2010 GMC YUKON DENALI XL Air Bags Problems

TL* THE CONTACT OWNS A 2010 GMC YUKON DENALI XL. THE CONTACT STATED THAT HE DID NOT RECEIVE A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT TOOK THE VEHICLE TO REGAL CHEVROLET (925 BARTOW RD, LAKELAND, FL 33801, (863) 588-4010) TO BE SERVICED AND WAS INFORMED THAT THE PASSENGER AIR BAG NEEDED TO BE REPLACED. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS SAFE TO DRIVE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TAKA RECALL 7/6/16, TO DATE NO PART TO RESOLVE. OVER ONE YEAR AND GMC HAS NO PART TO FIX THE RECALL. CALLED 11/21/2017 AND NO PART AVAILABLE.

Mileage: 25,000

ALL THE SUDDEN THE DASHBOARD STARTED CRACKING IN TWO PLACES. ONE IS ABOVE THE STEERING WHEEL AND THE OTHER IS BY THE PASSENGER SIDE AIRBAG ON THE DASH ALSO. IT WAS JUST IN MY GARAGE. NOT CRACKED ONE DAY AND STARTED CRACKING THE NEXT. THERE WAS NO DAMAGE DONE TO THE CAR IT JUST OCCURRED BY ITSELF.

Mileage: 150,000

DASHBOARD IS CRACKED ABOVE INSTRUMENT PANEL. THE CRACK IS 12 INCHES LONG. IT IS ALSO CRACKED COMPLETELY TO AIRBAG ON PASSENGER SIDE. THIS CAUSES VERY LOUD RATTLING WHEN DRIVING. I AM CONCERNED IT AFFECTS THE QUALITY OF THE AIRBAG'S ABILITY TO DEPLOY. I AM CONCERNED THAT DASHBOARD FRAGMENTS MAY BE PROPELLED IN THE EVENT OF AIRBAG DEPLOYMENT.

Mileage: 75,000

TAKATA RECALL. I WAS NOTIFIED ABOUT THIS RECALL WHEN I ATTEMPTED TO TRADE MY VEHICLE IN. I HAVE BEEN DRIVING A RENTAL CAR FOR MORE THAN 6 WEEKS. I CALLED GM AND THEY TOLD ME THAT IT IS SAFE TO DRIVE AND NO REMEDY IS AVAILABLE. IT SEEMS LIKE THEY DO NOT BELIEVE THEIR VEHICLES SHOULD BE INCLUDED IN THIS RECALL AND HAVE NO INTENTION OF FIXING THE PROBLEM. NOW I AM STUCK PAYING A PAYMENT ON A CAR THAT I DO NOT FEEL SAFE DRIVING AND CAN'T TRADE DUE TO THE INCOMPLETE RECALL. THIS RECALL HAS BEEN ISSUED SINCE MAY 27, 2016 AND THERE IS STILL NO REMEDY. I REFUSE TO DRIVE MY VEHICLE WITH THE POSSIBILITY THAT MY FAMILY OR I COULD BE INJURED. PLEASE EITHER LIFT THE RECALL IF THERE IS NO NEED TO FIX IT, OR FORCE GM TO MAKE THE NECESSARY REPAIRS. *TR

TAKATA RECALL VERY DISAPPOINTED WITH GMC'S HANDLING OF THIS RECALL. I JUST SPOKE WITH A SUPERVISOR AT CUST RELATIONS AND WAS TOLD "YOUR VEHICLE IS SAFE". IF THAT IS TRUE, WHY IS IT ON THE RECALL LIST. OTHER MANUFACTURERS (LEXUS, TOYOTA, ETC) ARE MAKING ACCOMODATIONS FOR CUSTOMER AND GMC IS REFUSING TO DO SO. TO DATE, 10 DEATHS HAVE OCCURRED. I DO NOT FEEL MY CARE IS "SAFE" AND MY OPINION OF GMC HAS SANK TO A BOTTOM LOW. I WILL NOT PURCHASE ANOTHER GMC VEHICLE EVER AGAIN. I UNDERSTAND THAT ISSUES SUCH AS THIS CAN ARISE, BUT FOR THEIR CUSTOMER SERVICE RELATIONS DEPARTMENT TO TAKE ON THE LIABILITY OF DECLARING MY VEHICLE TO BE SAFE IS EXTREMELY CONCERNING. FURTHERMORE, THEY ARE UNABLE TO OFFER ANY KIND OF TIMELINE FOR WHEN THEY EXPECT THIS TO BE TAKEN CARE OF. MY CASE NUMBER IS 8-2356073531. A REPRESENTATIVE AND HER SUPERVISOR BOTH CLEARLY STATED THAT MY VEHICLE IS SAFE. I AM CERTAIN THAT THEY CANNOT MAKE THOSE STATEMENTS WITH 100% CERTAINTY; THEREFORE, THEY HAVE OPENED THE COMPANY UP TO EVEN GREATER LIABILITY. GMC IS NO LONGER A COMPANY THAT I TRUST.

THE DASHBOARD IS CRACKING NEAR THE PASSENGER AIR BAG AND BEHIND THE STEERING WHEEL ON THE DASH. IT STARTED CRACKING WHEN IT WAS APPROXIMATELY 4 YEARS OLD. EVERYONE THAT I HAVE TALKED TO WITH THE SAME VEHICLE OR SIMILAR YEARS IS HAVING THE SAME PROBLEM. DASHBOARDS SHOULD NOT CRACK IF THE VEHICLE IS ONLY 4 YEARS OLD. AND NOW I HAVE BEEN NOTIFIED OF THE TAKAT RECALL WHICH IS LOCATED WHERE THE DASHBOARD PROBLEM IS.

Mileage: 105,000

A LARGE CRACK APPEARED ON THE DASH HUMP BEHIND THE STEERING WHEEL AND GREW LARGER LEAVING A HOLE EXPOSING THE STEERING COLUMN ELECTRICAL WIRES. ANOTHER CRACK DEVELOPED ON THE DASH BESIDE THE UPPER LEFT CORNER OF THE PASSENGER SIDE AIRBAG. I AM CONCERNED WITH BOTH ELECTRONICS BEING EXPOSED AND JAGGED EDGES BESIDE THE AIRBAG DEPLOYMENT AREA, THE AIRBAGS MAY FAIL IN A CRASH. I AM ALSO CONCERNED THAT STEERING COULD EVENTUALLY BECOME IMPACTED. I CONTACTED GM CUSTOMER SERVICE AND THEY REFUSED TO PROVIDE ASSISTANCE EVEN THOUGH THEY KNOW IT IS A COMMON, WELL DOCUMENTED PROBLEM IN THEIR VEHICLES. SOMEONE NEEDS TO HOLD THEM ACCOUNTABLE FOR DEFECTS THAT CAN LEAD TO SAFETY ISSUES. NO IMPACTS OR COLLISIONS HAVE LED TO THIS ISSUE. IT JUST SIMPLY APPEARED. IT WAS STATIONARY WHEN DISCOVERED ONE MORNING. ALTHOUGH I AM NOT CERTAIN THE EXACT DATE, THE PROBLEM WAS FIRST NOTICED IN JANUARY 2015.

TAKATA INFLATORS. DASH HAS CRACKED AT THE PASSENGER AIR BAG AND ABOVE THE INSTRUMENT CLUSTER.

Mileage: 70,000

THE DASH IS CRACKED IN NUMEROUS PLACES. INCLUDING THE AREA DIRECTLY AROUND THE PASSENGER SIDE AIRBAG. IF THE AIRBAG WAS TO DEPLOY, THE PIECES OF THE DASH WOULD BECOME SHRAPNEL, AND INPALE ANYBODY IN ITS PATH! THE CRACKING IS CAUSED BY INADEQUATE BRACING UNDER THE DASH! THIS IS A KNOWN DEFECT BY GMC FOR AT LEAST 8 MODEL YEARS.

Mileage: 70,000

OUR DASHBOARD HAS CRACKED AND WE FEAR IT WILL INTERFERE WITH THE AIRBAGS ABILITY TO DEPLOY PROPERLY

Mileage: 82,000