2021 GRAND DESIGN SOLITUDE Unknown Or Other Problems
11 complaints about Unknown Or Other
This Problem Across All Years
All Unknown Or Other Complaints (11)
Current Symptoms (post-repair): Excessive Frame Flex: - Pin Box Flex, including cracking sounds - Bulge in bottom corner of front driver side slide - Decal ripples - Screws snapping - Door alignment issues - Sawdust on interior furniture after moving - Pinch molding issues - Screws backing out Repairs were made on the unit in Feb 2025, however the above symptoms are still present (or have worsened) since the repair was completed.
My fifth wheel has extreme frame flex which caused compartment doors to come open while traveling sometimes allowing things to fall out while traveling. Having a screw driver falling out and hitting another car was a major concern. Grand Design has the camper to address the frame flex. I believe the frame flex was the cause as sometimes the latches wouldn't engage.
Issue Description: On multiple occasions during travel, cargo doors and the main entry door have opened while the vehicle is in motion. We have been fortunate to notice the doors flying open, allowing us to quickly stop before losing any cargo. Cargo Risk: These compartments carry cargo. When the door flies open, there is a significant risk of cargo flying out of the vehicle. This creates a hazard for oncoming motorists, either through airborne cargo or cargo on the roadway. Evidence of Problems: Missing sidewall screws in front storage. Loose sidewall screws. Bulging on the frame on both edges adjacent to the pin box. Poor alignment of cargo door and entry door. Kitchen slide is binding, preventing proper opening and closing Symptoms / concerns of excessive frame flex
Frame failure. We had a fixed window fall off. Grand Design sent me a replacement window but I had to pay to have it installed. Then I had a trim piece fall off of the front-side and the identical piece on the opposite side was starting to come off. We also had sawdust appearing upfront when we would arrive to our destination and the front floor was starting to make noise when we walked. I also noticed the under-covering around the rv hitch going up into the rv when I hooked it up to my truck. Several screws have sheared in the compartment door frames. GD had the dealership take measurements/do test to confirm frame issues. GD sent a tech to Great American Rv, dealership in Hammond, Louisiana, to repair my camper along with several others. Supposedly the frame has been repaired, but the GD tech noted extra damages on the off door side of the RV. They said the relief cut on that side is still flexing and that there is a broke weld in the wall. GD stated that the broke weld falls outside of the structural warranty, but will only pay 1/2 of labor. Great American RV said there is another rv currently there with the same issue. It was dropped off at the dealership 12/19/2024 and is still being repaired.
Bish’s RV in Boise has confirmed that our unit is experiencing frame flex again. Our RV is under warranty and we have been waiting for over a month to hear back from Grand Design. This began in January 2023, we took the unit to a service center for repairs, which took over a month. However, after towing just 45 miles, the issue reoccurred. We were then sent to McClain’s in Sanger, Texas, where SRT Chris found that lag bolts had been left out during manufacturing. He replaced the seal plates with thicker steel and made necessary adjustments. Now that this issue has happened a third time, I’m concerned that the breaking seal plates are a symptom of a larger structural problem. We've also had a cargo door open during transport, along with a broken leaf spring and suspension. At this point, I have little confidence that a proper repair is even possible.
Side front cargo compartments have opened during travel. Left and right side in two seperate incidents. Cargo fell on highway in one incident.
Trailer is not manufactured in compliance of FCR Title 49 393.70 a,b,(ii), California Code of Regulations Title 13 and Cal.Vehicle Code. Coupling devices and towing methods, as it is a known fact that 5th wheel hitches are breaking frames. Hitch will flex vertically 1 to 3 inches when towing. If towing truck has USDOT and/or California BIT numbers on side of truck the trailer is bound to Federal and State Motor Carrier Laws as trailer is part of combination. Hitch weight is overweight by 106 lbs empty, see attached weight sheets and product sheet. Grand Design main sales phone number confirmed Max Hitch Weight is correct on sales brochure. We cannot legally install generator or washer dryer in front compartments as trailer will be at least 500lbs overweight on hitch. During trips, front cargo door and rear cargo doors have come unlatched. When trailer was purchased, brakes were not operating properly, called dealer, the brakes are self adjusting and will get better. I knew better and fixed myself, Dexter reimbursed me for parts. Trailer will go to Grand Design Dealer for repairs to hitch and upper deck failure in February 2025.
Frame Failure. When hitching to the RV, the 5th wheel hitch sinks into the bottom of the RV, placing the entire hitch head on an upwards facing angle.
Visible signs of cracks that are now getting rust in them on side of frame in the back. Major popping and cracking noises coming from the front of the frame while loading the weight of the RV on and off the truck. Side cabinet doors opening random times during transport. Now getting major creaking noises in the bedroom area in the front of the RV on the floor.
Frame failure causing significant issues across entire RV. I first started noticing issues around July of 2022
Serious frame failure issues. Upper deck of trailer is separating from cross members to lower frame. Pin box has signs of excesive flexing, when hooking to truck, it sinks back into the frame well over 1.5”. Creaking noises coming from floor in front broom area as well as bathroom. Continues to get worse