The Harley-Davidson Softail is an iconic cruiser motorcycle platform featuring the classic hardtail appearance with hidden rear suspension. With 108 NHTSA complaints on record, the Softail has shown engine and fuel system concerns that riders should be aware of.

108
Total Complaints
2
Total Recalls
16
Model Years
0
Reported Deaths

Best Years

These years have the fewest reported problems.

Common Problem Categories

Engine And Engine Cooling 20
Fuel System, Gasoline 14
Power Train 12
Wheels 8
Electrical System 8

Complaints by Model Year

All Model Years

Year Complaints Recalls Crashes Fires Rating
2013 2 0 0 0 Good
2012 8 1 0 0 Average
2011 6 1 0 0 Average
2010 2 0 0 0 Good
2008 4 0 0 0 Average
2007 6 0 0 0 Average
2005 8 0 0 0 Average
2004 8 0 0 0 Average
2003 16 0 2 2 Below Average
2002 10 0 0 0 Average
2001 4 0 0 0 Average
2000 14 0 0 0 Below Average
1998 6 0 2 0 Average
1997 2 0 0 0 Good
1996 6 0 0 0 Average
1995 6 0 2 0 Average

Harley-davidson Softail Years to Avoid

2003, 2000, 2002

Best Harley-davidson Softail Years

2010, 2013, 1997

Frequently Asked Questions

What are the most common problems with the Harley-Davidson Softail?

The most frequently reported issues involve Engine And Engine Cooling (20 complaints), Fuel System (14 complaints), and Power Train (12 complaints). Wheel and electrical issues also appear.

Which Harley-Davidson Softail years should I avoid?

The 2003 model year has the highest number of complaints (16), followed by 2000 (14) and 2002 (10). The early 2000s production years show elevated concerns.

Is the Harley-Davidson Softail reliable?

The Softail has moderate reliability concerns typical of air-cooled V-twin motorcycles. Engine and fuel system maintenance are essential for long-term reliability.

What should I check when buying a used Harley-Davidson Softail?

Inspect engine condition and oil quality, check the fuel system components, test powertrain operation, examine wheels and tires, and review complete service history.