2021 GMC SIERRA 1500 Engine And Engine Cooling Problems

The contact owns a 2021 GMC Sierra 1500. The contact had received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The vehicle was taken to the dealer where an inspection was performed on the engine. The contact was informed that the vehicle had passed the inspection, and the mechanic added a higher viscosity oil, installed an oil fill cap, replaced the oil filter, and updated the Owner's Manual. The contact stated that the remedy failed to address or repair the possible defect with the engine. The contact stated that the remedy resulted in a higher cost for oil changes, and fuel economy had decreased from 21 miles per gallon to 18 miles per gallon. The manufacturer was made aware of the issue and the contact was provided a case number. The contact stated that the vehicle had not been repaired. The failure mileage was unknown.

The contact owns a 2021 GMC Sierra 1500. The contact received the recall letter for NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The contact called the local dealer, who confirmed there was no information from the manufacturer to move forward. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact had not experienced a failure.

The contact owns a 2021 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V27400 (Engine and Engine Cooling). The vehicle was taken to the dealer, where the contact was informed that the vehicle failed an inspection. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. In addition, the contact was advised that parts were not yet available. The contact was advised that it was unsafe to release the vehicle to the contact with the recall unrepaired. The contact was advised that the repair would take two weeks for completion. The contact stated that the vehicle had been at the dealer for more than two months. The manufacturer was made aware of the issue but provided no assistance. The contact stated that he needed the vehicle to use. The contact was advised that the vehicle was number 1,000 on the list for the repair. The failure mileage was 71,000.

Mileage: 71,000

The contact owns a 2021 GMC Sierra 1500. While the contact's husband was driving at an undisclosed speed, the contact noticed an abnormally bumpy ride. The contact felt as if the vehicle was driving over rocks. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, parts were not yet available for the recall repair. In addition, the contact stated that the vehicle had been at the dealer for more than two months awaiting parts. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 80,000.

Mileage: 80,000

The contact owns a 2021 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact then received a notice that parts for the recall were available. The vehicle was taken to the dealer, and the contact was informed that the recall remedy was for the dealer to use a higher viscosity oil. The contact expressed concerns that the remedy was not a sufficient repair and that the engine was still vulnerable to failure. The vehicle was repaired under the recall. The manufacturer was not made aware of the failure. The contact had not experienced a failure.

The contact owns a 2021 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); the VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 60,000.

Mileage: 60,000

See attached document for complaint. I am writing as the owner of a 2021 GMC Sierra 1500 equipped with the 6.2-liter engine that has recently been included in a significant recall. I've been advised that the engine may need to be replaced entirely. As you can imagine, this is extremely concerning given the scale of the defect and the vital role this truck plays i'n my dayto- day responsibilities.

See attached document for complaint.

See attached document for complaint. This law firm represents [XXX] . [XXX] owns a GMC truck with VIN: xxxxxx which is subject to the above referenced recall. Please accept this letter as Mr. [XXX] 's written complaint due to his dealer's failure to remedy the defect covered under the above referenced recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2021 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2021 GMC Sierra 1500. The contact stated that the engine was previously replaced under warranty. The contact stated that the vehicle had been experiencing excessive oil consumption and required three quarts of oil every 30 days. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that while driving 70 MPH, the vehicle shuddered abnormally and there was an abnormal metallic sound coming from the engine before the vehicle lost motive power. There was no warning light illuminated. The contact was able to pull over to the side of the road. The vehicle failed to restart and was towed to the residence. The local dealer was contacted and informed the contact that a service advisor would return the call. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 129,000.

Mileage: 129,000

The contact owns a 2021 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2021 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with engine failure. The dealer informed the contact that there was no anticipated date for the recall repair parts availability. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 137,000.

Mileage: 137,000

The contact owns a 2021 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000(Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000(Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that while driving 30 MPH, there was an abnormal knocking sound coming from the engine compartment, and the vehicle lost motive power. The contact was able to pull over to the side of the roadway. No warning light was illuminated. The vehicle was towed to a dealer, where it was determined that the engine needed to be replaced. The vehicle was repaired. The contact stated that prior to the engine failure, the transmission was replaced. The dealer was contacted regarding the recall remedy, but the dealer was unable to provide an estimated time of availability. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 20,000. VIN tool confirms parts not available.

Mileage: 20,000

The contact owns a 2021 GMC Sierra 1500. The contact stated that there was an abnormal change with the RPM. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer received an email from the manufacturer, but the verbiage was incorrect to move forward with the repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 39,000. VIN tool confirms parts not available.

Mileage: 39,000

The contact owns a 2021 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the vehicle stalled, lost motive power, with smoke came from the engine compartment. There was no warning light illuminated. The vehicle was towed to the residence. The contact attempted to start the vehicle and noticed a knocking sound coming from the engine with the check engine warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The dealer was contacted and informed the contact that parts were not yet available. The dealer informed the contact that the vehicle had a Salvage Title and would not be repaired under the recall. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 48,000. VIN tool confirms parts not available.

Mileage: 48,000

The contact owns a 2021 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated that while the vehicle was stopped, the vehicle idled intermittently. In addition, an abnormal sound was coming from the left side of the engine. The vehicle was not diagnosed or repaired. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2021 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000(Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that while driving at approximately 60 MPH, the check engine warning illuminated and the vehicle stalled. The contact pulled to the side of the road and attempted to restart the vehicle, but the vehicle failed to restart. The vehicle was towed to the residence. The contact stated that the failure had previously occurred several times while driving. An unknown local dealer was contacted and informed the contact that the recall parts were not available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted and a voicemail message was left, but the manufacturer had not returned the contact's call. The failure mileage was approximately 70,000. VIN tool confirms parts not available.

Mileage: 70,000

The contact owns a 2021 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was experiencing rough idling, with the RPM fluctuating while driving. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 32,000. VIN tool confirms parts not available.

Mileage: 32,000

See attached document for complaint.

The contact owns a 2021 GMC Sierra 1500. The contact stated that occasionally while attempting to start the vehicle, the engine hesitated to turn over. The contact stated that the failure progressed, and the vehicle no longer started as needed. The check engine warning light was illuminated. The contact stated that two local dealers were contacted; however, the contact was advised that to diagnose or repair the vehicle, might take several months. The vehicle was towed to a local independent mechanic, where it was diagnosed with camshaft sensor failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 83,000.

Mileage: 83,000

The contact owns a 2021 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated that while driving 70 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. No warning lights were illuminated. The contact stated that several minutes later the vehicle functioned as designed. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 38,000. VIN tool confirms parts not available.

Mileage: 38,000

The contact owns a 2021 GMC Sierra 1500. The contact stated that while driving at various speeds, the check engine warning light illuminated, and the engine fan activated and operated at a very high velocity. Additionally, the message "Engine Power Failure" message was displayed, and the vehicle stalled. The vehicle was taken to the local dealer who diagnosed that the engine coolant control valve was faulty and needed to be replaced. The contact was informed that the parts were on backorder and no repairs were performed. The manufacturer was not yet contacted. The failure mileage was 48,000.

Mileage: 48,000

The contact owns a 2021 GMC Sierra 1500. The contact stated while driving at various speeds, the check engine warning light illuminated, and the engine fan activated and operated at a very high velocity. Additionally, the message "Engine Power Failure" message was displayed, and the vehicle stalled. The vehicle was taken to the local dealer who diagnosed that the engine coolant control valve was faulty and needed to be replaced. The contact was informed that the parts were on backorder and no repairs were performed. The manufacturer was not yet contacted. The failure mileage was 45,000.

Mileage: 45,000

The contact owns a 2021 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The dealer was not contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the failure. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The dealer was contacted; however, the contact was informed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 GMC Sierra 1500. The contact stated that the vehicle was experiencing excessive oil consumption. The low oil pressure warning light was illuminated. The vehicle was taken to the dealer, but the failure could not be duplicated. The vehicle was taken to the dealer several times, where an oil consumption test was performed. The contact stated that the oil consumption test was not completed. The contact stated that while driving 55-60 MPH, the contact noticed an abnormal oil odor, and the low oil pressure warning light was illuminated. The contact pulled over. The contact then noticed that a significant amount of oil was leaking onto the ground. The vehicle was towed to the residence of the contact's brother. The contact stated that upon inspecting the vehicle, the contact became aware that oil was leaking from the oil pan. The vehicle was towed to the contact's residence, where the contact added oil to the vehicle. The vehicle was taken to Beck & Masten GMC Coastal (200 US-77, Robstown, TX 78380), where the rear main seal gasket was replaced; however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed that the alternator and the crankshaft hoses had failed due to excessive oil leaks. The dealer charged a fee for the alternator and the crankshaft hoses replacement. The dealer informed the contact that the rear main seal gasket replacement was covered. The dealer related the oil leak to the oil pressure. The vehicle was not repaired. The manufacturer was notified of the failure, and cases were filed; however, no further assistance was provided. The failure mileage was 44,000.

Mileage: 44,000

The contact owns a 2021 GMC Sierra 1500. The contact was notified of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed and making a turn, the vehicle made a loud banging sound and the vehicle shut off. No warning light was illuminated. The vehicle was towed to an independent mechanic, who determined that the engine had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

Mileage: 80,000

The contact owns a 2021 GMC Sierra 1500. The contact stated that there was an abnormal ticking sound coming from the vehicle while idling. There was no warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was then notified of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 33,000. VIN tool confirms parts not available.

Mileage: 33,000

The contact owns a 2021 GMC Sierra 1500. The contact stated that while driving approximately 55 MPH, the vehicle suddenly experienced a loss of automotive power. During the failure, the message "Shift into Neutral to Restart" was displayed. The vehicle was later towed to the local dealer, who diagnosed that the piston bearings had seized, causing damage to the engine. The engine was replaced along with the radiator, oil cooler and oil cooler hoses, intake manifold, mega fuse, and starter. The manufacturer was notified of the failure. The contact was informed that the VIN was recently included in the NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 122,691.

Mileage: 122,691

The contact owns a 2021 GMC Sierra 1500. The contact stated that while driving 60 MPH, there was an abnormal knocking sound coming from the engine compartment, after which the vehicle lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that the engine had seized. The contact was also informed that the fuse box needed to be replaced. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to NHTSA Action Number: PE25001 (Engine, Engine and Engine Cooling). The manufacturer was not notified of the failure. The failure mileage was 63,000.

Mileage: 63,000

The contact owns a 2021 GMC Sierra 1500. The contact stated while driving at an undisclosed speed, there was an abnormal clunking sound coming from the rear suspension. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the rear suspension. The vehicle was repaired, but the failure reoccurred 4,000 miles later. The contact stated that while reversing, the contact heard an abnormal clunking sound coming from the rear suspension. The contact also stated that there was also a strong antifreeze odor permeating the interior of the vehicle. The vehicle was taken back to the dealer, but not yet diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 38,000.

Mileage: 38,000

The contact owns a 2021 GMC Sierra 1500. The contact stated that while driving at approximately 75 MPH and depressing the accelerator pedal, the vehicle failed to accelerate as intended. The check engine warning light was illuminated. The contact stated that the vehicle would slow down as if it was losing motive power. The vehicle was driven to a local dealer where it was diagnosed that the coolant control valve needed to be replaced. The vehicle was not repaired due to parts not being available. The manufacturer was notified of the failure. The failure mileage was approximately 32,000.

Mileage: 32,000

The contact owns a 2021 GMC Sierra 1500. The contact stated while driving 15 MPH and making a turn, the vehicle lost power steering assist functionality. Additionally, the brake pedal was depressed several times but failed to respond. The parking brake, traction control, brake, engine, and headlights warning lights were illuminated. The contact also stated that the warning message "Limited Power" was displayed. The contact stated that he depressed the brake pedal with his two feet from a standing position and the vehicle decelerated and he pulled into a driveway. The contact was able to continue to drive the vehicle. The vehicle was taken to the dealer who diagnosed that the vehicle software needed to be updated. The contact stated that the vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 10,000.

Mileage: 10,000