14
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Service Brakes Complaints

Showing 14 of 14
Dec 30, 2020 30,000 mi

4 MONTHS AGO THE DISPLAY PORTRAYED A MESSAGE STATING, TRAILER BRAKE WARNING, HAVE SYSTEM CHECKED. SINCE THAT TIME I HAVE ATTEMPTED ON NUMEROUS TO HAVE MY VEHICLE CHECKED. BUT AS OF THIS DATE I HAVE NOT BEEN TO HAVE ANY DEALERSHIP LOOK AT MY VEHICLE. I HAVE BEEN TOLD BY DEALERSHIP THAT THE VEHICLE COMPUTER SHOWS A HISTORY BUT NO CURRENT ERROR CODES, AND THEY CAN NOT WORK ON VEHICLE UNTIL IT HAS CURRENT CODES. SO I HAVE A TRUCK THAT IS DESIGNED TO TOW CARGO/VEHICLE BUT I AM NOT ABLE TO USE MY TRUCK FOR THAT PURPOSE BECAUSE OF THIS WARNING MESSAGE. I HAVE CONTACTED DEALERSHIPS, CUSTOMER SERVICE WITH GMC AND EVEN FILED A COMPLAINT WITH TENNESSEE DEPT OF CONSUMER AFFAIRS, BUT NO ONE WANTS TO HELP WITH MY PROBLEM. I HAVE NOTICED ON THE INTERNET THAT I AM NOT THE ONLY ONE WITH THIS ISSUE. DANGEROUS SITUATION SHOULD SOMEONE USE VEHICLE TOWING. BIGGEST PROBLEM GM DOES NOT WANT TO EVEN ACKNOWLEDGE THAT THEY HAVE A PROBLEM.

Dec 30, 2020 30,000 mi

4 MONTHS AGO THE DISPLAY PORTRAYED A MESSAGE STATING, TRAILER BRAKE WARNING, HAVE SYSTEM CHECKED. SINCE THAT TIME I HAVE ATTEMPTED ON NUMEROUS TO HAVE MY VEHICLE CHECKED. BUT AS OF THIS DATE I HAVE NOT BEEN TO HAVE ANY DEALERSHIP LOOK AT MY VEHICLE. I HAVE BEEN TOLD BY DEALERSHIP THAT THE VEHICLE COMPUTER SHOWS A HISTORY BUT NO CURRENT ERROR CODES, AND THEY CAN NOT WORK ON VEHICLE UNTIL IT HAS CURRENT CODES. SO I HAVE A TRUCK THAT IS DESIGNED TO TOW CARGO/VEHICLE BUT I AM NOT ABLE TO USE MY TRUCK FOR THAT PURPOSE BECAUSE OF THIS WARNING MESSAGE. I HAVE CONTACTED DEALERSHIPS, CUSTOMER SERVICE WITH GMC AND EVEN FILED A COMPLAINT WITH TENNESSEE DEPT OF CONSUMER AFFAIRS, BUT NO ONE WANTS TO HELP WITH MY PROBLEM. I HAVE NOTICED ON THE INTERNET THAT I AM NOT THE ONLY ONE WITH THIS ISSUE. DANGEROUS SITUATION SHOULD SOMEONE USE VEHICLE TOWING. BIGGEST PROBLEM GM DOES NOT WANT TO EVEN ACKNOWLEDGE THAT THEY HAVE A PROBLEM.

Feb 9, 2020 39,500 mi

I WAS BACKING UP AT VERY LOW SPEED THE BRAKE PEDAL GOT VERY HARD AND THE VEHICLE ACTED LIKE IT DID NOT WANT TO STOP I HAD TO KEEP PUSHING EXTREMELY HARD ON TO THE BREAK TO GET THE VEHICLE TO STOP I TRIED IT AGAIN IN DRIVE AND THE VEHICLE DID THIS EXACT SAME THING THIS TIME I NOTICED AFTER PAYING PARTICULAR ATTENTION THAT THE BRAKES WHILE THEY WERE HARD TO PRESS WERE PULSATING SO I HAD TO USE EXTREME LEG PRESSURE TO STOP THE VEHICLE. MY TRUCK HAS ALREADY HAD THE RECALL FOR THE SAME ISSUE EARLIER THIS YEAR. WHEN THIS 1ST HAPPENED IT ALMOST CAUSED ME TO WRECK INTO A FENCE

Feb 9, 2020 39,500 mi

I WAS BACKING UP AT VERY LOW SPEED THE BRAKE PEDAL GOT VERY HARD AND THE VEHICLE ACTED LIKE IT DID NOT WANT TO STOP I HAD TO KEEP PUSHING EXTREMELY HARD ON TO THE BREAK TO GET THE VEHICLE TO STOP I TRIED IT AGAIN IN DRIVE AND THE VEHICLE DID THIS EXACT SAME THING THIS TIME I NOTICED AFTER PAYING PARTICULAR ATTENTION THAT THE BRAKES WHILE THEY WERE HARD TO PRESS WERE PULSATING SO I HAD TO USE EXTREME LEG PRESSURE TO STOP THE VEHICLE. MY TRUCK HAS ALREADY HAD THE RECALL FOR THE SAME ISSUE EARLIER THIS YEAR. WHEN THIS 1ST HAPPENED IT ALMOST CAUSED ME TO WRECK INTO A FENCE

Feb 26, 2019 49,000 mi

HARD BRAKE PEDAL WITH INCREASED EFFORT NEEDED TO DEPRESS THE BRAKE PEDAL. FEELS LIKE TRUCK WILL NOT STOP. HAD TO HAVE TRUCK TOWED. REPORTED BACK ON 11-24-18 TO NHTSA: ( #1115347). BRAKE VACUUM PUMP WAS REPLACED @ GM DEALER ON 11-14-18, SAME SITUATION HAPPENED AGAIN ON 02-19-19. GM TSB # PIT5361D NEEDS TO BE A RECALL.

Feb 26, 2019 49,000 mi

HARD BRAKE PEDAL WITH INCREASED EFFORT NEEDED TO DEPRESS THE BRAKE PEDAL. FEELS LIKE TRUCK WILL NOT STOP. HAD TO HAVE TRUCK TOWED. REPORTED BACK ON 11-24-18 TO NHTSA: ( #1115347). BRAKE VACUUM PUMP WAS REPLACED @ GM DEALER ON 11-14-18, SAME SITUATION HAPPENED AGAIN ON 02-19-19. GM TSB # PIT5361D NEEDS TO BE A RECALL.

Jan 7, 2019 77,000 mi

POOR BRAKE PERFORMANCE. THE BRAKE PEDAL GETS STIFF AT A LOW SPEED AND CAUSES THE TRUCK TO NOT BRAKE COMPLETELY

Jan 7, 2019 77,000 mi

POOR BRAKE PERFORMANCE. THE BRAKE PEDAL GETS STIFF AT A LOW SPEED AND CAUSES THE TRUCK TO NOT BRAKE COMPLETELY

Dec 11, 2018 70,135 mi

FAILURE OF THE BELT DRIVEN VACUUM PUMP WHILE DRIVING CAUSING VERY HARD BRAKING AND ALMOST CAUSED AN ACCIDENT. VACUUM PRESSURE DROPPED OFF AND CAUSED THE PEDAL TO BECOME FIRM. LUCKILY AFTER IT WAS INSPECTED FOR REPAIR THERE WASN'T OIL CONTAMINATION IN THE VACUUM LINE OR BRAKE BOOSTER SO THOSE DID NOT HAVE TO BE REPLACED.

Dec 11, 2018 70,135 mi

FAILURE OF THE BELT DRIVEN VACUUM PUMP WHILE DRIVING CAUSING VERY HARD BRAKING AND ALMOST CAUSED AN ACCIDENT. VACUUM PRESSURE DROPPED OFF AND CAUSED THE PEDAL TO BECOME FIRM. LUCKILY AFTER IT WAS INSPECTED FOR REPAIR THERE WASN'T OIL CONTAMINATION IN THE VACUUM LINE OR BRAKE BOOSTER SO THOSE DID NOT HAVE TO BE REPLACED.

Nov 24, 2018 46,000 mi

POWER BRAKE VACUUM PUMP ISSUE. LOST BRAKES WHILE DRIVING IN STOP AND GO CITY TRAFFIC. HAD TO HAVE TRUCK TOWED, WAS UNSAFE TO DRIVE DUE TO NO BRAKES.

Nov 24, 2018 46,000 mi

POWER BRAKE VACUUM PUMP ISSUE. LOST BRAKES WHILE DRIVING IN STOP AND GO CITY TRAFFIC. HAD TO HAVE TRUCK TOWED, WAS UNSAFE TO DRIVE DUE TO NO BRAKES.

Feb 4, 2018 56,000 mi

HARD BRAKE PEDAL. AT LOW SPEED THE BRAKE PEDAL GETS REALLY HARD AND MAKES IT HARD TO STOP THE TRUCK. PEDAL HAS TO GET PUSHED REALLY HARD TO BARELY STOP FROM HITTING OTHER VEHICLES. ONGOING ISSUE.

Feb 4, 2018 56,000 mi

HARD BRAKE PEDAL. AT LOW SPEED THE BRAKE PEDAL GETS REALLY HARD AND MAKES IT HARD TO STOP THE TRUCK. PEDAL HAS TO GET PUSHED REALLY HARD TO BARELY STOP FROM HITTING OTHER VEHICLES. ONGOING ISSUE.