Problem Breakdown
Compare to Other Years
GRACO HAD A RECALL ALMOST A YEAR AGO ON THE SAFETY BUCKLES ON MY DAUGHTERS CAR SEATS. I FILED ONLINE FORM, CALLED AND PLACED COMPLAINTS WITH NO REPLACEMENT PARTS SENT. I WANT TWO NEW CAR SEATS THAT ARE SAFE! I'M EXTREMELY UPSET AND WANT ANSWERS. DON'T PLACE A RECALL AND NOT FOLLOW THROUGH!!! *TR
GRACO HAD A RECALL ALMOST A YEAR AGO ON THE SAFETY BUCKLES ON MY DAUGHTERS CAR SEATS. I FILED ONLINE FORM, CALLED AND PLACED COMPLAINTS WITH NO REPLACEMENT PARTS SENT. I WANT TWO NEW CAR SEATS THAT ARE SAFE! I'M EXTREMELY UPSET AND WANT ANSWERS. DON'T PLACE A RECALL AND NOT FOLLOW THROUGH!!! *TR
BUCKLE IS VERY DIFFICULT TO UNLATCH AND ALSO BECOMES STUCK IN THE LATCHED POSITION. *JS
BUCKLE IS VERY DIFFICULT TO UNLATCH AND ALSO BECOMES STUCK IN THE LATCHED POSITION. *JS
WE HAVE HAD THIS CAR SEAT FOR APPROXIMATELY 20 MONTHS. WE HAD NO PROBLEMS WITH THE SEAT UNTIL ABOUT 8 MONTHS AGO. ON MANY OCCASIONS (10+), THE CENTER BUCKLE WOULD NOT UNLATCH. IT TOOK PUSHING AND PUSHING AND PUSHING ON THE BUTTON BEFORE IT WOULD FINALLY UNLATCH. MANY TIMES IT WOULD TAKE 5 OR MOR...
WE HAVE HAD THIS CAR SEAT FOR APPROXIMATELY 20 MONTHS. WE HAD NO PROBLEMS WITH THE SEAT UNTIL ABOUT 8 MONTHS AGO. ON MANY OCCASIONS (10+), THE CENTER BUCKLE WOULD NOT UNLATCH. IT TOOK PUSHING AND PUSHING AND PUSHING ON THE BUTTON BEFORE IT WOULD FINALLY UNLATCH. MANY TIMES IT WOULD TAKE 5 OR MOR...
THE CROTCH BUCKLE ON OUR GRACO NAUTILUS HAS BEEN DIFFICULT TO UNBUCKLE/STICKING FOR ABOUT 4MONTHS. WE'VE RINSED IT WITH WATER AND SPRAYED COMPRESSED AIR TO SEE IF ANYTHING COMES UNLODGED. MONDAY(MARCH 25TH, 2013) THE BUCKLE WOULDN'T RELEASE. THE STRAPS HAD TO BE LOOSENED AND THE CHILD HAD TO BE PULL...
THE CROTCH BUCKLE ON OUR GRACO NAUTILUS HAS BEEN DIFFICULT TO UNBUCKLE/STICKING FOR ABOUT 4MONTHS. WE'VE RINSED IT WITH WATER AND SPRAYED COMPRESSED AIR TO SEE IF ANYTHING COMES UNLODGED. MONDAY(MARCH 25TH, 2013) THE BUCKLE WOULDN'T RELEASE. THE STRAPS HAD TO BE LOOSENED AND THE CHILD HAD TO BE PULL...
CONSISTENTLY HAVING ISSUES WITH THE LATCH OR BUCKLE MECHANISM ON THE GRACO NAUTILUS 3 IN 1 CAR SEAT. TODAY WE WEREN'T ABLE TO GET IT UNDONE AT ALL AND HAD TO LOOSEN THE ENTIRE HARNESS AND PULL OUR DAUGHTER OUT WITH IT STILL BUCKLED. WE KNOW OTHER PEOPLE WITH THE SAME CARSEAT THAT ARE HAVING THE S...
CONSISTENTLY HAVING ISSUES WITH THE LATCH OR BUCKLE MECHANISM ON THE GRACO NAUTILUS 3 IN 1 CAR SEAT. TODAY WE WEREN'T ABLE TO GET IT UNDONE AT ALL AND HAD TO LOOSEN THE ENTIRE HARNESS AND PULL OUR DAUGHTER OUT WITH IT STILL BUCKLED. WE KNOW OTHER PEOPLE WITH THE SAME CARSEAT THAT ARE HAVING THE S...
2ND GRACO NAUTILUS CROTCH BUCKLE THAT HAS JAMMED. SEAT HAS BEEN RETURNED TO GRACO FOR A REFUND. BUCKLE BEING SENT TO NHTSA FOR REVIEW. *TR
2ND GRACO NAUTILUS CROTCH BUCKLE THAT HAS JAMMED. SEAT HAS BEEN RETURNED TO GRACO FOR A REFUND. BUCKLE BEING SENT TO NHTSA FOR REVIEW. *TR
GRACO NAUTILUS WITH A PREVIOUSLY FUNCTIONING CROTCH BUCKLE GOT STUCK, TRAPPING MY SON IN THE SEAT. I COULDN'T UNBUCKLE IT AND HAD TO LOOSEN THE STRAPS AND HAVE HIM CLIMB OUT THAT WAY. *TR
GRACO NAUTILUS WITH A PREVIOUSLY FUNCTIONING CROTCH BUCKLE GOT STUCK, TRAPPING MY SON IN THE SEAT. I COULDN'T UNBUCKLE IT AND HAD TO LOOSEN THE STRAPS AND HAVE HIM CLIMB OUT THAT WAY. *TR
I HAVE A GRACO NAUTILUS WITH THE NEW BUCKLE. IT HAS STUCK MANY TIMES BEFORE AND I'VE HAD TO PRESS HARD ENOUGH THAT IT HURTS MY OWN HAND. LAST NIGHT IT WAS -1 OUTSIDE AND WE WERE OUT OF TOWN. I HAD TO STAND IN THE COLD TRYING TO GET MY SON OUT OF HIS SEAT. MY HUSBAND COULD NOT DO IT EITHER. WE E...
I HAVE A GRACO NAUTILUS WITH THE NEW BUCKLE. IT HAS STUCK MANY TIMES BEFORE AND I'VE HAD TO PRESS HARD ENOUGH THAT IT HURTS MY OWN HAND. LAST NIGHT IT WAS -1 OUTSIDE AND WE WERE OUT OF TOWN. I HAD TO STAND IN THE COLD TRYING TO GET MY SON OUT OF HIS SEAT. MY HUSBAND COULD NOT DO IT EITHER. WE E...
I AM NOT SURE IF YOU HAVE THE INFO. FROM ME REGARDING MY 2 GRACO NAUTILUSES. I CALLED GRACO AND REPORTED TO THEM. THERE WAS NOTHING THAT LED UP TO IT. I HAD JUST INSTALLED MY SON'S CARSEAT BACK INTO THE CAR AND WENT TO PICK HIM UP FROM SCHOOL. HE TOLD ME HE COULDN'T GET HIS CARSEAT UNBUCKLED TO GET ...
I AM NOT SURE IF YOU HAVE THE INFO. FROM ME REGARDING MY 2 GRACO NAUTILUSES. I CALLED GRACO AND REPORTED TO THEM. THERE WAS NOTHING THAT LED UP TO IT. I HAD JUST INSTALLED MY SON'S CARSEAT BACK INTO THE CAR AND WENT TO PICK HIM UP FROM SCHOOL. HE TOLD ME HE COULDN'T GET HIS CARSEAT UNBUCKLED TO GET ...
TL* THE CONTACT OWNS A 2012 GRACO NAUTILUS CHILD RESTRAINT SEAT, MODEL NUMBER: 1763461. THE CONTACT STATED THAT A ONE-YEAR OLD CHILD WAS ABLE TO UNLOCK THE 5-POINT HARNESS VERY EASILY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CHILD SEAT WAS STILL BEING USED BY THE CONTACT.
TL* THE CONTACT OWNS A 2012 GRACO NAUTILUS CHILD RESTRAINT SEAT, MODEL NUMBER: 1763461. THE CONTACT STATED THAT A ONE-YEAR OLD CHILD WAS ABLE TO UNLOCK THE 5-POINT HARNESS VERY EASILY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CHILD SEAT WAS STILL BEING USED BY THE CONTACT.