2007 GMC ENVOY Exterior Lighting Problems

Headlights go out on there own and may come back on a few minutes later but right back out again. The vehicle had this as a recall but if it was repaired the repair is not working. The manufacturer is claiming the recall expired, obviously without them making contact to do the repair. Now they think it's good business practice to ignore their problem and put customers lives at risk.

The contact owns a 2007 GMC Envoy. The contact stated while driving approximately 60 MPH and also at other speeds, the low beam headlights became inoperable. The contact was able to activate the high beam headlights to continue driving. The contact stated that the failure with the low beam headlights was intermittent. The contact stated there was no warning light illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The contact purchased replacement bulbs for the vehicle however, the failure persisted. The contact researched and related the failure to NHTSA Campaign Number: 15V519000 (Exterior Lighting) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 153,000.

Mileage: 153,000

The contact owns a 2007 GMC Envoy. The contact stated while driving 70 MPH, the headlamps became inoperable. There were no warning lights illuminated. The contact stated she turned on the hi-beam and was able to continue to drive the vehicle. The vehicle was taken to the dealer; however, the dealer did not diagnose the vehicle. The dealer advised the contact to bring the vehicle in whenever the failure reoccurred. The contact stated that the failure had been reoccurring intermittently while driving. The contact contacted a second dealer Poage Chevrolet (851 W Pearce Blvd, Wentzville, MO 63385) who advised the contact that her vehicle could not be repaired under NHTSA Campaign Number: 15V519000 (Exterior Lighting) since the VIN was not included in the recall. The manufacturer was notified of the failure and confirmed that the VIN was not included. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 145,000.

Mileage: 145,000

THE DAYTIME RUNNING LIGHTS (DRL) AND THE LOW BEAM HEADLIGHTS DO NOT LIGHT EVEN WHEN THE DASHBOARD LIGHT SWITCH IS PLACED IN THE 'HEADLIGHT' ON POSITION. TROUBLESHOOTING REVEALED THAT THIS FAILURE WAS CAUSED BY THE BODY CONTROL MODULE (BCM) LOCATED BENEATH THE REAR SEAT. A DIGITAL LOGIC SIGNAL FROM THIS MODULE, BASED ON SENSOR INPUTS FROM THE AMBIENT LIGHT SENSOR, PARKING BRAKE AND WINDSHIELD WIPERS, IS PROVIDED TO THE UNDER-HOOD ELECTRONIC RELAY THAT ACTIVATES THE HEADLIGHTS. THERE ARE THREE POSSIBLE SIGNAL OUTPUTS FROM THE BCM...A LOGIC LOW (LIGHTS OFF), A LOGIC HIGH (LOW BEAMS FULL ON) OR A PULSE WIDTH MODULATED SIGNAL TO CREATE THE DIMMER DRL LOW BEAM INTENSITY. IF THE BCM FAILS, THE LOW BEAM HEADLIGHTS WILL NOT TURN ON. THERE IS NO AFFIRMATIVE INPUT TO THE ELECTRONIC RELAY FROM THE LIGHT SWITCH, NOT ROUTED THROUGH THE BCM, TO ACTIVATE THE LOW BEAM HEADLAMPS. THIS IS A MAJOR SAFETY ISSUE. WHEN THE BCM FAILS AT NIGHT, THE DRIVER HAS NO LOW BEAM HEADLAMPS. THE ONLY LIGHTS AVAILABLE ARE THE FOG LAMPS OR THE HIGH BEAM LAMPS, BUT ONLY AFTER SETTING THE DASHBOARD LIGHT SWITCH TO THE HEADLAMP POSITION. HEADLAMPS ARE A NECESSITY, NOT A OPTIONAL FEATURE. THEIR OPERATION SHOULD NOT RELY ON AN ELECTRONIC SUB-SYSTEM WHOSE FAILURE MODE PREVENTS THE LOW BEAM HEADLIGHTS FROM WORKING. THIS SYSTEM WAS DESIGNED THE 'EASY' WAY WITHOUT REGARDS TO VEHICLE SAFETY...NAMELY THAT WHEN THE DASHBOARD LIGHT SWITCH IS IN THE ON POSITION, THE HEADLIGHTS ARE ENABLED BY A SIGNAL DIRECTLY FROM THAT SWITCH. WITHOUT AN AFFIRMATIVE ENABLING SIGNAL FROM THE MANUAL DASHBOARD LIGHT SWITCH, THE SYSTEM AND VEHICLE OPERATOR IS AT THE MERCY OF THE BCM, WHICH COULD FAIL AT NIGHT OR ON THE WEEKEND (WHEN A REPAIR SHOP IS UNAVAILABLE) RENDERING THE VEHICLE DANGEROUS OR UN-DRIVEABLE.

Mileage: 160,000

NO LOW BEAMS OR RUNNING HEADLAMPS

Mileage: 41,000

WE HAVE A 2007 GMC ENVOY, INTERMITTENTLY OUR HEADLAMPS AND DAYTIME RUNNING LAMPS WOULD CUT OFF AND ON, SOMETIMES WHILE WE HAVE BEEN DRIVING IN THE CITY AND ON THE HIGHWAY AND SOMETIMES RIGHT WHEN WE PUT THE VEHICLE IN DRIVE BEFORE WE MOVE. ABOUT A WEEK AGO THEY CUT OFF AND HAVE NOT EVER CUT BACK ON. WE FOUND ON THE NHTSA WEBSITE THAT THERE HAD BEEN A RECALL FOR THE HEADLAMPS AND DAYTIME RUNNING LAMPS ON 2006 - 2007 GMC ENVOYS, THE RECALL IS FOR THE HEADLAMP MODULE. WE CONTACTED OUR LOCAL DEALER ABOUT GETTING THE RECALL REPAIRED BUT WERE TOLD OUR "VIN" WAS NOT INCLUDED IN THE RECALL. WE ALSO CONTACTED GM DIRECTLY AND SPENT OVER AN HOUR ON THE PHONE WITH THEIR CUSTOMER SUPPORT AS WELL AS A SUPERVISOR ONLY TO BE TOLD OVER AND OVER THERE WAS NOTHING THEY COULD DO TO HELP. WE TOOK OUR VEHICLE TO THE DEALER FOR REPAIR SINCE IT IS ILLEGAL TO DRIVE AT NIGHT WITHOUT HEADLIGHTS, AFTER THEY DIAGNOSED THE ISSUE WITH OUR 2007 GMC ENVOY THEY REPORTED THAT THE PROBLEM WITH OUR 2007 GMC ENVOY IS THE EXACT SAME ISSUE AS THE ONES THAT ARE COVERED IN THE RECALL, THE HEADLAMP MODULE IS BAD! WE ONCE AGAIN CALLED GM, GAVE THEM THE DIAGNOSES BUT ONCE AGAIN THEY SAID THERE IS NOTHING THEY CAN DO! NEEDLESS TO SAY WE ARE BEYOND FRUSTRATED.

Mileage: 167,000

HEADLIGHTS HAVE INTERMITTENTLY SHUT OFF WHILE VEHICLE IS TRAVELING

HEADLAMPS TURN OFF WIN DRIVING IT HAS DONE THIS IN THE CITY AND ON THE HIGHWAY I HAVE TO PULL OVER AND TURN THE KEY OFF AND WIN I RESTART IT ITS FINE. THIS OCCURRED SUDDENLY AND INTERMITTENTLY STILL NOT DETERMINED WHY. I DID FIND A RECALL ON THESE VEHICLES BUT MY VIN IS NOT LISTED THIS IS NOT SAFE AND GM SHOULD PAY FORE IT NOT ME THANK YOU. 2007 GMC ENVOY

Mileage: 12,000

WHEN DRIVING AT NIGHT WITH LIGHTS ON LOW BEAMS, THE HEADLIGHTS WILL GO OUT AND ONLY THE HIGH BEAMS WORK. THIS HAPPENS WHEN THE VEHICLE IS IN MOTION, ON BOTH RURAL AND CITY HIGHWAYS. THIS HAS BEEN GOING ON FOR 6 PLUS MONTHS. MOST RECENTLY, LAST NIGHT.

Mileage: 150,000

REGULAR HEADLIGHTS GO OFF AND NEED TO USE BRIGHTS TO DRIVE AT NIGHT

Mileage: 3

TAKARA RECALL, ON TOP OF THE COMPLAINTS AVAILABLE TO PICK FROM MY POWER STEERING SYSTEM HAS JUST NOW STARTED LEAKING CONSISTENTLY, I TAKE IT INTO THE SHOP AND THEY CANNOT FIND ANYTHING. THEY JUST WANT TO REPLACE THE ENTIRE SYSTEM. I HAVE TO REFILL EVERY 2 WEEKS AT LEAST.

TL* THE CONTACT OWNS A 2007 GMC ENVOY. WHEN THE VEHICLE WAS STARTED, THE DAYTIME RUNNING LAMPS WERE ACTIVATED AND THE GREEN INDICATOR WAS ILLUMINATED. AFTER APPROXIMATELY 90 SECONDS, THE DAYTIME RUNNING LAMPS DEACTIVATED AND THE GREEN INDICATOR WAS NO LONGER ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED TWO OTHER TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE HEADLIGHT MODULE FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 208,000.

Mileage: 208,000

TL* THE CONTACT OWNS A 2007 GMC ENVOY. THE CONTACT STATED THAT BOTH LOW BEAM HEADLIGHTS AND THE DAYTIME RUNNING LAMPS STOPPED ILLUMINATING INTERMITTENTLY AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN TSB: 4T1241. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT OF THE TSB, BUT THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE WARRANTY WAS EXPIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000.

Mileage: 109,000

WHEN DRIVING IN DARK ON SINGLE LANE UNLITE HIGHWAYLOW BEAM LIGHTS SUDDENLY TURNED OFF. I HAD TO DRIVE WITH HIGH BEAMS. AFTER 20 MINUTES WHEN CHECKED THE LOW BEAMS WORKED BUT WENT OUT AFTER A FEW MINUTES. NOW INTERMITTENTLY WORKING.

Mileage: 110,000

THREE TIMES WHEN I TURN THE CAR ON AND PUT IT IN GEAR, THE HEADLIGHTS WOULD COME ON, THEN AFTER ABOUT A WEEK OR TWO THEY GO OUT, SO I PURCHASE NEW HEAD LIGHTS THAT WASN'T THE PROBLEM.SO I PUT THE ORIGINAL ONES BACK ON TWO DAYS LATER THEY WORK, THREE TIMES IT HAPPEN NOW THEY ARE OUT AGAIN. THEY ALWAYS GO OUT AFTER BEING PARK FOR SOME LENGTH OF TIME.

TL* THE CONTACT OWNS A 2007 GMC ENVOY. WHILE DRIVING 40 MPH, THE HEADLIGHTS FAILED TO WORK. AFTER A FEW MINUTES, THE HEADLIGHTS AUTOMATICALLY TURNED ON AND WORKED NORMALLY. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (WILLISTON MOTORS, 1801 2ND AVE W, WILLISTON, ND 58801) WHERE IT WAS DIAGNOSED THAT THE FUSE BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 888-988-7267 AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER PROVIDED CASE NUMBER: 8-3395918942. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.

Mileage: 137,000

THE LIGHT RELAY SWITCH IS BAD. AT NIGHT THE LIGHTS GO OUT AND WILL ONLY WORK IF I TURN ON THE BRIGHT LIGHTS AFTER A WHILE THEY COME BACK ON. I HAVE RECEIVED A SPECIAL RECALL NOTICE FROM GM BUT THEY SAID THAT MY VIN NUMBER IS NOT INCLUDED EVEN THOUGH THE YEAR MAKE AND MODEL IS THEY WILL ONLY FIX IF I PAY FOR IT NOT SURE WHY ALL VIN NUMBERS ARE NOT INCLUDED IN RECALL IF I'M HAVING THIS PROBLEM THE ANOTHER VIN NUMBER IS AND THEY PAY FOR FIXING IT AT 100% REGARDLESS OF THE MILEAGE. I HAD CALLED AND ASKED ABOUT THE PROBLEM WHEN IT FIRST STARTED GOING OUT THEY SAID IT WAS COST OVER $200.00 FOR THE PART. AT THAT TIME I WASN'T DRIVING AT NIGHT VERY LITTLE. BUT NOW I AM AND I NEED IT FIXED BUT THEY WILL NOT FIX IT UNDER THE SPECIAL RECALL UNLESS I PAY FOR IT. SO I'M HAVING TO DRIVE WITH MY BRIGHTS ON WHEN IT GOES OUT AND I DO NOT KNOW WHEN IT WILL GO OUT.

Mileage: 143,000

BOTH HEADLIGHT LOW BEAMS SUDDENLY STOPPED WORKING . HIGH BEAMS STILL WORK.

Mileage: 131,500

HEADLIGHTS CONTINUE TO GO OUT WHILE DRIVING CITY STREETS AND HIGHWAY. WINDOWS HESITATE TO GO UP AND MAKE A GRINDING NOISE. AT TIMES SMELLS LIKE SMOKE AND THEN DISSIPATES.

Mileage: 102,000

TL* THE CONTACT OWNS A 2007 GMC ENVOY. THE CONTACT STATED THAT BOTH THE DRIVER AND PASSENGER HEADLIGHTS FAILED TO WORK WITHOUT WARNING. THE DEALER (COURTESY BUICK GMC LAFAYETTE LOCATED AT 4750 JOHNSTON ST, LAFAYETTE, LA 70506; (337) 504-7342) WAS CONTACTED AND STATED THAT THE DEALER WOULD NOT WORK WITH VEHICLES OVER TEN YEARS OLD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 888-988-7267 AND STATED THAT THE VEHICLE WAS NOT UNDER WARRANTY AND EXCEEDED THE MILEAGE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 151,000.

Mileage: 151,000

TL* THE CONTACT OWNS A 2007 GMC ENVOY. THE CONTACT STATED THAT THE LOW BEAMS FAILED TO ILLUMINATE. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 13V248000 (ELECTRICAL SYSTEM AND VISIBILITY), 12V406000 (ELECTRICAL SYSTEM AND VISIBILITY) AND 15V519000 (EXTERIOR LIGHTING). THE DEALER ALSO REPLACED THE WINDOW REGULATOR DUE TO THE WINDOWS FAILING TO GO UP AND DOWN RANDOMLY. THE VEHICLE WAS TO BE TAKEN BACK TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 GMC ENVOY. THE CONTACT STATED THAT THE HEADLIGHTS RANDOMLY SHORTED OUT MORE THAN TWICE. THE CONTACT REPLACED THE #46 FUSE FOR THE RELAY DUE TO THE FAILURE BUT WAS UNCERTAIN IF THE LOW BEAMS WOULD FAIL AGAIN. THE MANUFACTURER EXCLUDED THE VEHICLE FROM A RECALL. THE RECALL DETAILS WERE UNKNOWN. THE FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

BOTH HEADLIGHTS ABRUPTLY STOPPED WORKING. LOW-BEAM HEADLAMPS AND DAYTIME RUNNING LIGHTS DID NOT FUNCTION. WHILE RESEARCHING POSSIBLE CAUSES AND SOLUTIONS, I DISCOVERED A GM SAFETY RECALL (NO. 14291) WHICH PRECISELY DESCRIBED THE PROBLEM. UPON PRESENTING THE VEHICLE FOR REPAIRS, THE SERVICING DEALER INDICATED THE RECALL DID NOT COVER MY VEHICLE. GIVEN NO OTHER VIABLE OPTIONS, I APPROVED THE REPAIR, THE COST OF WHICH WAS $278. I CONTEND THAT MY VEHICLE SHOULD HAVE BEEN COVERED UNDER SAID RECALL AND AM ASKING NHTSA TO REVIEW THIS MATTER.

Mileage: 98,700

TAKATA RECALL- I WAS DRIVING HOME ON A BUSY CITY STREET AT 6:30 PM IT WAS DARK BOTH HEADLIGHTS MALFUNCTION AT SAME TIME. WHEN I ARRIVE HOME THE DOOM LIGHTS INSIDE THE CAR WOULD NOT GO OFF, ABOUT 45 MINUTES LATER THEY WENT OFF. I WAS AFRAID FOR MY SAFETY AND OTHERS AS I WAS DRIVING HOME IN DARK.

Mileage: 84,662

I'M HAVING A PROBLEM WITH MY HEADLIGHTS GOING OFF WHILE I'M DRIVING DOWN THE ROAD. IT SEEMS TO HAPPEN WHILE THE LIGHTS ARE IN AUTOMATIC MODE AND WHEN I TRY TO SWITCH THEM ON MANUALLY AFTER IT HAPPENS IT TAKES A FEW MINUTES FOR THEM TO RESPOND. THIS HAS HAPPENED ON NUMEROUS OCCASIONS. AND OTHERS THAT I KNOW WITH THE SAME MODEL VEHICLES ARE HAVING THE SAME PROBLEM. *TR

TL* THE CONTACT OWNS A 2007 GMC ENVOY. WHILE DRIVING 40-45 MPH, THE HEADLAMPS FAILED. THE VEHICLE WAS NOT DIAGNOSED, BUT THE CONTACT WAS INFORMED THAT THE HEADLAMP DRIVER MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

Mileage: 98,000

TL* THE CONTACT OWNS A 2007 GMC ENVOY. WHILE DRIVING 35 MPH, THE HEADLAMPS BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HDM RELAY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE FAILURE MILEAGE WAS 106,000.

Mileage: 106,000

HIGHLY DANGEROUS SITUATION! AS I WAS DRIVING AT NIGHT ON THE HIGHWAY, MY HEADLIGHTS SUDDENLY WENT OUT. THANKFULLY, I WAS IN AN AREA THAT HAD SOME OVERHEAD LIGHTING OR I WOULD HAVE BEEN IN A LIFE-THREATENING SITUATION. THE ONLY WAY I COULD SEE WAS TO TURN ON THE HIGH BEAMS. NOW I CANNOT DRIVE THE CAR AT NIGHT ANY LONGER UNLESS I USE THE HIGH BEAMS AT ALL TIMES. WHEN I CALLED TO FIND OUT IF THIS ISSUE, WHICH AS A SAFETY ONE SHOULD BE A MANUFACTURER RECALL, I FOUND THAT, WHILE THE CAR MAKE/MODEL/YEAR IN GENERAL WAS UNDER A RECALL, MY VIN WAS NOT. HOW CAN THIS BE? I REQUEST THAT THE RECALL FOR THIS SERIOUS ISSUE BE ADDED FOR ALL 2007 GMC ENVOYS. OUR LIVES ARE AT RISK! THANK YOU. *TR

Mileage: 98,000

HEADLIGHTS HAVE SHUTDOWN AND ONLY BRIGH LIGHTS FUNCTION GM HAS A RECALL ON THE 2007 GMZC ENVOY FOR THIS SPECIFIC PROBLEM BUT WHEN I ENTER THE VIN I PROVIDED IT DOES NOT DIRECT ME TO THIS SPECIFIC RECALL I THINK MY VIN SHOULD BE COVERED SINCE I READ THAT APPROXIMATELY 318,000 ENVOYS ARE UNDER RECALL I APPRECIATE YOUR CONSIDERATION INTO MY REQUEST.

Mileage: 143,000

BOTH OF MY LOW BEAM HEAD LIGHTS WENT OUT AT THE SAME TIME. I LOOKED THIS UP AND FOUND OUT THAT THERE WAS A RECALL ON THIS ON AUGUST 14, 2015 AND I WAS NOT NOTIFIED ABOUT THIS RECALL. I WAS PULLING MY VEHICLE INTO MY GARAGE WHEN I NOTICED THE LIGHTS WERE OUT. I CHECKED BOTH BULBS AND FUSES AND THEY WERE ALL OKAY. THE HIGH BEAMS, FOG LIGHTS AND TURN SIGNALS WORK, JUST NOT THE LOW BEAMS ON EITHER SIDE.

Mileage: 100,104

TL* THE CONTACT OWNS A 2007 GMC ENVOY. WHILE DRIVING 70 MPH, THE LOW BEAM HEAD LAMPS WERE ACTIVATED, BUT FAILED TO ILLUMINATE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND A DEALER WHO DIAGNOSED THAT THE HEADLAMP DRIVER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BY THE DEALER. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING), BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. UPDATED 10/04/16*LJ UPDATED 08/11/2017 *JS

Mileage: 60,000

TL* THE CONTACT OWNS A 2007 GMC ENVOY. WHILE DRIVING AT UNKNOWN SPEEDS, THE HEADLIGHTS STOPPED WORKING WITHOUT WARNING. ONLY THE HIGH BEAMS WORKED PROPERLY. THE CONTACT INSPECTED THE VEHICLE AND DETERMINED THAT THE HEADLIGHT MODULE RELAY NEEDED TO BE REPLACED. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 208,103.

Mileage: 208,103

TL* THE CONTACT OWNS A 2007 GMC ENVOY. WHILE DRIVING 45 MPH, THE HEAD LAMPS TURNED OFF WITHOUT WARNING. AS A RESULT, THE CONTACT HAD TO DRIVE WITH THE HIGH BEAM HEADLIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 145,000. UPDATED 10/18/16*LJ THE DEALER REPLACED THE RELAY. UPDATED 10/19/16.*JB

Mileage: 145,000

TL* THE CONTACT OWNS A 2007 GMC ENVOY. THE CONTACT STATED THAT THE LOW BEAM LIGHTS FAILED TO ILLUMINATE RANDOMLY. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REPAIR SOLUTION. THE VEHICLE WAS TAKEN TO A MECHANIC WHO WAS UNABLE TO REPLICATE THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

MY HEADLIGHTS WENT OUT THE OTHER NIGHT, I HAD TO DRIVE 30 MILES WITH MY HIGHBEAMS ON. BOTH HEADLIGHTS AND DAYTIME RUNNING LIGHTS ARE OUT. SAME ISSUE AS RECALL #15V599000 , BUT I AM BEING TOLD THERE ARE NO OUTSTANDING RECALLS ON MY VEHICLE? SEEMS TO ME IT SHOULD BE COVERED, DEFINITE SAFETY ISSUE

Mileage: 110,000

TL* THE CONTACT OWNS A 2007 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AT NIGHT, THE HEADLIGHTS WOULD FAIL TO ILLUMINATE. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RELAY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 142,000.

Mileage: 142,000

TL* THE CONTACT OWNS A 2007 GMC ENVOY. WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS FAILED WITHOUT WARNING. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HEADLIGHT DRIVER MODULE FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

Mileage: 98,000

TL* THE CONTACT OWNS A 2007 GMC ENVOY. WHILE OPERATING THE VEHICLE, THE LOW BEAM HEADLIGHTS SUDDENLY SHUT OFF. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V519000(EXTERIOR LIGHTING). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 95,000.

Mileage: 95,000

TL* THE CONTACT OWNS A 2007 GMC ENVOY. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 195,000.

Mileage: 195,000

TL* THE CONTACT OWNS A 2007 GMC ENVOY. WHILE DRIVING AT NIGHT AT APPROXIMATELY 45 MPH, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE VISIBILITY WAS DISTORTED AND THE HIGH BEAM HEADLIGHTS WERE ACTIVATED IN ORDER TO CONTINUE DRIVING. THE CONTACT REPLACED THE HEADLAMP DRIVER MODULE ON TWO SEPARATE OCCASIONS, BUT THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 205,000.

Mileage: 205,000

THE HEAD LIGHTS TURN OFF BY THEMSELVES WHILE I AM DRIVING ON STREETS, HIGHWAYS OR ANYWHERE AT NIGHT.

TL* THE CONTACT OWNS A 2007 GMC ENVOY. WHILE DRIVING APPROXIMATELY 10 MPH, THE HEAD LAMPS FAILED TO ILLUMINATE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HEAD LAMP SWITCH NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V75500 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,324.

Mileage: 94,324

TL* THE CONTACT OWNS A 2007 GMC ENVOY. WHILE DRIVING 45 MPH, THE HEADLIGHTS BEGAN TO FLASH ON AND OFF INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 42,000.

Mileage: 42,000

TL* THE CONTACT OWNS A 2007 GMC ENVOY. WHILE DRIVING APPROXIMATELY 55 MPH, THE HEADLIGHTS WERE ENGAGED BUT FAILED TO ILLUMINATE. THE CONTACT HAD TO TURN ON THE HIGH BEAMS IN ORDER TO SEE THE ROAD. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HEAD LAMP DRIVER MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). THE FAILURE MILEAGE WAS APPROXIMATELY 124,000. THE VIN WAS UNAVAILABLE. UPDATE 01/15/16 MA VIN INVALID, FIX BY DEALER UPDATED 4/18/18*JB *JS

Mileage: 124,000

TL* THE CONTACT OWNS A 2007 GMC ENVOY. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE LOW BEAM HEADLIGHTS DID NOT ILLUMINATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

Mileage: 160,000

EXTERIOR LIGHTS WILL NOT COME ON. I WORK NIGHTS SO IT'S IMPERATIVE MY LIGHTS ARE IN GOOD WORKING CONDITION. DRIVING 65 DOWN A HIGHWAY IN THE MIDDLE OF THE NIGHT AND YOUR LIGHTS SHUT OFF IS A SCARY SITUATION. I NOTICED A RECALL FOR THIS IS UNDER DEVELOPMENT. I'M NOT SURE WHAT THAT MEANS AND WOULD APPRECIATE CLARIFICATION.

Mileage: 143,000

TL* THE CONTACT OWNS A 2007 GMC ENVOY. WHILE DRIVING AT 15 MPH, THE LOW BEAM HEAD LAMPS AND DAY TIME RUNNING LAMPS ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER. HOWEVER, THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,924.

Mileage: 63,924

IT WAS DARK- ALMOST 9:00, I TURNED MY CAR ON, EVERYTHING STARED FINE, LIGHTS CAME ON AUTOMATICALLY AS NORMAL. THEN I STARTED DRIVING CAME TO A RED LIGHT AND THEY JUST WENT OUT, BOTH OF THEM AT THE SAME TIME. I WAS CONFUSED, I THOUGHT MAYBE SOMEHOW THE SWITCH GOT BUMPED SO I WAS FRANTICALLY TURNING THE KNOB TRYING TO GET THE LIGHTS TO COME BACK ON. I COULDN'T UNDERSTAND WHAT HAPPENED. NONE OF THE SETTINGS WORKED, NOT AUTOMATICALLY, MANUAL. I PUSHED THE FOG LIGHT BUTTON AND THOSE CAME ON FINE SO I KEPT THOSE ON AND TURNED AROUND AND WENT HOME. MY HUSBAND AND I THEN TRIED TO FIND THE SOURCE LIKE A BAD FUSE BUT ALL OTHER LIGHTS ARE WORKIG, BLINKERS, HIGHBEAMS, BREAKLIGHTS, REVERSE LIGHTS, INTERIER LIGHTS, FOG LIGHTS. WE HAVE NOT BEEN ABLE TO GET THEM BACK ON.

Mileage: 92,131

LOW BEAM LIGHTS FAILING INTERMITTENTLY. LIGHTS SHUT OFF TWICE @ 9:30 PM ON 5/16/2015 DRIVING ON DIVIDED HIGHWAY AT 65 MPH. THE LIGHTS STARTED OPERATING NORMALLY AFTER PULLING OFF ON THE SHOULDER BOTH TIMES. RESEARCHED THE WEB AND FOUND THIS IS A PROBLEM WITH PROBABLY THE HEADLAMP DRIVER MODULES OR RELAY. DROVE THE SUV TO THE GMC DEALER TODAY AND THEY SAID THEY HAD NO RECORD OF A RECALL FOR THIS UNIT AND ANY WORK DONE ON THE PROBLEM WOULD BE BILLED TO ME. I LEFT THE DEALER AND CALLED GMC AND HAD THEM PULL UP THIS UNIT ON THEIR SYSTEM AND GOT THE SAME RUN AROUND. THEY FINALLY TOLD ME THAT SOME 2007 GMC ENVOYS ARE BEING RECALLED FOR THIS CONDITION BUT NOT MINE. THIS IS A SCARY CONDITION AND DUE TO AN EXTREME SAFETY CONCERN I PURCHASED THE RELAY AT AN AUTO PARTS STORE TODAY FOR $38.31 AND INSTALLED IT MYSELF. THIS PROBLEM IS PROBABLY MORE WIDE SPREAD THAN GMC HAS REPORTED.

Mileage: 133,000

TL* THE CONTACT OWNS A 2007 GMC ENVOY. WHILE DRIVING AT 55 MPH, THE HEADLIGHTS FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT HEADLIGHT RELAY HDM MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 56,000. UPDATED 7/16/15*CN UPDATED 08/06/15*JB

Mileage: 56,000

TL* THE CONTACT OWNS A 2007 GMC ENVOY. THE CONTACT STATED THAT ALL THE WINDOWS OPENED AND CLOSED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V404000 (VISIBILITY); HOWEVER, THE FAILURE RECURRED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING AND, DURING INCLEMENT WEATHER, THE HAZARD LIGHTS FAILED TO TURN OFF. THE VEHICLE WAS TAKEN BACK TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER FUSE BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,750. UPDATED 4/27/15*CN UPDATED 9/18/2017*CN

Mileage: 88,750

DRIVING DOWN TWO LANE HIGHWAY AT NIGHT AND THE HEADLIGHTS QUIT WORKING. TURNED ON FOG LIGHTS AND THANKFULLY THEY WORKED. DROVE APPROXIMATELY 5 MILES TO MY HOME. THE HEADLIGHTS WORKED FINE THE NEXT DAY. *TR

Mileage: 125,000

HEADLIGHTS FAILED CAUSING LIGHTS TO GO OUT WHILE DRIVING. ONLY THE BRIGHT LIGHTS WILL WORK. SOME KIND OF ELECTRICAL MALFUNCTION. FROM MY RESEARCH, THERE HAVE BEEN MANY OTHERS. *TR

Mileage: 130,000

THE HEAD LIGHTS GO OUT WHILE YOU ARE DRIVING. *TR

Mileage: 185,000

I TOOK MY VEHICLE IN FOR AN OIL CHANGE AND THE SHOP NOTICED THAT MY BRAKE LIGHTS DID NOT WORK. I LEFT THE SHOP AND DECIDED TO INVESTIGATE THE PROBLEM MYSELF. AFTER REPLACING ALL OF THE BULBS AND DISCOVERING THAT THE PROBLEM WAS ELSEWHERE. I TOOK THE CAR TO A DEALERSHIP AND THEY FOUND THAT THE PROBLEM EXISTED UNDER THE DASH, THEY DETERMINED THAT EVERY TIME I HIT BRAKES, THE WIRES WERE BEING STRIPPED AND CAUSED A SHORT. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 27,500