18
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Service Brakes Complaints

Showing 18 of 18
Jul 12, 2018 176,000 mi

I WAS DRIVING ON 58 WEST IN STUART VA WHEN WE CAME AROUND A CURVE AND AN 18 WHEELER WAS BROKEN DOWN IN THE MIDDLE OF OUR LANE. TWO VEHICLES WERE STOPPED BEHIND THE TRUCK. I QUICKLY APPLIED THE BRAKES AND THE PEDAL WENT TO THE FLOOR. I WAS ABLE TO MANEUVER BETWEEN THE STOPPED TRAFFIC AND THE ONCOMING VEHICLE IN THE OPPOSING LANE TO AVOID A CRASH. A BRAKE LINE HAD BLOWN CAUSING THE BRAKE FAILURE. I HAD ALREADY EXPERIENCED BRAKE FAILURE IN ANOTHER GM MODEL, AND WAS QUESTIONING HOW IT WAS POSSIBLE THAT ONE PERSON COULD HAVE TWO SEPARATE BRAKE LINE FAILURES ON TWO SEPARATE BUT SIMILAR VEHICLES. AS I RESEARCHED IT BECAME CLEAR THAT THIS TYPE OF BRAKE FAILURE WAS COMMON ON THESE TYPES OF VEHICLES. I'VE LIVED IN SOUTHWEST VIRGINIA MY ENTIRE LIFE, AND I HAVE OWNED 30-40 VEHICLES OF ALL MAKES AND MODELS, BUT I HAVE ONLY EXPERIENCED NEAR CATASTROPHIC VEHICLE FAILURE ON TWO OF THOSE VEHICLES, A 2001 CHEVROLET SUBURBAN AND A 2002 GMC YUKON. TO SAY THAT THESE BRAKE LINE FAILURES COULD BE AVOIDED THROUGH ROUTINE MAINTENANCE IS A BRAZEN ATTEMPT TO DEFLECT CULPABILITY TOWARDS A CONSUMER MARKET NEITHER DESIGNED NOR EQUIPPED TO DIAGNOSE PENDING FAILURE WITHOUT WARNING. THESE VEHICLES HAVE INNUMERABLE SENSORS TO INDICATE ALL TYPES OF OF POTENTIAL ISSUES, EVEN SO FAR AS TO REMIND THE DRIVER WHEN THE OIL NEEDS TO BE CHANGED. IF THE MANUFACTURER FEELS THE OWNER IS SO INEPT AS TO TRACK OIL CHANGES EVERY THREE THOUSAND MILES, HOW ON EARTH DO THEY EXPECT THOSE SAME PEOPLE WOULD BE ABLE TO DIAGNOSE THE DEGRADATION OF BRAKE LINES, MOST OF WHICH ARE HIDDEN? I'VE NEVER BEEN TO A SHOP AND BEEN ASKED AS PART OF THE MANY SERVICES THEY OFFER, INCLUDING STATE SAFETY INSPECTIONS, "WOULD YOU LIKE US TO TEST YOUR BRAKE LINES FOR POTENTIAL FAILURE?" CV AXLES, BALL JOINTS, BRAKE PADS, ALL ARE INCLUDED IN INSPECTIONS. NOT BRAKE LINES, BECAUSE THEY ARE NOT MAINTENANCE PARTS. GM IS WHOLLY RESPONSIBLE.

Jul 12, 2018 176,000 mi

I WAS DRIVING ON 58 WEST IN STUART VA WHEN WE CAME AROUND A CURVE AND AN 18 WHEELER WAS BROKEN DOWN IN THE MIDDLE OF OUR LANE. TWO VEHICLES WERE STOPPED BEHIND THE TRUCK. I QUICKLY APPLIED THE BRAKES AND THE PEDAL WENT TO THE FLOOR. I WAS ABLE TO MANEUVER BETWEEN THE STOPPED TRAFFIC AND THE ONCOMING VEHICLE IN THE OPPOSING LANE TO AVOID A CRASH. A BRAKE LINE HAD BLOWN CAUSING THE BRAKE FAILURE. I HAD ALREADY EXPERIENCED BRAKE FAILURE IN ANOTHER GM MODEL, AND WAS QUESTIONING HOW IT WAS POSSIBLE THAT ONE PERSON COULD HAVE TWO SEPARATE BRAKE LINE FAILURES ON TWO SEPARATE BUT SIMILAR VEHICLES. AS I RESEARCHED IT BECAME CLEAR THAT THIS TYPE OF BRAKE FAILURE WAS COMMON ON THESE TYPES OF VEHICLES. I'VE LIVED IN SOUTHWEST VIRGINIA MY ENTIRE LIFE, AND I HAVE OWNED 30-40 VEHICLES OF ALL MAKES AND MODELS, BUT I HAVE ONLY EXPERIENCED NEAR CATASTROPHIC VEHICLE FAILURE ON TWO OF THOSE VEHICLES, A 2001 CHEVROLET SUBURBAN AND A 2002 GMC YUKON. TO SAY THAT THESE BRAKE LINE FAILURES COULD BE AVOIDED THROUGH ROUTINE MAINTENANCE IS A BRAZEN ATTEMPT TO DEFLECT CULPABILITY TOWARDS A CONSUMER MARKET NEITHER DESIGNED NOR EQUIPPED TO DIAGNOSE PENDING FAILURE WITHOUT WARNING. THESE VEHICLES HAVE INNUMERABLE SENSORS TO INDICATE ALL TYPES OF OF POTENTIAL ISSUES, EVEN SO FAR AS TO REMIND THE DRIVER WHEN THE OIL NEEDS TO BE CHANGED. IF THE MANUFACTURER FEELS THE OWNER IS SO INEPT AS TO TRACK OIL CHANGES EVERY THREE THOUSAND MILES, HOW ON EARTH DO THEY EXPECT THOSE SAME PEOPLE WOULD BE ABLE TO DIAGNOSE THE DEGRADATION OF BRAKE LINES, MOST OF WHICH ARE HIDDEN? I'VE NEVER BEEN TO A SHOP AND BEEN ASKED AS PART OF THE MANY SERVICES THEY OFFER, INCLUDING STATE SAFETY INSPECTIONS, "WOULD YOU LIKE US TO TEST YOUR BRAKE LINES FOR POTENTIAL FAILURE?" CV AXLES, BALL JOINTS, BRAKE PADS, ALL ARE INCLUDED IN INSPECTIONS. NOT BRAKE LINES, BECAUSE THEY ARE NOT MAINTENANCE PARTS. GM IS WHOLLY RESPONSIBLE.

Sep 23, 2014 89,925 mi

TRAVELING AT APPROXIMATELY 35MPH, APPLIED BRAKES FOR UPCOMING STOP SIGN AND BRAKES FAILED. INSPECTION REVEALED THAT BRAKE LINE BROKE AS THE RESULT OF CORROSION TO LINE AT REAR AXLE. MECHANIC STATES ALL BRAKE LINES DEMONSTRATING UNUSUAL AMOUNT OF RUSING, ALL BRAKE LINES REPLACED. MECHANIC STATES FRAME WILL BE RUSTED THROUGH SOON IF NOT BLASTED AND RUSTPROOFED; ALSO STATES THIS IS A COMMON PROBLEM ON NEARLY ALL GM TRUCKS HE SEES. *TR

Sep 23, 2014 89,925 mi

TRAVELING AT APPROXIMATELY 35MPH, APPLIED BRAKES FOR UPCOMING STOP SIGN AND BRAKES FAILED. INSPECTION REVEALED THAT BRAKE LINE BROKE AS THE RESULT OF CORROSION TO LINE AT REAR AXLE. MECHANIC STATES ALL BRAKE LINES DEMONSTRATING UNUSUAL AMOUNT OF RUSING, ALL BRAKE LINES REPLACED. MECHANIC STATES FRAME WILL BE RUSTED THROUGH SOON IF NOT BLASTED AND RUSTPROOFED; ALSO STATES THIS IS A COMMON PROBLEM ON NEARLY ALL GM TRUCKS HE SEES. *TR

Jun 22, 2014 69,449 mi

STEPPED ON BRAKE PEDAL TO SLOW DOWN AND BRAKE PEDAL WENT TO THE FLOOR. THERE WAS ENOUGH ROOM IN ANOTHER LANE TO EVENTUALLY SLOW DOWN WITHOUT A COLLISION. GOT UNDER REAR OF VEHICLE AND LOCATED LEAKING BRAKE FLUID LINE. RIGHT REAR PASSENGER BRAKE LINE. *TR

Jun 22, 2014 69,449 mi

STEPPED ON BRAKE PEDAL TO SLOW DOWN AND BRAKE PEDAL WENT TO THE FLOOR. THERE WAS ENOUGH ROOM IN ANOTHER LANE TO EVENTUALLY SLOW DOWN WITHOUT A COLLISION. GOT UNDER REAR OF VEHICLE AND LOCATED LEAKING BRAKE FLUID LINE. RIGHT REAR PASSENGER BRAKE LINE. *TR

Jun 13, 2014 165,000 mi

TL* THE CONTACT OWNS A 2002 GMC YUKON XL DENALI. THE CONTACT STATED THAT WHENEVER THE BRAKES WERE ENGAGED, THE VEHICLE MADE A LOUD GRINDING NOISE. THE CONTACT STATED THAT THE BRAKE PADS AND ROTORS WERE REPLACED BY AN INDEPENDENT MECHANIC BUT THE FAILURE REOCCURED. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE VEHICLE WAS LEAKING BRAKE FLUID WHICH CAUSED THE BRAKE HUB ASSEMBLY TO MALFUNCTION. AS A RESULT, THE BRAKE HUB ASSEMBLY, THE BRAKE ASSEMBLY AND THE TRANSFER CASE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 165,000 AND THE CURRENT MILEAGE WAS 220,000.

Jun 13, 2014 165,000 mi

TL* THE CONTACT OWNS A 2002 GMC YUKON XL DENALI. THE CONTACT STATED THAT WHENEVER THE BRAKES WERE ENGAGED, THE VEHICLE MADE A LOUD GRINDING NOISE. THE CONTACT STATED THAT THE BRAKE PADS AND ROTORS WERE REPLACED BY AN INDEPENDENT MECHANIC BUT THE FAILURE REOCCURED. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE VEHICLE WAS LEAKING BRAKE FLUID WHICH CAUSED THE BRAKE HUB ASSEMBLY TO MALFUNCTION. AS A RESULT, THE BRAKE HUB ASSEMBLY, THE BRAKE ASSEMBLY AND THE TRANSFER CASE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 165,000 AND THE CURRENT MILEAGE WAS 220,000.

Feb 13, 2014 135,054 mi

THE BRAKE LIGHT CAN ON IN THE DASH, 2-11-14, CALLED THE GMC DEALER, PELLEGINO BUICK/GMC, 815 N BLACK HORSE PIKE, WILLIAMSTOWN, NJ 08094, PHONE 856-629-0101.THEY ADDED BRAKE FLUID AND SAID NO LEAKS. MILEAGE AT DEALER 135074. I DROVE ABOUT 40 MILES, THE BRAKE LIGHT CAME BACK ON, I CALLED DEALER AND DROVE RIGHT BACK TO THEM.. THEY CHECKED AGAIN AND SAID THE BRAKE LINE HAD RUPTURED, IT WAS FULLY COATED WITH RUST. IT IS SO BAD THEY CAN NOT USE A WRENCH TO GET NUTS OFF. BECAUSE OF ALL THE RUST ON THE BRAKE LINES. NEED TO CHANGE THE LINES, CALIPERS, AND ROTORS, TOTAL COST APPROX $1,400.00 WILL ADVISE MORE WHEN YUKON IS RETURNED REPAIRED. *TR

Feb 13, 2014 135,054 mi

THE BRAKE LIGHT CAN ON IN THE DASH, 2-11-14, CALLED THE GMC DEALER, PELLEGINO BUICK/GMC, 815 N BLACK HORSE PIKE, WILLIAMSTOWN, NJ 08094, PHONE 856-629-0101.THEY ADDED BRAKE FLUID AND SAID NO LEAKS. MILEAGE AT DEALER 135074. I DROVE ABOUT 40 MILES, THE BRAKE LIGHT CAME BACK ON, I CALLED DEALER AND DROVE RIGHT BACK TO THEM.. THEY CHECKED AGAIN AND SAID THE BRAKE LINE HAD RUPTURED, IT WAS FULLY COATED WITH RUST. IT IS SO BAD THEY CAN NOT USE A WRENCH TO GET NUTS OFF. BECAUSE OF ALL THE RUST ON THE BRAKE LINES. NEED TO CHANGE THE LINES, CALIPERS, AND ROTORS, TOTAL COST APPROX $1,400.00 WILL ADVISE MORE WHEN YUKON IS RETURNED REPAIRED. *TR

Nov 1, 2013

BRAKE LINES SEVERELY RUSTED, BRAKING FLUID LEAKING, NEEDED FULL REPLACEMENT. *TR

Nov 1, 2013

BRAKE LINES SEVERELY RUSTED, BRAKING FLUID LEAKING, NEEDED FULL REPLACEMENT. *TR

Jan 21, 2013 146,247 mi

WHILE UNDER VEHICLE TO REPLACE GAS FILTER IT HAD BECOME EVIDENT TO ME THAT THE BRAKE LINES WHERE THEY ENTER THE ABS UNIT WERE FAIRLY RUSTED. AS I INVESTIGATED FURTHER TO AREAS NOT EASILY VISIBLE I HAD DISCOVERED THAT ALL THE HYDRAULIC BRAKE LINES ARE EXTREMELY RUSTED AND IMMINENT FAILURE IS EVIDENT. IN MENTIONING THIS TO A FRIEND HE SUGGEST I CHECK ON LINE AS HE HAD HEARD OF THIS PROBLEM. I WAS ABSOLUTELY TAKEN ABACK TO SEE HOW COMMON THIS FAILURE IS ON THESE VEHICLES AND THAT GMC IS AWARE OF IT, YET THEY HAVE NEVER APPRISED ME OF THIS "POSSIBLE CONDITION"' AND THAT I SHOULD TAKE NECESSARY ACTION TO PREVENT FAILURE WHICH COULD RESULT IN SERIOUS INJURY OR DEATH ! I HAVE BEEN A MECHANIC FOR MANY YEARS AND HAD WORKED FOR GM SOME YEARS BACK. I HAVE NEVER OBSERVED SUCH DETERIORATION IN A VEHICLE OF THIS AGE. THIS VEHICLE IS EXTREMELY WELL MAINTAINED IN BOTH PERIODIC AND PREVENTATIVE MAINTENANCE. I DO NOT LIVE BY THE WATER, WE LIVE IN A MODERATE CLIMATE AND VEHICLE IS NOT SUBJECT TO ANYTHING BUT NORMAL DRIVING CONDITIONS. I HAVE (COLLECTIBLE VINTAGE CARS) OLDEST BEING 36 YEARS OLD AND THE LINES ON ALL CARS LOOK NEW OR IN GOOD SHAPE. TO MY FURTHER DISSATISFACTION I HAD CONTACTED GMC AND THEY DENY ANY KNOWLEDGE OF THIS PROBLEM OR CONDITION. I THINK ALL PARTIES CONCERNED SHOULD CONSIDER THE POSSIBLE CATASTROPHIC OUTCOME OF THIS COMPONENT FAILURE AND ALSO TAKE INTO ACCOUNT THE SIZE AND WEIGHT OF THESE VEHICLES AND THE POSSIBLE SECONDARY CONSEQUENCES IN AN ACCIDENT AND TAKE IMMEDIATE REMEDIAL ACTION. *TR

Jan 21, 2013 146,247 mi

WHILE UNDER VEHICLE TO REPLACE GAS FILTER IT HAD BECOME EVIDENT TO ME THAT THE BRAKE LINES WHERE THEY ENTER THE ABS UNIT WERE FAIRLY RUSTED. AS I INVESTIGATED FURTHER TO AREAS NOT EASILY VISIBLE I HAD DISCOVERED THAT ALL THE HYDRAULIC BRAKE LINES ARE EXTREMELY RUSTED AND IMMINENT FAILURE IS EVIDENT. IN MENTIONING THIS TO A FRIEND HE SUGGEST I CHECK ON LINE AS HE HAD HEARD OF THIS PROBLEM. I WAS ABSOLUTELY TAKEN ABACK TO SEE HOW COMMON THIS FAILURE IS ON THESE VEHICLES AND THAT GMC IS AWARE OF IT, YET THEY HAVE NEVER APPRISED ME OF THIS "POSSIBLE CONDITION"' AND THAT I SHOULD TAKE NECESSARY ACTION TO PREVENT FAILURE WHICH COULD RESULT IN SERIOUS INJURY OR DEATH ! I HAVE BEEN A MECHANIC FOR MANY YEARS AND HAD WORKED FOR GM SOME YEARS BACK. I HAVE NEVER OBSERVED SUCH DETERIORATION IN A VEHICLE OF THIS AGE. THIS VEHICLE IS EXTREMELY WELL MAINTAINED IN BOTH PERIODIC AND PREVENTATIVE MAINTENANCE. I DO NOT LIVE BY THE WATER, WE LIVE IN A MODERATE CLIMATE AND VEHICLE IS NOT SUBJECT TO ANYTHING BUT NORMAL DRIVING CONDITIONS. I HAVE (COLLECTIBLE VINTAGE CARS) OLDEST BEING 36 YEARS OLD AND THE LINES ON ALL CARS LOOK NEW OR IN GOOD SHAPE. TO MY FURTHER DISSATISFACTION I HAD CONTACTED GMC AND THEY DENY ANY KNOWLEDGE OF THIS PROBLEM OR CONDITION. I THINK ALL PARTIES CONCERNED SHOULD CONSIDER THE POSSIBLE CATASTROPHIC OUTCOME OF THIS COMPONENT FAILURE AND ALSO TAKE INTO ACCOUNT THE SIZE AND WEIGHT OF THESE VEHICLES AND THE POSSIBLE SECONDARY CONSEQUENCES IN AN ACCIDENT AND TAKE IMMEDIATE REMEDIAL ACTION. *TR

Aug 22, 2012 163,500 mi

BROKEN/LEAKING BRAKE LINES DUE TO SEVERE UNDERBODY CORROSION: FRAME,BRAKE AND GAS LINES, FRONT SUSPENSION, SPARE TIRE ASSEMBLY, NUTS, BOLTS, EXHAUST PIPES, ETC. ALONG WITH THIS I REPLACED TWO TRANSMISSIONS, ONCE DUE TO RADIATOR FAILURE, FUEL PUMP FAILURE, BRAKE CALIPER FAILURE, A FEW SETS OF REAR PARKING BRAKE SHOES BECAUSE THE ADJUSTMENTS DONT WORK PROPERLY, THREE WINDOW REGULATORS AND ALL WITHIN 163,630 MILES. YEA I'M PIS@#$ OFF. *TR

Aug 22, 2012 163,500 mi

BROKEN/LEAKING BRAKE LINES DUE TO SEVERE UNDERBODY CORROSION: FRAME,BRAKE AND GAS LINES, FRONT SUSPENSION, SPARE TIRE ASSEMBLY, NUTS, BOLTS, EXHAUST PIPES, ETC. ALONG WITH THIS I REPLACED TWO TRANSMISSIONS, ONCE DUE TO RADIATOR FAILURE, FUEL PUMP FAILURE, BRAKE CALIPER FAILURE, A FEW SETS OF REAR PARKING BRAKE SHOES BECAUSE THE ADJUSTMENTS DONT WORK PROPERLY, THREE WINDOW REGULATORS AND ALL WITHIN 163,630 MILES. YEA I'M PIS@#$ OFF. *TR

Aug 6, 2012 100,657 mi

2002 DENALI XL 100.000 MI SUDDEN BRAKE FAILURE PEDAL TO FLOOR NO WARNINGS OF ANY KIND. NEW BRAKE PADS AND ROTORS INSTALLED 8 MONTHS AGO UPON FURTHER INSPECTION AFTER STOPPING VEHICLE ALL HARD BRAKE LINES WERE RUSTED THROUGH CAUSING LOSS OF BRAKE FLUID. *TR

Aug 6, 2012 100,657 mi

2002 DENALI XL 100.000 MI SUDDEN BRAKE FAILURE PEDAL TO FLOOR NO WARNINGS OF ANY KIND. NEW BRAKE PADS AND ROTORS INSTALLED 8 MONTHS AGO UPON FURTHER INSPECTION AFTER STOPPING VEHICLE ALL HARD BRAKE LINES WERE RUSTED THROUGH CAUSING LOSS OF BRAKE FLUID. *TR