2003 GMC ENVOY Structure Problems

33 complaints about Structure

33
Complaints
1
Crashes
0
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Structure Complaints (33)

Sep 19, 2024

I bought a 2003 GMC Envoy 3/23/24. The main frame and sub-frame have extensive rot, and is unsafe to drive. It is available to inspect. They disguised frame damage and sold me an unsafe vehicle. I brought the car in to have the ac repaired in August 2024 and when they put it up on the lift that's when they saw the damage. This was Rogers Automotive in Westport MA. They told me at that time that it is unsafe to drive. It has not been inspected by any other parties at this time. We had no idea it was damaged, Rogers said it was sprayed to try to hide the damage.

Oct 8, 2021

Rear door will not open. Window works but door handles inside and outside will not unlock door to open.

May 11, 2020

MY WIFE WAS SITTING IN THE BACKSEAT AND THE BACK DOOR FLEW OPEN ON THE HIGHWAY. I HAVE ALSO NOTICED THE OTHER BACK DOOR IS NOT CLICKING SHUT AND THIS IS A VERY DANGEROUS SITUATION. *TR

Mileage: 189,000

Apr 13, 2019

DRIVER DOOR WILL LOCK AND UNLOCK ELECTRONICALLY BUT IF YOU TRY TO UNLOCK DOOR MANUALLY IT DOES NOT UNLOCK. IF CAR CRASHES PERSON COULD GET TRAPPED IF CAR IS ON FIRE COULD CAUSE A DEATH IF NO POWER TO ELECTRONIC LOCKS

Mileage: 129,125

Jan 2, 2019

WE HAVE BEEN TOLD BY TWO DIFFERENT REPAIR GARAGES THAT THE FRAME OF THE VEHICLE IS TOTALLY RUSTED AND DANGEROUS. WE HAVE 150,000 MILES ON THE VEHICLE.

Mileage: 150,000

Oct 13, 2018

2003 GMC ENVOY... THE REAR PASSENGER SIDE DOOR WILL NOT LATCH ... THE DOOR OPENED DOING ABOUT 30 MPH

Oct 13, 2018

2003 GMC ENVOY ... THE REAR DRIVER SIDE DOOR WILL NOT LATCH ... THE DOOR OPENED WHILE IN MOTION DOING ABOUT 30 MPH

May 6, 2018

AIR BAG LIGHT IS ON. CAN NOT OPEN REAR PASSENGER DOOR FROM INSIDE ALL 4 CIGERETT LIGHTS HAVE STOPPED WORKING. DRIVERS WINDOW STICKS GOING UP AND DOWN.

Feb 20, 2018

TL* THE CONTACT OWNS A 2003 GMC ENVOY. WHILE DRIVING APPROXIMATELY 25 MPH, THE FRONT END OF THE VEHICLE COLLAPSED. THE VEHICLE WAS TOWED TO A LOCAL DEALER (ROBERTSON'S GMC TRUCK, 2680 CRANBERRY HWY, WAREHAM, MA 02571) WHERE IT WAS DIAGNOSED THAT THE FRAME ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. THE VIN WAS NOT AVAILABLE. *TT *TR

Mileage: 90,000

May 6, 2017

IT STARTED WITH ENGINE MISFIRING CAUSING ENGINE TO JOLT WHICH DAMAGED #4 COIL PACK SEAL TO FAILED ALLOWING WATER INTRUSION. IN 2008, THE GMC MECHANIC REPLACED ALL SIX COILS SEALS BUT IN 2013-PRESENT P0440 ENGINE CODE IS A LEAK IN THE EVAPORATIVE EMISSION (EVAP). LOOSE FUEL TANK FILLER CAP IS THE MOST COMMON CAUSE THAT TRIGGERS THE P0440 CODE. I FAILED A FEW SMOG CHECK SPENDING HUNDREDS OF THOUSANDS OF DOLLARS YET MY PROBLEM STILL EXISTENCE. I'VE CONTACTED THE BUREAU OF AUTOMOTIVE REPAIR BECAUSE PURRFECT AUTO IN FULLERTON,CA LIED ABOUT FIXING MY CAR. THE BAR MADE PURRFECT AUTO REPLACE THE GAS TANK AND GAS CAP YET THE ENGINE LIGHT IS STILL ON DISPLAYING CODE P0440. ITS BEEN 14 YEARS AND I'M STILL DEALING WITH THIS PROBLEM.

Mileage: 160,102

Jul 8, 2016

TL* THE CONTACT OWNS A 2003 GMC ENVOY. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT HEARD A NOISE NEAR THE FRONT END OF THE VEHICLE. IT WAS OBSERVED THAT THE ENTIRE FRAME WAS RUSTED OUT UNDERNEATH THE VEHICLE. THE FAILURE WAS NOT DIAGNOSED OR REMEDIED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 179,603.

Mileage: 179,603

Jan 17, 2016

I TOOK VEHICLE TO GMC DEALER FOR AN UNRELATED GM SPECIAL SERVICE PROGRAM AND UPON REMOVAL OF THE FUEL TANK, THEY FOUND EXTENSIVE RUST-THROUGH ADJACENT TO WHERE THE TANK MOUNTS TO THE FRAME. THEY SAID THE "VEHICLE IS NOT SAFE TO BE DRIVEN" YET IT HAS ONLY 100,000 MILES AND ITS EXTERIOR APPEARS ALMOST LIKE-NEW. DEALER FEELS THE DESIGN OF THE TANK BEING MOUNTED AGAINST THE FRAME CAUSED ROAD SALT, ETC TO GET TRAPPED WHERE IT CANNOT BE CLEANED OUT BY UNDERCARRIAGE CAR WASHES. I RECENTLY CONTACTED GMC BUT MY COMPLAINT HAS NOT BEEN RESOLVED TO MY SATISFACTION. I SUSPECT THERE ARE THOUSANDS OF ENVOY/TRAILBLAZER (XL) MODELS STILL ON THE ROAD WITH THIS HIDDEN "CANCER".

Mileage: 100,000

Jan 7, 2016

TL* THE CONTACT OWNS A 2003 GMC ENVOY. WHILE THE VEHICLE WAS PARKED, THE LIFTGATE SEIZED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 163,324.

Mileage: 164,324

Oct 20, 2014

THE KEY FOB, USED TO UNLOCK THE CAR, WILL NOT UNLOCK THE DRIVER SIDE DOOR. I CAN HEAR A CLICKING NOISE LIKE THE LATCH IS TRYING TO DISENGAGE, BUT IT WILL NOT. THE REMEDY FOR THIS IS TO LEAVE THE WINDOW OPEN IN ORDER TO PRESS THE UNLOCK BUTTON INSIDE THE CAR OR TO WAIT AND CONTINUOUSLY PRESS THE UNLOCK BUTTON THE KEY FOB (THE LATCH INSIDE THE DOOR WILL EVENTUALLY UNLOCK THE CAR). *TR

Mileage: 120,000

Aug 27, 2014

TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR WAS UNABLE TO OPEN AND THE REAR PASSENGER DOOR FAILED TO FULLY CLOSE AND LOCK. THE VEHICLE WAS TAKEN TO A DEALER WHERE NO DIAGNOSTIC WAS RUN. NO REPAIRS WERE MADE TO THE VEHICLE AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.

Mileage: 110,000

Sep 9, 2013

AFTER SIX MONTHS HAVING PURCHASED THIS USED VEHICLE FROM A LOCAL DEALER, I NOTICED THAT THE DRIVER'S DOOR WAS NOT WORKING PROPERLY, NOR WERE THE POWER WINDOW DEVICES, CONTROLS, POWER LOCKS AND ALSO THE VISIBILITY OF DRIVER'S REAR WINDOW. I NOTICED THAT THE DOOR WOULD OVERHEAT AND SOMETIMES I CAN SMELL AN ODOR SIMILAR TO WHEN SOMETHING IS BURNING. I HAVE TAKEN THE VEHICLE TO A MECHANIC AND FINDING THE SOLUTION TO THE PROBLEM HAS BEEN DIFFICULT. ON JUNE 2013, I READ ON THE MSN WEBSITE THAT THE GMC ENVOYS FOR 2006 AND 2007 WERE BEING RECALLED (RECALL #13V248000) IN REGARDS TO DRIVER'S MASTER POWER WINDOW SWITCH. SINCE I AM HAVING THIS SAME PROBLEM, WITH MY 2003 ENVOY, I CALLED GMC AND EXPLAINED TO HER THAT I AM HAVING THAT SAME ISSUE WITH MY 2003 ENVOY. SHE INDICATED THAT GMC WOULD PAY FOR THE DIAGNOSTIC FEE LABOR EVEN THOUGH MY CAR'S MILEAGE WAS NOT UNDER WARRANTY AND THAT THE RECALL WAS ONLY FOR 2006 & 2007 ENVOYS. SHE CONNECTED ME TO [XXX] FOR AN APPT. WITH BALISE THE FOLLOWING DAY. SHE ASSIGNED A CASE NUMBER 71-1219059371. THE FOLLOWING DAY, AUGUST 28, 2013, I WENT TO MY APPOINTMENT AT 11 AM. AND LEFT MY CAR. ABOUT AN HOUR LATER, I GET A CALL FROM GMC INDICATING TO ME THAT SHE WAS SORRY, BUT THAT GMC COULD NOT COVER THE COST OF DIAGNOSTIC FEE LABOR. I SAID, "THAT IS NOT WHAT YOU TOLD ME YESTERDAY" AND SHE REPLIED, "I AM SORRY, I WAS NOT AUTHORIZED TO TELL YOU THAT". I SAID TO HER, "I WOULDN'T HAVE TAKEN TIME OFF FROM WORK, ASK FOR A RIDE, BE WITHOUT TRANSPORTATION IF YOU HAD TOLD ME THAT BEFORE". I ALSO SAID TO HER, "HOW CAN YOU TELL ME YOU ARE COVERING THE COST YESTERDAY AND TODAY CHANGE YOUR MIND". ALL SHE RESPONDED WAS, "I AM SORRY". I ASKED TO SPEAK TO HER SUPERVISOR BY THE NAME OF [XXX] AND THE SUPERVISOR JUST SAID THAT HER EMPLOYEE WAS NOT AUTHORIZED TO SAY TO ME THAT GMC WOULD COVER THE COST. I STILL HAVE THE SAME SAFETY ISSUE. *TR

Mileage: 143,084

Feb 18, 2013

UPON HAVING THE VEHICLE SERVICED FOR UNRELATED REASONS, WAS INFORMED BY THIRD PARTY MECHANIC THAT THERE IS EXTENSIVE CORROSION THROUGH THE VEHICLE FRAME THAT WOULD NOT PASS UNDER NYS VEHICLE INSPECTION STANDARDS. NO KNOWN ISSUES OR CAMPAIGNS ACTIVE PER GM REF#[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 150,000

Jun 14, 2010

TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED WHILE DRIVING AT UNKNOWN SPEEDS, THE DRIVER AND PASSENGER DOORS INDEPENDENTLY FLEW OPEN. THE CONTACT WAS HOLDING ONTO THE DOOR WHILE DRIVING UNTIL SHE WAS ABLE TO BRING THE VEHICLE TO A STOP. THE DEALER ADVISED HAVING A DIAGNOSTIC PERFORMED ON THE VEHICLE TO DETERMINE THE CAUSE OF FAILURE. IN ADDITION, WHEN FILLING THE FUEL TANK, THE GASOLINE WOULD SPEW BACK OUT OF THE FILLER TUNE AND ONTO THE CONTACT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 180,000.

Mileage: 60,000

Feb 23, 2009

6 YEARS AFTER NEW PURCHASE AND APPROXIMATELY 70,000 MILES, RUST BUBBLES STARTED APPEARING AROUND THE LOWER INSIDE EDGES OF ALL FIVE DOORS. NO ACTUAL RUST WAS VISIBLE UNTIL DEALER MANAGER PEALED A SMALL AREA OF BUBBLING PAINT OFF WITH A KNIFE AND EXPOSED THE RUST UNDERNEATH. GM WOULD NOT TAKE RESPONSIBILITY FOR THE PAINT DEFECT, HAD TO PAY OUT OF POCKET FOR DEALER TO SAND AND REPAINT. RUST PROTECTION WARRANTY WAS NOT HONORED BECAUSE NO RUST-THROUGH HAD OCCURRED YET. *TR

Mileage: 70,000

Jun 10, 2008

TL*THE CONTACT OWNS A 2003 GMC ENVOY. WHEN THE CONTACT OPENED THE REAR LIFTGATE, IT SLAMMED DOWN WITHOUT WARNING. THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL TO WARN THE CONTACT THAT SERVICE WAS NEEDED. HE SCHEDULED AN APPOINTMENT WITH THE DEALER TO HAVE THE VEHICLE DIAGNOSED. THE FAILURE AND CURRENT MILEAGES WERE 48,000. UPDATED 07/07/08. *LJ THE LIFTGATE STRUT WAS FOUND TO BE LEAKING. UPDATED

Mileage: 48,000

Mar 12, 2007

2003 GMC ENVOY WITH A LIST OF PROBLEMS **NAR**CC THE CONSUMER BEGAN TO HEAR A KNOCKING AND PINGING IN THE ENGINE ON COLD STARTS AND FELT A HESITATION WHEN THE AUTOMATIC TRANSMISSION SHIFTED INTO GEAR. AFTER MANY COMPLAINTS, IT WAS FINALLY DISCOVERED THE ENGINE KNOCK WAS DUE TO SHORTER PISTONS IN THE RE-DESIGNED ENGINE AND THE HESITATION IN THE TRANSMISSION SHIFTING REQUIRED REPROGRAMMING. THE CONSUMER WAS TOLD HE WOULD HAVE TO LIVE WITH THE ENGINE KNOCK, BECAUSE IT COULD BE MORE TROUBLE TAKING THE ENGINE APART. ON A SEPARATE OCCASION, THE ENGINE STALLED DUE TO THE BATTERY DYING. FROM APRIL 2004 TO OCTOBER 2004 THE BATTERY FAILED SEVERAL TIMES AND HAD TO BE RE-CHARGED. DURING THAT SAME TIME THE ENGINE LIGHT ILLUMINATED AND EACH TIME IT HAPPENED, THE DEALER WOULD HAVE TO REPROGRAM THE ENGINE COMPUTER. THE RADIO WAS NOT FUNCTIONING PROPERLY WHICH PRIMARILY CONSISTED OF STATIC. THE DRIVER INFORMATION CENTER CONTROL KNOBS AS WELL AS THE RADIO KNOBS WORE OUT. THE FRONT CENTER CONSOLE WAS LOOSE. IT WAS DISCOVERED THAT THE ENGINE LIGHT WAS COMING ON BECAUSE THE THIRD STOP LIGHT THAT'S ON THE TOP OF THE LIFTGATE MALFUNCTIONED. THERE WAS A SHORT CIRCUIT IN THE STOP LIGHT. THE COOLING FAN BROKE, THE BRAKES AND THE LEFT FRONT HEAD LAMP HAD TO BE REPLACED. THE REAR TAIL LIGHTS, DIRECTIONAL AND SIGNAL LIGHTS HAVE BEEN REPLACED SEVERAL TIMES. THE LUG NUT BROKE WHILE A REPLACEMENT TIRE WAS BEING MOUNTED ON THE VEHICLE. THE FRONT STABILIZER LINKAGE WAS REPLACED. THE GAS TANK HAD TO BE REPLACED ALONG WITH THE FUEL LINES AND A SEAL ON THE TANK DUE TO A LEAK. THE SEAT BELT WAS DESIGNED POORLY AND THE BELT CUTS INTO THE CONSUMERS NECK. THE DRIVERS SIDE DOOR DIDN'T CLOSE PROPERLY, THE WINDSHIELD WIPERS WERE REPLACED WITHIN THE FIRST 2 YEARS. *JB

Oct 28, 2005

ELECTRONIC PROBLEM WITH 4WD WAS SUPPOSEDLY CORRECTED IN 2004, TRANSFER CASE FOR 4WD WAS REPLACED IN APRIL 2005, AND 4WD FAILED AGAIN DURING FIRST DAY TRYING TO USE IT DURING ICY CONDITIONS AFTER IT WAS "REPAIRED" IN APRIL. HAD TO DRIVE ON DANGEROUS, SLICK ROADS WITHOUT 4WD FROM FAIRBANKS TO PALMER, AK. THIS IS A MAJOR SAFETY ISSUE IN ALASKA WHERE WINTER DRIVING CAN BE VERY HAZARDOUS WITHOUT 4WD. HAVE HAD IT INTO DEALER SEVERAL TIMES FOR LOUD SQUEAK UNDER VEHICLE WHEN MAKING TURNS OR GOING OVER BUMPS AT SLOW SPEEDS. NO CORRECTIVE ACTION BY DEALER. COULD NOT GET VEHICLE OUT OF "PARK". HAD TO HAVE IT TOWED TO DEALERSHIP. THEY DISCONNECTED SOMETHING AND TOLD ME TO BE CAREFUL BECAUSE WHATEVER THEY DID WOULD ALLOW THE VEHICLE TO BE PUT INTO "DRIVE" WITHOUT HAVING BRAKES ENGAGED! HAD TO DRIVE IT THIS WAY FOR SEVERAL WEEKS UNTIL THEY GOT REPLACEMENT PART. HAVE HAD OTHER PROBLEMS WITH CLIMATE CONTROL, WIND NOISE AROUND WINDOWS, AND MORE. NONE REPAIRED SATISFACTORILY. *NM

Mileage: 19,232

Aug 12, 2005

2003 ENVOY SLE HATCH DOOR LIFT SYSTEM FAILED.*MR AS A RESULT THE HATCH WAS EXTREMELY HEAVY AND HARD TO OPEN. *NM

Mileage: 32,000

Feb 16, 2005

SAFETY PROBLEM REGARDING CONTROL OF DRIVER'S REAR VIEW MIRROR ON 2003 GMC ENVOY. *BF THERE HAD BEEN A STRANGE COMBINATION OF ELECTRICAL EVENTS CENTERED AROUND THE ACCESSORIES IN THE LEFT FRONT OF THE VEHICLE AND THE LEFT DOOR MIRROR. OTHER PROBLEMS: THE SEAT WOULD MOVE ERRATICALLY WHEN STARTING AND SHUTTING DOWN, THE DRIVER'S SIDE DOOR DID NOT LOCK IN SYNC WITH THE OTHERS, THE LOCKS WOULD CLICK 4 TIMES AFTER DRIVING ONE MILE, AND THE CONTROL BUTTON LIGHTS ON THE DRIVERS ARM REST WAS COMING OFF. *SC *JB

Nov 3, 2004

THE CONSUMER TOOK THE VEHICLE IN FOR THE INSTRUMENT PANEL NOT WORKING. THE ODOMETER DID NOT SHOW A READING. THE SIDE MIRRORS MOVED ON THEIR OWN. *JB THE RADIO WAS INOPERATIVE, THERE WERE PROBLEM WITH ON STAR, THE A/C FREON WAS GOING INTO THE VEHICLES INTERIOR, FUEL LEAKED FROM THE TANK AND HAD RUN DOWN THE LEFT SIDE OF THE VEHICLE/DOOR, THE BELL LIGHT AND MESSAGE WARNED LOW FUEL WHEN THE TANK WAS AT IT'S CAPACITY, THE LIFTGATE WOULD NOT LATCH. *SC

Mileage: 2,000

Oct 28, 2004

CONSUMER COMPLAINED ABOUT TAIL LIGHTS MALFUNCTIONING. ALSO, WHILE DRIVING, CONSUMER COULD HEAR THE AIR COMING INSIDE THE VEHICLE. IN OTHER WORDS, THE VEHICLE WAS NOT AIR TIGHT. *AK

Sep 14, 2004

VARIOUS PROBLEMS WITH 2003 GMC ENVOY. *MR THE WAS A "PINGING," ON THE DRIVERS SIDE. THE POWER STEERING FLUID WAS LOW AND THE STEERING GEAR HAD AN INTERNAL FAILURE, THE DRIVERS DOOR MADE A RATTLING NOISE ALONG WITH HOOD RATTLING. *SC *JB

Feb 19, 2004 Crash

WHEN DRIVING OVER 55 MPH WIND CAUSED VEHICLE TO SHIFT FROM SIDE TO SIDE. ON TWO SEPARATE OCCASIONS THE WIND CAUSED THE VEHICLE TO BE PUSHED INTO A DITCH OFF OF THE ROAD. THERE HAD BEEN SLIGHT INJURIES SUSTAINED BOTH INSTANCES. *AK

Mileage: 39,500

Sep 5, 2003

RIGHT REAR DOOR OPENED WITHOUT WARNING AT THE GAS STATION WHILE PULLING OUT, CAUSING CONSUMER'S DAUGHTER TO FALL OUT OF THE TRUCK AND BREAKING HER RIGHT HAND. SHE WAS TRANSPORTED TO THE HOSPITAL THE DEALER WAS NOTIFIED. *AK

Jun 16, 2003

WIND NOISE COMING FROM AROUND THE DRIVERS DOOR,HAS BEEN INTO THE SERVICE SHOP ON 2 OCCASIONS AND THIS IS AS GOOD AS IT GETS ACCORDING TO THE DEALER,I AM NOT SATISFIED WITH THE RESULTS A NEW VEHICLE SHOULD NOT HAVE NOISE LIKE THIS PLEASE INVESTIGATE. GM SHOULD COME OUT WITH AN OVER SIZE SEAL OR BETTER ADJUSTMENTS ON THEIR DOORS. *NLM

Mileage: 40

Jun 9, 2003

ONE WEEK AGO I PURCHASED A 2003 ENVOY SLE 4WD, IT HAS 200 MILES ON IT CURRENTLY AND NOTICED UPON DELIVERY THAT A MOLDING AROUND THE DRIVERS SIDE DOOR IS CROOKED. AND 2 DAYS AGO I NOTICED A LARGE PUDDLE OF FRESH OIL UNDER MY VEHICLE, AND MY OIL LIGHT WENT ON THIS MORNING. I HAVEN'T EVEN HAD THIS VEHICLE FOR ONE WEEK AND I HAVE TO TAKE IT IN FOR REPAIRS. THIS DOES NOT MAKE ME FEEL OVERLY COMFORTABLE ABOUT MY PURCHASE. *AK

Mileage: 10

Mar 18, 2003

I OWN A 2003 GMC ENVOY XL AND WHEN I AM DRIVING ON THE HIGHWAY, I HEAR A LOT OF WIND NOISE, WHILE THE WINDOWS ARE CLOSED. PLEASE INVESTIGATE THIS PROBLEM. *JB

Mileage: 200

Feb 11, 2003

THERE WAS A WIND NOISE COMING FROM THE DRIVER SIDE WINDOW. DEALER HASN'T CORRECTED THE PROBLEM. *JB