2010 GMC SIERRA 1500 Structure Problems

33 complaints about Structure

33
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Structure Complaints (33)

Oct 23, 2025

Took truck in to have brake light checked to prepare for a trip. Got a call the next day from auto service center that the frame off the truck is completely rusted and that it was unable to be lifted up for service. They stated that the vehicle was unsafe to drive and that any hard bump, speed bump or over correction could cause the frame to fall out.

Jul 30, 2024

Extreme frame rust and rot issues with this truck and many around this year they’re rotting away excessively

Feb 14, 2023

The contact owns a 2010 GMC Sierra 1500. The contact stated that on numerous occasions while driving over a bump or bridge, the vehicle swayed abnormally. The contact was unsure if any warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the entire subframe was rusted and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 125,900.

Mileage: 125,900

Sep 14, 2022

Frame rusted out despite regular maintenance and cleaning. Rotted from the inside out, then spread to the wheel wells and bed. Crossmembers forming holes. Has gotten perpetually worse and is a well documented phenomenon by others online over the past 5 years.

Oct 2, 2021

Dashboard has been cracking overtime.

Jul 27, 2021

The contact owns a 2010 GMC Sierra 1500. The contact stated that upon inspection it was discovered that the receiver hitch was rusted and caused several holes. In addition, the spare tire hanger was also severely rusted. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet contacted. The failure mileage was 104,000.

Mileage: 104,000

Jun 8, 2021

The contact owns a 2010 GMC Sierra 1500. The contact stated that while the vehicle was being serviced, she was informed that the sub-frame was corroded. The contact took the vehicle to the used car dealer where she purchased the vehicle, and requested a second opinion. The vehicle was taken to a second inspection station and was Informed that the sub-frame was corroded. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 178,118.

Mileage: 178,118

Dec 31, 2020

MY DASH HAD 4 CRACKS IN IT. THE PART COVERING THE PASSENGER AIR BAG IS VERY IN SAFE

Mileage: 200,000

May 29, 2020

DASH CRACK AROUND PASSENGER AIRBAG WHICH COULD DAMAGE AIRBAG OR BECOME SHRAPNEL IN AN ACCIDENT. THIS IS MY 2ND DASH THAT CRACKED IN THE SAME LOCATION. *TR

Mileage: 63,000

Nov 5, 2018

EXTREME RUST ON UNDERCARRIAGE HAD BROKEN SUSPENSION, BRAKE LINES, FUEL LINES, FRAME INTEGRITY

Mileage: 87,000

Sep 26, 2018

CRACKED DASH BY PASSENGER AIRBAG! IF I WAS TO GET IN AN ACCIDENT AND MY PASSENGER AIRBAG GOES OFF MY PASSENGER IS MOST LIKELY GOING TO BE HIT WITH CRACKED DASH PIECES AS WELL.

Mileage: 90,000

Jul 2, 2018

MY 2010 GMC SIERRA HAS 47,000 MILES ON IT, PRIMARILY SITS IN A TEMPERATURE CONTROLLED GARAGE, AND HAS 3 CRACKS IN THE DASH. TWO OF THE CRACKS HAPPNED WHILE SITTING STATIONARY IN THE GARAGE. TWO OF THE CRACKS ARE CONNECTED TO THE AIR BAG CREATING A HAZARD. GMC NOR THE DEALER WILL TAKE CARE OF THIS CONSIDERING A LOT OF COMPLAINTS BY OTHER OWNERS.

Mileage: 40,000

Mar 30, 2018

DASH CRACK. DASH IS CRACKED AT AIRBAG. ALREADY BEEN REPLACED ONCE BY DEALER AND IS CRACKING IN SAME SPOT. AFRAID IF AIR BAG DEPLOYED IT COULD CAUSE SERIOUS HARM OR EVEN DEATH DUE TO SHARP PLASTIC PIECES THAT ARE BROKEN ON DASH

Mileage: 96,000

Feb 2, 2018

TL* THE CONTACT OWNS A 2010 GMC SIERRA 1500. WHILE DRIVING AT 50 MPH, THERE WAS AN ABNORMAL POPPING NOISE AND THE DASHBOARD HAD A HOLE. THE DASHBOARD WAS CRACKED ACROSS TO THE AIR BAG, AND PLASTIC AND METAL FRAGMENTS WERE EXPOSED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 73,000.

Mileage: 73,000

Jan 5, 2018

PERSISTENT BURNING OF HEADLIGHT BULBS. NUMEROUS HEADLIGHT BULB CHANGES, WIRING CHANGED, HOUSING CHANGED, AND LIGHT CONTINUES TO BURN OUT. NUMEROUS OWNERS OF THIS YEAR AND MODEL REPORTING THE SAME OCCURRENCE. VERY TIME CONSUMING, COSTLY, AND IRRITATING ESPECIALLY WHEN COPS BECOME INVOLVED AND HAND OUT TICKETS.

Sep 26, 2017

DASH CRACKED IN TWO PLACES ABOVE INSTRUMENT PANEL AN IN CORNER OF AIR BAG. I DON'T KNOW IF THE VEHICLE WAS IN MOTION OR STATIONARY.

Mileage: 103,000

Jun 29, 2017

UPPER DASHBOARD CRACKED ALONG AIRBAG LOCATION ON PASSENGER SIDE - TOP LEFT CORNER OF AIR BAG. CAR WAS PARKED, CRACK WAS JUST THERE WHEN I ENTERED THE VEHICLE ONE MORNING...NOT JUST ONCE BUT TWICE. APPARENTLY THE DASHBOARD CRACKS JUST AFTER THE THIRD YEAR AND RE-OCCURS WITH REPLACEMENT DASHBOARDS AS WELL (ALL DASHBOARDS ARE DEFECTIVE, INCLUDING THE REPLACEMENTS). NOTE: EXACT SAME CRACK AND LOCATION AS MANY OTHERS REPORTED ON FACEBOOK GROUP FORUM PAGE (07-13 GM CRACKED DASH SAFETY HAZARD FOR ALL TRUCKS).

Mileage: 36,000

Jun 13, 2017

THE DASHBOARD CRACKED AROUND THE PASSENGER AIRBAG AS WELL AS THE STEERING WHEEL FOR NO REASON...WORRIED THAT IF THE AIRBAG GOES OFF THE DASH WILL BREAK APART AND CAUSING INJURIES. 3 OF US AT WORK THAT OWN A GMC/CHEVY PRODUCT IN THIS AGE RANGE HAS THE SAME CRACKS IN THE SAME PLACES. MY DASH CRACKED OVERNIGHT WHILE SITTING IN A GARAGE. THE AIR TEMPS WERE IN THE 60'S SO COULD NOT BE BECAUSE OF HEAT OR COLD. THE REPAIR FOR THE CRACKED DASH WAS A LITTLE OVER $1200.

Mileage: 60,000

Jan 26, 2017

THE 2010 GMC SIERRA LD 1500 HAD MULTIPLE PREMATURE FAILURES ASSOCIATED WITH THE ELECTRICAL SYSTEM. THE FAILURE WERE PERTAINING TO THE RADIO ASSOCIATED WITH AN INTERNAL SHORT FROM THE INSTRUMENT CLUSTER/PANEL AND THE DRIVERS SIDE ELECTRONIC FUNCTION PANEL. MONTHS AFTER OWNING THE VEHICLE, A FAILURE PROGRESSED IN WHICH THE DRIVER WAS UNABLE TO USE THE FUNCTION BUTTONS FOR THE WINDOWS AND UNABLE TO LOCK OR UNLOCK THE DOORS FROM THE ELECTRONIC FUNCTION PANEL UNLESS USING THE KEY FOB TO LOCK AND UNLOCK THE DOORS. ONLY THE FRONT PASSENGER AND THE REAR PASSENGERS MAY WIND THE WINDOWS DOWN DUE TO THE FAILURE. THE DRIVER WAS ONLY ABLE TO WIND THE WINDOW DOWN ON THE DRIVERS SIDE DUE TO THE FAILURE. IN ADDITION, THE AUX FUNCTION SHORTED PREMATURELY SO WHEN ATTEMPTING TO ATTACH A DEVICE, IT MAY OR MAY NOT CONNECT DUE TO AN INTERNAL ELECTRICAL SHORT IN WHICH IT MAY NOT RECOGNIZE THE DEVICE (PHONE, MP3, TABLET OR IPAD/IPOD). AN ABNORMAL NOISE PROGRESSED FROM THE FRONT OF THE TRUCK AND UPON A MECHANICS INSPECTION, IT WAS DIAGNOSED THAT THE UPPER CONTROL ARM NEEDED TO BE REPLACED, THE DRIVERS SIDE WINDOW SWITCH PANEL AND RECOMMENDED TAKING THE VEHICLE FURTHER DIAGNOSTIC TESTING ON THE INTERNAL ELECTRICAL FAILURES. THERE WAS ALSO PROGRESSION OF PREMATURE RUST UNDER THE FRAME IN WHICH THE MECHANIC RECOMMENDED COATING THE FRAME TO PREVENT ANY FURTHER RUSTING UNDER THE VEHICLE. THE VEHICLE WAS TO BE TAKEN TO THE DEALER FOR FURTHER TESTING AND DIAGNOSIS. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.

Oct 27, 2016

CRACK ON DASH ABOVE GAGES AS WELL AS ABOVE AIRBAG!!

Mileage: 105,000

Oct 21, 2016

CRACKED DASHBOARD. MY VEHICLE IS A 2010 WITH 43,000 MILES AND IS STORED IN A GARAGE MOST OF THE TIME (NOT A DAILY DRIVER). DASHBOARD CRACKED WHILE SITTING IN THE GARAGE. NO EXTREME CHANGES IN TEMPERATURE AS GARAGE IS HEATED.

Mileage: 43,000

Jul 26, 2016

TL* THE CONTACT OWNS A 2010 GMC SIERRA 1500. WHILE OPENING THE FRONT DRIVER DOOR, THE HANDLE FRACTURED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Jun 29, 2016

DASH CRACKED UNDER WARRANTY AND WAS REPLACED IMMEDIATELY BY THE DEALER (HOWARD BENTLEY IN ALBERTVILLE,AL). REPLACEMENT DASH HAS CRACKED AGAIN. MY CONCERN IS THIS IS A KNOWN ISSUE WITH CERTAIN GM MODELS AND IN THE EVENT OF A CRASH THE PIECES OF COMPROMISED DASH WILL BECOME A PROJECTILE INSIDE THE VEHICLE.

Mileage: 60,000

Jun 2, 2016

CRACKED DASH LEFT TOP CORNER OF PASSENGER AIR BAG AREA. SAME AS EVERYONE ELSE ON HERE. REPLACED DRIVERS SIDE SEAT MOTOR AT$132. REPLACED DRIVERS SIDE REAR WINDOW REGULATOR AT $165 WITH LABOR AT $60. REPLACED BOTH DOOR HANDLES AT $89 WITH LABOR AT $60. HAD TO RENT A CAR FOR 4 DAYS IN THE AMOUNT OF $285. THIS ALL HAPPENED IN NOV. AND DEC. OF 2015. NONE OF WHICH IS COVERED BY MY EXTENDED WARRANTY PURCHASED FROM DEALER. ALSO THE PAINT IS BUBBLING AROUND THE REAR CARGO LIGHT. ALSO NOT COVERED UNDER MY "PAINT WARRANTY". AT THE TIME OF ALL THIS HAPPENING WE HAD LESS THAN 65,000 MILES ON THE VEHICLE.

Mileage: 65,000

May 3, 2016

MULTIPLE CRACKS ON DASHBOARD. THE FIRST TWO (2) CRACKS APPEARED ABOUT 3 YEARS AGO (TRUCK ONLY THREE YEARS OLD AT THAT TIME) LOCATED ON PASSENGER SIDE OF DASH - ABOVE WHERE GLOVE BOX ENDS. JUST FOUND ANOTHER CRACK THIS PAST WEEKEND WHEN CLEANING DASH. (TRUCK IS NOW 6 YRS OLD - JUST FINISHED PAYING IT OFF!!) THIS ONE IS LOCATED ON LEFT SIDE OF DRIVER SIDE, ABOUT HALF WAY BACK. MY CONCERN IS THAT THE DASH IS NOW COMPROMISED. IN THE EVENT THE AIRBAGS ARE DEPLOYED, MY CONCERNS ARE THAT THE AIRBAGS MAY NOT COME OUT, COME OUT IMPROPERLY DUE TO THE CRACKS, OR THAT THERE MAY BE ADDITIONAL DASH PARTS BECOMING A PROJECTILE THAT COULD CAUSE MORE HARM. IN READING THIS SITE IT SEEMS THAT THIS IS A KNOWN PROBLEM THAT SHOULD BE ADDRESSED BEFORE IT CAUSES A MAJOR PROBLEM. THIS TRUCK HAS BEEN KEPT IN PARTIAL SHADE AND HAS ALWAYS HAD A SUNSCREEN IN PLACE WHEN NOT IN USE.

Mileage: 97,000

Jun 2, 2015

TL* THE CONTACT OWNS A 2010 GMC SIERRA 1500. THE CONTACT OBSERVED A CRACK IN THE DASHBOARD NEAR THE FRONT PASSENGER SIDE AIR BAG. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER; HOWEVER, THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,500.

Mileage: 64,500

Mar 20, 2015

AROUND 37,000 MILES A CRACK APPEARED ON THE PASSENGER SIDE DASH, AROUND THE PASSENGER AIRBAG. THERE ARE NOW 3 CRACKS AROUND THE AIRBAG AND THESE CRACKS COULD POTENTIALLY RESULT IN A TEAR IN THE AIRBAG DURING DEPLOYMENT, RENDERING THE AIRBAG INEFFECTIVE IN PREVENTING INJURY DURING AN ACCIDENT. FROM ONLINE SEARCHES, IT APPEARS THIS MIGHT HAVE BEEN A DESIGN ISSUE ON THE 2010 MODEL THAT WAS FIXED STARTING WITH THE 2011 TRUCKS. THE DEALER INFORMED ME THAT THERE IS NO RECALL. I FEEL THAT DUE TO THE POSSIBLE SAFETY ISSUE ASSOCIATED WITH THIS, THE DASHES FOR THIS MODEL YEAR OF SIERRA SHOULD BE FIXED BY GM. *TR

Mileage: 37,000

Mar 18, 2015

3 YEARS AGO WHILE MY VEHICLE WAS STILL "UNDER BUMPER TO BUMPER WARRANTY" A CRACK ON THE PASSENGER SIDE DASH APPEARED AT THE UPPER LEFT CORNER OF WHERE THE PLATE IS THAT COVERS THE AIRBAG. MUNDAY CHEVROLET IN SPRING TEXAS TOLD ME THIS WAS NOT COVERED UNDER THE "WARRANTY" BUT THEY WOULD REPLACE IT FOR A REDUCED COST OF $1,000. GM IS NOT GETTING ANOTHER BAIL OUT FROM ME. THE SINGLE CRACK DEVELOPED A SECONDARY CRACK RESULTING IN A "Y" SHAPED CRACK. ABOUT A WEEK AGO THE AREA IN THE "TOP" OF THE "Y" FELL OUT SO NOW THERE IS A HOLE AND A CRACK. THE PROBLEM IS GETTING WORSE AND NOT ONLY DOES THIS UNFAIRLY DEVALUE MY INVESTMENT BECAUSE GMC USED INFERIOR, CHEAP MATERIALS, MOST IMPORTANTLY IT IS NOT SAFE. IF THE AIRBAG DEPLOYS, THERE IS AN INCREASED LIKELIHOOD THAT THE ENTIRE DASHBOARD SPLINTERS INTO SHARP DEADLY PROJECTILES. THIS COMPANY HAS A HISTORY OF COVERING UP INFERIOR PRODUCTS AND POOR DECISIONS RESULTING IN LOSS OF LIFE AND FINANCIAL LOSS. GM CONTINUES TO EXPECT CUSTOMERS AND TAXPAYERS TO SUFFER FOR THEIR LACK OF QUALITY AND POOR DECISIONS. GM NEEDS TO BE HELD ACCOUNTABLE AND REPLACE DANGEROUS AND DEFECTIVE DASHBOARDS OR THEY WILL CONTINUE TO CUT CORNERS AND HIDE ISSUES. PLEASE DO NOT ALLOW GM TO EXPLOIT HARD WORKING FAMILIES. *TR

Mileage: 34,800

Aug 14, 2014

THERE ARE CRACKS ON DRIVERS SIDE DASH & AROUND AIR BAG ON PASSENGER SIDE. *TR

Mileage: 45,500

Aug 6, 2014

TL* THE CONTACT OWNS A 2010 GMC SIERRA 1500. THE CONTACT STATED THAT THE FRONT EXTERIOR PASSENGER'S SIDE DOOR HANDLE FRACTURED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWO TIMES AND THE PLASTIC DOOR HANDLE WAS REPLACED EACH TIME. MOST RECENTLY THE FAILURE RECURRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

Mileage: 54,000

Jul 21, 2013

INSIDE DRIVER DOOR HANDLE CHROME IS FLAKING. 3/9/13 IT CUT MY INDEX FINGER FAIRLY DEEP AND APPROXIMATELY 1/2 INCH IN LENGTH. OF COURSE IT BLED ALL OVER MY SUIT AS I WAS HEADING TO BE THE BEST MAN AT A WEDDING. 7/21/13. MY SON WAS GETTING OUT OF THE DRIVERS DOOR AND RECEIVED THE SAME INJURY. *TR

Mileage: 60,000

May 24, 2011

TL* THE CONTACT OWNS A 2010 GMC SIERRA 1500. THE CONTACT STATED THAT THE UNDERCOATING OF THE SUB-FRAME WAS DETACHING FROM THE VEHICLE IN SMALL PORTIONS. THE CONTACT STATED THAT THE VEHICLE WAS PURCHASED LESS THAN ONE YEAR AGO BEFORE THE FAILURE WAS DISCOVERED. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY OFFERED NO ASSISTANCE, STATING THAT THE FAILURE WAS NORMAL. THE MANUFACTURER WAS THEN CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000. THE VIN WAS NOT AVAILABLE.

Mileage: 15,000

Aug 16, 2010

I RECENTLY PURCHASED A 2010 GMC SIERRA CREW CAB. THE REAR SEAT HEAD RESTRAINTS ARE INADEQUATELY AND/OR DEFECTIVELY DESIGNED, AND WILL OFFER LITTLE PROTECTION TO THE REAR SEAT PASSENGERS IN THE EVENT OF A REAR END COLLISION. THE RESTRAINTS ARE MOUNTED ON SHORT POSTS, WHICH DO NOT EXTEND HIGH ENOUGH TO OFFER PROTECTION TO MOST INDIVIDUALS WHO ARE SEATED IN THE REAR. THE POSTS ALSO DO NOT LOCK IN PLACE, (LIKE THE FRONT HEADRESTS) AND SIMPLY SLIDE UP AND DOWN FREELY. I CONTACTED GMC BY LETTER, AND REQUESTED THAT THEY MODIFY OR REPLACE THE HEADRESTS, BUT THEY REFUSED, STATING THAT THE VEHICLE WAS DESIGNED TO PASS ALL FEDERAL SAFETY STANDARDS. AFTER DOING SOME RESEARCH, I REALIZED THAT AUTO MANUFACTURERS ARE NOT REQUIRED TO INSTALL HEAD RESTRAINTS ON THE REAR SEATS OF PASSENGER VEHICLES, AND THAT THE SHAPE, SIZE AND LOCATION OF THE RESTRAINTS CONTINUES TO VARY FROM VEHICLE TO VEHICLE. IT THEREFORE APPEARS THAT MANY VEHICLES, SUCH AS MINE, OFFER INADEQUATE HEAD PROTECTION FOR ALL BUT THE FRONT SEAT PASSENGERS. INDEED, THE PROTECTION IS SO POOR IN THE SIERRA, THAT ANY FRONT OR REAR COLLISION WILL LIKELY RESULT IN THE REAR SEAT PASSENGERS' HEADS COLLIDING WITH THE REAR WINDOW, CAUSING HEAD TRAUMA IN ADDITION TO THE CERVICAL TRAUMA SUSTAINED FROM THE LACK OF HEAD AND NECK SUPPORT. I AM QUITE DISAPPOINTED THAT MY VEHICLE OFFERS SUCH INADEQUATE PROTECTION, AND HOPE THAT THE NHTSA WILL TAKE ACTION ON THE ISSUE. THE COST OF INSTALLING ADEQUATE HEAD RESTRAINTS IN ALL U.S. VEHICLES SURELY OUTWEIGHS THE HEALTH CARE AND HUMAN COSTS THAT ARE BEING BORNE BY OUR CONSUMERS EVERY TIME SOMEONE IS INJURED DUE TO A MANUFACTURER'S FAULTY OR NEGLIGENT HEAD REST DESIGN. UNTIL THE NHTSA MANDATES SUCH PROTECTIONS, AUTO MANUFACTURERS WILL HAVE FREE REIGN TO CONTINUE TO SKIMP ON CONSUMER SAFETY, AND THE U.S. PUBLIC WILL CONTINUE TO SUFFER THE CONSEQUENCES. *TR

Mileage: 600