE MANUFACTURING CAUSING THE RECALL BUT THEY MADE A MISTAKE IN THE RECALL WINDOW AND IT SHOULD BE EXTENDED BEYOND MARCH 19TH. I HAVE TAKEN MY TRUCK TO A DEALER AND THEY HAVE DIAGNOSED THE PROBLEM AS INTERMITTENT STEERING GEAR FAILURE AND ARE CHARGING ME $2339.00 TO FIX WHAT I BELIEVE SHOULD BE PART OF GMS RECALL. I HAVE ATTACHED PHOTOS OF THE DASH WARNINGS AND THE SPEED THAT IT HAPPENED. THIS MALFUNCTION IS EXTREMELY DANGEROUS WHEN IT HAPPENS IN A TURN.

Mileage: 42,000

POWER STEERING ASSIST IN THE VEHICLE STOPPED WHILE DRIVING MAKING IT HARD TO CONTROL THE VEHICLE, NO WARNINGS OR PRIOR ISSUES. IT JUST STOPPED AND TO GET IT GOING AGAIN I WOULD HAVE TO TURN OFF THE ENGINE, LET IT SIT FOR A FEW THEN START UP AGAIN IN HOPES IT RESET(TEMPORARY FIX). *TR

Mileage: 91,000

HAVE LOST STEERING ASSIST TWICE IN THE LAST WEEK. *TR

Mileage: 109,000

AFTER APPROX 15 MINUTES OF DRIVING, LOSS OF POWER STEERING OCCURS AND VEHICLE RETURNS A POWER STEERING AND STABILITRAK ERROR MESSAGE. THIS HAS OCCURRED MULTIPLE TIMES, BOTH WHILE DRIVING AT DIFFERENT SPEEDS AND ALSO WHILE STOPPED. VEHICLE HAS ONLY 26,000 MILES. *TR

Mileage: 26,050

POWER STEERING GOES OUT MID DRIVE WHILE THE CAR IS IN MOTION AND IT DOES NOT FUNCTION AGAIN UNTIL I PULL OVER, TURN THE IGNITION OFF, AND RESTART THE CAR. THIS IS EXTREMELY DANGEROUS AND IS AN ELECTRICAL ISSUE - THE MECHANICAL POWER STEERING WORKS FINE UNTIL THE SYMPTOMS OCCUR AGAIN. I FIRST ALERTED MY DEALER 2 YEARS AGO AND THEY SAY THAT IT IS NOT THROWING A CODE. *TR

Mileage: 67,000

TL* THE CONTACT OWNS A 2015 GMC CANYON. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS POWER STEERING ASSIST WITH THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OVER AND TURNED OFF AND RESTARTED THE VEHICLE HOWEVER, THE FAILURE PERSISTED. AN UNKNOWN DEALER WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS REPAIRED PREVIOUSLY UNDER NHTSA CAMPAIGN NUMBER: 16V054000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000. THE VIN WAS NOT AVAILABLE.

Mileage: 76,000

LOSS OF POWER STEERING. STABILITRAK LIGHTS COMES ON ALONG WITH TRACTION CONTROL. HAS HAPPENED AT MULTIPLE SPEEDS. *TR

Mileage: 56,665

POWER STEERING GOES OUT WHILE DRIVING OCCASIONALLY AND RANDOMLY. IMPOSSIBLE FOR ME TO MAKE TIGHT TURNS IN THIS SITUATION. HAPPENED SEVERAL TIMES RANDOMLY AT DIFFERENT SPEEDS, DIFFERENT WEATHER PATTERNS. *TR

Mileage: 80,000

TL* THE CONTACT OWNS A 2015 GMC CANYON. THE CONTACT STATED WHILE DRIVING 50 MPH, THE STEERING WHEEL SUDDENLY CEASED, AND THE CONTACT LOSS CONTROL OF THE VEHICLE WITH THE TRACTION CONTROL LIGHT WARNING LIGHT ILLUMINATED. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 16V054000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS TOWED TO CENTRAL BUICK GMC LOCATED AT 2907 E. PARKER RD, JONESBORO AR 72404, TO BE DIAGNOSED WHICH WAS STILL PENDING. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.*DT*JB

Mileage: 118,000

MY POWER STEERING/STABILITRAK WILL RANDOMLY "FAIL" I WILL BE DRIVING ALONG AT NORMAL SPEEDS AND AN ALERT MESSAGE WILL POP-UP ON MY DASH THAT SAYS "POWER STEERING FAILURE" AND "STABILITRAK ERROR" AND MY VEHICLE INSTANTLY LOOSES ALL POWER STEERING. MY TRUCK IS CURRENTLY AT THE GMC DEALERSHIP AND I HAVE STARTED A CLAIM WITH GENERAL MOTORS. THE ENTIRE REPAIR IS GOING TO COST $2,330 AND GM IS SAYING THEY WILL ONLY COVER $350 OF THE REPAIR, AND I WILL BE RESPONSIBLE FOR COVERING THE REMAINING $1,980. I HAVE SEEN ONLINE WHERE A LOT OF THESE TRUCKS ARE HAVING THIS PROBLEM, I THINK GM NEEDS TO DO SOMETHING ABOUT THIS.

Mileage: 67,000

TL* THE CONTACT OWNS A 2015 GMC CANYON. THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT ILLUMINATED A FEW SECONDS BEFORE THE VEHICLE LOSS POWER STEERING ASSIST. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS RESTARTED AND OPERATED AS INTENDED. TEMECULA VALLEY BUICK GMC (27420 YNEZ RD, TEMECULA, CA 92591, (951) 216-2260) WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V054000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

WHILE DRIVING WITH A PASSENGER I LOSS ALL POWER STEERING AND HAD TO STRUGGLE TO MAINTAIN CONTROL AT 45 MPH ON A STATE ROAD . THIS HAS HAPPEN BEFORE AND HAD BEEN ADDRESS AT THE DEALER WAS LEAD TO BELIEVE THAT IT WAS A REPROGRAM . I AM IN FEAR OF DRIVING THIS AND HAVE A UNEXPECTED LOSS OF CONTROL . WILL BE DROPPING IT OFF TONIGHT TO A DEALER AND WILL DEMAND THIS TO BE FIXED .

Mileage: 114,833

WHILE DRIVING AT 60 MPH THERE WAS A SUDDEN COMPLETE LOSS OF POWER STEERING WHILE ON A CURVE WHERE I ALMOST WENT HEAD ON INTO ANOTHER VEHICLE. THE CONTROL PANEL LIT UP WITH CHECK POWER STEERING AND STABILTRAC. POWER STEERING WILL COME BACK IF I TURN THE VEHICLE OFF AND THEN BACK ON SEVERAL TIMES. THIS HAS OCCURED AT LEAST 10 TIMES, AND GMC HASN'T INCLUDED MY VEHICLE IN THE RECALL. THIS IS A VERY DANGEROUS FAULT IN THE VEHICLE MANUFACTURING!!

Mileage: 125,000

WHILE DRIVING ACROSS PARKING LOT AT 8 MPH, VEHICLE LOST POWER STEERING CONTROL WITHOUT WARNING. ENGINE AND OTHER ELECTRONICS CONTINUED TO OPERATE, HOWEVER VEHICLE POWER STEERING AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED. I STOPPED VEHICLE, TURNED OFF IGNITION, AND RESTARTED, POWER STEERING AND TRACTION CONTROL LIGHTS WENT OFF AND VEHICLE RETURNED TO NORMAL OPERATION. THIS ALSO OCCURRED ABOUT 2 WEEKS AGO, IN HEAVY TRAFFIC WHEN I WAS GOING ABOUT 10MPH, ALL POWER STEERING ASSIST SUDDENLY DISAPPEARED, AGAIN UPON SHUT DOWN AND RESTART, ALL RETURNED TO NORMAL. I INITIALLY THOUGHT THE ENGINE DIED. VEHICLE HAS 94K MILES.

Mileage: 94,400

TL* THE CONTACT OWNS A 2015 GMC CANYON. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE POWER STEERING WARNING LIGHT, STABILI TRAC WARNING LIGHT AND THE BRAKE WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE BECAME DIFFICULT TO STEER. THE CONTACT PULLED OVER, TURNED OFF AND THEN TURNED ON THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO REICHARD BUICK GMC LOCATED AT (161 SALEM AVE, DAYTON, OH 45406), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

Mileage: 85,000

WHILE I WAS DRIVING ON THE HIGHWAY AT APPROXIMATELY 60 MPH, THE POWER STEERING STOPPED WORKING, TWO WARNING LIGHTS LIT UP AND RECEIVED TWO SERVICE MESSAGES ON THE SCREEN, ONE RELATING TO THE POWER STEERING THE OTHER RELATING TO THE STABILITRAK. FORTUNATELY, THE STRETCH OF HIGHWAY WAS A STRAIGHT DRIVE, NO TURNS, AT THE TIME THIS HAPPENED. AFTER TURNING OFF THE VEHICLE AND THEN RESTARTING, THE POWER STEERING RETURNED TO NORMAL OPERATION AND WOULD WORK FOR SOME PERIOD OF TIME, BUT WOULD THEN WOULD STOP WORKING WITHOUT ANY NOTICE. THIS HAS HAPPENED 3 TIMES IN THE LAST 75 MILES THAT I HAVE DRIVEN. THE TRUCK HAS ONLY BEEN DRIVEN A TOTAL OF 54,000 MILES. GIVEN THAT THIS HAPPENED MULTIPLE TIMES, I HAVE STOPPED DRIVING THE VEHICLE. IT IS NOW WITH A GMC DEALER WAITING TO BE REPAIRED. THE SYMPTOMS OF MY PROBLEM SEEM TO BE VERY SIMILAR TO THE ODI INVESTIGATION RQ 19-001 WHEN I SEARCHED FOR GMC CANYON POWER STEERING ISSUES.

Mileage: 54,000

MY POWER STEERING STOPPED WORKING WHILE DRIVING AROUND A CURVE AT APPROXIMATELY 35 MPH. FORTUNATELY, I WAS ABLE TO MANEUVER THE VEHICLE TO THE SIDE OF THE ROAD AND STOP BY APPLYING SIGNIFICANT PHYSICAL FORCE TO THE STEERING WHEEL. THE INSTRUMENT PANEL DISPLAYED TWO WARNINGS. THE FIRST INDICATED THE POWER STEERING SYSTEM REQUIRED SERVICE AND THE SECOND INDICATED THE TRACTION CONTROL SYSTEM REQUIRED SERVICE. I THEN TURNED THE IGNITION OFF AND THEN RESTARTED THE VEHICLE. THE POWER STEERING AND TRACTION CONTROL WARNINGS WERE NO LONGER PRESENT AND THE POWER STEERING WAS AGAIN FUNCTIONAL. I THEN CONTACTED THE DEALER AND ARRANGED FOR THEM TO DIAGNOSE THE PROBLEMS THE FOLLOWING MORNING. THEIR SERVICE RECORD INDICATED A CODE C0545 (STEERING TORQUE SENSOR CORRUPT) HAD BEEN LOGGED. THEY CLEARED THE ERROR CODE AND INDICATED THEY COULD NOT FIND ANYTHING ELSE WRONG. THE SERVICE RECORD ALSO STATED THAT "IF THE ISSUE REOCCURS, ADVISED ON STEERING GEAR $1800.00". I PICKED UP THE VEHICLE THAT AFTERNOON AND ONCE AGAIN EXPERIENCED THE SAME ISSUE AT APPROXIMATELY 65 MPH WHILE ON THE WAY HOME. AS BEFORE, I PULLED OFF TO THE SIDE OF ROAD, TURNED OFF THE IGNITION, RESTARTED THE VEHICLE AND DROVE THE REST OF THE WAY HOME WITHOUT FURTHER INCIDENT.

Mileage: 106,000

WHILE MAKING A TURN, POWER STEERING WENT OUT, MESSAGE TO SERVICE SYSTEM DISPLAYED ON DASH. STOPPED CAR, STEERING RESET BUT WENT OUT A FEW MINUTES LATER. HAPPEND SEVERAL TIMES DURING THE DAY.

Mileage: 49,000

I JUST PURCHASED A USED 2015 GMC CANYON. A DAY AFTER PURCHASING, ON STARTUP, THE DASH HAD A WARNING SAYING "SERVICE POWER STEERING, DRIVE WITH CARE." I COULD NOT DRIVE AT ALL. I COULDN'T TURN THE WHEEL TO LEAVE. AFTER A FEW MINUTES IT STARTED WORKING AGAIN. I FEEL LUCKY THAT THIS HAPPENED WHILE THE VEHICLE WAS STATIONARY, AND NOT AT HIGHWAY SPEED AS THIS COULD HAVE BEEN DEADLY.

Mileage: 68,000

THE POWER STEERING STOPPED WORKING WHILE DRIVING DOWN THE HIGHWAY. THE CHECK ENGINE LIGHT, STABILITY TRACK LIGHT AND THE TRACTION CONTROL LIGHT CAME ON. I WAS DRIVING STRAIGHT AT THE TIME AT 65 MPH. IT WAS ABLE 35 DEGREES OUTSIDE.

Mileage: 69,985

WHILE DRIVING THE ELECTRICAL POWER STEERING GOES OUT AND SO DOES 'STABILITRAK.' TURNING THE CAR OFF AND ON AGAIN WILL SOME TIMES RESET THE ELECTRICAL ISSUE AND POWER STEERING WILL WORK FINE, BUT THE ISSUE ALWAYS COMES BACK AND SOME TIMES NO MATTER HOW MANY TIMES YOU TURN THE CAR OFF AND BACK ON, THE POWER STEERING WILL NOT COME BACK ON. I HAVE PAID TO GET THIS FIXED AT MY LOCAL GMC DEALERSHIP, BUT THE SAME PROBLEM HAS PERSISTED AND THE DEALERSHIP IS TELLING ME TO PAY AGAIN FOR A FIX.

Mileage: 89,000

WHILE DRIVING VEHICLE ON JAN 31, 2020 THE POWER STEERING AND STABILITY CONTROL SHUT OFF WHILE TRAVELING AT 70MPH. THIS WAS EXTREMELY DANGEROUS. THIS IS THE SECOND TIME IN LESS THAN TWO WEEKS. I UNDERSTAND GNC DID A RECALL FOR THIS PROBLEM BUT DID NOT COVER MY VEHICLE

Mileage: 102,421

DRIVING AT 65MPH ON SUNDAY, 2/9/2020. LOSS OF POWER STEERING WHILE ON THE 5 FREEWAY. VERY SCARY! LUCKILY NOT MANY CARS AND HAD TO PULL OVER TO THE SIDE OF THE ROAD. WAITED A COUPLE OF MINUTES AND RESTARTED THE CAR AND WAS ABLE TO DRIVE ON THE FREEWAY AGAIN SINCE THERE WERE NO SIDE ROADS THAT WOULD TAKE ME TO MY DESTINATION. IT HAPPENED AGAIN WHEN I GOT HOME BUT LUCKILY I WAS OFF OF THE FREEWAY AT THE TIME. ON MONDAY, 2/10/2020 IT HAPPENED AGAIN BUT LUCKILY TRAFFIC WAS GOING LESS THAN 30 MPH AND I WAS ABLE TO SLOWLY PULL OFF OF THE 10WEST FREEWAY.

Mileage: 67,000

TL* THE CONTACT OWNS A 2015 GMC CANYON. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 20 MPH AND WHILE MAKING A RIGHT TURN, THE POWER STEERING FAULT MESSAGE DISPLAYED IN THE INSTRUMENT PANEL AND THE VEHICLE BECAME DIFFICULT TO MANEUVER. AN UNKNOWN DEALER WAS CONTACTED AND INFORMED OF THE FAILURE HOWEVER, THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V054000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.

Mileage: 46,000

WHILE DRIVING ON THE HIGHWAY AT 65 MPH THE POWER STEERING AND STABILITY CONTROL WENT OUT. THIS RESULTED IN SIGNIFICANTLY REDUCED STEERING AND REDUCTION IN CONTROL OF THE VEHICLE. I WAS PASSING A TRACTOR TRAILER AT THE TIME IN A SLIGHT TURN IN THE ROAD. I CAME WITHIN INCHES OF HITTING THE TRACTOR TRAILER AND SIGNIFICANTLY INJURING MYSELF, MY CHILD AND DAMAGING THE VEHICLE. I WAS ABLE TO EVENTUALLY PULL OFF THE ROAD AND RESTART THE VEHICLE. THE PROBLEM CORRECTED ITSELF AFTER RESTART. I UNDERSTAND THIS IS A KNOWN ISSUE WITH THE 2015 GMC CANYON AND GMC ONLY DECIDED TO RECALL SOME OF THE VEHICLES. WHY WOULD THE NHTSA ALLOW THIS SERIOUS SAFETY ISSUE TO GO UNCORRECTED?

Mileage: 102,000

WHILE DRIVING POWER STEERING FAIL AND MESSAGE READING SERVICE POWER STEERING MESSAGE DISPLAYED ON DASHBOARD ALONG WITH SERVICE STABILATRAC AND MESSAGE ALONG WITH STABILATRAC AND TRACTION CONTROL LIGHTS ILLUMINATED, AT TIME OF ISSUE I WAS GOING AROUND A TURN IN WHICH I ALMOST CRASHED AS THE STEERING WHEEL AUTOMATICALLY WENT INTO THE STRAIGHT POSITION. THIS IS NOW HAPPENING MULTIPLE TIMES A DAY AND I HAVE TO PUT THE TRUCK IN NEUTRAL AND SHUT OFF AND RESTART IT IN WHICH SOMETIMES IT DOES NOT RESET. GM SAYS OTHER TRUCK WAS NOT INCLUDED IN THE PREVIOUS RECALL IN WHICH I AM NOW HAVING THE SAME EXACT ISSUES.

Mileage: 86,800

POWER STEERING STOPPED WORKING WHILE DRIVING. TRUCK WAS EXTREMELY DIFFICULT TO TURN AND DANGEROUS TO DRIVE. PROBLEM WAS TEMPORARILY RESOLVED BY TURNING OFF THE TRUCK AND RESTARTING IT. THE SYMPTOM IS EXACTLY THE SAME AS THOSE DESCRIBED IN RECALL NO. 16V054000, BUT I HAVE BEEN INFORMED THAT MY TRUCK IS NOT INCLUDED IN THE RECALL.

Mileage: 117,000

WHILE DRIVING SOME TIMES ON THE HIGHWAY AND SOMETIMES WHEN DRIVING SLOW IN THE CITY I LOST POWER STEERING ASSIST AND HAD TO SHIFT TO NEUTRAL AND TURN ENGINE OFF AND RESTART ENGINE AGAIN TO HAVE POWER STEERING WORKING AGAIN. HAVE BEEN HAPPENING INTERMITTENTLY.

Mileage: 75,000

HI. THIS IS MY SECOND FORMAL COMPLAINT REGARDING INTERMITTENT LOSS OF POWER STEERING, TRACTION CONTROL, AND STABILITY CONTROL ON MY 2015 GMC CANYON. THERE HAVE BEEN RECURRING TEMPORARY LOSSES OF THE AFOREMENTIONED VEHICLE CAPABILITIES WHILE THE VEHICLE IS IN MOTION, LEADING TO SEVERELY DEGRADED VEHICLE PERFORMANCE, HANDLING, AND TRACTION. IN EVERY CASE, WARNINGS LIGHTS HAVE DISPLAYED IMMEDIATELY BEFORE THE LOSS OF CONTROL. THESE LIGHTS HAVE ALSO 'TURNED-OFF' OR RESET WHEN THE VEHICLE WAS RESTARTED. I HAVE REPEATEDLY BROUGHT MY TRUCK INTO AUTHORIZED GMC SERVICE APPOINTMENTS SOON AFTER THE WARNING LIGHTS AND PERFORMANCE FAILURES, OR IN ONE INSTANCE AS THE WARNING LIGHT WAS ACTIVELY ILLUMINATED. EACH TIME, THE SERVICE DEPARTMENT WAS NOT ABLE TO RECREATE THE ISSUE OR PULL ANY RELEVANT SERVICE CODES RELATED TO THE PROBLEM. NEEDLESS TO SAY, I DO NOT BELIEVE THE ROOT CAUSE ISSUE HAS BEEN ADJUDICATED AND I THINK THIS REPRESENTS A CLEAR AND PRESENT DANGER TO DRIVERS OF THE 2015 GMC CANYON SUCH AS MYSELF. WHILE MY TRUCK WAS NOT PART OF THE PAST RECALL, THIS SEEMS STRONGLY RELATED TO THE PRIOR STEERING GEAR CONNECTOR RECALL.

Mileage: 48,000

OVER THE PAST THREE DAYS OUR GMC CANYON HAS UNEXPECTEDLY LOST POWER STEERING AS WE WERE DRIVING DOWN THE ROAD. WHEN THE POWER STEERING GOES OUT, THE ICONS FOR STABILITRACK AND TRACTION CONTROL ALSO POP UP ON THE INSTRUMENT PANEL. POWER STEERING IS ONLY RESTORED BY TURNING THE ENGINE OFF THEN BACK ON AGAIN. THIS ISSUE OCCURRED 3 TIMES WITHIN APPROXIMATELY 30 MINUTES TODAY AS WE WERE DRIVING BETWEEN 45 AND 60 MPH ON A TWO LANE RURAL HIGHWAY THAT WAS RECENTLY RESURFACED. THIS VEHICLE WAS NOT INCLUDED IN THE 2016 RECALL FOR A SIMILAR SOUNDING ISSUE.

Mileage: 83,000

MY SISTER WAS DRIVING THE TRUCK WHEN THE POWER STEERING QUIT WORKING WHILE VEHICLE WAS BEING DRIVEN AT HIGHWAY SPEED. THE STEERING STILL WORKED BUT WAS NO LONGER POWER ASSISTED. TURNING OFF THEN RESTARTING SEEMS TO HAVE RESOLVED THE PROBLEM FOR NOW.

Mileage: 103,000

THE POWER STEERING BECAME DISABLED WHILE DRIVING STRAIGHT AT HIGHWAY SPEED IN MY 2015 GMC CANYON AT 52K MILES. I WAS FORCED TO MAKE AN UNSAFE STOP ON THE SHOULDER AND IT TOOK SEVERAL RESTARTS TO GET THE STEERING TO ENABLE AGAIN. SINCE THIS HAPPENED THE FIRST TIME IT HAS STARTED OCCURRING INTERMITTENTLY WHILE DRIVING. THIS HAS MADE MY VEHICLE UNSAFE TO OPERATE FOR ME AND OTHER DRIVERS ON THE ROAD. GM CLAIMS THAT MY VEHICLE IS INELIGIBLE FOR THE PREVIOUS RECALL.

Mileage: 52,000

THIS IS THE SECOND TIME IN 5 MONTHS THAT MY STEERING WENT OUT ON MY 2015 GMC CANYON. THE FIRST TIME THE DEALERSHIP SAID IT WAS AN ELECTRONIC HARNESS ISSUE EVEN THOUGH THERE HAS BEEN MULTIPLE REPORTS OF STEERING ISSUES. THIS IS VERY SCARY WHEN THIS HAPPENS AND NEEDS TO BE RECALLED AS SOON AS POSSIBLE. I WAS DRIVING AND THEN ALL OF A SUDDEN STEERING SHUTS OFF AND THE STABILITY LIGHT COMES ON.

Mileage: 80,000

TWO TIMES IN TWO DAYS. LOSS OF COMPLETE STEERING. MY SON DRIVING STRAIGHT 45MPH ON PAVED ROAD. MESSAGE ON DASH BOARD READ 'LOSS OF POWER STEERING CONTROL' AND THE TRACTION CONTROL AND STABILITRAK LIGHTS ALSO CAME ON. COULD NOT EVEN TURN THE STEERING WHEEL. CAME TO A STOP ASAP. SHUT OFF TRUCK AND RESTARTED AND WAS NORMAL AGAIN. VERY SCARY!! SECOND TIME HE WAS DRIVING DOWN THE INTERSTATE AT ABOUT 73MPH AND SAME THING HAPPENED WITH OTHER VEHICLES NEAR. COULDN'T STEER. WAS ABLE TO KEEP TO THE RIGHT AND GET ONTO THE SHOULDER AND STOP. VERY VERY VERY SCARY!!!!!! SHUT TRUCK OFF AND TURNED AGAIN AND EVERYTHING WORKED AGAIN. TRUCK IS PARKED AND WON'T DRIVE NOW. DEALER SAID THIS TRUCK IS NOT PART OF THE RECALL EVEN THOUGH IT HAS THE SAME EXACT PROBLEMS. VERY MUCH A SAFETY ISSUE AND COULD HAVE DIED. GM MUST FIX THIS HORRIFIC SAFETY PROBLEM!!!!!!

Mileage: 61,500

WHILE DRIVING, POWER STEERING WAS DISABLED. LUCKILY NOT WHILE TURNING. STABILITRAC WAS WAS ENGAGED, BUT WAS FORCED TO DRIVE WITHOUT POWER STEERING FOR APPX. 30 MINUTES WITH A 3 MONTH OLD AND SPOUSE. ONCE HOME, TURNED VEHICLE OFF, THEN BACK ON TO MOVE IT APPX. 5-10 MINUTES LATER AND POWER STEERING WAS BACK TO WORKING PROPERLY. TOOK VEHICLE TO MECHANIC, WAS GIVEN GM RECALL BULLETIN 15595A AND TOLD HE COULD NOT REPAIR, I NEEDED TO CALL DEALER. CALLED DEALER AND GMC CUSTOMER SERVICE TO BE TOLD BY BOTH THAT MY VIN IS NOT COVERED. DESPITE EXACT SAME SYMPTOMS GMC WAS NOT WILLING TO DIAGNOSE WITHOUT CHARGE SINCE VEHICLE IS OUT OF WARRANTY. GMC REFUSES TO CONFIRM IF MY VIN MAY HAVE BEEN MISSED WHEN RECALL ISSUED WITHOUT CHARGING. THEREFORE LEAVING ME THE OPTION TO 1. PAY FEES AND OVER PRICED DEALER SERVICE CHARGES TO DIAGNOSE AND ADDRESS THE SAME PROBLEM THAT AFFECTED OTHER 2015 GMC CANYONS OR 2. RISK THE SAME ISSUE WHILE DRIVING CROSS-STATE WITHIN A WEEK DUE TO WORK REQUIREMENTS AND LACK OF AVAILABILITY OF A 'COMPANY CAR.'

Mileage: 51,000

WHILE I WAS DRIVING THE POWER STEERING WENT OUT AND IT WAS VERY DIFFICULT TO TURN THE VEHICLE. THE DASH GAVE A WARNING THAT READ POWER STEERING. DRIVE WITH CARE. I STOPED THE VEHICLE, TURNED IT OFF AND BACK ON AGAIN AND IT SEEMED TO RESET AND WORKED. THIS HAS HAPPENED TWICE IN THE LAST TWO DAYS. I SEE THAT THERE WAS A RECALL FOR 2015 GMC CANYON FOR THIS ISSUE BUT MY CAR WAS NOT ON THE RECALL LIST. I WAS DRIVING ABOUT 25 MPH THE FIRST TIME AND ABOUT 45 MPH THE SECOND TIME ON CITY STREET. IT IS VERY DIFFICULT TO DRIVE THE TRUCK WHEN THIS HAPPENED. I JUST BOUGHT THE TRUCK USED LAST WEEK SO I DO NOT KNOW IF THE PREVIOUS OWNER HAD THE SAME ISSUE.

Mileage: 71,000

LOSS OF STEERING. PREVIOUSLY THERE WAS A RECALL ON CANYON VEHICLES BUILT FROM JANUARY TO MARCH OF 2015, BUT MY VEHICLE WAS BUILT 6/23/15 AND THE PROBLEM STILL EXIST. I'M ASKING FOR AN EXTENDED RECALL BECAUSE OF THE SAFETY ISSUE IN LOSING THE STEERING. I JUST CAME OFF OF I-80 AT HIGHWAY SPEEDS AND WAS PULLING INTO A PARKING LOT WHEN THE STEERING WHEN OUT. FIVE MORE TIMES THAT DAY THE STEERING WENT OUT ON THE WAY HOME. GOOD THING THERE WASN'T A PERSON WALKING BY ME OR GOOD THING IT DIDN'T GO OUT WHEN I WAS ON THE HIGH WAY ESPECIALLY CHANGING LANES. I HAD THE DEALER "RICHARDSON MOTORS" IN DUBUQUE, IOWA DIAGNOSE THE PROBLEM AT $135.00. THE STEERING QUIT ON ME 5 TIMES THAT DAY WHILE I WAS DRIVING FROM 2 MPH TO 25 MPH..

Mileage: 75,120

THE POWER STEERING FAILS AND THE TRUCK HAS TO BE TURNED OFF AND BACK ON TO CLEAR THE PROBLEM. FIRST FAILED A WEEK AGO MOVING AT ABOUT 10 MPH. FAILED AGAIN WHILE ROLLING TO A STOP A FEW DAYS LATER. BOTH TIMES SO FAR WAS STEERING STRAIGHT AND IN NO TRAFFIC. ONCE ON PAVEMENT AND ONCE ON DIRT ROAD. 45K MILES ON THIS 2015 CANYON. VERY DANGEROUS FAILURE!

Mileage: 46,000

TRUCK LOSES POWER STEERING GOING DOWN ROAD. I HAVE TO STOP PUT TRUCK IN PARK TURN OFF KEY AND RESTART VEHICLE TO RESET. THIS IS A VERY DANGEROUS SITUATION.

Mileage: 26,030

"TAKATA RECALL" WHILE DRIVING AT VARIOUS SPEEDS, STABILIZATION WARNING CODE COMES ON AND I LOSE POWER STEERING. ANOTHER MESSAGE SAYS POWER STEERING SERVICE REQUIRED. WHEN I STOP AND RESTART TRUCK EVERYTHING IS RESET AND WORKS FINE. THIS HAS HAPPENED 4 TIMES IN THE PAST 5 DAYS. LAST TIME THIS OCCURRED IT DID NOT RESET WHEN I STOPPED AND RESTARTED THE TRUCK. DROVE HOME WITH NO POWER STEERING.

Mileage: 52,000

RANDOMLY WHEN DRIVING (IN MOTION ON A CITY STREET), THE POWER STEERING HAS STOPPED WORKING. AT THE SAME TIME, THE DISPLAY SHOWS A POWER STEERING SERVICE REQUIRED MESSAGE AS WELL AS A STABILITRAK SERVICE REQUIRED MESSAGE. MOST OF THE TIME, THE TRUCK RESETS WHEN IT IS SHUT OFF AND TURNED BACK ON AND THE MESSAGES GO AWAY AND THE SYSTEMS FUNCTION PROPERLY AGAIN. UNTIL THEY RANDOMLY FAIL AGAIN. OVER THE LAST 2 WEEKS, THIS SCENARIO HAS HAPPENED AT LEAST 6 TO 8 TIMES.

Mileage: 78,000

TL* THE CONTACT OWNS A 2015 GMC CANYON. WHILE DRIVING 25 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. ALSO, THE "POWER STEERING DRIVE SAFELY" AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V054000 (STEERING). THE VEHICLE WAS TAKEN TO AUTOSTAR CHEVROLET BUICK OF WAYNESVILLE (LOCATED AT 285 HYATT CREEK RD, WAYNESVILLE, NC 28786, (888) 341-3972) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 101,705. *TR CONSUMER STATED THE PROBLEM WAS FOUND TO BE A LOOSE CONNECTION AT THE OUTSIDE CONNECTION AREA. PLUG WAS NOT COMPLETELY RECONNECTED AFTER SERVICE TO TRANSMISSION. STEERING HAS BEEN FINE FOR LAST 2500 MILES. *JB

Mileage: 101,705

THE POWER STEERING GOES OUT WHILE DRIVING POWER STEERING AND STABILTRAC LIGHTS COME ON THIS HAS HAPPENED TWICE ON THE HIGHWAY. IF YOU STOP AND RESTART ENGINE STEERING WORKS. THIS IS DANGEROUS LOSS OF POWER ASSIST STEERING

THE POWER STEERING AND STABILITY TRACK GO OUT INTERMITTENTLY. WHEN THE TRUCK IS TURNED OFF AND RESTARTED THEY BOTH COME BACK ON. IT IS HAPPENS 2 TO 3 TIMES A DAY WHILE THE TRUCK IS IN MOTION AND IS VERY DANGEROUS ESPECIALLY WHEN IT GOES OUT WHILE IN A TURN.

Mileage: 119,000

AT LEAST 15 TIMES AFTER 40K MILES MY TRUCK HAS STARTED TO LOOSE POWER STEERING AT VARIOUS TIMES WHILE DRIVING. IT BECOMES ALMOST IMPOSSIBLE TO STEER. AFTER I PULL OVER SHUT THE TRUCK OFF FOR ABOUT 2MIN THEN RESTART IT, IT RESUMES NORMAL OPERATIONS. CONTACTED GMC AND WAS TOLD I WAS RESPONSIBLE AND I WOULD HAVE TO FIX IT ON MY OWN DIME. PLEASE HELP B4 SOMEONE GETS HURT.

Mileage: 46,000

TODAY MY POWERSTEERING SHUT OFF SIX TIMES WHILE DRIVING ABOUT EIGHT MILES BETWEEN TWENTY AND THIRTY MILES AN HOUR EACH TIME I HAD TO PULL OVER AND RESTART TRUCK. CALLED DEALER AND WAS TOLD RECALL WAS DONE ON TRUCK 11/2015 WITH 15000 MILES ON IT NOW HAS 37500 GM NEEDS TO FIX THIS.WILL TAKE TO DEALER 08/16/2019

Mileage: 37,500

TL* THE CONTACT OWNS A 2015 GMC CANYON. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING FAILED AND THE STABILIZER WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO PREMIER GMC (2000 EASTERN RD, RITTMAN, OH 44270, (888) 564-1107) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FAILED AND THE RACK AND PINION NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 71,000. *AS *JS *TR

Mileage: 71,000

TL* THE CONTACT OWNS A 2015 GMC CANYON. WHILE DRIVING VARIOUS SPEEDS, THE TRACTION CONTROL AND STABILITY WARNING INDICATORS ILLUMINATED, WHICH CAUSED THE STEERING TO SEIZE. THE CONTACT MANAGED TO STEER THE VEHICLE TO THE SHOULDER OF THE ROAD. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO GARVIN MOTORS (1105 W COULTER AVE, POWELL, WY 82435, (307) 271-5460) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS APPROXIMATELY 36,400. *BF CONSUMER STATED THERE WAS A LOSS OF STEERING POWER AT TIMES AND THE PICK-UP HAD TO BE SHUT OFF AND STARTED AGAIN TO MAKE IT GO AWAY. VERY HARD TO STEER WHEN IT HAPPENS. GMC NEEDS TO EXPAND THE SCOPE OF THIS RECALL. I WOULD LIKE GMC TO FULLY ADDRESS THIS PROBLEM. CLEARLY GMC HAS NOW BEEN INFORMED THAT MORE VEHICLES ARE INVOLVED IN THE PROBLEM.*JB PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*CC

Mileage: 36,400

TL* THE CONTACT OWNS A 2015 GMC CANYON. THE CONTACT STATED THAT THE EPS WARNING INDICATOR FLASHED TO SERVICE THE POWER STEERING. THE STEERING WHEEL SEIZED BOTH TIMES AND THE VEHICLE HAD TO BE TURNED OFF AND RESTARTED. ALPENA BUICK GMC (133 JOHNSON ST, ALPENA, MI 49707, 989-884-0577) AND LAFONTAINE BUICK GMC (4000 HIGHLAND RD, HIGHLAND, MI 48357, 248-230-4821) DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. LAFONTAINE BUICK GMC REPLACED THE PART. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: RQ19001 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS LESS THAN 60,000.

Mileage: 60,000

LOSS OF POWER STEERING INTERMITTENTLY AND HARD TO STEER WHILE DRIVING DOWN HIGHWAY. MUST PULL OVER AND TURN OFF ENGINE. START AGAIN TO RESET. CAN HAPPEN ONCE OR THREE TIMES BEFORE GOES AWAY.

Mileage: 36,000

TRUCK HAS SHUT OFF TWICE WHILE DRIVING ONCE WHILE SLOWING TO MAKE A TURN AND ONCE WHILE SLOWING TO GO OVER A SPEED BUMP I GET A DASH NOTICE THAT THE POWER STEERING IS OFF PUT TRUCK IN NEUTRAL AND RESTART . ALSO ONCE WHILE RUNNING IN MY DRIVEWAY FOR ABOUT 3 MINUTES POWER STEERING SHUT OFF AND STABILITY SYSTEM WARNING CAME ON TRUCK WAS STILL RUNNING HAD TO SHUT TRUCK OFF AND RESTART. THIS LOSS OF STEERING AND VEHICLE SHUTTING OFF WHILE DRIVING IS DANGEROUS

Mileage: 37,500

THERE WAS A RECALL PREVIOUSLY 15595 ACCORDING TO GM. WHILE DRIVING POWER STEERING AND STABILITRAK GOES OUT MAKING IT VERY HARD TO STEER AND DANGEROUS, ESPECIALLY IF YOU ARE GOING AROUND A TURN. FORTUNATELY I WAS ABLE TO PULL OVER EACH TIME AND RESET THE CAR. ONCE YOU START IT, NO PROBLEM. IT GOES BACK TO NORMAL. HOWEVER THIS HAS HAPPENED HALF A DOZEN TIMES DURING THE DEAD OF WINTER AND HAPPENED ONCE A FEW DAYS AGO WHEN WE HAD RECORD HEAT. AS I MENTIONED NO PROBLEM DRIVING TYPICALLY, WHICH MAKES ME BELIEVE THE ISSUE IS NOT WITH THE POWER STEERING BUT WITH A FAULTY CONNECTION. I TOOK THE VEHICLE INTO THE SHOP ON MARCH 16, 2019. THEY SAID THE RECALL ITEM WAS ALREADY FIXED PREVIOUSLY. THE DIAGNOSED THAT THE STEERING GEAR AND RACK NEEDS TO BE REPLACED. I HAVE READ ONLINE SIMILAR SITUATIONS WITH OTHER OWNERS. I BELIEVE THIS IS VERY DANGEROUS AND GMC NEEDS TO REPAIR THIS. THIS WAS SOMETHING I FOUND ONLINE DESCRIBING THE ISSUE IN MORE DETAIL: "IN THE AFFECTED VEHICLES, THE TORQUE-SENSOR HARNESS CONNECTOR WAS DAMAGED DURINGFUNCTIONAL TESTING AT THE SUPPLIER. A 'STUCK' PIN ON THE STEERING GEAR SUPPLIER'S TESTDEVICE CAUSED PERMANENT DEFORMATION TO THE CONTACT SPRINGS IN THE TORQUE-SENSORHARNESS CONNECTOR, WHICH AFFECTED THE ELECTRICAL CONNECTION IN THE STEERING GEARCONNECTOR."*DT THE CONSUMER STATED WANTS TO BE REIMBURSE FOR REPAIRS. *TR

Mileage: 80,000

LOSS OF ELECTRIC POWER STEERING WHILE MOVING AT SPEEDS BELOW 30 MPH.

Mileage: 60,000

AS I WAS DRIVING MY TRUCK, I HAD A LOSS OF POWER STEERING ASSIST AND MY DASHBOARD DISPLAYED WARNINGS. I WAS ON ABLE TO STEER THE TRUCK AND ALMOST VEERED OFF THE ROAD. I HAD TO STOP ABRUPTLY. I TURNED OFF THE ENGINE AND RESTARTED THE TRUCK. THE POWER STEERING AGAIN WORKED. I TOOK IT TO THE DEALER AND THEY SAID THAT I NEEDED TO REPLACE THE ELECTRIC BELT DRIVE RACK AND PINION STEERING GEAR. THEY SAID THERE WAS A PROBLEM WITH THE ELECTRICAL CONNECTION IN THE ELECTRONIC STEERING GEAR. THIS IS THE EXACT SAME ISSUE IN RECALL NUMBER 15595B. THEY SAID MY VEHICLE WAS NOT LISTED ON THE RECALL AND THAT IT WAS MANUFACTURED A COUPLE MONTHS BEFORE THE RECALL DATES. IT IS OBVIOUSLY THE SAME ISSUE SO I CALLED GM AND THEY JUST WERE TALKING IN CIRCLES. I CANNOT AFFORD A $2000 REPAIR. IT IS SO OBVIOUS IT IS THE SAME ISSUE AND NOT TO RECOGNIZE IT IS CRIMINAL IN MY OPINION. THIS IS A VERY DANGEROUS PROBLEM. THEY NEED TO FIX THIS BEFORE PEOPLE GET KILLED ON THE ROAD.

Mileage: 69,000

ON TWO OCCASIONS RECENTLY, MY POWER STEERING STOPPED WORKING, ONCE ON START UP AND ONCE WHILE DRIVING. WHEN THIS HAPPENS, I GET WARNINGS THAT OTHER SYSTEMS AREN'T WORKING, SUCH AS STABILITRAK AND BACKUP ASSIST. PROBLEM SEEMS TO CORRECT ITSELF, AFTER TURNING THE TRUCK OFF. THIS HAPPENED SUNDAY, JUNE 16TH WHILE DRIVING AND BACK IN MARCH WHEN I FIRST STARTED THE TRUCK.

Mileage: 62,500

POWER STEERING GOES OUT AT RANDOM TIMES. RECEIVED RECALL FROM GMC ABOUT ISSUE AND TOOK TO SHOP. DID NOT FIX! IN FACT, THE POWER STEERING WENT OUT ON THE WAY HOME FROM THE RECALL VISIT. IT IS IMPOSSIBLE FOR MY TEENAGED CHILDREN AND WIFE TO DRIVE WHILE POWER STEERING IS OUT

Mileage: 92,000

POWER STEERING WOULD GO OUT GOING DOWN THE ROAD WOULD HAVE TO PULL OVER AND RESTART VEHICLE. TOOK IT TO DEALER THEY SAID STEERING RACK WENT BAD AND HAD TO PAY $2000 FOR NEW STEERING RACK.

RANDOM POWER STEERING LOSS

Mileage: 85,000

THE TRUCK WILL LOSE POWER STEERING AT ANY TIME OR SPEED WHILE THE TRUCK IS MOVING. THE MESSAGE ON THE DASH READS SERVICE STEERING ASSIST. WHEN I AM DRIVING IT CAN PULL THE STEERING WHEEL OUT OF YOUR HANDS IT'S VERY DANGEROUS. I REPORTED THIS TO MY DEALER AND GMC LAST YEAR THEY FOUND NOTHING WRONG BUT IT IS STILL DOING IT. WHEN YOU CAN GET THE TRUCK TO THE SIDE OF THE ROAD AND TURN IT OFF AND BACK ON IT IS FINE FOR A WHILE AND IT WILL DO IT AGAIN THE SAME WAY.NOW DEALER IS SAYING THE STEERING GEAR ASSEMBLY NEEDS REPLACING AT A VERY HIGH PRICE. I THINK ITS ELECTRICAL. THERE IS A RECALL FOR A PLUG BUT FOR SOME REASON MY TRUCK DOES NOT FALL UNDER THAT RECALL BUT IS STILL HAVING THE SAME PROBLEM. I THINK SOMEONE IS GOING TO BE SEVERELY HURT OR KILLED BY THIS PROBLEM. THEY NEED TO FIX THIS AT THEIR COST NOT MINE. WORRIED.

Mileage: 64,739

TL* THE CONTACT OWNS A 2015 GMC CANYON. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT HAD TO TURN OFF AND RESTART THE VEHICLE FOR THE STEERING TO RETURN TO NORMAL. THE DEALER (LAVERY AUTOMOTIVE SALES AND SERVICE, 1096 W STATE ST, ALLIANCE, OH 44601, (330) 238-4178) WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 70,000.

Mileage: 70,000

I WAS DRIVING ON THE DOWNWARD SLOPE OF THE STEEP MISSISSIPPI BRIDGE IN BATON ROUGE, LA AND LOSS MY POWER STEERING CONTROL. LUCKILY, I WAS ABLE TO PULL TO THE SIDE OF THE INTERSTATE. I COMPLAINED ABOUT THIS A MONTH AGO WHEN I TOOK THE TRUCK TO GERRY LANE GMC. I WAS TOLD IT WAS A BAD BATTERY. SO I PURCHASED A BATTERY FROM THE DEALERSHIP. NOT EVEN A WEEK LATER THE SAME PROBLEM OCCURRED. HOWEVER, WHEN I CUT THE IGNITION OFF AND CRANK BACK UP IT RESETS. THE SERVICE ADVISOR STATED TO BRING IT BACK IN IF IT HAPPENS AGAIN. THIS TIME (ABOUT TWO WEEKS LATER) WHILE I LOST POWER I WAS ABLE TO VIDEO SO I CAN SHOW THIS ADVISOR WHAT KEEPS HAPPENING. THIS TIME IT TOOK ME AT LEAST 4 TIMES CRANKING UP AND THEN SHUTTING OFF THE ENGINE TO GET IT TO RESET SO I COULD GET BACK HOME AND SWITCH CARS. I WAS TOO AFRAID TO CONTINUE DRIVING GOING OVER THE NEXT BRIDGE THAT'S 20 PLUS MILES WITHOUT AN EXIT AND LOSE POWER STEERING AGAIN. I'VE HAD TO RENT CARS FOR THIS REPETITIVE OCCURRENCE WITH THIS TRUCK THAT SEEMS TO NOT BE ABLE TO BE REPAIRED. OR EITHER THEY KNOW WHAT'S WRONG BUT WAITING FOR IT TO BE OUT OF WARRANTY FOR ME TO TAKE ON THE COST OF REPAIRING IT. BUT THIS IS NOT SAFE TO KEEP LOOSING POWER STEERING AND I'M DRIVING ANYWHERE BETWEEN 50 TO 70 MPH. I ALSO EXPLAINED THAT WHEN I PARK I CAN'T TURN THE KEY TO TAKE OUT OF THE IGNITION. SO AGAIN I HAVE TO CRANK UP AND PULL FORWARD TO TRY AND RESET SO I CAN BE ABLE TO REMOVE THE KEY FROM THE IGNITION. I TOOK A VIDEO OF THAT AS WELL THAT I CAN'T POST.

TL* THE CONTACT OWNS A 2015 GMC CANYON. THE CONTACT STATED THAT THE ELECTRIC POWER STEERING WARNING INDICATOR FLASHED AND THE POWER STEERING FAILED WHILE DRIVING APPROXIMATELY 70 MPH. THE CONTACT HAD TO MANEUVER THE STEERING WHEEL AT A HIGH RATE OF SPEED WITH EXTREME DIFFICULTY. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V054000 (STEERING) ACCORDING TO THE MANUFACTURER AND MCCONNELL AUTOMOTIVE (3150 DAUPHIN ST, MOBILE, AL 36606, (251) 476-4141); ALTHOUGH, THE VEHICLE EXHIBITED THE SAME FAILURE AS LISTED IN THE RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 GMC CANYON. THE CONTACT STATED THAT WHILE DRIVING, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE POWER STEERING WOULD MALFUNCTION. THE CONTACT WOULD PULL OVER AND RESTART THE VEHICLE BUT THE ISSUE WOULD RECUR. THE DEALER (NYLE MAXWELL GMC 3000 I-35, ROUND ROCK, TX 78681 (512) 244-8000) DIAGNOSED THE FAILURE AND REPLACED THE STEERING GEAR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE RECALL REMEDY FOR NHTSA CAMPAIGN NUMBER: 16V054000 (STEERING) ENDED OCTOBER OF 2018. THE FAILURE MILEAGE WAS 67,528.

Mileage: 67,528

POWER STEERING FAILS. ALARMS STEERING FAILURE, STABILITY ERRORS AND THAT STEERING MAY BE DIFFICULT. THIS IS THE EXACT SAME ERROR AND THE RECALL 16V054000. GMC CLAIMS THAT MY VEHICLE IS NOT ONE OF THE EFFECTED VEHICLE. WELL II OBVIOUSLY IS AND GMC IS TRYING TO MINIMIZE THE TOTAL NUMBER OF RECALLS. THE DEALER WANTS A HUGE AMOUNT OF MONEY TO TROUBLESHOOT AND POSSIBLY REPAIR ISSUE, BUT THEY ALSO CLAIM NO RECALL SO NO HELP FROM GMC. THE HAPPENS AT BOTH FREEWAY SPEED AND CRAWLING IN TRAFFIC. STEERING WHEELS JERKS THEN ALARMS GO OFF. MY WIFE WILL NO LONGER DRIVE THIS VEHICLE AS SHE CANNOT TURN THE WHEEL WHEN THIS HAPPENS AND SHE ALMOST CRASHED. I HAVE ALSO ALMOST CRASH WHEN THIS HAPPENED AND I WAS CAUGHT BY SURPRISE AND ALMOST DID NOT MAKE A TURN AND HIT THE CURB. ALARMS WILL RESET IF I STOP AND TURN OFF THE VEHICLE THEN RESTART. BUT THAT'S NOT REALLY POSSIBLE AT FREEWAY SPEEDS OR IN LOCAL TRAFFIC. GMC IS HIDING THE FACT THAT THE RECALL 16V054000 IS LARGER THAN THEY CLAIMED. THIS SAFETY ISSUE NEEDS TO BE ADDRESSED ASAP BEFORE SOMEONE IS INJURED OR KILLED BECAUSE OF A KNOWN ISSUE THE GMC WILL NOT OWN. THIS HAS HAPPENED AT LEAST 5 TIMES NOW AND AFTER CONTACTING GMC THEY CLAIMED ITS NOT THERE PROBLEM AND I NEED TO PAY TO HAVE THE TRUCK REPAIRED. FIRST HAPPENED DECEMBER 2018 WHEN GMC WAS CONTACTED AND HAS NOT HAPPENED 5 MORE TIMES. THE LAST TIME ON MARCH 31, 2019 IT HAPPENED TWICE IN LESS THAN 1/2 HOUR. SO THE ISSUE IS GETTING WORSE. PLEASE LET GMC KNOW THEY MISSED A FEW TRUCKS WITH THEIR RECALL DATES.

Mileage: 69,000

MY CANYON TRUCK STEERING STOP WORKING WHILE DRIVING AND IT IS VERY HARD TO TURN IF IT WOULD OF BEEN ANY FASTER I WOULD OF CRASHED AND IT DOES NOT RETURN . I WAS READING THE RECALL ON THAT YEAR GMC SAY IT COMES BACK ,THAT IS FALSE ONCE THE ISSUE A RAISES YOU DO HAVE CONTROL OF VEHICLE

Mileage: 43,679

STEERING ASSISTANCE STOP WORKING WHILE DRIVING COULDN'T TURN ALMOST CRASHED LIGHT CAME ON AND POWER STEERING WENT OUT ON IT

Mileage: 48,000

I WAS TAKING A CORNER TO GO UP TO MY ROAD AND THEN MY POWER STEERING CHIME WENT OFF POSTING POWER STEERING HAS FAILED, THEN A MESSAGE SAYING THE STABILITY CONTROL ISN'T FUNCTIONAL. I DROVE INTO A SMALL DITCH BECAUSE I COULDN'T TURN MY WHEEL. I WAS AT A SLOW SPEED. I TURNED OFF THE TRUCK, AND THE WARNING WENT AWAY. THIS HAS HAPPENED AT LEAST 8 TIMES AND HAVE TAKEN IT TO TWO DEALERS AND THE FINAL DEALER SAID I COULDN'T DRIVE THE TRUCK UNTIL I REPLACE THE RACK & PINION ASSY. HE HAS SAID THIS SHOULD BE PART OF THE RECALL. MY TRUCK WAS BUILT DEC 05, 2014 AND INSPECTED ON JAN 01, 2015. THIS JUST COSTED ME $1700.00. SPRINGFIELD OR RECALL NUMBER 16V054000 RECALL DATE 02/01/2016 GM RECALL: 15595 AND NOW AN OPEN INVESTIGATION. COMPONENT: STEERING: ELECTRIC POWER ASSIST SYSTEM SUMMARY GENERAL MOTORS LLC (GM) IS RECALLING CERTAIN MODEL YEAR 2015 CHEVROLET COLORADO VEHICLES MANUFACTURED JANUARY 6, 2015, TO MARCH 17, 2015, AND 2015 GMC CANYON VEHICLES MANUFACTURED JANUARY 6, 2015, TO MARCH 19, 2015. A POOR ELECTRICAL CONNECTION WITHIN THE STEERING GEAR CONNECTOR MAY CAUSE A LOSS OF POWER STEERING ASSIST. CONSEQUENCE: A LOSS OR REDUCTION IN POWER STEERING ASSIST MAY INCREASE THE RISK OF A CRASH. WHAT OWNERS SHOULD DO: GM WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE STEERING GEAR TORQUE SENSOR COVER ASSEMBLY, FREE OF CHARGE. THE RECALL BEGAN MARCH 1, 2016. OWNERS MAY CONTACT CHEVROLET CUSTOMER SERVICE AT 1-800-222-1020 OR GMC CUSTOMER SERVICE AT 1-800-462-8782. GM'S NUMBER FOR THIS RECALL IS 15595.

Mileage: 89,000

2015 GMC CANYON. CONSUMER WRITES IN REGARDS TO POWER STEERING FAILURE. *LD *TR

Mileage: 33,292

THE POWER STEERING ASSISTANT ON THIS CAR IS TURNING OFF WHILE DRIVING. I ALREADY TOOK THE CAR TO A DEALER THEY CHARGED ME $1000 FOR A CABLE AND THE CAR STILL DOING THE SAME THING AND YOU HAVE A RECALL ON THIS CAR BUT THIS ONE IS NOT IN THE MONTHS THAT THE RECALL WAS MADE

Mileage: 34,000

WHILE DRIVING THE POWER STEERING FAILS. THE ELECTION CONTROL CHECK LIGHT COMES ON DURING THIS TIME. THIS STARTS WHEN DRIVING AND ONLY RESETS ITSELF ONCE THE VEHICLE IS TURNED OFF AND BACK ON SEVERAL TIMES.

Mileage: 60,000

I HAD BROUGHT MY CANYON IN TO GET THE STEERING RACK REPLACED BECAUSE OF THE POWER STEERING ISSUE AND THE RECALL. I ENDED UP HAVING TO DRIVE MY TRUCK TO THE DEALER WITHOUT POWER STEERING WHEN I GOT IT FIXED. NOW THAT THE STEERING RACK HAS BEEN REPLACED THERE'S SLACK IN MY STEERING WHEEL WHILE I'M DRIVING. THE DEALER NOW SAYS THAT I NEED TO CHANGE MY STEERING COLUMN BECAUSE THERE'S SLACK IN THE JOINTS IN THE STEERING COLUMN THAT IS CAUSING THE PLAY IN THE STEERING WHEEL. THERE WAS NO PLAY IN THE STEERING PRIOR TO THIS NO POWER STEERING EVENT AND IT CERTAINLY SEEMS THAT DRIVING THE TRUCK WITHOUT POWER STEERING CAUSED THIS ISSUE WITH THE JOINTS IN THE STEERING COLUMN THAT NOW THEY WANT TO CHARGE ME $800 TO FIX. THIS REPAIR SHOULD BE COVERED SINCE IT'S PRETTY APPARENT THAT THE RECALL ISSUE, DRIVING WITHOUT POWER STEERING, CAUSED THIS ISSUE AS WELL.

ON SEPARATE OCCASIONS WHILE VEHICLE WAS IN ON POSITION (IN DRIVE, IN MOTION, AND/OR IN PARK), ALERTS CAME ON DASHBOARD ALERTING TO 2 SERVICE ISSUES. 1. SERVICE STABILITRAK AND 2. SERVICE POWER STEERING. AT THAT TIME POWER STEERING IN THE VEHICLE WAS LOST. VEHICLE WAS DRIVEN INTO SAFE AREA, TURNED OFF, AND THEN TURNED BACK ON. UPON RESTART, VEHICLE DASH ALERTS AND POWER STEERING ISSUE WERE NO LONGER APPARENT.

Mileage: 58,000

I DROVE THE PICKUP TO WORK. AFTER BEING PARKED A COUPLE OF HOURS I STARTED IT TO RETURN HOME. UPON STARTING, A WARNING ABOUT THE NEED TO SERVICE THE POWER STEERING ILLUMINATED ON THE DASH DISPLAY. STEERING WAS EXTREMELY HEAVY AND DIFFICULT. I IMMEDIATELY TOOK THE VEHICLE TO A DEALERSHIP. AT THE DEALERSHIP, THE MECHANIC FOUND THAT THE STEERING BOX WOULD NEED REPLACEMENT. THE TRUCK HAS 8100 TOTAL MILES.THAT FIGURE IS NOT A MISPRINT, IT HAS LESS THAN 10,000 MILES. HAD THIS OCCURRED WHILE DRIVING, THE RESULT COULD HAVE BEEN DEADLY. APPARENTLY, THIS IS A KNOWN PROBLEM WITH THE 2015 CANYON AND HAS HAD CERTAIN VEHICLES RECALLED, DEPENDENT ON BUILD DATE. A BRIEF INTERNET SEARCH PRODUCED APPROXIMATELY 30 OTHER CANYONS WITH THIS SAME ISSUE. THE DEALERSHIP IS ATTEMPTING TO CONVINCE THE REGIONAL REPRESENTATIVE FROM GMC TO COVER THE REPAIR. THE TRUCK WAS ONE MONTH OUT OF WARRANTY.

Mileage: 8,100

2015 GMC CANYON. CONSUMER WRITES IN REGARDS TO FRONTAL AIRBAG SAFETY RECALL. *LD THE CONSUMER WAS CONCERNED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALLS FOR VEHICLES WITH THE SAME MAKE, MODEL AND YEAR, DUE TO THE VIN NUMBER. *JS

TRUCK BEGAN LOSING STEERING CONTROL A MONTH AGO, THEN BECAME MORE FREQUENT THE LAST 2 WEEKS. DEALER REPLACE ENTIRE RACK AND PINION ASSEMBLY BECAUSE ELECTRIC STEERING HARNESS AND MODULES WERE FRIED. THIS WAS DUE TO LITTLE OR NO DI-ELETRIC GREASE IN THE CONNECTOR PLUGS, WHICH ALSO, ARE NOT WEATHERPROOFED FROM THE ELEMENTS. $2000 OUT OF MY POCKET TO FIX BECAUSE RECALL ONLY COVERS EARLIER MODELS. THIS IS A VERY SERIOUS SAFETY ISSUE. 3 TIMES THE STEERING GAVE OUT WHILE DRIVING AND IS VERY DIFFICULT TO CONTROL EVEN IF YOU CATCH IT IN TIME. THESE VEHICLES ARE DANGEROUS TO EVERYONE. I WANTED TO FIX IT BEFORE I GET RID OF IT SO SOMEONE ELSE WOULD NOT BE STUCK WITH THIS PROBLEM. TRUCK HAS 50,000 MILES ON IT. BAD DESIGN ON THE ELECTRIC POWER STEERING, CONNECTORS ARE IN THE ELEMENTS AND UNPROTECTED.

Mileage: 50,000

LESS THAN 48 HOURS AFTER A DEALER OIL CHANGE, MY 2015 GMC CANYON EXPERIENCED A POWER STEERING FAILURE WHILE MAKING A RIGHT TURN AT A LIGHT. STABILITRAC/TRACTION CONTROL FAILURE ALSO OCCURRED WITH SERVICE NOTICES AND FAULT LIGHTS APPEARING ON THE DASH. VEHICLE HAD TO BE TOWED VIA FLATBED TO THE DEALERSHIP.

Mileage: 31,090

STEERING WHEEL LOCKS UP WHILE DRIVING AND TURNING TO THE LEFT. THIS HAS HAPPENED TWICE SO FAR, LUCKILY IT HAD RETURNED TO NORMAL QUICKLY. GM HAS A RECALL FOR THIS BUT ONLY VEHICLES MADE JAN.2015 THRU MARCH 19, 2015. MY TRUCK WAS MADE ON MARCH 27, 2015. THIS PROBLEM JUST SHOWED UP NATURALLY AFTER WARRANTY.VEHICLE HAS 50,501 MILES. I HAVE ALSO HEARD OF 2017 MODELS HAVING THE SAME ISSUE. THIS IS A HUGE SAFETY ISSUE THAT SHOULD NOT BE IGNORED!

Mileage: 50,501

VEHICLE WAS STOPPED AT A STOPLIGHT WHEN THE INSTRUMENT CLUSTER STARTED ALERTING THAT STABILITRACK STABILITY CONTROL NEEDED TO BE SERVICED AND POWER STEERING WAS DISABLED, AS WELL AS THE TRACTION CONTROL OFF LIGHT WAS ILLUMINATED IN THE INSTRUMENT CLUSTER. TURNED VEHICLE OFF AND RESTARTED - POWER STEERING MESSAGE REAPPEARED BUT QUICKLY WENT AWAY AND POWER STEERING FUNCTION RETURNED. THE NEXT DAY WHILE DRIVING < 30 MPH ON CITY STREETS THE ERROR MESSAGES AND PROBLEMS REAPPEARED 4 OR 5 TIMES.

Mileage: 100,200

TL* THE CONTACT OWNS A 2015 GMC CANYON. WHILE DRIVING APPROXIMATELY 5 MPH, THE POWER STEERING AND STABILITRAK WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SUTLIFF BUICK GMC (169 W AARON DR, STATE COLLEGE, PA 16803), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE PERSISTED. THE CONTACT STATED THAT THE VEHICLE WAS RESTARTED AND THE WARNING INDICATORS DIMMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V054000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 44,680. *TT

Mileage: 44,680

HAVING MULTIPLE PROBLEMS WITH POWER STEERING FAILURE. THIS HAS HAPPENED ON MULTIPLE OCCASIONS. I HAVE TO STOP THE TRUCK TURN IT OFF TO GET IT TO RESET. SOME DAYS IT MAY TAKE TURNING OFF THE VEHICLE 15 TO 20 TIMES BEFORE IT WILL RESET

Mileage: 30,000

WOULD RANDOMLY EXPERIENCE LOSS OF ELECTRICAL POWER STEERING ASSIST. LOSS OF ASSIST WOULD HAPPEN AT ALL TIMES, WHILE STATIONARY, WHILE DRIVING STRAIGHT, WHILE TURNING, AT HI LOW OR NO SPEEDS. NEEDED TO PARK VEHICLE AND TURN OFF AND RESTART VEHICLE TO RESTORE POWER STEERING ASSIST. OPERATOR WOULD BE PROMPTED WITH A "LOSS OF POWER STEERING, DRIVE WITH CARE" WARNING. SCANNING WITH OBDII TOOL SHOWED THE LOSS OF STEERING ASSIST WAS ALWAYS TIED TO U0420 DTC. ERRORS WERE OCCURRING IN AUGUST SO TEMPS WERE BETWEEN 70 AND 100 DEGREES F. ERROR IS BEHAVING EXACTLY LIKE A LOOSE ELECTRICAL CONNECTION, PROBABLY TO THE POWER STEERING TORQUE SENSOR. VEHICLE WAS TAKEN TO DEALERSHIP AND APPEARED TO BE EXHIBITING THE EXACT SAME SYMPTOMS AS NHTSA RECALL 16V054000. TRIED TO GET GM TO HONOR THIS REPAIR HOWEVER THEY CLAIMED MY VEHICLE IS NOT IN THE AFFECTED 2015 MODEL YEAR DATE RANGE. DEALER PERFORMED THE SAME REPAIR DEFINED BY THE RECALL AND HAVE NOT HAD ANY POWER STEERING LOSS FOR LAST 3 WEEKS SINCE RECEIVING VEHICLE BACK FROM DEALER. IF THE ERROR WAS NOT FIXED I WOULD HAVE EXPECTED IT TO CONTINUE HAPPENING AT THE SAME FREQUENCY AS BEFORE (2-5 TIMES PER DAY)

Mileage: 48,000

TL* THE CONTACT OWNS A 2015 GMC CANYON. WHILE DRIVING VARIOUS SPEEDS, THE STEERING SEIZED. THE VEHICLE WAS ABLE TO BE OPERATED, BUT EXCESSIVE EFFORT WAS NEEDED TO TURN THE VEHICLE. IN ADDITION, THE POWER STEERING AND STABILITRAK WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,295.

Mileage: 38,295

TL* THE CONTACT OWNS A 2015 GMC CANYON. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE LOST POWER AND THE POWER STEERING ASSIST AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. IN ADDITION, THE "SERVICE SELECT A TRACK" MESSAGE APPEARED AND THE STEERING ABILITY BECAME VERY DIFFICULT. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND SHUT OFF THE VEHICLE. AFTER APPROXIMATELY THREE MINUTES, THE VEHICLE WAS RESTARTED AND OPERATED NORMALLY. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE IN A WEEK. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V054000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

Mileage: 56,000

TWICE WHILE DRIVING THE POWER STEERING HAS GONE OUT AND THE STABILITY CONTROL LIGHT HAS COME ON. THE FIRST TIME I CUT THE TRUCK OFF AND RESTARTED IT. AT THAT POINT IT APPEARED TO BE FINE. NOW IT BEEN ABOUT 2 WEEKS SINCE THE FIRST OCCURRENCE AND THIS MORNING IT HAPPENED AGAIN. I RESEARCHED TO SEE IF THERE WERE ANY RECALLS. THERE IS A RECALL ON THE POWER STEERING FOR THE 2015 CANYON BUT I'M BEING TOLD THAT MY TRUCK IS NOT ON THE LIST. I THINK THEY NEED TO LOOK DEEPER INTO THIS PROBLEM.

Mileage: 62,000

POWER STEERING AND STABILITY CONTROL DROP OUT WHILE DRIVING AT ANY SPEED. TURNING THE VEHICLE OFF AND CRANKING AGAIN WILL RESTORE POWER STEERING. SOMETIMES THIS MUST BE DONE 2 OR 3 TIMES TO GET POWER STEERING BACK. THIS IS HAPPENING DAILY.

Mileage: 84,000

I WAS DRIVING ABOUT 35 MILES AN HOUR WHEN STABILITRAC AND LOSS OF STEERING ASSIST WARNING LIGHTS CAME ON. STEERING BECAME EXTREMELY DIFFICULT AND I VEERED INTO THE ONCOMING LANE WHILE MAKING A RIGHT HAND TURN TO EXIT THE MAIN ROAD. I WAS GOING TO HAVE THE VEHICLE TOWED TO THE DEALERSHIP, BUT THE DEALERSHIP SERVICE AGENT RECOMMENDED TURNING THE VEHICLE OFF AND RESTART AFTER 30 SECONDS. THIS WORKED, BUT I TOOK IT IN TO THE DEALER TO HAVE IT CHECKED. THEY FOUND NO FAULT CODES. FIVE DAYS LATER IT HAPPENED AGAIN WHILE ON THE INTERSTATE DOING 70 MPH. FORTUNATELY, I ONLY NEEDED TO MAKE THREE TURNS TO GET TO THE DEALERSHIP. THE DEALERSHIP REPLACED THE POWER STEERING RACK ASSEMBLY AT A COST OF $1662.01. I CONTACTED GM TO ASK IF THE EXPENSE WOULD BE COVERED BY RECALL 16V054000. I WAS ASSIGNED A CASE SERIAL AND AFTER SEVERAL INQUIRIES, A SENIOR GM REPRESENTATIVE STATED IT WAS NOT COVERED BY THE RECALL AND IT WAS A DIFFERENT MODULE CAUSING THE RECALL. SHE OFFERED A $100 VOUCHER FOR FUTURE VEHICLE SERVICE AND CLOSED MY CASE AS DISSATISFIED. REGARDLESS OF THE MODULE, LOSS OF STEERING IS A LIFE THREATENING HAZARD AND THE RECALL SHOULD BE EXPANDED. THE VEHICLE HAD APPROXIMATELY 81,900 AND 82,100 MILES WHEN THIS OCCURRED.

Mileage: 82,100

WHILE DRIVING , LOST POWER STEERING ASSIST, VERY HARD TO STEER. TOOK TO DEALER AND GOT THE FOLLOWING ERROR CODE - C0545 - STEERING WHEEL TORQUE SENSOR. THIS HAS HAPPENED TWICE AND IN BOTH OCCASIONS, IT IS VERY HARD TO STEER . IN BOTH INSTANCES, DRIVING ON THE HIGHWAY AND VERY HARD TO PULL OVER. ONCE YOU E ERROR DISSAPEARS

Mileage: 28,000

OCCASIONALLY, WHILE DRIVING A WARNING CHIME SOUNDS AND POWER STEERING FAILS. IT BECOMES VERY DIFFICULT TO STEER THE TRUCK AND TWO WARNINGS ARE DISPLAYED, "POWER STEERING DISABLED" AND "STABILITRAK OFF". IF I PULL OVER, STOP, AND TURN OFF THE ENGINETHE PROBLEM CLEARS UPON RESTART. THIS IS INCREDIBLY DANGEROUS. THE PROBLEM HAS OCCURRED WHILE DRIVING SLOWLY AND AT HIGHWAY SPEEDS. IT IS HAPPENING MORE FREQUENTLY WITH INCREASING MILEAGE. CURRENT MILEAGE IS 70K BUT HAS BEEN HAPPENING SINCE ABOUT 40K.

Mileage: 69,000

ON SEVERAL OCCASIONS I HAVE LOST ALL POWER STEERING AFTER GETTING 2 SERVICE WARNINGS. IN THIS TYPE OF VEHICLE WITH ELECTRIC POWER ASSIST STEERING, IT IS INCREASING DIFFICULT TO STEER. (WORSE THAN AN OLD TRUCK WITHOUT POWER STEERING) IN THE EVENT OF AN EMERGENCY, IF THIS WERE TO HAPPEN SUDDENLY, I CAN NOT SEE HOW IT WOULD BE POSSIBLE TO MAINTAIN CONTROL OF THE VEHICLE. I AM GETTING 2 WARNINGS. THE FIRST IS TO "SERVICE STABILITRACK" AT THE SAME TIME, "SERVICE POWER STEERING DRIVE WITH CARE". AT THIS POINT I LOSE ALL POWER STEERING. THE ERRORS OCCUR WHEN DRIVING, AND HAVE ALWAYS HAPPENED AT HIGHWAY AND INTERSTATE SPEEDS (40+ MPH?). IN ALL INITIAL INSTANCES, THE TRUCK WAS TRAVELING ON WELL MAINTAINED ROADS, WHICH WERE STRAIGHT. I WAS NOT MAKING ANY TURNS SUCH AS A TRAFFIC SIGNAL OR INTERSECTION. ON OCCASIONS I HAVE BEEN ABLE TO PULL OVER, STOP, TURN THE TRUCK OFF, RESTART AND THE ERROR CLEARS. IN THE LAST 2 DAYS I HAVE CLEARED THE ERROR, BUT IT RETURNS WITH THE SAME RESULT, NO POWER STEERING. AFTER READING SOME REVIEWS ONLINE, IT SEEMS TO BE A SOMEWHAT COMMON ISSUE, AND MOST RESULT IN A LOSS OF POWER STEERING. MY TRUCK IS CURRENTLY AT THE DEALER AND THE PART WAS NOT IMMEDIATELY AVAILABLE (POSSIBLY SHOWING THE NUMBER OF ISSUES??) THE DEALERSHIP HAS STATED THAT IT IS THE 'STEERING GEAR', OR RACK & PINION WHICH HAS FAILED. THE VEHICLE HAS ADDITIONALLY HAD A RECALL FOR SIMILAR ISSUES, BUT THE DEALERSHIP STATED THAT IT WAS FOR A 'SOFTWARE UPDATE'. THIS IS SAID TO HAVE BEEN THE FIX IN OTHER SIMILAR SITUATIONS. I SEE THIS AS A SERIOUS SAFETY ISSUE, THE MOST SERIOUS I HAVE HAD IN ANY TRUCK I HAVE OWNED. THIS IS THE REASON FOR FILING THIS REPORT.

Mileage: 40,000

2015 GMC CANYON. CONSUMER WRITES IN REGARDS TO VEHICLE STEERING WHEEL VIBRATION WHILE DRIVING AND TRANSMISSION PROBLEMS. CONSUMER HAS DIFFERENT VEHICLE COMPLAINT IN ARTEMIS. *SMD *CN

POWER STEERING FAILED ON HIGHWAY AND VEHICLE WAS VERY HARD TO STEER AND CONTROL. WAS VERY DIFFICULT TO STEER OFF THE HIGHWAY. DANGEROUS.

Mileage: 68,000

SUDDEN TOTAL LOSS LOSS OF ELECTRIC POWER STEERING ASSIST WHILE DRIVING ON THE INTERSTATE. SUDDEN TOTAL LOSS LOSS OF STABILITY CONTROL SYSTEM WHILE DRIVING ON THE INTERSTATE.

Mileage: 18,500

POWER STEERING WILL GO OUT WITHOUT WARNING. THERE IS A RECALL ON 2015 GMC CANYON BUILT BETWEEN JANUARY 6 AND MARCH 15, 2015. I PURCHASED MY GMC ON DECEMBER 23, 2014. I RECEIVED MY VEHICLE ON MARCH 4, 2015. IT IS VERY CONCERNING WITH THE STEERING GOES OUT AS IT IS EXTREMELY DIFFICULT TO STEER. I AM TOLD BY THE DEALER THAT MY VIN NUMBER DOES NOT APPLY TO THE RECALL EVEN THOUGH MY PRODUCTION DATE FALLS WITHIN THE CRITERIA. MY VEHICLE IS EXPERIENCING THE EXACT CHARACTERISTICS OF THE RECALL. THE DEALER DID INFORM ME THAT THERE WAS A RESET FOR MY POWER STEERING, WHICH I PAID THEM $50 TO DO AND THE PROBLEM PERSISTS. YOUR ASSISTANCE WITH THIS DANGEROUS PROBLEM WOULD BE APPRECIATED.

Mileage: 38,000

TL* THE CONTACT OWNS A 2015 GMC CANYON. WHILE DRIVING BETWEEN 20-60 MPH, THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE FAILURE OCCURRED ON FOUR SEPARATE OCCASIONS. AFTER TURNING THE ENGINE OFF AND RESTARTING THE VEHICLE, THE POWER STEERING OPERATED AS NORMAL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO FOUNTAIN AUTO MALL (8701 S ORANGE BLOSSOM TRAIL, ORLANDO, FL 32809, (407) 240-3800). THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.

TODAY, I STARTED THE TRUCK, A WARNING SAID POWER STEERING WAS OUT, HAVE IT SERVICED. COULD HARDLY MOVE THE STEERING WHEEL. TOOK IT RIGHT TO THE DEALER. SHUT THE ENGINE OFF. SERVICE GUY CAME OUT TURNED IT ON, STEERING WAS O.K. HE TOLD ME TO DRIVE IT AROUND AND IF THE PROBLEM OCCURS AGAIN BRING IT BACK.

Mileage: 46,000

ON THREE SEPARATE OCCASIONS WHILE DRIVING APPROXIMATELY 45 MPH A MESSAGE TO SERVICE THE STABILTRAK COMES UP AND THE VEHICLE LOSES POWER STEERING ASSIST. THE VEHICLE IS ALMOST IMPOSSIBLE TO TURN AT THAT POINT. AFTER TURNING THE VEHICLE OFF AND BACK ON THE ERROR CLEARS AND THE VEHICLE DRIVES LIKE NORMAL.

Mileage: 40,000

TL* THE CONTACT OWNS A 2015 GMC CANYON. WHILE DRIVING 60 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING ASSIST INDICATOR ILLUMINATED. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING ASSIST FAILED NEEDED TO BE RECALIBRATED AND/OR REPLACED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DECLINED TO ASSIST SINCE THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V054000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

Mileage: 56,000

MY 2015 GMC CANYON LOST POWER STEERING TRAVELING APPROXIMATELY 50MPH ON A MOUNTAIN ROAD ON ONE OF THE FIRST RAINY DAYS OF THE SEASON. IT FELT LIKE LOSING MORE THAN JUST STEERING ASSISTANCE, AS EVEN AT THAT RATE OF SPEED THE WHEEL WAS NEARLY IMPOSSIBLE TO TURN. I WAS LUCKY TO BE ON ONE OF THE LIMITED SECTIONS OF STRAIGHT ROAD. REBOOTING THE VEHICLE RETURNED STEERING FUNCTIONALITY. DEALER FOUND CODE "C0545 - STEERING TORQUE SENSOR" AND PERFORMED SAFETY RECALL #15595 WHERE THEY REPLACED THE TORQUE SENSOR COVER. I WAS CHARGED $200 FOR THE REPAIR DESPITE THE RECALL NOTICE EXPLICITLY STATING IT SHOULD BE PERFORMED FREE OF CHARGE. I HAVE NOT EXPERIENCED LOSS OF POWER STEERING IN THE MONTH SINCE THE REPAIR. I CONTACTED THE GM REGIONAL REP, WHO STATED THAT CARS CAN HAVE THE SAME PROBLEM AS A SAFETY RECALL, AND THE SAME SOLUTION AS A SAFETY RECALL, BUT NOT BE PART OF THE SAFETY RECALL. THAT WAS THE JUSTIFICATION FOR THE $200 CHARGE AND THE DENIAL OF REIMBURSEMENT. GM FURTHER STATED THAT THEY DON'T DETERMINE THE CRITERIA FOR A SAFETY RECALL, IT IS ALL UP TO THE NHTSA. IN OTHER WORDS, THEY WON'T DO THE RIGHT THING UNLESS THE GOVERNMENT FORCES THEM TO. IN MY OPINION AS AN ENGINEER, SENSOR + RAIN SOUNDS LIKE A PLAUSIBLE MATCH FOR THE SYMPTOMS AND THE PROBLEM IDENTIFIED BY THE SAFETY RECALL THAT THE DEALER PERFORMED. I QUESTION WHETHER THE RECALL IS MISSING SOME VIN NUMBERS, OR IF A VERY SIMILAR BUT INDEPENDENT PROBLEM EXISTS ON THE SAME COMPONENTS, WARRANTING A SEPARATE RECALL.

Mileage: 48,000

TL* THE CONTACT OWNS A 2015 GMC CANYON. THE CONTACT STATED THAT THE POWER STEERING FAILED AND THE POWER STEERING STABILITY WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (MCGRATH BUICK GMC CADILLAC, 1040 N CENTER POINT RD, HIAWATHA, IA 52233) WHERE IT WAS DIAGNOSED THAT THE SYSTEM NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 92,608.

Mileage: 92,608

2015 GMC CANYON CREW CAN 4 WD HAS INTERMITTENTLY HAD POWER STEERING FAIL. MY WIFE HAS ALMOST WRECKED TWICE DUE TO NOT BEING ABLE TO STEER VEHICLE. CALLED DEALER & WAS TOLLS " IT'S NOT SAFETY ISSUE NOR IS IT COVERED UNDER WARRANTY. WIFE WAS DRIVING ON FREEWAY AT @ 65-70 MPH ON ALL 6 TIMES THIS HAS HAPPENED. WITH CRUISE CONTROL ON & SUDDENLY LIGHTS COME ON THE DASH & IT BECOMES VERY DIFFICULT TO TURN THE VEHICLE, MAKING IT VERY UNSAFE FOR ANYONE TO DRIVE ESPECIALLY IF YOU DON'T HAVE GREAT STRENGTH TO TURN WHEEL.

Mileage: 48,456

TL* THE CONTACT OWNS A 2015 GMC CANYON. WHILE DRIVING 30 MPH, THE POWER STEERING BECAME VERY DIFFICULT TO TURN LEFT OR RIGHT. THE POWER STEERING AND STABILITRACK WARNING INDICATORS ILLUMINATED WHEN THE FAILURE OCCURRED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE. THE CONTACT WAS ABLE TO DRIVE BACK HOME NORMALLY. THE FAILURE OCCURRED TWO OTHER TIMES. THE VEHICLE WAS TAKEN TO THE DEALER (MCELVEEN BUICK GMC, 117 FARMINGTON RD, SUMMERVILLE, SC 29483) AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT HAD TO PAY FOR THE REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 866-636-2273 AND STATED THAT THEY WOULD HAVE THE SENIOR ADVISOR LOOK INTO THE CASE INFORM THE CONTACT BY 5:00 PM ON 9/28/17. THE MANUFACTURER PROVIDED CASE NUMBER: [XXX] AND ASKED THE CONTACT TO CALL NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 38,817. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Mileage: 38,817

I HAVE A 2015 GMC CANYON WITH 54700 MILES ON IT. ON OCCASION, WHILE DRIVING, THE VEHICLE BEEPS AND DISPLAYS A MESSAGE "STEERING MALFUNCTION ..." AT WHICH POINT THE STEERING ASSIST STOPS WORKING. THE VEHICLE CAN STILL BE STEERED BUT IT TAKES BOTH HANDS AND A LOT OF EFFORT TO TURN THE WHEELS, ESPECIALLY AT SLOW SPEEDS. PROBLEM APPEARS TO HAPPEN MOSTLY WHEN DRIVING ON STRAIGHT OR GENTLE CURVED ROADS. SHUTTING OFF THE ENGINE AND LETTING THE SYSTEM "REST" FOR 5+ MINUTES ALLOWS THE POWER ASSIST STEER TO RESET AND START WORKING AGAIN, UNTIL THE NEXT FAILURE. RECENTLY HAD THE DEALER REINSTALL THE STEERING SOFTWARE TO SEE IF THAT HAD ANY IMPACT. WORKED GOOD FOR A FEW DAYS BUT THE ISSUE RETURNED AFTER SEVERAL DAYS.

Mileage: 53,200

TL* THE CONTACT OWNS A 2015 GMC CANYON. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING FAILED AND THE POWER STEERING AND STABILITY WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED A LOCAL DEALER (SHARRETT BUICK GMC, LOCATED AT 10312 AUTO PL HAGERSTOWN, MD 21740). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 8-3174680341. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 44,000.

Mileage: 44,000

THE POWER STEERING ASSIST HAS SHUT DOWN THREE TIMES MAKING IT VERY HARD TO STIR. THIS LAST TIME IT HAPPEN I WAS IN HEAVY TRAFFIC AND ALMOST WRECKED. MY WIFE IS 4'11" AND 95 POUNDS AND IS SCARED TO DRIVE THE TRUCK. I AM TOO NOW SINCE THE EVENT YESTERDAY. THE TRUCK WAS TAKEN TO THE DEALER FOR THE THIRD TIME YESTERDAY WHICH I WAS CLOSE TO WHEN IT HAPPENED YESTERDAY. I DRIVE IT WITHOUT THE POWER ASSIST TO MAKE SURE THEY UNDERSTAND HOW HARD IT IS TO DRIVE. IT WAS IN THE DEALER 3 OR 4 WEEKS AGO FOR A RECALL FOR THIS PROBLEM. AFTER 3 TIMES I NOR MY WIFE WANT TO DRIVE THE TRUCK AGAIN. IF IT KEEPS HAPPENING WE WILL EVENTUALLY WRECK. THE TRUCK HAS ONLY APPROXIMATELY 16,000 MILES ON IT.

Mileage: 16,000

THE POWER STEERING ON MY 2015 GMC CANYON HAS FAILED REPEATEDLY WHILE DRIVING IN DIFFERENT ROAD CONDITIONS. IN ONE CASE, I WAS GOING STRAIGHT ON A SURFACE STREET AT LOW SPEED. HOWEVER, IN ANOTHER I WAS CORNERING THROUGH A HIGHWAY OFF-RAMP AT APPROXIMATELY 45 MPH. WHEN THE POWER STEERING FAILS, THERE IS A WARNING CHIME AND THE POWER STEERING AND STABILITY CONTROL WARNING LIGHTS ACTIVATE SIMULTANEOUSLY. IT BECOMES EXTREMELY CHALLENGING TO STEER, AND IN THE CASE OF CORNERING AT SPEED THE VEHICLE PULLS IN THE OPPOSITE DIRECTION OF THE TURN [IE, IT PULLS TOWARDS DANGER]. PULLING OVER AND RESTARTING THE VEHICLE HAS 'SOLVED' THE PROBLEM EACH TIME, ALBEIT TEMPORARILY. I TOOK THE VEHICLE TO A GM DEALER TO GET FIXED, BUT THEY COULD NOT FIND ANY RELATED MECHANICAL ISSUES OR GM PROVIDED SW PATCHES THAT WOULD FIX THE PROBLEM. SO THE GM DEALER HAD ME LEAVE WITHOUT FIXING ANY OF THE UNDERLYING CONDITIONS THAT CAUSED THE POWER STEERING FAILURE. NEEDLESS TO SAY, THIS IS AN EXTREMELY DANGEROUS AND APPARENTLY WIDE-SPREAD ISSUE BASED ON THE NUMBER OF SIMILAR COMPLAINTS I HAVE READ.

Mileage: 18,500

WHILE DRIVING 70 MPH ON THE HIGHWAY, THE POWER STEERING SEIZED, THE WARNING LIGHT ILLUMINATED, AND A "VEHICLE SERVICING AND DRIVE CAREFULLY" MESSAGE WAS DISPLAYED AND A CHIME WAS HEARD. THE VEHICLE WAS VERY DIFFICULT TO STEER AND TURN. THE VEHICLE WAS STOPPED TURNED OFF, RESTARTED AND DROVE TO DEALER WITHOUT ISSUES. I SEE THAT OTHER OWNERS HAVE EXPERIENCED THIS SAME ISSUE. IT IS ONLY A MATTER OF TIME BEFORE THIS ISSUE CAUSES AN ACCIDENT..

Mileage: 33,000

TL* THE CONTACT OWNS A 2015 GMC CANYON. WHILE DRIVING 40 MPH, THE POWER STEERING FAILED, THE WARNING LIGHT ILLUMINATED, AND A "VEHICLE SERVICING AND DRIVE CAREFULLY" CHIME WAS HEARD. THE VEHICLE WAS VERY DIFFICULT TO STEER AND TURN. WITHOUT POWER STEERING ASSIST THE CONTACT PARKED THE VEHICLE AND, AFTER A FEW HOURS, RESTARTED AND DROVE THE VEHICLE WITHOUT ISSUES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. ...UPDATED 02/08/16 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED. THE POWER STEERING ASSEMBLY WAS REPLACED AND THE POWER STEERING CONTROL MODULE WAS REPROGRAMMED.*JS

Mileage: 5,000

TL* THE CONTACT OWNS A 2015 GMC CANYON. WHILE DRIVING APPROXIMATELY 60 TO 65 MPH ON A FOUR LANE DIVIDED HIGHWAY WITH THE CRUISE CONTROL ACTIVATED, THE POWER STEERING FAILED. THE VEHICLE WAS PULLED OVER TO THE SHOULDER, TURNED OFF, AND RESTARTED. THE POWER STEERING PINION, GEAR, AND ELECTRONIC BRAKE CONTROL MODULE WERE ALL REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 7,458.

Mileage: 7,458

ENTERING ON TO RTE 50 (MY LEFT SIDE) IN MARYLAND, MY POWER STEERING AND STABILITY CONTROL LIGHTS ILLUMINATED AND BOTH FUNCTIONS STOPPED WORKING. I STRUGGLED TO PULL OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE. I RESTARTED IT AND BOTH SYSTEMS APPEARED TO BE WORKING AND NO LIGHTS ILLUMINED. I DROVE FOR A FEW MILES TO GET HOME AND WHEN I MADE A RIGHT TURN THE POWER STEERING FAULT LIGHT WENT ON AND I LOST MY POWER STEERING AGAIN. I WAS VERY FORTUNATE THAT TRAFFIC WAS LIGHT AND I WAS NOT INVOLVED IN A COLLISION. HAD MY WIFE BEEN DRIVING I DO NOT KNOW THAT SHE WOULD HAVE BEEN AS FORTUNATE. IT WAS EXTREMELY DIFFICULT TO MANEUVER THE TRUCK SAFELY WITHOUT POWER STEERING

Mileage: 9,385

WHILE DRIVING ON A TWO LANE NARROW MOUNTAIN ROAD STAB/TRACK LIGHT ILLUMINATED AND POWER STEERING WENT OFF. PULLED OVER TO SIDE OF ROAD TO ASSESS THE SITUATION. TURNED IGNITION OFF AND WHEN I TURNED IT BACK ON PROBLEM WENT AWAY. NEXT DAY WHILE DRIVING ON A STRAIGHT ROAD SAME WARNING LIGHT INDICATION AND POWER STEERING FAILED. PUT TRANSMISSION IN NEUTRAL TURNED IGNITION OFF THEN BACK ON AND PROBLEM WENT AWAY. TOOK VEHICLE TO DEALER SEVERAL DAYS LATER FOR REPAIR. DEALER TOLD ME FOUR SOFTWARE UPDATES WERE INCORPORATED. PROBLEM OCCURRED AGAIN ABOUT FOUR WEEKS LATER WHILE DRIVING ON A STRAIGHT ROAD ABOUT A HALF HOUR AFTER ENCOUNTERING A MODERATE RAIN SQUALL. RETURNED VEHICLE TO DEALER THREE WEEKS AGO AND THEY STILL HAVE THE VEHICLE IN THEIR SHOP. I HAVE RECEIVED NO INFORMATION AS TO THE STATUS OF THE REPAIR EFFORT. I CONSIDER THIS PHENOMENA EXTREMELY DANGEROUS. I AM 6'3" AND WEIGH 250 POUNDS. WHEN THE POWER STEERING FAILS IT IS ALL I CAN DO TO KEEP THE VEHICLE UNDER CONTROL.

Mileage: 5,800

1. PURCHASED THIS VEHICLE NEW FORM DEALERSHIP. 2. ON DATE I LISTED WHILE DRIVING A STRAIGHT RURAL ROAD (ABOUT 15 MINUTES OF DRIVING) THE "SERVICE" INDICATOR LIGHT CAME ON WITH MESSAGE STATING THAT POWER STEERING WAS NOT WORKING, ALONG WITH SEVERAL OTHER INDICATOR LIGHTS- TIRE PRESSURE/TRACTION CONTROL??? 3. MY CONCERN- IF YOU ARE GOING STRAIGHT CAR/TRUCK CAN BE STEERED WITH EFFORT. IT BECOMES ALMOST IMPOSSIBLE FOR ME (6'0" 180 LBS) TO STEER WHEN TURNING OR MANEUVERING. I HOPE THE DANGER IS APPARENT TO YOU FROM WHAT I HAVE STATED. WHEN I GOT TO MY DESTINATION (DROVE SLOW AND VERY CONTROLLED ON RURAL ROADS, 15 MINUTES) I DID SOME ERRANDS WITH THE PLAN TO GET THE TRUCK IN FOR SERVICE. WHEN I CAME OUT TO LEAVE, STARTED TRUCK- EVERYTHING WAS BACK TO NORMAL- LIKE NOTHING EVER HAPPENED. 4. TODAY, JUNE 26, OUT DOING ERRANDS- SAME SCENARIO OCCURRED- NO WARNING EXCEPT FOR "SERVICE" INDICATOR IN MIDDLE OF MY DRIVE- NO POWER STEERING. AGAIN- VERY DIFFICULT TO STEER AND MANEUVER. EVERYTHING IS FINE, BACK TO NORMAL, WHEN I STOPPED AND RE-STARTED THE TRUCK. 5. GMC SAID THEIR POWER STEERING IS NEW ON THE THIS VEHICLE- "ELECTRONIC" NO BELT, ETC. 6. ALMOST SEEMS LIKE A COMPUTER ISSUE, LIKE A RE-BOOT ON THE SYSTEM, WHEN THE ENGINE IS TURNED OFF AND THEN RE-STARTED. 7. IF THIS SITUATION WOULD OCCUR TO OTHERS- PEOPLE COULD DIE AS THE RESULT OF ACCIDENTS. PLEASE CHECK INTO THIS AND SEE IF THERE MAY BE A PROBLEM WITH THE ELECTRONIC STEERING/COMPUTER ON THE GMC CANYON CHEVROLET COLORADO. UPDATED 10/31/2017*CN

Mileage: 3,314

STEERING WHEEL RATTLES AND IS DISTRACTING TO DRIVER. TOOK TO DEALERSHIP AND MANUFACTURER IS AWARE OF THE PROBLEM WITH NO CURRENT SOLUTION AS OF 4/27/15. I HAVE TO DRIVE WITH MY HAND PRESSING DOWN ON THE STEERING WHEEL AIRBAG COVER/HORN TO PREVENT THE RATTLE. THE PROBLEM STARTED WITHIN A WEEK OF BUYING THE VEHICLE. (A 2015 GMC CANYON SLE LONG BED 4X2) DRIVING WITH A DISTRACTING NOISE IN THE VEHICLE CAN BE DANGEROUS AND PRESSING YOUR HAND OVER THE AIRBAG COVER IS ALSO DANGEROUS IF THE AIRBAG DEPLOYS. *TR

Mileage: 800