This Problem Across All Years
Upper radiator hose leaks where it connects to radiator. 40k miles and my truck has no coolant
Upper radiator hose leaks where it connects to radiator. 40k miles and my truck has no coolant
I've noticed an issue since I picked up my vehicle from its last service where the RPMs stay around 1,000 when I let off the gas and should be coasting. The vehicle will continue to accelerate at 11 to 13 mph, and I really have to mash the brake pedal to stop. There is an update notice that popped up starting yesterday, but it will not install. Looks like the update is for the issue I am having. The update was supposed to be installed already per the service bulletin. Update number is N242452130
I've noticed an issue since I picked up my vehicle from its last service where the RPMs stay around 1,000 when I let off the gas and should be coasting. The vehicle will continue to accelerate at 11 to 13 mph, and I really have to mash the brake pedal to stop. There is an update notice that popped up starting yesterday, but it will not install. Looks like the update is for the issue I am having. The update was supposed to be installed already per the service bulletin. Update number is N242452130
The contact owns a 2024 GMC Canyon. The contact stated that while driving at various speeds, the steering wheel was rattling abnormally. The check engine warning light was briefly illuminated. The vehicle was taken to a local dealer, where the vehicle was test-driven; however, the failure was not identified. The failure reoccurred, and the vehicle was taken back to the same local dealer, where it was diagnosed as needing a rear intermediate steering shaft, and a retest was performed. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the same local dealer, where the vehicle remained under investigation. The manufacturer was made aware of the failure. The failure mileage was approximately 4,491.
The contact owns a 2024 GMC Canyon. The contact stated that while driving at various speeds, the steering wheel was rattling abnormally. The check engine warning light was briefly illuminated. The vehicle was taken to a local dealer, where the vehicle was test-driven; however, the failure was not identified. The failure reoccurred, and the vehicle was taken back to the same local dealer, where it was diagnosed as needing a rear intermediate steering shaft, and a retest was performed. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the same local dealer, where the vehicle remained under investigation. The manufacturer was made aware of the failure. The failure mileage was approximately 4,491.
2024 GMC Canyon Elevation trim 4x4 with 31,000 miles on it always had maintenance every 5k interval. I noticed an upper radiator hose leak significant enough to require a decent amount of coolant and decided to take it in to GMC to get it repaired. Mind you this repair is almost $1,000 to get repaired with the hose itself only costing $148. It's disappointing to have such a new truck and have these kinds of problems and upon research there seems to be several others with the same problem relating to an O ring in the upper radiator hose. Considering the truck is routinely serviced more frequently than required I see this as an issue for someone to run out of coolant and possibly be stranded on the side of the road if gone unnoticed and needs to be properly addressed asap.
2024 GMC Canyon Elevation trim 4x4 with 31,000 miles on it always had maintenance every 5k interval. I noticed an upper radiator hose leak significant enough to require a decent amount of coolant and decided to take it in to GMC to get it repaired. Mind you this repair is almost $1,000 to get repaired with the hose itself only costing $148. It's disappointing to have such a new truck and have these kinds of problems and upon research there seems to be several others with the same problem relating to an O ring in the upper radiator hose. Considering the truck is routinely serviced more frequently than required I see this as an issue for someone to run out of coolant and possibly be stranded on the side of the road if gone unnoticed and needs to be properly addressed asap.
Propulsion of vehicle. Truck lost power as I was trying to pull into traffic at an intersection. Yes, it was confirmed by the dealer; truck was returned after 3 incidents. GM has been inspected the truck. Yes: check engine light immediately came on, and a comment then stated onscreen: "caution. Your vehicle has lost power and is operating at a reduced capacity". First occasion, truck was approx 6 months old. Second was 1 month later. Third and dangerous incident occurred June 11th 2025. Dealer keeps saying the truck is OK. Failure to propel keeps happening. Service supervisor tells me truck needs a new module, but GM won't approve it. Truck is still at the dealer, and issue has been escalated twice. Truck still at dealer.
Propulsion of vehicle. Truck lost power as I was trying to pull into traffic at an intersection. Yes, it was confirmed by the dealer; truck was returned after 3 incidents. GM has been inspected the truck. Yes: check engine light immediately came on, and a comment then stated onscreen: "caution. Your vehicle has lost power and is operating at a reduced capacity". First occasion, truck was approx 6 months old. Second was 1 month later. Third and dangerous incident occurred June 11th 2025. Dealer keeps saying the truck is OK. Failure to propel keeps happening. Service supervisor tells me truck needs a new module, but GM won't approve it. Truck is still at the dealer, and issue has been escalated twice. Truck still at dealer.
Vehicle whole system was non existent. No interior lighting, no door chime when opened, no response. Mechanic took a look and found alternator not good. It’s not charging the battery and advised me to tow it to warranty repair shop. Advised me if I were driving and vehicle died I would not have power or control of vehicle and cause serious injury or death. Lucky I was parked at home and attempted to start vehicle to leave home. No repairs done yet, vehicle is still at home waiting for an appointment.
Vehicle whole system was non existent. No interior lighting, no door chime when opened, no response. Mechanic took a look and found alternator not good. It’s not charging the battery and advised me to tow it to warranty repair shop. Advised me if I were driving and vehicle died I would not have power or control of vehicle and cause serious injury or death. Lucky I was parked at home and attempted to start vehicle to leave home. No repairs done yet, vehicle is still at home waiting for an appointment.
Where to begin... As I bought my first truck, literally within 10 days after buying the GMC Canyon 2024, the car is shaking uncontrollably on the highway... 35 MPH max speed, extremely dangerous situation, 8 AM on a busy Watterson Expressway in Louisville, KY. I was so scared I was going to crash and potentially get hurt or worse. They told me "they had never seen this happen to a Canyon before" which is obviously a lie. The car was serviced for 21 calendar days, and now my lights are spotty and I can't drive my car at night. I got this truck [XXX]. There was no communication on when it was to be ready. There are issues with a lot of minor things as well like the navigation systems. I have logged every call with the Dealership, Courtesy Buick GMC in Louisville as well as summarized every point of contact, and with very spotty responses and the manager, Frank, wont respond to my emails and was extremely uncooperative as I asked to trade it in as I was genuinely concerned about my safety and he told me absolutely not. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Where to begin... As I bought my first truck, literally within 10 days after buying the GMC Canyon 2024, the car is shaking uncontrollably on the highway... 35 MPH max speed, extremely dangerous situation, 8 AM on a busy Watterson Expressway in Louisville, KY. I was so scared I was going to crash and potentially get hurt or worse. They told me "they had never seen this happen to a Canyon before" which is obviously a lie. The car was serviced for 21 calendar days, and now my lights are spotty and I can't drive my car at night. I got this truck [XXX]. There was no communication on when it was to be ready. There are issues with a lot of minor things as well like the navigation systems. I have logged every call with the Dealership, Courtesy Buick GMC in Louisville as well as summarized every point of contact, and with very spotty responses and the manager, Frank, wont respond to my emails and was extremely uncooperative as I asked to trade it in as I was genuinely concerned about my safety and he told me absolutely not. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)