2013 GMC SIERRA 1500 Air Bags Problems

The contact owns a 2013 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags). The contact took the vehicle to the local dealer and had the recall repair performed February 25, 2021. The contact stated the air bag warning light had since illuminated. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was unknown.

The contact owns a 2013 GMC Sierra 1500. The contact stated that while her son was driving approximately 70 MPH, the driver’s and passenger’s side air bags inadvertently deployed, causing the seat belts lock into place. The vehicle was taken to the dealer and the contact was informed that there was no recall on the VIN for the failure. The manufacturer was made aware of the failure and scheduled an inspection however, the results were not made available. The vehicle was not repaired. The failure mileage was unknown.

During a Takata Air bag recall repair GMC Warsaw, IN broke my dash and now refuses to fix the problem.

Unknown. There is a recall on this vehicle according to this website and the manufacturer has never contacted us about it.

Takata recall. The contact owns a 2013 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 21V053000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 GMC Sierra 1500. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 21V054000 (Air Bags). The contact stated that prior to having his vehicle repaired, he had not experienced any failure with his vehicle. The contact stated that once he picked up the vehicle, he noticed that there was a crack on the passenger’s side dashboard where the air bag was replaced. The vehicle was taken back to the dealer and the contact was informed that the dealer was not liable for any damages to the dashboard. The contact stated that the dealer provided a letter from the manufacturer which stated that the dealer nor manufacturer was responsible for any damages done in the process of completing the recall. The contact stated that his vehicle was in perfect condition prior to the repair and felt that the air bag was now unsafe. The manufacturer was not notified of the failure. The approximate failure mileage was 70,000.

Mileage: 70,000

Takata recall. The contact owns a 2013 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.

Takata Recall. The contact owns a 2013 GMC Sierra 1500. The contact received a recall notification for NHTSA Campaign Number: 21V054000 (Air Bags) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.

Takata recall. The contact owns a 2013 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.

Takata Recall. The contact owns a 2013 GMC Sierra 1500. The contact received a recall notification for NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Received notice in March 2021 of defective passenger side air bag inflator which, due to environmental related degradation can explode during deployment sending metal fragments through the air bag into the vehicle risking serious injury or death. Notice further states parts are not currently available to repair the defect. No notice was received as of 9/15/21, and in checking on NHTSA and GM websites on this topic, there is no indication of when or if it will ever be repaired. This complaint is initiated to get specific information how long a passenger in my vehicle is at risk of serious injury or death from this defective air bag inflator.

Takata recall. The contact owns a 2013 GMC Sierra 1500. The contact received a recall notification for NHTSA Campaign number: 21V053000 (Air Bags). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The part was not available for the repair. The contact had not experienced a failure. Vin tool confirms parts are available.

Takata Recall. The contact owns a 2013 GMC Sierra. The contact received notification of NHTSA Campaign Number: 21V053000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The manufacturer was notified and advised the contact to call the local dealer to schedule an appointment. The contact called the dealer and an appointment was scheduled however, after calling the dealer back to change the appointment date, she was informed that parts were not yet available. The contact had not experienced a failure. Vin tool confirms parts not available.

Takata recall. The contact owns a 2013 GMC Sierra 1500. The contact received notification of NHTSA campaign number: 21V054000 (Air Bags) however, the part to do the recall repair was not yet available. No dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

MY GMC SIERRA 1500 HAS NUMEROUS CRACKS ACROSS THE UPPER DASH THAT HAVE APPEARED OVER THE LIFE OF THE VEHICLE. I ATTEMPTED TO HAVE THE DASHBOARD REPLACED UNDER WARRANTY BUT WAS DENIED. I RECENTLY HAD THE PASSENGER AIRBAG REPLACED DUE TO A RECALL. THE DEALERSHIP REFUSED TO REPLACE THE DASHBOARD, AND WHEN THEY REPLACED THE ORIGINAL CRACKED DASHBOARD, MANY OF THE CRACKED PIECES DID NOT LINE UP, LEAVING THE DASH LOOKING FURTHER DAMAGED. PLEASE FORCE GMC TO OFFER A RECALL OF THE SUBSTANDARD DASHBOARD, OR REPLACE THE DASHBOARD DURING THE REPLACEMENT OF THE AIRBAG.

Mileage: 60,000

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: NUMBER 21V053000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE LOCAL DEALER GERRY LANE CHEVROLET LOCATED AT 6505 FLORIDA BLVD, BATON ROUGE, LA 70806 WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V054000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BERT OGDEN BUICK GMC (4216 S. EXPRESSWAY 281, EDINBURG, TX 78542, (956) 205-0761) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE DASHBOARD HAS CRACKED IN SEVERAL PLACES, AND I BELIEVE, IT IS GOING TO EFFECT THE AIR BAG SYSTEM AND DASHBOARD WIRING, WHICH COULD LEAD TO THE PASSENGER AIR BAG NOT DEPLOYING OR ENGINE STALLING AT SPEED BECAUSE OF PIECES OF DASH FALLING INTO THE WIRES.

TL* THE CONTACT OWNS A 2013 GMC SIERRA 1500. THE CONTACT STATED THAT THE AIR BAG INDICATOR REMAINED ILLUMINATED FOR AT LEAST TWO YEARS. THE VEHICLE WAS TAKEN TO VINCE WEBB CADILLAC OF PENSACOLA (5651 PENSACOLA BLVD, PENSACOLA, FL 32505, (850) 912-9372), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

THE DASHBOARD HAS SEVERE CRACKS IN FRONT OF THE DRIVER ABOVE THE INSTRUMENT PANEL AND ALSO AROUND THE PASSENGER AIRBAG. THESE CRACKS ARE RESULTING FROM A POOR DESIGN AND NOT FROM ANY ACCIDENT OR MISUSE. THIS IS A WELL KNOWN ISSUE WITH THIS VINTAGE OF TRUCK AND HAS AFFECTED MANY OWNERS. THIS IS A SAFETY CONCERN BECAUSE IN THE EVENT OF A ACCIDENT THAT DEPLOYS THE AIRBAGS, THE MANUFACTURERS DEFECTIVE DASHBOARD WOULD SHATTER AND YIELD PROJECTILES WITHIN THE CABIN AREA. THE DASH REQUIRES FULL REPLACEMENT AND CANNOT BE REPAIRED.

Mileage: 70,000

I RECEIVED A RECALL NOTICE IN JULY 2016, I INQUIRED AT THE DEALERSHIP ABOUT HAVING THE RECALL DONE. I WAS TOLD THAT THEY DO NOT HAVE THE PARTS DURING MY FIRST INQUIRY. ON MY 2ND INQUIRY, I WAS TOLD THAT GM WAS AWAITING COURT PROCEEDINGS TO BE RESOLVED REGARDING GM'S RESPONSIBILITY AND/OR COST. SINCE THEN TO DATE, MY DASHBOARD AT THE AREA OF THE PASSENGER AIRBAG HAS CRACKED AND I STILL HAVE NOT BEEN ABLE TO RESOLVE THE MATTER.

Mileage: 44,800

TAKATA RECALL..RECEIVED A RECALL NOTICE ON 07/2016/ FROM GMC ABOUT DEFECTIVE AIR BAG. LETTER SAYS "NO NEED TO TAKE ACTION NOW. YOU WILL BE NOTIFIED WHEN PARTS ARE AVAILABLE TO REMEDY YOUR VEHICLE." I HAVE NEVER BEEN NOTIFIED BY GM..STILL WAITING, I NOW HAVE A COLLEGE STUDENT DRIVING THIS PICKUP AND WOULD LIKE SOME ATTENTION.

MY COMPLAINT IS FOR THE CRACKED DASHBOARD JUST ABOVE THE FORWARD LEFT CORNER OF THE PASSENGER SIDE AIRBAG COMPARTMENT. THE DASH CRACKED FOR NO APPARENT REASON; THERE IS NO KNOWN CAUSE. MY CONCERN IS BOTH COSMETIC AND SAFETY. NOT ONLY SHOULD A VEHICLE LESS THAN 5YRS OLD NOT HAVE A CRACKED DASHBOARD, BUT SINCE THE DASH IS CRACKED DIRECTLY ADJACENT TO THE AIR BAG COMPARTMENT, AND IS APPARENTLY PRONE TO CRACKING, THERE IS THE POTENTIAL FOR THE DASH TO SPLINTER AND PROJECT SMALL PIECES OF PLASTIC INTO THE BODY OF PASSENGERS IF THE AIRBAG WERE TO BE DEPLOYED.

Mileage: 110,000

CRACK IN DASHBOARD BY PASSENGER AIRBAG...AFRAID IT WILL DEPLOY

Mileage: 60,000

INSTALLING A CHILD RESTRAINT SYSTEM ON THE PASSENGER SIDE OF TRUCK. IF THE AIRBAG WENT OFF IT WOULD INJURE OR KILL THE CHILD. THE VEHICLE IS EQUIPPED TO HOOK UP A CAR SEAT. THERE IS NO DEVICE TO TURN OFF THE AIRBAG WHEN A CHILD IS IN THEIR SEAT. NOBODY MENTIONED THIS WHEN PURCHASING THIS VEHICLE THAT YOU SHOULD NOT INSTALL A CAR SEAT. WENT TO MICHIGAN STATE POLICE CAR SEAT EXPERT AND THE SARGE TELLS ME SHE HAS TRIED TO GET THEM TO INSTALL A SWITCH. I HAVE THE FEDERAL FORM SAYING I ASSUME ALL LIABILITY . THERE EITHER NEEDS A SWITCH OR SAY YOU SHOULD NOT INSTALL A CAR SEAT. CALLING GM I WAS TOLD TO PUT THE CHILD SEAT IN THE BACK. I HAVE ONLY ONE SEAT NO BACK SEAT. I ASKED IF I SHOULD INSTALL IT IN THE BED OF THE TRUCK. THERE RESPONSE WAS PUT CAR SEAT IN THE BACK SEAT. I WOULD IF I HAD ONE!. I AM AFRAID TO CARRY MY GRANDDAUGHTER IN MY VEHICLE. THE SARGENT CONFIRMED NOT TO PLACE CAR SEAT IN THE MIDDLE BECAUSE IF THE DRIVERS AIRBAG WENT OFF IT WOULD KILL HER. THE MANUAL SAY DON'T PUT THE CAR SEAT IN THE MIDDLE. IF PLACED ON THE PASSENGER SEAT IT WOULD HURT HER AND POSSIBLY BREAK BOTH LEGS. GM REFUSES TO INSTALL A SWITCH EVEN AT MY EXPENSE. THEY SAY IT IS A LIABILITY. IT SEEMS TO ME THEY ARE LIABLE IF THEY DON'T. NEED SOME HELP SO MORE KIDS DON'T GET HURT.

MY DASHBOARD HAS A CRACK THAT APPEARED TODAY THAT'S LOCATED ON THE TOP LEFT CORNER OF MY PASSENGER SIDE AIRBAG. I CALLED GM TODAY AND TOLD THEM OF THE SITUATION AND THEY STATED THAT THEY'RE AWARE OF THESE CRACKS HOWEVER THERE ISN'T A RECALL DUE TO IT NOT BEING A SAFETY ISSUE WHILE DRIVING. THE GM LADY ASKED ME HOW MANY MILES ARE ON MY TRUCK SO I TOLD HER IT ONLY HAS 29,204 MILES AND I'M THE ORIGINAL FIRST OWNER AND BOUGHT MY TRUCK BRAND NEW FROM THE DEALER. SHE THEN STATED THAT THE TRUCK IS ALREADY OVER THE 36 MONTH / 36,000 MILE WARRANTY THEREFORE IT'S NOT COVERED FOR A FREE DASHBOARD REPLACEMENT. CAN SOMEONE AT THE NHTSA PLEASE HELP ME OUT OR POINT ME IN THE RIGHT DIRECTION SO I CAN GET THIS PROBLEM RESOLVED. THANKS IN ADVANCE. *TR

Mileage: 29,204

2013 GMC SIERA15004WD IT HAS BEEN GARAGE KEPT AND HAND WASHED! THE DASH IS CRACKED OVER THE STERI G WHEEL AND THE PASSENGERS SIDE AIRBAG! THIS CAN'T BE SAFE! NOT TO MENTION IT JUST TURNED TO 40000 MILES! AND! THE PAINT WILL CHIP OFF IF SO MUCH AS A FLY HITS IT! AND THE PAINT ON THE ROOF HAS BUBBLES IT! AND THEY SAY IT'S HAIL DAMAGE! REALLLY ON JUST THAT PART OF THE TRUCK? I WILL NEVER PURCHASE ANOTHER GMC ( ALTHOUGH ME AND MY HUSBAND PURCHASED 2 NEW ONES WITHIN 6 MONTHS) THEY ARE CHEAPLY MADE AND EXPENSIVE TO BUY! THEY SHOULD BE BANNED FROM SELLING SUCH JUNK! AND THEY MADE THE MO EY NOW THEY ARE DOUBLE DIPPING MAKI G ALL THESE PEOPLE FIX THESE WRETCHED DASHES ON NEW VECHICLES! SHAME ON YOU!! AND WHEN YOUR BANKRUPT FROM INJURIES DUE TO YOUR NEGLIGENCE IT WILL BE A BLESSING!!!

Mileage: 40,000

DASH BROKE AT THE AIR BAG, IF IT WAS TO DEPLOY WILL SEND SHARP PIECES OF PLASTIC AT THE DRIVER AND PASSENGER.

Mileage: 44,000

I HAVE A COUPLE CRACKS ON MY DASHBOARD AROUND THE PASSENGER AIRBAG. I ASKED THE DEALER TO REPLACE IT FOR FREE. THEY WANT TO CHARGE ME 300 DOLLARS.

Mileage: 60,000

DASHBOARD CRACKED IN SEVERAL PLACES NEAR FRONT PASSENGER AIRBAGS

Mileage: 48,575

TL* THE CONTACT OWNED A 2013 GMC SIERRA 1500. WHILE DRIVING ON THE HIGHWAY AND MAKING A LEFT TURN, THE CONTACT'S VEHICLE WAS STRUCK ON THE FRONT PASSENGER SIDE BY AN ONCOMING VEHICLE DRIVING 67 MPH. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT WAS INJURED AND RECEIVED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO A WRECKING YARD. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

Mileage: 97,000

TL* THE CONTACT OWNED A 2013 GMC SIERRA 1500. WHILE MAKING A LEFT TURN ONTO THE HIGHWAY, ANOTHER VEHICLE TRAVELING 67 MPH CRASHED INTO THE REAR PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE SPUN AROUND AND WAS STOPPED BY A CURB. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT BECAME UNCONSCIOUS AS A RESULT OF THE CRASH AND SUSTAINED A LACERATION TO THE HEAD, BRUISES TO THE NECK, BACK, AND HIPS, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

SAFETY ISSUE WITH CRACKS IN THE DASHBOARD IN THE UPPER LEFT PORTION OF THE PASSENGER SIDE AIRBAG. IF THE AIRBAG GOES OFF, EITHER IN ACCIDENT OR IN ERROR, PARTS OF THE DASHBOARD WILL DISLODGE AND BE A DANGER TO THE OCCUPANTS.

Mileage: 35,000

THE DASH FORMED A CRACK STARTING FROM THE PASSENGER AIRBAG I AM WORRIED IF THE AIRBAG WAS TO DEPLOY IT WOULD CAUSE THE DASH TO BREAK, SHOOTING PIECES THROUGHOUT THE TRUCK AND CAUSE MORE DAMAGE THAN IT WOULD NORMALLY CAUSE WITHOUT A CRACK.

Mileage: 92,000

THERE IS A CRACK ON THE DASH AROUND THE PASSENGER AIRBAG, MY CONCERN IS IN AN ACCIDENT IF THE DASH WILL BECOME SHRAPNEL IF THE AIRBAGS GO OFF.

Mileage: 51,000