This Problem Across All Years
2001 GMC SIERRA 1500. CONSUMER WRITES IN REGARDS TO STEERING COMPONENT FAILURE. *LD THE CONSUMER STATED AMONTH AFTER PURCHASING THE VEHICLE THE STEERING GEAR BEGAN LEAKING. *JS
2001 GMC SIERRA 1500. CONSUMER WRITES IN REGARDS TO STEERING COMPONENT FAILURE. *LD THE CONSUMER STATED AMONTH AFTER PURCHASING THE VEHICLE THE STEERING GEAR BEGAN LEAKING. *JS
TL* THE CONTACT OWNS A 2002 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 5 MPH THE CONTACT HEARD A CLANKING NOISE AND FELT A VIBRATION IN THE STEERING COLUMN. THE CONTACT STATED THAT THE VIBRATION AND THE SOUND WOULD OCCUR CONSTANTLY WHEN DRIVING AT LOW SPEEDS AND BECAME MORE NOTICEABLE WHEN DRIVING AT HIGHWAY SPEEDS. THE MANUFACTURER AND DEALER WERE CONTACTED AND STATED THAT THERE WAS NOT A RECALL FOR THE FAILURE AND THEY COULD NOT PROVIDE ANY FURTHER ASSISTANCE. THE FAILURE WAS NEITHER DIAGNOSED NOR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
TL* THE CONTACT OWNS A 2002 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 5 MPH THE CONTACT HEARD A CLANKING NOISE AND FELT A VIBRATION IN THE STEERING COLUMN. THE CONTACT STATED THAT THE VIBRATION AND THE SOUND WOULD OCCUR CONSTANTLY WHEN DRIVING AT LOW SPEEDS AND BECAME MORE NOTICEABLE WHEN DRIVING AT HIGHWAY SPEEDS. THE MANUFACTURER AND DEALER WERE CONTACTED AND STATED THAT THERE WAS NOT A RECALL FOR THE FAILURE AND THEY COULD NOT PROVIDE ANY FURTHER ASSISTANCE. THE FAILURE WAS NEITHER DIAGNOSED NOR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
TL*THE CONTACT OWNS A 2002 GMC SIERRA 1500. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH IN RAINY WEATHER CONDITIONS AND PRESSURE WAS APPLIED TO THE BRAKE PEDAL, FOLLOWED BY AN ACTIVATION OF THE ANTI-LOCK BRAKE SYSTEM. THE FAILURE OCCURRED AT EXTREMELY LOW SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE FAILURE WAS CONTRIBUTED TO SEVERE CORROSION IN THE ANTI-LOCK BRAKE SENSOR. THERE WAS A PRIOR RECALL REPAIR UNDER NHTSA 07E106000 (WHEELS:CAP/COVER/HUB). HOWEVER, THE REMEDY FAILED TO CORRECT THE SAFETY RELATED DEFECT. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE MALFUNCTION. THE FAILURE MILEAGE WAS 34,000. THE STEERING SHAFT WAS REPLACED. UPDATED 02/18/10
TL*THE CONTACT OWNS A 2002 GMC SIERRA 1500. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH IN RAINY WEATHER CONDITIONS AND PRESSURE WAS APPLIED TO THE BRAKE PEDAL, FOLLOWED BY AN ACTIVATION OF THE ANTI-LOCK BRAKE SYSTEM. THE FAILURE OCCURRED AT EXTREMELY LOW SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE FAILURE WAS CONTRIBUTED TO SEVERE CORROSION IN THE ANTI-LOCK BRAKE SENSOR. THERE WAS A PRIOR RECALL REPAIR UNDER NHTSA 07E106000 (WHEELS:CAP/COVER/HUB). HOWEVER, THE REMEDY FAILED TO CORRECT THE SAFETY RELATED DEFECT. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE MALFUNCTION. THE FAILURE MILEAGE WAS 34,000. THE STEERING SHAFT WAS REPLACED. UPDATED 02/18/10
TL* THE CONTACT OWNS A 2002 GMC SIERRA 1500. WHILE MAKING A LEFT TURN THE STEERING COLUMN LOCKED WITHOUT PRIOR WARNING. AFTER COMPLETING THE TURN, SHE WAS ABLE TO UNLOCK THE STEERING COLUMN. SHE TOOK THE VEHICLE TO THE DEALERSHIP, AND SHE WAS IN THE PROCESS OF HAVING THE POWER STEERING GEAR BOX REPLACED . THE CURRENT MILEAGE WAS 77,596. THE FAILURE MILEAGE WAS 77,483.
TL* THE CONTACT OWNS A 2002 GMC SIERRA 1500. WHILE MAKING A LEFT TURN THE STEERING COLUMN LOCKED WITHOUT PRIOR WARNING. AFTER COMPLETING THE TURN, SHE WAS ABLE TO UNLOCK THE STEERING COLUMN. SHE TOOK THE VEHICLE TO THE DEALERSHIP, AND SHE WAS IN THE PROCESS OF HAVING THE POWER STEERING GEAR BOX REPLACED . THE CURRENT MILEAGE WAS 77,596. THE FAILURE MILEAGE WAS 77,483.
DT*: THE CONTACT STATED WHILE TURNING AT VARIOUS SPEEDS ON THE HIGHWAY, THERE WAS A THUMPING NOISE COMING FROM THE STEERING WHEEL COLUMN. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THE INTERMEDIATE STEERING SHAFT AND SHAFT PITMAN NEEDED TO BE REPLACED. AFTERWARDS, THE PROBLEM PERSISTED. THE VEHICLE WAS INSPECTED BY THE DEALER WHO DETERMINED THE INTERMEDIATE STEERING SHAFT NEEDED TO BE LUBRICATED. THE MANUFACTURER WAS ALERTED, AND DETERMINED THE INTERMEDIATE STEERING SHAFT LUBRICATION WAS A PART OF GENERAL MAINTENANCE.
DT*: THE CONTACT STATED WHILE TURNING AT VARIOUS SPEEDS ON THE HIGHWAY, THERE WAS A THUMPING NOISE COMING FROM THE STEERING WHEEL COLUMN. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THE INTERMEDIATE STEERING SHAFT AND SHAFT PITMAN NEEDED TO BE REPLACED. AFTERWARDS, THE PROBLEM PERSISTED. THE VEHICLE WAS INSPECTED BY THE DEALER WHO DETERMINED THE INTERMEDIATE STEERING SHAFT NEEDED TO BE LUBRICATED. THE MANUFACTURER WAS ALERTED, AND DETERMINED THE INTERMEDIATE STEERING SHAFT LUBRICATION WAS A PART OF GENERAL MAINTENANCE.
DT*: THE CONTACT STATED WHILE TURNING AT VARIOUS SPEEDS ON THE HIGHWAY, THERE WAS A THUMPING NOISE COMING FROM THE STEERING WHEEL COLUMN. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THE INTERMEDIATE STEERING SHAFT AND SHAFT PITMAN NEEDED TO BE REPLACED. AFTERWARDS, THE PROBLEM PERSISTED. THE VEHICLE WAS INSPECTED BY THE DEALER WHO DETERMINED THE INTERMEDIATE STEERING SHAFT NEEDED TO BE LUBRICATED. THE MANUFACTURER WAS ALERTED, AND DETERMINED THE INTERMEDIATE STEERING SHAFT LUBRICATION WAS A PART OF GENERAL MAINTENANCE.
DT*: THE CONTACT STATED WHILE TURNING AT VARIOUS SPEEDS ON THE HIGHWAY, THERE WAS A THUMPING NOISE COMING FROM THE STEERING WHEEL COLUMN. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THE INTERMEDIATE STEERING SHAFT AND SHAFT PITMAN NEEDED TO BE REPLACED. AFTERWARDS, THE PROBLEM PERSISTED. THE VEHICLE WAS INSPECTED BY THE DEALER WHO DETERMINED THE INTERMEDIATE STEERING SHAFT NEEDED TO BE LUBRICATED. THE MANUFACTURER WAS ALERTED, AND DETERMINED THE INTERMEDIATE STEERING SHAFT LUBRICATION WAS A PART OF GENERAL MAINTENANCE.
INTERMEDIATE STEERING SHAFT MAKES CLUNKING NOISE. FIRST REPAIRED ON 11-13-03. HAS BEEN REPAIRED FOUR OTHER TIMES. IS CURRENTLY AT DEALERSHIP BEING FIXED AGAIN ON 8-11-06. EACH TIME IT HAS BEEN IN FOR REPAIR, THE STEERING SHAFT HAS BEEN LUBRICATED. *NM
INTERMEDIATE STEERING SHAFT MAKES CLUNKING NOISE. FIRST REPAIRED ON 11-13-03. HAS BEEN REPAIRED FOUR OTHER TIMES. IS CURRENTLY AT DEALERSHIP BEING FIXED AGAIN ON 8-11-06. EACH TIME IT HAS BEEN IN FOR REPAIR, THE STEERING SHAFT HAS BEEN LUBRICATED. *NM
THE 2002 WAS IN NEED OF FRONT HUBS SINCE THEY WERE NOT REPLACED WHEN THEY SHOULD HAVE BEEN AT THE TIME THE FRONT DIFFERENTIAL WAS REBUILT. THIS CAUSED THE TRUCK TO HAVE EXCESSIVE FRONT WHEEL FRICTION, AND COMPROMISED THE BRAKING CHARACTERISTICS OF THE TRUCK. IT WAS DIFFICULT TO DRIVE, ESPECIALLY IN SNOW, AND THE FRONT WHEEL FRICTION WOULD VARY BASED ON CHANGES IN SPEED, ROAD CONTOUR, TEMPERATURE, STEERING INPUT, THROTTLE INPUT, AND BRAKE INPUT. WHILE BRAKING THE TRUCK WOULD OFTEN PITCH SEVERELY TO ONE SIDE OR THE OTHER, THE ABS WOULD ACTIVATE ON DRY PAVEMENT. ON ONE OCCASION THE ABS ACTIVATED WHEN MY FOOT WAS OFF THE BRAKE. THE TRUCK WOULD ALSO SWAY FROM SIDE TO SIDE AT HIGHWAY SPEED AS THE FRICTION VARIED FROM SIDE TO SIDE. WHEN THE TRUCK WAS RETURNED TO ME ONCE FROM CULLIGAN GMC, THE POWER STEERING EFFORT HAD INCREASED GREATLY. THE CHARACTERISTICS OF THE REAR LOCKING DIFFERENTIAL HAD BEEN CHANGED. THE TRUCK WAS BACK TO THE DEALER, DAVID CADILLAC, MANY TIMES FOR THE SAME CONCERN WITH THE FRONT DIFFERENTIAL. ON ONE OCCASION THE TRUCK WAS RETURNED TO ME GUSHING GEAR LUBE FROM THE FRONT AXLE, ON ANOTHER IT WAS RETURNED TO ME WITH THE FRONT DIFFERENTIAL EMPTY. I WAS CHARGED FOR A 4 WHEEL ALIGNMENT WHEN ONLY 2 WHEELS CAN BE ALIGNED ON THIS TRUCK. THE WRONG OIL FILTER WAS INSTALLED, THE TRUCK WAS DRIVEN ABUSIVELY BY A DEALER EMPLOYEE (IT WAS RUN BEYOND MECHANICAL LIMITS WHILE COLD AS I STOOD IN THE PARKING LOT), AND WHEN I CALLED THE SERVICE ADVISER AFTER THE TRUCK HAD BEEN IN HIS SHOP FOR OVER A WEEK WITHOUT MY HEARING WHAT IT'S STATUS WAS, THE SERVICE PERSON SCREAMED AT ME ON THE PHONE "WHEN IT IS FINISHED I WILL CALL YOU!!!", AND HE SLAMMED THE PHONE DOWN. *NM
THE 2002 WAS IN NEED OF FRONT HUBS SINCE THEY WERE NOT REPLACED WHEN THEY SHOULD HAVE BEEN AT THE TIME THE FRONT DIFFERENTIAL WAS REBUILT. THIS CAUSED THE TRUCK TO HAVE EXCESSIVE FRONT WHEEL FRICTION, AND COMPROMISED THE BRAKING CHARACTERISTICS OF THE TRUCK. IT WAS DIFFICULT TO DRIVE, ESPECIALLY IN SNOW, AND THE FRONT WHEEL FRICTION WOULD VARY BASED ON CHANGES IN SPEED, ROAD CONTOUR, TEMPERATURE, STEERING INPUT, THROTTLE INPUT, AND BRAKE INPUT. WHILE BRAKING THE TRUCK WOULD OFTEN PITCH SEVERELY TO ONE SIDE OR THE OTHER, THE ABS WOULD ACTIVATE ON DRY PAVEMENT. ON ONE OCCASION THE ABS ACTIVATED WHEN MY FOOT WAS OFF THE BRAKE. THE TRUCK WOULD ALSO SWAY FROM SIDE TO SIDE AT HIGHWAY SPEED AS THE FRICTION VARIED FROM SIDE TO SIDE. WHEN THE TRUCK WAS RETURNED TO ME ONCE FROM CULLIGAN GMC, THE POWER STEERING EFFORT HAD INCREASED GREATLY. THE CHARACTERISTICS OF THE REAR LOCKING DIFFERENTIAL HAD BEEN CHANGED. THE TRUCK WAS BACK TO THE DEALER, DAVID CADILLAC, MANY TIMES FOR THE SAME CONCERN WITH THE FRONT DIFFERENTIAL. ON ONE OCCASION THE TRUCK WAS RETURNED TO ME GUSHING GEAR LUBE FROM THE FRONT AXLE, ON ANOTHER IT WAS RETURNED TO ME WITH THE FRONT DIFFERENTIAL EMPTY. I WAS CHARGED FOR A 4 WHEEL ALIGNMENT WHEN ONLY 2 WHEELS CAN BE ALIGNED ON THIS TRUCK. THE WRONG OIL FILTER WAS INSTALLED, THE TRUCK WAS DRIVEN ABUSIVELY BY A DEALER EMPLOYEE (IT WAS RUN BEYOND MECHANICAL LIMITS WHILE COLD AS I STOOD IN THE PARKING LOT), AND WHEN I CALLED THE SERVICE ADVISER AFTER THE TRUCK HAD BEEN IN HIS SHOP FOR OVER A WEEK WITHOUT MY HEARING WHAT IT'S STATUS WAS, THE SERVICE PERSON SCREAMED AT ME ON THE PHONE "WHEN IT IS FINISHED I WILL CALL YOU!!!", AND HE SLAMMED THE PHONE DOWN. *NM