High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
DRIVING TRUCK AND COULDN'T GAIN CONTROL AND WAS DRIVING ON ITS OWN.
DRIVING TRUCK AND COULDN'T GAIN CONTROL AND WAS DRIVING ON ITS OWN.
CLUNKING NOISE WHEN STEERING WHEEL IS TURNED DURING SLOW MANEUVERS OR WHEN GOING OVER ROUGH ROADS. *TR
CLUNKING NOISE WHEN STEERING WHEEL IS TURNED DURING SLOW MANEUVERS OR WHEN GOING OVER ROUGH ROADS. *TR
DT*: THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE POWER STEERING PUMP FAILED DUE TO BINDING. THERE WAS NO WARNING PRIOR TO THE PUMP BINDING. THE ROAD CONDITIONS WERE DRY AND BUMPY. THE FAILURE OCCURRED UNDER NORMAL DRIVING CONDITIONS. THE CONTACT WAS UNABLE TO STEER THE VEHICLE. THE VEHICLE WAS TOWED TO THE PRIVATE REPAIR SHOP WHERE THEY DETERMINED THAT THE SHAFT ON THE POWER STEERING UNIT HAD DETACHED. THE POWER STEERING UNIT WAS REPLACED. THE MANUFACTURER WAS ALSO NOTIFIED.
DT*: THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE POWER STEERING PUMP FAILED DUE TO BINDING. THERE WAS NO WARNING PRIOR TO THE PUMP BINDING. THE ROAD CONDITIONS WERE DRY AND BUMPY. THE FAILURE OCCURRED UNDER NORMAL DRIVING CONDITIONS. THE CONTACT WAS UNABLE TO STEER THE VEHICLE. THE VEHICLE WAS TOWED TO THE PRIVATE REPAIR SHOP WHERE THEY DETERMINED THAT THE SHAFT ON THE POWER STEERING UNIT HAD DETACHED. THE POWER STEERING UNIT WAS REPLACED. THE MANUFACTURER WAS ALSO NOTIFIED.
WIFE WAS BACKING OUT OF THE DRIVEWAY AND HEARD A LOUD POPPING SOUND AND THE POWER STEERING WENT OUT. IT WAS HARD TO TURN THE VEHICLE AND SHE EVENTUALLY MADE IT HOME. I CHECKED THE STEERING AND IT WAS MALFUNCTIONING. I HAVE HEARD THIS HAS BEEN RECALLED IN THE PAST AND WE NOTIFIED THE MANUFACTURER GMC AND THEY STATED OUR VEHICLE VIN WAS NOT ON THE LIST AND COULD NOT BE REPAIRED UNLESS WE PAID FOR THE VEHICLE REPAIR. I BELIEVE THIS IS A SAFETY HAZARD. IF THEY HAD RECALLED THIS IN THE PAST IT SHOULD HAVE BEEN RECTIFIED WITH THE VEHICLES SOLD AFTER THE RECALL. I BELIEVE WE SHOULD NOT HAVE TO PAY FOR THIS AND THE MANUFACTURER SHOULD TAKE RESPONSIBILITY. *JB
WIFE WAS BACKING OUT OF THE DRIVEWAY AND HEARD A LOUD POPPING SOUND AND THE POWER STEERING WENT OUT. IT WAS HARD TO TURN THE VEHICLE AND SHE EVENTUALLY MADE IT HOME. I CHECKED THE STEERING AND IT WAS MALFUNCTIONING. I HAVE HEARD THIS HAS BEEN RECALLED IN THE PAST AND WE NOTIFIED THE MANUFACTURER GMC AND THEY STATED OUR VEHICLE VIN WAS NOT ON THE LIST AND COULD NOT BE REPAIRED UNLESS WE PAID FOR THE VEHICLE REPAIR. I BELIEVE THIS IS A SAFETY HAZARD. IF THEY HAD RECALLED THIS IN THE PAST IT SHOULD HAVE BEEN RECTIFIED WITH THE VEHICLES SOLD AFTER THE RECALL. I BELIEVE WE SHOULD NOT HAVE TO PAY FOR THIS AND THE MANUFACTURER SHOULD TAKE RESPONSIBILITY. *JB
SUDDEN LOSS OF POWER STEERING, OCCURING WHILE TURNIG. *AK
SUDDEN LOSS OF POWER STEERING, OCCURING WHILE TURNIG. *AK
SUDDEN LOSS OF POWER STEERING, OCCURING WHILE TURNIG. *AK
SUDDEN LOSS OF POWER STEERING, OCCURING WHILE TURNIG. *AK
LOST STEERING AND BRAKES. SHAFT IN PUMP SNAPPED OFF INSIDE HOUSING. TOWED TO GM GARAGE AND NEW PUMP INSTALLED. HAPPENED WHEN BACKING AND TURNING SHARPLY OVER ROUGH GROUND. NIGHT. 70 DEGREES. RETURNED TO CAMPGROUND USING TWO HANDS ON STEERING WHEEL AND PARKING BRAKE. ON 4000 MILE TRIP PULLING 3 TON TRAILER. WAITED 4 DAYS FOR REPAIR TO BE COMPLETED. *NM
LOST STEERING AND BRAKES. SHAFT IN PUMP SNAPPED OFF INSIDE HOUSING. TOWED TO GM GARAGE AND NEW PUMP INSTALLED. HAPPENED WHEN BACKING AND TURNING SHARPLY OVER ROUGH GROUND. NIGHT. 70 DEGREES. RETURNED TO CAMPGROUND USING TWO HANDS ON STEERING WHEEL AND PARKING BRAKE. ON 4000 MILE TRIP PULLING 3 TON TRAILER. WAITED 4 DAYS FOR REPAIR TO BE COMPLETED. *NM
POWER STEERING PUMP FAILURE 2001 YUKON XL. DEALER DETERMINED FAILURE TO BE A SHEARED SHAFT ON THE POWER STEERING PUMP, WHICH CAUSED IMMEDIATE LOSS OF POWER STEERING. FORTUNATELY THE FAILURE OCCURRED AT LOW SPEED IN A PARKING LOT. DEALER AND GM CONCLUDE THAT FAILURE WAS DUE TO COLD WEATHER . TEMPERATURE (ACCORDING TO LOG FROM LOCAL AIRPORT) WAS 21.2 DEGREES F AT THE APPROXIMATE TIME OF FAILURE (ABOUT 5:30 PM ON 2-5-2004). VEHICLE MILEAGE WAS APPROXIMATELY 46,000 MILES AT THE TIME. THE LOSS OF POWER STEERING WAS IMMEDIATE TURNED ONE DIRECTION, EVERYTHING WAS FINE, TURNED BACK AND HAD NO POWER ASSIST. ATTEMPTED TO REMEDY THROUGH GM AND WAS FLATLY DENIED, ALTHOUGH DEALER SERVICE MANAGER ADMITS THAT THIS IS NOT A RARE OCCURRENCE ON VEHICLES OF THIS PLATFORM. I AM PERSONALLY AWARE OF ONE OTHER FAILURE ON SIMILAR VEHICLE (CHEVY PICKUP), WHICH WAS COVERED UNDER THE STANDARD 36,000 MILE WARRANTY. GM APPARENTLY DOES NOT CONSIDER THIS IMMEDIATE LOSS OF POWER STEERING ON A 5500 POUND SUV A SAFETY ISSUE I ON THE OTHER HAND AM JUST GLAD IT DID NOT OCCUR AT HIGHWAY SPEEDS.*AK
POWER STEERING PUMP FAILURE 2001 YUKON XL. DEALER DETERMINED FAILURE TO BE A SHEARED SHAFT ON THE POWER STEERING PUMP, WHICH CAUSED IMMEDIATE LOSS OF POWER STEERING. FORTUNATELY THE FAILURE OCCURRED AT LOW SPEED IN A PARKING LOT. DEALER AND GM CONCLUDE THAT FAILURE WAS DUE TO COLD WEATHER . TEMPERATURE (ACCORDING TO LOG FROM LOCAL AIRPORT) WAS 21.2 DEGREES F AT THE APPROXIMATE TIME OF FAILURE (ABOUT 5:30 PM ON 2-5-2004). VEHICLE MILEAGE WAS APPROXIMATELY 46,000 MILES AT THE TIME. THE LOSS OF POWER STEERING WAS IMMEDIATE TURNED ONE DIRECTION, EVERYTHING WAS FINE, TURNED BACK AND HAD NO POWER ASSIST. ATTEMPTED TO REMEDY THROUGH GM AND WAS FLATLY DENIED, ALTHOUGH DEALER SERVICE MANAGER ADMITS THAT THIS IS NOT A RARE OCCURRENCE ON VEHICLES OF THIS PLATFORM. I AM PERSONALLY AWARE OF ONE OTHER FAILURE ON SIMILAR VEHICLE (CHEVY PICKUP), WHICH WAS COVERED UNDER THE STANDARD 36,000 MILE WARRANTY. GM APPARENTLY DOES NOT CONSIDER THIS IMMEDIATE LOSS OF POWER STEERING ON A 5500 POUND SUV A SAFETY ISSUE I ON THE OTHER HAND AM JUST GLAD IT DID NOT OCCUR AT HIGHWAY SPEEDS.*AK
WHILE DRIVING AT AN UNDETERMINED SPEED VEHICLE EXPERIENCED POWER STEERING FAILURE. STEERING WHEEL WOULDN'T TURN. DEALERSHIP INDICATED THAT THIS FAILURE WAS CAUSED BY A DEFECT AT TIME OF VEHICLE BEING MANUFACTURED. CONSUMER PHONE NUMBER IS 491.6099170881.*AK
WHILE DRIVING AT AN UNDETERMINED SPEED VEHICLE EXPERIENCED POWER STEERING FAILURE. STEERING WHEEL WOULDN'T TURN. DEALERSHIP INDICATED THAT THIS FAILURE WAS CAUSED BY A DEFECT AT TIME OF VEHICLE BEING MANUFACTURED. CONSUMER PHONE NUMBER IS 491.6099170881.*AK