This Problem Across All Years
THE FIRST ISSUE IS A BLUETOOTH ISSUE. THE PHONE VOLUME GOES SILENT WHEN I GET IN MY VEHICLE. IF I CONNECT TO CAR PLAY, IT WORKS. I HAVE MISSED IMPORTANT CALLS DUE TO THIS ISSUE. THIS STARTED IN JULY OF 2019 AND ITS NOT FIXED YET. GM SAYS IT APPLE. APPLE SAYS ITS GM I DO NOT CARE JUST FIX IT. SECOND SEE BELOW IMAGES. YOU KNOW THE ISSUE. THIS HAPPENED TO ME 3 TIMES. IT STARTED 12-05-2019. THEN AGAIN 12-26-19 . SERVICED . 1-4-2020 AGAIN. 1-18 20 AGAIN AND TO SHOP UNTIL 1-23-2020. THIS TOOK A LOT OF MY TIME TALKING WITH MY DEALER. I UNDERSTAND I AM ONE OF MANY, BUT I DIDN'T SPEND OVER $66,000 TO BUY, LEASE THIS VEHICLE TO HAVE TO WASTE MY TIME. THIS COST ME TIME, MONEY AND HONESTLY EVERY TIME I START THE TRUCK I WONDER IF IT WILL REAPPEAR. I RECEIVED 2 CALLS FRO REPRESENTATIVES, GIANNA AND MICHELLE. I CALLED BACK 3 TIMES, LEFT VOICEMAIL AND HAVE HEARD NOTHING. AT THIS POINT, I AM REQUESTING FOR GM TO END MY LEASE AND I GIVE YOU THIS TRUCK BACK .
THE FIRST ISSUE IS A BLUETOOTH ISSUE. THE PHONE VOLUME GOES SILENT WHEN I GET IN MY VEHICLE. IF I CONNECT TO CAR PLAY, IT WORKS. I HAVE MISSED IMPORTANT CALLS DUE TO THIS ISSUE. THIS STARTED IN JULY OF 2019 AND ITS NOT FIXED YET. GM SAYS IT APPLE. APPLE SAYS ITS GM I DO NOT CARE JUST FIX IT. SECOND SEE BELOW IMAGES. YOU KNOW THE ISSUE. THIS HAPPENED TO ME 3 TIMES. IT STARTED 12-05-2019. THEN AGAIN 12-26-19 . SERVICED . 1-4-2020 AGAIN. 1-18 20 AGAIN AND TO SHOP UNTIL 1-23-2020. THIS TOOK A LOT OF MY TIME TALKING WITH MY DEALER. I UNDERSTAND I AM ONE OF MANY, BUT I DIDN'T SPEND OVER $66,000 TO BUY, LEASE THIS VEHICLE TO HAVE TO WASTE MY TIME. THIS COST ME TIME, MONEY AND HONESTLY EVERY TIME I START THE TRUCK I WONDER IF IT WILL REAPPEAR. I RECEIVED 2 CALLS FRO REPRESENTATIVES, GIANNA AND MICHELLE. I CALLED BACK 3 TIMES, LEFT VOICEMAIL AND HAVE HEARD NOTHING. AT THIS POINT, I AM REQUESTING FOR GM TO END MY LEASE AND I GIVE YOU THIS TRUCK BACK .
AFTER STARTING MY VEHICLE REMOTELY USING ON-STAR, MY BRAKES STOPPED FUNCTIONING PROPERLY... AFTER REMOTE STARTING THE VEHICLE USING MY ON-STAR APP, WE ENTERED IT, DEPRESSED THE BRAKE AND PRESSED THE START BUTTON. AT THAT TIME I RECEIVED MULTIPLE ERROR MESSAGES, STATING "BRAKE SYSTEM FAILURE, 62 MPH TOP SPEED" "SERVICE ESC" " STEERING ASSIST IS REDUCED DRIVE WITH CARE." I RESTARTED THE VEHICLE A NUMBER OF TIMES AND THE ERROR MESSAGES WENT AWAY. I THEN BEGAN TO DRIVE HOME AND AFTER ABOUT 2 MILES THE ERROR MESSAGES ALL CAME BACK AND MY BRAKES STOPPED FUNCTIONING. I WAS ABLE TO USE THE FULL FORCE OF MY BODY ON THE BRAKES TO GET THE VEHICLE TO COME TO A STOP FROM AROUND 30 MPH IN MY NEIGHBORHOOD. HAD I BEEN ON THE HIGHWAY OR ON THE MAIN STREET I HAD JUST BEEN ON I LIKELY WOULD NOT HAVE BEEN ABLE TO STOP WITHOUT HITTING ANOTHER VEHICLE OR OBJECT.
AFTER STARTING MY VEHICLE REMOTELY USING ON-STAR, MY BRAKES STOPPED FUNCTIONING PROPERLY... AFTER REMOTE STARTING THE VEHICLE USING MY ON-STAR APP, WE ENTERED IT, DEPRESSED THE BRAKE AND PRESSED THE START BUTTON. AT THAT TIME I RECEIVED MULTIPLE ERROR MESSAGES, STATING "BRAKE SYSTEM FAILURE, 62 MPH TOP SPEED" "SERVICE ESC" " STEERING ASSIST IS REDUCED DRIVE WITH CARE." I RESTARTED THE VEHICLE A NUMBER OF TIMES AND THE ERROR MESSAGES WENT AWAY. I THEN BEGAN TO DRIVE HOME AND AFTER ABOUT 2 MILES THE ERROR MESSAGES ALL CAME BACK AND MY BRAKES STOPPED FUNCTIONING. I WAS ABLE TO USE THE FULL FORCE OF MY BODY ON THE BRAKES TO GET THE VEHICLE TO COME TO A STOP FROM AROUND 30 MPH IN MY NEIGHBORHOOD. HAD I BEEN ON THE HIGHWAY OR ON THE MAIN STREET I HAD JUST BEEN ON I LIKELY WOULD NOT HAVE BEEN ABLE TO STOP WITHOUT HITTING ANOTHER VEHICLE OR OBJECT.
AFTER USING APP TO START THE VEHICLE, I SAT IN THE DRIVER SEAT DEPRESSED THE BRAKE AND PUSHED THE START BUTTON. IMMEDIATELY A WARNING POPPED UP SAYING ESC NEEDED SERVICE, SERVICE TRAILER BRAKE, SPEED LIMITED TO 62MPH. ADDITIONAL LIGHTS ILLUMINATED INCLUDING BRAKE, TRACTION CONTROL, ABS, AND CEL. SINCE THE DASH INDICATED THAT THE SPEED WAS REDUCED I THOUGHT IT WOULD BE SAFE TO DRIVE, HOWEVER AT THE FIRST TURN I REALIZED MY BRAKES WERE NEARLY GONE AND I WENT THROUGH THE INTERSECTION. THE BRAKES APPEARED TO HAVE LOST THE BOOST AND WERE EXTREMELY HARD TO DEPRESS MAKING IT DIFFICULT TO STOP THE VEHICLE. I LIMPED THE TRUCK HOME AND NOTIFIED THE DEALER. THE NEXT DAY I TRIED STARTING THE TRUCK AND THE BRAKES RETURNED WITH NO DASH MESSAGES ALTHOUGH THE CEL WAS STILL ILLUMINATED. THERE IS A RECALL FOR A SIMILAR ISSUE BUT IT LOOKS LIKE MY VIN IS NOT APART OF IT.
TL* THE CONTACT OWNS A 2019 GMC SIERRA DENALI. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE POWER FAILED TO OPERATE AS DESIGNED. THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE STOPPING DISTANCE WAS EXTENDED. THE VEHICLE WAS TAKEN TO (BALLAS BUICK GMC 5715 CENTRAL AVE, TOLEDO, OH 43615 (419) 464-7699) TO BE DIAGNOSED. THE TECHNICIAN STATED THAT THERE WAS A LOSS OF COMMUNICATION BETWEEN THE VEHICLE COMPUTERS TO THE POWER STEERING MODULE. THE VEHICLE REMAINED IN DEALER CUSTODY FOR SEVERAL WEEKS BUT WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,500.
AFTER USING APP TO START THE VEHICLE, I SAT IN THE DRIVER SEAT DEPRESSED THE BRAKE AND PUSHED THE START BUTTON. IMMEDIATELY A WARNING POPPED UP SAYING ESC NEEDED SERVICE, SERVICE TRAILER BRAKE, SPEED LIMITED TO 62MPH. ADDITIONAL LIGHTS ILLUMINATED INCLUDING BRAKE, TRACTION CONTROL, ABS, AND CEL. SINCE THE DASH INDICATED THAT THE SPEED WAS REDUCED I THOUGHT IT WOULD BE SAFE TO DRIVE, HOWEVER AT THE FIRST TURN I REALIZED MY BRAKES WERE NEARLY GONE AND I WENT THROUGH THE INTERSECTION. THE BRAKES APPEARED TO HAVE LOST THE BOOST AND WERE EXTREMELY HARD TO DEPRESS MAKING IT DIFFICULT TO STOP THE VEHICLE. I LIMPED THE TRUCK HOME AND NOTIFIED THE DEALER. THE NEXT DAY I TRIED STARTING THE TRUCK AND THE BRAKES RETURNED WITH NO DASH MESSAGES ALTHOUGH THE CEL WAS STILL ILLUMINATED. THERE IS A RECALL FOR A SIMILAR ISSUE BUT IT LOOKS LIKE MY VIN IS NOT APART OF IT.
TL* THE CONTACT OWNS A 2019 GMC SIERRA DENALI. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE POWER FAILED TO OPERATE AS DESIGNED. THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE STOPPING DISTANCE WAS EXTENDED. THE VEHICLE WAS TAKEN TO (BALLAS BUICK GMC 5715 CENTRAL AVE, TOLEDO, OH 43615 (419) 464-7699) TO BE DIAGNOSED. THE TECHNICIAN STATED THAT THERE WAS A LOSS OF COMMUNICATION BETWEEN THE VEHICLE COMPUTERS TO THE POWER STEERING MODULE. THE VEHICLE REMAINED IN DEALER CUSTODY FOR SEVERAL WEEKS BUT WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,500.
ON JANUARY 23RD I STARTED THE GMC VIA THE GMC PHONE APP AND WHEN I GOT IN THE TRUCK PUSHED BRAKE AND START BUTTON AND THAT'S WILL GAUGES WENT CRAZY SAYING BRAKE MALFUNCTION .STEERING ,SPEED REDUCED TO 62 MPH AND BRAKE PEDAL WENT TO FLOOR WITH LITTLE TO NO BRAKES AND STOPPED THE TRUCK TURNED IT OFF AND ON TWICE BEFORE ALL CODES CLEARED EXCEPT NOW THE CHECK ENGINE LIGHT IS ON . BRAKES APPEARED TO WORK FINE AFTER TE SECOND TIME OF TURNING THE TRUCK OFF AND ON .970 MILES ON IT!
ON JANUARY 23RD I STARTED THE GMC VIA THE GMC PHONE APP AND WHEN I GOT IN THE TRUCK PUSHED BRAKE AND START BUTTON AND THAT'S WILL GAUGES WENT CRAZY SAYING BRAKE MALFUNCTION .STEERING ,SPEED REDUCED TO 62 MPH AND BRAKE PEDAL WENT TO FLOOR WITH LITTLE TO NO BRAKES AND STOPPED THE TRUCK TURNED IT OFF AND ON TWICE BEFORE ALL CODES CLEARED EXCEPT NOW THE CHECK ENGINE LIGHT IS ON . BRAKES APPEARED TO WORK FINE AFTER TE SECOND TIME OF TURNING THE TRUCK OFF AND ON .970 MILES ON IT!
AFTER STARTING VEHICLE USING THE MYGMC APP, I RECEIVED THE FOLLOWING WARNINGS: 1. SERVICE TRAILER BRAKE SYSTEM 2. STEERING ASSIST IS REDUCED DRIVE WITH CARE 3. SERVICE ESC 4. BRAKE SYSTEM FAILURE 62 MPH TOP SPEED 5. CHECK ENGINE LIGHT. VEHICLE WAS STATIONARY AND I DID NOT DRIVE AFTERWARDS. TRUCK WAS IN FOR SERVICE LAST WEEK TO COMPLETE RECENT RECALLS AND REPLACE A LEAKY REAR WINDOW. WHEN I PICK THE TRUCK UP, I NOTICED THE LANE KEEP ASSIST, LANE DEPARTURE WARNING, INTELLIBEAM HEADLIGHT, FORWARD COLLISION ALERT, AND OTHER FUNCTIONS ASSOCIATED WITH THE WINDOW MOUNTED CAMERA SYSTEM WERE INOPERABLE. I HAVE AN APPOINTMENT ALREADY SCHEDULED FOR THAT AND WILL ADD THIS FOR THE DEALER TO INVESTIGATE. TRUCK WAS TAKEN TO DEALER FOR RECALL ON 1/7/2020 AND I GOT IT BACK ON 1/18/2020 BECAUSE OF THE WINDOW REPLACEMENT.
AFTER STARTING VEHICLE USING THE MYGMC APP, I RECEIVED THE FOLLOWING WARNINGS: 1. SERVICE TRAILER BRAKE SYSTEM 2. STEERING ASSIST IS REDUCED DRIVE WITH CARE 3. SERVICE ESC 4. BRAKE SYSTEM FAILURE 62 MPH TOP SPEED 5. CHECK ENGINE LIGHT. VEHICLE WAS STATIONARY AND I DID NOT DRIVE AFTERWARDS. TRUCK WAS IN FOR SERVICE LAST WEEK TO COMPLETE RECENT RECALLS AND REPLACE A LEAKY REAR WINDOW. WHEN I PICK THE TRUCK UP, I NOTICED THE LANE KEEP ASSIST, LANE DEPARTURE WARNING, INTELLIBEAM HEADLIGHT, FORWARD COLLISION ALERT, AND OTHER FUNCTIONS ASSOCIATED WITH THE WINDOW MOUNTED CAMERA SYSTEM WERE INOPERABLE. I HAVE AN APPOINTMENT ALREADY SCHEDULED FOR THAT AND WILL ADD THIS FOR THE DEALER TO INVESTIGATE. TRUCK WAS TAKEN TO DEALER FOR RECALL ON 1/7/2020 AND I GOT IT BACK ON 1/18/2020 BECAUSE OF THE WINDOW REPLACEMENT.
I STARTED MY VEHICLE ON JANUARY 7TH 2020 AT ABOUT 4:00PM TO RETURN HOME FROM WORK I RECEIVED MULTIPLE WARNING LIGHTS AND THE CHECK ENGINE LIGHT WENT ON. THE WARNS READ "BREAK SYSTEM FAILURE 62 MPH TOO SPEED", "SERVICE ESC", "STEERING ASSIST IS REDUCED DRIVE WITH CARE", "SERVICE TRAILER BREAK SYSTEM". THE VEHICLE WOULD NOT BREAK PROPERLY I WOULD ESTIMATE THE BREAKING CAPACITY AT 30% FROM NORMAL. I TURNED OFF THE VEHICLE AND RESTARTED IT ABOUT 5 MINUTES LATER, ALL WARNINGS WERE GONE BUT THE CHECK ENGINE LIGHT WAS STILL LUMINATED, THE VEHICLES PERFORMANCE WAS REDUCED AND BREAKING WAS AT ABOUT 80% OF THE NORMAL CAPACITY. I HAVE MADE AN APPOINTMENT WITH THE DEALER FOR IMIDIATE SERVICE I SLOWLY AND CAREFULLY DROVE THE VEHICLE HOME. THE VEHICLE HAS APPROXIMATELY 1403 MILES ON IT.
I STARTED MY VEHICLE ON JANUARY 7TH 2020 AT ABOUT 4:00PM TO RETURN HOME FROM WORK I RECEIVED MULTIPLE WARNING LIGHTS AND THE CHECK ENGINE LIGHT WENT ON. THE WARNS READ "BREAK SYSTEM FAILURE 62 MPH TOO SPEED", "SERVICE ESC", "STEERING ASSIST IS REDUCED DRIVE WITH CARE", "SERVICE TRAILER BREAK SYSTEM". THE VEHICLE WOULD NOT BREAK PROPERLY I WOULD ESTIMATE THE BREAKING CAPACITY AT 30% FROM NORMAL. I TURNED OFF THE VEHICLE AND RESTARTED IT ABOUT 5 MINUTES LATER, ALL WARNINGS WERE GONE BUT THE CHECK ENGINE LIGHT WAS STILL LUMINATED, THE VEHICLES PERFORMANCE WAS REDUCED AND BREAKING WAS AT ABOUT 80% OF THE NORMAL CAPACITY. I HAVE MADE AN APPOINTMENT WITH THE DEALER FOR IMIDIATE SERVICE I SLOWLY AND CAREFULLY DROVE THE VEHICLE HOME. THE VEHICLE HAS APPROXIMATELY 1403 MILES ON IT.