2018 HONDA ACCORD HYBRID Unknown Or Other Problems

Honda of Kirkland (12420 NE 85th St, Kirkland, WA 98033) failed to remedy a recall on my vehicle within a reasonable period of time. I received notice by mail from American Honda in late November that the parts to remedy a recall on my vehicle were now available, and I could have it serviced for free at any authorized Honda dealer. I contacted Honda of Kirkland on December 2, and they told me the parts were not available and declined to schedule an appointment. I called them again on December 9, and they said they placed an order for the parts, and would call me back to schedule an appointment. On January 2 (24 days since last contact, 31 days since initial contact), they still had not called me back, so I called them again, and they informed me that the first available appointment would be on April 17. I then reached out another authorized Honda dealer, still on January 2, and they ordered the parts and said they would call back. A few days later, they called back to confirm they had the parts, and scheduled an appointment for January 27. So it was clearly possible to remediate the defect in a reasonable period of time -- Honda of Kirkland simply chose not to do so. In summary, Honda of Kirkland obstructed each of my three attempts to have this defect remediated, by: 1. Falsely claiming that the parts were not unavailable. 2. Promising and then failing to contact me to schedule an appointment. 3. Offering me a first-available appointment 136 days after I first contacted them.

My complaint is concerning NHTSA Recall Number 23V-858. The problem I have is this. I called my Honda dealer today saying I wanted to bring in my vehicle to have the fuel pump replaced as is stated in the recall. I was told that the part would have to be ordered but before ordering the part the dealership would want to perform a diagnostic test on my vehicle to see if my fuel pump had an issue. Here's the part that I have a BIG problem with. If my fuel pump is deemed to be defective, they will order the part and replace it at no charge and will not charge me for the diagnostic test (I seem to recall it being in the ~$180 range). BUT, if the fuel pump is deemed to not be defective, I would be charged for the diagnostic. I argued with the receptionist that this is not something that's up for discussion as this is a Safety Recall from NHTSA and that Honda's own paperwork states that they will "replace the fuel pump for FREE" with no mention of first having to pass a diagnostic exam. I did manage to talk to the service manager and plead my case to show him that this would amount to a "money grab" if my vehicle were to not show a problem with the diagnostics. I also pointed out that the only way to see an "improperly molded impeller" (which is apparently the technical problem) would be to remove and inspect the fuel pump at which time you should just replace it anyway, since that's what Honda recall notification indicates. The service manager says he is going to waive any fee for my diagnostic test but I still have to have the diagnostic in order for them to be able to order the part. So I'lll be taking my vehicle in next Friday morning to have the diagnostic. I wonder how many people may have, over the past year or so, taken their cars to this dealership and had the diagnostic performed with a negative result for a failed fuel pump and incurred fee for something that they would not have brought their car in for had they not gotten the recall notification?

Car has approximately 51k miles, beginning to shake, not accelerating as it jerks while attempting to accelerate. Check engine displays but no warnings are available. Comes on and off.

DEFINITELY AUTOMATIC NOISE CANCELLING. HAVE HAD TO DEALERSHIP WHICH REPLACED MULTIPLE MICROPHONES. NOISE PERSISTS. USUALLY IN COLD WEATHER AND ALWAYS BETWEEN 50-55 MPH OR ~35 MPH. HUMMING / BUZZING NOISE EMITTED FROM FRONT SPEAKERS NEAR PASSENGER AND DRIVER FEET.

LOUD HUMMING/WHINING NOISE OCCURS WHILE DRIVING AT SPEEDS BETWEEN 35-50 MPH. THE ONLY WAY TO STOP THIS EAR SPLITTING NOISE IS TO CRACK A WINDOW. ACCORDING TO THE DEALER, IT IS A KNOWN-ISSUE WITH THE AUTOMATIC NOISE CANCELLING SYSTEM IN 2018 HONDA ACCORDS AND LATER. HONDA HASN'T BEEN ABLE TO FIX THIS ISSUE IN OVER 3 YEARS. IT IS EXTREMELY DISTRACTING TO THE DRIVER, NOT TO MENTION UNSAFE TO HAVE TO DRIVE WITH THE WINDOW OPEN IN FREEZING TEMPERATURE AND RAIN. IT HAPPENS TO ME ALMOST EVERY TIME I DRIVE, ESPECIALLY IN TEMPERATURES BELOW 50 DEGREES.

Mileage: 39,000

2018 HONDA ACCORD HYBRID TOURING - LOUD HUMMING NOISE WHILE CRUISING AT 52MPH. READ GOOGLE AND YOU'LL FIND MANY OTHERS HAVE SIMILAR ISSUES BUT NO KNOWN RESOLVE. HAVE BEEN REPEATEDLY ABLE TO REPRODUCE AND IT CAN BE OBNOXIOUS AT TIMES BUT OF COURSE HONDA DENIES ANY KNOWLEDGE OF THE ISSUE AND CLAIMS THEY ARE UNABLE TO REPRODUCE.

Mileage: 45,000

VERY LOUD ROARING NOISE WHEN DRIVING ABOUT 52-54MPH (AND INTERMITTENTLY AT OTHER SPEEDS). THIS NOT ENGINE NOISE, BUT SEEMS TO A GLITCH IN THE AUTOMATIC NOISE CANCELLING SYSTEM THAT CAUSES A FEEDBACK LOOP RESULTING IN AN ALARMING ROARING SOUND THAT CAN CAUSE DRIVER TO PANIC OR OTHERWISE BE DISTRACTED FROM DRIVING SAFELY.

A LOUD DRONING NOISE OCCURS RANDOMLY. NOTICEABLE NOT ONLY BY DRIVER BUT FRONT AND REAR PASSENGERS. THIS HAS BEEN BROUGHT TO THE DEALERS ATTENTION SINCE PURCHASE. THEY SAY THEY CANNOT REPLICATE THE NOISE. ORIGINALLY HAPPENED BETWEEN 40 AND 50 MPH BUT NOW OCCURS AT VARIOUS SPEED.

Mileage: 21,000

THERE IS A HUMMING COMING FROM THE REAR SPEAKERS. IT SEEMS TO BE COMING FROM THE NOISE CANCELING SYSTEM. THERE ARE A FEW DIFFERENT FORUMS WHERE PEOPLE ARE TALKING ABOUT IT. MY CAR IS A 2018, AND THERE ARE PEOPLE WITH 2020 VEHICLES COMPLAINING THE PROBLEM STILL EXISTS WITH THE NEW VEHICLES. I HAVE TAKEN IT TO THE DEALER A COUPLE OF TIMES, BUT THEY HAVE NO ANSWERS. YOU CAN CHECK HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T75510_DS980301?SNTEMLID=5110927846#MSG1127217 FOR ONE THREAD. I HAVE ALSO RECORDED THE SOUND AND PUT IT ON HTTPS://YOUTU.BE/SS9STC9DFPE ALSO AT HTTPS://YOUTU.BE/J5P7WUDRBIE AND HTTPS://YOUTU.BE/LYUWAKPAYFQ I PROMISE IT IS NOT A RICK ROLL.

Mileage: 2,000

A LOUD HUMMING NOISE COMES OUT OF THE SPEAKER AND I BELIEVE I'VE IDENTIFIED AS BEING THE AUTOMATIC NOISE CANCELING SYSTEM. IT'S MALFUNCTIONING TO THE POINT THAT I HAVE TO OPEN A WINDOW SLIGHTLY TO GET IT TO TURN OFF. I FEEL LIKE IT'S AT SUCH A DECIBEL THAT I'M HAVING HEARING LOSS FROM IT.

Mileage: 15,000

2018 HONDA ACCORD HYBRID TOURING PURCHASED 9/25/20 WITH 44K MILES. WITHIN THE 2 WEEKS I'VE OWNED THIS CAR I HAVE ALREADY NOTICED TWO LARGE ISSUES. THE FIRST AND MOST DISHEARTENING IS THE TERRIBLY REDUCED GAS MILEAGE COMPARED TO WHAT IT'S RATED FOR. I'M TOPPING OUT IN THE LOW 30'S WHEN IT'S RATED FOR 47MPG. THE SECOND ISSUE IS THE LOUD HUMMING NOISE WHILE DRIVING. A QUICK SEARCH ONLINE SHOWS THAT MANY OTHER OWNERS ALSO HAVE BOTH THESE ISSUES.

Mileage: 44,000

AFTER 3 MONTHS OF NEW CAR OWNERSHIP AND APPX 2000 MILES WHEN YOU HIT 52 MPH THERE'S A LOUD ROARING NOISE THAT ABRUPTLY STOPS. ITS LOUDER IN COLD WEATHER. SAME NOISE ALSO HAPPENS AT LOWER SPEED OF APPX 35 -49 MPH BUT IS MUTED. CAR HAS BEEN INTO DEALER 5 TIMES FOR SAME ISSUE AD HONDA HASN'T BEEN ABLE TO FIX. NOISE HAPPEN ON ANY ROAD WHILE IN MOTION. 1ST DEALER CHECK WAS IN NOV 2018. I FILLED COMPLAINT NUMBER: 11303013 BUT HAVE NEVER HEARD BACK FROM ANYONE. MULTIPLE HONDA HYBRID OWNERS HAVE THIS PROBLEM.

Mileage: 1,000

WHEN I SLOW DOWN MY HYBRID 2018 HONDA ACCORD USING THE REGENERATIVE BRAKING PEDALS I REALIZED THE CAR SLOWS DOWN ENOUGH THAT THE FOLLOWING NEEDS TO BE WARNED BY BRAKE LIGHTS COMING ON. THE CURRENT DESIGN OF THE CAR THE BRAKE LIGHTS DON'T COME ON WITH REGENERATIVE BRAKING AND THIS CAN CAUSE REAR END COLLISION. *TR

AFTER 3 MONTHS OF NEW CAR OWNERSHIP AND APPX 2000 MILES WHEN YOU HIT 52 MPH THERE'S A LOUD ROARING NOISE THAT ABRUPTLY STOPS. ITS LOUDER IN COLD WEATHER. SAME NOISE ALSO HAPPENS AT LOWER SPEED OF APPX 35 -49 MPH BUT IS MUTED. CAR HAS BEEN INTO DEALER 5 TIMES FOR SAME ISSUE AD HONDA HASN'T BEEN ABLE TO FIX. NOISE HAPPEN ON ANY ROAD WHILE IN MOTION. 1ST DEALER CHECK WAS IN NOV 2018.

Mileage: 2,000

VEHICLE EXHIBITS HUMMING NOISE OF VARYING VOLUME AT VARIOUS DRIVING SPEEDS. ISSUE EXACERBATES AT ~53 MPH AND IN COLDER WEATHER. BROUGHT VEHICLE TO DEALER 5 TIMES, WITH FAILURE TO RESOLVE THE ISSUE AFTER EACH VISIT.

Mileage: 3,500

REPEATEDLY AT RANDOM INTERVALS DURING HOT & COLD WEATHER I HEAR LOUD BUZZING VIBRATION SOUND COMING FROM AREA HOUSING HIGH VOLTAGE LITHIUM ION BATTERY!!! OVER THE PAST ONE YEAR. ALWAYS WHILE DRIVING AT 46 TO 52 MPH, NOW IN COLD WEATHER IS STARTING AT 35 MPH . I FEAR OVER HEATING OR FIRE FROM HIGH VOLTAGE LITHIUM ION BATTERY!!! I HAD THE DEALER REPLACE A MIC LOCATED IN THE CABIN AND NOT PROBLEM WAS CORRECTED, 7 DIFFERENT TECHNICIANS AT HONDA HAD HEAR THIS NOISE BUT THEY DON"T KNOW WHAT IT IS. THIS IS BEEN HAPPEN SINCE THE CAR HAD 4200 MILES NOW IS 28000 AND IS GETTING WORST . PLEASE IF YOU HAVING THIS SIMILAR ISSUE TAKE THE TIME TO REPORT IT HERE SO HONDA CAN TAKE IT SERIOUS THIS CAN BE A FIRE HAZARD .

THE VEHICLE MAKES A DRONE LIKE HUMMING NOISE. DEALER SAYS THEY ARE UNABLE TO DUPLICATE AND I SHOULD REPORT THE PROBLEM TO HONDA. NOISE HAPPENS INTERMITTENTLY WHEN DRIVING CAR AT ALL SPEEDS.

Mileage: 12,000

THE WINDSHIELD ON MY 2018 HONDA ACCORD HYBRID TOURING CRACKED SPONTANEOUSLY WHILE IT WAS BEING BACKED OUT OF A DOWNTOWN PARKING SPACE. IT HAS FEWER THAN 7,500 MILES ON IT. I'M TOLD THERE IS A 4 TO 8 MONTH BACKORDER FOR AN OEM REPLACEMENT - THE ONLY KIND THAT HONDA WILL ACCEPT IF I'M TO MAINTAIN THEIR WARRANTY.

Mileage: 7,100

WHILE DRIVING AT HIGHWAY SPEED, THE SUNROOF EXPLODED. NO OBJECT STRUCK THE GLASS TO CAUSE THE DAMAGE. THERE WAS VERY LITTLE GLASS INSIDE THE VEHICLE AND THE EXPLOSION APPEARS TO HAVE BEEN OUTWARD.

Mileage: 50,000

WHILE ACCELERATING ONTO A HIGHWAY BETWEEN 35 AND 60MPH, THIS VEHICLE OCCASIONALLY EXHIBITS A ROARING SOUND THAT CAN FOOL THE DRIVER INTO BELIEVING THAT A LARGE TRUCK HAS COME UPON THEM AND IS IMMEDIATELY TO ONE SIDE OR THE OTHER. THIS CREATED AN UNSAFE SITUATION IN MY CASE WHEN I TOOK MY EYES OFF THE ROAD AHEAD THE FIRST SEVERAL TIMES THE NOISE OCCURRED TO VISUALLY SEARCH THE SIDES FOR A CLOSELY APPROACHING VEHICLE THAT DID NOT ACTUALLY EXIST. HONDA HAS VERIFIED THIS ROARING NOISE PROBLEM ON MY VEHICLE AS WELL AS NUMEROUS OTHER 2018 ACCORD HYBRIDS, BUT HAS FAILED TO CORRECT THE PROBLEM, INFORMING ME ONLY THAT THEY ARE "SEARCHING" FOR A SOLUTION TO THE PROBLEM. I AM USED TO THE ROARING NOISE NOW, AND KNOW WHEN TO EXPECT IT, BUT IF SOMEONE ELSE DRIVES MY CAR THEY WILL MORE THAN LIKELY REACT IN AN UNSAFE MANNER EXACTLY AS I DID DURING THE FIRST FEW NOISE OCCURRENCES.

Mileage: 3,500

I PURCHASED A NEW 2018 HONDA ACCORD HYBRID ON JUNE 30, 2018 FROM HONDA OF KIRKLAND FOR MY DAUGHTER. ON MONDAY, FEBRUARY 25, 2019, WHEN SHE WAS DRIVING BACK FROM CLASS ON A ROAD AT 35 MPH, THE COLLISION MITIGATION SYSTEM BRAKE WARNING FLASHED THEN BRAKED IMMEDIATELY, STOPPING THE CAR IN TRAFFIC. NO OBSTACLES OR CARS WERE IN FRONT OF HER. FORTUNATELY, THE CARS BEHIND HER WERE FAR ENOUGH AWAY THAT THEY WERE ABLE TO STOP. IN ADDITION, SHE TRIED TO GET OUT OF THE WAY OF TRAFFIC BY PRESSING THE ACCELERATOR, BUT THE CAR WOULD NOT RESPOND FOR SEVERAL MOMENTS AFTER THE AUTOMATIC BRAKING OCCURRED. SHE ALSO TOLD ME THAT THE BRAKE WARNING HAD BEEN COMING ON OFTEN WHEN NOTHING WAS IN FRONT OF HER. IN ADDITION, THE LANE DEPARTURE FEATURE HAS BEEN MALFUNCTIONING, TRYING TO PULL HER TO THE LEFT LANE INTO ONCOMING TRAFFIC WHEN DRIVING ON CURVING ROADS. THE CAR IS CURRENTLY AT THE HONDA DEALERSHIP, BUT THE ONLY THING THEY FOUND WAS "A LITTLE DIRT" ON ONE OF THE SENSORS, STATING THAT THERE WAS NOTHING WRONG WITH THE HONDA SENSING SYSTEM. I HAVE FOUND CLASS ACTION LAWSUITS FILED AGAINST HONDA FOR FAULTY COLLISION MITIGATION SYSTEMS ON AT LEAST TWO OF THEIR MODELS (ACCORD & CRV). IN ADDITION, I HAVE FOUND PAGES OF RESULTS FOR THESE PROBLEMS WITH HONDA AND ACURA (HONDA CORPORATION) WHEN SIMPLY TYPING IN "COLLISION MITIGATION SYSTEM PROBLEMS". PLEASE SEE THE LINKS BELOW. *DT CONSUMER REQUESTED TO ADD THE FOLLOWING LINK HTTPS://WWW.CLASSLAWGROUP.COM/HONDA-ACCORD-COLLISION-MITIGATION-SYTEM-CLASS-ACTION-LAWSUIT/ *JB

Mileage: 4,000

WHILE DRIVING THE DISPLAY AUDIO PORTION OF THE CAR WILL SHUT OFF RANDOMLY AND RESTART, OR FREEZE, THEN SHUT DOWN, AND RESTART. THERE IS SOMETIMES AN AUDIO WARNING (BEEP) OFTEN TIMES IT WILL JUST RANDOMLY SHUT DOWN. I HAVE EXPERIENCED IT NO FEWER THAN 8 TIMES WHILE DRIVING SINCE AUGUST. IT HAS HAPPENED IN BOTH CITY DRIVING AND HIGHWAY DRIVING. IT ALWAYS OCCURS WHEN THE VEHICLE IS IN MOTION. MOST INSTANCES HAVE OCCURRED WHEN USING MY MOTOROLA G5 PLUS CONNECTED VIA USB AND USING ANDROID AUTO FOR DIRECTIONS, HOWEVER, NOT EVERY INSTANCE. THE DEALERSHIP AND I HAVE BOTH DONE A FACTORY RESET ON THE HEAD UNIT IN THE VEHICLE, AS WELL AS HAD IT SERVICED FOR THE RECALL AND THE ISSUE STILL PERSISTS.

Mileage: 3,000

NEW 2018 HONDA ACCORD HYBRID MAKES LOW FREQUENCY "BUZZING" NOISE WHILE PARKED IN GARAGE SEVERAL HOURS AFTER 30 MINUTES OR MORE RIDE. BUZZING NOISE NOT HEARD IMMEDIATELY AFTER ENGINE SHUT OFF. NOISE NOT HEARD UNTIL SERENDIPITY ACCESSING GARAGE AT LEAST TWO HOURS AFTER ENGINE SHUT OFF. MULTIPLE OCCASION "BUZZING" SOUND LOCATED IN TRUNK WHERE LITHIUM BATTERIES ARE!

Mileage: 657

PARKING SENSOR DESIGN FAILURE. THE PARKING SENSOR ALARM INTERMITTENTLY GOES OFF WHEN THE VEHICLE IS TRAVELING 5 MPH OR LESS, SOMETIMES EVEN WHEN THE VEHICLE IS NOT MOVING. THIS FAILURE IN THE SYSTEM IS A DISTRACTION TO THE DRIVER CAUSING THE DRIVER TO STOP WHAT HE/SHE IS DOING TO IDENTIFY THE ALARM. NORMALLY, THIS WOULD NOT BE AN A MAJOR ISSUE, HOWEVER, WHEN STOPPED WAITING TO TURN LEFT FROM ONE LANE OF TRAFFIC WITH LITTLE TO NO MEDIAN, ONCOMING TRAFFIC WILL CAUSE THE SYSTEM TO CONSTANTLY GO OFF DISTRACTING THE DRIVER. THERE ARE ALSO TIMES WHEN THE VEHICLE IS COMPLETELY STOPPED AND SITTING BEHIND ANOTHER VEHICLE, THAT THE SYSTEM WILL AGAIN GO OFF INDICATING THE DRIVER IS ABOUT TO HIT AN OBJECT EVEN THOUGH THE CAR IS COMPLETELY STATIONARY. I TOOK THIS VEHICLE TO THE LOCAL HONDA DEALER ONLY TO BE TOLD THERE WAS NOTHING WRONG WITH THE SYSTEM AND THE SYSTEM WAS DESIGNED THIS WAY. THIS SYSTEM IS A DISTRACTION TO DRIVERS AND VERY LIKELY COULD CAUSE SENSORY OVERLOAD TO DRIVERS IF NOT CORRECTED.

Mileage: 10