2007 GMC ENVOY Electrical System Problems

The contact owns a 2007 GMC Envoy. The contact stated that the power switch used to adjust the front driver seat had failed to operate as needed. The contact stated that the power switch had been replaced a total of three times within a two-month time frame. Recently, the power switch had failed for a fourth time and as the contact went to replace the fuse, the fuse box was so hot that it burned the contact's right hand and left a blister. The contact did not seek any medical attention for the injury. Upon investigation, the contact discovered NHTSA Campaign Number: 12V406000 (Electrical System, Visibility) which was linked to the failure. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.

THE DAYTIME RUNNING LIGHTS (DRL) AND THE LOW BEAM HEADLIGHTS DO NOT LIGHT EVEN WHEN THE DASHBOARD LIGHT SWITCH IS PLACED IN THE 'HEADLIGHT' ON POSITION. TROUBLESHOOTING REVEALED THAT THIS FAILURE WAS CAUSED BY THE BODY CONTROL MODULE (BCM) LOCATED BENEATH THE REAR SEAT. A DIGITAL LOGIC SIGNAL FROM THIS MODULE, BASED ON SENSOR INPUTS FROM THE AMBIENT LIGHT SENSOR, PARKING BRAKE AND WINDSHIELD WIPERS, IS PROVIDED TO THE UNDER-HOOD ELECTRONIC RELAY THAT ACTIVATES THE HEADLIGHTS. THERE ARE THREE POSSIBLE SIGNAL OUTPUTS FROM THE BCM...A LOGIC LOW (LIGHTS OFF), A LOGIC HIGH (LOW BEAMS FULL ON) OR A PULSE WIDTH MODULATED SIGNAL TO CREATE THE DIMMER DRL LOW BEAM INTENSITY. IF THE BCM FAILS, THE LOW BEAM HEADLIGHTS WILL NOT TURN ON. THERE IS NO AFFIRMATIVE INPUT TO THE ELECTRONIC RELAY FROM THE LIGHT SWITCH, NOT ROUTED THROUGH THE BCM, TO ACTIVATE THE LOW BEAM HEADLAMPS. THIS IS A MAJOR SAFETY ISSUE. WHEN THE BCM FAILS AT NIGHT, THE DRIVER HAS NO LOW BEAM HEADLAMPS. THE ONLY LIGHTS AVAILABLE ARE THE FOG LAMPS OR THE HIGH BEAM LAMPS, BUT ONLY AFTER SETTING THE DASHBOARD LIGHT SWITCH TO THE HEADLAMP POSITION. HEADLAMPS ARE A NECESSITY, NOT A OPTIONAL FEATURE. THEIR OPERATION SHOULD NOT RELY ON AN ELECTRONIC SUB-SYSTEM WHOSE FAILURE MODE PREVENTS THE LOW BEAM HEADLIGHTS FROM WORKING. THIS SYSTEM WAS DESIGNED THE 'EASY' WAY WITHOUT REGARDS TO VEHICLE SAFETY...NAMELY THAT WHEN THE DASHBOARD LIGHT SWITCH IS IN THE ON POSITION, THE HEADLIGHTS ARE ENABLED BY A SIGNAL DIRECTLY FROM THAT SWITCH. WITHOUT AN AFFIRMATIVE ENABLING SIGNAL FROM THE MANUAL DASHBOARD LIGHT SWITCH, THE SYSTEM AND VEHICLE OPERATOR IS AT THE MERCY OF THE BCM, WHICH COULD FAIL AT NIGHT OR ON THE WEEKEND (WHEN A REPAIR SHOP IS UNAVAILABLE) RENDERING THE VEHICLE DANGEROUS OR UN-DRIVEABLE.

Mileage: 160,000

THE CHECK STABILITRAK LIGHT KEEPS COMING ON CAUSING THE CHECK ENGINE LIGHT TO COME ON CAUSING ENVOY TO LOOSE POWER. WHILE DRIVING. SECOND ISSUE IS THE DRIVERS DOOR STARTED ACTING UP DIDN'T WANT TO GO UP AND NOW WILL NOT DO ANYTHING CAUSING THE ENTIRE SYSTEM TO NOT LOCK AND WORK THE MIRRORS OR ANYTHING ELECTRICAL FROM THE DOOR PANEL.

Mileage: 152,000

I ROLLED MY DRIVER'S WINDOW DOWN THIS MORNING AND TRIED TO ROLL IT BACK UP AND IT ACTED LIKE IT DIDN'T WANT TO GO BACK UP. IT STARTED TO GO UP AND THEN IT STOPPED AFTER A FEW SECONDS AND I TRIED HITTING THE BUTTON AGAIN AND NOTHING HAPPENED. THEN I HIT THE BUTTON AGAIN AND IT STARTED TO GO UP BUT VERY SLOWLY THEN IT STOPPED AGAIN. I DID THIS FOR A BIT UNTIL THE WINDOW WENT ALL THE WAY UP. THIS HAS HAPPENED A COUPLE OTHER TIMES ALSO. TODAY WAS THE 1ST TIME THAT IT REALLY DID NOT WANT TO GO BACK UP. THE VEHICLE WAS STOPPED IN A PARKING LOT AT THAT TIME.

Mileage: 175,000

DRIVER'S DOOR MASTER POWER WINDOW SWITCH MODULE WAS WORKING INTERMITTENTLY AND NOW IS INOPERABLE CAUSING ME TO BECOME LOCKED OUT OF MY VEHICLE. THERE WAS A SIMILAR RECALL TO THE SAME YEAR ENVOYS IN 2014, BUT WHEN I CHECKED THE VIN MINE WAS NOT INCLUDED IN THE RECALL, BUT AM HAVING THE SAME ISSUE

Mileage: 98,000

HEADLAMPS TURN OFF WIN DRIVING IT HAS DONE THIS IN THE CITY AND ON THE HIGHWAY I HAVE TO PULL OVER AND TURN THE KEY OFF AND WIN I RESTART IT ITS FINE. THIS OCCURRED SUDDENLY AND INTERMITTENTLY STILL NOT DETERMINED WHY. I DID FIND A RECALL ON THESE VEHICLES BUT MY VIN IS NOT LISTED THIS IS NOT SAFE AND GM SHOULD PAY FORE IT NOT ME THANK YOU. 2007 GMC ENVOY

Mileage: 12,000

LOW BEAM HEADLIGHTS FAIL INTERMITTENTLY WHILE VEHICLE IS IN OPERATION. VIN NOT ELIGIBLE FOR RECALL UNDER CURRENT HEADLIGHT PROBE GAUGES HAVE FAILED STARTING WITH FUEL GAUGE.

Mileage: 152,000

TL* THE CONTACT OWNS A 2007 GMC ENVOY. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, THE CONTACT OBSERVED CLOUDS OF SMOKE IN THE VEHICLE. THE CONTACT NOTICED THAT THE SWITCH ON THE DRIVER'S SIDE DOOR HAD MELTED. THE FIRE DEPARTMENT WAS NOT CALLED. THERE WERE NO VISIBLE FLAMES. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V599000 (VISIBILITY). THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.

Mileage: 115,000

TL* THE CONTACT OWNS A 2007 GMC ENVOY. WHILE DRIVING 40 MPH, THE HEADLIGHTS FAILED TO WORK. AFTER A FEW MINUTES, THE HEADLIGHTS AUTOMATICALLY TURNED ON AND WORKED NORMALLY. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (WILLISTON MOTORS, 1801 2ND AVE W, WILLISTON, ND 58801) WHERE IT WAS DIAGNOSED THAT THE FUSE BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 888-988-7267 AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER PROVIDED CASE NUMBER: 8-3395918942. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.

Mileage: 137,000

HEADLIGHTS CONTINUE TO GO OUT WHILE DRIVING CITY STREETS AND HIGHWAY. WINDOWS HESITATE TO GO UP AND MAKE A GRINDING NOISE. AT TIMES SMELLS LIKE SMOKE AND THEN DISSIPATES.

Mileage: 102,000

TL* THE CONTACT OWNS A 2007 GMC ENVOY. THE CONTACT STATED THAT THE LOW BEAMS FAILED TO ILLUMINATE. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 13V248000 (ELECTRICAL SYSTEM AND VISIBILITY), 12V406000 (ELECTRICAL SYSTEM AND VISIBILITY) AND 15V519000 (EXTERIOR LIGHTING). THE DEALER ALSO REPLACED THE WINDOW REGULATOR DUE TO THE WINDOWS FAILING TO GO UP AND DOWN RANDOMLY. THE VEHICLE WAS TO BE TAKEN BACK TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 GMC ENVOY. THE CONTACT STATED THAT THE HEADLIGHTS RANDOMLY SHORTED OUT MORE THAN TWICE. THE CONTACT REPLACED THE #46 FUSE FOR THE RELAY DUE TO THE FAILURE BUT WAS UNCERTAIN IF THE LOW BEAMS WOULD FAIL AGAIN. THE MANUFACTURER EXCLUDED THE VEHICLE FROM A RECALL. THE RECALL DETAILS WERE UNKNOWN. THE FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

BOTH HEADLIGHTS ABRUPTLY STOPPED WORKING. LOW-BEAM HEADLAMPS AND DAYTIME RUNNING LIGHTS DID NOT FUNCTION. WHILE RESEARCHING POSSIBLE CAUSES AND SOLUTIONS, I DISCOVERED A GM SAFETY RECALL (NO. 14291) WHICH PRECISELY DESCRIBED THE PROBLEM. UPON PRESENTING THE VEHICLE FOR REPAIRS, THE SERVICING DEALER INDICATED THE RECALL DID NOT COVER MY VEHICLE. GIVEN NO OTHER VIABLE OPTIONS, I APPROVED THE REPAIR, THE COST OF WHICH WAS $278. I CONTEND THAT MY VEHICLE SHOULD HAVE BEEN COVERED UNDER SAID RECALL AND AM ASKING NHTSA TO REVIEW THIS MATTER.

Mileage: 98,700

TL* THE CONTACT OWNS A 2007 GMC ENVOY. WHILE DRIVING APPROXIMATELY 65 MPH, THERE WAS A SUDDEN LOSS OF POWER AND A WARNING INDICATOR ILLUMINATED FOR LIMP MODE. THE VEHICLE DRASTICALLY REDUCED SPEED TO LESS THAN 35 MPH. THE CONTACT HAD TO SLOWLY DRIVE IN THE EMERGENCY LANE. THE VEHICLE WAS TURNED OFF AND BACK ON, BUT THE LIMP MODE FAILURE CONTINUED. THE CONTACT WAS UNABLE TO DRIVE OVER 35 MPH. THE VEHICLE WAS TAKEN TO A DEALER WHO KEPT THE VEHICLE FOR LONGER THAN TWO WEEKS. THE DEALER CLEARED MULTIPLE CODES, BUT WAS UNABLE TO PROVIDE A SOLUTION. IN ADDITION, MONTHS LATER, THE ENGINE LOCKED AND FAILED TO FUNCTION. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

WHEN VEHICLE IS STATIONARY, OR IN MOTION, THE FUEL GAUGE GIVES INACCURATE GAS READING. FUEL GAUGE MODULATES FROM EMPTY TO FULL CONTINUOUSLY. EMPTY LIGHT COMES ON WHEN GAS IS IN CAR WHEN DRIVING. CHECK ENGINE LIGHT COMES ON WHEN EMPTY LIGHT COMES ON. IT IS IMPOSSIBLE TO DRIVE THIS CAR WITH A PEACE OF MIND GIVEN THIS PROBLEM. PLEASE NOTE THAT THIS EXACT PROBLEM WITH 2007 ENVOY IS ALL OVER THE INTERNET. *TR

I ATTACHED A LETTER BELOW.

Mileage: 130,000

TL* THE CONTACT OWNS A 2007 GMC ENVOY. THE CONTACT STATED THAT THE LOW BEAM LIGHTS FAILED TO ILLUMINATE RANDOMLY. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REPAIR SOLUTION. THE VEHICLE WAS TAKEN TO A MECHANIC WHO WAS UNABLE TO REPLICATE THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

WINDOW POWER MODULE CAUGHT FIRE, SHUT DOWN ENGINE, STRANDING US. RECALL REPLACED THE MODULE BUT GMC WILL NOT ADDRESS THE FACT THAT THE HIGH CURRENT DRAW NEVER BLEW A FUSE FIRST TO PREVENT THE FIRE AND NOT SHUT DOWN THE ENGINE. CAR STARTED UP AND WE STARTED DRIVING WHEN SMOKE CAME OUT OF DOOR AND ENGINE STOPPED. CALLS AND E-MAILS TO GMC HAVE NOT BEEN ANSWERED OTHER THAN THE BASIC RECALL TO REPLACE THE MODULE THEN LATER ADDED SEALER ON 2ND RECALL. NO ELECTRICAL FIXES. ELECTRICAL ISSUE KILLED MY REMOTE ENGINE STARTER BUT THEY REFUSE TO REPROGRAM OR REPLACE AS IT WAS AN AFTER MARKET REMOTE STARTER THAT CAME WITH THE CAR..THEIR ELECTRICAL PROBLEM KILLED IT, THEN THEY SHOULD BE RESPONSIBLE AND REPLACE IT.

Mileage: 38,659

ON SATURDAY 4/2/16 OUR AREA EASTPOINTE (DETROIT) MI A SNOW STORM WAS IN THE AREA. AS I ENTERED MY VEHICLE SNOW FELL ON THE DRIVERS SIDE WINDOW DOOR MODULE. I BUSHED OFF THE SNOW AND PROCEED TO DRIVE MY VEHICLE. AFTER ABOUT 5 MINUTES WHILE ON I-94 AT 70 MPH ALL FOUR POWER WINDOWS STARTED TO GO UP AND DOWN. AFTER TWO OR THREE TIMES OF THIS ACTION ALL FOUR WINDOWS STAYED IN THE DOWN POSITION. AT THAT TIME I NOTICED SPARKS AND SMOKE COMING FROM THE SWITCH POSITIONS ON THE MODULE. I PULLED OVER TO SIDE OF THE EXPRESSWAY AND SINCE THIS MODULE IS JUST A SNAP IN, I REMOVED IT AND DISCONNECTED THE CABLES. SINCE THE PASSENGER SIDE WINDOW WAS CONVENIENTLY DOWN AND MODULE WAS STILL SMOKING AND EMITTING SPARKS I TOSSED IT OUT THE WINDOW INTO THE SNOW. AFTER ABOUT FIVE MINUTES I RETRIEVED THE MODULE AND DROVE THE SECONDARY ROADS BACK HOME. PART NUMBER ON THE MODULE LABEL IS 25811557. I DID RECEIVE A RECALL ON THIS VEHICLE (12180) AND IT WAS TAKEN TO THE DEALER FOR REPAIR ON 04/11/13. THE WORK ORDER INDICATES THE RECALL WAS COMPLETED, BUT NO INDICATION OF WHAT WAS REPAIRED OR REPLACED. AFTER CONTACTING GM CUSTOMER SERVICE AND EXPLAINING WHAT HAPPEN (CASE NUMBER 8-1915535761). I RECEIVED A CALL FROM THE DEALER (ED RINKE). THE GENTLEMAN EXPLAINED THAT THE DRIVERS DOOR MODULE ON MY VEHICLE WAS ALREADY REPAIRED AND THAT RECALL 12180 DID NOT APPLY TO MY VEHICLE. SINCE THERE ARE A TOTAL OF FIVE RECALLS FOR THIS MODULE ON THE 2007 ENVOY'S I WOULD HOPE THAT THIS MODULE WOULD BE COVERED.

Mileage: 83,000

MY EXTERIOR HEAD LIGHTS DO NOT WORK CORRECTLY. AT DUSK, THEY DO NOT COME ON. WENT ONLINE, NHSTA SHOWS A RECALL # 14291. WENT TO MY LOCAL DEALER, WHO RAN A REPORT STATING MY VEHICLE NOT ON RECALL! I HAVE THE EXACT PROBLEM THAT YOUR COMPANY DESCRIBED. OF COURSE, THE DEALER OFFERED TO DIAGNOSE THE CONCERN FOR $120.00

Mileage: 105,000

I WAS DRIVING AND STARTED SMELLING LIKE SOMETHING WAS BURNING IN THE CAR SO I ATTEMPTED TO LET THE WINDOW DOWN AND COULD NOT. NO WINDOWS WILL GO DOWN AND I PULLED OVER TO CHECK UNDERNEATH HOOD TO SEE IF ANYTHING WAS BURNING AND DIDNT SEE ANYTHING. I WAS AFRAID TO DRIVE THE TRUCK ANY FURTHER SO I TRIED TO LOCK THE DOORS AND WAS UNABLE TO LOCK ANY OF THE DOORS. THE ENTIRE WINDOW PANAL IS NON FUNCTIONING. I CALLED THE REPAIR SHOP TO FIND OUT THAT THERE WAS A RECALL ON THIS PART BUT I WAS NEVER MADE AWARE OF AND WHEN I GO ONLINE TO CHECK IT SAYS RECALL LIST CLOSED WHICH I NEVER HEARD OF. I WANT THIS PROBLEM FIXED AND GMC NEEDS TO FIX THIS PROBLEM I AM AFRAID TO DRIVE BECAUSE OF RISK OF FIRE.

Mileage: 103,000

FAULTY IGNITION SWITCH CAUSED VEHICLE ENGINE TO STALL MAKING ALL OPERATION TO FAIL CAR LOSS OF CONTROL VERY DANGEROUS WHILE STALLING ON HIGHWAYS FAULTY CODE GIVEN IS P1682 SHORT CIRCUIT IN IGNITION THROTTLE AND GAS PEDAL ALSO PROBABLE CAUSE OF FAULTY ECM,PCM ALSO WINDOW MODULE CAUGHT ON FIRE WHILE AT A DRIVE THRU ON A RAINING DAY GMC DID NOT HONOR A RECALL FOR FAULTY WINDOW MODULE NOR THE FAULTY IGNITION I HAVE REPAIRED THE IGNITION AND THROTTLE BODY BUT PROBLEM STILL OCCURS AND THE CAR IS DEEMED UNSAFE FOR MY FAMILY

Mileage: 109,000

MY DRIVER SIDE POWER WINDOW / DOOR REGULATOR ASSEMBLY CABLE FRAYED AND THE WINDOW WOULD NOT MOVE UP OR DOWN UNTIL REPAIRED. THIS HAPPENED TO THE DRIVER SIDE DOOR WINDOW IN AUGUST 2014. NOW IN MARCH 2015, BEING 7 MONTHS LATER THE SAME ISSUE HAS HAPPENED TO THE FRONT PASSENGER SIDE DOOR WINDOW / DOOR REGULATOR ASSEMBLY. I USE THIS VEHICLE FOR LESS THAN 5000 MILES A YEAR, I FEEL THIS ISSUE NEEDS TO BE LOOKED IN TO FOR THE DEFECT OF FAULTY CABLING / POOR QUALITY. THIS WILL BE THE SECOND TIME THAT I WILL PAY OUT OF POCKET FOR THE SAME ISSUE WITHIN A YEAR. *TR

Mileage: 54,129

TL* THE CONTACT OWNS A 2007 GMC ENVOY. THE CONTACT STATED THAT ALL THE WINDOWS OPENED AND CLOSED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V404000 (VISIBILITY); HOWEVER, THE FAILURE RECURRED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING AND, DURING INCLEMENT WEATHER, THE HAZARD LIGHTS FAILED TO TURN OFF. THE VEHICLE WAS TAKEN BACK TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER FUSE BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,750. UPDATED 4/27/15*CN UPDATED 9/18/2017*CN

Mileage: 88,750

THERE HAVE BEEN 3 RECALLS ON THIS VEHICLE. THE MODULE WAS "FIXED" BUT WAS NOT REPLACED DURING THE FIRST RECALL. I HAVE NOT RECEIVED ANY FURTHER RECALLS FROM GM FOR THIS PROBLEM. EACH TIME I CHECK THE VIN ON THE COMPUTER OR WITH THE DEALER, IT COMES UP "NO FURTHER RECALLS ON THIS VEHICLE". THE "FIX" ONLY LASTED ABOUT 11 MONTHS!! (AND THAT WAS LESS THAN 9000 MILES, SINCE I DO NOT DRIVE MUCH). *JS

Mileage: 55,591

HEADLIGHTS FAILED CAUSING LIGHTS TO GO OUT WHILE DRIVING. ONLY THE BRIGHT LIGHTS WILL WORK. SOME KIND OF ELECTRICAL MALFUNCTION. FROM MY RESEARCH, THERE HAVE BEEN MANY OTHERS. *TR

Mileage: 130,000

SMOKE FROM DRIVER DOOR CONTROL. VEHICLE PARKED. WINDOWS, DOOR LOCKS NOW INOPERATIVE. *TR

Mileage: 97,000

TL* THE CONTACT OWNS A 2007 GMC ENVOY. WHEN STARTING THE VEHICLE, ALL THE LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL AND THE HEAT AND AIR CONDITIONER FAILED. THE CONTACT MENTIONED THAT THE KEY BECAME STUCK IN THE IGNITION. THE DEALER STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

ON 7/5/2014, OUR HOUSE WAS DESTROYED BY FIRE. INVESTIGATOR DETERMINED THE FIRE STARTED IN THE GARAGE WHERE OUR 2007 GMC ENVOY WAS PARKED (10:00PM). ON 8/8, WE WERE WATCHING MORNING NEWS OVER COFFEE, AND IT WAS ANNOUNCED THAT GM WAS RECALLING 2006 AND 2007 CHEVY TRAILBLAZERS AND GOMC ENVOYS, AND OWNERS WHERE ADVISED NOT TO PARK THEIR VEHICLES NEAR ANY STRUCTURE AS THE VEHICLE MAY CATCH FIRE. WE NOTIFIED OUR INSURANCE COMPANY OF THE RECALL, PROVIDED THEM WITH THE RECALL ITSELF, WHICH ARRIVED AT OUR HOME ON 9/6. OUR COMPLAINT IS THAT GENERAL MOTORS TOOK FAR TOO LONG TO ANNOUNCE THIS RECALL, AND IN SO DOING COST US OUR HOME, OUR GARAGE, OUR CAR, MY WOODWORKING SHOP AND ALL THE TOOLS CONTAINED THEREIN, AND OUR STORAGE SHED, OR IN OTHER WORDS, EVERYTHING WE OWNED. *TR

Mileage: 100,687

FEBRUARY OF 2014, GAS GAUGE STARTED TO GO HAYWIRE. AFTER APPROXIMATELY 100 MILES, NEEDLE OF GAS GAUGE GOES TO EMPTY AND LOW GAS INDICATOR LIGHT COMES ON. NOVEMBER OF 2013, PASSENGER AIR BAG INDICATOR LIGHT STAYS ON. DOES NOT MATTER IF SEAT IS EMPTY OR OCCUPIED. JULY 2011, RIGHT/FRONT WINDOW REGULATOR CABLE BROKE-REPLACEMENT COST ME $340.00. AT THIS TIME SHOP FOUND THAT FRONT DIFFERENTIAL CASE LEAKING. THIS WAS REPLACED AT NO CHARGE. HAVE NOT OWNED A GM PRODUCT IN OVER 15 YEARS, NOW I KNOW WHY. COME ON GM STAND BEHIND YOUR PRODUCTS, NO MATTER WHAT YEAR THEY WERE MANUFACTURED. YOU CLAIM THAT YOUR VEHICLES ARE ON THE ROAD FOR YEARS AND YEARS, REALLY...KIND OF HARD TO DRIVE AND TRUST A VEHICLE THAT DOES NOT FUNCTION PROPERLY. *TR

Mileage: 60,000

THE CHECK TIRE PRESSURE LIGHT IS ALWAYS ON. IT DOESN'T MATTER IF WE HAVE PUT AIR IN USING A GAUGE OR IF A MECHANIC HAS DONE IT. WHEN THE VEHICLE IS FIRST TURNED ON EVERY SINGLE TIME THE INDICATOR LIGHT IS LIT AND THE MESSAGE READS ON THE INFORMATION SCREEN. THIS IS VERY AGGRAVATING AND I AM AFRAID THAT IF THE TIRE PRESSURE REALLY DOES NEED TO BE CHECKED WE WON'T DO IT BECAUSE THAT LIGHT IS ALWAYS ON. *TR

Mileage: 66,000

RECENTLY HAD THE DOOR LOCK WINDOWS SWITCH ISSUES REPAIRED AND NOW HAVE INTERMITTENT DOOR LOCK ISSUES CAN'T LOCK OR UNLOCK DOORS. *TR

Mileage: 66,000

TL * THE CONTACT OWNS A 2007 GMC ENVOY. WHILE DRIVING 50 MPH, THE VEHICLE SUDDENLY DECELERATED TO 20 MPH. THE AIR BAG AND CHECK ENGINE WARNING INDICATORS ILLUMINATED AND THE VEHICLE VEERED TO THE RIGHT. THE SPEED RETURNED TO NORMAL WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE OCCURRED ON TEN DIFFERENT OCCASIONS. THE MANUFACTURER WAS NOTIFIED. THE DEALER STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

MY HUSBAND AND I PURCHASED A 2007 GMC ENVOY SLT SINCE ABOUT A WEEK AFTER WE GOT IT THE REAR WIPER COMES ON BY ITSELF, THE ONLY WAY TO TURN IT OFF IS TO TURN IT ON ALL THE WAY AND TURN IT OFF. WHILE DRIVING ESPECIALLY AT NIGHT THE HEADLIGHTS JUST GO OFF WHICH IS VERY SCARY ESPECIALLY ON DARK ROADS. SERVICE STABILATRAK COMES ON WHILE DRIVING, TIRE PRESSURE MONITOR COMES ON WHEN THERE IS NOTHING WRONG WITH MY TIRES. *TR

Mileage: 99,000

I GOT INTO THE TRUCK TO LEAVE WORK SHIFTED INTO REVERSED HALF WAY THRU THE TURN THE WHEEL LOCKED UP AND TRUCK SHUT OFF. I PUT IN PARK AND RESTARTED NO PROBLEM THE NEXT DAY SAME THING AT A RED LIGHT WHEEL LOCK NEEDS TO BE RESTARTED. IT SOUNDS LIKE THE SAME ISSUES ON THE RECALL BUT MY TRUCK IS NOT ON THE LIST. *TR

INACCURATE FUEL GAUGE CAUSED THE 2007 GMC ENVOY TO UNEXPECTEDLY RUN OUT OF GASOLINE AND STALL AS THE VEHICLE WAS TURNING AT AN INTERSECTION. THE ENGINE SHUT OFF AND THE POWER STEERING FAILED TO OPERATE AS OTHER VEHICLES WERE APPROACHING THE INTERSECTION. I WAS NOT ABLE TO GET THE VEHICLE COMPLETELY OFF OF THE ROAD BEFORE IT STOPPED. THIS COULD HAVE CAUSED A SERIOUS CRASH. GM NEEDS TO BE HELD ACCOUNTABLE FOR CORRECTING THIS SERIOUS SAFETY RELATED DEFECT. WHY HAS THERE BEEN A RECALL COVERING CERTAIN VEHICLES UNDER NHTSA CAMPAIGN NUMBER 14V223000 BUT NOT IN THE CASE OF THIS 2007 GMC ENVOY WHEN THE END RESULT OF THE DEFECT CAN ALSO CAUSE THIS VEHICLE TO RUN OUT OF FUEL AND INCREASE THE RISK OF A CRASH? *TR

Mileage: 128,443

TO WHOM THIS MAY CONCERN, ON MARCH 20TH 2014 I WAS DRIVING ON A BUSY STREET WHEN MY 2007 GM ENVOY STOPPED RUNNING, MY GAS TANK WAS NEARLY FULL AND MY BATTERY NEARLY NEW WAS READING 14 VOLTS ON THE DASH GAUGE, I WAS ABLE TO RUN OFF THE STREET, NOTHING DAMAGED, NO WARNING LIGHTS SHOWED UP, IT RESTARTED BACK UP WITH NO PROBLEM, I WAS JUST GETTING ON A BUSY HIGHWAY I-70, THE REASON I AM NOTIFYING YOU IS IF THIS HAPPENED MINUTES LATER I WOULD OF GOTTEN RUN OVER BY A OTHER TRAFFIC, I DRIVE THIS BUSY STRETCH OF I-70 BETWEEN ST CHARLES, MISSOURI AND WENTZVILLE, MISSOURI, 40 MILES A DAY DURING RUSH HOUR. YES I WILL SPEND MORE TIME IN THE SLOW LANE FROM NOW ON. THANKS DUE TO RECENT SAFETY COMPLAINTS OF IGNITIONS WITH OTHER VEHICLES I WAS BETTER PREPARED OF WHAT TO DO IF THIS SORT OF THING HAPPENED BEING AN OWNER OF A GMC PRODUCT. *TR

Mileage: 92,400

TL* THE CONTACT OWNS A 2007 GMC ENVOY. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED THE CONTACT NOTICED THAT HIS DRIVER'S SIDE WINDOW WAS SHATTERED AND THE DOOR WAS MELTED. THE CONTACT CLIMBED THROUGH THE PASSENGER SIDE AND ALSO NOTICED THAT THE INSIDE OF THE DRIVERS DOOR WAS MELTED AND CHARRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION OR DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE VEHICLE WAS REMEDIED FOR RECALL NHTSA CAMPAIGN NUMBER: 13V248000 (ELECTRICAL SYSTEM , VISIBILITY) IN MAY 2013. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. RK

Mileage: 70,000

TL* THE CONTACT OWNS A 2007 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE TIRE PRESSURE AND AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE ENGINE WAS LEAKING OIL AND ALL FOUR TIRE PRESSURE SENSORS FAILED. THE FAILURE RECURRED NUMEROUS TIMES AND THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES FOR REPAIR. THERE WERE SEVERAL REPAIRS MADE TO THE VEHICLE INCLUDING THE REPLACEMENT OF THE TRANSMISSION SLIP YOKE HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECTS. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE.

POWER WINDOW & LOCK STOP WORKING INTERMITTENTLY. *TR

Mileage: 89,000

TL* THE CONTACT OWNS A 2007 GMC ENVOY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. ADDITIONALLY, THERE WAS A BURNING ODOR IN THE VEHICLE. THE CONTACT WAS ABLE TO JUMP START THE VEHICLE AND TAKE TO IT THE DEALER FOR DIAGNOSIS. THE MECHANIC STATED THAT THE DOOR MODULE WAS MELTED AND WOULD HAVE TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V406000 (ELECTRICAL SYSTEM , VISIBILITY) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 116,000. *TR

Mileage: 116,000

GOT A RECALL NOTICE OCTOBER, 2012, ABOUT A SAFETY DEFECT IN THE DRIVERS DOOR SWITCH MODULE. IN JANUARY 2013, ON THE WAY HOME FROM FLORIDA, IN A DRIVING RAIN STORM , THE WINDOWS QUIT WORKING. OF COURSE THE WINDOWS WERE DOWN. PARKED, SPENT THE NIGHT AFTER PUTTING PLASTIC ON ALL THE WINDOWS. RESUMED MY TRIP IN THE MORNING. ALL WAS FINE UNTIL I GOT INTO OHIO WHERE THE TEMP. WAS 14 DEGREES. CALLED RANDY WISE GMC DEALERSHIP AND MADE AN APPOINTMENT FOR JANUARY 8, 2013 TO HAVE THIS FIXED. TOOK MY RECALL PAPER WITH ME. THEY WOULD NOT HONOR THE RECALL BECAUSE IT WASN'T AN "ACTIVE RECALL". PAID THEM $477.92 TO FIX THE PROBLEM. CALLED GMC CUSTOMER ASSISTANCE CENTER WHERE I WAS PROMISED A REIMBURSEMENT FORM. NEVER CAME. CALLED THEM BACK ON 1/29/ 2013 WHEN I LEARNED NO SUCH PAPER WOULD BE MAILED TO ME UNTIL APRIL. FINALLY RECEIVED MY PAY BACK PAPERS ON 4/22/2013. IMMEDIATELY TOOK THE PAPERS TO RANDY WISE GMC, MILAN,MI AND WAS PROMISED MY MONEY WOULD BE FORTH COMING! TODAY'S DATE IS 5/9/2013 AND STILL NO MONEY. CALLED GMC CUSTOMER SERVICE AGAIN AND WAS TOLD THEY WOULD LOOK INTO THIS MATTER. IT HAS BEEN OVER FOUR MONTHS NOW! IS THIS THE NORM FOR RECALLS? CAN ANYONE THERE HELP ME? DON'T KNOW WHAT ELSE TO DO EXCEPT HIRE A LAWYER... *TR

Mileage: 83,000

TL* CONTACT OWNS A 2007 GMC ENVOY. THE CONTACT STATED THAT SMOKE EMITTED FROM THE DRIVER'S DOOR PANEL WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER. THE FAILURE WAS LOCATED AT THE DOOR MODULE. THE MANUFACTURER ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V406000 (ELECTRICAL SYSTEM ,VISIBILITY). THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE WAS 44,000.

Mileage: 42,000

I ROLLED MY WINDOW DOWN PART WAY AND IT WOULD NOT ROLL UP. THE WINDOW SWITCH ON THE DRIVER SIDE WHICH INCLUDES THE DOOR LOCK FOR THAT DOOR DID NOT WORK. MY KEY FOB WOULD NOT WORK ALSO. I HAVE BEEN HAVING OFF AND ON PROBLEMS WITH THE WINDOW NOT WORKING PROPERLY BUT IT NEVER DID THIS. I HAD TO DRIVE 10 MILE TO MY LOCAL AUTO MECHANIC AND IT ALL OF A SUDDEN WORKED. I TOOK MY VEHICLE BACK TO MY MECHANIC TODAY 2/11/13 AND HE SAID I HAVE A DEFECTIVE SWITCH AND THAT THERE IS A RECALL ON THIS VEHICLE FOR THIS PROBLEM. I CONTACTED LUNGHAMMER GMC AND THEY SAID MY VEHICLE IS NOT PART OF THE RECALL. I WOULD LIKE TO KNOW WHAT MY OPTIONS ARE BECAUSE THE DEALERSHIP SAID I HAVE TO PAY $105.00 FOR THEM TO LOOK AT IT AND MAYBE WE CAN GET GM TO DO SOMETHING. *TR

Mileage: 80,000

2007 GMC ENVOY. CONSUMER WRITES IN REGARDS TO SAFETY RECALL NOTICE UPDATE PROBLEMS. *SMD THE CONSUMER STATED SHE RECEIVED A RECALL NOTICE IN THE MAIL. HOWEVER, WHEN SHE CALLED GM, SHE WAS INFORMED THE NOTICE WAS FOR AN UPCOMING RECALL. AS OF DECEMBER 20, 2012, THERE WAS NO MORE INFORMATION ON THE MATTER. A MONTH LATER, THE CONSUMER CALLED GM AGAIN, AND SHE WAS THEN ASKED TO EXPLAIN THE PROBLEM. THE CONSUMER STATED SHE WAS HAVING PROBLEMS WITH THE DOOR LOCKS, SHE WAS ASSIGNED A CASE NUMBER. LATER IN THE EVENING, SHE RECEIVED A CALL FROM GM, WHO STATED THE PARTS SHOULD BE AVAILABLE IN MARCH.

I HAVE HAD MY ENVOY SLT NOW FOR 2 YEARS AND SINCE I'VE DRIVEN IT, THE CHECK TIRE PRESSURE IS ALWAYS ON FOR MY RIGHT REAR TIRE ALWAYS READS 0, MY MIRRORS HAVE A MIND OF THERE OWN, THE HEATED SEATS DON'T ALWAYS WORK AND NOW MY LEFT DIRECTIONAL DOESN'T WORK! GOT A LETTER STATING THERE WAS A RECALL ON THE DRIVERSIDE DOOR BUT NO PARTS AVAILABLE! UNHAPPY GMC ENVOY DRIVER NOT SURE ITS SUCH A SAFE SUV. *TR

Mileage: 53,000

I TRIED TO UNLOCK MY CAR DOORS WITH THE KEY FOB. ALL OTHER DOORS UNLOCKED EXCEPT DRIVER'S SIDE DOOR. I MANUALLY UNLOCKED IT AND NOTICED AN ODOR THAT SMELLED "HOT". I PROCEEDED TO TURN ON MY CAR AND TRY TO ROLL THE WINDOW DOWN WHICH SUDDENLY WOULD NOT WORK. THE ENTIRE PANEL ON THE DRIVERS SIDE DOOR WOULD NOT FUNCTION. I DROVE ABOUT .3 MILES AND MY DRIVERS SIDE WINDOW STARTED TO GO DOWN AND THEN IT STOPPED IT DID THIS AGAIN AND THEN THE ENTIRE WINDOW WENT DOWN AND I HEARD A TINY "POOF' AND SMOKE STARTED BARRELING OUT OF THE ENTIRE DOOR PANEL. I IMMEDIATELY THREW MY CAR INTO PARK, TURNED IT OFF, OPENED THE DOOR, JUMPED OUT AND TURNED ON THE HAZARD LIGHTS. CALLED THE FIRE DEPARTMENT AND BY THE TIME THEY ARRIVED THE SMOKE HAD GONE AWAY THEY TRIED TO START IT AND IT TURNED OVER VERY QUICKLY, TOO QUICKLY THAT THE FIREMAN MADE A COMMENT ABOUT IT. IT WOULD NOT START. THEN HE TRIED AGAIN AND IT WOULD DO NOTHING. HAD IT TOWED. *TR

Mileage: 70,000

FILLED GAS TANK AND FUEL GAUGE STILL READS EMPTY. *TR

Mileage: 61,900

LAST SATURDAY MY POWER WINDOW MASTER SWITCH MELTED IN THE MIDDLE OF THE NIGHT. I WOKE UP SUNDAY MORNING WITH A SMOKY SMELL IN MY CAR. I TOOK IT TO GMC TO DO A DIAGNOSTICS TEST ON IT AND THEY DETERMINED IT WAS IN FACT THE MASTER POWER WINDOW SWITCH. THEY TOLD ME THAT THE COMPONENT MELTED IN THE MIDDLE OF THE NIGHT. *TR

Mileage: 103,000

MY WINDOW SWITCH CONTROLS AND POWER DOOR LOCK CONTROLS CAUGHT FIRE. *TR

Mileage: 75,431

TL* THE CONTACT OWNS A 2007 GMC ENVOY. THE CONTACT STATED THAT WHILE REVERSING OUT OF HIS RESIDENTIAL GARAGE, THE DRIVER SIDE WINDOW MALFUNCTIONED. AS A RESULT, HE WAS UNABLE TO CLOSE THE WINDOW. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE DRIVER SIDE MASTER CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V406000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 113,008 AND THE CURRENT MILEAGE WAS 121,000. UPDATED 10/3/12 *CN

Mileage: 113,008

WHILE DRIVING A NEIGHBORHOOD STREET IN MAINE, I FIRST NOTICED MY FRONT, DRIVER'S SIDE POWER WINDOW GOING UP AND DOWN ON ITS OWN. THEN, WHITE SMOKE STARTED POURING FROM THE POWER WINDOW CONTROLS. I PULLED INTO A NEARBY DRIVEWAY TO PULL THE FUSE, BUT IT MUST HAVE BLOWN ON ITS OWN BECAUSE THE WINDOW CONTROLS STOPPED WORKING. I DROVE IT STRAIGHT TO THE DEALERSHIP WHERE THE POWER WINDOW MOTOR REPLACEMENT WAS MORE THAN $500. OUCH! I'M JUST GLAD THE ENTIRE CAR DIDN'T BURST INTO FLAMES. *TR

Mileage: 82,000

THE DRIVERS DOOR WINDOW SWITCH GOT WARM THEN STOPPED WORKING, ALL OTHER WINDOWS WORK WITH THERE SWITCHES. I AM A BODY TECH SO I PULL THE SWITCH OUT AND FOUND THE IT GOT SO HOT IT MELTED. TO MY SURPRISE IT DID NOT TRIP A BREAKER OR BLEW A FUSE. *TR

Mileage: 98,800

THE VEHICLE'S FUEL GAUGE WENT TO FULL WHILE DRIVING DOWN THE ROAD. IT STARTED MOVING ALL OVER THE PLACE AND NOW GOES TO EMPTY UPON FILL UP AT THE GAS STATION. THE MORE YOU DRIVE THE MORE FUEL IT READS. THE GAUGE FLOATS ALL OVER THE PLACE AND VEHICLE HAS NOW RAN OUT OF GAS TWICE WHILE DRIVING DOWN THE ROAD. GM WAS CONTACTED AND EXPLAINED IT IS A KNOWN ISSUE AND AT FIRST OFFERED NO HELP. UPON TALKING TO SEVERAL 'MANAGERS' THEY AGREED TO COVER 50% BECAUSE THEY KNOW THERE IS A PROBLEM. THE COST IS STILL OVER $250 FOR THE REPAIR. WHY DOES THE OWNER HAVE TO COVER THE COST OF A KNOWN PROBLEM PART? WHY IS GM NOT RESPONSIBLE FOR THIS? *TR

Mileage: 57,500

I HAD BEEN DRIVING FOR ABOUT TEN MINUTES WHEN THE SECURITY LIGHT ON MY INSTRUMENT PANEL CAME ON. THIS IS THE LIGHT INDICATING THE PASSLOCK SYSTEM HAD INITIATED. MY STEERING WHEEL LOCKED UP SO THAT I COULD NOT TURN IT AT ALL, AND THE CAR BEGAN DECELERATING QUICKLY ON ITS OWN. *TT

Mileage: 92,000

THE FUEL GAGE STAYS ON EMPTY WITH THE LOW FUEL INDICATOR LIGHT ILLUMINATED ONCE YOU FILL THE VEHICLE TO FULL AND THEN THE CHECK ENGINE LIGHT COMES ON, AFTER SEVERAL HOURS THE FUEL GAGE WILL MOVE TO THE FULL MARK AND THE CHECK ENGINE LIGHT MAY OR MAY NOT GO OUT. LEAVING YOU UNSURE WITH THE AMOUNT OF FUEL YOU HAVE IN VEHICLE. THIS OCCURS EVEN AFTER SHUTTING THE VEHICLE OFF AND ON.

TL* THE CONTACT OWNS A 2007 GMC ENVOY. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE WAS THE FOURTH OCCURRENCE. THE VEHICLE WAS TAKEN TO THE DEALER AFTER EACH FAILURE AND THE DEALER FIRST DIAGNOSED THAT THE COMPUTER SYSTEM WAS DEFECTIVE AND WOULD NEED TO BE REPLACED. THE SECOND TIME, THE DEALER REPLACED THE IGNITION COIL AND THE THIRD RECURRENCE OF THE FAILURE, THE ACCELERATOR PEDAL WAS REPLACED. EACH OF THE REMEDIES ADMINISTERED FAILED TO REPAIR THE PROBLEM. THE VEHICLE WAS TOWED BACK TO THE DEALER WHO WAS NOT ABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS CONTACTED WHO FILED A REPORT AND STATED THAT THEY WOULD CONTACT HIM AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 79,000 AND THE CURRENT MILEAGE WAS 82,000.

Mileage: 79,000

ELECTRICAL FIRE INSIDE LEFT FRONT DOOR, WINDOW SWITCH AND TRIM PANEL CAUGHT ON FIRE, ALL DOORS LOCKED UP. *TR UPDATED 09/08/11 *BF

Mileage: 37,138