High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
Driving out a town 400 miles away, with a young passenger in my car on [XXX] in rush hour traffic, i started hearing a slight ticking sound then moved into a full blown knock on my drivers side ( I recorded it). within minutes, my oil light came on and my dash notification reading "engine overheating idle" with the knocking really load. I had to cross 3 lanes to traffic quickly to get to the shoulder of the road, which was NOT a safe place. I smelled smoke and cut the the engine off. I popped the hood to see that there was now no coolant (that is all I knew to look for). I immediately called OnStar Roadside assistance. 2 hours later, I was towed to a local hotel room. Car completely dead. not lights, couldn't lock it, nothing. I had to pay a large fee (almost $2k) to have my car towed back to NC from AL not to mention having rent a rental car to get us home. the car is now at a GMC dealership in Monroe NC. of course the Powertrain extended warranty doesn't cover the Battery replacement, belt replacement and water pump replacement so now I'm out of pocket $1300 just to get those install to be able to try and start the engine to further diagnose if my I have complete engine failure AND without transportation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Driving out a town 400 miles away, with a young passenger in my car on [XXX] in rush hour traffic, i started hearing a slight ticking sound then moved into a full blown knock on my drivers side ( I recorded it). within minutes, my oil light came on and my dash notification reading "engine overheating idle" with the knocking really load. I had to cross 3 lanes to traffic quickly to get to the shoulder of the road, which was NOT a safe place. I smelled smoke and cut the the engine off. I popped the hood to see that there was now no coolant (that is all I knew to look for). I immediately called OnStar Roadside assistance. 2 hours later, I was towed to a local hotel room. Car completely dead. not lights, couldn't lock it, nothing. I had to pay a large fee (almost $2k) to have my car towed back to NC from AL not to mention having rent a rental car to get us home. the car is now at a GMC dealership in Monroe NC. of course the Powertrain extended warranty doesn't cover the Battery replacement, belt replacement and water pump replacement so now I'm out of pocket $1300 just to get those install to be able to try and start the engine to further diagnose if my I have complete engine failure AND without transportation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The engine continues to slip and slows down when driving. The following codes are returned back from the onstar diagnostics, Transmission Control Module Requested Malfunction Indicator Lamp Illumination. The DTC is an informational DTC. The DTC indicates an emission related DTC set in the Transmission Control Module. The vehicle has only 132,000 miles, and I have maitain the vehicle in excellent shape. With maitainance, the transmission should last at least 300,000 miles. The Engine and Transmission System is not performing as expected. An issue has been detected in the Transmission System that transfers power from the engine to the drive wheels.
The engine continues to slip and slows down when driving. The following codes are returned back from the onstar diagnostics, Transmission Control Module Requested Malfunction Indicator Lamp Illumination. The DTC is an informational DTC. The DTC indicates an emission related DTC set in the Transmission Control Module. The vehicle has only 132,000 miles, and I have maitain the vehicle in excellent shape. With maitainance, the transmission should last at least 300,000 miles. The Engine and Transmission System is not performing as expected. An issue has been detected in the Transmission System that transfers power from the engine to the drive wheels.
VEHICLE CAUGHT FIRE IN MY DRIVEWAY AND BURNED TO THE GROUND. MY WIFE AND I DROVE TO DINNER AND CAME HOME AROUND 830PM ON FRIDAY NIGHT (03/26/2021). THE NEXT MORNING (SATURDAY, 03/27/2021), I WAS WALKING PAST THE FRONT DOOR AROUND 8AM AND NOTICED FLAMES COMING OUT OF THE GRILLE (UNDER THE HOOD) WHEN I LOOKED OUTSIDE. TOLD MY WIFE TO CALL 911 AND I RAN OUTSIDE AND TRIED TO PUT IT OUT WITH THE FIRE HOUSE, BUT IT WAS TOO LATE AND THE FIRE TOOK OVER. THE FIRE MARSHALL STATED IT WAS AN ELECTRICAL SYSTEM FAILURE THAT CAUSED THE FIRE.
VEHICLE CAUGHT FIRE IN MY DRIVEWAY AND BURNED TO THE GROUND. MY WIFE AND I DROVE TO DINNER AND CAME HOME AROUND 830PM ON FRIDAY NIGHT (03/26/2021). THE NEXT MORNING (SATURDAY, 03/27/2021), I WAS WALKING PAST THE FRONT DOOR AROUND 8AM AND NOTICED FLAMES COMING OUT OF THE GRILLE (UNDER THE HOOD) WHEN I LOOKED OUTSIDE. TOLD MY WIFE TO CALL 911 AND I RAN OUTSIDE AND TRIED TO PUT IT OUT WITH THE FIRE HOUSE, BUT IT WAS TOO LATE AND THE FIRE TOOK OVER. THE FIRE MARSHALL STATED IT WAS AN ELECTRICAL SYSTEM FAILURE THAT CAUSED THE FIRE.
AIR CONDITIONER BLOWING OUT HOT AIR.
AIR CONDITIONER BLOWING OUT HOT AIR.
VEHICLE STATIONARY IN CAR WASH AND WHILE MANUALLY USING HANDHELD AT FRONT OF VEHICLE TOWARDS VEHICLE GRILL, BACK OF VEHICLE OPENED/LIFTED. HAS NOW HAPPENED MULTIPLE TIMES AND DEALER HAS MADE NO REPAIR, BUT DISCONNECTED EXTERIOR SENSOR AT GATE (WHERE YOU KICK UNDER VEHICLE TO RELEASE GATE FOR LIFT/OPEN) IN EFFORT TO ELIMINATE THAT IF INSTANCE RECURS. CONCERN IS FOR SAFETY IF DRIVING IN RAIN AND BACK OPENS/LIFTS WHILE OPERATING ON HIGHWAYS/ROADS. OWNER IS FORMER SHERIFF'S DEPUTY KN KANKAKEE COUNTY.
VEHICLE STATIONARY IN CAR WASH AND WHILE MANUALLY USING HANDHELD AT FRONT OF VEHICLE TOWARDS VEHICLE GRILL, BACK OF VEHICLE OPENED/LIFTED. HAS NOW HAPPENED MULTIPLE TIMES AND DEALER HAS MADE NO REPAIR, BUT DISCONNECTED EXTERIOR SENSOR AT GATE (WHERE YOU KICK UNDER VEHICLE TO RELEASE GATE FOR LIFT/OPEN) IN EFFORT TO ELIMINATE THAT IF INSTANCE RECURS. CONCERN IS FOR SAFETY IF DRIVING IN RAIN AND BACK OPENS/LIFTS WHILE OPERATING ON HIGHWAYS/ROADS. OWNER IS FORMER SHERIFF'S DEPUTY KN KANKAKEE COUNTY.