2014 GMC TERRAIN Visibility/wiper Problems

The contact owns a 2014 GMC Terrain. The contact stated while driving 15 MPH in a snowstorm, the windshield wipers became inoperable. The contact was able to drive to the residence. The contact had received notification of NHTSA Campaign Number: 22V165000 (Visibility). The vehicle was taken to the dealer for the recall repair; however, the dealer informed the contact that the recall repair could not be performed due to a Salvage Title. The manufacturer was contacted and advised the contact that the repair could be covered because the Salvage Title was not related to the windshield wipers; however, the manufacturer called the contact and informed the contact that the repair could no longer be covered due to the Salvage Title. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 149,680.

Mileage: 149,680

Wipers stop working In snow storm

I was driving my suv while it was raining heavily and my driver side wipers just stop working out of no where the passenger side still operates. I have not been to see if a dealer can fix it because I was unaware it was under recall so now I’m trying to find someone to fix it while under the recall.

left wiper stopped working

The actuator that controls the blend door / recirculation door (moves the air from defrost to floor to vent) does not last more than a year in my vehicle. I see on the GMC Terrain forums that it is a common problem. It is a danger when defrost is needed on the windshield, and it doesn't work.

The windshield wipers suddenly stopped working when it was raining really hard last week. This caused me to almost get into a car accident because I could not see the road with all the rain. I had to stop on the side of the road until the rain stopped, which took a while. This occurred on a road where there were not many street lights, which made it even worse to see ahead. I took the vehicle to the nearest GMC dealership for diagnostics and they were not able to provide the service to repair/replace the wipers because of the recall not being complete. I currently can't drive the car when it is raining which is difficult since this is my only mode of transportation for work.

Drivers side windshield wiper stopped working.

The contact owns a 2014 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V137000 (Exterior Lighting) and 22V165000 (Visibility). The contact stated that while her daughter was driving in the rain the windshield wipers became inoperable. Additionally, the headlights were dim. There were no warning lights illuminated. The vehicle was taken to an independent mechanic and the wiper motor and motor assembly were replaced. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, no further assistance was provided. 73,101. VIN tool confirms parts not available.

Mileage: 73,101

Headlights- melted plug causing fire damage on both headlights, replaced with new headlights and bulbs as well as a new wire harness plug. Was driving smelt smoke/wires burning. Wipers- stop preforming during rain storm Southeastern NC on hwy 701 south on 3-24-22. And still does not work. Maybe be associated with older model terrain recall. Same happen to this model.

Using wipers and the just quit working and I couldn’t see the road and had to pull over to avoid a crash

The ball joint on the windshield wipers failed (mid rain storm on the highway) causing the wipers to fail. There is a recall for this issue on 2013 GMC Terrains, but not on any other model years. The vehicle is being repaired at a dealership for $650CAD, can upload invoice if needed after completion. The part is available for inspection. Not being able to see at night, on the highway and in a rainstorm put not only myself and passenger at risk, but also all the vehicles travelling on the highway with me. The part has not been inspected by anyone except a GM mechanic. No warning at all prior to this failure.

Windshield wipers stopped working during heavy rainfall. No warning signs, were working fine, and then just stopped. Fortunately I was traveling at a manageable rate of speed given the weather conditions & lack of daylight. Appears this is a known issue for multiple GMC models.

During a rainstorm the wiper blades became stuck after regular use. It was then discovered by a technician the transmission/linkage arm (plastic) broke off and possible windshield wiper motor failure. No warning signs were given to anticipate this failure.

While driving on a major North Carolina highway at the posted speed limit of 65mph during a rain storm the windshield wipers stopped and froze in the middle of the windshield. The wipers would not operate at all and necessitated attempting to move from the middle lane to the berm with no visibility. This was a danger to other vehicles in the right lane and to the vehicle being driven. I pulled off the highway and waited until it stopped raining. Vehicle was then driven to the nearest exit and closest repair shop, which was a tire and repair shop. The manager said the vehicle has had recalls for the wiper motor and said to bring it to an authorized GMC dealer. This has not occurred to date as the weather is not clear. No other warnings, lights, or indicators occurred prior to the wiper motor failure.

I was driving to physical therapy when a heavy downpour started. I had the wipers going full speed and still could barely see the road, when all of a sudden both wipers just stopped in the middle of the windshield and would not work. I could hear the motor still running and spinning, but the wipers wouldn’t move. I had it looked at and the wiper linkage arm had popped off and the ball joints and sockets are all worn out.

THE ENGINE IS BURNING OIL. LOSING OIL QUICKLY AND NO LEAK. WIPER MOTOR SHOT. 90K MILES ON VEHICLE

On 7/30/21 was driving on freeway going about 60mph in a heavy rainstorm when wiper blades suddenly stopped working in the middle of my windshield. Nearly crashed the car due to extremely poor visibility. This was a horrifying and dangerous safety issue. Had to pull over to side of the road out of traffic and wait for the rain to stop. I was in the middle of an 8 hour road trip and still had 4 hours of driving to go. Upon investigation when turning the blades on you can hear the motor working but no movement of the blades. Thankfully no one got hurt in this event. This happened shortly after hitting 100k miles.

Driving and there was a thump and the right windshield wiper arm came to a stop in the middle of my windshield and would no longer work during a downpour.

On an extremely rainy day, the windshield wipers stopped working. My son was driving the car, and his safety was extremely compromised. He could not see out the windshield at all, and he was lucky that he was in a position to get to the side of the road without incident. If he were on a highway, it would have been extremely dangerous. This occurred on July 8th, 2021. There were no warnings that precipitated the problem. The wipers were working fine. We went to our mechanic who had to replace the entire windshield wiper mechanism due to corroded joints. We paid approximately $260. The mechanic said this is a very common problem with GM wipers. We did not keep the damaged part... we did not know that this was a safety issue with other model GMC Terrains until today. Clearly, it is a widespread problem, and there should be a recall, as this is extremely dangerous

I was driving to work during a rain storm. I drove for about 25 minutes until I reached the highway. I merged onto the highway behind a tractor trailer. There was enough spray that I needed to put the wipers on high speed. After driving for a few minutes the wipers came down and stopped halfway. I was able to pull over on the shoulder and tried to determine what happen. I turned wipers off and on and could hear the wiper motor whirring. Motor worked but wipers did not engage. I got out of the vehicle and pushed the wipers down and they moved freely telling me they are not connected to the motor. This was very dangerous and scary! I am now in need of repairing this issue.

While driving in a rainstorm, the wipers stopped working. This caused my visibility to suddenly become extremely compromised. A tractor trailer was in front of me and spraying water from the tires due to heavy rain as well. I had to pull over, under an over pass, and wait out the rain. This is extremely dangerous in of itself to be on the side of a major highway. I have since investigated and found the ball joint connection to the wiper arm corroded and broke off. The wiper motor still runs. This is identical to the 2013 GMC terrain issue.

While driving in the rain, my windshield wipers just stopped working while in an upright position on the windshield. Not only could I not see due to the rain, the wipers were actually blocking my view as well. They now will not turn on at all.

My 2014 GMC TERRIAN WIPERS STOPPED WORKING. I CAN HEAR THE WIPER MOTOR RUNNING, BUTWIPERS NOT MOVING. THIS WAS VERY DANGEROUS AS I HAD TO MAKE AN EMERGENCY STOP DURING HEAVY RAIN WITH LIMITED VISIBILATY.

I WAS DRIVING HOME IN THE RAIN/SLEET WHEN MY WIPERS JUST STOPPED WORKING. WAS VERY SCARY AS I WAS ON A HIGHWAY AND COULDN'T SEE OUT OF THE FRONT WINDSHIELD. I NEVER HAD A PROBLEM BEFORE THIS AND WIPERS JUST QUIT WORKING.

Mileage: 100,050

2014 GMC TERRIAN FRONT WINDSHIELD WIPERS STOPPED WORKING. CAN HEAR WINDSHIELD WIPER MOTOR RUNNING BUT BOTH THE PASSENGER AND DRIVER SIDE BLADE ARMS WILL NOT MOVE. THIS OCCURRED WHILE DRIVING THE CAR.

Mileage: 70,000

RADIO STSYEM WENT OUT, WIPED BLADE MOTOR DEFECTIVE, CAM SHAFT SENSORS WENT OUT DUE TO OIL CONSUMPTION, SENSOR ACTUATOR WENT OUT DUE TO OIL CONSUMPTION, CAR WOULD DIE WHILE DRIVING BECAUSE OF OIL CONSUMPTION/CAM SHAFT ERROR, ENGINE IS CONSUMING TO MUCH OIL-PER ENGINE OIL STUDY DONE BY MY DEALERSHIP.

Mileage: 75,000

TL* THE CONTACT OWNS A 2014 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH IN A RAIN STORM, THE FRONT WINDSHIELD WIPERS SUDDENLY BECAME INOPERABLE CAUSING A VISIBILITY HAZARD TO THE DRIVER. UPON INSPECTION, IT WAS DISCOVERED THAT THE WINDSHIELD WIPER MODULE HAD FAILED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT, NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 91,000.*DT

Mileage: 91,000

LITERALLY ALMOST DIED WITH MY SON IN THIS VEHICLE, AS WE WE'RE DRIVING BACK HOME ON THE INTERSTATE TRAFFIC WAS HEAVY FOR SUNDAY EVENING DUE TO THE AMOUNT OF RAIN THAT WAS FALLING. IN THE MIDDLE OF THIS DRIVE THE WIPERS STOPPED WORKING, THEY STOPPED IN THE UPWARD POSITIONS. WHICH ADDED TO THE DIFFICULTY OF VISIBILITY AS I PUT MY HAZARDS AND PLAY THAT WE WOULDN'T GET HIT OR THAT I WOULDN'T HIT ANYTHING. I WAS FINALLY ABLE TO PULL OVER AND FIDDLED WITH THE WIPERS TO TRY TO GET THEM TO WORK-AGAIN AND DIDN'T HAPPEN WE HAD TO STAY ON THE SIDE OF THE ROAD UNTIL THE RAIN SUBSIDED A BIT TO MAKE IT HOME IT WAS HORRIFYING. AS BEING IN FLORIDA IT RAINS A LOT AND HEAVY WE STILL HAD A LONG TRIP AHEAD OF US TO GET HOME. I DID REACH OUT TO SEVERAL REPAIR SHOPS AND THEY'RE TELLING THIS COMMON WITH THESE VEHICLE SURPRISED IT'S NOT A RECALL. ADDING INSULT TO INJURY THE REPAIR IS DEFINITELY COSTLY AS A SINGLE PARENT THIS IS BEYOND DIFFICULT DURING THESE COVID TIMES WITH NOT HAVING WORK. IF GMC IS AWARE OF THIS PROBLEM WHY HAVEN'T THEY DONE ANYTHING ABOUT IT ??? FOR EVERY GMC TERRAIN OWNER BE CAREFUL CHECK YOUR WIPERS ESPECIALLY IF YOU CHILDREN BECAUSE THIS IS THE KIND OF SCARE THAT YOU DON'T WANT TO HAVE. ALL I CAN HOPE FOR IS SHARING THIS EXPERIENCE WILL HELP OTHERS BECAUSE IT'S WHAT IS SINCERELY HORRIFYING. *TR

Mileage: 73,000

I WAS DRIVING ON THE HIGHWAY I75 YESTERDAY OCTOBER 29TH 2020 DURING HEAVY RAIN THE WIPERS WERE ON AND WORKING, AS SOON AS I TURN THE WIPER SPEED TO A FASTER ROTATION ALL OF THE SUDDEN THE WIPERS JUST STOPPED WORKING AND WAS HARD TO SEE ANYTHING. THE NEXT MORNING I CHECKED ALL FUSES AND MOTOR, WHEN I TURN THE WIPER ON THE MOTOR STILL MADE NOISE. I TOOK THE WIPER ASSEMBLY APART AND GOT INTO THE WIPER LINKAGE AND SAW IT HAD CAME APART, I PUT IT BACK ON AND TURN ON THE WIPER AND IT CAME RIGHT OFF, LOOKS LIKE THE LINK AND BUSHING IS RUSTED AND NEEDS REPLACED. I DID SOME RESEARCH AND IT LOOKS LIKE IT'S A PRETTY COMMON WITH THE TERRAINS AND EQUINOX. THIS IS AN DANGEROUS ISSUE THAT GM NEEDS TO ADDRESS AND GET IT FIX FOR ITS CUSTOMERS.

Mileage: 68,000

OWN 2014 GMC TERRAIN WITH 56K MILES ON IT, HAVE HAD THE CAR TWO YEARS AND HAVE HAD MULTIPLE ISSUES. FIRST INCIDENT, WAS DRIVING ON HIGHWAY IN RAIN WIPERS JUST SHIFT OFF. ALMOST WRECKED TRYING PULL OFF SIDE OF THE ROAD. COST $300 FOR NEW MOTOR. 2ND ISSUE HAD TO HAVE A SENSOR REPLACED BECAUSE CAR BURNED EXCESSIVE OIL IN BETWEEN OIL CHANGES, WITH NO INDICATION OF LOW OIL. FRIED THE SENSOR. 3RD ISSUE, A REPEAT OF THE 2ND CAR WOULD NOT PICK UP SPEED ON HIGHWAY, STABILTRAK LIGHT CAME ON, ENGINE LIGHT CAME ON, SPEEDOMETER STOPPED IMMEDIATELY, I CHECKED OIL. WASN'T BONE DRY. DROVE IT STRAIGHT HOME AND WAS IN EVEN WORSE CONDITION REVERSING INTO DRIVEWAY. THE OIL EXPLODED ALL OVER DRIVEWAY, HAD IT TOWED TO PRIVATE MECHANIC. NOW I HAVE TO PUT A WHOLE NEW ENGINE IN BECAUSE GM IS NEGLIGENT WITH ISSUING RECALLS. OIL WAS LEAKING FROM RINGS ALL THE WAY OUT TO THE EXHAUST. FAULTY OIL SYSTEM AND NO WARNING FRIED MY ENGINE. STILL OWE 15,000$ IN THE CAR. THIS SHOULDN'T EVER HAPPEN ON A CAR WITH SO LOW MILES AND PROPER UPKEEP. GLAD I'M STUCK WITH 15K ON A LOAN AND A CAR THAT ISN'T RELIABLE. VERY DISAPPOINTED. *TR

Mileage: 56,000

WHEN I LEFT WORK YESTERDAY EVENING IT WAS DARK AND RAINING OUTSIDE, AND NATURALLY, I TURNED ON MY FRONT WINDSHIELD WIPERS. ABOUT FIVE MINUTES INTO MY DRIVE HOME, WHILE ON THE HIGHWAY, MY FRONT WINDSHIELD WIPERS STOPPED OPERATING. I COULD NOT SEE ANYTHING AHEAD OF ME, BECAUSE IT WAS RAINING PRETTY HARD AT THAT POINT AND IT WAS EXTREMELY DARK ON THE HIGHWAY. THE VEHICLES BEHIND ME WERE APPROACHING PRETTY FAST. I PUT MY HAZARD LIGHTS ON, AND CROSSED THREE LANES TO GET TO THE SIDE OF THE ROAD. I WAITED, APPROXIMATELY 15 MINUTES ON THE SIDE OF THE ROAD, FOR THE RAIN TO STOP, BUT IT NEVER DID. I WAS ABOUT 1/2 MILE AWAY FROM MY EXIT, SO I INCHED MY WAY THERE, WHILE DRIVING ON THE SIDE OF THE ROAD. I MADE IT TO A NEARBY GAS STATION AND WAITED AN HOUR FOR THE RAIN TO DIE DOWN. I DROVE BEHIND OTHER VEHICLES, USING THEIR REAR LIGHTS AS MY VISUAL GUIDE IN ORDER TO MAKE IT HOME. MY FRONT WINDSHIELD WIPERS NEVER TURNED BACK ON. IT WAS A HORRIBLE EXPERIENCE. LUCKILY THERE WERE NO FATALITIES AS A RESULT OF MY WINDSHIELD WIPERS MALFUNCTIONING.

Mileage: 88,018

WHILE DRIVING ON I-75 S IN KENTUCKY DURING A TORRENTIAL DOWNPOUR MY WINDSHIELD WIPERS STOPPED IN FILED GOAL POSITION MAKING IT IMPOSSIBLE FOR ME TO SEE. I HAD TO CAREFULLY PULL OVER TO THE SIDE OF THE HIGHWAY. I TRIED REPLACING THE FUSE, TO NO AVAIL. I ATTEMPTED TO USE RAINEX TO IMPROVE VISIBILITY BUT THAT DIDN'T HELP MUCH. THE DEALERSHIP WANTS TO CHARGE $125 TO LOOK AT MY VEHICLE. I COULD'VE BEEN KILLED ON THE HIGHWAY .THIS SHOULD BE A RECALL DUE TO THIS RECURRING ISSUE WITH THIS MAKE AND MODEL

Mileage: 80,000

WHILE DRIVING TO NIAGARA WITH MY SON ON THE MASS PIKE, MY WIPERS JUST STOPPED WORKING . IT WAS RAINING HEAVILY FOR THE LAST 2 HOURS OF THE TRIP AND IT WAS HARROWING , STRESSFUL AND UNSAFE . WE COULD NOT FIND AN OPEN GARAGE TO FIX THE PROBLEM . THE GUY AT REST STOP TRIED TO REPLACE THE FUSE BUT THAT DIDN'T WORK . IT NEEDED A NEW MOTOR AND TRANSMISSION WHICH COST ME $562.42, INCLUDING CAR LOAN FOR $29.95 SO I COULD GO TO WORK . I HAVE READ SIMILAR COMPLAINTS FOR THE 2014 TERRAIN .

Mileage: 73,000

WHEN YOU TURN ON THE WIPERS ABOVE THE FIRST CLICK THEY DETACH FROM THE WIPER ARM AND QUIT WORKING. EVERYTHING HAS TO BE TORN APART TO REASSEMBLE. IT'S HAPPENED IN MOTION AND STATIONARY. IT'S HAPPENED MULTIPLE TIMES. CAN'T DRIVE IT WHEN IT RAINS.

Mileage: 95,000

I WAS DRIVING AT APPROXIMATELY 25MPH WHILE USING THE WINDSHIELD WIPERS AND THEY STOPPED WHEN STRAIGHT UP AND DOWN (12 O'CLOCK). THE WIPERS ARE VERY EASY TO MOVE BY HAND.

Mileage: 105,500

I WAS DRIVING ON THE HIGHWAY IN THE RAIN AND WIPERS STOPPED WORKING. THEY WERE STUCK IN THE UPRIGHT POSITION. I GOT OFF THE ROAD AND MOVED THEM PHYSICALLY DOWN OUT OF MY VIEW. THEY THEN WOULD NOT TURN ON. I CAN HEAR THE MOTOR TURNING BUT THE WIPERS DO NOT MOVE.

Mileage: 75,000

WHILE DRIVING HOME FROM WORK ON THE HIGHWAY DURING A THUNDERSTORM, THE WINDSHIELD WIPERS STOPPED WORKING WHICH FORCED ME TO PULL OVER BECAUSE OF NO VIABILITY! I HAD TO WIATBFOR THE RAIN TO STOP IN ORDER TO MAKE IT HOME. HAVE REPLACED FUSE AND THEY ARE STILL NOT WORKING! WAS TOLD THAT THE MOTOR MAY HAVE FAILED AND WOULD COST AROUND 300 TO 400 DOLLARS TO REPAIR. HAVE SEEN MULTIPLE REPORTS OF OTHERS HAVING THE SAME ISSUE. WIPERS ARE STILL NOT WORKING AS I AM UNABLE TO AFFORD REPAIR COST.

Mileage: 110,000

WHILE DRIVING ON THE INTERSTATE THIS MORNING DURING A STORM, MY WINDSHIELD WIPERS QUIT WORKING. I COULDN'T SEE ANYTHING AND WAS WORRIED I WAS GOING TO CAUSE AN ACCIDENT BECAUSE OF THIS. I WAS FINALLY ABLE TO MAKE IT OFF TO THE NEAREST EXIT TO CHECK MY WIPERS. THE WIPERS WOULDN'T WORK BUT I COULD HEAR THE MOTOR WORKING. WHEN I FINALLY MADE IT BACK TO MY HOUSE, I CHECKED ON THIS AND FOUND THAT OLDER TERRAINS WERE RECALLED BECAUSE OF THIS ISSUE WITH WIPER BLADES BEING FAULTY.

Mileage: 107,000

I RECEIVED A DOCUMENT DATED DEC 2019 REGARDING A CONDITION WHERE A LINK BALL SOCKET IN THE WIPER TRANSMISSION MAY SEPARATE CAUSING A COMPLETE LOSS OF WIPER FUNCTION. IT IS NOT BEING HANDLED AS A RECALL WHICH I THINK IT SHOULD BE. ONLY VEHICLES WHICH EXPERIENCE THIS FAILURE WILL BE REPAIRED. THIS APPEARS TO BE MORE OF A SAFETY ISSUE THAN AN ADVISORY AND SHOULD BE CONSIDERED A RECALL OR BE DONE FOR FREE AT THE OWNERS REQUEST. I CONTACTED PATRIOT GMC IN BOYERTOWN AND ASKED THAT THE REPAIR BE DONE UNDER THE ADVISORY NOTICE AS A COURTESY BUT HAVE NOT HEARD BACK.

Mileage: 75,000

AS MANY OTHER COMPLAINTS FILED HERE MY WIPER TRANSMISSION/LINKAGE HAS FAILED ALSO BUT JUST WEEK FOR THE SECOND TIME AFTER HAVING REPLACED IT JUST LAST YEAR WITH NEW REPLACEMENT ONE. I WAS DRIVING HOME FROM WORK AND IT WAS SNOWING PARTIAL CITY STREET AND HIGHWAY DRIVING. LAST YEAR WHEN IT FAILED IT WAS RAINING ON MY WAY HOME ON HIGHWAY. NEEDLESS TO SAY I WOULD LIKE AN EXPLANATION AS TO WHY THIS HAS FAILED FOR A SECOND TIME AND NO MANUFACTURING DESIGN UPGRADE HAS BEEN DONE BY GM TO RECTIFY THIS CONTINUAL FAILURE.

Mileage: 94,000

AS SEVERAL OTHER PEOPLE WITH THIS VEHICLE HAVE REPORTED RECENTLY, WIPERS STOPPED WORKING WHILE IN A RAINSTORM. I TRIED CHANGING THE FUSE SINCE BUT NO CHANGE. I CAN HEAR THE MOTOR RUNNING WHEN SWITCHING TO THE ON POSITION BUT NO RESPONSE AT ALL FROM EITHER WIPE.

Mileage: 83,500

WIPERS STOPPED WORKING IN THE MIDDLE OF FUNCTIONING PROPERLY ON THE EXPRESSWAY IN THE MIDDLE OF A RAIN STORM. CHECKED FUSE & RELAY - ALL HAVE POWER. REGULATOR BROKEN.

Mileage: 55,000

WHILE DRIVING IN HEAVY RAIN ON CITY STREETS MY WIPERS SUDDENLY STOPPED WORKING. I WAS ABLE TO STOP WITHOUT HAVING A WRECK AND WAS CLOSE TO A GMC DEALERSHIP. I DROVE VERY SLOW WITH GREAT DIFFICULTY TO THE DEALER AND HAD TO LEAVE THE VEHICLE THERE. THIS IS A SATURDAY AND WILL NOT HEAR FROM THEM UNTIL MONDAY AS TO THE REPAIR.

Mileage: 77,465

WE BOUGHT OUR TERRAIN BRAND NEW IN 2014, I HAVE REPLACED THE LINKAGE ONCE ABOUT 2 MONTHS AGO AND NOW THE WIPERS DO NOT WORK AGAIN. OUR TRANSMISSION IS GOING AND WE JUST GOT OUT OF 5 YEAR WARRANTY. SO DISAPPOINTED AND FRUSTRATED WITH THIS VEHICLE

Mileage: 95,000

WIPERS FOR MY GMC TERRAIN 2014 STOP WORKING IN MIDDLE OF HEAVY RAIN IN HIGHWAY. MANAGED TO PULL OVER AND WAIT FOR RAIN TO STOP. YOU CAN HEAR MOTOR RUNNING. THERE WAS A RECALL FOR OTHER YEARS BUT 2014 WAS NOT INCLUDED.

Mileage: 64,000

I WAS DRIVING OUR VEHICLE ON 8/28/2019 AND THE WINDSHIELD WIPERS STOPPED WORKING DURING A DOWNPOUR. LUCKILY WE HAD GOTTEN OFF OF THE HIGHWAY, WERE CLOSE TO HOME, AND WERE ABLE TO SLOWLY MAKE IT HOME, BUT HAD THE FAILURE HAPPENED ON THE HIGHWAY THE RESULTS COULD HAVE BEEN CATASTROPHIC. TOOK THE CAR TO OUR MARTYS BUICK/GMC IN KINGSTON, MA AND THEY INFORMED US THAT THE WIPER MODULE AND TRANSMISSION ASSEMBLY HAD FAILED AND WE HAVE TO VEHICLE REPAIRED FOR ROUGHLY $400. THIS ISSUE HAS BEEN WELL DOCUMENTED AND RECALLS ISSUED IN CANADA FROM THIS MAKE, YEAR, AND MODEL VEHICLE. NO SO IN THE US. THIS IS ABSOLUTELY UNACCEPTABLE AND NEEDS TO BE RECTIFIED.

Mileage: 99,000

DRIVING HOME ON THE HIGHWAY THIS PAST WEEK DURING A RAIN STORM, MY WIPER BLADES SUDDENLY SLIPPED OFF THE SIDE OF THE WINDSHIELD AND WOULD NO LONGER MOVE. THEY BECAME STUCK LEANING OVER THE DRIVER'S SIDE WINDOW. I TRIED TO PUSH THEM BACK BUT THEY WOULD NOT MOVE. I COULD HEAR THE MOTOR BUT THEY WERE IN A SET POSITION. I HAD TO GO TO AN AUTOMOTIVE REPAIR SHOP AND HAD THE WIPER TRANSMISSION REPLACED.U

Mileage: 112,652

WHILE DRIVING IN A HEAVY DOWNPOUR ON I-71 IN CLEVELAND, OHIO, MY WIPERS STOPPED SUDDENLY. I HAD TO PULL OVER ON THE SIDE OF THE FREEWAY FOR SEVERAL HOURS UNTIL THE RAIN STOPPED IN ORDER TO CONTINUE ON. THIS COULD HAVE RESULTED IN AN ACCIDENT AND SERIOUS INJURIES OR EVEN DEATH ESPECIALLY DUE TO THE LOCATION, RUSH HOUR TRAFFIC AND SPEED (60MPH). UP TO THIS POINT, I HAVE HAD ZERO ISSUES AND INDICATIONS THAT SOMETHING WAS WRONG. I WAS SHOOK TO THE CORE AND NOW HAVE TO PAY TO SEE WHAT EXACTLY WAS THE CAUSE BUT WANTED TO REPORT IT IMMEDIATELY DUE TO OTHER COMPLAINTS. THANK YOU.

Mileage: 85,000

I WAS DIVING DOWN GRATIOT STREET IN SAGINAW MICHIGAN, IT WAS RAINING HEAVILY AND MY WINDSHIELD WIPER DECIDED TO STOP WORKING COMPLETELY. I LOST ALL VISIBILITY AND HAD PULLED OVER IMMEDIATELY TO AVOID CAUSING AN ACCIDENT. WHILE SITTING IN MY CAR WAITING FOR THE RAIN TO STOP I REALIZE THAT MY WINDSHIELD WIPER MOTOR WAS STILL WORKING, BECAUSE I COULD HEAR IT MOVING BACK AND FORTH. BUT MY WIPERS WERE NOT. I HAVE READ THAT THERE IS A PROBLEM WITH SOME OF THE HARD WEAR AND A LOT OF PRIOR YEARS HAVE BEEN RECALLED. I'VE ALREADY HAD TO REPLACE THE ENGINE IN THIS CAR, NOW ONLY TO FIND OUT THAT THIS CAR WITH IT FAULTY EQUIPMENT CAN POTENTIALLY CAUSE ME MY LIFE... I WILL NOT RECOMMEND THIS VEHICLE TO ANYONE.

Mileage: 118,000

WHILE DRIVING ON THE HIGHWAY YESTERDAY IN HEAVY RAIN, MY WINDSHIELD WIPERS COMPLETELY STOPPED WORKING. I WAS IN THE PASSING LANE, BESIDE A SEMI, AND SUDDENLY I HAD ALMOST ZERO VISIBILITY!!! I MANAGED TO GET TO THE SIDE OF THE ROAD AND STOPPED, BUT NOT WITHOUT ALMOST CAUSING A WRECK THAT WOULD HAVE INVOLVED SEVERAL VEHICLES. WHILE SITTING THERE WAITING FOR IT TO QUIT RAINING, I BEGAN TO RESEARCH WHAT THE ISSUE COULD BE. I WAS BEYOND UPSET TO FIND OUT THAT THIS EXACT ISSUE HAS ALREADY BEEN REPORTED TO YOUR AGENCY MORE THAN 20 TIMES! FURTHER, THESE DEFECTIVE WIPER ASSEMBLIES HAVE ALREADY BEEN RECALLED IN CANADA BECAUSE THEY POSE A SERIOUS SAFETY ISSUE!!! IT IS ABSOLUTELY RIDICULOUS AND NEGLIGENT TO NOT ISSUE A RECALL FOR THIS ISSUE TO BE CORRECTED. I DEMAND AN EXPLANATION AS TO WHY IT'S APPARENTLY GOING TO TAKE SOMEONE ACTUALLY GETTING KILLED BECAUSE OF THIS NONSENSE BEFORE ANY ACTION IS TAKEN!?!?!?!

Mileage: 80,000

I WAS DRIVING 70MPH ON HIGHWAY DURING RAIN STORM. THE WINDSHIELD WIPERS ALL OF A SUDDEN STOPPED WORKING. I WAS NEARLY IN AN ACCIDENT DUE TO NO VISIBILITY AND MADE IT TO THE BERM OF THE HIGHWAY. I HAD TO SIT THERE FOR OVER AN HOUR UNTIL THE STORM PASSED. TOOK TO DEALERSHIP NEXT DAY AND THEY SAID THE WIPER LINKAGE TRANSMISSION FAILED. I DID RESEARCH AND GM IS AWARE OF THIS ISSUE HOWEVER ONLY ISSUED RECALL ON 2013 MODELS IN THE US. GM CANADA HAS ISSUED RECALL ON MODEL YEARS THROUGH 2016. GM IS AWARE OF THIS ISSUE AND ARE PUTTING LIVES AT RISK. IT MAKES NO SENSE WHY THEY ISSUE A RECALL IN ONE COUNTRY AND NOT THE OTHER. SOMETHING NEEDS TO BE DONE ASAP.

Mileage: 137,000

I WAS DRIVING WHEN THE STORM HIT, MY WINDSHIELD WIPERS WERE WORKING AND JUST STOPPED. THEY HAVEN'T WORKED SINCE. I CAN HEAR THE MOTOR RUN WHEN I TURN THEM ON, BUT NO MOVEMENT OF THE WIPERS AT ALL.

Mileage: 65,000

THE WINDSHIELD WIPERS QUIT WORKING WHILE DRIVING DOWN THE HIGHWAY IN A RAIN STORM. WIPER TRANSMISSION FAILED. VEHICLE HAD TO BE ABANDONED OVERNIGHT DUE TO NOT BEING ABLE TO DRIVE IN THE RAIN.

Mileage: 87,100

WINDSHIELD WIPERS QUIT WHILE DRIVING 55 MPH ON EXPRESSWAY DURING HEAVY RAINSTORM. VERY LIMITED VISIBILITY TO GET OFF THE ROAD AND WAIT FOR RAIN TO STOP. AFTER GETTING TO A SERVICE SHOP I WAS TOLD THE WINDSHIELD WIPER TRANSMISSION HAD FAILED. ONE OF THE TRANSMISSION JOINTS HAD POPPED OPEN

Mileage: 76,000

I WAS DRIVING ON THE HIGHWAY IN THE RAIN USING MY WIPERS WHEN THEY STOPPED. THEY NO LONGER WORK. THEY DON'T MOVE AT ALL.

Mileage: 63,805

I WAS DRIVING ON I-85 SOUTH AT ABOUT 55 MPH HEADED TO WORK ON APRIL 19, 2019 DURING A HEAVY RAIN STORM. I WAS DRIVING IN THE HOV PEACH LANE WHEN ALL OF A SUDDEN, MY WIPER BLADES STOPPED COMPLETELY IN AN UPRIGHT POSITION CAUSING COMPLETE BLINDNESS. I COULD NOT SEE ANY OF THE CARS IN FRONT OF ME AT ALL. SINCE I WAS DRIVING IN THE HOV PEACH LANE (LEFT LANE), I HAD NO SHOULDER TO PULL OVER. MY CAR WAS STILL PARTIALLY ON THE INTERSTATE CAUSING A TRAFFIC JAM AND PEOPLE HAD TO STOP TO GO AROUND ME. I HAD TO CALL THE HERO UNIT TO HELP ME GET TO THE RIGHT SIDE OF THE INTERSTATE. THE RAIN WAS SO HEAVY, I COULD NOT DRIVE THE VEHICLE. I HAD TO GET TOWED TO MY HOUSE. I NEVER MADE IT TO WORK. I NOW FIND OUT THIS IS AN ONGOING PROBLEM WITH THE WIPER UNIT AND MY SAFETY IS NOW COMPROMISED WHEN THERE ARE HEAVY RAINS. THIS WIPER UNIT SHOULD HAVE BEEN RECALLED YEARS AGO. AT THE VERY LEAST, PLEASE RECALL BEFORE SOMEONE IS KILLED OR HURT.

Mileage: 122,310

WE WERE DRIVING ON THE HIGHWAY AT 70 MPH IN A HEAVY RAIN. THE WINDSHIELD WIPERS STOPPED WORKING. WE HAD TO PULL OVER QUICKLY BUT DO TO VERY LOW VISIBILITY THIS WAS DIFFICULT. WE WAITED UNTIL THE RAIN STOPPED AND DROVE HOME. UPON INSPECTION WE DETERMINED THAT THE LINKAGE OF THE WINDSHIELD WIPER MOTOR MECHANISM HAD BROKEN.

Mileage: 69,612

WHILE DRIVING HOME ON 1/19/2019 IN RAIN MY WIPERS QUIT WORKING.. COULD HEAR WIPER MOTOR STILL RUNNING BUT WIPER BLADES NOT MOVING. LUCKLY I WAS CLOSE TO HOME OR I COULD HAVE HAD A SERIOUS PROBLEM. I AM ASSUMING SOMETHING BROKE AS I HAVE NOT GOTTEN THEM REPAIRED YET. PLANNING ON GETTING WITH DEALER TO GET THEM FIXED...

Mileage: 78,000

IT HAPPENED AGAIN, IN A SNOW STORM MY WIPERS SUDDENLY QUIT WORKING. LAST TIME IT WAS THE BUSHING OR WHATEVER HAD POPPED OUT, I ASSUME IT'S THE SAME THIS TIME. I WAS ON MY WAY TO WORK IN BLIZZARD LIKE CONDITIONS, POOR HIS ABILITY AND DANGEROUS ROAD CONDITIONS.

Mileage: 54,615

TL* THE CONTACT OWNS A 2014 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 55 MPH IN THE RAIN, THE WINDSHIELD WIPERS STOPPED WORKING WITHOUT WARNING. THE CONTACT CALLED RICK HENDRICK CHEVROLET BUICK GMC AT (804)-793-9305 (LOCATED AT 12050 W BROAD ST, RICHMOND, VA 23233) AND WAS INFORMED THAT THE WINDSHIELD WIPER LINKAGE WAS FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.

Mileage: 96,000

28 DEC 2018 MY WIFE WAS DRIVING HOME DURING RAIN STORM ON RT 80 WEST BOUND APX EXIT 12 NJ DRIVERS SIDE WIPER ASSEMBLY / LINKAGE FELL APART . VISIBILITY WAS ZERO, WAS ABLE TO PULL OFF OF HIGHWAY. LOCAL REPAIR STATION VERIFIED LINKAGE FAILED, WAS UNABLE TO REPAIR DUE TO LACK OF PARTS. WE CONTACTED DEALER AND HAVE SCHEDULED REPAIR FOR 31 DEC. HAVE REQUESTED THE DEALER REVIEW FAILURE AND SUBMIT REPORT OF FAILURE TO GMC AND NHTSA. SITUATION WAS EXTREMELY DANGEROUS, HAD NO PRIOR INDICATION OF PENDING FAILURE, RESEARCH AFTER THE FAILURE HAS INDICATED REPORTED INCREASED ISSUES OF THIS TYPE WITH THIS MY AS WELL AS OTHERS MY'S.

Mileage: 88,000

WHILE DRIVING IN A SNOW STORM MY WIPERS SUDDENLY STOPPED WORKING. THEY ARE MOVEABLE BY HAND, BUT DO NOT ENGAGE AT ALL WHEN TURNED ON. IT SOUNDS LIKE MOTOR ENGAGES, BUT WIPERS DO NOT MOVE.

Mileage: 50,000

WINDSHIELD WIPERS STOPPED WORKING IN THE MIDDLE OF A RAINSTORM IN AN UPRIGHT POSITION. MAKING VISIBILITY VERY LOW. HAD TO PULL THE CAR OVER AND WAIT UNTIL THE RAIN STOPPED. MOTOR IS STILL MAKING NOISES BUT CASE SEEMS TO BE SIMILAR OR THE SAME AS THE RECALL ON THE 2013 GMC TERRAINS. POSSIBLE CORROSION OF THE LINKAGE. ACCIDENT WAS ALMOST CAUSED BECAUSE OF THIS INCIDENT.

Mileage: 68,000

WHILE DRIVING ON HWY 121 IN A HEAVY RAINSTORM MY WIPERS FROZE! THE RIGHT WIPER ARMS STOPPED AT 12 O CLOCK POSITION RIGHT IN FRONT OF MY VIEW WHILE THE LEFT ARM STOPPED OFF TO MY FAR LEFT AT APPROX 9 OCLOCK POSITION STICKING OUT PAST MY DRIVER SIDE MIRROR!!!I HAD TO PULL OVER TO SHOULDER AND MANUALLY PLACE ARMS IN FLAT (OFF) POSITION. I CALLED AAA TO TOW ME TO SAFETY. I CHECKED FUSES, THEY WERE FINE AND WIPER MOTOR ALSO RUNNING BUT ARMS WILL NOT MOVE FOR FRONT WIPERS AT ALL. REAR WIPER STILL FUNCTIONING.

Mileage: 79,000

TL* THE CONTACT OWNS A 2014 GMC TERRAIN. WHILE THE CONTACT WAS DRIVING IN A RAIN STORM, THE FRONT WINDSHIELD WIPERS SUDDENLY STOPPED WORKING, WHICH CREATED A VISIBILITY HAZARD FOR THE DRIVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WIPER BLADES FAILED, BUT THE WIPER MOTOR WAS STILL OPERABLE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (BRUCE LOWERY, 711 SOUTHWEST RT. 820, FORT WORTH, TX) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 78,000.

Mileage: 78,000

TL* THE CONTACT OWNS A 2014 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 40 MPH IN THE RAIN, THE WINDSHIELD WIPERS SUDDENLY STOPPED OPERATING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE WINDSHIELD WIPER TRANSMISSION ASSEMBLY. ALSO, WHILE STARTING THE VEHICLE, A LOUD NOISE WAS PRESENT COMING FROM THE EXHAUST. THE INDEPENDENT MECHANIC DIAGNOSED THAT THE EXHAUST MANIFOLD WAS CRACKED. THE EXHAUST MANIFOLD WAS REPLACED AND THE FAILURE WAS REMEDIED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 70,000.

Mileage: 70,000

DRIVING IN RESIDENTIAL AREA WHILE HEAVY RAIN WAS PRESENT WIPERS STOPPED WORKING SUDDENLY AND STOPPED UP ON WINDSHIELD. I WAS UNABLE TO SEE AND HAD TO PULL OVER UNTIL RAIN CLEARED UP.

Mileage: 94,000

WHILE DRIVING VEHICLE IN HEAVY RAIN WIPERS STOPPED WORKING. SINCE RAIN WAS SO HEAVY IT WAS NOT SAFE TO DRIVE WITHOUT THE WIPERS. AFTER PULLING OVER TO SIDE OF ROAD THE VEHICLE WAS TOWED TO NEAREST DEALER WHERE THE WIPER MODULE WAS REPLACED DUE TO FAILURE.

Mileage: 59,932

WIPER TRANSMISSION BALL SOCKET FAILURE. DRIVING IN HEAVY RAIN AND IT ALMOST CAUSED ME TO WRECK. THIS HAS BEEN RECALLED IN CANADA BUT NOT IN THE USA. IT IS THE SAME PART AND THE TERRAINS ARE ALL MADE IN CANADA....RIDICULOUS!!!1

Mileage: 58,000

TL* THE CONTACT OWNS A 2014 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 45 MPH IN HEAVY RAIN, THE WINDSHIELD WIPERS STOPPED OPERATING. THE CONTACT HAD TO PULL OVER TO THE SIDE OF THE ROAD AND WAIT UNTIL THE RAIN STOPPED. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WIPER/WASHER TRANSMISSION ARM WAS FRACTURED AND NEEDED REPLACEMENT. THE CONTACT DROVE THE VEHICLE TO AN UNKNOWN LOCAL CHEVROLET/GMC DEALER LOCATED IN THELMA, TEXAS, BUT IT WAS NOT DIAGNOSED BECAUSE THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

Mileage: 47,000

DRIVING OUT OF STATE ON A HIGHWAY IN A RAIN STORM MY WIPERS QUIT WORKING. I WAS IN THE PASSING LANE DOING 70MPH, HAD TO PULL OFF TO THE SIDE OF THE HIGHWAY ,WHEN THE RAIN LET UP I GOT THE CAR TO THE DEALERSHIP WHERE THEY FIXED IT AND CHARGED ME 450.00. THEY HAD SAID THERE WAS NOT A RECALL AND I HAD A PARTIAL EXTENDED WARRANTY .SO WHEN I GOT BACK FROM MY TRIP I LOOKED INTO THE RECALL INFO AND CERTIAN CARS WERE RECALLED (NOT MINE) FOR THE SAME ISSUE, CANADA RECALLED ALL YEARS FOR THIS ISSUE AND MY CAR WAS MFD BY GM OF CANADA. THEY TOLD ME MY MILES (67000) MADE IT OUT OF WARRANTY THIS IS NOT A SERVICEABLE PART AND I DID NOT HAVE MY WIPERS ON FOR 67000 MILES! MYSELF OR MY YOUNG SON COULD OF BEEN SERIOUSLY HURT OR EVEN KILLED AND GM IS GIVING ME A RUN AROUND ABOUT REFUNDING ME THE 450.00 , I THINK I AM BEING REASONABLE FOR MY REQUEST? THE PART NUMBER FOR THE PART REPLACED IS 84241847 WIPER TRANSMISSION MODULE

Mileage: 67,000

WHILE DRIVING 70 MPH ON THE INTERSTATE IN THE MIDDLE OF THE POURING RAIN WITH THE WINDSHIELD WIPERS OPERATING, BOTH FRONT WIPERS COMPLETELY STOPPED WORKING OUT OF NOWHERE. LUCKILY IT WAS 5:45 AM ON MY WAY TO WORK WITH NOT MANY CARS AROUND. I THREW ON MY HAZARDS AND PULLED OVER UNTIL THE RAIN CLEARED. I CHECKED THE FUSE AND IT WAS FINE, RESTARTED MY CAR TO SEE IF THEY WOULD WORK, BUT NO LUCK. COME TO FIND OUT THERE IS A RECALL THAT WAS JUST ISSUED BUT ONLY FOR 2013 GMC TERRAINS. THIS IS A SERIOUS SAFETY ISSUE THAT NEEDS TO BE RECALLED FOR OTHER YEARS OF THE TERRAIN AS WELL.

Mileage: 75,000

TL* THE CONTACT OWNS A 2014 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING IN THE RAIN, THE WINDSHIELD WIPERS FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIPER UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

Mileage: 40,000

I LIVE IN OHIO WHERE WE GET A LOT OF SNOW SO I WAS DRIVING ON THE HIGHWAY AND THE WEATHER WAS NOT SO GREAT A LOT OF SNOW ON THE ROAD AND COMING DOWN A CAR DROVE BY ME AND THREW SNOW AND SLUSH ON MY WINDOW AND THE WINDSHIELD WIPER WORKED BUT IT DIDN'T HELP CAUSE I NEED THE WIPER FLUID DIDN'T WORK AND COULD SEE OUT THE WINDOW CAUSE IT HAD THAT WHITE STUFF WHERE I COULDN'T SEE OUT THE FRONT WINDSHIELD I OH MUST WENT OFF THE ROAD SO I HAD TO PULL OVER ON THE HIGHWAY THAT WAS VERY BAD WITH ALL THE SNOW ON THE ROAD WHERE I SHOULD OF BEEN WAS IN MY CAR BUT I HAVE TO PUT WATER ON MY WINDSHIELD THAT I HAD IN MY CAR TO CLEAN THE WINDOW THAT IS A SAFETY HAZARD AND CAUSE A WREAK I DID A GOOGLE SEARCH AND FOUND A LOT OF OTHER PEOPLE HAD THIS PROBLEM NOT JUST ME AND SHOULD BE A RECALL AND IF I REMEMBER THAT HAD A RECALL ON THAT SYSTEM BEFORE SO ITS A KNOWN PROBLEM NEED TO CHECK THIS OUT ASAP. *TR

Mileage: 6,000