2010 HONDA ACCORD Electrical System Problems

While backing out of my garage, my daughter observed flames coming out from the front center of the hood. I then put the car into park, and we got out of the car. I opened the hood, and observed smoke coming out of the alternator, and flames coming from the lower engine area. I then went into my garage to get my fire extinguisher, and put out the flames. I then phoned a towing service to transport my 2010 Honda Accord to the Mobil Station at 12 mile and Farmington Roads where I normally have my Honda serviced. I then telephoned my mechanic at the Mobil station to let him know that the two truck would deliver my car to him shortly. My mechanic then recommended replacing the alternator and started, which I agreed to. The next repair was to replace the engine wiring in my Honda Accord, which did not repair the vehicle. After 8-9 days, could not repair my 2010 Honda Accord, On October 8, 2024 my neighbor and I visited Suburban Honda in Farmington Hills, and were told to contact Honda America to open a case, which we did. After phoning 800-999-1009, and sharing the details of the engine compartment fire, an official Honda case [XXX] was opened to document the engine fire in my 2010 Honda Accord. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Keeps locking ever time I stop and shakes when I try to make a turn like it loses power.

ABS modular malfunctioning and messing up brakes so lights stay on.

This past week I experienced a catastrophic malfunction with the vehicle, while driving it appeared to short circuit and shut down. It would not allow me to drive in any gear whatsoever. Upon taking it to a mechanic at Jiffy Lube he stated the incident is identical and experienced the same issues that Honda and the Dept of Transportation deemed a recall that could have ended in severe injury or death. That issue and recall being (see below) Powertrain:Auto Transmission Control Module (TCM,PCM). You see the mechanic at Jiffy Lube referred me to this recall due to his analysis and diagnosis being the same. Whom stated that the vin doesn't state a recall, but it being the exact same model, make, engine, year, and coupled with the fact that it has TCM and PCM catastrophic damage, I was subjected to and encountered. I request this matter be further researched and investigation conducted because 1.5 million vehicles were effected and I'd feel more confident and place more faith in Honda upon investigation.

The contact owns a 2010 Honda Accord. The contact stated that when he drives his vehicle over 40 MPH, the check engine warning light was illuminated and the vehicle would lose power. The contact stated that the accelerator was depressed and the vehicle failed to increase in speed. The failure occurred on several occasions. The vehicle was taken to an independent mechanic who replaced the crank sensor, spark plugs, as well as catalytic converter. The vehicle was driving normally for about a year, however, the failure reoccurred. The dealer or manufacturer was not notified of the failure. The contact referenced NHTSA Campaign Number: 11V004000 (Electrical System) however his vehicle was not included in the recall. The failure mileage was 160,000

Mileage: 160,000

STALLING. FUEL CONSUMPTION. HEADLIGHTS REPAIRED. ELECTRICAL.

Mileage: 89,002

PASSENGER AIR BAG KEEPS GOING ON AND OFF . THERE IS A ELECTRICAL PROBLEM WITH THE FRONT AND BACK LOCKS . THE VCT ACTUATOR HAS GONE BAD ON THE CAR WHICH CAUSE IT TO MAKE A LOUD RATTLE NOISE . THERE IS ALSO SOMETHING UNDER THE CAR THAT'S LOOSEN UNDERNEATH THE CAR WHEN YOU MAKE A TURN YOU HEAR A KNOCKING NOISE . *TR

IN THE PAST 2 YEARS I HAVE REPLACED THE SPARK PLUGS AND IGNITION COILS TWICE! I HAVE HAD TO TOP OFF MY OIL WITHOUT HAVING OIL LEAKAGE. I HAVE REPLACED MY BATTERY TWICE, AND NOW NEED TO REPLACE MY ALTERNATOR. APPARENTLY, THERE IS A CORRELATION BETWEEN THE OIL AND ELECTRICAL ISSUES.. IT MUST BE GETTING PAST PISTONS SOMEHOW. THIS IS AN ISSUE THAT MANUFACTURER SHOULD HAVE ADDRESSED!

Mileage: 100,000

2010 HONDA ACCORD. CONSUMER WRITES IN REGARD TO DEALERSHIP FALSIFYING ODOMETER MILEAGE. *AS *TR

TL* THE CONTACT OWNS A 2010 HONDA ACCORD. THE CONTACT STATED THAT THE IGNITION FAILED. ONCE THE VEHICLE WAS STARTED, IT HESITATED WHILE DRIVING AS IF IT WOULD STALL. ALSO, THE MAINTENANCE AND SPARK PLUG INDICATORS ILLUMINATED. FURTHERMORE, THE TAIL LIGHTS SHORTED OUT AND FAILED TO ILLUMINATE RANDOMLY. THE CONTACT WAS UNCERTAIN IF THE FAILURES WERE RELATED TO NHTSA CAMPAIGN NUMBERS: 11V395000 (POWER TRAIN) AND 11V004000 (ELECTRICAL SYSTEM). CROWN HONDA OF SOUTHPOINT (1001 SOUTHPOINT AUTOPARK BLVD, DURHAM, NC 27713, (919) 883-4960) WAS CONTACTED AND INDICATED THAT AN APPOINTMENT NEEDED TO BE SCHEDULED TO DIAGNOSE THE VEHICLE. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL OR WARRANTY CAMPAIGN. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

WHEN DRIVING VEHICLE IN CITY AND HIGHWAY THE DOOR LOCKS KEEP LOCKING AND UNLOCKING. ELECTRONIC KEY LOCK ONLY LOCKS AND UNLOCKS THE THE PASSENGER SIDE AND NOT THE DRIVER SIDE. VEHICLE IS IN MOTION.

Mileage: 130,000

I HAVE A BROKEN AIRBAG SENSOR WIRE UNDER MY FRONT PASSENGER SEAT. THE WIRE BROKE ON IT'S OWN FROM SIMPLY MOVING THE SEAT FOR MY DAUGHTER TO GET IN THE BACK SEAT. HONDA WANTS OVER $400 TO REPLACE THIS AND CLAIMS THE WIRE LOOKS TO HAVE BEEN CUT. HOWEVER I AM THE ONLY OWNER OF THIS VEHICLE & NEVER CUT THIS WIRE. I TOOK THE CAR TP ANOTHER AUTO SHOP WHO GAVE ME THEIR OPINION THE WIRE SIMPLY BROKE THRU NORMAL USE. I BELIEVE HONDA NEEDS TO REPAIR THIS AT NO COST AS IT'S A SAFETY CONCERN & NOW THE AIRBAG LIGHT STAYS LIT UP AT ALL TIMES & I DON'T KNOW IF THE AIRBAGS WILL WORK IN AN ACCIDENT. I CONTACTED HONDA AGAIN TODAY ABOUT THIS & EVEN WITH THE OPINION OF AN AUTO SHOP THEY ARE SAYING THEY CAN'T HELP SINCE THE VEHICLE ISN'T UNDER WARRANTY.

VEHICLE IS A 2010 HONDA ACCORD COUPE, V6 EX-L, MANUAL TRANSMISSION. 6/28/17: WHEN STARTED THE VEHICLE AFTER AN APPOINTMENT, THE ELECTRICAL WARNING LIGHTS APPEARED ON THE DASH. CALLED MECHANIC TO SEEK GUIDANCE. ABOUT HALF WHERE THERE, THE CAR FILLED WITH A LOUD HUM SOUND, THEN ABRUPTLY WENT AWAY. WARNING LIGHTS ON THE DASHBOARD TURNED OFF. TOOK CAR TO THE MECHANIC ANYWAY. ALTERNATOR WAS FAILING. REPLACED ALTERNATOR AT 60,665 MILES. 9/7/17: TOOK CAR TO LOCAL MECHANIC DUE TO PERSISTENT ROCKING NOISE THAT WAS COMING FROM UNDER THE FRONT SIDE OF THE CAR WHEN SLOWING/BRAKING. INFORMED OF A SIGNIFICANT ISSUE THAT COULD CAUSE LOSS OF STEERING AT ANYTIME DUE TO A CRACK IN THE STEERING RACK AND PINON ASSEMBLY. REPLACED STEERING RACK AND PINON, OUTER TIE ROD ENDS AND THE MOTOR MOUNT BY THE DRIVE BELT AREA AT 62,201 MILES. ADDITIONAL PART ORDERED TO COMPLETE THE WORK TORSION ARM BUSHINGS) WAS ORDERED 9/8/17. INSTRUCTED TO RETURN WITH VEHICLE WHEN FOR LATER INSTALL. 9/29/17: RETURNED VEHICLE TO LOCAL MECHANIC WHO INSTALLED TORSION ARM BUSHINGS. DURING THIS WORK, THEY NOTICED THAT THE LOWER CONTROL ARM BUSHINGS WERE BADLY CRACKED ON BOTH ENDS (PICTURES ATTACHED) WHICH WERE REPLACED AT 62.855 MILES.

Mileage: 61,000

THE CAR JOLTS WHEN PUT INTO GEAR AND WHEN TRANSMISSION SHIFTS BETWEEN GEARS. FEELS LIKE THE CAR IS GOING TO STALL DURING TRANSMISSION SHIFTS DURING ACCELERATION/DECELERATION. THE CHECK ENGINE LIGHT IS ON AND D LIGHT IS BLINKING. REQUIRED THE ENGINE WIRING HARNESS AND DRIVERS UNDER DASH FUSE BOX TO BE REPLACED. HONDA SAYS THE CAR IS NOT INCLUDED IN RECALL FOR THIS EVEN THOUGH HONDA HAS A RECALL FOR POTENTIAL FAILURE WITH THE ENGINE WIRING HARNESS CONNECTOR FOR THE 2010 ACCORD. *JS

Mileage: 80,000

ALL 4 OF MY LOCK ACTUATORS HAVE GONE OUT IN ABOUT A 6 YEAR PERIOD OF TIME. THEY WENT OUT INDIVIDUALLY APPROXIMATELY A YEAR APART. THE PROBLEM STARTED WITHIN THE FIRST 3 YEARS OF OWNING THE CAR AND SHOULD HAVE BEEN COVERED UNDER THE WARRANTY. HONDA DID COVER THE FIRST BUT REFUSED TO COVER THE OTHER 4. I️ HAD ASKED TO TO HAVE ALL OF THEM REPLACED INITIALLY AND WAS TOLD NO. HONDA OBVIOUSLY BOUGHT A BATCH OF BAD LOCK ACTUATORS. I HAVE OWNED 8 HONDA'S OVER THE LAST 35 YEARS AND HAVE NEVER HAD A SINGLE LOCK ACTUATOR GO OUT IN ANY HONDA I️ HAVE EVER OWNED.

Mileage: 25,000

WITHIN THE LAST YEAR WHEN MY CAR IS FIRST STARTED IT GRINDS WHEN THE KEY IS TURNED. LIKE IT IS NOT BEING TURNED ALL THE WAY OR BEING HELD TOO LONG BUT IT ISN'T. DOES NOT HAPPEN AFTER THE FIRST START AND DOESN'T HAPPEN EVERY TIME. SEEMS TO BE WORSE WHEN IT IS COLD.

TL* THE CONTACT OWNS A 2010 HONDA ACCORD. WHILE COMING TO A STOP OR APPLYING THE ACCELERATOR PEDAL AFTER A COMPLETE STOP, THE VEHICLE FAILED TO ACCELERATE AND STALLED. THE BATTERY AND OIL WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE IMMEDIATELY AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT RESEARCHED THE FAILURE ONLINE AND FOUND NHTSA CAMPAIGN NUMBER: 11V004000 (ELECTRICAL SYSTEM), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000.

Mileage: 106,000

WHILE DRIVING VEHICLE, THE ENGINE CAUGHT ON FIRE AND THE ENGINE COMPARTMENT BURNED UP. THE FIRE DEPARTMENT HAD TO PUT OUT THE FIRE...ON A CITY STREET.

Mileage: 65,000

DOOR LOCK ACTUATORS HAVE STOPPED LOCKING AND UNLOCKING THE DOORS ON THREE OF THE FOURS DOORS OF THE CAR. I HAVE TO MANUALLY LOCK AND UNLOCK THE DRIVERS DOOR WITH THE KEY IN ORDER TO LOCK IT. THE TWO REAR PASSENGER DOORS DO NOT UNLOCK VIA THE INTERIOR UNLOCK BUTTON ON THE DRIVER SIDE AND MUST BE MANUALLY UNLOCKED AND LOCKED BY FLIPPING THE DOOR LOCK ITSELF ON EACH DOOR. THIS IS RIDICULOUS FOR A CAR THAT IS ONLY 7 YEARS OLD .. TO HAVE ALL THREE DOOR AFFECTED IS FAULTY EQUIPMENT AND NOT INCORRECT USE. THIS HAS BEEN HAPPENING FOR ABOUT 5 MONTHS BUT WE INITIALLY THOUGHT IT WAS THE BATTERY IN THE ELECTRONIC KEYS. AFTER REPLACING IT AND THE PROBLEMS CONTINUING THE CAR WAS BROUGHT IN FOR DIAGNOSTICS AND WE WERE TOLD THE 3 ACTUATORS NEEDED TO BE REPLACED.

Mileage: 75,000

ON FEBRUARY 10, 2017 THE CAR HORN SOUNDED FOR APPROXIMATELY 10 MINUTES, AND THIS REPEATED TWICE BEFORE 2 AM. THE CAR WAS IN THE DRIVEWAY, AND NO ONE WAS NEAR IT. THE KEY WAS ON THE TABLE. THE ACTION WAS SPONTANEOUS. IT STOPPED ONLY WHEN I UNLOCKED THE CAR DOOR. WHEN I STARTED THE CAR LATER IN THE MORNING AT LEAST FOUR SAFETY WARNINGS APPEARED INCLUDING "BRAKES" ON THE INSTRUMENT PANEL. THIS BEHAVIOR WAS CONFIRMED BY THE DEALER DARCARS HONDA IN BOWIE MARYLAND, WHERE IT WAS ATTRIBUTED TO A FUSE BOX WHICH MUST BE REPLACED. I AM AFRAID TO DRIVE THE CAR, EVEN IF IT CAN BE REPAIRED, BECAUSE OF THE CAR'S SAFETY WARNING.

Mileage: 35,000

WHEN MAKING TURNS THE DOORS AUTOMATICALLY UNLOCK AND CABIN LIGHTS COME ON AS SOON AS YOU START DRIVING STRAIGHT AGAIN DOOR LOCK AND LIGHTS GO OFF. *TR

Mileage: 100,000

EVERY TIME YOU PRESS ACCELERATOR AFTER A STOP, THE POWER DOOR LOCKS CLICK AND WILL KEEP LOCKING/UNLOCKING THE DOORS WHILE DRIVING. THIS COULD BE DANGEROUS WITH KIDS IN THE CAR. PLUS IT IS VERY ANNOYING WHILE DRIVING. JUST PURCHASED THIS VEHICLE ONE DAY AGO. I HAVE READ WHERE MANY HONDA ACCORD OWNERS ARE EXPERIENCING THE SAME PROBLEM.

Mileage: 113,000

SEAT BELT WARNING LIGHT CAME ON. I TOOK THE CAR TO HERB CHAMBERS, SEEKONK, MA, AND THEY SAID IT WAS THE SAFETY HARNESS THAT NEEDED REPLACEMENT. THEY SAID THAT THEY WOULD HAVE TO ORDER THE PART AS THERE WAS A SHORTAGE OF THESE PARTS AVAILABLE. IT WOULD TAKE A COUPLE OF WEEKS TO GET THE PART. IT HAS BEEN APPROXIMATELY THREE MONTHS AND I STILL HAVE NOT HEARD FROM THEM.

Mileage: 40,000

TL*THE CONTACT OWNS A 2010 HONDA ACCORD. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 11V00400 (ELECTRICAL SYSTEM) HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 97,000. THE VIN WAS NOT AVAILABLE.

Mileage: 97,000

TODAY I WENT TO START MY CAR AND NOTICED THAT MY MILEAGE CHANGED FROM 45,000 TO 700,000. *TR

Mileage: 45,000

TL* THE CONTACT OWNS A 2010 HONDA ACCORD. THE CONTACT STATED THAT THE VEHICLE WOULD MAKE A SPARKING NOISE WHENEVER THE KEY WAS INSERTED INTO THE IGNITION SWITCH. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE WAS 36,000.

Mileage: 36,000

BROUGHT A CAR FROM MILLENNIUM HONDA IN HEMPSTEAD. LESS THEN 4 MONTHS NEED A NEW TRANSMISSION SERVICE MANAGER REFUSE TO GIVE ME A LOANER CAR WHEN I WENT TO GET IT FIXED. STILL HAVING PROBLEMS WITH MY CAR. SOLD ME A LEMON. MAKING A SOUND LIKE THE ENGINE IS GOING TO FALL OUT. *TR

Mileage: 40,000

DRIVING APPROXIMATELY-15 MPH ON A LOCAL ROUND-ABOUT AND THE ENGINE APPEARED TO STOP RUNNING. I COASTED TO AN INTERSECTION AND STOPPED ALONG THE ROAD. ENGINE TURNED OVER INITIALLY THEN ONLY BUZZING SOUND. SHIFTER LOCKED IN PARK AFTER STOPPING. DOOR LOCKS AND WINDOWS WERE FUNCTIONAL AS WELL AS THE FAN MOTOR. LIMITED LIGHTS ON THE PANEL, TIRE PRESSURE SYSTEM, AND RED PASSENGER SEAT ICONS WERE LIGHTED. I WOULD CONSIDER THIS A DANGEROUS OCCURRENCE. FORTUNATELY I WAS NOT IN A BAD LOCATION FOR STOPPING. *TR

Mileage: 62,000

ISSUE: FOR PAST 6 MONTHS THESE ISSUES HAS BEEN OBSERVED IN MY HONDA ACCORD V6 EX-L AND HAS INCREASED IN PAST 1 MONTH AND HAS BEEN SEEN AT LEAST 3 TIMES IN PAST MONTH. WHILE DRIVING BETWEEN 65-70 MILES/HOUR ON A GRADIENT ROADS, THE POWER TRAIN RPM INCREASES TO IN EXCESS OF 4000 RPM AND THE CAR STALLS, CAUSING THE STEERING WHEEL TO LOCKUP. YESTERDAY THIS HAPPENED SUDDENLY WHILE DRIVING IN NORMAL ROAD CONDITION ,AND HAD TO PARK THE CAR, IS IT RELATED TO THESE RECALLS ?#11V395000, #11V004000,#10V640000 APPLY. *TR

Mileage: 45,450

7/13/2011: 39,991 MILES, HUMMING NOISE FROM LEFT FRONT TIRE REPORTED AT HONDA SERVICE DEPT, PARTS ORDERED. 7/2172011: 40,954 MILES, REPLACED LEFT FRONT WHEEL BEARING AT HONDA SERVICE DEPT. 9/28/2011: 48,177 MILES, COMPLAINED OF SAME HUMMING NOISE AT HONDA SERVICE , WILL RETURN TOMORROW FOR REPAIR. 9/29/2011: 48,268 MILES, REPLACED RIGHT FRONT WHEEL BEARING AT HONDA SERVICE. 3/22/2013: 95,778 MILES, COMPLAINED OF CAR RUNNING ROUGH, UNABLE TO GET TO HIGHWAY SPEED, REPLACED #3 SPARK PLUG WHILE ON BUSINESS TRIP. 4/05/2013: 97,100 MILES, COMPLAINED OF HUMMING NOISE, REPLACED BOTH RIGHT AND LEFT FRONT WHEEL BEARINGS AT HONDA SERVICE. *TR

Mileage: 39,991

TRANSMISSION JUMPS. HESITATES AND STALLS SOMEWHAT FREQUENTLY, A LOT MORE THAN TO BE EXPECTED OF A CAR ONLY 2 YEARS OLD. MORE SO AT THE LOWER GEARS WHEN ACCELERATING. RPM IS NOT CONSISTENT WITH THROTTLE INPUT. UNFORTUNATELY, IT DOES NOT TRIGGER THE CHECK ENGINE LIGHT, SO HONDA DOES NOT SEE AN ISSUE, BUT SOMETHING IS OFF WITH THE DRIVABLE. *TR

Mileage: 20,000

TL* THE CONTACT OWNS A 2010 HONDA ACCORD. THE CONTACT STATED THAT THE VEHICLE HAD BEEN PARKED AND WHEN HE RETURNED TO THE VEHICLE, ALL FOUR WINDOWS WERE OPENED. THE CONTACT DISCOVERED IN THE VEHICLE OWNER'S MANUAL THAT IF THE KEY WAS TURNED TWICE, ALL OF THE WINDOWS WOULD OPEN WHETHER THEY WERE LOCKED OR NOT. THE CONTACT STATED THAT THE MECHANISM SHOULD BE DISABLED. THE VEHICLE WAS NOT INSPECTED OR REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 3,200. UPDATED 4/4/11 *CN THE CONSUMER STATED THAT HOLDING THE HOLDING THE UNLOCK BUTTON FOR 10 SECONDS ON SECOND PUSH WOULD ALSO ROLL DOWN ALL THE WINDOWS. THE DEALER REPROGRAMMED THE UNLOCK REMOTE. UPDATED 04/06/11

Mileage: 3,200

IN RECENT, COMPANIES HAVE CHANGED HOW THEY MAKE THE INSULATION FOR CABLES ATTACHED TO A CAR'S ENGINE. THE SOY PRODUCTS NOW USED TO CREATE THE WIRE INSULATION CONCERNS ME A GREAT DEAL. THIS WEEKEND MY WIFE WAS DRIVING OUR CAR, A 2010 HONDA ACCORD, AND WHILE ON THE ROAD THE CAR STARTED TO SHAKE AND STUTTER VIOLENTLY, AND WOULD NOT ACCELERATE. THIS COULD HAVE ULTIMATELY CAUSED AN ACCIDENT AND HARMED HER AND OTHER PEOPLE. AFTER HAVING OUR CAR TOWED TO THE DEALERSHIP, THERE WAS EVIDENCE THAT A RODENT OF SOME TYPE HAD CHEWED ON THE CABLES. NOT ONLY DID THIS MAKE THE CAR UNSTABLE TO DRIVE ON THE ROAD, BUT THERE WAS A THREAT OF ELECTRICAL FIRE BECAUSE THE WIRE'S INSULATION WAS CHEWED AWAY BY A SMALL ANIMAL THAT WAS ATTRACTED TO THE SOY-BASED FOOD SOURCE IN THE WIRES. ADDING THE SOY TO THE WIRES CAN CAUSE PROBLEMS INCLUDING UNRELIABILITY, FIRES, AND POSSIBLY EVEN DEATH. I DON'T TAKE THIS LIGHTLY. AUTOMOBILE MAKERS ARE USING THE SOY MATERIAL BECAUSE IT IS LESS EXPENSIVE FOR THEM. OVERALL, IT COSTS CONSUMERS/INSURANCE COMPANIES MUCH MORE WHEN REPAIRS ARE NEEDED BECAUSE OF THIS PROBLEM. NOT ONLY IS THIS DISHONEST OF AUTO MAKERS, BUT THESE TYPES OF SHORTCUTS ARE ILLEGAL AS WELL. PLEASE REQUIRE MANUFACTURERS TO MAKE WIRING INSULATION OUT OF NON-SOY-BASED PRODUCTS TO ENSURE THE SAFETY OF MY FAMILY ALONG WITH YOURS. THANKS. *TR

Mileage: 6,500

UNABLE TO GET THE LOCK MECHANISM TO ENGAGE TO START THE CAR. MY MOTHER HAS BEEN LEFT STRANDED FIVE TIMES DUE TO LOCK MECHANISM SEIZING AND HER BEING UNABLE TO START CAR. SHE HAS CALLED THE HONDA SERVICE DEPT. TWICE AND THEY RECOMMENDED PULLING HARD ON STEERING WHEEL (TOWARD CHEST OF DRIVER). THEY OBVIOUSLY KNEW TO RECOMMEND THIS REMEDY. BUT MY MOTHER IS 90 POUNDS AND FRAIL. IT TOOK STRONG MALES (STRANGERS IN A PARKING LOT,MOST RECENTLY WHILE IT WAS SNOWING) TO PULL THE STEERING WHEEL OUT TO AFFECT THE REMEDY SO THE CAR WOULD START. HONDA HAS NOT OFFERED TO CORRECT THE PROBLEM AND TRIES TO BLAME HER FOR "LEANING ON THE STEERING WHEEL" AS SHE EXITS THE VEHICLE. 90 POUNDS??? MY EXTENDED FAMILY HAS OWNED 20+ HONDA'S IN THE PAST - INCLUDING ME OWNING A 2009 EX-L. WE ARE ALL NOW DISAPPOINTED. NOT TO MENTION THAT MY MOTHER WAS MADE TO WAIT IN HONDA SERVICE FOR HER INITIAL 3000 MILE OIL CHANGE FOR 2 HOURS. THEY ALSO CHARGE HER FOR ROTATING THE TIRES AT 3000 MILES...TALKING ABOUT TAKING ADVANTAGE OF AN ELDERLY WIDOW..... SHE WENT LATER TO HAVE THE AIR CHECKED IN HER TIRES BECAUSE OF THE LOW PRESSURE WARNING (REMEMBER, SHE IS RECENTLY WIDOWED WITH NO KNOWLEDGE OF CARS AND HER CHILDREN ARE HOURS AWAY) AND THEY MAD HER WAIT 1 HOUR FOR THIS. SHAME ON HONDA. HER CAR IS UP FOR SALE AND SO IS MINE. THE EXTENDED FAMILY WILL NO LONGER BUY HONDA'S. HER LOCAL DEALER WHERE SHE BOUGHT THE CAR IS ASHEBORO HONDA, ASHEBORO, NORTH CAROLINA. THEY HAVE THUS FAR BEEN INDIFFERENT TO HER SITUATION. *TR

Mileage: 3,500