This Problem Across All Years
AS WE ARE DRIVING DOWN THE INTERSTATE OUR YUKON LOSES ALL POWER, ENGINE TURNS OFF, STABILITY CONTROL MESSAGE COMES UP, TIRE PRESSURE SENSOR MESSAGE COMES UP. WE PULLED OVER TO THE SIDE OF THE ROAD AND TRY REFIRING THE ENGINE. IT FEELS LIKE THE ENGINE IS ABOUT TO JUMP OUT FROM UNDER THE HOOD. WE TURN IT OFF AND WAIT ABOUT 5 MINUTES. START THE ENGINE BACK UP AFTER WAITING AND IT DRIVES OK, BUT ENGINE LIGHT IS ON. THIS HAS HAPPENED TO US TWICE IN TWO DAYS TIME.
AS WE ARE DRIVING DOWN THE INTERSTATE OUR YUKON LOSES ALL POWER, ENGINE TURNS OFF, STABILITY CONTROL MESSAGE COMES UP, TIRE PRESSURE SENSOR MESSAGE COMES UP. WE PULLED OVER TO THE SIDE OF THE ROAD AND TRY REFIRING THE ENGINE. IT FEELS LIKE THE ENGINE IS ABOUT TO JUMP OUT FROM UNDER THE HOOD. WE TURN IT OFF AND WAIT ABOUT 5 MINUTES. START THE ENGINE BACK UP AFTER WAITING AND IT DRIVES OK, BUT ENGINE LIGHT IS ON. THIS HAS HAPPENED TO US TWICE IN TWO DAYS TIME.
1. CRACKED DASHBOARD - CRACKED DASHBOARD - DASHBOARD IS DETERIORATING. NUMEROUS CRACKS. VEHICLE IS PARKED IN THE SHADE 90% OF THE TIME AND AFTER 30,000 MILES ON IT. IT HAS NEVER BEEN IN ANY ACCIDENT. THERE IS A DASHBOARD CRACK NEXT TO THE AIRBAG ON THE DASHBOARD. MY CONCERN IS WITH THE TAKATA INFLATORS AND POTENTIAL SHRAPNEL PRODUCED FROM THE ROTTING DASHBOARD BECOMING AIRBORNE DURING AN ACCIDENT. THERE IS A WEBSITE THAT SHOWS THE MAJORITY OF THESE GM DASHBOARDS ARE DEFECTIVE AND FALLING APART BEYOND COSMETIC APPEARANCE. WHAT KIND OF SAFETY TESTING HAS BEEN DONE IN RELATION TO CRACKED DASHBOARDS CAUSING INJURIES? 2. TAKATA RECALL - THERE SHOULD BE A SOLUTION TO THE TAKATA INFLATOR ISSUE AND A RECALL ON GM CRACKED PLASTIC DASHBOARDS. IT IS PAST AUGUST OF 2017 AND I HAVE HEARD NOTHING REGARDING THE AIRBAG ISSUE SOLUTION. (WAS TOLD BY THE DEALER - OURSIMAN OF ALEXANDRIA, VA ) THAT NO SOULTION IS AVAILE FOR THE AIRBAG.I NO LONGER FEEL SAFE DRIVING THIS VEHICLE. 3. TRANSMISSION COOLER LINES - LINES HAVE BEEN LEAKING FOR YEARS. SPECIFICALLY CALLED OUT IN THE WARRANTY COVERAGE AS NOT COVERED???IT'S A KNOWN ISSUE WITH ALL YUKON AND OTHER VECHICLES
1. CRACKED DASHBOARD - CRACKED DASHBOARD - DASHBOARD IS DETERIORATING. NUMEROUS CRACKS. VEHICLE IS PARKED IN THE SHADE 90% OF THE TIME AND AFTER 30,000 MILES ON IT. IT HAS NEVER BEEN IN ANY ACCIDENT. THERE IS A DASHBOARD CRACK NEXT TO THE AIRBAG ON THE DASHBOARD. MY CONCERN IS WITH THE TAKATA INFLATORS AND POTENTIAL SHRAPNEL PRODUCED FROM THE ROTTING DASHBOARD BECOMING AIRBORNE DURING AN ACCIDENT. THERE IS A WEBSITE THAT SHOWS THE MAJORITY OF THESE GM DASHBOARDS ARE DEFECTIVE AND FALLING APART BEYOND COSMETIC APPEARANCE. WHAT KIND OF SAFETY TESTING HAS BEEN DONE IN RELATION TO CRACKED DASHBOARDS CAUSING INJURIES? 2. TAKATA RECALL - THERE SHOULD BE A SOLUTION TO THE TAKATA INFLATOR ISSUE AND A RECALL ON GM CRACKED PLASTIC DASHBOARDS. IT IS PAST AUGUST OF 2017 AND I HAVE HEARD NOTHING REGARDING THE AIRBAG ISSUE SOLUTION. (WAS TOLD BY THE DEALER - OURSIMAN OF ALEXANDRIA, VA ) THAT NO SOULTION IS AVAILE FOR THE AIRBAG.I NO LONGER FEEL SAFE DRIVING THIS VEHICLE. 3. TRANSMISSION COOLER LINES - LINES HAVE BEEN LEAKING FOR YEARS. SPECIFICALLY CALLED OUT IN THE WARRANTY COVERAGE AS NOT COVERED???IT'S A KNOWN ISSUE WITH ALL YUKON AND OTHER VECHICLES
TL* THE CONTACT OWNS A 2010 GMC YUKON DENALI. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VALVE LIFTERS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 142,743.
TL* THE CONTACT OWNS A 2010 GMC YUKON DENALI. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VALVE LIFTERS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 142,743.
WE HAVE OWNED THE CAR SINCE SEPT. 2013. ON MORE THAN 15 OCCASIONS IT FEELS LIKE THE TRANSMISSION DOES NOT ENGAGE THE NEXT GEAR. WHEN IT MISSES THE NEXT GEAR WHILE DRIVING THE RPMS SHOOT WAY UP, NOSE OF THE CAR DIPS, WE DECELERATE OR COAST, AND OCCUPANTS GET JERKED AND THRUSTED FORWARD TRIGGERING THE SEATBELT TO HARNESS YOU IN PLACE. THIS HAS HAPPENED ON MOST OF THE OCCASIONS. AT TIMES WHEN I AM PULLING OUT OF A PARKING SPOT IN REVERSE THE TRANSMISSION DOES NOT ENGAGE. NORMALLY WHEN VEHICLES ARE PUT INTO GEAR YOU CAN FEEL THE CAR IT, NOT ON THESE INSTANCES. I WOULD SHIFT THE CAR IN GEAR BUT NOT FEEL IT ACTUALLY GET INTO GEAR, PRESS THE PEDAL AND WATCH/FEEL THE RPMS INCREASE, AND THE VEHICLE DOES NOTHING - STAYS IN THE SAME PLACE. ACCELERATING ON A GREEN-LIGHT IS ANOTHER SITUATION WHERE THE VEHICLE HAS MISSED THE NEXT GEAR. SIMILAR TO THE DRIVING DESCRIPTION ABOVE, ONLY THIS IS FROM A DEAD STOP. THE CAR WILL MOVE FORWARD THEN TRY TO SHIFT INTO 2ND GEAR AND MISS. AGAIN THE NOSE DIVES, RPM'S SHOOT WAY UP, WE ARE JOLTED INTO OUR SEATBELTS. I GUESS THAT IT'S THE TRANSMISSION BUT I AM NOT A CAR GUY AT ALL, SUPPOSEDLY THE 2 DEALERSHIPS (EVEN LONGER STORY) THAT I TOOK THE VEHICLE TO REBUILT IT (TWICE) UNDER WARRANTY. THE VEHICLE HAS BEEN IN THE SHOP AT LEAST 4 TIMES FOR LONG PERIODS, WEEKS EACH TIME, DUE TO WHATEVER THE ISSUE IS. EACH TIME THEY SAY THEY HAVE FIXED THE PROBLEM AND THAT THEY ARE SORRY THAT THEY DIDN'T FIX IT THE PREVIOUS TIME. IT HAD BEEN A MONTHS SINCE IT HAPPENED LAST, UNTIL 2 WEEKS AGO WHILE ON MY WAY TO WORK DOING ABOUT 10MPH EXITING A ROUND-A-BOUT. I ONLY HEARD ABOUT THIS SITE TODAY (3/19/15) ON THE NEWS SO I AM REPORTING AS SOON AS I HEARD. I DID GET VIDEO OF SOME OF THE PROBLEMS AND SHOWED IT THE DEALERS (UNIMPRESSED), ONLY PROBLEM IS THEY COULD NOT GET THE CAR TO MISS GEARS, JERK, JOLT, OR NOSE DIVE WHILE IN THEIR POSSESSION TO EXPERIENCE IT HAPPEN. *TR
WE HAVE OWNED THE CAR SINCE SEPT. 2013. ON MORE THAN 15 OCCASIONS IT FEELS LIKE THE TRANSMISSION DOES NOT ENGAGE THE NEXT GEAR. WHEN IT MISSES THE NEXT GEAR WHILE DRIVING THE RPMS SHOOT WAY UP, NOSE OF THE CAR DIPS, WE DECELERATE OR COAST, AND OCCUPANTS GET JERKED AND THRUSTED FORWARD TRIGGERING THE SEATBELT TO HARNESS YOU IN PLACE. THIS HAS HAPPENED ON MOST OF THE OCCASIONS. AT TIMES WHEN I AM PULLING OUT OF A PARKING SPOT IN REVERSE THE TRANSMISSION DOES NOT ENGAGE. NORMALLY WHEN VEHICLES ARE PUT INTO GEAR YOU CAN FEEL THE CAR IT, NOT ON THESE INSTANCES. I WOULD SHIFT THE CAR IN GEAR BUT NOT FEEL IT ACTUALLY GET INTO GEAR, PRESS THE PEDAL AND WATCH/FEEL THE RPMS INCREASE, AND THE VEHICLE DOES NOTHING - STAYS IN THE SAME PLACE. ACCELERATING ON A GREEN-LIGHT IS ANOTHER SITUATION WHERE THE VEHICLE HAS MISSED THE NEXT GEAR. SIMILAR TO THE DRIVING DESCRIPTION ABOVE, ONLY THIS IS FROM A DEAD STOP. THE CAR WILL MOVE FORWARD THEN TRY TO SHIFT INTO 2ND GEAR AND MISS. AGAIN THE NOSE DIVES, RPM'S SHOOT WAY UP, WE ARE JOLTED INTO OUR SEATBELTS. I GUESS THAT IT'S THE TRANSMISSION BUT I AM NOT A CAR GUY AT ALL, SUPPOSEDLY THE 2 DEALERSHIPS (EVEN LONGER STORY) THAT I TOOK THE VEHICLE TO REBUILT IT (TWICE) UNDER WARRANTY. THE VEHICLE HAS BEEN IN THE SHOP AT LEAST 4 TIMES FOR LONG PERIODS, WEEKS EACH TIME, DUE TO WHATEVER THE ISSUE IS. EACH TIME THEY SAY THEY HAVE FIXED THE PROBLEM AND THAT THEY ARE SORRY THAT THEY DIDN'T FIX IT THE PREVIOUS TIME. IT HAD BEEN A MONTHS SINCE IT HAPPENED LAST, UNTIL 2 WEEKS AGO WHILE ON MY WAY TO WORK DOING ABOUT 10MPH EXITING A ROUND-A-BOUT. I ONLY HEARD ABOUT THIS SITE TODAY (3/19/15) ON THE NEWS SO I AM REPORTING AS SOON AS I HEARD. I DID GET VIDEO OF SOME OF THE PROBLEMS AND SHOWED IT THE DEALERS (UNIMPRESSED), ONLY PROBLEM IS THEY COULD NOT GET THE CAR TO MISS GEARS, JERK, JOLT, OR NOSE DIVE WHILE IN THEIR POSSESSION TO EXPERIENCE IT HAPPEN. *TR
TRUCK STARTED MAKING METAL ON METAL SOUND. ENGINE BLOCK WAS CRACKED AND ANTI-FREEZE WAS BLEEDING INTO OIL. MECHANIC AND DEALERSHIP AGREED NEW ENGINE WAS NEEDED. COST - $8,000. TRUCK HAD 103,000 MILES - WARRANTY EXPIRED AT 100,000. WE HAD BEEN EXPERIENCING OIL PROBLEMS SINCE NOV. 2014 WHEN WE WERE STILL UNDER WARRANTY- OIL WAS GUNKY DESPITE BEING CHANGED EACH TIME. DEALERSHIP CALLED GMC AND GMC REFUSED TO BUDGE ON THE WARRANTY. I CALLED GM 5 TIMES - INITIALLY SPOKE TO SOMEONE WHO SAID "THEY WOULD WORK WITH ME" AND KICKED IT UP T O A SENIOR ADVISOR NAMED [XXX] WHO NEVER RETURNED ANY OF MY CALLS DESPITE OTHER GMC EMPLOYEES SENDING HER "URGENT" EMAILS TO CALL ME. WE EVENTUALLY DECIDED NOT TO DO THE REPAIR AND PURCHASED AN AUDI Q7 BECAUSE WE NEEDED A VEHICLE AND COULDN'T WAIT FOR [XXX]. WE HAD PURCHASED 4 GMC VEHICLES (CORVETTE, 2 SUBURBANS, AND THE YUKON). WILL NEVER BUY ANOTHER GMC PRODUCT AGAIN BASED UPON THEIR COMPLETE DISREGARD FOR US. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TRUCK STARTED MAKING METAL ON METAL SOUND. ENGINE BLOCK WAS CRACKED AND ANTI-FREEZE WAS BLEEDING INTO OIL. MECHANIC AND DEALERSHIP AGREED NEW ENGINE WAS NEEDED. COST - $8,000. TRUCK HAD 103,000 MILES - WARRANTY EXPIRED AT 100,000. WE HAD BEEN EXPERIENCING OIL PROBLEMS SINCE NOV. 2014 WHEN WE WERE STILL UNDER WARRANTY- OIL WAS GUNKY DESPITE BEING CHANGED EACH TIME. DEALERSHIP CALLED GMC AND GMC REFUSED TO BUDGE ON THE WARRANTY. I CALLED GM 5 TIMES - INITIALLY SPOKE TO SOMEONE WHO SAID "THEY WOULD WORK WITH ME" AND KICKED IT UP T O A SENIOR ADVISOR NAMED [XXX] WHO NEVER RETURNED ANY OF MY CALLS DESPITE OTHER GMC EMPLOYEES SENDING HER "URGENT" EMAILS TO CALL ME. WE EVENTUALLY DECIDED NOT TO DO THE REPAIR AND PURCHASED AN AUDI Q7 BECAUSE WE NEEDED A VEHICLE AND COULDN'T WAIT FOR [XXX]. WE HAD PURCHASED 4 GMC VEHICLES (CORVETTE, 2 SUBURBANS, AND THE YUKON). WILL NEVER BUY ANOTHER GMC PRODUCT AGAIN BASED UPON THEIR COMPLETE DISREGARD FOR US. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
DRIVING 40MPH IN TRAFFIC AND THE ENGINE TURNED OFF BY ITSELF, NO POWER STEERING OR BRAKES AT THIS POINT, I WAS ABLE TO STOP THE VEHICLE IN TRAFFIC AND PUT MY HAZARDS ON WHILE I TRIED TO FIGURE OUT WHAT HAPPENED. THE VEHICLE WAS ACTING AS IF IT WAS STILL ON AND WOULD NOT RESTART, I STILL HAD POWER TO EVERYTHING AND THE DASHBOARD WAS DISPLAYING SEVERAL ERROR MESSAGES. STABILITRACK, TRACTION CONTROL AND ENGINE REDUCED POWER AND ALSO THE CHECK ENGINE LIGHT WAS ON. VEHICLE WOULD NOT RESTART. AFTER ABOUT 5 MINUTES THE VEHICLE RESTARTED AND I WAS ABLE TO DRIVE OFF, THE CHECK ENGINE LIGHT STAYED ON FOR 2 DAYS. THIS SAME EXACT OCCURRENCE HAS OCCURRED AGAIN THIS TIME ON 4/27. IT ALSO HAPPENED WHILE PARKED ON 3/1 WITH THE ENGINE RUNNING. I AM HAVING THE VEHICLE SERVICED AT A GMC DEALERSHIP IN CARROLLTON TEXAS TODAY. *TR
DRIVING 40MPH IN TRAFFIC AND THE ENGINE TURNED OFF BY ITSELF, NO POWER STEERING OR BRAKES AT THIS POINT, I WAS ABLE TO STOP THE VEHICLE IN TRAFFIC AND PUT MY HAZARDS ON WHILE I TRIED TO FIGURE OUT WHAT HAPPENED. THE VEHICLE WAS ACTING AS IF IT WAS STILL ON AND WOULD NOT RESTART, I STILL HAD POWER TO EVERYTHING AND THE DASHBOARD WAS DISPLAYING SEVERAL ERROR MESSAGES. STABILITRACK, TRACTION CONTROL AND ENGINE REDUCED POWER AND ALSO THE CHECK ENGINE LIGHT WAS ON. VEHICLE WOULD NOT RESTART. AFTER ABOUT 5 MINUTES THE VEHICLE RESTARTED AND I WAS ABLE TO DRIVE OFF, THE CHECK ENGINE LIGHT STAYED ON FOR 2 DAYS. THIS SAME EXACT OCCURRENCE HAS OCCURRED AGAIN THIS TIME ON 4/27. IT ALSO HAPPENED WHILE PARKED ON 3/1 WITH THE ENGINE RUNNING. I AM HAVING THE VEHICLE SERVICED AT A GMC DEALERSHIP IN CARROLLTON TEXAS TODAY. *TR