16
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Structure Complaints

Showing 16 of 16
Apr 17, 2019

161131 MILES FRAME RUSTED REAL BAD BODY LOOKS GREAT FOR THE YEAR I JUST BOUGHT THE TRUCK LOOKED REAL CLEAN INSIDE AND OUT FROM ORIGANAL OWNER PUT IT ON A LIFT AND THE FRAME IS SO RUSTED OUT DID SOME GOOGLEING AND FOUND THAT MOST ALL THESE TRUCKS WERE BUILT TO ROT OUT IN 3 YEARS

Apr 17, 2019

161131 MILES FRAME RUSTED REAL BAD BODY LOOKS GREAT FOR THE YEAR I JUST BOUGHT THE TRUCK LOOKED REAL CLEAN INSIDE AND OUT FROM ORIGANAL OWNER PUT IT ON A LIFT AND THE FRAME IS SO RUSTED OUT DID SOME GOOGLEING AND FOUND THAT MOST ALL THESE TRUCKS WERE BUILT TO ROT OUT IN 3 YEARS

Apr 10, 2018 192,887 mi

SPARE TIRE FELL OFF FROM THE CABLE, UNKNOWN, I ALSO HAD A 2001 GMC YUKON AND THE SAME THING HAPPENED, THIS IS UNSAFE AS IT COULD BECOME DETACHED WHILE MOVING AND NEEDS TO BE RECALLED

Apr 10, 2018 192,887 mi

SPARE TIRE FELL OFF FROM THE CABLE, UNKNOWN, I ALSO HAD A 2001 GMC YUKON AND THE SAME THING HAPPENED, THIS IS UNSAFE AS IT COULD BECOME DETACHED WHILE MOVING AND NEEDS TO BE RECALLED

Oct 10, 2011 27,000 mi

FRAME IS COMPLETELY ROTTED & ANY SERVICE STATION I TAKE MY TRUCK TO FOR SERVICE OR INSPECTION REFUSES TO WORK ON MY TRUCK DUE TO SAFETY FROM ACCELERATED FRAME RUST & ROT. I FOUND UPON FURTHER INVESTIGATION THAT GM REFUSES TO FIX THE PROBLEM. I NOW HAVE A VEHICLE THAT IS NOT ROAD WORTHY & UNSAFE EVEN THOU IT HAS LOW MILES & IS IN EXCELLENT CONDITION, I AM UNABLE TO GET A STATE INSPECTION ON THIS VEHICLE & I AM NOT ABLE TO DRIVE MY VEHICLE IN MY STATE DUE TO THIS PROBLEM. *KB

Oct 10, 2011 27,000 mi

FRAME IS COMPLETELY ROTTED & ANY SERVICE STATION I TAKE MY TRUCK TO FOR SERVICE OR INSPECTION REFUSES TO WORK ON MY TRUCK DUE TO SAFETY FROM ACCELERATED FRAME RUST & ROT. I FOUND UPON FURTHER INVESTIGATION THAT GM REFUSES TO FIX THE PROBLEM. I NOW HAVE A VEHICLE THAT IS NOT ROAD WORTHY & UNSAFE EVEN THOU IT HAS LOW MILES & IS IN EXCELLENT CONDITION, I AM UNABLE TO GET A STATE INSPECTION ON THIS VEHICLE & I AM NOT ABLE TO DRIVE MY VEHICLE IN MY STATE DUE TO THIS PROBLEM. *KB

Jun 27, 2010 75,000 mi

I HAVE A 2002 GMC SIERRA Z71 4X4 TRUCK, REGULAR CAB WITH AN 8 FOOT BED. IT HAS 75000 MILES. THE PROBLEM I'M HAVING IS BOTH OF THE OUTSIDE DOOR HANDLES STICK OPEN A LITTLE AFTER YOU PULL THE HANDLE TO OPEN THE DOOR AND GET IN. NOW WHEN YOU PUT THE TRUCK IN GEAR, OR START MOVING THE DOORS LOCK AUTOMATICALLY. WHEN YOU STOP AND PUT THE TRUCK IN PARK THE DOORS AUTOMATICALLY UNLOCK. NOW SINCE THE OUTSIDE DOOR HANDLE IS STUCK SLIGHTLY OPEN THE DOOR WON'T UNLOCK OR OPEN WITH THE INSIDE HANDLE, YOU HAVE TO REACH OUTSIDE PUSH THE HANDLE IN THEN YOU CAN UNLOCK AND OPEN THE DOOR. I HAVE ELECTRIC WINDOWS, AND HAVE TO PUT THEM DOWN TO RESET THE OUTSIDE HANDLE. MY CONCERN IS, IF I WAS IN AN ACCIDENT, AND MY WINDOWS WERE UP, AND MY BATTERY WAS DAMAGED, AND THE TRUCK LOST ELECTRICAL POWER I CAN'T OPEN THE WINDOWS TO RESET THE HANDLE, SO THAT I CAN GET OUT? NOW I'M TRAPPED IN THE TRUCK!! *TR

Jun 27, 2010 75,000 mi

I HAVE A 2002 GMC SIERRA Z71 4X4 TRUCK, REGULAR CAB WITH AN 8 FOOT BED. IT HAS 75000 MILES. THE PROBLEM I'M HAVING IS BOTH OF THE OUTSIDE DOOR HANDLES STICK OPEN A LITTLE AFTER YOU PULL THE HANDLE TO OPEN THE DOOR AND GET IN. NOW WHEN YOU PUT THE TRUCK IN GEAR, OR START MOVING THE DOORS LOCK AUTOMATICALLY. WHEN YOU STOP AND PUT THE TRUCK IN PARK THE DOORS AUTOMATICALLY UNLOCK. NOW SINCE THE OUTSIDE DOOR HANDLE IS STUCK SLIGHTLY OPEN THE DOOR WON'T UNLOCK OR OPEN WITH THE INSIDE HANDLE, YOU HAVE TO REACH OUTSIDE PUSH THE HANDLE IN THEN YOU CAN UNLOCK AND OPEN THE DOOR. I HAVE ELECTRIC WINDOWS, AND HAVE TO PUT THEM DOWN TO RESET THE OUTSIDE HANDLE. MY CONCERN IS, IF I WAS IN AN ACCIDENT, AND MY WINDOWS WERE UP, AND MY BATTERY WAS DAMAGED, AND THE TRUCK LOST ELECTRICAL POWER I CAN'T OPEN THE WINDOWS TO RESET THE HANDLE, SO THAT I CAN GET OUT? NOW I'M TRAPPED IN THE TRUCK!! *TR

Apr 9, 2010 56,000 mi

DEAR SIR, I HAVE A 2002 GMC PICKUP THAT HAS HAD THE SPARE TIRE FALL OUT OF ITS MOUNT DUE TO SEVERE RUST OF THE FRAME. UPON FURTHER INVESTIGATION MY FRAME HAS SEVERE RUST IN SEVERAL OTHER AREAS. I HAVE CONTACTED GMC AND WAS BASICALLY TOLD TO HAVE A NICE DAY! I PURCHASED THIS VEHICLE NEW AND IT HAS 57,000 MILES TOTAL. MY BODY SHOP TELLS ME THAT THE ONLY WAY TO REPAIR THIS FRAME IS TO REPLACE IT! I FIND IT APPALLING THAT GMC SELLS A $40,000.00 VEHICLE THAT HAS A LIFE CYCLE OF 8 YEARS. I CANNOT SELL THIS VEHICLE TO ANYONE AND TRADEIN WOULD BE A JOKE. IS THERE ANY WAY YOU COULD MAKE GMC FACE THIS PROBLEM AND RESOLVE IT? EITHER REPLACE THE PICKUP OR FRAME? ANY HELP WOULD BE GREATLY APPRECIATED! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Apr 9, 2010 56,000 mi

DEAR SIR, I HAVE A 2002 GMC PICKUP THAT HAS HAD THE SPARE TIRE FALL OUT OF ITS MOUNT DUE TO SEVERE RUST OF THE FRAME. UPON FURTHER INVESTIGATION MY FRAME HAS SEVERE RUST IN SEVERAL OTHER AREAS. I HAVE CONTACTED GMC AND WAS BASICALLY TOLD TO HAVE A NICE DAY! I PURCHASED THIS VEHICLE NEW AND IT HAS 57,000 MILES TOTAL. MY BODY SHOP TELLS ME THAT THE ONLY WAY TO REPAIR THIS FRAME IS TO REPLACE IT! I FIND IT APPALLING THAT GMC SELLS A $40,000.00 VEHICLE THAT HAS A LIFE CYCLE OF 8 YEARS. I CANNOT SELL THIS VEHICLE TO ANYONE AND TRADEIN WOULD BE A JOKE. IS THERE ANY WAY YOU COULD MAKE GMC FACE THIS PROBLEM AND RESOLVE IT? EITHER REPLACE THE PICKUP OR FRAME? ANY HELP WOULD BE GREATLY APPRECIATED! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mar 10, 2009

UNDER THE DRIVER AND PASSENGER DOORS THE BODY HAS RUSTED THROUGH. THIS IS THE ONLY SPOT ON THE ENTIRE TRUCK THAT HAS RUST. I TOOK IT TO THE DEALER THAT I ORIGINALLY PURCHASED IT FROM AND WAS TOLD THAT SINCE IT HAD 103,000 MILES IN IT THEY WERE UNABLE TO HELP. *TR

Mar 10, 2009

UNDER THE DRIVER AND PASSENGER DOORS THE BODY HAS RUSTED THROUGH. THIS IS THE ONLY SPOT ON THE ENTIRE TRUCK THAT HAS RUST. I TOOK IT TO THE DEALER THAT I ORIGINALLY PURCHASED IT FROM AND WAS TOLD THAT SINCE IT HAD 103,000 MILES IN IT THEY WERE UNABLE TO HELP. *TR

Sep 20, 2006 82,000 mi

2002 GMC SIERRA THE GALVANIZED STEEL SUPPORT CABLES THAT RETAIN THE TAILGATE IN THE OPEN POSITION CORRODE THROUGH AND BREAK WHERE CARGO OR PEOPLE ON THE TAILGATE MAY FALL. CARGO FALLING OF THE TAILGATE VERY NEARLY STRUCK A NEARBY PERSON AND INJURY WAS LUCKILY AVOIDED. THIS HAS OCCURRED TWICE ON THE VEHICLE, THE FIRST TIME GMC REPLACED THE CABLES UNDER WARRANTY AND SUGGESTED THAT THIS WAS A RANDOM FAILURE. MOST RECENTLY THEY HAVE REFUSED TO CORRECT THE PROBLEM. GMC WAS NOTIFIED OF THIS AND REFUSED TO TAKE CORRECTIVE ACTION.

Sep 20, 2006 82,000 mi

2002 GMC SIERRA THE GALVANIZED STEEL SUPPORT CABLES THAT RETAIN THE TAILGATE IN THE OPEN POSITION CORRODE THROUGH AND BREAK WHERE CARGO OR PEOPLE ON THE TAILGATE MAY FALL. CARGO FALLING OF THE TAILGATE VERY NEARLY STRUCK A NEARBY PERSON AND INJURY WAS LUCKILY AVOIDED. THIS HAS OCCURRED TWICE ON THE VEHICLE, THE FIRST TIME GMC REPLACED THE CABLES UNDER WARRANTY AND SUGGESTED THAT THIS WAS A RANDOM FAILURE. MOST RECENTLY THEY HAVE REFUSED TO CORRECT THE PROBLEM. GMC WAS NOTIFIED OF THIS AND REFUSED TO TAKE CORRECTIVE ACTION.

Dec 28, 2005 76,000 mi

I SAT ON MY TAIL GATE AND THE TAIL GATE FELL DOWN. WHEN I LOOKED I HAD ONE BROKE CABLE AND THE OTHER SIDE THE BOLT WAS MISSING. I BOUGHT TWO CABLES FROM ADVANCE AUTO REPLACED ONE SIDE BUT I COULD NOT GET THE BOLT BACK IN THE OTHER SIDE. I WAS PLANNING TO TAKE THE TRUCK TO THE DEALER THE FOLLOWING WEEKEND FOR THE RECALL BUT THE GATE FELL OFF THE TRUCK AND I DID NOT KNOW IT HAD FELL OFF AND I DRAGGED IT DOWN A DIRT ROAD FOR ABOUT HALF MILE OR MORE. I TRIED TO GET GMC TO REPLACE THE TAIL GATE BUT THEY JUST WANTED TO REPLACE THE CABLE SAYING THAT THE CABLE DID NOT CAUSE THE TAIL GATE TO FALL OFF AND THE DAMAGE WAS NOT DUE TO THE CABLES. I FEEL THAT THE CABLE PROBLEM CAUSED THE TAIL GATE TO FALL OFF. *JB

Dec 28, 2005 76,000 mi

I SAT ON MY TAIL GATE AND THE TAIL GATE FELL DOWN. WHEN I LOOKED I HAD ONE BROKE CABLE AND THE OTHER SIDE THE BOLT WAS MISSING. I BOUGHT TWO CABLES FROM ADVANCE AUTO REPLACED ONE SIDE BUT I COULD NOT GET THE BOLT BACK IN THE OTHER SIDE. I WAS PLANNING TO TAKE THE TRUCK TO THE DEALER THE FOLLOWING WEEKEND FOR THE RECALL BUT THE GATE FELL OFF THE TRUCK AND I DID NOT KNOW IT HAD FELL OFF AND I DRAGGED IT DOWN A DIRT ROAD FOR ABOUT HALF MILE OR MORE. I TRIED TO GET GMC TO REPLACE THE TAIL GATE BUT THEY JUST WANTED TO REPLACE THE CABLE SAYING THAT THE CABLE DID NOT CAUSE THE TAIL GATE TO FALL OFF AND THE DAMAGE WAS NOT DUE TO THE CABLES. I FEEL THAT THE CABLE PROBLEM CAUSED THE TAIL GATE TO FALL OFF. *JB