This Problem Across All Years
HELLO I HAVE BUY THIS CAR IN A DEALER ''GOVAL AUTO SALES'' IN POMPANO AND WE HAVE MANY PROBLEM WITH SAFE. THE ENGINE MAY BE STOP + SUSPENSION + DIFFERENT TYRE. WE GO TO THE DEALER WHERE WE BUY THE CAR LASTE WEEK. BUT HE SAY, IT'S NOT MY PROBLEM. MY QUESTION : IS IT HAS NO RESPONSIBILITY FOR SAFETY WHEN HE SELLS A CAR? THANK YOU VERY MUCH FOR YOUR ATTENTION. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
HELLO I HAVE BUY THIS CAR IN A DEALER ''GOVAL AUTO SALES'' IN POMPANO AND WE HAVE MANY PROBLEM WITH SAFE. THE ENGINE MAY BE STOP + SUSPENSION + DIFFERENT TYRE. WE GO TO THE DEALER WHERE WE BUY THE CAR LASTE WEEK. BUT HE SAY, IT'S NOT MY PROBLEM. MY QUESTION : IS IT HAS NO RESPONSIBILITY FOR SAFETY WHEN HE SELLS A CAR? THANK YOU VERY MUCH FOR YOUR ATTENTION. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
TL* THE CONTACT OWNS A 2001 GMC JIMMY. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT HEARD A LOUD, ABNORMAL BANG. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS TOLD THAT THE FRONT AXLE FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 85,000.
TL* THE CONTACT OWNS A 2001 GMC JIMMY. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT HEARD A LOUD, ABNORMAL BANG. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS TOLD THAT THE FRONT AXLE FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 85,000.
DT*: THE CONTACT STATED THERE WAS A LOUD POPPING NOISE, WHEN THE VEHICLE WAS AT A STOP OR WHILE TRAVELING 5 MPH. THE MANUFACTURER INFORMED THE CONTACT THE VEHICLE WAS NOT INCLUDED IN THE RECALL # 01I018000 OR # 01V2000000, FOR THE SUSPENSION: FRONT CONTROL ARM, UPPER BALL JOINT DUE TO THE VIN. BOTH BALL JOINTS ON BOTH SIDES WERE BADLY RUSTED AND ONE OF THE UPPER BALL JOINTS WAS FRACTURED.
DT*: THE CONTACT STATED THERE WAS A LOUD POPPING NOISE, WHEN THE VEHICLE WAS AT A STOP OR WHILE TRAVELING 5 MPH. THE MANUFACTURER INFORMED THE CONTACT THE VEHICLE WAS NOT INCLUDED IN THE RECALL # 01I018000 OR # 01V2000000, FOR THE SUSPENSION: FRONT CONTROL ARM, UPPER BALL JOINT DUE TO THE VIN. BOTH BALL JOINTS ON BOTH SIDES WERE BADLY RUSTED AND ONE OF THE UPPER BALL JOINTS WAS FRACTURED.
DT*: THE CONTACT STATED THERE WAS A LOUD POPPING NOISE, WHEN THE VEHICLE WAS AT A STOP OR WHILE TRAVELING 5 MPH. THE MANUFACTURER INFORMED THE CONTACT THE VEHICLE WAS NOT INCLUDED IN THE RECALL # 01I018000 OR # 01V2000000, FOR THE SUSPENSION: FRONT CONTROL ARM, UPPER BALL JOINT DUE TO THE VIN. BOTH BALL JOINTS ON BOTH SIDES WERE BADLY RUSTED AND ONE OF THE UPPER BALL JOINTS WAS FRACTURED.
DT*: THE CONTACT STATED THERE WAS A LOUD POPPING NOISE, WHEN THE VEHICLE WAS AT A STOP OR WHILE TRAVELING 5 MPH. THE MANUFACTURER INFORMED THE CONTACT THE VEHICLE WAS NOT INCLUDED IN THE RECALL # 01I018000 OR # 01V2000000, FOR THE SUSPENSION: FRONT CONTROL ARM, UPPER BALL JOINT DUE TO THE VIN. BOTH BALL JOINTS ON BOTH SIDES WERE BADLY RUSTED AND ONE OF THE UPPER BALL JOINTS WAS FRACTURED.
I HAVE A 2001 GMC JIMMY WITH 37,000 MAINLY DRIVEN IN THE WINTER. I AM THE ORIGINAL OWNER OF THE CAR. WITHIN THE PAST MONTH I HEARD A VERY LOUD SOUND IN THE FRONT. WHEN TAKEN TO THE DEALERSHIP WAS TOLD THAT THE RIGHT FRONT WHEEL BEARING WAS SO BAD THAT A FEW MORE MILES AND THE TIRE WOULD HAVE COME OFF. THEY SAID THE LEFT WASN'T ANY BETTER, BUT COULD GO ANOTHER MONTH. I ONLY HAD ENOUGH MONEY THAT DAY TO FIX THE RIGHT. WHEN I CALLED THE CUSTOMER RELATIONS OF GM, THEY TOLD ME THEY WOULD INVESTIGATE AND GET BACK TO ME. I WAS LATER TOLD THAT THEY WOULD ONLY REPAIR THE LEFT, BUT THAT I HAD TO PAY FOR THE ONE ONLY FIXED (EVEN THOUGH IT WAS THE WORST), BECAUSE THE CAR WAS SO OLD! IT IS NO LONGER UNDER WARRANTY. THEY TOLD ME THE DEALERSHIP WAS GOING TO PAY FOR THE LEFT REPAIR, BUT WHEN I CALLED THE DEALERSHIP, THEY SAID IT WAS THE MANUFACTURER. AFTER INVESTIGATION, I SEE THAT CANADA ORDERED A RECALL FOR THIS VEHICLES WHEEL BEARINGS FAILING AT 70,000KM FOR JIMMYS 1998-2001, BUT NO SIMILAR RECALL IN THE US. BOTH THE DEALERSHIP AND GM TOLD ME I WAS LUCKY THEY WERE PAYING HALF. I DO NOT BELIEVE WHEEL BEARINGS SHOULD FAIL AT 37,000 MILES. I SEE SIMILAR OWNERS COMPLAINING OF MULTIPLE REPLACEMENTS FOR THE SAME PROBLEM. *JB
I HAVE A 2001 GMC JIMMY WITH 37,000 MAINLY DRIVEN IN THE WINTER. I AM THE ORIGINAL OWNER OF THE CAR. WITHIN THE PAST MONTH I HEARD A VERY LOUD SOUND IN THE FRONT. WHEN TAKEN TO THE DEALERSHIP WAS TOLD THAT THE RIGHT FRONT WHEEL BEARING WAS SO BAD THAT A FEW MORE MILES AND THE TIRE WOULD HAVE COME OFF. THEY SAID THE LEFT WASN'T ANY BETTER, BUT COULD GO ANOTHER MONTH. I ONLY HAD ENOUGH MONEY THAT DAY TO FIX THE RIGHT. WHEN I CALLED THE CUSTOMER RELATIONS OF GM, THEY TOLD ME THEY WOULD INVESTIGATE AND GET BACK TO ME. I WAS LATER TOLD THAT THEY WOULD ONLY REPAIR THE LEFT, BUT THAT I HAD TO PAY FOR THE ONE ONLY FIXED (EVEN THOUGH IT WAS THE WORST), BECAUSE THE CAR WAS SO OLD! IT IS NO LONGER UNDER WARRANTY. THEY TOLD ME THE DEALERSHIP WAS GOING TO PAY FOR THE LEFT REPAIR, BUT WHEN I CALLED THE DEALERSHIP, THEY SAID IT WAS THE MANUFACTURER. AFTER INVESTIGATION, I SEE THAT CANADA ORDERED A RECALL FOR THIS VEHICLES WHEEL BEARINGS FAILING AT 70,000KM FOR JIMMYS 1998-2001, BUT NO SIMILAR RECALL IN THE US. BOTH THE DEALERSHIP AND GM TOLD ME I WAS LUCKY THEY WERE PAYING HALF. I DO NOT BELIEVE WHEEL BEARINGS SHOULD FAIL AT 37,000 MILES. I SEE SIMILAR OWNERS COMPLAINING OF MULTIPLE REPLACEMENTS FOR THE SAME PROBLEM. *JB
THE BRAKES DID NOT OPERATE WHEN THEY WERE APPLIED AND COMING TO A COMPLETE STOP. TOOK VEHICLE TO DEALER FOR A CHECK UP, AND RESULTS SHOWED THAT THE WHEEL BEARINGS NEEDED TO BE REPLACED. DEALER WILL REPAIR THEM AT OWNER'S EXPENSE.*AK
THE BRAKES DID NOT OPERATE WHEN THEY WERE APPLIED AND COMING TO A COMPLETE STOP. TOOK VEHICLE TO DEALER FOR A CHECK UP, AND RESULTS SHOWED THAT THE WHEEL BEARINGS NEEDED TO BE REPLACED. DEALER WILL REPAIR THEM AT OWNER'S EXPENSE.*AK
CAR HAS 27140 MILES AND THERE WAS A GROWLING IN THE LEFT FRONT AXLE THE FAILURE WAS LF HUB ASSEMBLY IF THIS HAD FAILED COMPLETELY THE WHEEL MAY HAVE FALLEN OFF. THIS WAS REPAIRED BY GM DEALER BAGLIER BUICK DURING STATE INSPECTION. *NM
CAR HAS 27140 MILES AND THERE WAS A GROWLING IN THE LEFT FRONT AXLE THE FAILURE WAS LF HUB ASSEMBLY IF THIS HAD FAILED COMPLETELY THE WHEEL MAY HAVE FALLEN OFF. THIS WAS REPAIRED BY GM DEALER BAGLIER BUICK DURING STATE INSPECTION. *NM
SEVERE VIBRATION ABOVE 20MPH. CAUSE WAS PREMATURE FRONT WHEEL HUB BEARINGS AT 54,000 MILES. REPLACED WHEEL HUBS AT OWNER EXPENSE FOR $1100.*AK
SEVERE VIBRATION ABOVE 20MPH. CAUSE WAS PREMATURE FRONT WHEEL HUB BEARINGS AT 54,000 MILES. REPLACED WHEEL HUBS AT OWNER EXPENSE FOR $1100.*AK
CONSUMER WENT TO THE DEALERSHIP FOR AN OIL CHANGE AND ROLL TEST, AND THE DEALER STATED THE VEHICLE NEEDED A RIGHT FRONT WHEEL BEARING. VEHICLE ONLY HAS 54,722 MILES ON IT. *LA *JB
CONSUMER WENT TO THE DEALERSHIP FOR AN OIL CHANGE AND ROLL TEST, AND THE DEALER STATED THE VEHICLE NEEDED A RIGHT FRONT WHEEL BEARING. VEHICLE ONLY HAS 54,722 MILES ON IT. *LA *JB
2 BALL JOINTS COST $122.40 2 HUB AND BEARING ASSEMBLY $904.00 FRONT END ALIGNMENT $49.95 LABOR $246.00 TAX $70.84 TOTAL1401.69 MY EXTENDED WARRANTY COVERED ALL BUT $50.00 THE WARRANTY COST ME $1600.00. WORK DONE BY STENGEL BROS.INC.WHITEHALL PA.18052. THE VEHICLE WAS BEGINNING TO PULL TO THE RIGHT WHEN I FIRST NOTICED IT .THOUGHT THE FRONT END WAS OUT OF ALIGNMENT. AFTER A WEEK OR SO I BOUGHT A NEW SET OF TIRES, AND WENT TO HAVE THE FRONT END ALIGNED WHEN I WAS TOLD OF THE PROBLEM. THE STENGEL BROS. ARE WELL KNOWN FOR OUTSTANDING WORK!THEY ALSO TOLD ME IT LOOKED LIKE WATER GOT IN THE HUBS OR BEARINGS. NEVER USED MY JIMMY OFF ROAD. AND HELD MAINTENANCE EVERY 4 TO 5000 MI. AT MOST. ALSO HAD A LOT OF TROUBLE WITH IT JUMPING IN TO 4X4 LOW. HAD IT REPAIRED 4 TIMES. ALONG WITH OTHER MINOR PROBLEMS. AS OF 5/14/03 I SOLD IT BACK TO THE DEALER ,AND LOST $5000.00 ON THE DEAL BECAUSE OF A SO CALLED SMART BUY. WHICH WOULD OF BEEN OK. BUT BECAUSE OF MILEAGE [51000] I WAS OVER FROM 36000[15000] MILES X 20CENTS A MILE, AND $2000.00 BECAUSE I TURNED IT IN EARLY .JUST FELT I COULD NOT TRUST THE VEHICLE ANY MORE. WALKED 5 MI. IN DARK ONE NIGHT AND WAS TOWED IN 3 TIMES. I LIKED THE VEHICLE, BUT IT COST ME $5000.00 TO GET RID OF IT WHICH I CAN'T EXPRESS IN WORDS HOW UN HAPPY THAT MAKES ME!! I WORK HARD FOR A LIVING ,5K DON'T COME EASY.
2 BALL JOINTS COST $122.40 2 HUB AND BEARING ASSEMBLY $904.00 FRONT END ALIGNMENT $49.95 LABOR $246.00 TAX $70.84 TOTAL1401.69 MY EXTENDED WARRANTY COVERED ALL BUT $50.00 THE WARRANTY COST ME $1600.00. WORK DONE BY STENGEL BROS.INC.WHITEHALL PA.18052. THE VEHICLE WAS BEGINNING TO PULL TO THE RIGHT WHEN I FIRST NOTICED IT .THOUGHT THE FRONT END WAS OUT OF ALIGNMENT. AFTER A WEEK OR SO I BOUGHT A NEW SET OF TIRES, AND WENT TO HAVE THE FRONT END ALIGNED WHEN I WAS TOLD OF THE PROBLEM. THE STENGEL BROS. ARE WELL KNOWN FOR OUTSTANDING WORK!THEY ALSO TOLD ME IT LOOKED LIKE WATER GOT IN THE HUBS OR BEARINGS. NEVER USED MY JIMMY OFF ROAD. AND HELD MAINTENANCE EVERY 4 TO 5000 MI. AT MOST. ALSO HAD A LOT OF TROUBLE WITH IT JUMPING IN TO 4X4 LOW. HAD IT REPAIRED 4 TIMES. ALONG WITH OTHER MINOR PROBLEMS. AS OF 5/14/03 I SOLD IT BACK TO THE DEALER ,AND LOST $5000.00 ON THE DEAL BECAUSE OF A SO CALLED SMART BUY. WHICH WOULD OF BEEN OK. BUT BECAUSE OF MILEAGE [51000] I WAS OVER FROM 36000[15000] MILES X 20CENTS A MILE, AND $2000.00 BECAUSE I TURNED IT IN EARLY .JUST FELT I COULD NOT TRUST THE VEHICLE ANY MORE. WALKED 5 MI. IN DARK ONE NIGHT AND WAS TOWED IN 3 TIMES. I LIKED THE VEHICLE, BUT IT COST ME $5000.00 TO GET RID OF IT WHICH I CAN'T EXPRESS IN WORDS HOW UN HAPPY THAT MAKES ME!! I WORK HARD FOR A LIVING ,5K DON'T COME EASY.
VEHICLE ONLY HAD APPROXIMATELY 37,000 MILES ON IT AND THE WHEEL BEARING AND THERMOSTAT WENT OUT. *NLM
VEHICLE ONLY HAD APPROXIMATELY 37,000 MILES ON IT AND THE WHEEL BEARING AND THERMOSTAT WENT OUT. *NLM
THE CONSUMER NOTICED THAT THE VEHICLE WOULD VIBRATE WHILE DRIVING. THE VEHICLE WAS SERVICED BY THE DEALERS TECHNICIAN WHO DETERMINED THAT THE WHEEL BEARINGS ON BOTH SIDES NEEDED TO BE REPLACE. *NLM
THE CONSUMER NOTICED THAT THE VEHICLE WOULD VIBRATE WHILE DRIVING. THE VEHICLE WAS SERVICED BY THE DEALERS TECHNICIAN WHO DETERMINED THAT THE WHEEL BEARINGS ON BOTH SIDES NEEDED TO BE REPLACE. *NLM
WHILE DRIVING CAR MAKES A ROWING LOUD NOISE SOMETIMES.
WHILE DRIVING CAR MAKES A ROWING LOUD NOISE SOMETIMES.
SPORADIC POPPING SOUND IN FRONT END OF VEHICLE WHEN BREAKING, TURNING, AND AT TAKE OFF. 5 TIMES TO DEALER PROBLEM STILL NOT CORRECTED.*AK
SPIRATIC POPPING IN FRONT END OF VEHICLE WHILE BREAKING, TURNING, AND ACCELERATING. VEHICLE IN SERVICE DEPT FOR 5TH TIME RIGHT NOW. SERVICE DOES NOT KNOW HOW TO CORRECT THE PROBLEM. FILLING LEMON LAW PAPERS WITHIN THE WEEK.
SPORADIC POPPING SOUND IN FRONT END OF VEHICLE WHEN BREAKING, TURNING, AND AT TAKE OFF. 5 TIMES TO DEALER PROBLEM STILL NOT CORRECTED.*AK
SPIRATIC POPPING IN FRONT END OF VEHICLE WHILE BREAKING, TURNING, AND ACCELERATING. VEHICLE IN SERVICE DEPT FOR 5TH TIME RIGHT NOW. SERVICE DOES NOT KNOW HOW TO CORRECT THE PROBLEM. FILLING LEMON LAW PAPERS WITHIN THE WEEK.
SPORADIC POPPING SOUND IN FRONT END OF VEHICLE WHEN BREAKING, TURNING, AND AT TAKE OFF. 5 TIMES TO DEALER PROBLEM STILL NOT CORRECTED.*AK
SPIRATIC POPPING IN FRONT END OF VEHICLE WHILE BREAKING, TURNING, AND ACCELERATING. VEHICLE IN SERVICE DEPT FOR 5TH TIME RIGHT NOW. SERVICE DOES NOT KNOW HOW TO CORRECT THE PROBLEM. FILLING LEMON LAW PAPERS WITHIN THE WEEK.
SPORADIC POPPING SOUND IN FRONT END OF VEHICLE WHEN BREAKING, TURNING, AND AT TAKE OFF. 5 TIMES TO DEALER PROBLEM STILL NOT CORRECTED.*AK
SPIRATIC POPPING IN FRONT END OF VEHICLE WHILE BREAKING, TURNING, AND ACCELERATING. VEHICLE IN SERVICE DEPT FOR 5TH TIME RIGHT NOW. SERVICE DOES NOT KNOW HOW TO CORRECT THE PROBLEM. FILLING LEMON LAW PAPERS WITHIN THE WEEK.