14
Complaints
2
Crashes
0
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Steering Complaints

Showing 14 of 14
Aug 4, 2023 55,000 mi

The contact owns a 2014 GMC Sierra 1500. The contact stated while exiting his garage and making a right turn, the steering wheel became difficult to turn. The contact stated no warning light was illuminated. The contact took the vehicle to an independent shop but was unable to diagnose the failure. The contact took the vehicle to the local dealer, where it was diagnosed with the power steering module needed to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V586000 (Steering), however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 55,000.

Aug 4, 2023 55,000 mi

The contact owns a 2014 GMC Sierra 1500. The contact stated while exiting his garage and making a right turn, the steering wheel became difficult to turn. The contact stated no warning light was illuminated. The contact took the vehicle to an independent shop but was unable to diagnose the failure. The contact took the vehicle to the local dealer, where it was diagnosed with the power steering module needed to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V586000 (Steering), however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 55,000.

Feb 7, 2023 Crash 170,000 mi

The contact owns a 2014 GMC Sierra. The contact stated while driving on a dirt road at 3 mph and making a left turn but the vehicle made a right turn and crashed into a tree. The contact stated no warning light was illuminated. No air bags deployed. The contact stated no one was injured nor sought medical attention. No police report was filed. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic, where it was diagnosed with needing the front driver-side tire rod to be replaced. The vehicle was not repaired. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 14V246000 (Steering), however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 170,000.

Feb 7, 2023 Crash 170,000 mi

The contact owns a 2014 GMC Sierra. The contact stated while driving on a dirt road at 3 mph and making a left turn but the vehicle made a right turn and crashed into a tree. The contact stated no warning light was illuminated. No air bags deployed. The contact stated no one was injured nor sought medical attention. No police report was filed. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic, where it was diagnosed with needing the front driver-side tire rod to be replaced. The vehicle was not repaired. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 14V246000 (Steering), however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 170,000.

Mar 24, 2016 51,000 mi

THERE IS A EXTREMELY DANGEROUS ELECTRICS ISSUE WITH MY 2014 GMC SIERRA 1500 ALL TERRAIN. IN THE LAST 18 MONTHS MY TRUCK HAS LOCKED THE STEERING AT LOW SPEED WHILE TURNING 8 TIMES. (I COULD HAVE EASILY BROKEN A FINGER A LOST CONTROL OF MY TRUCK) .ON 5 OF THE TIMES I HAD STEERING ISSUE THE TRUCK HAD NO POWER TO ANYTHING INCLUDING KEY FOBS FOR A PERIOD OF 10 TO 15 MINUTES. THEN THE TRUCK WILL POWER UP AGAIN. FORTUNATELY THESE ISSUES HAVE OCCURRED AT LOW SPEED. THIS HAS HAPPEN 8 TIMES IN THE LAST 18 MONTHS . IT HAS BEEN TO DEALERSHIP FOR SERVICE REGARDING THIS ISSUE THEY CHANGED THE BATTERY AFTER ONLY 18 MONTHS (10/2015) THE ISSUE OCCUR AGAIN 2 DAYS AGO WHILE TRAVELING ON THE FREEWAY AT 70 MPH MY TRUCK SHUT DOWN NO POWER THEN IN LESS THAN A SECOND IT POWERED UP AGAIN ALL THE SETTING ON MY RADIO, CLIMATE CONTROL CHANGED.THAT DAY I STOPPED TO GET GAS GOT BACK IN MY TRUCK PULLED AWAY FROM THE PUMP THE STEERING LOCKED TRUCK SHUT DOWN AGAIN FOR 20 MINUTES. THIS TRUCK IS CURRENTLY AT A DEALERSHIP THEY STILL CAN NOT DIAGNOS THE ISSUE. I'M EXTREMLY CONCERN THAT SOMEONE COULD BE SERIOUSLY INJURED OR KILLED IF THIS WAS TO HAPPEN WHILE OPERATING THIS TRUCK. I DID SEE THAT MAY OTHER OWNER OF GMC SIERRA HAVE EXPRESSED SIMILAR CONCERNS. THE ISSUES NEEDS TO BE ADDRESSED IMMEDIATELY. AS FOR MYSELF I PLAN TO THIS TRUCK AFTER THE DEALERSHIP ATTEMPTS ANOTHER REPAIR.

Mar 24, 2016 51,000 mi

THERE IS A EXTREMELY DANGEROUS ELECTRICS ISSUE WITH MY 2014 GMC SIERRA 1500 ALL TERRAIN. IN THE LAST 18 MONTHS MY TRUCK HAS LOCKED THE STEERING AT LOW SPEED WHILE TURNING 8 TIMES. (I COULD HAVE EASILY BROKEN A FINGER A LOST CONTROL OF MY TRUCK) .ON 5 OF THE TIMES I HAD STEERING ISSUE THE TRUCK HAD NO POWER TO ANYTHING INCLUDING KEY FOBS FOR A PERIOD OF 10 TO 15 MINUTES. THEN THE TRUCK WILL POWER UP AGAIN. FORTUNATELY THESE ISSUES HAVE OCCURRED AT LOW SPEED. THIS HAS HAPPEN 8 TIMES IN THE LAST 18 MONTHS . IT HAS BEEN TO DEALERSHIP FOR SERVICE REGARDING THIS ISSUE THEY CHANGED THE BATTERY AFTER ONLY 18 MONTHS (10/2015) THE ISSUE OCCUR AGAIN 2 DAYS AGO WHILE TRAVELING ON THE FREEWAY AT 70 MPH MY TRUCK SHUT DOWN NO POWER THEN IN LESS THAN A SECOND IT POWERED UP AGAIN ALL THE SETTING ON MY RADIO, CLIMATE CONTROL CHANGED.THAT DAY I STOPPED TO GET GAS GOT BACK IN MY TRUCK PULLED AWAY FROM THE PUMP THE STEERING LOCKED TRUCK SHUT DOWN AGAIN FOR 20 MINUTES. THIS TRUCK IS CURRENTLY AT A DEALERSHIP THEY STILL CAN NOT DIAGNOS THE ISSUE. I'M EXTREMLY CONCERN THAT SOMEONE COULD BE SERIOUSLY INJURED OR KILLED IF THIS WAS TO HAPPEN WHILE OPERATING THIS TRUCK. I DID SEE THAT MAY OTHER OWNER OF GMC SIERRA HAVE EXPRESSED SIMILAR CONCERNS. THE ISSUES NEEDS TO BE ADDRESSED IMMEDIATELY. AS FOR MYSELF I PLAN TO THIS TRUCK AFTER THE DEALERSHIP ATTEMPTS ANOTHER REPAIR.

Nov 2, 2015

IGNITION STEERING KEY LOCK SOUNDS LIKE IT'S BREAKING DURING THE TINE YOU TURN THE STEERING WHEEL TO UNLOCK KIT WHEN STOPPED. THIS HAS HAPPENED MORE THAN ONCE

Nov 2, 2015

IGNITION STEERING KEY LOCK SOUNDS LIKE IT'S BREAKING DURING THE TINE YOU TURN THE STEERING WHEEL TO UNLOCK KIT WHEN STOPPED. THIS HAS HAPPENED MORE THAN ONCE

Jan 13, 2015 15,318 mi

MY VEHICLE STARTED WITH A VIBRATION ON OR AROUND 12,000 MILES. THE VIBRATION SLOWLY INCREASED AS TIME WENT ON. I MADE APPOINTMENT WITH THE DEALERSHIP WHERE THE VEHICLE WAS PURCHASED.(CAPITALAND MOTORS) AT THIS TIME THE VIBRATION WAS STRONG ENOUGH TO VIBRATE THE BACK WINDOW. IT WOULD START AT 30MPH AND GET WORSE AT 45MPH. THE MECHANIC CHECKED BALANCE AND ROAD FORCE THE TIRES. BUT TOLD ME THAT THE VIBRATION WAS NORMAL AND HE COULD FIX MY BACK WINDOW. I CALLED GMC AND FILED A COMPLAINT. THEY TOLD ME TO TAKE IT TO ANOTHER DEALERSHIP. I DID ON 11/25/14. THIS TIME I TOOK IT TO GOLDSTEIN BUICK-GMC. THEY COULD FEEL THE VIBRATION IN THE STEERING WHEEL AND SEAT. THEY CHECK TIRES AGAIN. THEY FELT IT WAS THE TIRES AND WANTED ME TO BUY NEW ONES. TOLD ME THE TIRES WERE NOT UNDER WARRANTY. THAT DAY I CALLED GOODYEAR AND FOUND OUT MY TIRES WERE UNDER WARRANTY, THEY WOULD BE PRORATED. GOODYEAR CHECK MY TIRES AND THEY ARE FINE. AT THIS TIME NO ONE CAN FIND THE PROBLEM AND I FEEL IT HAS BECOME A SAFETY ISSUE. THE VIBRATION IS REALLY STRONG AND GETTING WORSE AND THEY HAVE NO ANSWER. *TR

Jan 13, 2015 15,318 mi

MY VEHICLE STARTED WITH A VIBRATION ON OR AROUND 12,000 MILES. THE VIBRATION SLOWLY INCREASED AS TIME WENT ON. I MADE APPOINTMENT WITH THE DEALERSHIP WHERE THE VEHICLE WAS PURCHASED.(CAPITALAND MOTORS) AT THIS TIME THE VIBRATION WAS STRONG ENOUGH TO VIBRATE THE BACK WINDOW. IT WOULD START AT 30MPH AND GET WORSE AT 45MPH. THE MECHANIC CHECKED BALANCE AND ROAD FORCE THE TIRES. BUT TOLD ME THAT THE VIBRATION WAS NORMAL AND HE COULD FIX MY BACK WINDOW. I CALLED GMC AND FILED A COMPLAINT. THEY TOLD ME TO TAKE IT TO ANOTHER DEALERSHIP. I DID ON 11/25/14. THIS TIME I TOOK IT TO GOLDSTEIN BUICK-GMC. THEY COULD FEEL THE VIBRATION IN THE STEERING WHEEL AND SEAT. THEY CHECK TIRES AGAIN. THEY FELT IT WAS THE TIRES AND WANTED ME TO BUY NEW ONES. TOLD ME THE TIRES WERE NOT UNDER WARRANTY. THAT DAY I CALLED GOODYEAR AND FOUND OUT MY TIRES WERE UNDER WARRANTY, THEY WOULD BE PRORATED. GOODYEAR CHECK MY TIRES AND THEY ARE FINE. AT THIS TIME NO ONE CAN FIND THE PROBLEM AND I FEEL IT HAS BECOME A SAFETY ISSUE. THE VIBRATION IS REALLY STRONG AND GETTING WORSE AND THEY HAVE NO ANSWER. *TR

Oct 1, 2014 750 mi

I HAVE HAD MY TRUCK BACK THE DEALERSHIP 8 TIMES FOR THE SAME PROBLEM A VIBRATION THAT YOU CAN FEEL IN THE SEAT STEERING WHEEL AND GAS PEDAL, THEY HAVE HAD THE FACTORY ENGINEERS OUT THREE TIME AND LOOKED AND WORKED ON IT, FIRST TIME THE ENGINEER DID A COUPLE OF THINGS AND SAID THAT IT WAS UP TO FACTORY SPECS AND THAT WAS ALL HE COULD DO, I DROVE IT HOME AND BEFORE I WAS A BLOCK AWAY I COULD TELL THAT THEY DID NOT FIX IT, WHEN I GOT HOME I CALLED THE DEALER BACK AND TOLD HIM SO HE CALLED GM AND THE NEXT WEEK THEY SENT OUT THE SAME GUY AND THIS TIME HE WORKED ON 5 OR 6 OTHER THINGS THAT HE DID NOT WORK ON THE FIRST TIME AFTER TELLING ME THEY DID ALL THEY COULD DO THE FIRST TIME. RIGHT THERE TELLS YOU THEY ARE LYING IF THERE WAS NOTHING THEY COULD DO WHY COME BACK AND WORK ON IT AGAIN! BUT AFTER HE GOT DONE IT WAS JUST LIKE IT WAS, I WILL TRY TO LIST SOME OF THE STUFF THAT THEY SAID THEY DID, 1) ROTATED THE TIRES 2) RE-TORQUE THE WHEELS 3) BALANCED THE TIRES 4) BALANCED THE DRIVE SHAFT 5) SHIMMIED THE REAR END 6) CHECKED THE REAR SHOCKS 7) TOOK OFF DEALER INSTALLED MUD FLAPS! 8) CHECKED THE EXHAUST SYSTEM, I KNOW BUT THEY DID 9) ROAD FORCED TESTED THE TIRES TWICE AND REPLACED TWO THE SECOND TIME AND RE-BALANCED THE TIRES. AND I'M SURE I HAVE NOT LISTED ALL THEY HAVE TRIED, AND STILL I HAVE THE SAME PROBLEM, THIRD TIME THE ENGINEER CAME OUT HE HAD THE REGIONAL MANAGER WITH HIM AND THIS TIME THEY DROVE MY TRUCK AND 2 OTHERS THEY HAD ON THE LOT AND SAID THAT THEY ARE SIMILAR TO MINE AND THEY WAS NOT GOING TO DO ANY MORE TO MY TRUCK THAT THEY HAD DONE ALL THEY COULD OR WOULD DO BUT IF I HAD ANY OTHER PROBLEMS TO BRING IT BACK. *TR

Oct 1, 2014 750 mi

I HAVE HAD MY TRUCK BACK THE DEALERSHIP 8 TIMES FOR THE SAME PROBLEM A VIBRATION THAT YOU CAN FEEL IN THE SEAT STEERING WHEEL AND GAS PEDAL, THEY HAVE HAD THE FACTORY ENGINEERS OUT THREE TIME AND LOOKED AND WORKED ON IT, FIRST TIME THE ENGINEER DID A COUPLE OF THINGS AND SAID THAT IT WAS UP TO FACTORY SPECS AND THAT WAS ALL HE COULD DO, I DROVE IT HOME AND BEFORE I WAS A BLOCK AWAY I COULD TELL THAT THEY DID NOT FIX IT, WHEN I GOT HOME I CALLED THE DEALER BACK AND TOLD HIM SO HE CALLED GM AND THE NEXT WEEK THEY SENT OUT THE SAME GUY AND THIS TIME HE WORKED ON 5 OR 6 OTHER THINGS THAT HE DID NOT WORK ON THE FIRST TIME AFTER TELLING ME THEY DID ALL THEY COULD DO THE FIRST TIME. RIGHT THERE TELLS YOU THEY ARE LYING IF THERE WAS NOTHING THEY COULD DO WHY COME BACK AND WORK ON IT AGAIN! BUT AFTER HE GOT DONE IT WAS JUST LIKE IT WAS, I WILL TRY TO LIST SOME OF THE STUFF THAT THEY SAID THEY DID, 1) ROTATED THE TIRES 2) RE-TORQUE THE WHEELS 3) BALANCED THE TIRES 4) BALANCED THE DRIVE SHAFT 5) SHIMMIED THE REAR END 6) CHECKED THE REAR SHOCKS 7) TOOK OFF DEALER INSTALLED MUD FLAPS! 8) CHECKED THE EXHAUST SYSTEM, I KNOW BUT THEY DID 9) ROAD FORCED TESTED THE TIRES TWICE AND REPLACED TWO THE SECOND TIME AND RE-BALANCED THE TIRES. AND I'M SURE I HAVE NOT LISTED ALL THEY HAVE TRIED, AND STILL I HAVE THE SAME PROBLEM, THIRD TIME THE ENGINEER CAME OUT HE HAD THE REGIONAL MANAGER WITH HIM AND THIS TIME THEY DROVE MY TRUCK AND 2 OTHERS THEY HAD ON THE LOT AND SAID THAT THEY ARE SIMILAR TO MINE AND THEY WAS NOT GOING TO DO ANY MORE TO MY TRUCK THAT THEY HAD DONE ALL THEY COULD OR WOULD DO BUT IF I HAD ANY OTHER PROBLEMS TO BRING IT BACK. *TR

Jun 30, 2014

2014 GMC SIERRA. CONSUMER WRITES IN REGARDS TO VEHICLE ELECTRICAL PANEL FROZE WHILE DRIVING. *SMD ALSO, THE POWER STEERING LOCKED UP, THE HEADLIGHTS DID NOT WORK PROPERLY AND THE ALARM SOMETIMES SOUNDED AFTER THE WAS REMOVED FROM THE IGNITION. ALSO, THE ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TWICE. HOWEVER, THE PROBLEM WAS STILL NOT RESOLVED. THERE WAS A HESITATION/LURCH COMING FROM THE TRANSMISSION, AND AN ISSUE WITH THE TIRE PRESSURE MONITORING SYSTEM. THE INSTRUMENT PANEL MALFUNCTIONED ON THE WAY BACK FROM THE DEALER. THE CHECK ENGINE LIGHT, ILLUMINATED SPORADICALLY. UPDATED 07/10/14 THE CONSUMER STATED THERE WAS A STEERING ISSUE, AS WELL. THE DEALER WAS UNABLE TO REPLICATE THE PROBLEMS. UPDATED 08/06/14

Jun 30, 2014

2014 GMC SIERRA. CONSUMER WRITES IN REGARDS TO VEHICLE ELECTRICAL PANEL FROZE WHILE DRIVING. *SMD ALSO, THE POWER STEERING LOCKED UP, THE HEADLIGHTS DID NOT WORK PROPERLY AND THE ALARM SOMETIMES SOUNDED AFTER THE WAS REMOVED FROM THE IGNITION. ALSO, THE ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TWICE. HOWEVER, THE PROBLEM WAS STILL NOT RESOLVED. THERE WAS A HESITATION/LURCH COMING FROM THE TRANSMISSION, AND AN ISSUE WITH THE TIRE PRESSURE MONITORING SYSTEM. THE INSTRUMENT PANEL MALFUNCTIONED ON THE WAY BACK FROM THE DEALER. THE CHECK ENGINE LIGHT, ILLUMINATED SPORADICALLY. UPDATED 07/10/14 THE CONSUMER STATED THERE WAS A STEERING ISSUE, AS WELL. THE DEALER WAS UNABLE TO REPLICATE THE PROBLEMS. UPDATED 08/06/14