This Problem Across All Years
I purchased a 2015 Honda Accord Hybrid in 2015. In early April 2021, I noticed my driver’s door lock was not working. At first intermittently then not at all. I took it to my Honda dealership and paid to have it repaired. Shortly after, the other 3 actuators stopped working. This time I realized something was wrong so I spoke to my Honda dealership & they had Honda USA pay the $100 deductible on MY extended warranty. In Nov. 2023 I tried to get my grandchild out of the backseat car seat but the door would not open. I had to run around to the driver’s front door, unlock it, reach over and manually unlock the passenger’s front door and then I was able to open the back door to reach my grandchild. If this had been an emergency, even the few minutes that it took me to unlock the door could mean the difference between life and death. THIS IS A MAJOR SAFETY ISSSUE! I spoke with my dealership and Honda USA & they agreed to pay for most of the(5t)actuator .I was told “this is the last thing they will do for me!” As if I asked for their door actuators to be faulty. I have owned Honda’s since 1989 and have NEVER had an issue like this. Yes, parts break but not multiple times the same part. It is obviously defective. Yesterday, I tried to get my grandchild out of her car seat again and again the door would not open. I have now replaced the actuators once and am on my second round of replacing them. I Google searched and saw Honda recalled actuators for certain make and models, is there a reason someone’s life is more valuable based on the make and model they drive? I see it took a class action lawsuit to get Honda to recall the actuators on other models and provide a 7 year extended warranty on the part. I’m hopeful it won’t again take a class action lawsuit but rather your investigation to realize there are still too many faulty door actuators still in circulation. I’ve put Honda on notice but would rather it not come down to a life and death situation. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT
I purchased a 2015 Honda Accord Hybrid in 2015. In early April 2021, I noticed my driver’s door lock was not working. At first intermittently then not at all. I took it to my Honda dealership and paid to have it repaired. Shortly after, the other 3 actuators stopped working. This time I realized something was wrong so I spoke to my Honda dealership & they had Honda USA pay the $100 deductible on MY extended warranty. In Nov. 2023 I tried to get my grandchild out of the backseat car seat but the door would not open. I had to run around to the driver’s front door, unlock it, reach over and manually unlock the passenger’s front door and then I was able to open the back door to reach my grandchild. If this had been an emergency, even the few minutes that it took me to unlock the door could mean the difference between life and death. THIS IS A MAJOR SAFETY ISSSUE! I spoke with my dealership and Honda USA & they agreed to pay for most of the(5t)actuator .I was told “this is the last thing they will do for me!” As if I asked for their door actuators to be faulty. I have owned Honda’s since 1989 and have NEVER had an issue like this. Yes, parts break but not multiple times the same part. It is obviously defective. Yesterday, I tried to get my grandchild out of her car seat again and again the door would not open. I have now replaced the actuators once and am on my second round of replacing them. I Google searched and saw Honda recalled actuators for certain make and models, is there a reason someone’s life is more valuable based on the make and model they drive? I see it took a class action lawsuit to get Honda to recall the actuators on other models and provide a 7 year extended warranty on the part. I’m hopeful it won’t again take a class action lawsuit but rather your investigation to realize there are still too many faulty door actuators still in circulation. I’ve put Honda on notice but would rather it not come down to a life and death situation. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT
My AC compressor is failing, despite the fact that the car is less than 7 years old (purchased Nov 2015) and was driven sparingly for two pandemic years. Other Hondas and several other 2015 car models are known to have AC compressor recalls, of which I think this is related. These units should not have to be replaced so early. Also, my dealer charged $400 just to identify the issue and wanted more than $1700 to fix it despite the part being available for less than $500. That’s price gouging on top of selling defective vehicles.
The window side run channel inexplicably began to fold and buckle, making it impossible to close the driver’s side front window.
My AC compressor is failing, despite the fact that the car is less than 7 years old (purchased Nov 2015) and was driven sparingly for two pandemic years. Other Hondas and several other 2015 car models are known to have AC compressor recalls, of which I think this is related. These units should not have to be replaced so early. Also, my dealer charged $400 just to identify the issue and wanted more than $1700 to fix it despite the part being available for less than $500. That’s price gouging on top of selling defective vehicles.
The window side run channel inexplicably began to fold and buckle, making it impossible to close the driver’s side front window.
WHEN CAR PARKS AND KEY INSIDE (IN STATIONARY) AND WHEN YOU LEAVE THE CAR MAY BE AROUND 1 MINUTE, THE DOOR WILL LOCK ITSELF. THIS WOULD LIKELY CREATES SAFETY HAZARDS TO OTHER VEHICLES IF THE VEHICLE HAPPEN TO PARK IN THE MIDDLE OF ROADWAY.
WHEN CAR PARKS AND KEY INSIDE (IN STATIONARY) AND WHEN YOU LEAVE THE CAR MAY BE AROUND 1 MINUTE, THE DOOR WILL LOCK ITSELF. THIS WOULD LIKELY CREATES SAFETY HAZARDS TO OTHER VEHICLES IF THE VEHICLE HAPPEN TO PARK IN THE MIDDLE OF ROADWAY.
AFTER THE CAR HAS WARMED UP, A HIGH PITCHED WHISTLING SOUND (THINK DOG WHISTLE) EMITS UPON RAPID ACCELERATION BETWEEN 30 AND 70 MPH. HAVE WORKED WITH HONDA SERVICE DEPTS, ENGINEERS, AND CUSTOMER SERVICE SINCE FEBRUARY (ESTIMATED DATE) TO NO RESOLUTION. NOISE BEGAN AROUND 41K MILES AND HAS CONTINUED SINCE. IT IS A DISTRACTION MAKING IT DIFFICULT TO CONCENTRATE WHEN DRIVING.
AFTER THE CAR HAS WARMED UP, A HIGH PITCHED WHISTLING SOUND (THINK DOG WHISTLE) EMITS UPON RAPID ACCELERATION BETWEEN 30 AND 70 MPH. HAVE WORKED WITH HONDA SERVICE DEPTS, ENGINEERS, AND CUSTOMER SERVICE SINCE FEBRUARY (ESTIMATED DATE) TO NO RESOLUTION. NOISE BEGAN AROUND 41K MILES AND HAS CONTINUED SINCE. IT IS A DISTRACTION MAKING IT DIFFICULT TO CONCENTRATE WHEN DRIVING.