High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
Vehicle was regularly maintained and did not show any air bag codes on a reader. Was told by tow truck driver a new ball joint failed after recently being replaced. This caused me to lose steering around a small bend and lead me to go straight into a guardrail at 55mph. Upon impact of guardrail and a 10foot drop off the air bag never went off upon a 55mph head on impact. I had be rushed to hospital and with request for lifeline but was unavailable. I spent day and half in hospital and had to have 15 stiches put in my face from where impacted the windshield 2 or 3 times. Insurance totaled out the vehicle however still in possession of it and just ems ride to e.r. cost $3600. The contact stated the police report indicates brake failure or defective(unit 1).
Vehicle was regularly maintained and did not show any air bag codes on a reader. Was told by tow truck driver a new ball joint failed after recently being replaced. This caused me to lose steering around a small bend and lead me to go straight into a guardrail at 55mph. Upon impact of guardrail and a 10foot drop off the air bag never went off upon a 55mph head on impact. I had be rushed to hospital and with request for lifeline but was unavailable. I spent day and half in hospital and had to have 15 stiches put in my face from where impacted the windshield 2 or 3 times. Insurance totaled out the vehicle however still in possession of it and just ems ride to e.r. cost $3600. The contact stated the police report indicates brake failure or defective(unit 1).
WHILE TRAVELING ON THE HIGHWAY WITHOUT PRIOR WARNING THE VEHICLE STEERING WHEEL WILL JERK AND WANDER. THE DEALERSHIP IS AWARE OF THE PROBLEM. TS
WHILE TRAVELING ON THE HIGHWAY WITHOUT PRIOR WARNING THE VEHICLE STEERING WHEEL WILL JERK AND WANDER. THE DEALERSHIP IS AWARE OF THE PROBLEM. TS
CONSUMER TOOK VEHICLE TO THE DEALER SHIP. STEERING BOLT CAME APART, AND SHAFT LINK WAS STRIPPED FROM THE STEERING
CONSUMER TOOK VEHICLE TO THE DEALER SHIP. STEERING BOLT CAME APART, AND SHAFT LINK WAS STRIPPED FROM THE STEERING
WHEN I FIRST TOOK TRUCK TO GMC SERVICE DEPT. I WAS TOLD A BOLT FELL OUT OF STEERING (SOMEWHERE IN SHAFT). THE SERVICE STAFF ATTEMPTED TO PLACE A TEMPORARY BOLT IN UNTIL THE ORDERED BOLT CAME IN. THIS FAILED; THE TEMP BOLT WOULDN'T GO IN. I WAS TOLD TO BE VERY CAREFUL DRIVING UNTIL FIXED. THE NEXT DAY THE BOLT CAME IN; THEY ATTEMPTED TO PUT IT IN. THEY TOLD ME IT WOULDN'T GO IN; IT WAS STIPPED. A NEW "SHAFT LINK" HAD TO BE ORDERED. AGAIN, I WAS TOLD TO BE VERY CAREFUL IN DRIVING. NEXT DAY I WAS CALLED IN. THEY REPLACED PART. THIS COST ME $335.87 WHICH I FELT I SHOULDN'T HAVE TO PAY. WHEN I QUESTIONED IT I WAS TOLD IT'S NO LONGER UNDER WARRANTY AND IS MY COST. I WROTE THEM A CHECK FOR THE TOTAL ! *AK
WHEN I FIRST TOOK TRUCK TO GMC SERVICE DEPT. I WAS TOLD A BOLT FELL OUT OF STEERING (SOMEWHERE IN SHAFT). THE SERVICE STAFF ATTEMPTED TO PLACE A TEMPORARY BOLT IN UNTIL THE ORDERED BOLT CAME IN. THIS FAILED; THE TEMP BOLT WOULDN'T GO IN. I WAS TOLD TO BE VERY CAREFUL DRIVING UNTIL FIXED. THE NEXT DAY THE BOLT CAME IN; THEY ATTEMPTED TO PUT IT IN. THEY TOLD ME IT WOULDN'T GO IN; IT WAS STIPPED. A NEW "SHAFT LINK" HAD TO BE ORDERED. AGAIN, I WAS TOLD TO BE VERY CAREFUL IN DRIVING. NEXT DAY I WAS CALLED IN. THEY REPLACED PART. THIS COST ME $335.87 WHICH I FELT I SHOULDN'T HAVE TO PAY. WHEN I QUESTIONED IT I WAS TOLD IT'S NO LONGER UNDER WARRANTY AND IS MY COST. I WROTE THEM A CHECK FOR THE TOTAL ! *AK
NO SUMMARY
NO SUMMARY
NO SUMMARY
NO SUMMARY
THE TILT ACTION OF THE STEERING WHEEL CAN CAUSE THE ELECTRICAL WIRES TO CRIMP/BREAK, OR SHORT OUT AT THEIR CONNECTORS ON THE BACK OF THE MULTI-FUNCTION COLUMN SWITCH. THE CRUISE CONTROL CANNOT BE SET WITH THE WHEEL IN THE LOWER POSITIONS AFTER FAILURE. LOW BEAM HEADLIGHTS HAVE BEEN LOST DUE TO FAILURE.
THE TILT ACTION OF THE STEERING WHEEL CAN CAUSE THE ELECTRICAL WIRES TO CRIMP/BREAK, OR SHORT OUT AT THEIR CONNECTORS ON THE BACK OF THE MULTI-FUNCTION COLUMN SWITCH. THE CRUISE CONTROL CANNOT BE SET WITH THE WHEEL IN THE LOWER POSITIONS AFTER FAILURE. LOW BEAM HEADLIGHTS HAVE BEEN LOST DUE TO FAILURE.
POWER STEERING FAILED.
POWER STEERING FAILED.