2020 GMC SIERRA 1500 Power Train Problems

72 complaints about Power Train

72
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Power Train Complaints (72)

Jan 9, 2026

The contact owns a 2020 GMC Sierra 1500. The contact stated that while his wife was driving at an undisclosed speed, the vehicle jerked violently. The driver stated that the vehicle failed to respond as intended while depressing the accelerator or brake pedal. The check engine warning light was illuminated. The driver was able to pull over to the side of the road. The vehicle stopped jerking while driving but failed to exceed 30 MPH. The driver pulled into a parking lot and parked the vehicle. The contact was made aware of the failure and went to the parking lot. The vehicle was restarted and jerked abnormally. Additionally, while shifted into reverse(R), the vehicle failed to function as intended. The vehicle was taken to the dealer, where it was diagnosed, and two DTC were retrieved for unknown transmission software failure, and it was determined an unknown part in the transmission had failed. The dealer informed the contact that an unstated recall was closed. The vehicle remained at the dealer unrepaired. The manufacturer was made aware of the failure, a claim was filed, and the contact was informed that the recall was closed. The failure mileage was approximately 146,000.

Mileage: 146,000

Jan 8, 2026

I was driving my vehicle on the highway when the transmission suddenly gave out with no warning whatsoever. When I say gave out, I mean, it just completely stopped working and was unable to go into any gear. I was luckily able to coast over to the median without an accident occurring, but it was not without much concern or worry as traffic moving on the highway is 70 miles an hour plus and quite full of vehicles .I consider myself lucky that I have extensive driving experience and was able to conduct myself calmly under the circumstances. It was a bit tricky, getting situated though under those circumstances. There was no advanced warning in anyway. no engine lights, no sounds ,nothing. This is a well maintained vehicle. All my service is done by the dealership, and I have never been given any indication that there was something wrong. However,After this happened, I have been researching and found that many of these vehicles with this transmission continue to have this problem. This is not normal wear and tear or normal mechanical failure. I have owned many vehicles and never felt as unsafe as I did in that moment, or had a vehicles transmission fail so abruptly.For me, and the research I have done, I can only hypothesize the materials and engineering involved with this transmission are inherently inferior, completely faulty, and a safety risk/hazard to anyone who owns or operates the vehicle. I consider myself lucky to walk away unscathed, other than the economic price that it is going to incur on my finances for repairs.I would hope that it doesn’t take something serious to happen before someone takes action and conducts a recall of this product. From what I have read and what I have experienced, this is truly an unfortunate accident waiting to happen and it appears nothing is being done. I truly hope that you could take a little more look into this matter. Thank you for your time and energy. I have already contacted the manufacturer and felt ignored.

Jan 6, 2026

My 2020 GMC Sierra with a 5.3L engine and 78,272 miles on the vehicle, experienced damaged lifters which also resulted in a damaged cam shaft. The total repair bill was $9,208.86. While in the GMC dealership for repair, there were 2 other trucks - same model, same year, same engine - in for the same repair. When searching on-line, I found the recall for the GMC 6.2L engine for similar issues. It is my opinion that the 5.3L engine is experiencing the same types of issues. I have driven GMC trucks for almost 40 years and have never experienced these types of issues. I have been told by several people that it is related to the Dynamic Fuel Management system and to fix the problem to disable the system to keep the truck in V8 mode. There are several solutions on line to make this happen. I am no engineer and only provide this as background information. From my perspective, it is clear that GM has a problem (whatever the root cause) with their 5.3L engines.

Dec 15, 2025

While driving on the interstate at 70 mph, the transmission began to shudder. It continued the duration of the trip of 90 mins. Following day, the transmission is continuing to shudder and is now shifting hard.

Dec 4, 2025

MY 2020 5.3 L GMC AT4 IS EXPERIENCING LOSS OF POWER WITH BUCKING & STALLING. CYLINDERS ARE NOT ACTIVATING WHEN CALLED CHECK ENGINE LIGHT IS FLASHING, IT STARTS ROUGH AND MAKES NUMEROUS NOISES AT VARIOUS SPEEDS, AS WELL AS AT IDLE. SO I BROUGHT MY VEHICLE TO MY LOCAL AUTO REPAIR SHOP. OUR MECHANIC FOUND TWO FAILED FUEL INJECTORS AND A FAILED THROTTLE BODY. THEN THE LOUD KNOCKS IN MY BLOCK FAILED AN ACOUSTIC TEST. HE ALSO DETERMINED THE LIFTERS, PUSH RODS AND CAMSHAFT ARE EXPERIENCING EXCESSIVE WEAR. THE AFM SYSTEM HAS FAILED! HE WARNED ME THAT FURTHER USE OF MY MOTOR (WITH ONLY 42K MILES ON IT) WILL CAUSE A CATASTROPHIC FAILURE. MY RESEARCH SHOWS THAT THESE ISSUES ARE BECOMING COMMON OF 5.3 GMC MOTORS. WE SEARCHED THE COUNTRY FOR A REBUILT MOTOR AND FOUND THAT NONE ARE AVAILABLE FOR THE NEXT SEVERAL MONTHS. HOWEVER, I WAS ABLE TO FIND A NEW MOTOR AT MUCH GREATER COST. GMC HAS DECLINED ASSISTANCE AT THIS TIME. MY VEHICLE HAS NO VALUE AS IS, SO I ORDERED THE NEW GM ENGINE. WITHOUT THE DOD SYSTEM, THESE ENGINES WERE DESIGNED TO GO WELL OVER 100,000 MILES. I AM A FAITHFUL GMC OWNER AND NONE OF MY PREVIOUS GMC TRUCKS (2003, 2013, 2015, 2019) HAD SUCH A MAJOR PROBLEM. NOW THE 2020'S FUEL SAVING SYSTEM HAS FAILED AND REQUIRES REPAIRS THAT AMOUNT TO HALF THE VALUE OF MY TRUCK. WHEN A FULL SIZE TRUCK STALLS ON THE HIGHWAY IT'S CERTAINLY LIFE THREATENING.

Dec 1, 2025

Ticking noise coming from engine slight metallic noise as well. RPMs drop and when they drop, you can feel power loss constant hunting in the RPMs. Also a weird vibration, not all the time in the front end somewhere.

Nov 25, 2025

-lifter failure on 6.2 v8 engine, causing damage to camshaft -lost significant propulsion while driving on the highway, nearly avoided being rear-ended by another vehicle due to loss of vehicle propulsion -dealer had to to replace lifter bank and camshaft -no issues, once lifter failed dash lights all lit up

Nov 20, 2025

My truck had engine failure while at the dealership getting new tires installed on 11/12/2025. When they started my truck they detected major knocking in my engine the 1st thing in the morning. It unsafe to drive they're telling me my engine needs to be replaced. My engine has 58,000 miles on it. There was no issues with my truck when I drop it off.

Nov 15, 2025

First my torque converter went out, no warning lights only shaking wehn shifting, I got it replaced already it cost me $2400 Second Warning light service for Brakes, Traction and power steering come on and off. And sometimes truck doesn't brake well and steering wheel feels hard to drive, it has happened while on expressway with family. Third Engine oil low Add oil warning sign comes up alot and I have to add oil, engine has a rough idle now, also when I turn truck on smoke comes out while having a rough idle, recently it started knocking, I haven't moved the truck since than

Nov 5, 2025

Coolant control valve and engine cooling fan

Oct 15, 2025

The contact owns a 2020 GMC Sierra 1500. The contact stated while driving approximately 40-60 MPH, the transmission hesitated while depressing the accelerator pedal. A dealer was contacted. The vehicle was taken to the dealer and was diagnosed with transmission control module (TCM) failure. The contact was informed that the TCM needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 24V797000 (POWER TRAIN); however, the VIN was not included in the recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 75,200.

Mileage: 75,200

Sep 24, 2025

Constant engine issues, cams, lifters. Transmission problems. These engines in these vehicles need to be RECALLED. I have bought 6 of these trucks and all of them have the same issues. SPENDING 14k on new engines one after another is ridiculous. These are classified as “work” trucks and can’t handle “working”

Sep 24, 2025

Constant engine issues, cams, lifters. Transmission problems. These engines in these vehicles need to be RECALLED. I have bought 6 of these trucks and all of them have the same issues. SPENDING 14k on new engines one after another is ridiculous. These are classified as “work” trucks and can’t handle “working“.

Sep 24, 2025

Constant engine issues, cams, lifters. Transmission problems. These engines in these vehicles need to be RECALLED. I have bought 6 of these trucks and all of them have the same issues. SPENDING 14k on new engines one after another is ridiculous. These are classified as “work” trucks and can’t handle “working”

Sep 20, 2025

2020 gmc sierra 1500 elevation 5.3l engine. Lifter failure due do faulty design I’m afm/dfm systems.

Sep 19, 2025

The contact owns a 2020 GMC Sierra 1500. The contact stated that while driving at various speeds, the vehicle jerked abnormally while depressing the accelerator pedal. A dealer was contacted. The vehicle was taken to the dealer, and the technician informed the contact that the failure might be related to the engine or transmission; however, the contact was informed that the vehicle needed to be inspected to determine the cause of the failure. The vehicle was not repaired. The contact stated that the failure had occurred several times. The manufacturer was notified of the failure and informed the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 41,248.

Mileage: 41,248

Sep 12, 2025

The contact owns a 2020 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the transmission experienced rough gear shifts. Additionally, the vehicle shuddered while driving. The vehicle was taken to an independent mechanic, who was unable to diagnose the vehicle due to a lack of diagnostic equipment. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.

Mileage: 120,000

Aug 12, 2025

I have a 2020 sierra 1500 6.2 with 86,000 miles. I have only had this truck 6 months. This was inspected before I purchased with no engine issues. Since purchasing we have driven less than 6000 miles. While driving my vehicle the rod in the engine failed and started knocking. I am a mechanic and I am GMC master certified. Both myself and the owner of the shop I work at diagnosed the vehicle with a bad engine. We looked at the recall for the 6.2 engine and noticed that many of the 2020 vehicles with this engine have the same issue that is currently being recalled for this specific engine. I called GMC and they won’t fix the issue that the vehicle is having. They won’t perform the recall and again I have only had this vehicle for 6 months and with 86,000 miles should not be having this issue. I am GMC certified and told them that I looked into the recall and they them selves state that some of the defective engines got out into the 2020 models.

Jun 28, 2025

I had the rear wheel recall done not long ago and 2 days ago my transmission shuddered.

Jun 7, 2025

1. On 05/9/25, the exhaust emissions system malfunctioned, triggering diagnostic trouble code P2C7A (exhaust emissions system failure). This repair, the seventh attempt since June 2024, addressed the same recurring emissions issue previously involving replacements of components such as the NOx converter (02/18/25, 03/13/24) and EGR valve (02/18/25). The vehicle is available for inspection upon request. 2. The P2C7A failure risks limp mode, reducing vehicle power unexpectedly, which is hazardous on highways, especially while towing. Exhaust emissions system malfunctions release excessive pollutants, posing environmental and health risks to others. 3. Yes, the P2C7A code was confirmed by dealer during the 05/9/25 repair, following prior confirmations (e.g., 03/31/25–04/05/25. 4. The vehicle was inspected by Young Chevrolet-Cadillac during multiple repairs (e.g., 03/31/25, 05/9/25). 5. Yes, the check engine light and OnStar emissions alerts appeared prior to the 05/9/25 repair, first noted ~June 2024 (P2C7A onset). Exhaust smell and reduced fuel economy were observed intermittently. Symptoms persisted post-03/31/25 repair, leading to the 05/23/25 service.

Jun 3, 2025

Hi I have always taken good care of my 2020 gmc Sierra 1500 at4 6.2 Kept up with its regular and recommended maintenance. I had no warning signs on the dash. So it surprised me that while on my way to work early one morning I was getting off the highway exit and the truck lost power, my steering wheel hardened and it posed a great threat to my life and others on the road, as it suddenly decelerated in a area where people are driving at accelerated speeds. The whole truck was loosing power and shaking hard as I attempted to steer it to a safe location on the side of the road. Had a mechanic inspect it and they determined The truck ended up with a seized engine. I have since not been able to use my truck for 8 months and still currently paying monthly payments of 1000 to pay it off.

Jun 1, 2025

I am reporting an ongoing safety issue with my 2020 GMC Sierra 2.7L related to the transmission. On two separate occasions within the same month, my truck broke down in the middle of the street, requiring it to be towed to the dealership for service. The first time, the dealer informed me they repaired a part inside the transmission and stated the truck was fixed. However, after picking up the vehicle, the issue persisted, though not as frequently. When I called them, they advised me to drive it for another 100 miles so the valve could fill with oil and the transmission could properly recalibrate. After a few days of driving, the same issue occurred again — the truck stalled in the middle of the street, and I had to have it towed once more to the dealership. This time, the truck remained at the dealer for about a week. They replaced another part inside the transmission and returned the truck to me, noting that it only had about 40 miles of warranty remaining. I asked the dealership to extend the warranty or give me at least two months to test the truck and confirm the issue was resolved, as I am genuinely concerned for my safety and my family’s safety if the vehicle breaks down again on the road. They told me they would respond within two days, but it has now been over 10 days with no response. I am currently afraid to drive the vehicle because of the risk of it breaking down again, especially with my family inside. I am requesting that NHTSA review this issue for potential safety concerns with the transmission system in this vehicle model.

May 29, 2025

TRANSMISSION SHURTTING, JERKS, AND VIBRATION, BAD TORQUE CONVERTER BUBBLE AND PELLING PAINT. IT FEEL LIKES ENGINE IS LOSSING POWER

May 23, 2025

Transmission valve control malfunctioned, causing rear wheels to temporarily lock, skidding the tires. This almost caused me to loose control, endangering myself and others around me. This is the second time this problem has happened. A recall related to this was addressed on this truck, though it has clearly done nothing to prevent it from happening.

May 23, 2025

Transmission valve control system malfunctioned, causing rear wheels to lock up at high speeds, in turn causing tires to skid out. This issue almost caused me to loose control of the vehicle, potentially endangering the safety of myself and others near me at the time. This is the second time this has happened while I have been driving this vehicle. There was a recall related to this issue, which was addressed, but very clearly did absolutely nothing to prevent this incident from occurring.

May 22, 2025

Vehicle drop in gear / down shift while driving on the highway. went from 75MPH down to 55MPH due to high RPM revs.

May 22, 2025

Vehicle Stuck in gear. Dealership was delivering the car back to myself when about a mile out from my house when the vehicles made a sudden downshift and was stuck back in gear. Driver called and notified me that it was on its way back to the shop for further work

May 22, 2025

Engine light came on and real bad urine smell / burning coming from the vehicle / rough performance. This issue occurred at various speeds / trips / drive types with the only variation being speed from 25MPH to 75MPH. Vehicle went in to discover that the reductant control module software (RCM) out of date, and two NOx sensor failures

May 22, 2025

Vehicle was going in for warranty recall; however, i requested they look at the DEF system as my DEF gauge would bounce between full and empty; along with, alert me of going into LIMP mode. GM Maintenance updated the recall and noticed that the DEF tank sensor failed and required to be replaced.

May 22, 2025

Engine light would come on for a few days and than turn itself off. this occurred for about 8/9 months; however, instructed by the GM Maintenance department that if the vehicle came in and the light turned off before they got to it i would be charged for the diagnosis and no work would be performed. Engine light came on and i was able to park the vehicle / they picked it up and read it prior to putting in their lot until a tech became available. GM Maintenance was able to diagnosis that there was an issue with the EGR sensor and NOx catalytic converter without filter failed / both items replaced

May 22, 2025

Engine Light came on, performance rough at various speeds / conditions, and smelled like burning and strong urea smell. GM Maintenance identified a failed DEF injector / replaced

May 19, 2025

This car had lifter motor failure at 135K miles and Transmission failure at 145k miles, the torque converter of this truck is the culprit of many issues as the lifter issues.

May 16, 2025

The contact owns a 2020 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle was able to restart. The vehicle was taken to the dealer, where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000.

Mileage: 70,000

May 5, 2025

Check engine and ECM errors. The dealer replaced one bank lifter. Shortly after, a similar issue was caused by reassembly. Approximate mileage: 30 K. A month later, the same issue, but this time the vehicle was not drivable, with very low engine power. The dealer stated lifter failure and camshaft damage, engine replaced January 2024, mileage 31 K. Currently 42K and had one instance of ECM error, which only lasted a few seconds, but the engine faltered and lost power. At the most recent oil change, the dealer said no error codes were present. GM indicated that my VIN is not covered under the most current recall. Since the engine was replaced in 2024, there is virtually no possibility that the engine replacement was not a new engine and should fall under this most current recall.

May 2, 2025

I have taken my vehicle to 3 seperate mechanics (GMC, AAMCO and Independent). They all agree that my valve body inside the transmission must be replaced. The problem is that valve bodies are on a national back order and cannot be fullfilled for months, putting my transmission at risk for further failure. Reading online forums, there are many GMC owners facing this same issue. The mechanics at GMC are requesting that I change out my entire transmission, since that will be a quicker solution than waiting months for that valve body. Now, I am being told that they are having difficulty locating an original manufactured transmission. This puts me in a serious bind because my truck is my only vehicle and there are no valve bodies or transmissions to fix this issue. My truck is only a 2020 and I just surpassed 100k miles. There were no dashboard warning lights that indicated my trucks problem. Only the fact that my truck is shuddering when shifting gears and that a diagnostic tool had to find the source of the problem. This problem started about 5 months ago and has progressivly gotten worse.

Apr 29, 2025

The transmission is jerking and sometimes it will not shift enough to get out of others ways. Severe slippage in the transmission I have taken the truck to the shop 3 times for the same issue. Now they tell me I need a new transmission.

Apr 28, 2025

1. Vehicle automatic transmission failed during routine highway driving. Significant drivetrain vibration and limited gear availability. Warning lights included: ESC. - Electronic Stability Control TSC - Traction System Control Emergency Brake Fault light Power Steering assist reduced Flashing Yellow Engine Warning light. 2. White exhaust smoke upon arrival at GMC dealership. GMC technician advised full diagnostic would be required to assess extent of transmission failure and cause of white exhaust smoke. Service technician subsequently communicated that the engine was “failed” and would have to be replaced. Vehicle could not be driven and so full extent of transmission failure could not be assessed UNTIL ENGINE IS REPLACED!?!

Apr 28, 2025

Merging onto highway, lost engine power. Cylinder lifter failed, damaged cam shaft, caused damage to coolant system via metal debris, and engine needs to be replaced. 76,000 miles on vehicle, regularly serviced at dealership. I inspected the parts, and was shown the cylinder lifter that had failed and fragmented as well as the galled cam shaft. There were no prior indications of impending failure (no hard shifts, jumping, warning lights, etc). Warning lamps turned on after failure. I asked the mechanic at the GMC Dealership what caused the failure, and wasn't given a definitive answer.

Apr 14, 2025

The contact owns a 2020 GMC Sierra 1500. The contact stated while driving 65 MPH, the vehicle briefly started to shimmy. Upon decelerating, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V797000 (Power Train), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown.

Mar 29, 2025

Dear NHTSA, I am filing a complaint against General Motors, LLC (GM) for failing to follow through on a legally binding lemon law settlement and leaving me with an inoperable, unsafe vehicle. Vehicle Information: •Vehicle: 2020 GMC Sierra 1500 •VIN: [XXX] •Date of Purchase: [XXX] •Dealership: Diamond Chevrolet Buick GMC Nature of the Complaint: 1.Vehicle Declared a Lemon: •GM acknowledged that my vehicle was defective and offered a CCP § 998 settlement on April 18, 2024, for $97,000 plus pre-judgment interest. •Despite accepting the offer, GM has failed to facilitate the buyback or repurchase of the vehicle. 2.Ongoing Safety Hazard: •The vehicle is non-operational and poses a safety hazard due to repeated transmission failures, loss of engine power, steering/braking issues, and limp mode activation. •GM’s delay in replacing the vehicle leaves me exposed to ongoing safety concerns. Request for Action: I request that the NHTSA: •Investigate GM’s failure to address and rectify the vehicle’s safety issues. •Document GM’s negligence in resolving safety defects under a recognized Lemon Law claim. •Initiate necessary action to protect consumers from ongoing safety hazards caused by GM’s failure to act. Please contact me for additional information or supporting documentation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Mar 14, 2025

-Transmission valve body Failure, Wheel lock up, ABS Event, Loud Bang and a Flashing "D" on Driver Information Center (DIC) when Lightly or Moderately Accelerating Forcing an 8-7 or 8-6 Downshift -When all four tires lock up at a high rate of speed, this puts the driver, the passengers, and all others on the road at risk for injury or death. -Yes, the problem has been found in a document by my local dealer that this issue was added to my exact vehicle's service manual on 11/27/24. The document describes in detail the exact scenario I have been involved in multiple times. It is deemed as #21-NA-275. It locks up the tires randomly to the vehicle in mid acceleration at any speed including 80 miles per hour in one instance for me. -Yes, the dealership inspected it and found the issue to correlate with the newly added section to the service manual, 13333166. This document ID is 5925530 and the added information to the dealership is #21-NA-275. The GMC manufacturer has been contacted as of 3PM MST 3/14/25. Insurance doesn't deal with mechanical problems. The police will only be involved when there is death or injury. -No. The only warning that happens is simultaneously as the vehicle locks up the tires causing the driver (me) to inevitably try to save myself and others, swerving and trying to focus on not hurting myself or others but I did notice the "D" flash on one of these occasions. This is the most dangerous issue with a vehicle I have ever even considered. At any time, for any reason, all four tires can lock up at any rate of speed and cause multiple casualties. The way to fix this is to spend $3,000 which I am sure many people like myself do not have. This means there are thousands of these exact make and models of vehicles on the road right now. Please do not take this lightly as I have almost crashed multiple times with people in my vehicle due to no fault of my own.

Mar 13, 2025

The contact owns a 2020 GMC Sierra 1500. The contact stated while accelerating from a complete stop, the vehicle lunged forward. The contact stated that the failure recurred while driving at various speeds depressing the accelerator pedal, and while decelerating to come to a complete stop. The check engine warning light was illuminated. Additionally, the contact stated that while coming to a complete stop at a traffic light, the vehicle lunged forward violently, as if the vehicle had been rear-ended. The vehicle was taken to Quality Plus Automotive, where it was diagnosed that the transmission had failed and needed to be replaced. The local dealer, Leith GMC (919) 366-1000), and other dealers were contacted and informed the contact that an estimate for the repair could not be provided because the transmission part was not available. The vehicle was repaired by Quality Plus Automotive. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 75,450.

Mileage: 75,450

Mar 10, 2025

The Transmission cooler lines broke and spilled out all the oil/fluid on my 2020 GMC Sierra Elevation pick-up truck. Once all the fluid was spilled out the Sierra truck would no longer move. The Sierra truck was towed to the dealership I originally purchased the vehicle. The dealership was Cranbury Buick GMC. The dealership mentioned that the hoses broke/leaked from the crimped housing at the ends of the hoses. The dealership stated that the original OEM transmission cooler line hoses were discontinued and new OEM replacement transmission cooler line hoses were created. Please see the attached dealership bill/invoice for the parts and labor to fix the cooler line issue. I feel this issue should be a recall on all 2020 GMC Sierra trucks, especially if GM replaced the original OEM hoses with newly created OEM hoses Thanks [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Mar 8, 2025

Vehicle shifting poorly, and I have had a bunch of brake and rotor issues.

Mar 5, 2025

Lifters failed and cam shaft was busted. Standard issues with 6.2L engines. Was traveling down highway and vehicles was shaking violently. Inspection report available. Has been inspected by GM service center. No symptoms or warnings prior to failure.

Feb 10, 2025

GM 10L80 Speed Transmission Pump Idler Gear Failure causing erratic shifting, lurching, or being stuck in gear. Dealer confirmed and recommended to replace the transmission. Transmission was replaced out of pocket in December. The issue is widespread on youtube.

Jan 23, 2025

The contact owns a 2020 GMC Sierra 1500. The contact stated that while accelerating from a stop light, the rear wheels seized. There were no warning lights illuminated. The vehicle was diagnosed by a mobile mechanic with transmission failure. The vehicle was towed to the residence. The dealer was informed of the failure. The contact was informed by the dealer that the repair was not covered under warranty due to the mileage. The vehicle had not been taken to the dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 82,000. The VIN was not available.

Mileage: 82,000

Jan 23, 2025

Motor seized at 52,000 miles.... replaced motor... at 72K miles, lifters and rods had to be replaced on the 2nd motor. Transmission also failure at 72K, being replaced.

Jan 23, 2025

See attached document for complaint.

Jan 22, 2025

The truck was dropped off on November 11th of last year due to a valve body failure, and I’ve been informed that repairs cannot be completed because the necessary parts are unavailable. I purchased the truck in late August of last year and am now stuck making payments on a vehicle I can’t even drive. When I approached the GMC dealer about trading it in or having them buy it back, they said trading it in was an option but couldn’t offer anywhere near what I paid. To make matters worse, they have no timeline for the repairs, and buying it back isn’t an option.

Dec 16, 2024

The contact owns a 2020 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 24V797000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that there was a loud clanking sound underneath the vehicle while starting the vehicle. There were no warning lights illuminated. The vehicle had been taken to the dealer and was diagnosed with transmission failure. The contact stated that the transmission had been repaired twice however, the failure persisted. The vehicle was taken to the dealer again and the transmission was replaced. The dealer was contacted about the recall and confirmed that the VIN was included in the recall however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the issue. The failure mileage was 50,000. Parts distribution disconnect.

Mileage: 50,000

Dec 4, 2024

Shuttering while in motion at a speed of 35mph or above. My 2020 GMC SIERRA 1500 AT4 CarbonPro while driving at or above speeds of 35mph experiences a hesitation and severe Shuttering while trying to maintain any speed of 35mph or above. The hesitation causes extreme vibrations and hesitation when lifting or applying foot to the accelerator. This happens in any drive mode also with cruise control on or off as well as shifting into low and being in any gear trying to prevent it. It also does this on any road and condition. It feels like a slip in the transmission or torque converter, possibly could be the rear end or variable valve timing as well. And when taking of from a red-light or stop sign it slips as if the truck has lost traction, but it hasn't. This is very dangerous and could be the cause of a serious accident when trying to accelerate. If your traveling at hwy speeds it feels as if the brakes are being applied and the tires are going over a washboard which could cause a collision, tire wear, or driveline damage.

Nov 1, 2024

DEF Emissions warning and Engine Emissions warning lights suddenly appeared. DEF Emissions warning went on and off multiple times in the two days before bringing to a GMC service location. Informed that the DEF Tank heater failed, a known problem, but that they likely would not have a repair available for over a month and would not be covered by any warranty. The vehicle is now speed limited to unsafe speeds on highways while waiting for the repair.

Oct 14, 2024

There has been a recall on the 2020 sierra 1500 for the driveshaft which causes shuddering and vibration which my vehicle is exibiting but my vin is not on the recall list

Oct 12, 2024

Transmission failed at 75,000 miles, yes it is available for inspection. Truck went into limp mode on the highway and turned into a very dangerous situation, I was barely able to exit the highway. Yes the dealership Martys GMC in Kingston MA has confirmed that it is transmission failure. My vehicle has been sitting on the lot of Marty's GMC since September 13, 2024 waiting for a backordered part to fix the transmission at an estimated cost of $2,500. The warning check engine light followed by every single lamp on the dash appearing on [XXX] which is the date of transmission failure. After careful research of this issue I have found this is a widespread problem with this particular 10 speed GMC transmission in my 2020 GMC Sierra that I am still paying car payments on. I have rented a vehicle at my own cost for the past 4 plus weeks to get back and forth to work. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Oct 12, 2024

At 103,000 my 2020 AT4 5.3L V8 had a P0307 code thrown. Cylinder 7 misfire. Driving highway speeds, sudden loud pop and then the service engine light came on and automatic braking engaged, and the idle got extremely rough. Ended up being a bad lifter, bent rod, tore lobe off of the camshaft. Roughly 8,000 for the repair, new cam, new lifters, spark plugs and coil packs. Now only about 3,000 miles later, driving, sped up to pass on the interstate and another misfire, P0306 this time Cylinder 6. Same symptoms check engine light, automatic braking, rough idle. Seems to be another failed lifter and bent rod. Currently awaiting diagnostic for this second misfire issue. When speaking with the tow truck driver and the mechanic both mentioned a significant rise in cases like this. There is definitely something wrong with the design that the manufacturer needs to be help responsible for. I have less than a month ago replaced all the lifters only to have another one fail again.

Jul 27, 2024

The AFM/DFM system in these trucks are making the engines and transmissions go out around 70k miles. The lifters fail right around the same time factory warranty runs out then your left with a 6 thousand dollar bill to have it fixed. I hope this becomes a recall because numerous people I talk to are getting rid of they're gmcs and chevys and going elsewhere.

Jun 21, 2024

The transmission went at 67,000 miles and posed a safety issue when my husband was driving & suddenly couldn't drive above 1st gear. Vehicle is at the GM dealer and has been for weeks, but there have been so many issues with the transmissions of this year, make & model, that the transmissions are on back order and we are told it can be MONTHS before they get one in. The dealer already has another one that has been waiting for once since April. We know of others with this same issue on this make/model/yr, as well as engine issues, but yet there are NO recalls for this issue. The only warning that came on was when the issue occurred- no prior warning or indications. GM is involved but make no comment on why there isn't a recall for an obvious known issue.

May 2, 2024

Has happened three times. 1st and 2nd time driving down road towing trailer, rear wheels locked up for 12-15’ while driving 50-55mph. I had thought it was my trailer axel. Happened twice within 6 miles. 3rd time was 1 month later. Rear Wheels locked up driving on interstate at 70-75 mph. I estimate that i traveled 1,800 miles between the 2nd and third incident. Vehicle is at the dealership getting inspected for repairs No warning lamps before, almost every warning light came on after incident If this happened on a wet, ice, snow or dirt road this could have caused a serious accident. It would also be bad in a curve. Dealer took for road test but did not have any luck recreating the issue. They checked the differential oil And it didn't have any heavy metals. They are going to take the differential apart to inspect it to verify. They checked my battery and said it needed to be replaced. Also a wheel speed sensor needed to be replaced.

Jan 15, 2024

Lifters Failed in November 2023 and had repaired major engine damage including 4 cylinders, cam shaft, lifters, gaskets etc. After major repair work done. Truck is now doing same exact thing in January 2024. The dealership is stating they will not look at the vehicle unless i buy a new battery. I asked them to try a used battery to see if that makes a difference. And then if it is the battery i will replace. I was hung up on after the technician doug Pedersen stated ill have a supervisor call you back.

Sep 8, 2023

The right side started clicking out of no where when I turn the steering wheel

Jun 29, 2023

The truck has developed a shake that can be felt in the floor boards, seat, and steering wheel at highway speeds. It’s has spent several months at dealerships without being fixed. I have replaced tires, wheels, shocks, upper control arms, and the transfer case without success.

May 7, 2023

Bearing in transmission failed at 75000 miles. Took to dealership and they said truck needs new transmission. Truck makes rattling noise in transmission pan. Dealer said that oil was full of metal shavings. Dealer also said that this was second truck in 2 weeks with same issue. No warning lights or check engine lights came on. Dealer advised that the transmission could fail and to park it until I can pay $6000 for transmission replacement. Dealer heard rattling and confirmed metal shavings. Transmission failure could result in traffic hazard or accident if transmission loses all drive ability.

Oct 23, 2022

My 2020 Sierra SLT always hesitates or stutters upon take off only on the very first start of the day every day. It appears to be a transmission gear issue or perhaps air/fuel issue. I also have had several different issues with my infotainment system. It screen changes from one screen to another on its own occasionally and it also has a very loud pop when I turn off my iphone Xr from the trucks sound system as if it will crack my speakers. I have taken it in to two separate Cavendar GMC dealerships in San Antonio on 3 different occasions and they claim it does not do either. This cannot be the case as it does it for me every single day since I bought it from the showroom floor. They have said they have updated or reprogrammed both systems but I still have both issues. I am about to lose warranty coverage and I am afraid this will never be addressed. I am taking it in 1 last time. I will never buy another GM product!

Sep 12, 2022

Consistent issues with my truck. It is a 2020 GMC Sierra 1500 vin: [XXX]. In April 2022, my truck started to exhibit concerning issues. I was worried about driving home from work and called the dealership I bought the truck at. They recommended that I take it to the the service center in Frankfort, KY where I work. I drove the truck directly to Neil Huffman GMC. They declared the truck unsafe for me to drive. They set up rental car for me to use and I left the truck at the service center. They initially said it was the torque converter. Over the course of two months they kept finding more issues. Repairs were completed at Neil Huffman GMC service center located in Frankfort, KY. My truck still has the following issues.. 1. Ringing sound 2. Grinding or clunking noises 3. Loud noise when I press the gas pedal 4. Delayed shifting and hard shifting problem I drive a hour back and forth to work everyday and don’t want the truck to have issues on the interstate. Driving with a bad torque converter is unsafe since it causes sudden stoppages and significant speed fluctuations. Worn or slipping transmissions have many warning signs. A damaged transmission creates a dangerous situation for me and for other drivers. I had an appointment at Adams GMC in Richmond, KY on September 1st. They said they couldn’t hear anything and no services were conducted. Neil Huffman GMC service department said they replaced basically the entire transmission. I don’t understand why there would be issues still. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Mar 23, 2022

The contact owns a 2020 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the vehicle shuddered. The vehicle was taken to the dealer however, the mechanic could not duplicate the failure. The vehicle was then taken to Gilland Chevrolet GMC (3071 N US Hwy 231, Ozark, AL 36360) where the contact was informed that the vehicle already had new transmission fluid filled in the transmission. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,000.

Mileage: 42,000

Sep 12, 2021

I purchased the 2020 Sierra 1500 because the label on the truck frame states that it can tow 9300lbs. Subsequently, in April 2021, I purchased a 34' Travel Trailer with a max capacity of 8995lbs. In August, I received a notice from GMC that they overstated the towing capacity by 500lbs. The new towing capacity is 8800lbs. GMC's response to my request for a refund was that they were not going to help me. Their solution is that I can be provided a new sticker by the dealer upon request. This does not resolve my issue, nor the issue of other Sierra owners who purchased this vehicle because of its stated towing capacity. In doing research, it appears that in model year 2014, GMC faced a class action lawsuit for misrepresenting their capabilities. I believe that this malpractice is a safety concern for me and many others. Attached is the towing label on the frame and the letter from GM.

Apr 27, 2021

TL* THE CONTACT OWNS A 2020 GMC SIERRA 1500. THE CONTACT STATED THAT UPON EXITING THE VEHICLE, HE NOTICED THAT THE VEHICLE WAS LEAKING AN UNKNOWN FLUID. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO SIMPSON BUICK GMC OF BUENA PARK (6600 AUTO CENTER DR, BUENA PARK, CA 90621) WHERE IT WAS DIAGNOSED WITH THE TORQUE CONVERTER NEEDING TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000. THE VIN WAS UNAVAILABLE.

Mileage: 11,000

Dec 30, 2020

CAR WAS IDLING AND PARKED. WARNING CODE SHOWED UP ON DASHBOARD ESC, ELECTRONIC STABILITY CONTROL, REDUCED ENGINE POWER. VEHICLE THEN DISPLAYED TRANSMISSION DISRUPTION, WARNING LIGHT DISPLAYED AS WELL. I WAS ABLE TO DRIVE IT TO THE DEALERSHIP BUT THE PERFORMANCE OF THE VEHICLE WAS LIMITED BY THE REDUCED ENGINE POWER. TRANSMISSION WAS HESITATING AND CLUNKY DURING GEAR CHANGES. MY SIERRA HAS 5,000 MILES ON IT AND THE TRANSMISSION WAS ALREADY REPLACED AT 2,000 MILES. GMC HAS A SERIOUS PROBLEM WITH THIS MAKE AND MODEL. UNSURE WHAT THE RESOLUTION WILL BE, BUT I AM NO LONGER CONFIDENT IN THE PRODUCT GMC IS SELLING.

Mileage: 5,000

Sep 23, 2020

TRANSMISSION KICKS WHEN COMING TO A COMPLETE STOP.

Mileage: 5

Aug 12, 2020

AT 550 MILES HAD TO TOW TO DEALER. THEY SAID NEEDED TO REPROGRAM TRANSMISSION. NOW AT 4000 MILES, WENT TO START AND VEHICLE WILL NOT DO ANYTHING. NO POWER. IT IS BEING TOWED TO DEALER AGAIN. PRETTY MUCH BOUGHT A LEMON AS IT LOOKS NOW.

Mileage: 4,000

Feb 5, 2020

THE TRUCK RANDOMLY GETS STUCK IN PARK. CANNOT PUT IT INTO DRIVE, NEUTRAL OR REVERSE. THE CAR HAS BEEN AT THE DEALERSHIP SINCE JANUARY 27, 2020. GMC WONT SEND THEM THE PART, THE DEALSHIP BELIEVES IT MUST BE A PROBLEM WITH THE PART AND THEY ARE TRYING TO FIX OR REDESIGN THE PART BEFORE ITS SENT OUT. ALSO I WAS TOLD BY MY DEALERSHIP ANOTHER 2020 AT4 CAME IN WITH THE SAME PROBLEM. IT WAS TOWED TO THEM.

Mileage: 250