This Problem Across All Years
THE WHEELS HAVE CORROSION AND SHARP EDGES HAVE STARTED TO FORM. THESE SHARP EDGES ARE PUTTING PRESSURE ON THE THE TIRES CAUSING THEM TO LOSE AIR. WE WERE REQUIRED TO PURCHASE NEW WHEELS AS THE ONLY SOLUTION. WHEELS SHOULD LAST THE LIFE OF A VEHICLE, NOT FOUR YEARS.
THE WHEELS HAVE CORROSION AND SHARP EDGES HAVE STARTED TO FORM. THESE SHARP EDGES ARE PUTTING PRESSURE ON THE THE TIRES CAUSING THEM TO LOSE AIR. WE WERE REQUIRED TO PURCHASE NEW WHEELS AS THE ONLY SOLUTION. WHEELS SHOULD LAST THE LIFE OF A VEHICLE, NOT FOUR YEARS.
WHEN COMING TO A STOP THERE WOULD BE A SUDDEN SURGE AND IT FELT LIKE THE VEHILCE WAS BEING PUSHED FORWARD. THERE HAS BEEN A FEW OCCASIONS WHERE WE ALMOST HIT SOMETHING IN FRONT OF US BECAUSE OF THIS SURGE. THERE WAS A BAD SHUTTER THOUGH OUT THE VEHICLE AT 30 TO 50 MPH. MADE COMPLAINTS TO DEALER. THEY COULDN'T DUPLICATE THE PROBLEM. THIS WAS AT ROUGHLY 6K MILES AT THE TIME OF THE FIRST OIL CHANGE. AT 10K MILES THE VEHICLE STALLED OUT AND DIED IN OUR DRIVE WAY AFTER PUTTING IT INTO REVERSE TO BACK OUT. THE VEHICLE ROLLED BACK INTO THE STREET AS OUR DRIVEWAY IS AT A INCLINE WITH OUT ANY FUNCTIONS OR CONTROLS. LUCKY TRAFFIC WAS LIGHT AND THEY WERE ABLE TO AVOID HITTING US. I WAS ABLE TO START IT EVENTUALLY AND DROVE ITS STRAIT TO THE DEALERSHIP. THEY FOUND THE TORQUE CONVERTER WENT BAD AND REPLACED IT. COMPLAINED ABOUT THE ROUGH RIDE, NOISES AND LOOSE FEEL COMING FROM THE FRONT END SEVERAL TIMES AT 20,000 MILES AND 30,000 MILES. WHEN DRIVING THE VEHICLE OVER BUMPS WHILE IN A CURVE THE VEHICLE WOULD JERK TO THE SIDE PULLING THE STEERING WHEEL HARD TO THE SIDE IT WAS PULLED TOWARDS. THERE WERE A FEW OCCASIONS WHERE WE ALMOST HIT A VEHICLE OR CONCRETE WALL. THEY FINALLY REPLACE SOME COMPONENTS ON THE FRONT END. NO MORE NOISES FROM THE FRONT END FOR ABOUT 2,000 MILES AND THEN IT COMES BACK. THE SHUTTER IS BACK ALONG WITH ERRATIC SHIFTING. SERVICE REPLACES THE TORQUE CONVERTER AGAIN AT 45,000 MILES. THIS TIME IT LAST A LITTLE BIT LONG AND I DON'T START HAVING ISSUE WITH THE TORQUE CONVERTER UNTIL NEARLY 60,000 MILES. THE FRONT END STILL POPS, CREAKED AND FEELS LOOSE AT TIMES AND THE TORQUE CONVERTOR IS STILL FAILING.
WHEN COMING TO A STOP THERE WOULD BE A SUDDEN SURGE AND IT FELT LIKE THE VEHILCE WAS BEING PUSHED FORWARD. THERE HAS BEEN A FEW OCCASIONS WHERE WE ALMOST HIT SOMETHING IN FRONT OF US BECAUSE OF THIS SURGE. THERE WAS A BAD SHUTTER THOUGH OUT THE VEHICLE AT 30 TO 50 MPH. MADE COMPLAINTS TO DEALER. THEY COULDN'T DUPLICATE THE PROBLEM. THIS WAS AT ROUGHLY 6K MILES AT THE TIME OF THE FIRST OIL CHANGE. AT 10K MILES THE VEHICLE STALLED OUT AND DIED IN OUR DRIVE WAY AFTER PUTTING IT INTO REVERSE TO BACK OUT. THE VEHICLE ROLLED BACK INTO THE STREET AS OUR DRIVEWAY IS AT A INCLINE WITH OUT ANY FUNCTIONS OR CONTROLS. LUCKY TRAFFIC WAS LIGHT AND THEY WERE ABLE TO AVOID HITTING US. I WAS ABLE TO START IT EVENTUALLY AND DROVE ITS STRAIT TO THE DEALERSHIP. THEY FOUND THE TORQUE CONVERTER WENT BAD AND REPLACED IT. COMPLAINED ABOUT THE ROUGH RIDE, NOISES AND LOOSE FEEL COMING FROM THE FRONT END SEVERAL TIMES AT 20,000 MILES AND 30,000 MILES. WHEN DRIVING THE VEHICLE OVER BUMPS WHILE IN A CURVE THE VEHICLE WOULD JERK TO THE SIDE PULLING THE STEERING WHEEL HARD TO THE SIDE IT WAS PULLED TOWARDS. THERE WERE A FEW OCCASIONS WHERE WE ALMOST HIT A VEHICLE OR CONCRETE WALL. THEY FINALLY REPLACE SOME COMPONENTS ON THE FRONT END. NO MORE NOISES FROM THE FRONT END FOR ABOUT 2,000 MILES AND THEN IT COMES BACK. THE SHUTTER IS BACK ALONG WITH ERRATIC SHIFTING. SERVICE REPLACES THE TORQUE CONVERTER AGAIN AT 45,000 MILES. THIS TIME IT LAST A LITTLE BIT LONG AND I DON'T START HAVING ISSUE WITH THE TORQUE CONVERTER UNTIL NEARLY 60,000 MILES. THE FRONT END STILL POPS, CREAKED AND FEELS LOOSE AT TIMES AND THE TORQUE CONVERTOR IS STILL FAILING.
REPLACED BOTH FRONT STRUTS AT AROUND 91,000 MILES. DEALER SAID STRUTS HAD "LOCKED UP". DEALER REPLACED STRUTS ON FEBRUARY 19, 2018 AT A COST OF $1,818.66. LED BRAKE LIGHTS QUIT WORKING. NOT SURE OF EXACT DATE WHEN THE BRAKE LIGHTS QUIT WORKING.
REPLACED BOTH FRONT STRUTS AT AROUND 91,000 MILES. DEALER SAID STRUTS HAD "LOCKED UP". DEALER REPLACED STRUTS ON FEBRUARY 19, 2018 AT A COST OF $1,818.66. LED BRAKE LIGHTS QUIT WORKING. NOT SURE OF EXACT DATE WHEN THE BRAKE LIGHTS QUIT WORKING.
MY GMC YUKON XL VIBRATES BADLY AT ALL SPEEDS BUT INTENSIFIES AT SPEEDS BETWEEN 40-55. THE VIBRATION CAN BE FELT THROUGH THE WHOLE FRAME OF THE CAR. THE CABIN CREATES A THROBBIING SOUND, LIKE A HELICOPTER INSIDE THE CAR. THE STEERING WHEEL VIBRATES. THE CAR CONSUMES OIL AT AN ALARMING RATE WITH NO VISIBLE LEAKS OR NOTICABLE EXHAUST. THE CAR SURGES UNEXPECTEDLY SOMETHINES AROUND CORNERS OR BACKING OUT OF PARKING SPOTS. AND THE REAR "CLUNKS" WHEN ACCELERATING FROM A SLOW SPEED SUCH AS ONTO A HIGHWAY ENTRANCE RAMP. THE REARVIEW CAMERA A IS TOTALLY WORTHELSS IN LOW LIGHT LEVELS AND CANNOT BE USED FOR SAFE BACK UP OPERATIONS. DEALER HAS HAD THE CAR FOR OVER 50 DAYS AND HAS REPLACED THE TRANSMISSION, REPLACED THE TORQUE CONVERTER, HAS REPLACED THE STRUTS AND SHOCKS AND HAS CHANGED FLUISD AS PER GM INSTRUCTION. IN ALL THIS TIME AND OVER 6 VISITS, THEY CANNOT FIX AND HAVE TOLD ME THAT GM HAS SAID THIS IS THE "NEW NORMAL". IF THIS IS NORMAL, WHY DID THEY SPEND SO MUCH TO TRY AND FIX SOMETHIG THAT WAS NOT WRONG? THE DEALER ALSO TOLD ME THAT THE REAR VIEW CAMERA WILL NOT WORK PROPERLY BECUASE OF ALL OF THE FACTORY OPTIONS ON THE CAR AND THAT DEGRADES THE QUOALITY OF THE IMAGE. GM HAS NOT CONTACTED ME ALTHOUGH I HAVE REQUESTED THROUGH THE DEALER THAT THEY DO SO. I SEE THIS IS A COMMON PROBLEM WITH GMC CARS OF THIS YEARS MODEL. I WOUL DLIKE TO SEE ACTION TAKEN AGAINST GMC TO CORRECT THIS OR MAKE ME WHOLE.
MY GMC YUKON XL VIBRATES BADLY AT ALL SPEEDS BUT INTENSIFIES AT SPEEDS BETWEEN 40-55. THE VIBRATION CAN BE FELT THROUGH THE WHOLE FRAME OF THE CAR. THE CABIN CREATES A THROBBIING SOUND, LIKE A HELICOPTER INSIDE THE CAR. THE STEERING WHEEL VIBRATES. THE CAR CONSUMES OIL AT AN ALARMING RATE WITH NO VISIBLE LEAKS OR NOTICABLE EXHAUST. THE CAR SURGES UNEXPECTEDLY SOMETHINES AROUND CORNERS OR BACKING OUT OF PARKING SPOTS. AND THE REAR "CLUNKS" WHEN ACCELERATING FROM A SLOW SPEED SUCH AS ONTO A HIGHWAY ENTRANCE RAMP. THE REARVIEW CAMERA A IS TOTALLY WORTHELSS IN LOW LIGHT LEVELS AND CANNOT BE USED FOR SAFE BACK UP OPERATIONS. DEALER HAS HAD THE CAR FOR OVER 50 DAYS AND HAS REPLACED THE TRANSMISSION, REPLACED THE TORQUE CONVERTER, HAS REPLACED THE STRUTS AND SHOCKS AND HAS CHANGED FLUISD AS PER GM INSTRUCTION. IN ALL THIS TIME AND OVER 6 VISITS, THEY CANNOT FIX AND HAVE TOLD ME THAT GM HAS SAID THIS IS THE "NEW NORMAL". IF THIS IS NORMAL, WHY DID THEY SPEND SO MUCH TO TRY AND FIX SOMETHIG THAT WAS NOT WRONG? THE DEALER ALSO TOLD ME THAT THE REAR VIEW CAMERA WILL NOT WORK PROPERLY BECUASE OF ALL OF THE FACTORY OPTIONS ON THE CAR AND THAT DEGRADES THE QUOALITY OF THE IMAGE. GM HAS NOT CONTACTED ME ALTHOUGH I HAVE REQUESTED THROUGH THE DEALER THAT THEY DO SO. I SEE THIS IS A COMMON PROBLEM WITH GMC CARS OF THIS YEARS MODEL. I WOUL DLIKE TO SEE ACTION TAKEN AGAINST GMC TO CORRECT THIS OR MAKE ME WHOLE.
1. WHILE DRIVING STEERING WHEEL WAS MAKING A CLICKING NOISE WHEN TURNING. DEALER REPLACED UPPER STEERING COLUMN BEARING AND TURN SIGNAL. THREE MONTHS LATER DEALER REPLACED STEERING COLUMN AGAIN DUE TO SAME ISSUE. 2. ONE MONTH LATER BOTH FRONT COIL SPRINGS WERE REPLACED. 3. WHEN REPLACED SPRINGS, DEALER FOUND THAT LEFT FRONT UPPER BALL JOINT WAS LOOSE SO REPLACED UPPER BALL JOINT AND UPPER CONTROL ARM. 4. AFTER REPLACING ABOVE MENTIONED PARTS, NOISE WAS STILL PRESENT WHEN DRIVING SO DEALER REPLACED BOTH LEFT AND RIGHT FRONT STRUTS. 5. THE FOLLOWING MONTH RIGHT FRONT STRUT WAS REPLACED AGAIN DUE TO NOISE WHILE DRIVING. 6. ONE MONTH AFTER THAT SERVICE THE RADIATOR BEGAN LEAKING WHILE ON THE ROAD AND THE DEALER REPLACED THE RADIATOR. 7. 07/12/2017 LEFT FRONT STRUT WAS REPLACED AGAIN. THIS IS THE 4TH STRUT PUT IN THIS VEHICLE. 8. 07/12/2017 A/C STOPPED WORKING. DEALER SAID IT NEEDS NEW CONDENSER WHICH IS ON BACK ORDER INDEFINITELY AT THIS POINT SO NOT ABLE TO FIX AT THIS TIME. THESE ISSUES HAPPENED OVER A PERIOD OF 18 MONTHS. NOT AT A SPECIFIC TIME. THE STEERING COLUMN IS STILL MAKING A CLICKING NOISE WHILE TURNING. WE HAVE TAKEN THE VEHICLE BACK, HOWEVER THE DEALER SAYS THEY ARE UNABLE TO DUPLICATE THE NOISE. IF THEY END UP REPLACING THE STEERING COLUMN AGAIN IT WILL BE THE THIRD TIME. THIS VEHICLE IS NOT TRUST WORTHY TO DRIVE LONG DISTANCES OR CROSS COUNTRY. VERY DISAPPOINTING FOR A $70,000 NEW VEHICLE.
1. WHILE DRIVING STEERING WHEEL WAS MAKING A CLICKING NOISE WHEN TURNING. DEALER REPLACED UPPER STEERING COLUMN BEARING AND TURN SIGNAL. THREE MONTHS LATER DEALER REPLACED STEERING COLUMN AGAIN DUE TO SAME ISSUE. 2. ONE MONTH LATER BOTH FRONT COIL SPRINGS WERE REPLACED. 3. WHEN REPLACED SPRINGS, DEALER FOUND THAT LEFT FRONT UPPER BALL JOINT WAS LOOSE SO REPLACED UPPER BALL JOINT AND UPPER CONTROL ARM. 4. AFTER REPLACING ABOVE MENTIONED PARTS, NOISE WAS STILL PRESENT WHEN DRIVING SO DEALER REPLACED BOTH LEFT AND RIGHT FRONT STRUTS. 5. THE FOLLOWING MONTH RIGHT FRONT STRUT WAS REPLACED AGAIN DUE TO NOISE WHILE DRIVING. 6. ONE MONTH AFTER THAT SERVICE THE RADIATOR BEGAN LEAKING WHILE ON THE ROAD AND THE DEALER REPLACED THE RADIATOR. 7. 07/12/2017 LEFT FRONT STRUT WAS REPLACED AGAIN. THIS IS THE 4TH STRUT PUT IN THIS VEHICLE. 8. 07/12/2017 A/C STOPPED WORKING. DEALER SAID IT NEEDS NEW CONDENSER WHICH IS ON BACK ORDER INDEFINITELY AT THIS POINT SO NOT ABLE TO FIX AT THIS TIME. THESE ISSUES HAPPENED OVER A PERIOD OF 18 MONTHS. NOT AT A SPECIFIC TIME. THE STEERING COLUMN IS STILL MAKING A CLICKING NOISE WHILE TURNING. WE HAVE TAKEN THE VEHICLE BACK, HOWEVER THE DEALER SAYS THEY ARE UNABLE TO DUPLICATE THE NOISE. IF THEY END UP REPLACING THE STEERING COLUMN AGAIN IT WILL BE THE THIRD TIME. THIS VEHICLE IS NOT TRUST WORTHY TO DRIVE LONG DISTANCES OR CROSS COUNTRY. VERY DISAPPOINTING FOR A $70,000 NEW VEHICLE.