18
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Unknown Or Other Complaints

Showing 18 of 18
Jan 4, 2021 80,000 mi

A YEAR OR SO AFTER RECIEVINV MY AIRBAG RECALL SERVICE, MY DASH STARTED CRACKING. IT STARTED AT THE PASSENGER SIDE AIRBAG. IT IS NOW CRACKED IN OTHER PLACES AND RATTLES CONSTANTLY WHILE IN MOTION. I FEEL THIS IS A SAFETY HAZARD. I'VE YET TO SEE A GMC/CHEVY FROM 2007.5-14 THAT THIS IS NOT A PROBLEM. IT SEEMS THAT THE DASH PIECES COULD CAUSE SERIOUS INJURY/DEATH IF NOT FIXED. GM WILL NOT FIX THE PROBLEM ON THEIR END WITH OUT THE CONSUMER PAYING $450-750. THEY SAID THAT WAS THE REPLACEMENT COST WITH THE EXACT SAME DASH. THAT DASH WOULD MOST LIKELY CRACK AS WELL. WHY HAS GM NOT BEEN HELD ACCOUNTABLE? WILL PEOPLE HAVE TO BECOME INJURED/DEAD BEFORE THE PROBLEM IS FIXED? PICTURES CAN BE SENT ON REQUEST.

Jan 4, 2021 80,000 mi

A YEAR OR SO AFTER RECIEVINV MY AIRBAG RECALL SERVICE, MY DASH STARTED CRACKING. IT STARTED AT THE PASSENGER SIDE AIRBAG. IT IS NOW CRACKED IN OTHER PLACES AND RATTLES CONSTANTLY WHILE IN MOTION. I FEEL THIS IS A SAFETY HAZARD. I'VE YET TO SEE A GMC/CHEVY FROM 2007.5-14 THAT THIS IS NOT A PROBLEM. IT SEEMS THAT THE DASH PIECES COULD CAUSE SERIOUS INJURY/DEATH IF NOT FIXED. GM WILL NOT FIX THE PROBLEM ON THEIR END WITH OUT THE CONSUMER PAYING $450-750. THEY SAID THAT WAS THE REPLACEMENT COST WITH THE EXACT SAME DASH. THAT DASH WOULD MOST LIKELY CRACK AS WELL. WHY HAS GM NOT BEEN HELD ACCOUNTABLE? WILL PEOPLE HAVE TO BECOME INJURED/DEAD BEFORE THE PROBLEM IS FIXED? PICTURES CAN BE SENT ON REQUEST.

May 20, 2019

DASHBOARD CRACKED IN TWO PLACES SEVERAL YEARS AGO. I SHOWED THIS TO MY LOCAL DEALER AND THE TOLD ME THERE WAS NOTHING THEY COULD DO. IT CRACKED BY THE AIR BAG AND THE INSTRUMENT CLUSTER. VERY DISAPPOINTING.

May 20, 2019

DASHBOARD CRACKED IN TWO PLACES SEVERAL YEARS AGO. I SHOWED THIS TO MY LOCAL DEALER AND THE TOLD ME THERE WAS NOTHING THEY COULD DO. IT CRACKED BY THE AIR BAG AND THE INSTRUMENT CLUSTER. VERY DISAPPOINTING.

Dec 11, 2017 50,000 mi

PURCHASED OUR 2008 GMC 2500HD FROM CLASSIC GMC NEW. HAVE TAKEN THE TRUCK IN TEICE TO TRY TO GET THEM TO REPLACE THE CRACKED DASHBOARD. THEY ADMIT IT IS A COMMON COMPLAINT. THEY DID SAY THAT GM HAS PAID TO REPLACE SOME DASHBOARDS OR PAID PARTIAL IF STILL IN THE WARRANTY PERIOD. OF COURSE BY THE TIME WE REALIZED IT WAS A COMMON ISSUE THE TRUCK WAS OUT OF WARRANTY. WE RECENTLY (DEC. 2017) TOOK THE TRUCK TO CLASSIC TO GET A TRADE-IN VALUE & THEY ONLY OFFERED $13K BECAUSE THE DASHBOARD WAS CRACKED. SO, HOPING THERE IS A CLASS ACTION FILED. THE CRACKING CERTAINLY WILL BE A FACTOR IF THE AIRBAG EVER DEPLOYS.

Dec 11, 2017 50,000 mi

PURCHASED OUR 2008 GMC 2500HD FROM CLASSIC GMC NEW. HAVE TAKEN THE TRUCK IN TEICE TO TRY TO GET THEM TO REPLACE THE CRACKED DASHBOARD. THEY ADMIT IT IS A COMMON COMPLAINT. THEY DID SAY THAT GM HAS PAID TO REPLACE SOME DASHBOARDS OR PAID PARTIAL IF STILL IN THE WARRANTY PERIOD. OF COURSE BY THE TIME WE REALIZED IT WAS A COMMON ISSUE THE TRUCK WAS OUT OF WARRANTY. WE RECENTLY (DEC. 2017) TOOK THE TRUCK TO CLASSIC TO GET A TRADE-IN VALUE & THEY ONLY OFFERED $13K BECAUSE THE DASHBOARD WAS CRACKED. SO, HOPING THERE IS A CLASS ACTION FILED. THE CRACKING CERTAINLY WILL BE A FACTOR IF THE AIRBAG EVER DEPLOYS.

Aug 1, 2017 60,000 mi

DASH IS CRAKING ON BOTH SIDES AND IN THE MIDDLE.

Aug 1, 2017 60,000 mi

DASH IS CRAKING ON BOTH SIDES AND IN THE MIDDLE.

Jun 13, 2017 100,000 mi

SEVERELY CRACKED DASH IN TWO PLACES. ONE ADJACENT TO PASSENGER AIR BAG

Jun 13, 2017 100,000 mi

SEVERELY CRACKED DASH IN TWO PLACES. ONE ADJACENT TO PASSENGER AIR BAG

Mar 6, 2017

CRACKED DASHBOARD. THE DASHBOARD ON MY 2008 SIERRA 2500 HAS THREE EXTREMELY LARGE CRACKS, ONE OF WHICH TIES INTO THE AIRBAG. ALL OF THE CRACKS APPEARED SPONTANEOUSLY. IN THE EVENT OF A COLLISION, THESE DASHBOARD PARTS WOULD BECOME THE EQUIVALENT OF SHARDS OF GLASS FLYING AROUND IN THE CAB OF MY PICK UP. GMC IS REFUSING TO ACKNOWLEDGE THAT THIS IS A WIDESPREAD SAFETY PROBLEM AND WANTS TO CHARGE ME $1200 TO REPLACE THE DASH WITH ANOTHER ONE THAT IS IS KNOWN TO DO THE EXACT SAME THING. THERE IS NO RESOLUTION TO THE PROBLEM.

Mar 6, 2017

CRACKED DASHBOARD. THE DASHBOARD ON MY 2008 SIERRA 2500 HAS THREE EXTREMELY LARGE CRACKS, ONE OF WHICH TIES INTO THE AIRBAG. ALL OF THE CRACKS APPEARED SPONTANEOUSLY. IN THE EVENT OF A COLLISION, THESE DASHBOARD PARTS WOULD BECOME THE EQUIVALENT OF SHARDS OF GLASS FLYING AROUND IN THE CAB OF MY PICK UP. GMC IS REFUSING TO ACKNOWLEDGE THAT THIS IS A WIDESPREAD SAFETY PROBLEM AND WANTS TO CHARGE ME $1200 TO REPLACE THE DASH WITH ANOTHER ONE THAT IS IS KNOWN TO DO THE EXACT SAME THING. THERE IS NO RESOLUTION TO THE PROBLEM.

Sep 30, 2016

MY DASH PANEL HAS CRACKED. THIS PANEL GOES AROUND THE PASSENGER AIRBAG AND COULD POSE A SAFETY HAZARD. THERE ARE NEARLY 5000 COMPLAINTS ABOUT THESE DASH PANELS ON FACEBOOK PAGE 07-13 GMC CRACKED DASHES SAFETY HAZARD FOR ALL TRUCKS.

Sep 30, 2016

MY DASH PANEL HAS CRACKED. THIS PANEL GOES AROUND THE PASSENGER AIRBAG AND COULD POSE A SAFETY HAZARD. THERE ARE NEARLY 5000 COMPLAINTS ABOUT THESE DASH PANELS ON FACEBOOK PAGE 07-13 GMC CRACKED DASHES SAFETY HAZARD FOR ALL TRUCKS.

May 2, 2016

DASH IS CRACKING AROUND THE AIRBAG AND OVER THE INSTRUMENT PANEL. MY CONCERNS ARE THAT UPON AIRBAG DEPLOYMENT, SPLINTERS FROM THE BROKEN DASH WILL BECOME PROJECTILES, HURTING OR KILLING THE OCCUPANTS. ALSO WORRIED THAT SOMEONE MAY GET CUT WHEN RUNNING THEIR HANDS OVER THE DASH, SUCH AS A CHILD OR CAR WASH EMPLOYEE. HAVE DISCUSSED THIS WITH GM AND THEY ARE UNINTERESTED IN REPAIRING IT, STATING THE VEHICLE IS OUT OF WARRANTY. I FEEL THIS IS NOT A WARRANTY ISSUE, IT'S A CONSUMER SAFETY ISSUE. DASH'S IN GM'S TRUCKS YEAR 2007-2013 ARE CRACKING BY THE THOUSANDS. GM NEEDS TO RECALL AND FIX THIS PROBLEM BEFORE SOMEONE GETS HURT OR KILLED.

May 2, 2016

DASH IS CRACKING AROUND THE AIRBAG AND OVER THE INSTRUMENT PANEL. MY CONCERNS ARE THAT UPON AIRBAG DEPLOYMENT, SPLINTERS FROM THE BROKEN DASH WILL BECOME PROJECTILES, HURTING OR KILLING THE OCCUPANTS. ALSO WORRIED THAT SOMEONE MAY GET CUT WHEN RUNNING THEIR HANDS OVER THE DASH, SUCH AS A CHILD OR CAR WASH EMPLOYEE. HAVE DISCUSSED THIS WITH GM AND THEY ARE UNINTERESTED IN REPAIRING IT, STATING THE VEHICLE IS OUT OF WARRANTY. I FEEL THIS IS NOT A WARRANTY ISSUE, IT'S A CONSUMER SAFETY ISSUE. DASH'S IN GM'S TRUCKS YEAR 2007-2013 ARE CRACKING BY THE THOUSANDS. GM NEEDS TO RECALL AND FIX THIS PROBLEM BEFORE SOMEONE GETS HURT OR KILLED.

Oct 27, 2015 75,000 mi

CRACKS ON TOP OF DASH AS IN THOUSANDS OF OTHERS. LINK: HTTPS://WWW.FACEBOOK.COM/GROUPS/GMDASHCRACK/?FREF=NF CRACKS ARE ON PASSENGER TOP LEFT OF AIRBAG AND ON DRIVER SIDE OVER LEFT SIDE OF INSTRUMENT PANEL. WOKE UP ONE DAY AND THEY WERE BOTH THERE. FAULTY MATERIALS WHICH CAN CAUSE DEATH OR SERIOUS INJURY. LINK: HTTP://WWW.ABCACTIONNEWS.COM/MONEY/CONSUMER/TAKING-ACTION-FOR-YOU/ANOTHER-BIG-AUTO-MAKER-GETS-HIT-WITH-A-SUIT-OVER-CRACKING-DASH-BOARDS

Oct 27, 2015 75,000 mi

CRACKS ON TOP OF DASH AS IN THOUSANDS OF OTHERS. LINK: HTTPS://WWW.FACEBOOK.COM/GROUPS/GMDASHCRACK/?FREF=NF CRACKS ARE ON PASSENGER TOP LEFT OF AIRBAG AND ON DRIVER SIDE OVER LEFT SIDE OF INSTRUMENT PANEL. WOKE UP ONE DAY AND THEY WERE BOTH THERE. FAULTY MATERIALS WHICH CAN CAUSE DEATH OR SERIOUS INJURY. LINK: HTTP://WWW.ABCACTIONNEWS.COM/MONEY/CONSUMER/TAKING-ACTION-FOR-YOU/ANOTHER-BIG-AUTO-MAKER-GETS-HIT-WITH-A-SUIT-OVER-CRACKING-DASH-BOARDS