2013 GMC SIERRA 1500 Unknown Or Other Problems

42 complaints about Unknown Or Other

42
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Unknown Or Other Complaints (42)

Sep 19, 2024

The frame on my 2013 GMC Sierra has a considerable amount of rust & corrosion on it, to the point of being a safety concern because it's actually rusted through to where there are holes rusted through the frame!!

Sep 9, 2024

I found out that the frame was rusted through beside the gas tank and was told there was a memo put out to the dealers that there was a problem with the frames not being coated properly and if the customer notice it they were to repair it. My truck was service regularly and undercoated regularly by the dealer the body is rust free but I am being told the frame is on safe and can't be repaired and GM will not make it right even though they knew there was a problem. I pull a travel trailer and if the frame was to break in half I am sure someone would be seriously hurt or killed.

Aug 19, 2024

I hit a bump and both rear shock mounts blew off the rear cross member because the frame is rusted out despite having rust protection. It is available for inspection. The truck then began bouncing wildly. Meanwhile the underside of the bed isn't rusted at all, not one speck. It just seems weird to me, reminds me of the Toyota frame problems from a while back. It has not been inspected by a mechanic or insurance, my insurance company didn't seem to care in the slightest. I have had traction control and abs warnings on for a while but my mechanic said that was a faulty tire sensor.

Aug 21, 2022

The dash has cracked in multiple places.

Jul 18, 2022

During a Takata Air bag recall repair GMC Warsaw, IN broke my dash and now refuses to fix the problem.

Jun 20, 2022

Dash has at least 7 different cracks and failing in several spots

Feb 25, 2022

The upper part of the dashboard has progressively cracked and creating hazardous plastic pieces that are potentially dangerous in a crash. This cracking started to occur shortly after purchasing the vehicle in 2016.

Dec 31, 2021

WHEN THE DEALERSHIP INSTALLED THE PASSENGER AIRBAG DUE TO A RECALL THE DASH CRACKED WHILE THEY WERE WORKING ON THE TRUCK

Nov 10, 2021

The interior and exterior door handles broke on both doors on my 2013 GMC SIERRA truck. There was no warnings and my safety was at risk because the only way to enter or exit the vehicle is to crawl out the window.

Nov 1, 2021

I am a mechanic by trade and I noticed on 10/28/21 that gas was leaking from my truck's fuel pump. So I ordered a new fuel pump and prepared to install it last weekend. After removing the fuel tank it became obvious that I had a more serious problem with my truck. First, the fuel leak was from a rusted out fuel pump pressure line (on the actual fuel pump). This, in and of itself could have caused a fire as it was probably spraying gas directly onto the muffler! But then I find something much worse...the Fuel Tank Support Bar was completely rotted out! The Fuel Tank Support bar is part of the frame that hold the gas tank in place!! I guess I should be happy that it had a gas leak because if it hadn’t, the gas tank could have easily fallen out while I was driving it & could have killed both my wife & I! The truck is only 8 years old and I was shocked to see it in this condition. I have worked on cars that are over 30 years old and I have never seen this kind of rot on a frame! I purchased the truck in 2016 and I'm still making monthly payments on it! I would like to know what GMC is going to do to repair this! I have called the Dealership that I purchased it from but they were of no help. I anxiously await your reply! Thank you! [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Sep 27, 2021

Vehicle frame is rotted through and cracked after 7 years, 71xxx. I tried calling gmc directly. They said it wasn't recalled and nothing can be done. I understand its not new and will need service due to age. But having a frame rust and crack after 7 years.

Apr 26, 2021

MY GMC SIERRA 1500 HAS NUMEROUS CRACKS ACROSS THE UPPER DASH THAT HAVE APPEARED OVER THE LIFE OF THE VEHICLE. I ATTEMPTED TO HAVE THE DASHBOARD REPLACED UNDER WARRANTY BUT WAS DENIED. I RECENTLY HAD THE PASSENGER AIRBAG REPLACED DUE TO A RECALL. THE DEALERSHIP REFUSED TO REPLACE THE DASHBOARD, AND WHEN THEY REPLACED THE ORIGINAL CRACKED DASHBOARD, MANY OF THE CRACKED PIECES DID NOT LINE UP, LEAVING THE DASH LOOKING FURTHER DAMAGED. PLEASE FORCE GMC TO OFFER A RECALL OF THE SUBSTANDARD DASHBOARD, OR REPLACE THE DASHBOARD DURING THE REPLACEMENT OF THE AIRBAG.

Mileage: 60,000

Feb 19, 2021

A CRACK SUDDENLY APPEARED AT THE CORNER OF MY DASHBOARD AND THE DASHBOARD AIR BAG COVER THAT OPENS WHEN DEPLOYED. I HAVE PARKED MY GMC IN THE GARAGE EVERY DAY SINCE I BROUGHT IT HOME FROM THE DEALER. I USE A WINDSHIELD REFLECTOR WHEN PARKED OUTSIDE AT THE MARKET ECT... I HAVE READ ON LINE THAT THERE IS A MAJOR PROBLEM WITH THIS HAPPENING TO OWNERS OF LIKE GMC'S AND YEAR MINE IS A 2013 SIERRA 1500. IT APPEARED SUDDENLY FOR NO REASON. I FEEL IT CAN AFFECT THE AIR BAGS ABILITY TO DEPLOY CORRECTLY AFFECTING MINE OR MY FAMILY'S SAFETY IF IN AN ACCIDENT. I WOULD THINK GM SHOULD REPAIR THIS ISSUE AT NO CHARGE TO ME, IT'S A MANUFACTURE DEFECT.

Mileage: 39,900

Feb 1, 2021

THE DASHBOARD HAS CRACKED IN SEVERAL PLACES, AND I BELIEVE, IT IS GOING TO EFFECT THE AIR BAG SYSTEM AND DASHBOARD WIRING, WHICH COULD LEAD TO THE PASSENGER AIR BAG NOT DEPLOYING OR ENGINE STALLING AT SPEED BECAUSE OF PIECES OF DASH FALLING INTO THE WIRES.

Nov 25, 2020

HEARD A LAUD POP AND GRINDING NOISE ON MY 2013 5.3 VORTEX V8 GMC FROM THE MOTOR WHERE I HAD TO STOP IT BECAUSE I THOUGHT MY MOTOR WAS GOING TO LUCK UP ON ME. I PULLED OVER ON THE SIDE OF THE ROAD ON MISSOURI AND TRIVIZ. WHERE MY WIFE HAD TO PICK ME UP 1 HOUR AFTER THE THE FACT TO HAUL IT BACK HOME. GOT HOME WHERE I DID MY RESEARCH TO FIND PARTS AND LABOR COAST FOR MY TRUCK AND CAME ACROSS SOME ACTIVE CLASS ACTION LAWSUITS ON GMC FOR SAME TAPE OF ENGINE THE 5.3 VORTEX AND SAME AND 1 YEAR OLDER OR 1 YEAR NEWER HAVING THE SAME PROBLEM. WHERE CASES BEEN OPEN SINCE 2016 AND STILL OPEN NOW FOR GMC TO PERFORM THAT KINDA OF ENGINE TO BE CALLED AS A RE-CALL. I THEN GOT A HOLD OF GMC MOTORS TO SEE WHAT THEY CAN DO FOR ME NOT BEING THE ONLY ONE WITH THIS KIND OF PROBLEM TO SEE IF THEY CAN HELP ME IN ANY KIND OF WAY AND THEY RESPOND WAS FOR ME TO TAKE IT TO A CERTIFIED DEALER IN LAS CRUCES, NM FOR GMC. I DID JUST THAT THEN WHERE I WAS REJECTED BY THE DEALER BECAUSE THEY HAD NO INFORMATION ABOUT WHAT I AND MY WIFE JUST HAD DISCOVER BACK HOME. THE REASON WHY GM MOTORS WANTED ME TO TAKE THE TRUCK WAS FOR THEM TO DO A FULL DYNASTIC ON THE TRUCK TO SEE IF IT WAS THE LIFTERS THAT WAS WRONG WITH IT. CAME TO BE IT WAS THE LIFTERS AND AS WELL FOR THE CAMSHAFT WHERE THEY GIVE ME ALL PAPERWORK ABOUT MY TRUCK AND HOW MUCH TO FIX IT WE ARE LOOKING AT 5,000.00 TO REPLACE THE LIFTERS AND CAMSHAFT OR 10,000.00 TO PUT A NEW MOTOR AND THE GM MOTORS DENIED TO HELP OR TO FIX OR REPLACE THE MOTOR AND CAMSHAFT OR EVEN TRY TO MEET ME HALF WAY ON EXPENSES FOR MY TRUCK TO GET IT UP AND RUNNING AGAIN. WE GOT BACK HOME AND TALKED TO A LAWYER THAT BEEN FIGHTING SOME CASES SINCE 2016 AND ADDED HE ADDED ME TO THE OTHERS CASES FOR THE CLASS ACTION LAWSUIT FOR GMC NOT FALLOWING WITH THERE RESPONSIBILITIES FOR THERE ACTION ABOUT THE 5.3 VORTEX FROM 2012-2015 MAKES AND MODELS WITH THIS KINDA OF MOTORS

Mileage: 177,000

Sep 26, 2020

A YEAR AGO I BOUGHT 4 NEW HUNCOOK TIRES, 4 MONTHS AGO ONE GOT TREAD SEPARATION SO I REPLACED IT WITH A NEW HUNCOOK. NOW TWO DAYS AGO ANOTHER HUNCOOK TIRE GOT TREAT SEDATION. SO I CAN'T TRUST HUNCOOK AS IT'S TIRES ARE UNSAFE TO DRIVE ON. THE TIRE SIZE IS 265/70/17

Mileage: 94,000

Aug 31, 2020

CRACKS ON UPPER HARD PLASTIC DASH PANEL JUST TO THE LEFT OF THE PASSENGER AIR BAG. WORRIED THAT IF THE BAG DEPLOYS IT WILL CAUSE HARD PLASTIC SHARDS TO FILL THE PASSENGER COMPARTMENT. ANOTHER CRACK HAS DEVELOPED JUST TO THE LEFT OF THE STEERING WHEEL IN APPROXIMATELY THE SAME PLACE. HAD THIS ALSO HAPPEN ON A 2009 GMC YUKON WHICH WE HAVE SINCE SOLD.

Apr 15, 2019

ON 3/4/2018 I TOOK MY TRUCK IN FOR A BROKEN LEAF SPRING. WHEN THE MECHANIC WAS REPLACING THE SPRINGS, HE NOTES HOLES RUSTING IN THE TRUCKS FRAME. I DID BUY THE TRUCK USED FROM A CHEVROLET DEALER ON 3/12 2016 WITH @49,000 MILES ON IT. WITH IN 6-8 MONTHS OF OWNING THE TRUCK, IT STARTED TO RUST ON THE FENDER WELLS, AND HAD SOME RUST ON THE FRAME. WHEN I TALKED TO THE DEALER THEY SAID THERE IS NOTHING THEY CAN DO FOR ME BECAUSE THE 6 YEAR OR 100,000 MILE WARRANTY RAN OUT ON 10/1/2018. I CALLED GMC CUSTOMER CARE ABOUT THIS AND THEY DID OPEN A SERVICE REQUEST [XXX]. ON 4/8/2019 SERVICE MANAGER FOR THE DEALER TOLD ME THE GME WILL DO NOTHING FOR ME BECAUSE IT WILL COST $12,000.00 TO REPLACE FRAME BET MAY OFER ME A CERTIFICATE FOR $1000.00 TOWARDS A NEW TRUCKS. I FELL THIS IS UNEXCEPTIONABLE TO ME BECAUSE THE SAFETY OF ME AND MY FAMILY WHEN WE ARE IN THE TRUCK. WE BROUGHT THE TRUCK BECAUSE IN HAS A GOOD SAFETY RATING BE WITH HOLES RUSTING IN THE FRAME I FELL MY SAFETY IS COMPROMISED EVERY TIME I DRIVE IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

Mileage: 82,000

Apr 9, 2019

DASH BOARD CRACKED LIKE EVERYONE ELSE IS REPORTING....JUST WANT TO LET OTHERS KNOW......GMC DEALER REPLACED MINE...NO CHARGE BECAUSE IT IS A KNOWN PROBLEM

Mileage: 55,000

Apr 8, 2019

I WENT UNDERNEATH MY SIERRA TODAY AND FOUND THE ENTIRE FRAME IS EXTREMELY RUSTED. UPON CLOSER EXAMINATION I FOUND A 3 INCH BY 3/4 INCH HOLE RUSTED THROUGH. THIS TRUCK JUST TURNED 6 YEARS OLD AND HAS 100000 MILES . THIS IS A SAFTEY ISSUE BECAUSE WITH THE TRUCK BEING ABLE TO TOW HEAVY LOADS.

Mileage: 100,000

Jan 7, 2019

MY DASHBOARD IS CRACKING/CRACKED ON MY 2013 GMC SIERRA. GETTING WORSE AND WORSE. I HAVE NOTICED SIMILAR COMPLAINTS ONLINE. A LOT OF THEM. LOOKS TO ME LIKE A MANUFACTURER DEFECT. THEREFORE, I AM FILING THIS COMPLAINT

Mileage: 103,000

Dec 14, 2018

THE DASHBOARD HAS SEVERE CRACKS IN FRONT OF THE DRIVER ABOVE THE INSTRUMENT PANEL AND ALSO AROUND THE PASSENGER AIRBAG. THESE CRACKS ARE RESULTING FROM A POOR DESIGN AND NOT FROM ANY ACCIDENT OR MISUSE. THIS IS A WELL KNOWN ISSUE WITH THIS VINTAGE OF TRUCK AND HAS AFFECTED MANY OWNERS. THIS IS A SAFETY CONCERN BECAUSE IN THE EVENT OF A ACCIDENT THAT DEPLOYS THE AIRBAGS, THE MANUFACTURERS DEFECTIVE DASHBOARD WOULD SHATTER AND YIELD PROJECTILES WITHIN THE CABIN AREA. THE DASH REQUIRES FULL REPLACEMENT AND CANNOT BE REPAIRED.

Mileage: 70,000

Nov 19, 2017

THERES ELECTRICAL PROBLEMS GOING ON, HAVING INTERIOR LIGHTS GO ON AND OFF, DRIVERS DOOR HANDLE BROKE FROM NORMAL WEAR AND TEAR, PASSENGER HEADLIGHT KEEPS GOING OUT AFTER ABOUT 2 WEEKS TOO A MONTH, DRIVERS SIDE CONTROLS DON'T WANT TO WORK ALL THE TIME TO TRY TO ROLL UP AND DOWN THE WINDOWS, MOVE BOTH ELECTRICAL MIRRORS, UNLOCK THE DOORS.

Mileage: 75,000

Sep 15, 2017

DASH DEVELOPED TERRIBLE CRACKS ! REAR DOOR HANDLE BROKE LOOSE.

Sep 12, 2017

I PARKED AT MY PLACE OF WORK, I PUT MY WINDSHIELD SHADE UP AS I DO EVERYDAY, AND WHEN I CAME OUTSIDE TO GO HOME I NOTICED A CRACK ON THE DASH ON THE UPPER LEFT DASH SECTION BY THE AIRBAG, I'M WORRIED IF THE AIRBAG WERE TO DEPLOY THE DASH COULD SPLINTER SENDING PIECES OF SHARP PLASTIC AT THE PASSENGERS.

Aug 16, 2017

MY COMPLAINT IS FOR THE CRACKED DASHBOARD JUST ABOVE THE FORWARD LEFT CORNER OF THE PASSENGER SIDE AIRBAG COMPARTMENT. THE DASH CRACKED FOR NO APPARENT REASON; THERE IS NO KNOWN CAUSE. MY CONCERN IS BOTH COSMETIC AND SAFETY. NOT ONLY SHOULD A VEHICLE LESS THAN 5YRS OLD NOT HAVE A CRACKED DASHBOARD, BUT SINCE THE DASH IS CRACKED DIRECTLY ADJACENT TO THE AIR BAG COMPARTMENT, AND IS APPARENTLY PRONE TO CRACKING, THERE IS THE POTENTIAL FOR THE DASH TO SPLINTER AND PROJECT SMALL PIECES OF PLASTIC INTO THE BODY OF PASSENGERS IF THE AIRBAG WERE TO BE DEPLOYED.

Mileage: 110,000

Aug 3, 2017

LARGE CRACKS ARE FORMING ON THE DASHBOARD. ONE CRACK IS LOCATED NEAR THE SPEEDOMODER COLUMN AND THE OTHER DECENDS FROM THE PASSENGER AIRBAG.

Mileage: 130,000

Jun 13, 2017

DASHBOARD IS CRACKING NEAR THE PASSENGER SIDE AIRBAG

May 8, 2017

I TOOK MY TRUCK IN FOR SERVICE TO FIND THE HEATER CORE WAS BAD. TO REPLACE, THE DASHBOARD WOULD HAVE TO BE REMOVED. I ALREADY HAD A SMALL CRACK IN THE DASH LOCATED RIGHT ABOVE THE PASSENGER AIRBAG. AFTER SERVICE WAS PERFORMED AT THE DEALERSHIP, THE DASHBOARD NOW HAS TWO MORE CRACKS IN IT. THE DEALERSHIP SAID I WILL HAVE TO PAY 40% AND THE CLOCK IN NOW TICKING. THE LONGER I WAIT, THE LESS GMC WILL PAY TO REPLACE. EVEN THOUGH THE SERVICE ADVISOR TOLD ME THAT GMC IS HAVING TROUBLE WITH THE DASH CRACKING, PEELING, ETC.

Apr 17, 2017

A CRACK HAS DEVELOPED ON THE RIGHT CORNER OF PASSENGER SIDE DASH THAT BORDERS THE PASSENGER SIDE DASH AIRBAG. SEVERAL PEOPLE I WORK WITH HAVE DEVELOPED THE SAME PROBLEM IN THEIR GM TRUCKS AS WELL. IF THE BAG DEPLOYS MORE THAN LIKELY THE BAG WILL TEAR DUE TO THE SHARP CRACK EDGES AND BECAUSE OF THE FORCE SHARDS OF PLASTIC DASHBOARD WILL BE FLYING SHRAPNEL INSIDE THE CAB. I REFUSE TO HAVE MY CHILDREN SIT IN THE PASSENGER SIDE LET ALONE AN ADULT. WHEN DO YOU PLAN ON MAKING THIS ISSUE A SAFETY RECALL? WHEN PIECES OF DASHBOARD AND AIRBAG BLINDS SOMEBODY?

Mileage: 52,000

Feb 11, 2017

THE DASHBOARD HAS CRACKS IN MULTIPLE PLACES...CONCERNED ABOUT FLYING PLASTIC PIECE IF AIRBAG IS DEPLOYED

Mileage: 39,000

Feb 6, 2017

HAVE A CRACK IN DASHBOARD BY PASSENGER AIRBAG AND BEHIND CENTER OF GAUGE CLUSTER ON DRIVERS SIDE. PURCHASED VEHICLE USED AND DIDN'T NOTICE CRACKS TILL I HAD DRIVEN CAR HOME.

Mileage: 69,050

Oct 15, 2016

2013 GMC SIERA15004WD IT HAS BEEN GARAGE KEPT AND HAND WASHED! THE DASH IS CRACKED OVER THE STERI G WHEEL AND THE PASSENGERS SIDE AIRBAG! THIS CAN'T BE SAFE! NOT TO MENTION IT JUST TURNED TO 40000 MILES! AND! THE PAINT WILL CHIP OFF IF SO MUCH AS A FLY HITS IT! AND THE PAINT ON THE ROOF HAS BUBBLES IT! AND THEY SAY IT'S HAIL DAMAGE! REALLLY ON JUST THAT PART OF THE TRUCK? I WILL NEVER PURCHASE ANOTHER GMC ( ALTHOUGH ME AND MY HUSBAND PURCHASED 2 NEW ONES WITHIN 6 MONTHS) THEY ARE CHEAPLY MADE AND EXPENSIVE TO BUY! THEY SHOULD BE BANNED FROM SELLING SUCH JUNK! AND THEY MADE THE MO EY NOW THEY ARE DOUBLE DIPPING MAKI G ALL THESE PEOPLE FIX THESE WRETCHED DASHES ON NEW VECHICLES! SHAME ON YOU!! AND WHEN YOUR BANKRUPT FROM INJURIES DUE TO YOUR NEGLIGENCE IT WILL BE A BLESSING!!!

Mileage: 40,000

Sep 19, 2016

DASH BROKE AT THE AIR BAG, IF IT WAS TO DEPLOY WILL SEND SHARP PIECES OF PLASTIC AT THE DRIVER AND PASSENGER.

Mileage: 44,000

Aug 30, 2016

I HAVE A COUPLE CRACKS ON MY DASHBOARD AROUND THE PASSENGER AIRBAG. I ASKED THE DEALER TO REPLACE IT FOR FREE. THEY WANT TO CHARGE ME 300 DOLLARS.

Mileage: 60,000

Aug 19, 2016

DASHBOARD CRACKED COULD AFFECT AIR BAG WHEN DEPLOYED

Aug 5, 2016

CRACKED DASHBOARD THE DASHBOARD OF MY GMC SIERRA AS A VERTICAL CRACK RUNNING DIRECTLY NEXT TO THE PASSENGER SIDE AIRBAG. THIS HAPPENED SUDDENLY WHILE AT A STAND STILL. MY CONCERNS IS WHAT HAPPENS SHOULD MY TRUCK ENDURE A CRASH. I WORRY THAT THE BROKEN DASHBOARD COULD INTERFERE WITH THE PERFORMANCE OF MY AIRBAG.

Mileage: 58,000

Jul 28, 2016

DOOR LOCKS AND HORN CYCLE ANYTIME WITH OR WITHOUT KEY. PARKED OR DRIVING.

Mileage: 25,000

Jul 5, 2016

THE DASH FORMED A CRACK STARTING FROM THE PASSENGER AIRBAG OVERNIGHT. IT CONTINUES TO GROW DAILY. I AM WORRIED IF THE AIRBAG WAS TO DEPLOY IT WOULD CAUSE THE DASH TO BREAK, SHOOTING PIECES THROUGHOUT THE TRUCK.

May 21, 2016

THE DASHBOARD SUDDENLY CRACKED NEAR THE PASSENGER SIDE AIRBAG. IT APPEARS TO BE IN THE CORNER OF THE AIRBAG WHERE, IF DEPLOYED COULD POSSIBLY DAMAGE THE AIRBAG CAUSING A MALFUNCTION WHICH COULD RESULT IN SERIOUS INJURY OR DEATH. AS OF NOW, I AM NOT AWARE OF ANY RECALLS FOR THIS HOWEVER, I HAVE FOUND AN ARTICLE WHERE GM IS NOT CLAIMING RESPONSIBILITY FOR CRACKED DASHBOARDS.

Mileage: 33,000

Apr 29, 2016

CRACKED DASHBOARD TOP LEFT CORNER OF PASSENGER AIRBAG .

Mileage: 72,000

Apr 8, 2016

PASSENGER AND BACK SEAT IN THE CREW CAB ARE COMING OFF OF THE BRACKETS. I TOOK MY CAR TO DEALERSHIP AND THEY COULD FIND A PROBLEM. I GGOGLED PROBLEM AND THERE ARE MANY CUSTOMERS WITH THE SAME ISSUES. THE SEATS ARE COMING AWAY FROMBTHE CLAMPS OR BRACKET TO HOLD THE SEATS SECURE. THIS IS UNSAFE. I HAVE A RATTLING ANDBCLICK CLACKING SOUND WHILE DRIVE IN MOTION OVER ROUGH ROADS OR BUMPS.