10
Complaints
0
Crashes
4
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Structure Complaints

Showing 10 of 10
Nov 24, 2025 Fire

The rear defroster massively overheated. It started heavily smoking and eventually exploded the rear windows. Only warning sign was the smoke which we noticed quickly because the windows were up. Had the windows been down we might not have noticed before a fire started. I'm taking it to a dealership now. This module also triggers on from a remote start. Extremely dangerous!!!

Nov 24, 2025 Fire

The rear defroster massively overheated. It started heavily smoking and eventually exploded the rear windows. Only warning sign was the smoke which we noticed quickly because the windows were up. Had the windows been down we might not have noticed before a fire started. I'm taking it to a dealership now. This module also triggers on from a remote start. Extremely dangerous!!!

Mar 2, 2025 Fire

Vehicle was parked in a school parking lot. Rear Trailer Harness and modules in back short circuited causing an electrical fire that expanded to the driver’s taillight rear bumper, and bed of truck.

Mar 2, 2025 Fire

Vehicle was parked in a school parking lot. Rear Trailer Harness and modules in back short circuited causing an electrical fire that expanded to the driver’s taillight rear bumper, and bed of truck.

Feb 25, 2025

While towing my dump trailer early in the morning for about 20 minutes I noticed sudden hard up shifting and down shifting in some gears on flat surface roads. I then proceeded to approach an incline hill about a 5% grade and then, what I've recently learned, my transmission locked up and released for a split second. The roads were slick so it didn't seem too harsh, I continued with no incident for another 40 miles and then it happened again while pulling up a 7% grade in a left hand sharp turn at 40 mph. The truck fish tailed and jack knifed my trailer on the left rear side of my truck and the front left side of the trailer. I was on a one lane road and had to continue until I reached my detitanation, I slowed and maintained a speed of 45 in order to prevent it from happening again but it did it 5 more times before reaching my destination. I'm currently scheduled to have the transmission checked on 02/27/2025 at Peterson's Chevrolet Nampa Idaho. In the meantime, I have no means of using any of my trailers.

Feb 25, 2025

While towing my dump trailer early in the morning for about 20 minutes I noticed sudden hard up shifting and down shifting in some gears on flat surface roads. I then proceeded to approach an incline hill about a 5% grade and then, what I've recently learned, my transmission locked up and released for a split second. The roads were slick so it didn't seem too harsh, I continued with no incident for another 40 miles and then it happened again while pulling up a 7% grade in a left hand sharp turn at 40 mph. The truck fish tailed and jack knifed my trailer on the left rear side of my truck and the front left side of the trailer. I was on a one lane road and had to continue until I reached my detitanation, I slowed and maintained a speed of 45 in order to prevent it from happening again but it did it 5 more times before reaching my destination. I'm currently scheduled to have the transmission checked on 02/27/2025 at Peterson's Chevrolet Nampa Idaho. In the meantime, I have no means of using any of my trailers.

Jun 21, 2024 69,000 mi

The contact owns a 2020 GMC Sierra 2500. The contact stated that when the vehicle was parked, the contact's husband noticed that rainwater had entered the rear interior of the vehicle. The contact stated that the rainwater had entered through the rear sliding window. In addition, the contact stated that the aluminum casing around the rear window had fractured. The contact stated that due to the failure, the interior of the vehicle had a moldy odor. The vehicle was taken to the dealer where it was diagnosed with a fractured window frame. The contact was informed that the rear window and frame needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was informed that the repair would not be covered under warranty. The failure mileage was approximately 69,000.

Jun 21, 2024 69,000 mi

The contact owns a 2020 GMC Sierra 2500. The contact stated that when the vehicle was parked, the contact's husband noticed that rainwater had entered the rear interior of the vehicle. The contact stated that the rainwater had entered through the rear sliding window. In addition, the contact stated that the aluminum casing around the rear window had fractured. The contact stated that due to the failure, the interior of the vehicle had a moldy odor. The vehicle was taken to the dealer where it was diagnosed with a fractured window frame. The contact was informed that the rear window and frame needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was informed that the repair would not be covered under warranty. The failure mileage was approximately 69,000.

Mar 1, 2024

Tailgate fell down when I had a trailer hooked up. I was parked, then backed up the trailer. Tailgate came down on the jack and scratched the tailgate. There is a recall on some trucks but mine says no recall. Sounds like same issue.

Mar 1, 2024

Tailgate fell down when I had a trailer hooked up. I was parked, then backed up the trailer. Tailgate came down on the jack and scratched the tailgate. There is a recall on some trucks but mine says no recall. Sounds like same issue.