18
Complaints
2
Crashes
0
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Service Brakes Complaints

Showing 18 of 18
Jan 14, 2021 42,956 mi

ABS BRAKE ISSUES. LOCKING UP

Jan 14, 2021 42,956 mi

ABS BRAKE ISSUES. LOCKING UP

May 29, 2020 13,000 mi

TL* THE CONTACT OWNS A 2013 HARLEY-DAVIDSON FLHTK. THE CONTACT STATED WHILE APPROACHING A TRAFFIC LIGHT AT 25 MPH, WHILE APPLYING THE FRONT AND REAR BRAKES, THE FRONT BRAKES FAILED TO ENGAGE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE MOTORCYCLE WAS TAKEN TO SOUTHSIDE HARLEY-DAVIDSON LOCATED AT 385 N WITCHDUCK RD, VIRGINIA BEACH, VA 23462, (757) 499-8964, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ABS MODULE AND FRONT BRAKE MASTER CYLINDER WAS REPLACED. THE MOTORCYCLE WAS REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 13,000.*DT*JB

May 29, 2020 13,000 mi

TL* THE CONTACT OWNS A 2013 HARLEY-DAVIDSON FLHTK. THE CONTACT STATED WHILE APPROACHING A TRAFFIC LIGHT AT 25 MPH, WHILE APPLYING THE FRONT AND REAR BRAKES, THE FRONT BRAKES FAILED TO ENGAGE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE MOTORCYCLE WAS TAKEN TO SOUTHSIDE HARLEY-DAVIDSON LOCATED AT 385 N WITCHDUCK RD, VIRGINIA BEACH, VA 23462, (757) 499-8964, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ABS MODULE AND FRONT BRAKE MASTER CYLINDER WAS REPLACED. THE MOTORCYCLE WAS REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 13,000.*DT*JB

May 22, 2020

MY FRONT BRAKES ON MY 2013 HARLEY DOSE NOT WORK MOST OF THE TIME AND IT IS HARD TO PULL IN THE BRAKE LEVER TO WHERE WHEN I PULL THE BRAKE LEVER IN AND CAN NOT MOVE THE LEVER WITH NO BRAKES...AND SOME TIMES THE FRONT WHEEL LOCKS UP BY JUST SITTING OR AT A STOP LIGHT AND MY SPEED CONTROL STOPS WORKING ON AND OFF AND HAVE A ENGINE LIGHT THAT GOES ON AND OFF VIN #[XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *CC

May 22, 2020

MY FRONT BRAKES ON MY 2013 HARLEY DOSE NOT WORK MOST OF THE TIME AND IT IS HARD TO PULL IN THE BRAKE LEVER TO WHERE WHEN I PULL THE BRAKE LEVER IN AND CAN NOT MOVE THE LEVER WITH NO BRAKES...AND SOME TIMES THE FRONT WHEEL LOCKS UP BY JUST SITTING OR AT A STOP LIGHT AND MY SPEED CONTROL STOPS WORKING ON AND OFF AND HAVE A ENGINE LIGHT THAT GOES ON AND OFF VIN #[XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *CC

Jan 5, 2020 10,000 mi

BOTH BRAKES FAILURE DURING STOP ARRIVING HOME LOW SPEED. ABS SYSTEM DEAD

Jan 5, 2020 10,000 mi

BOTH BRAKES FAILURE DURING STOP ARRIVING HOME LOW SPEED. ABS SYSTEM DEAD

Feb 16, 2019 47 mi

ABS MODULATOR LOCKED MY FRONT WHEEL, GOOD THING I WAS GOING SLOW 35 MPH, IF NOT, ME AND MY WIFE WOULD HAVE GONE DOWN. AFTER TAKING THE BIKE TO THE SHOP, AND FLUSHING THE SYSTEM AGAIN, NOW THE FRONT BRAKE WILL NOT WORK AT ALL.

Feb 16, 2019 47 mi

ABS MODULATOR LOCKED MY FRONT WHEEL, GOOD THING I WAS GOING SLOW 35 MPH, IF NOT, ME AND MY WIFE WOULD HAVE GONE DOWN. AFTER TAKING THE BIKE TO THE SHOP, AND FLUSHING THE SYSTEM AGAIN, NOW THE FRONT BRAKE WILL NOT WORK AT ALL.

Apr 8, 2018 31,000 mi

ABS FAILURE WHILE RIDING. NO WARNING. NEAR COLLISION WITH VEHICLE IN FRONT OF ME. FRONT BRAKE LEVER STUCK.

Apr 8, 2018 31,000 mi

ABS FAILURE WHILE RIDING. NO WARNING. NEAR COLLISION WITH VEHICLE IN FRONT OF ME. FRONT BRAKE LEVER STUCK.

Sep 22, 2017 Crash 17,000 mi

WHILE OUT RIDING WITH MY MEETUP MOTORCYCLE GROUP ALONG BACK COUNTRY ROADS ON THE EASTERN SHORE OF MARYLAND. WE WERE APPROACHING A SHARP RIGHT HAND TURN IN THE ROAD WHEN I FIRST APPLIED MY BRAKES THE BRAKES NEVER COMPLETELY ENGAGED. AFTER REAPPLYING THE BRAKES IN A PANIC STOP CONDITION THE ABS SYSTEM NEVER KICKED IN, HOWEVER THE REAR BRAKES DID EVENTUALLY ENGAGE RESULTING IN THE BIKE LAYING DOWN A LONG SKIDMARK AND THE REAR TIRE GOING INTO A FISHTAIL MOTION. THE RESULT WAS I CROSSED OVER THE ONCOMING TRAFFIC LINE AND END UP OFF OF THE ROAD ON THE WRONG SIDE OF THE STREET. PRIOR TO ALL OF THIS A COUPLE OF TIMES DURING OUR RIDE THE FRONT END OF THE BIKE WOULD OSCILLATE AT HIGHWAY SPEEDS FOR NO APPARENT REASON. ONE OF THE RIDERS HAD A GOPRO VIDEO RUNNING, WHICH CAUGHT PORTIONS OF THE INCIDENT. THE FRONT BRAKE SYSTEM BRAKE FLUID WAS REPLACED A COUPLE OF MONTHS PRIOR TO THIS INCIDENT. I BELIEVE THE REAR BRAKE FLUID WAS REPLACED A FEW MONTHS PRIOR TO THAT, HOWEVER I HAVE NOT YET LOCATED THE SERVICE RECEIPT FOR THE LATTER. I LOOKED AT THE FRONT BRAKE FLUID RESERVOIR WINDOW AND DID NOT SEE ANY FOAMING. IT DID NOT OCCUR TO ME AT THE TIME TO CHECK THE REAR BRAKE RESERVOIR. ALL OF THE RIDERS STOPPED IN THAT TURN I WAS MORE CONCERN WITH GETTING US OUT OF THAT CORNER THERE IS ONLY ONE LANE OF TRAFFIC EACH WAY.

Sep 22, 2017 Crash 17,000 mi

WHILE OUT RIDING WITH MY MEETUP MOTORCYCLE GROUP ALONG BACK COUNTRY ROADS ON THE EASTERN SHORE OF MARYLAND. WE WERE APPROACHING A SHARP RIGHT HAND TURN IN THE ROAD WHEN I FIRST APPLIED MY BRAKES THE BRAKES NEVER COMPLETELY ENGAGED. AFTER REAPPLYING THE BRAKES IN A PANIC STOP CONDITION THE ABS SYSTEM NEVER KICKED IN, HOWEVER THE REAR BRAKES DID EVENTUALLY ENGAGE RESULTING IN THE BIKE LAYING DOWN A LONG SKIDMARK AND THE REAR TIRE GOING INTO A FISHTAIL MOTION. THE RESULT WAS I CROSSED OVER THE ONCOMING TRAFFIC LINE AND END UP OFF OF THE ROAD ON THE WRONG SIDE OF THE STREET. PRIOR TO ALL OF THIS A COUPLE OF TIMES DURING OUR RIDE THE FRONT END OF THE BIKE WOULD OSCILLATE AT HIGHWAY SPEEDS FOR NO APPARENT REASON. ONE OF THE RIDERS HAD A GOPRO VIDEO RUNNING, WHICH CAUGHT PORTIONS OF THE INCIDENT. THE FRONT BRAKE SYSTEM BRAKE FLUID WAS REPLACED A COUPLE OF MONTHS PRIOR TO THIS INCIDENT. I BELIEVE THE REAR BRAKE FLUID WAS REPLACED A FEW MONTHS PRIOR TO THAT, HOWEVER I HAVE NOT YET LOCATED THE SERVICE RECEIPT FOR THE LATTER. I LOOKED AT THE FRONT BRAKE FLUID RESERVOIR WINDOW AND DID NOT SEE ANY FOAMING. IT DID NOT OCCUR TO ME AT THE TIME TO CHECK THE REAR BRAKE RESERVOIR. ALL OF THE RIDERS STOPPED IN THAT TURN I WAS MORE CONCERN WITH GETTING US OUT OF THAT CORNER THERE IS ONLY ONE LANE OF TRAFFIC EACH WAY.

Sep 21, 2017 25,800 mi

TL* THE CONTACT OWNS A 2013 HARLEY-DAVIDSON FLHTK. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE BRAKES MALFUNCTIONED. THE CONTACT STATED THAT THE FRONT BRAKE HANDLE ON THE RIGHT SIDE OF THE VEHICLE BECAME INOPERABLE. THE CONTACT ENGAGED THE REAR BRAKE SYSTEM TO STOP THE VEHICLE. ROUTE 66 HARLEY-DAVIDSON LOCATED IN TULSA, OK WAS MADE AWARE OF THE FAILURE AND STATED THAT THE ABS MODULE WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT CITED NHTSA ACTION NUMBER: PE16009 (SERVICE BRAKES, HYDRAULIC) AS THE DESCRIPTION AND CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,800. THE VIN WAS NOT AVAILABLE.

Sep 21, 2017 25,800 mi

TL* THE CONTACT OWNS A 2013 HARLEY-DAVIDSON FLHTK. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE BRAKES MALFUNCTIONED. THE CONTACT STATED THAT THE FRONT BRAKE HANDLE ON THE RIGHT SIDE OF THE VEHICLE BECAME INOPERABLE. THE CONTACT ENGAGED THE REAR BRAKE SYSTEM TO STOP THE VEHICLE. ROUTE 66 HARLEY-DAVIDSON LOCATED IN TULSA, OK WAS MADE AWARE OF THE FAILURE AND STATED THAT THE ABS MODULE WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT CITED NHTSA ACTION NUMBER: PE16009 (SERVICE BRAKES, HYDRAULIC) AS THE DESCRIPTION AND CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,800. THE VIN WAS NOT AVAILABLE.

Oct 17, 2013 10 mi

TL* THE CONTACT OWNS A 2013 HARLEY-DAVIDSON FLTHTK MOTORCYCLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE REAR BRAKES FAILED TO RESPOND UPON ENGAGEMENT. THE FRONT BRAKES WERE OPERABLE AND STOPPED THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION WHERE A BLEEDING OF THE BRAKES WAS PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 10. UPDATED 10/29/13*CN THE CONSUMER STATED THE LOWER PANEL COVERS WERE FALLING OFF. UPDATED 10/30/2013 *JS

Oct 17, 2013 10 mi

TL* THE CONTACT OWNS A 2013 HARLEY-DAVIDSON FLTHTK MOTORCYCLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE REAR BRAKES FAILED TO RESPOND UPON ENGAGEMENT. THE FRONT BRAKES WERE OPERABLE AND STOPPED THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION WHERE A BLEEDING OF THE BRAKES WAS PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 10. UPDATED 10/29/13*CN THE CONSUMER STATED THE LOWER PANEL COVERS WERE FALLING OFF. UPDATED 10/30/2013 *JS