2022 GMC YUKON XL Unknown Or Other Problems

OnStar Module is disabled, this is a key safety feature, one of the reasons I purchased this vehicle.

I am writing to formally express my dissatisfaction with the vehicle I purchased from your dealership. Despite my expectations at the time of purchase, the vehicle has not met the standards that were represented to me. This letter is intended to address my concerns regarding the vehicle’s features, undisclosed recalls, and significant mechanical and safety issues discovered immediately after delivery. I discovered—through the GMC mobile application, not through the dealership—that the vehicle had two to three active recalls at the time I received it, including recalls involving the engine and transmission. I was never informed of these recalls by the dealership prior to or at the time of sale, which is extremely concerning. After discovering the recalls myself, I scheduled a service appointment. I was informed that the recalls were addressed and marked as resolved in GMC Springdale. Despite the recalls being cleared, only two days later, the vehicle began experiencing issues. The screen displayed warning messages, and the vehicle developed a vibration, to the point that it became unsafe to drive. They are changing us $820+tax I was forced to use roadside assistance, it hasn't been a month yet and the dealer are refusing to cover the damage. I have been calling but they said they are busy or they use somebody else to speak.

Rear differential needs replaced

the digital gauge cluster suddenly black out and do not show any information such as speed, rpm, signal, etc at all. this is very serious issue for driver and passenger safety.

Onstar went down suddenly this is component in GM vehicles to track vehicle and remote start and also have subscription monthly to pay Please look into this matter thanks

I had a sudden catastrophic engine failure 3/13/25. I previously filled out an NHTSA report, but I would like to add to my case. My engine was towed to the dealership and replaced. 4/25/25 the check engine light started coming on intermittently again. The service suspension notification, replace the battery in your key fob notification (which was replaced in February), and the check engine light have been coming on intermittently since then. All of these things occurred prior to engine failure the first time. The dealership would not look at our vehicle again until our vin was called for the recall. 6/22/25 the suspension sensor was replaced and the recall “test” was done. 6/27/25 the service suspension light was back flashing and GM was unable to find any codes. 6/29/25 the check engine light was flashing again. I believe my vehicle is going to have another engine failure. GM did a multi-point “inspection” and says it is safe to drive.

during my last oil change had the update for the software recall. Onstar module was killed with this update, and the part 85560244 is discontinued. Now I don't have onstar, wifi, along with other safety features like speed, maps, etc. This is a MAJOR concern.

The onstar system failed and will not work. This affects the ability to make emergency calls, report/determine our vehicle’s location, the vehicle’s navigation system, and some of the blind spot monitors are also affected, though intermittently. The issue first happened two days after the dealer fixed a recall with the serial data gateway module. We called onstar and they were able to resend a signal and it was fixed temporarily. Two days later it happened again and the amount of electronics affected in the vehicle is astounding. We called onstar again and went through all the troubleshooting and they say they can’t fix it, it’s a dealer problem now and the module needs to be replaced. The dealer states this is a common problem but will not cover it under warranty. In the beginning there was no immediate indication that systems had failed other than certain electronics not working. However after a couple weeks there is now a check engine light associated with all the electronics that are failing due to this defective telecom module. In a 2 year old vehicle, this is highly frustrating and poses safety concerns for my family.

On [XXX], my wife was driving her 2022 Yukon XL in [XXX] , when she heard a loud pop and realized her sunroof had exploded and shattered. Thankfully, the sunshade was closed, which prevented shards of glass from entering the interior of the vehicle. She was driving alone, had not gone under an overpass, and there were no other vehicles in front of her. There was no indication that a foreign object struck the glass and the remaining glass is clearly protruding outwards. A quick search on this issue revealed that this is not an isolated incident and has been noted by consumer reports and a previous NHSTA investigation. On June 20th, 2024, I contacted GM customer service. I was told that there are no recalls, extended coverage, or safety bulletins on the sunroofs. The customer service agent stated she had never heard of the issue and recommended that I contact my closest dealership for repairs. Repairs are estimated to be around $750. I am urging the NHSTA to reopen an investigation on defective sunroof glass and GM to issue a recall before someone is injured or killed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The 2022 Yukons were sold without certain parking sensors installed, with the promise of a retrofit as soon as the sensors were available. I purchased this vehicle in May 2022, and am still waiting on a parking sensor retrofit. I have called GMC several times about this chip, and have been told they're still waiting, even though they continue to produce additional vehicles. I bought the vehicle with the expectation that the parking sensors would ultimately be repaired; how long will you allow GMC to delay these retrofits?

The sunroof has leaked and been “fixed” on multiple occasions. The sunroof is leaking on the electronics including the wireless charger and screen.

Unknown. Rear driver door latch mechanism is faulty. Door will not open.