14
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Structure Complaints

Showing 14 of 14
Jun 8, 2019 41,000 mi

TWO CRACKS ON THE DASH BOARD HAVE FORMED. ONE ON THE LEFT SIDE FRONT OF INSTRUMENT CLUSTER. THE SECOND ON THE PASSENGER SIDE INTERSECTING THE PASSENGER AIRBAG. UNKNOWN IF ITS INTERFERING WITH AIRBAG DEPLOYMENT.

Jun 8, 2019 41,000 mi

TWO CRACKS ON THE DASH BOARD HAVE FORMED. ONE ON THE LEFT SIDE FRONT OF INSTRUMENT CLUSTER. THE SECOND ON THE PASSENGER SIDE INTERSECTING THE PASSENGER AIRBAG. UNKNOWN IF ITS INTERFERING WITH AIRBAG DEPLOYMENT.

Feb 10, 2019 95,000 mi

FRONT DASH CRACKED NEAR THE STEALING COLUMN AND PASSENGER FRONT AIRBAG. VEHICLE STATIONARY

Feb 10, 2019 95,000 mi

FRONT DASH CRACKED NEAR THE STEALING COLUMN AND PASSENGER FRONT AIRBAG. VEHICLE STATIONARY

Oct 24, 2017

WILL FOLLOW UP WITH MORE INFO, I LIVE IN THE NORTH EAST AND HAVE SPOKEN WITH TECH'S AT GM DEALERS AND THEY HAVE STATED THAT ITS JUST A COLD WEATHER ISSUE SO GM WONT FIX THE ISSUE, MY VEHICLE HAS HAD 8 OR 9 DOOR HANDLES REPLACED THE FASTENERS INSIDE OF DOOR ARE PLASTIC AND WATER GETS IN THERE FREEZES AND CRACKS PLASTIC THEN DOOR HANDLE BASICALLY COMES OFF IN YOU HAND, GM REFUSES TO STAND BEHIND IT AND SOON WANTS TO CHARGE ME APPROX. 180 EVERY TIME THIS HAPPENS AGAIN THEY HAVE REPLACE 8 OR 9 ALREADY AND ITS A 2012, I FEEL THIS IS BOTH A SAFETY ISSUE AND A BASIC FAULTY PRODUCT, DESIGN ON GM'S PART THAT THEY WILL NOT FIX.

Oct 24, 2017

WILL FOLLOW UP WITH MORE INFO, I LIVE IN THE NORTH EAST AND HAVE SPOKEN WITH TECH'S AT GM DEALERS AND THEY HAVE STATED THAT ITS JUST A COLD WEATHER ISSUE SO GM WONT FIX THE ISSUE, MY VEHICLE HAS HAD 8 OR 9 DOOR HANDLES REPLACED THE FASTENERS INSIDE OF DOOR ARE PLASTIC AND WATER GETS IN THERE FREEZES AND CRACKS PLASTIC THEN DOOR HANDLE BASICALLY COMES OFF IN YOU HAND, GM REFUSES TO STAND BEHIND IT AND SOON WANTS TO CHARGE ME APPROX. 180 EVERY TIME THIS HAPPENS AGAIN THEY HAVE REPLACE 8 OR 9 ALREADY AND ITS A 2012, I FEEL THIS IS BOTH A SAFETY ISSUE AND A BASIC FAULTY PRODUCT, DESIGN ON GM'S PART THAT THEY WILL NOT FIX.

Jul 14, 2017 60,000 mi

DASHBOARD HAS SIGNIFICANT CRACKING IN IT AFTER ONLY 60,000 MILES. BOTH ON PASSENGER SIDE NEAR AIR BAG AND ABOVE DRIVERS SIDE CONTROLS.

Jul 14, 2017 60,000 mi

DASHBOARD HAS SIGNIFICANT CRACKING IN IT AFTER ONLY 60,000 MILES. BOTH ON PASSENGER SIDE NEAR AIR BAG AND ABOVE DRIVERS SIDE CONTROLS.

Aug 13, 2016 80,000 mi

MY VEHICLE WAS PARKED IN MY DRIVEWAY, STATIONARY, ON A SUBURBAN STREET IN A SMALL TOWN OVERNIGHT BEGINNING AT ABOUT 8PM ON FRIDAY AUGUST 12,2016. THE FOLLOWING MORNING, AUGUST 13, 2016 AT AT ABOUT 7:30 AM I ENTERED THE VEHICLE TO GO TO THE STORE AND OBSERVED A LARGE CRACK RUNNING PERPENDICULAR WITH THE DASH FROM NEAR THE WINDOW TO A OVER THE INSTRUMENT CLUSTER. THIS IS A KNOWN DEFECT WITH SIMILAR GM MODELS BETWEEN 2007-2013(14). THE SAFETY CONCERN IS THAT THE POORLY CRAFTED PLASTIC DASHBOARD CRACKS EASILY WITH NO PRESSURE APPLIED TO IT. THIS MEANS THAT THAT IN THE EVENT OF A COLLISION, WITH GREAT PRESSURE APPLIED, THE DASH WOULD DISINTEGRATE AT AN ALARMING RATE AND WOULD LEAD TO SHARDS OF PLASTIC IMPAILING THE OCCUPANTS OF THE VEHICLE WITH VARYING AMOUNTS OF HARM. THIS DEFECT IS WELL DOCUMENTED BY SEVERAL OTHER GM SUV/TRUCK OWNERS FOR THIS YEAR SPAN OF PRODUCTION.

Aug 13, 2016 80,000 mi

MY VEHICLE WAS PARKED IN MY DRIVEWAY, STATIONARY, ON A SUBURBAN STREET IN A SMALL TOWN OVERNIGHT BEGINNING AT ABOUT 8PM ON FRIDAY AUGUST 12,2016. THE FOLLOWING MORNING, AUGUST 13, 2016 AT AT ABOUT 7:30 AM I ENTERED THE VEHICLE TO GO TO THE STORE AND OBSERVED A LARGE CRACK RUNNING PERPENDICULAR WITH THE DASH FROM NEAR THE WINDOW TO A OVER THE INSTRUMENT CLUSTER. THIS IS A KNOWN DEFECT WITH SIMILAR GM MODELS BETWEEN 2007-2013(14). THE SAFETY CONCERN IS THAT THE POORLY CRAFTED PLASTIC DASHBOARD CRACKS EASILY WITH NO PRESSURE APPLIED TO IT. THIS MEANS THAT THAT IN THE EVENT OF A COLLISION, WITH GREAT PRESSURE APPLIED, THE DASH WOULD DISINTEGRATE AT AN ALARMING RATE AND WOULD LEAD TO SHARDS OF PLASTIC IMPAILING THE OCCUPANTS OF THE VEHICLE WITH VARYING AMOUNTS OF HARM. THIS DEFECT IS WELL DOCUMENTED BY SEVERAL OTHER GM SUV/TRUCK OWNERS FOR THIS YEAR SPAN OF PRODUCTION.

Jan 7, 2016 43,000 mi

THE DASHBOARD IS CRACKING ON THE DRIVERS SIDE INSTRUMENT COVER AND RIGHT INTO THE AIR BAG DASH LOCATION. ONLY 43,000 MILES MAINLY GARAGE KEPT AND SUNSHADE INSTALLED WHEN OUT OF COVER.THE SAME THING HAPPENED ON A 2007 SUBURBAN.

Jan 7, 2016 43,000 mi

THE DASHBOARD IS CRACKING ON THE DRIVERS SIDE INSTRUMENT COVER AND RIGHT INTO THE AIR BAG DASH LOCATION. ONLY 43,000 MILES MAINLY GARAGE KEPT AND SUNSHADE INSTALLED WHEN OUT OF COVER.THE SAME THING HAPPENED ON A 2007 SUBURBAN.

Feb 24, 2015 22,000 mi

I HAVE BEEN A LONG TIME BUYER OF GM PRODUCTS, I STILL HAVE A 99 TAHOE, 07 GMC SAVANNA AND AN 02 GMC SIERRA HD 2500, RECENTLY PURCHASED A 2012 YUKON XL DENALI USED WITH 22,000 MILES ON IT FROM OLD SAYBROOK GMC IN CT, CLEAN AS A WHISTLE EVERYTHING LOOKED, WENT TO WASH IT AND SPRAY UNDERNEATH IN THE FIRST WEEK AFTER I BOUGHT IT AND NOTICED UNDERNEATH THE FRAME WAX ALL PEALING AND FRAME VERY RUSTED, ALONG WITH MANY OTHER THINGS RUSTING . MY 02 WITH 170,000 MILES ON IT LOOKS BETTER THEN THIS. ALSO WENT ON LINE AND THERE ARE A LOT OF PEOPLE COMPLAINING ABOUT THE SAME THING. IM SURE MORE WOULD IF THEY LOOKED UNDER THERE CAR. THIS HAS GOT TO BE A FACTORY DEFECT AND THEY NEED TO FIX THIS PROBLEM. THE DEALER IS TELLING ME THATS NORMAL , I DISAGREE SEEING I HAVE MULTIPLE CARS/ GMCS MY WIFE HAS A 2012 PASSAT WE BOUGHT NEW AND IS SPOTLESS UNDERNEATH, AND WE HAVE DONE NOTHING TO THE CAR. *JS

Feb 24, 2015 22,000 mi

I HAVE BEEN A LONG TIME BUYER OF GM PRODUCTS, I STILL HAVE A 99 TAHOE, 07 GMC SAVANNA AND AN 02 GMC SIERRA HD 2500, RECENTLY PURCHASED A 2012 YUKON XL DENALI USED WITH 22,000 MILES ON IT FROM OLD SAYBROOK GMC IN CT, CLEAN AS A WHISTLE EVERYTHING LOOKED, WENT TO WASH IT AND SPRAY UNDERNEATH IN THE FIRST WEEK AFTER I BOUGHT IT AND NOTICED UNDERNEATH THE FRAME WAX ALL PEALING AND FRAME VERY RUSTED, ALONG WITH MANY OTHER THINGS RUSTING . MY 02 WITH 170,000 MILES ON IT LOOKS BETTER THEN THIS. ALSO WENT ON LINE AND THERE ARE A LOT OF PEOPLE COMPLAINING ABOUT THE SAME THING. IM SURE MORE WOULD IF THEY LOOKED UNDER THERE CAR. THIS HAS GOT TO BE A FACTORY DEFECT AND THEY NEED TO FIX THIS PROBLEM. THE DEALER IS TELLING ME THATS NORMAL , I DISAGREE SEEING I HAVE MULTIPLE CARS/ GMCS MY WIFE HAS A 2012 PASSAT WE BOUGHT NEW AND IS SPOTLESS UNDERNEATH, AND WE HAVE DONE NOTHING TO THE CAR. *JS