2002 GMC SIERRA 2500 Service Brakes Problems
32 complaints about Service Brakes
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Service Brakes Complaints (32)
I PURCHASE THIS TRUCK 2/03/17 AND HAVE USED IT UNTIL 2 WEEKS AGE WHEN THE BRAKE LINES BROKE IN MY DRIVEWAY, I AM HAVING THE LINES REPLACED WITH STAINLESS LINES AT A COST OF ABOUT $1200 ( I AM NOT SURE OF THE TOTAL COST BECAUSE IT ALSO NEEDS A ANTILOCK BRAKING PUMP WHICH WAS BADLY CORRODED) THE FUEL LINGS ARE ALSO RUSTED AND NEED TO BE REPLACED AND ALSO THE TRANSMISSION COOLING LINES NEED TO BE REPLACED AT A COST TO BE DETERMINED LATER. I HAVE A 1953 CHEVY PICKUP THAT STILL HAS GOOD BRAKE LINES AND THE FRAME IS IN BETTER SHAPE THAN THE NEWER ONES, IF GM LOOKED TO THE PAST AT THE MATERIALS & METHODS THEY MIGHT BUILD A BETTER PRODUCT RATHER THAN THE GARBAGE THEY PRODUCE NOW! I AM GLAD I DIDN'T PAY $30-$60,000 FOR THIS TRUCK.
Mileage: 136,000
ANTI-LOCK BRAKES ENGAGE ON DRY PAVEMENT JUST PRIOR TO COMING TO A COMPLETE STOP.
Mileage: 119,618
I HAVE OWNED MANY GM TRUCKS, AND NEVER HAD ONE WITH SO MANY RUSTED OUT BRAKE LINES. WHY CAN'T THEY MAKE THEM WITH STAINLESS STEEL LINES. THEY SHOULD HAVE A RECALL FOR THIS. WHAT HAPPENS WHEN FRONT AND BACK LINES GO AT THE SAME TIME, I WILL TELL YOU, NO BRAKES ! THIS IS THE WORST ONE WITH THE RUST THAT I HAVE HAD. 3 LINES RUST OUT ON THE GMC 2500 HD (2002) WITH MORE TO COME, I HAVE 25,000 MILES ON THIS TRUCK. THE FIRST LINE WENT ABOUT 15,000 MILES. ALSO I ONLY GOT ABOUT 5,000 MILES ON THOSE FIRESTONE TIRES, CHEAP TIRES COME WITH THIS TRUCK. I HAVE ALSO NOTICED THE FRAME IS RUSTING, HAD TO HAVE THE CABLE REPLACED THAT SHIFTS THE TRUCK INTO GEAR, IT RUSTED OUT. I GO TO THE CAR WASH AND ALWAYS WASH THE UNDERSIDE OF THE TRUCK TO GET ALL THE DIRT AND SALT OFF EVERY CHANCE I GET. WHEN I GOT THE GMC I WAS TOLD BY THE GMC GARAGE NOT TO HAVE THE TRUCK UNDERCOATED BECAUSE IT WOULD VOID THE WARRANTY ON IT. I ALSO HAD TO HAVE THE CABLES REPLACED ON THE TAIL GATE DUE TO RUST. VERY SAD ABOUT THIS GMC TRUCK. EVERYTHING IS RUSTING. I SHOULD HAVE A LOT OF MILES LEFT ON THIS TRUCK, IF IT DOESN'T RUST ITSELF TO DEATH OR GET ME KILLED BECAUSE OF RUSTED OUT BRAKE LINES !
Mileage: 16,000
REAR STEEL BRAKE LINE FAILURE WHILE IN PARKING LOT, COMPLETE LOSS OF BRAKING ABILITY
Mileage: 305,000
TL* THE CONTACT OWNS A 2002 GMC SIERRA 2500 HD. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE BRAKES FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Mileage: 60,000
DRIVING INTO DRIVEWAY APPLIED BRAKES , PEDAL WENT RIGHT TO THE FLOOR NO WARNING LIGHT OR ANY INDICATION OF A PROBLEM GOT OUT OF TRUCK AND FOUND FLUID DRIPPING OFF FRAME BY FUEL TANK. RUPTURED LINE ABOVE TANK ON FRAME, OTHER BRAKE LINES ALSO LOOK CORRODED. AFTER SOME RESEARCH I FOUND THIS TO BE A COMMON PROBLEM ON GM TRUCKS . OWNERS NEED TO BE MADE AWARE OF THIS PROBLEM BEFORE SOMEONE IS SERIOUSLY HURT. I BELIEVE GM SHOULD BE FORCED TO REPAIR THE DEFECTIVE LINES. *TR
Mileage: 94,650
PULLING OUT OF MY DRIVEWAY ONTO THE STREET. APPLIED THE BRAKES WHEN REACHING THE END OF THE DRIVEWAY AND BRAKE PEDAL WHEN COMPLETELY TO THE FLOOR. WAS ABLE TO STOP, BEING THAT I WAS ONLY GOING AROUND 2 MPH AT THE TIME. WHEN I GOT OUT OF THE TRUCK, I SAW A LARGE AMOUNT OF BRAKE FLUID ON THE DRIVEWAY FROM A BURST BRAKE LINE. *TR
Mileage: 145,000
DRIVING DOWN RURAL ROAD AT 55MPH, A DEER JUMPS INTO MY PATH. I QUICKLY BRAKE, ABS ACTIVATES AND PEDAL DROPS TO NEAR FLOOR. TRUCK DOES STOP, BUT BRAKING MUCH MORE DIFFERENT THAN NORMAL. DEER MOVES ON AND I START MOVING AGAIN. NEXT STOP SIGN I NOTICE THAT BRAKE PEDAL DROPS TO FLOOR, STILL BRAKING, BUT MUCH MORE DIFFICULT TO BRAKE. I MADE IT HOME AND NOTICED MY BRAKE LINE DIRECTLY UNDER THE DRIVER POSITION WAS SPRAYING FLUID NOW. *TR
Mileage: 278,000
BRAKES FAILED WHILE DRIVING DOWN ROAD. ALL BRAKE LINES ARE SEVERELY RUSTED. IS THEIR A GALVANIC REACTION BETWEEN LINES AND TRUCK THAT IS CAUSING THIS? HAVE NEVER HAD BRAKE LINES RUST AS BADLY ON OTHER VEHICLES THAT WERE OLDER THAN THIS ONE. *TR
Mileage: 128,000
I HAD BEEN DRIVING FOR 15-20 MILES BOTH ON AND OFF THE HIGHWAY AND THE VEHICLE STOPPED FINE. I WAS TRAVELING AT ABOUT 60 MPH AND WAS COMING UP ON HIGHWAY TRAFFIC THAT WAS AT A STANDSTILL . I STEPPED ON THE BRAKE PEDDLE AND IT WENT STRAIT TO THE FLOOR, ABSOLUTELY NO BRAKES AT ALL AND NO EVEN A HINT THIS WAS ABOUT TO HAPPEN. I WAS ABLE TO SWERVE OUT OF THE WAY, NARROWLY MISSING THE VEHICLE IN FRONT OF ME, AND USED THE TRANSMISSION AND E BRAKE TO GET THE VEHICLE STOPPED ON A GRASSY SHOULDER. HAD A VEHICLE BEEN NEXT TO ME OR A LESS EXPERIENCED DRIVER BEEN BEHIND THE WHEEL, IT MAY HAVE BEEN A MUCH WORSE OUTCOME . I KNOW AT LEAST 10 PEOPLE WHO OWN SIMILAR VEHICLES AND EVERYONE HAS HAD A BRAKE LINE FAILURE AT SOME POINT. GM NEEDS TO STEP UP AND COVER THIS BEFORE SOMEONE ELSE GET HURT OR KILLED! *TR
Mileage: 100,108
2002 GMC SIERRA 2500HD 4X4 4DR COMPLETE BRAKE FAILURE WHEN MOVING VEHICLE AT HUNT CAMP.BRAKE PEDAL WENT COMPLETELY TO FLOOR.RUSTED BRAKE LINES BLEW UNDER DRIVERS DOOR LOCATION.LOCAL MECHANIC REPLACED LINES FROM MASTER CYL. TO ABS DEVICE. IF THIS HAD HAPPENED THE DAY BEFORE,WITH TRUCK LOADED WITH SUPPLIES ,EQPT.,AND TOWING AN ATV ON A TRAILER,NO WAY COULD I HAVE STOPPED THAT VEHICLE! I STILL NEED TO REPLACE ALL REMAINING RUSTED LINES GOING TO WHEELS. *TR
Mileage: 120,000
BACKING MY TRUCK DOWN A BOAT LAUNCH TO PUT A PWC IN. AS I APPLIED THE BRAKE AT THE BOTTOM OF THE RAMP, THE PEDAL WENT TO THE FLOOR, LOSING ALL BRAKES. SINCE I WAS CLOSE TO THE WATER, BY THE TIME I GOT IT INTO FORWARD, IT WAS ALREADY OVER THE EDGE OF THE RAMP INTO THE WATER. SUBMERGED UP TO THE BOTTOM OF THE ROOF. A TOTAL LOSS. *TR
Mileage: 67,000
STEEL BRAKE LINE RUPTURED WITH NO WARNING UNDER THE DRIVERS SIDE FLOOR PANEL. IT WAS THE LINE FROM THE MASTER CYLINDER TO THE ANTI-LOCK BRAKE ACTUATOR. READ DOZENS OF ONLINE POSTINGS ABOUT THIS BEING A HUGE PROBLEM AND WAS ENCOURAGED TO REPORT IT. SAFELY STOPPING THE TRUCK (EMPTY) WAS VERY HARD AND I COULDN'T IMAGING WHAT WOULD HAVE HAPPENED IF I HAD BEEN PULLING A TRAILER, WHICH IS VERY COMMON ON THIS TRUCK. *TR
Mileage: 151,475
APPROACHING A STOP LIGHT OF A 55 MPH ROAD AND APPLIED THE BRAKES. THE TRUCK FAILED TO STOP. I WENT THROUGH THE RED LIGHT BUT DID NOT HIT ANY OTHER CARS. *JS
Mileage: 160,000
BRAKES WENT OUT NO WARNING, AFTER LOOKING ON DRIVERS SIDE SEAT UNDER TRUCK WHERE FLUID WAS RUNNING OUT SAW WHERE BRAKE LINE WAS RUSTED AND IT BUSTED. SO I TOOK SEVERAL PICTURES AND CALLED GMC, THEY IN TURN TOWED MY TRUCK TO AUFFENBERG OF CARBONDALE, ILLINOIS AT NO CHARGE. AT THIS TIME I STARTED RESEARCHING THE RUSTED BRAKE PROBLEM AND FOUND WHERE ALAN ADLER (MANAGER PRODUCT SAFETY COMMUNICATIONS) FOR GM SAID ON (ABC NEWS RUSTED BRAKE LINES) WHERE THEY WERE OFFERING A (KIT) TO HAVE THE RUSTED BRAKE LINES REPAIRED FOR A COST TO US OF $500.00. SO NOW TODAY 06/05/2014 MY TRUCK IS DONE AT A COST OF $1188.05 TO ME FOR THE DEALER KNOWS NOTHING OF THIS. I HAVE TRIED TO CONTACT ALAN ADLER THROUGH GM AND NO ONE KNOWS WHO HE IS, I HAVE SENT MANY COMPLAINTS AND TALKED WITH MANY PEOPLE AND NO ONE SEEMS TO KNOW WHAT I AM TALKING ABOUT. MY REF.# [XXX] WITH THE COMPLAINT DEPT. SO IF THIS MAN CAN SAY ON THE NEWS THAT THEY HAVE THIS KIT AND THAT ALL THE DEALERS WERE TOLD ABOUT IT HOW CAN THEY LIE AND CHARGE THE PEOPLE WHAT THEY WANT. THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 113,729
WAS LEAVING MY DRIVE WAY AND WENT TO PUT ON BRAKES AND THEY MADE A HISSING SOUND AND PEDDLE WENT ALL THE WAY TO THE FLOOR AND BRAKE FLUID STARTED POURING OUT, SO PUSHED EMERGENCY BRAKE AND NOTHING HAPPENED THERE WAS NO BRAKES. WITH HELP GOT TRUCK BACK IN DRIVE WAY AND GOT UNDER TRUCK WHERE FLUID WAS LEAKING AND THE BRAKE LINES WERE ALL RUSTED INTO. THANK GOD I DIDN'T MAKE IT DOWN THE ROAD BEFORE THEY WENT OUT AND HIT OR KILLED SOMEONE. *TR
Mileage: 113,700
REAR BRAKE LINE RUSTED OUT OVER FUEL TANK WHERE LINE RUNS ON TOP OF FRAME RAIL. ALL BRAKE LINES RUSTED. ALSO FUEL LINES RUSTED. CAN OR WILL FAIL AT ANYTIME. MAY CAUSE AN ACCIDENT. NO BRAKE FAILURE LIGHT!!!! *TR
Mileage: 170,000
THE VEHICLE WAS PARKED ON A 35-40 DEGREE SLOPED DRIVEWAY. GOT IN, STEPPED ON BRAKE,STARTED VEHICLE, RELEASED EMERGENCY BRAKE, SHIFT INTO REVERSE, AND BRAKE PEDAL WENT TO THE FLOOR, WITH TRUCK ROLLING BACKWARDS. WHEEL WAS TURNED, AND TRUCK HIT A SIDE OF RETAINING WALL. IT DID NOT ROLL BACK EXCESSIVELY FAST, BUT IT COULD NOT STOP IN TIME TO AVOID HITTING THE WALL. FOUND BADLY CORRODED BRAKE LINES. ONE HAD RUPTURED RIGHT BEHIND THE DRIVER'S FRONT WHEEL FENDER WELL. *TR
Mileage: 75,000
BRAKE-LINE-CORROSION- LOST MY BRAKES. *TR
ROTTED OUT BRAKE LINES @ 118,000 MILES . SHOULD BE A RECALL . NO ACCIDENT BUT WAS PULLING MY BOAT AT TIME OF FAILURE. COULD HAVE BEEN A VERY BAD ACCIDENT . JUST FINISHED CHANGING ALL THE BRAKE LINES WHAT A JOB. BETWEEN THIS N THE INJECTORS THIS TRUCK WAS A POOR VALUE. ALL DONE WITH GM HAD TOO MANY PROBLEMS WITH THEIR TRUCKS WITH NO SUPPORT FROM GM OR IT'S DEALERS. LOST LIFETIME CUSTOMER. *TR
Mileage: 118,000
NO BRAKES! PEDAL TO THE FLOOR. RUSTED BRAKE LINES. *JS
Mileage: 174,000
THE PEDAL WENT ALL THE WAY TO THE FLOOR, AND I MISSED THE TURN I WAS TRYING TO MAKE. I ROLLED TO A STOP. I WALKED TO A SERVICE STATION. I WAS INFORMED THAT ALL BRAKE LINES WERE CORRODED AND HAD TO BE REPLACED. ALL LINES, HOSES, AND CALIPERS WERE REPLACED AT A COST OF $1800.00. *TR
Mileage: 25,000
TL* THE CONTACT OWNS A 2002 GMC SIERRA 2500 HD. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE BRAKES FAILED WITHOUT WARNING. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 123,000. *TR
Mileage: 123,000
I WAS EXITING MY DRIVEWAY, WHICH IS VERY STEEP,THE BRAKE PEDAL WENT TO THE FLOOR WITH NO WARNING,LAMPS OR OTHERWISE. MY VEHICLE SURGED ACROSS BOTH LANES AND WOUND UP IN THE WOODS. *TR
Mileage: 142,000
VEHICLE IS A 2002 GMC HD 2500 PICKUP TRUCK WITH A DURAMAX DIESEL ENGINE, AND 5 SPEED ALLISON TRANSMISSION WHILE DRIVING ON SURFACE STREETS, THE POWER BRAKES AND STEERING BOTH WENT OUT SIMULTANEOUSLY. STOPPING REQUIRED BOTH FEET ON PEDAL, AND STEERING WAS NEARLY IMPOSSIBLE. PROBLEM TRACED TO THE "HYDROBOOST" AND THE POWER STEERING PUMP. BOTH WERE REPLACED ALONG WITH THE HIGH PRESSURE HOSE. EVIDENTLY, THE PUMP FAILED TO YIELD ANY BOOST PRESSURE, WHICH IN TURN RENDERED POWER STEELING AND BRAKES INOPERATIVE. A VERY DANGEROUS SITUATION. THE TOW TRUCK THAT RESPONDED INDICATED THAT THEY HAVE HAD MULTIPLE FAILURES OF THE SAME ITEMS (87 OT 8 GMC HD TRUCKS) AND IN BLOGS WITH OTHER GMC/CHEVY DIESEL OWNERS IT APPEARS TO BE A COMMON DEFECT. THERE WERE NO NOISES, OR OTHER INDICATOR OF PENDING PROBLEMS. CONTACT WITH THE DEALER REVEALED THAT " I SHOULD CHANGE THE PS FLUID EVERY 2 YEARS: (NOT IN THE MAINTENANCE SECTION OF OWNER MANUAL). *TR
Mileage: 82,760
THE TRUCK WOULD NOT STOP AT STOP SIGN AND THE BRAKE GOES CLEAR TO THE FLOOR BEFORE SLOWS TO A STOP. *TR
Mileage: 150,000
A BRAKE LINE RUPTURED CAUSING LOSS OF STOPPING POWER. TRUCK WAS NOT ABLE TO SLOW ENOUGH TO MAKE ORIGINALLY-PLANNED TURN. TRUCK WAS SAFELY RETURNED HOME USING EMERGENCY BRAKE AND ENGINE BRAKING. UPON INSPECTION, A LEAKING BRAKE LINE WAS FOUND BETWEEN THE MASTER CYLINDER AND ABS MODULE. ALL BRAKE LINES WERE FOUND TO BE SEVERELY CORRODED. NO WARNING LIGHTS ILLUMINATED ON THE DASH. *TR
Mileage: 117,000
I HAD AN UNEXPECTED BRAKE FAILURE CAUSED BY THE RUST THROUGH OF THE BRAKE LINE UNDER THE DRIVER SEAT. IT WAS FORTUNATE THAT I WAS IN A PARKING LOT AND GOING AT A SLOW SPEED AT THE TIME. I HAD TO REPLACE THE ENTIRE BRAKE LINE SYSTEM AS THERE WAS RUST ON ALL THE LINES. THE REPAIR COST WAS $741.89. I HAVE HAD OTHER GM VEHICLES, AND HAVE NEVER EXPERIENCED THIS TYPE OF FAILURE BEFORE. *TR
Mileage: 72,000
WAS TRAVELING ON A STRAIGHT STRETCH OF ROAD APPROACHING A RED LIGHT. AS I ATTEMPTED TO APPLY THE BRAKES THE BRAKE PEDAL WENT STRAIGHT TO THE FLOOR - THE VEHICLE WOULD NOT STOP. I THEN DROPPED THE TRANSMISSION FROM "D" OR DRIVE TO "L1", ENGAGED THE "TOW SETTING" OF THE TRANSMISSION, AND APPLIED THE PARKING BRAKES WHILE MAINTAINING THE PARKING DISENGAGEMENT LEVER IN THE "UP" POSITION IN ORDER TO STOP THE TRUCK. THE BRAKES FAILED. GM DEALERSHIP CONFIRMED THAT THE BRAKE LINES HAD RUSTED THROUGH. THE ENTIRE BRAKE SYSTEM FROZE IN PLACE RESULTING IN THE REPLACEMENT OF THE LINES, ROTORS, DISCS. *TR
Mileage: 63,000
I WAS DRIVING MY 2002 GMC SIERRA 2500 HD ON I95 WHEN TRAFFIC CAME TO A SUDDEN STOP. I SLAMMED ON THE BRAKES AT WHICH POINT THE ABS SYSTEM STARTED PULSING THE BRAKES, BUT THE BRAKE PEDAL SUDDENLY WENT TO THE FLOOR WITH NO FURTHER BRAKE RESPONSE. THANKFULLY, THE BRAKES SLOWED THE TRUCK ENOUGH PRIOR TO FAILURE TO PREVENT A COLLISION AT 65 MPH. I HIT THE CAR IN FRONT OF ME AT ~5-10 MPH, CAUSING BUMPER DAMAGE TO MY TRUCK AND THE CAR IN FRONT OF ME. I WAS ABLE TO GET THE CAR TO THE SIDE OF THE ROAD AND TO MY HORROR I HAD NO BRAKES. THE VEHICLE WAS TOWED TO A LOCAL AUTHORIZED GMC DEALER WHO HAS MAINTAINED THE TRUCK FOR ME. THEY CONFIRMED THAT THE BRAKE LINES CATASTROPHICALLY FAILED WHEN I SLAMMED ON THE BRAKES. THE RUSTED BRAKE LINES BURST WHEN I SLAMMED ON THE BRAKES. THEY INDICATED THAT ALL OF THE BRAKE LINES HAD TO BE REPLACED DO TO RUST THROUGHOUT. I CAN'T BELIEVE I HAVE BEEN DRIVING THIS TRUCK AROUND WITH A PENDING CATASTROPHIC BRAKE FAILURE WITHOUT WARNING FROM GM OR THE SERVICING DEALER. IF THE WORD IS NOT PUT OUT TO OWNERS OF AFFECTED GMC TRUCK, LIVES WILL BE LOST. I SHUDDER TO THINK WHAT COULD HAVE HAPPENED IF I HAD BEEN PULLING UP TO A PEDESTRIAN FILLED CROSSWALK WHEN THE FAILURE OCCURRED. UPDATED 10/03/12*LJ *TR
Mileage: 143,000
FIRST THE TRANSMISSION COOLING LINES RUSTED OUT COSTING OVER 400.00 TO REPAIR. TODAY THE BRAKE LINES FAILED BECAUSE OF RUST. THIS WILL BE A VERY EXPENSIVE REPAIR. I WAS FORTUNATE THAT I WAS ABLE TO AVOID CRASHING THE TRUCK WHEN THE BRAKES FAILED. *TR
Mileage: 138,000
WAS HEADING DOWN THE STREET, COMING TO A STOP SIGN. SLOWING DOWN, GOT TO ABOUT 9 MPH, AND THEN THE BRAKE PEDAL WENT TO THE FLOOR, AND WAS UNABLE TO STOP IN TIME AND WENT INTO THE INTERSECTION AND FINALLY STOPPED 30 FEET AFTER THE STOP SIGN WITH THE BRAKE PEDAL ALL THE WAY ON THE FLOOR. GOT THE TRUCK HOME, SOMEWHAT SAFELY, AND FOUND OUT THAT ALL OF THE BRAKE LINES WERE RUSTED, AND ENDED UP HAVING TO REPLACE ALL OF THE LINES DUE TO THEM CRUMBLING WHEN TOUCHING THEM. *TR
Mileage: 198,000