This Problem Across All Years
DRIVER SIDE REAR BRAKE LIGHTS WORK INTERMITTENTLY.
DRIVER SIDE REAR BRAKE LIGHTS WORK INTERMITTENTLY.
AIR CONDITIONER FAILURE. CONDENSER FAILURE SUSPECTED. FAILURE AT 56,000 MILES.
AIR CONDITIONER FAILURE. CONDENSER FAILURE SUSPECTED. FAILURE AT 56,000 MILES.
OUR 2015 YUKON DENALI HAS 38,200 MILES ON IT AND THE AIR CONDITIONING BLOWS HOT AIR. WAS TOLD MAY OR MAY NOT BE COVERED BY WARRANTY. MAY COST OVER $1,000 TO REPAIR. TOLD IT MAY WOULD BE A 6 HOUR REPAIR. CANNOT BELIEVE WE ARE HAVING THIS ISSUE LIKE SO MANY OTHER PEOPLE ON A $75,000 VEHICLE.SHOULD HAVE BEEN A RECALL ISSUED.
OUR 2015 YUKON DENALI HAS 38,200 MILES ON IT AND THE AIR CONDITIONING BLOWS HOT AIR. WAS TOLD MAY OR MAY NOT BE COVERED BY WARRANTY. MAY COST OVER $1,000 TO REPAIR. TOLD IT MAY WOULD BE A 6 HOUR REPAIR. CANNOT BELIEVE WE ARE HAVING THIS ISSUE LIKE SO MANY OTHER PEOPLE ON A $75,000 VEHICLE.SHOULD HAVE BEEN A RECALL ISSUED.
PURCHASE A USED 2015 YUKON DENALI 1 YEAR AGO AND HAVE HAD ISSUES WITH BOTH SHOCKS AND AC. THE SHOCKS ARE THE AIR RIDE AND ALL 4 HAD TO BE REPLACED. THIS WAS A HUGE EXPENSE BECAUSE MY TRUCK SURPASSED THE MILEAGE EVEN THOUGH IT WAS WITHIN THE DATE RANGE. MY AC ALSO RESENTLY STOPPED WORKING. I RECEIVED A LETTER FROM GM 1DAY AFTER AC WENT OUT NOTIFYING ME ABOUT A KNOW ISSUE WITH A LEAKING COMPRESSOR. I TOOK IT TO THE DEALERSHIP THE NEXT DAY AND THOUGHT IT WOULD BE COVERED TO REPLACE. I THEN FOUND OUT THAT SINCE IT WAS OVER MILEAGE IT WASN'T UNDER WARRANTY. I QUESTIONED WHAT MILEAGE AD TO DO WITH A KNOW DEFECTIVE COMPRESSOR BUT WAS TOLD THEY COULD NOT DO ANYTHING. THE COST TO REPLACE IT WAS QUOTED AT $1,200.
PURCHASE A USED 2015 YUKON DENALI 1 YEAR AGO AND HAVE HAD ISSUES WITH BOTH SHOCKS AND AC. THE SHOCKS ARE THE AIR RIDE AND ALL 4 HAD TO BE REPLACED. THIS WAS A HUGE EXPENSE BECAUSE MY TRUCK SURPASSED THE MILEAGE EVEN THOUGH IT WAS WITHIN THE DATE RANGE. MY AC ALSO RESENTLY STOPPED WORKING. I RECEIVED A LETTER FROM GM 1DAY AFTER AC WENT OUT NOTIFYING ME ABOUT A KNOW ISSUE WITH A LEAKING COMPRESSOR. I TOOK IT TO THE DEALERSHIP THE NEXT DAY AND THOUGHT IT WOULD BE COVERED TO REPLACE. I THEN FOUND OUT THAT SINCE IT WAS OVER MILEAGE IT WASN'T UNDER WARRANTY. I QUESTIONED WHAT MILEAGE AD TO DO WITH A KNOW DEFECTIVE COMPRESSOR BUT WAS TOLD THEY COULD NOT DO ANYTHING. THE COST TO REPLACE IT WAS QUOTED AT $1,200.
A STRONG VIBRATION OR "SHUDDER" RESONATES THROUGHOUT THE BODY OF THE ENTIRE CABIN. FEELS LIKE YOU ARE DRIVING OVER LARGE RUMBLE STRIPS, EVEN WHEN THE ROAD IS COMPLETELY SMOOTH. APPEARS TO OCCUR AT SPEEDS GREATER THAN 30 MILES PER HOUR AND WHEN THE RPMS EXCEED 1,000 RPM. THE RPM NEEDLE "JUMPS" REPEATEDLY WHILE THE VIBRATION/SHUDDER OCCURS. WHEN WE TOOK IT TO THE LOCAL GMC DEALER, THEY TOLD US IT WE NEEDED A NEW WHEEL FOR WHICH WE BOUGHT AND IT ACCOMPLISHED NOTHING. THEN, WE RETURNED IT, DESCRIBED THE PROBLEM IN EXCRUCIATING DETAIL - EVEN REFERENCING KNOWN PUBLIC SERVICE BULLETINS - WHICH PROMPTED THEM TO "BALANCE THE TIRES." LEFT THE GMC DEALERSHIP AGAIN AND IT WAS OBVIOUS THE DEALERSHIP DID NOT ADDRESS THE PROBLEM AND THAT IT HAD NOTHING TO DO WITH THE WHEELS. WE RETURNED AND ADVISED THEM THEY DID NOT FIX THE PROBLEM. THE KEPT THE DENALI AGAIN AND THEN ADVISED US THEY WERE "100% SURE" THE PROBLEM WAS THE "SHOCKS". THEY REPLACED THE SHOCKS FOR NEARLY $2,000 AND ADVISED US BY PHONE THE PROBLEM WAS "FIXED." I ASKED THE REPRESENTATIVE IF THEY HAD CONFIRMED IT WAS FIXED AND HE SAID "YES", THE TECHNICIAN HAD DRIVEN THE VEHICLE AND THERE WERE NO FURTHER ISSUES. MINUTES LATER, I GOT A CALL FROM THE SERVICE MANAGER WHO ADVISED THE CUSTOMER SERVICE REPRESENTATIVES CALL TO ME WAS "PREMATURE" (I GUESS HE FINALLY DECIDED TO DRIVE THE VEHICLE) AND ADVISED THERE WAS A PROBLEM WITH THE TORQUE CONVERTER AND THAT HE NEEDED TO KEEP IT FOR A FEW MORE DAYS. I ASKED WHY HE THEY HAD TOLD ME THEY WERE "100% SURE" THE PROBLEM WAS THE SHOCKS AND HE ADVISED HE DROVE IT AND THEY "SEIZED" UP. WE ARE STILL AWAITING SOME RESOLUTION TO THIS $75,000 NEW VEHICLE DISASTER. THIS IS THE FIRST AMERICAN VEHICLE WE HAVE PURCHASED AND ARE CERTAINLY REGRETTING THAT DECISION AND ARE CURRENTLY RESEARCHING OTHER FULL-SIZE SUVS FOR BETTER SAFETY AND RELIABILITY.
A STRONG VIBRATION OR "SHUDDER" RESONATES THROUGHOUT THE BODY OF THE ENTIRE CABIN. FEELS LIKE YOU ARE DRIVING OVER LARGE RUMBLE STRIPS, EVEN WHEN THE ROAD IS COMPLETELY SMOOTH. APPEARS TO OCCUR AT SPEEDS GREATER THAN 30 MILES PER HOUR AND WHEN THE RPMS EXCEED 1,000 RPM. THE RPM NEEDLE "JUMPS" REPEATEDLY WHILE THE VIBRATION/SHUDDER OCCURS. WHEN WE TOOK IT TO THE LOCAL GMC DEALER, THEY TOLD US IT WE NEEDED A NEW WHEEL FOR WHICH WE BOUGHT AND IT ACCOMPLISHED NOTHING. THEN, WE RETURNED IT, DESCRIBED THE PROBLEM IN EXCRUCIATING DETAIL - EVEN REFERENCING KNOWN PUBLIC SERVICE BULLETINS - WHICH PROMPTED THEM TO "BALANCE THE TIRES." LEFT THE GMC DEALERSHIP AGAIN AND IT WAS OBVIOUS THE DEALERSHIP DID NOT ADDRESS THE PROBLEM AND THAT IT HAD NOTHING TO DO WITH THE WHEELS. WE RETURNED AND ADVISED THEM THEY DID NOT FIX THE PROBLEM. THE KEPT THE DENALI AGAIN AND THEN ADVISED US THEY WERE "100% SURE" THE PROBLEM WAS THE "SHOCKS". THEY REPLACED THE SHOCKS FOR NEARLY $2,000 AND ADVISED US BY PHONE THE PROBLEM WAS "FIXED." I ASKED THE REPRESENTATIVE IF THEY HAD CONFIRMED IT WAS FIXED AND HE SAID "YES", THE TECHNICIAN HAD DRIVEN THE VEHICLE AND THERE WERE NO FURTHER ISSUES. MINUTES LATER, I GOT A CALL FROM THE SERVICE MANAGER WHO ADVISED THE CUSTOMER SERVICE REPRESENTATIVES CALL TO ME WAS "PREMATURE" (I GUESS HE FINALLY DECIDED TO DRIVE THE VEHICLE) AND ADVISED THERE WAS A PROBLEM WITH THE TORQUE CONVERTER AND THAT HE NEEDED TO KEEP IT FOR A FEW MORE DAYS. I ASKED WHY HE THEY HAD TOLD ME THEY WERE "100% SURE" THE PROBLEM WAS THE SHOCKS AND HE ADVISED HE DROVE IT AND THEY "SEIZED" UP. WE ARE STILL AWAITING SOME RESOLUTION TO THIS $75,000 NEW VEHICLE DISASTER. THIS IS THE FIRST AMERICAN VEHICLE WE HAVE PURCHASED AND ARE CERTAINLY REGRETTING THAT DECISION AND ARE CURRENTLY RESEARCHING OTHER FULL-SIZE SUVS FOR BETTER SAFETY AND RELIABILITY.
AC CONDENSOR IS BAD PART ON INDEFFINATE BACKORDER NO ETA FROM GM THRY HAVE HAD MY VEHICLE FOR OVER A MONTH
AC CONDENSOR IS BAD PART ON INDEFFINATE BACKORDER NO ETA FROM GM THRY HAVE HAD MY VEHICLE FOR OVER A MONTH
AIR CONDITIONER CONDENSER FAILURE WHILE ON VACATION CAUSING VERY HOT CONDITIONS FOR MY FAMILY. CONDENSER ON BACK ORDER FOR FOUR WEEKS MAKING DRIVING THE VEHICLE DIFFICULT TO AND FROM PLACE OF WORK. DEALERSHIP HAS FIVE MORE CONDENSERS TO REPLACE AFTER MINE WAS REPLACED THIS PAST FRIDAY MAY 26TH, 2017. CALLED ANOTHER DEALERSHIP TO SEE IF POSSIBLE TO GET A CONDENSER QUICKER AND THE WAIT WAS FIVE VEHICLES AHEAD OF ME. THIS IS A LARGE PROBLEM IN 2015 AND 2016 YUKON'S, ESCALADE'S, AND TAHOE'S. I WANT THIS TO BE A WARRENTY EXTENSION FOR ALL OWNERS.
AIR CONDITIONER CONDENSER FAILURE WHILE ON VACATION CAUSING VERY HOT CONDITIONS FOR MY FAMILY. CONDENSER ON BACK ORDER FOR FOUR WEEKS MAKING DRIVING THE VEHICLE DIFFICULT TO AND FROM PLACE OF WORK. DEALERSHIP HAS FIVE MORE CONDENSERS TO REPLACE AFTER MINE WAS REPLACED THIS PAST FRIDAY MAY 26TH, 2017. CALLED ANOTHER DEALERSHIP TO SEE IF POSSIBLE TO GET A CONDENSER QUICKER AND THE WAIT WAS FIVE VEHICLES AHEAD OF ME. THIS IS A LARGE PROBLEM IN 2015 AND 2016 YUKON'S, ESCALADE'S, AND TAHOE'S. I WANT THIS TO BE A WARRENTY EXTENSION FOR ALL OWNERS.
AIR CONDITIONING CONDENSER HAS A LEAK, PARTS BACKORDERED FOR MONTHS, NO ETA ON THE RETURN; GOING INTO HOTTEST TIME OF THE YEAR WITHOUT A/C IN MY VEHICLE.
AIR CONDITIONING CONDENSER HAS A LEAK, PARTS BACKORDERED FOR MONTHS, NO ETA ON THE RETURN; GOING INTO HOTTEST TIME OF THE YEAR WITHOUT A/C IN MY VEHICLE.
AIR CONDITIONING FAILURE, CONDENSER DEFECTIVE. REPAIR IMPOSSIBLE BECAUSE PART HAS BEEN ON BACKORDER FOR OVER A MONTH.
AIR CONDITIONING FAILURE, CONDENSER DEFECTIVE. REPAIR IMPOSSIBLE BECAUSE PART HAS BEEN ON BACKORDER FOR OVER A MONTH.