2017 HONDA ACCORD Service Brakes Problems

There wasn’t an accident. My ABS module has went out. Which has the traction control light, break light, power steering light, tire light, and ABS light all on, on my dash. After a lot of research it is a known issue in models from 2008-2017 so I feel like there should be a recall on this before something happens. I was driving down the hwy going about 50 when I seen a car pull out of a side road. I had to slam on break and my traction control didn’t work at all. I slid all over the road. Luckily I was able to stop before hitting the car, but the traction control made me go all over the road. This is a problem!

ON [XXX] my car while driving suddenly reported ABS brake system failure, together with that other warnings flashed Adaptive cruise, PS System (EPS) failure etc. With difficulty I was able to stop the car and pull over. Same day I called Honda service HQ and lodged a complaint Case number [XXX]. The car has 57,478 miles and is properly maintained. Honda suggested that I drive the car over to a dealership. I am unwilling to drive due to serious safety concerns. Another followup email was sent on July 8th to [email protected] but has resulted in no response. I am a [XXX] and even though its a serious safety incidence, Honda has shown no signs of concern . Please advise and help me out, the company should get it towed and fix the issue free of charge. Thank you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am writing to bring to your attention a serious safety issue I have experienced with my 2017 Honda Accord Hybrid Touring, which has 58,757 miles on it and has been diligently maintained with all scheduled services up to date by Honda dealership. On March 18, 2025, I reported a brake fluid leak originating from underneath the brake pedal inside the cabin. Upon taking the vehicle to an authorized Honda dealership for inspection, I was informed that the root cause is a faulty brake booster Simulator. What is particularly concerning is that there was no warning light, alert, or indication of this issue prior to the visible brake fluid leak. The only reason this dangerous condition was discovered was due to visibly seeing brake fluid inside the vehicle cabin. This issue has been reported to Honda customer service center, however their focus was only not vehicle millage being out warranty without offering any root cause or resolution. Honda dealership stated that this very uniqe they haven't face this type failure.

Four lights appeared simultaneously in my dash. It drives fine, just had brakes and rotors replaced, have new tires, the dealership is saying it’s the ABS module that needs replaced and this part alone without labor costs $2200. I have researched and this is an extremely common issue with these Hondas. My vehicle has under 50,000 miles and is in great condition, it’s not feasible that this should be from wear and tear. And it’s occurring with many others of this model and a range of years of these with Honda.

On [XXX] the car was being drive from North Carolina to Ohio. The brakes failed in Fort Chiswell, VA, at 5:00 pm on [XXX]. Using the brake pedal did not slow the car, had to put gear selector in B, that slowed the car but did not bring it to a stop. Had to use the emergency brakes to come to a complete stop. This malfunction could cause a crash or could cause injury or death. The brakes failed a second time the tollbooth between Princeton, WV, and Beckley, WV. On [XXX] the car was towed to the Honda dealership in Beckley WV. The dealership worked on the brakes and claimed to have fixed the problem. On [XXX], after one hour of driving, now in Charleston, WV, the brakes failed a third time. The car was turned off and then back on and driven and the brakes failed a fourth time. The car was towed to the Honda dealership in Charleston WV. The dealership was told that the problem occurs after driving the car for an hour or so. The dealership was not willing to drive the car that long to replicate the problem. There is a Honda Service Bulletin [XXX] that pertains to a similar brake problem on this vehicle. The dealership did not appear to be aware of the service bulletin. When the braked failed, the following warning indicators were displayed on the dashboard: Vehicle Stability Assist (VSA) problem Hill Start Assist problem Collision Mitigation System Problem Road Departure Mitigation System Problem Adaptive Cruise Control Problem Brake System Problem INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

All brake lights are displayed on dash, along with steering, tire, and ABS lights. I spoke with the dealership two years ago and the part has been backordered. They could not tell me when it would become available. I checked today and it's available and expensive. When driving my brakes shake. I've had the brakes repaired at least for times and they still don't fully brake properly.

Vehicle ABS malfunctioning making some dashboard lights come on. A bunch of random codes in the readers makes it hard to identify the issue. Codes are not specific and a bunch of other components need to be tested/replaced before realizing the actual main issue causing the owner spend a ridiculous amount of money and time. Only dissappear if ABS module is replaced which is hard to find(up to two years of wait) unless bought used which also comes with the same risk of failing prematurely. This problem messes up with the vehicle traction in raw weather conditions, as well as braking, steering, and overall safety of the occupants.

Multiple safety lights on dash including brakes, ABS, power steering, traction control. Multiple incidents where vehicle braking exceeded safety standards.

1) ABS Module 2) ABS break is not working. So it puts myself and others at risk. 3) Yes. 4) N/A 5) It has traction control, steering wheel, and ABS lights on. It appeared when the vehicle hits 70k. Honda should do a recall on this issues. This is a wide known issues for 9th gen Honda Accord owners

The contact owns a 2017 Honda Accord. The contact stated that while operating the vehicle, the service brakes and ABS warning lights had remained illuminated. The vehicle was examined by a service mechanic who diagnosed that the ABS module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was 91,000.

Mileage: 91,000

All lights on dash board have lit up ABS, Tire Pressure, Engine Check light, brake light.

Abs module failed. Abs pump failed. Wheels locked on highway almost lost control.

After my car serviced. Four new wheels, alignment, oil change etc..My ABS light, Brake light, Traction control light, and power steering light all started to come on at the same time. I did some research and found out its due to Honda’s faulty ABS module. It cost $2600.00 to repair and its all due to a wire malfunction inside the module.

2017 Honda Accord V6; Vehicle Stability Assist (VSA) Module went bad and it needs to be replaced but Honda is unable to provide quick fix or a replacement part because it is backordered and they don't know when they'll have it in stock even when I am willing to pay for it upfront. This is causing my car to go out of control on wet roundabouts or when merging from interstate to local roads w/ good Tires condition and within speed limit.

About 3 months ago, the emergency brake light, traction control light, ABS light and power steering light started coming off and on, they now stay on all the time. I took and had it checked, CODE 121-11 for the VSA Solenoid Valve Malfunction. Had it checked for a program update I was told that there wasn't an update and the part to fix it has been on backorder from Honda for at least two years. (I notified Honda about this) I have a very strange sound when applying the brakes on a cold start and I can also feel a jerk in the brake pedal. Also noticed that oil is leaking around the engine cover and was told that it is a manufacturing issue with Honda. The cover is plastic and over the years, the plastic shrinks and causes a small oil leak. Replacing the cover and gasket would fix this.

I was pulling my car forward into a parking spot in my apartment complex with my foot on the brake. I was about three quarters of the way into the spot when I suddenly felt the car lurch forward at what felt like a high rate of speed. The car lurched forward over the sidewalk and was stopped by two parked cars and a light pole. My car was moving slowly as I pulled in the spot before the sudden acceleration.

WHEN DRIVING AT A VERY SLOW SPEED I CAN HEAR WHAT SOUNDS LIKE RUBBING. AS THE CAR GETS UP TO SPEED THE SOUND IS STILL THERE, BUT NOT AS NOTICEABLE WITH ALL OF THE OTHER NOISES DURING DRIVING. IT SOUNDS LIKE THE BRAKES ARE GETTING STUCK OR HAVE A SLOW RELEASE. THERE IS NO VISUAL DAMAGE TO THE ROTOR OR BRAKE PADS, BUT THE WHEEL NOISE IS STILL THERE. I'VE SEEN MANY PEOPLE HAVE THIS SAME ISSUE WITH NO FIX AVAILABLE. I DON'T CARE IF ITS KNOWN TO HAPPEN BECAUSE OF THE TIRE/RIM PACKAGE, OR WHATEVER. FIX THE ISSUE! THIS IS A RECURRING ISSUE THAT NO ONE SEEMS TO BE ON THE HUNT FOR THE FIX. THIS IS A SAFETY ISSUE. *TR

Mileage: 31,000

CAR TAKEN TO DEALER FOR SCRUBBING NOISE FROM FRONT END. EACH TIME TOLD NOTHING WRONG. RUST ON ROTORS FROM RAIN. NOISE HAS PROGRESSED LOUDER DEALER STILL SAYS NOTHING WRONG CAN SAND ROTORS FOR $139 PER AXLE BUT SOUND WILL RETURN. CAR HAS 26,000 MILES. ONLINE FORUM REPORTS SAME NOISE FOR THE SAME MAKE/MODEL. CAR SCRUBBING SOUND WHILE IN MOTION/BRAKING. *TR

Mileage: 1

WHILE DRIVING CONDITION, SOMETIMES BREAK PROBLEM WAS FOUND AND OTHER 5 PROBLEMS SHOWING IN THE ODOMETER THAT TIME I COULDNOT HAVE CONTROL ON THE VEHICLE. WHEN I PUSH BREAK PADEL , IT DOESNOT WORK. I AM FACING THIS PROBLRM COUPLE OF THE TIME. FIRST TIME HONDA DEALER RESET THE CODES, 2ND TIME THEY SUGGEST ME TO REPLACE THE BATTERY, I DID. THEN AFTER WHILE I AM FACING SAME PROBLEM. WHAT SHOULD I DO , I DONT UNDERSTAND BUT I AM VERY DISAPPOINTED WITH THIS VEHICLE. I COULD BE IN DANGER SOMETIMES WHILE ON HIGHWAY. NEED THE RIGHT SOLUTION BUT I STILL DONT GET THE RESULT.

Mileage: 49,800

ELECTRICAL SYSTEM FAILURE. HAD TO REPLACE THE BATTERY AND THAT DIDN'T WORK. THE SAFETY FEATURES ON THE CAR ARE NO LONGER OPERATING (ABS, LKAS, ACC). THESE FEATURES ALL STOPPED WORKING WHILE DRIVING ON THE HIGHWAY. THIS WAS TERRIFYING AND COULD BE AN ISSUE IF SOMEONE IS USED TO HAVING THESE FEATURES AVAILABLE AND ALL OF A SUDDEN THEY DON'T WORK. IF A DRIVER IS DEPENDENT ON THESE SAFETY FEATURES AFTER DRIVING FOR SEVERAL YEARS WITH HAVING THEM ON, A DRIVER COULD POTENTIALLY CAUSE HARM TO THEMSELVES OR OTHERS IF THESE FEATURES ARE SUDDENLY NOT FUNCTIONING CORRECTLY. WHEN I WENT TO THE DEALER THEY SAID IT WASN'T COVERED UNDER THE CAR WARRANTY. CAR IS ONLY 2 YEARS OLD AND HAS UNDER 60K MILES.

Mileage: 48,000

ON NUMEROUS OCCASIONS, WHILE DRIVING AT VARIOUS SPEEDS, MY HONDA ACCORD COLLISION AVOIDANCE SYSTEM WILL APPLY THE BRAKES FOR NO REASON. THERE WAS NOTHING AHEAD OF ME THAT SHOULD CAUSE THIS TO HAPPEN. LUCKILY, THIS HAS NOT HAPPENED WHEN SOMEONE WAS CLOSELY FOLLOWING ME. THIS HAS HAPPENED AT LEAST 10 TIMES SINCE I BOUGHT THE CAR NEW IN 2017. IT HAPPENS WHEN DRIVING STRAIGHT ON A HIGHWAY.

Mileage: 68,000

11/03/2019 2:30PM. SUNNY 60 DEGREE F. 2017 4DR ACCORD HYBRID TOURING 26009MILES. ALWAYS DEALER SERVICED. EXITING HIGHWAY 55MPH, WHILE APPLY BRAKE THE DASHBOARD LIGHTS COMING ON WITH ALL KINDS OF MESSAGES. INCLUDING THE RED BRAKE ON RIGHT SIDE OF DISPLAY AND AMBER BRAKE SYSTEM ON LOWER RIGHT SIDE OF DISPLAY. BRAKES WERE VERY MINIMAL AND HAD TO USE PARKING BRAKE. BRAKE PEDAL WOULD PULSATE AND MAKE AN AUDIBLE CLICKING NOISE.VERY DANGEROUS. DROVE TO A PARKING LOT, SHUT CAR OFF AND RESTARTED, NO FURTHER ISSUES THAT DAY. I WILL BRING TO DEALER ASAP. WARNINGS DISPLAYED IN CENTER OF DISPLAY: BRAKE SYTEM PROBLEM ADAPTIVE CRUISE CONTROL PROBLEM VEHICLE STABILITY ASSIST (VSA) PROBLEM HILL START ASSIST PROBLEM COLLISION SYSTEM MITIGATION PROBLEM ROAD DEPARTURE MITIGATION SYSTEM PROBLEM. WHILE STOPPED I WAS ABLE TO TAKE PICTURES OF ALL THE DISPLAYS.

Mileage: 26,009

TL* THE CONTACT OWNS A 2017 HONDA ACCORD. THE CONTACT STATED THAT THE VEHICLE JUMPED THE CURB CRASHING INTO A BUILDING WHILE THE BRAKE PEDAL WAS BEING DEPRESSED. THE CONTACT ALSO MENTIONED THAT VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT STATED THAT SHE WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE AS HER HEART RATE WAS DECREASING. THE VEHICLE WAS TOWED TO BREAKAWAY HONDA (330 WOODRUFF RD, GREENVILLE, SC 29607 (877) 701-4395) WHERE THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS SERVICED AT BREAKAWAY HONDA FOR NHTSA CAMPAIGN NUMBER: 19V060000 (FUEL SYSTEM, OTHER). THE CONTACT WAS NOT SURE IF THE MANUFACTURER WAS CONTACTED. THE VIN NUMBER WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 12,000. ## VIN FAILED ## ,2017 HONDA TOURING ##

Mileage: 12,000

LOUD GRINDING NOISE COMING FROM FRONT WHEELS ON 2017 ACCORD SPORT SINCE ALMOST NEW. VERY NOTICEABLE AT LOWER SPEEDS. HONDA DEALER INSISTED GRINDING NOISE WAS FROM TIRE/RIM COMBINATION AND NOT ITEMS SUCH AS ROTORS, BRAKES, AND/OR WHEEL BEARINGS, ETC..

Mileage: 5,000

I PURCHASED MY VEHICLE BRAND NEW APRIL 2017. I AM HEARING A GRINDING, SCRATCHING NOISE COMING FROM THE FRONT TIRES AT LOW SPEEDS (20 MPH). I HAVE 24,000 MILES ON THE CAR AND HAVE GONE TO MY LOCAL HONDA DEALERSHIP TO HAVE EVERY SCHEDULED MAINTENANCE SERVICE. I'M NOT SURE WHY MY VEHICLE IS HAVING THIS LOUD GRINDING NOISE, ESPECIALLY WHEN I HAVE MY WINDOWS DOWN. THE PERFORMANCE OF MY BRAKES ARE ALSO NOT FUNCTIONING PROPERLY BECAUSE I CAN FEEL THE GRINDING ON THE BRAKE PEDAL AND CAN HEAR THE THUMPING NOISE WHEN I AM COMING TO A STOP. I AM CONCERNED FOR MY SAFETY EVEN MORE SO NOW BECAUSE I'VE NOTICED A LOT OF COMPLAINTS ABOUT THE SAME ISSUE ON THIS WEBSITE.

Mileage: 24,000

ON OR ABOUT 6/10/19 WHILE DRIVING TO WORK I NOTICED A NOISE COMING FROM THE REAR OF MY CAR. THE SOUND WAS LIKE SCREECHING NAILS ON A CHALKBOARD WHEN THE CAR IS IN MOTION AT ANY SPEED WITHOUT THE BRAKE PEDAL DEPRESSED. THE SOUND WOULD GO AWAY WHEN I DEPRESSED THE BRAKE PEDAL. AFTER I PICKED UP MY CAR ON 6/15/19 FROM SERVICE, WITH ONLY 18,119 MILES, I WAS INFORMED BY MY LOCAL HONDA DEALER THAT ALL THE BRAKE PADS HAD SEIZED AND ALL BRAKE CALIPER PINS HAD FROZEN. THE CAR HAS ONLY BEEN SUBJECT TO NORMAL DRIVING. THIS IS HONDA CASE # 09629449.

Mileage: 18,119

WHEN THE VEHICLE IS ROLLING IN A SLOW MANNER. THE TIRES/BRAKES/ROTORS MAKE A RUBBING SOUND. THIS SEEMS TO BE A ISSUE WITH THIS YEAR OF ACCORD. THIS CAR WAS JUST PURCHASED OVER A MONTH AGO AND IT WAS NOT MENTIONED! THIS CAN BE HEARD ON A RESIDENTIAL STREET. IT HAS BEEN TAKEN IN AND WAS TOLD IT'S THE TIRES ON THIS YEAR OF HONDA..

Mileage: 24,000

WHILE OPERATING MY VEHICLE, IN MOTION, THE COLLISION MITIGATION BRAKING SYSTEM (CMBS) LIGHT COMES ON FREQUENTLY FOR NO REASON. THIS OCCURS WHILE DRIVING IN BOTH CITY STREET & HIGHWAY DRIVING AS WELL. THE CMBS SYSTEM HAS ALSO FULLY ACTIVATED BY ITSELF A FEW TIMES, FOR NO APPARENT REASON, RESULTING IN THE BRAKES LOCKING UP COMPLETELY. THIS COULD HAVE RESULTED IN MY BEING HIT FROM BEHIND AS I HAVE NO CONTROL OVER THE VEHICLE WHEN THIS OCCURS. I HAVE TAKEN THE VEHICLE BACK TO THE DEALER FOR THIS PROBLEM MORE THAN ONCE, AND WAS TOLD THAT THE SYSTEM WAS OPERATING NORMALLY. APPARENTLY THERE IS NO FIX FOR THIS PROBLEM. WHEN THE LIGHT COMES ON AND THE SYSTEM ACTIVATES I FEEL VERY UNSAFE OPERATING THE VEHICLE. THE PROBLEM HAS BEEN THERE SINCE THE VEHICLE WAS PURCHASED NEW IN JULY 2017. *THE DATE SELECTED BELOW IS THE FIRST OF MANY OCCURRENCES, TO INCLUDE JUST YESTERDAY*

Mileage: 2,000

MY CAR BRAKING SYSTEM AND ALL THE SAFETY SYSTEMS STOPPED FUNCTIONING ON MY CAR WHILE I WAS ON THE HIGHWAY (GARDEN STATE PARKWAY SOUTH) THIS MORNING, 3/15/2019. MY BRAKES DID NOT WORK TO SLOW THE CAR DOWN AT ALL. WHEN IT INITIALLY STARTED TO SHOW THE ERROR MESSAGES I TRIED TO USE THE BRAKES AND IT FELT LIKE MY CAR ACCELERATED. I LUCKILY WAS ABLE TO ALLOW MY CAR TO SLOW DOWN NATURALLY AND GET OFF AT A REST STOP (MONMOUTH REST AREA, AND FORCE PULL THE EMERGENCY BRAKE TO A STOP AND PUT MY CAR IN PARK. IT WAS REALLY A SCARY SITUATION ON A VERY BUSY HIGHWAY TO HAVE YOUR BRAKES NOT WORK AT ALL. I WAS ADVISED IT COULD BE A LIE BATTERY INDICATOR OF THE ELECTRONIC SYSTEM THAT IS ALL CONNECTED TO EVEN THE BRAKES. IT IS HIGHLY DANGEROUS THAT AN ELECTRICAL GLITCH OR MALFUNCTION CAN COMPLETELY DISABLE MY BRAKING SYSTEM AND ALL OTHER SAFETY FEATURES.

Mileage: 32,000

ON 2/28/19 @5:15 PM GOT IN MY CAR STARTED IT UP AND WHEN I DID EVERYTHING IN THE VIDEO WAS HAPPENING SO I IMMEDIATELY WENT TO BUTLER HONDA IN MILLEDGEVILLE GA WHERE THEY CHECKED IT OUT AND STATED THAT IT WAS CAMERA'S MALFUNCTIONING AND THAT THEY WOULD ORDER A NEW CAMERA. ON FRIDAY WHICH WAS 3/1/19. AND THEY WILL GIVE ME A CALL ON MONDAY.. AND THAT MY CAR WAS SAFE TO DRIVE I HAD NOTHING TO WORRY ABOUT. I JUST PRAY AND HOPE SO

Mileage: 2,225

WE RECENTLY PURCHASED A 2017 HONDA ACCORD EX-L V6 AT A DEALERSHIP IN DULUTH GEORGIA. WE TRADED A 2007 HONDA ACCORD AFTER HAVING HAD AN EXCELLENT EXPERIENCE WITH IT. THIS NEARLY NEW VEHICLE IS DIFFERENT FROM THE 2007. IT IS MOSTLY GOOD BUT I DISCOVERED WHAT I CONSIDER A SAFETY ISSUE. WHEN THE BRAKE IS APPLIED, TO REDUCE SPEED OR COME TO A FULL STOP, THERE IS NEARLY A HALF SECOND DELAY AFTER LIFTING YOUR FOOT FROM THE BRAKE PEDAL BEFORE THE ACCELERATOR PEDAL BECOMES FUNCTIONAL. IF YOU HAPPENED TO DEPRESS THE ACCELERATOR PRIOR TO THE END OF THE DELAY, THE VEHICLE LURCHES FORWARD AND YOU COULD IMPACT THE VEHICLE AHEAD OF YOU, OR IF YOU ARE MOVING FORWARD AND BRAKE AGAIN TO OFFSET THE FORWARD LURCH, THE VEHICLE BEHIND YOU COULD ASSUME YOU WERE MOVING FORWARD AND REAR END YOU BECAUSE YOU BRAKED UNEXPECTEDLY. THIS SITUATION COULD ALSO BE A PROBLEM WHEN STOPPED ON A HILL EITHER UP OR DOWN. THE DELAY CREATES A MOMENT WHEN THE VEHICLE IS OUT OF CONTROL AND UNSAFE. THE FIX COULD POSSIBLE BE TO REDUCE THE TIME OF THE LAG OR ELIMINATE THE LAG SITUATION COMPLETELY IN THE COMPUTER MODULE. I HOPE YOU WILL LOOK INTO THIS CONCERN!

Mileage: 19,627

BRAKE CALIPER RETAINING CLIPS APPEAR TO BE INCORRECTLY INSTALLED OR POORLY DESIGNED. THIS HAS A TRAIL OF PROBLEMS COMPILING AT A QUICK PACE. THE BRAKE PADS DON'T TRAVEL FREELY EVEN WITH GREASE. THE OUTSIDE BRAKE PADS WILL WEAR OUT APPROXIMATELY 1-2 MILLIMETERS BEFORE THE INSIDE BRAKE PADS WEAR DOWN TO THE SQUEALER (WARNING NOISE TO LET YOU KNOW BRAKE PAD REPLACEMENT IS NEEDED). THE OTHER PADS WILL GRIND THE OUTER SURFACE OF THE ROTARS. BRAKE PADS WILL NOT RETRACT BAKE TO NORMAL POSITION AND CONSTANT FRICTION CAUSES EXCESSIVE HEAT WHICH IS CARRIED OUT THROUGH THE CALIPER PISTONS, WHEEL HUB/BEARINGS, WHEELS, SIGNIFICANT MOTOR AND TRANSMISSION DAMAGE BEING OVER WORKED. GAS MILEAGE IS CONSTANTLY IN HIGH TEENS. RARELY HAVE I EVER HIT OVER 25MPG REGARDLESS OF CITY DRIVING OUT HIGHWAY DRIVING. FIRST SIGN OF BRAKE PAD FAILURE@1ST 8,000 MILES ON VEHICLE. BRAKE FLUID IS ALREADY BURNT OR DRK BRWNISH COLOR AT 40,000 MILES. THIS CAR GENERATES MORE THAN QUESTIONABLE HEAT FROM FRONT WHEELS AFTER 10MINS OF PARKING LOT DRIVING. THIS APPEARS AS IF THE VEHICLE IS BEING DRIVING HARD AS IF I AM ABUSING THE 2.4L 4CYL ENGINE POWERING A CVT TRANSMISSION.

TL* THE CONTACT OWNED A 2017 HONDA ACCORD. WHILE THE CONTACT'S WIFE WAS DRIVING 40 MPH, THE COLLISION MITIGATION BRAKING SYSTEM FAILED AND SHE REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED BY LIBERTY MUTUAL INSURANCE TO A BODY SHOP AND DEEMED A TOTAL LOSS. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 09105290. THE FAILURE MILEAGE WAS APPROXIMATELY 16,098. *DT CONSUMER CONTINUED TO BRAKE BUT THE BRAKE FAILED TO STOP. THE FRONT AIRBAG DEPLOYED. UPDATED 02/01/19*JB

Mileage: 16,098

HEAVY STEERING WHEELS AND FEEL STIFFER COMING OUT OF PARKING OR MAKING U TURN. ALSO, VIBRATION CAN BE FELT WHILE DRIVING AND/OR BRAKING 40MPH TO 60MPH. REPORTED TO YONKERS HONDA, NEW ROCHELLE HONDA, AND BRONX HONDA BUT DID ACKNOWLEDGE OR RESOLVE THE ISSUE, INSTEAD STATED EVERYTHING IS WORKING NORMAL WHEN IT IS NOT!

Mileage: 7,239

I HAVE STARTED NOTICING ENGINE ACCELERATION LAG, A TIRE/WHEEL NOISE FROM DRIVER FRONT/REAR SIDE. THE NOISE WAS VERY NOTICEABLE SINCE IT FELT LIKE THE TIRE/WHEEL WAS RUBBING AGAINST EACH OTHER SOMEWHERE. THE NOISE CAN BE HEARD DRIVING AT THE SPEED OF 15-30MPH HAVING THE WINDOW ROLL DOWN. JUNE 4TH, 2018 MADE A APPOINTMENT WITH PURCHASING DEALERSHIP YONKERS HONDA TO HAVE THE CAR CHECKED. HOWEVER THEY COULD NOT DUPLICATE THE ISSUE, SO I TEST DROVE WITH MECHANIC AND PROVED MY CASE. AFTER HEARING THE NOISE, THEY KEPT THE CAR TO FIX THE ISSUE AND WHEN I WENT TO PICK UP THE CAR THE NOISE WAS BACK AGAIN. SINCE THEY COULD NOT FIX THE ISSUE, THEY LABELED IT AS "NORMAL" AND CANNOT DUPLICATE THE NOISE DESPITE SHOWING IT TO THEM AFTER MULTIPLE VISIT. I OPENED A CASE WITH AMERICAN HONDA AND THEY COULD NOT GET YONKERS HONDA TO FIX THE ISSUE OR GET THE MANAGER TO CALL ME TO EXPLAIN WHAT HAPPENED. INSTEAD, AMH ADVISED ME TO TRY ANOTHER DEALERSHIP WHICH I DID, "NEW ROCHELLE HONDA" HOWEVER THEY WERE NO HELP WHATSOEVER. THEY DID NOT EVEN WANT TO WORK ON THE CAR DESPITE THEIR MECHANIC HEARING THE NOISE. THE DIRECTOR INFORMED THE MANAGER THAT THERE IS NO PROBLEM WITH THE CAR AND FED HONDA LIES ABOUT DIRECTOR EVER CONTACTING ME OR TEST DRIVING WITH ME. I CALLED HONDA AGAIN, AND THEY DID NOT HELP ME INSTEAD TOLD ME TO GO TO ANOTHER DEALERSHIP. I AM ON MY THIRD DEALERSHIP, WORKING WITH BRONX HONDA ABOUT THE SAME ISSUE SINCE JUNE 4TH, 2018 AND STILL NO FIX...NOW I AM EXPERIENCING ACCELERATION LAG, BRAKE ROTORS ISSUES, WHEEL VIBRATION, VIBRATION WHILE BRAKING FROM HIGH SPEED EVEN THOUGH BRONX HONDA RESURFACED THE BRAKE ROTORS INSTEAD OF REPLACING THEM WITH NEW ONE.

Mileage: 7,239

AFTER STOPPING AT A RED LIGHT, IN THE CITY OF TUCSON, ARIZONA, I TURNED RIGHT ON A GREEN LIGHT AND HEARD A LOUD BANG COMING FROM THE FRONT OF MY CAR. I DID NOT KNOW WHAT HAD HAPPENED. THE CAR WAS NOT GOING VERY FAST SINCE I WAS TURNING FROM A DEAD STOP. I COASTED INTO THE SERVICE STATION ON THE RIGHT SIDE OF MY CAR IN ORDER TO PARK THE CAR. WHEN I TRIED TO APPLY THE BRAKES NOTHING HAPPENED. PLACED MY RIGHT FOOT ON THE BRAKE PEDAL TWICE AND THE BRAKES DID NOT RESPOND. I COASTED INTO THE BACK OF A TRUCK THAT WAS PARKED. TWO WITNESSES TOLD ME THAT THE DRIVER OF A TRUCK HAD RUN A RED LIGHT AND HIT ME. THE POLICE WERE CALLED, BUT WOULD NOT MAKE A REPORT. IN TUCSON, AZ, UNLESS TRAFFIC IS BLOCKED OR SOMEONE IS HURT THE POLICE WILL NOT RESPOND TO AN ACCIDENT. THIS TOOK PLACE DURING DAYLIGHT AROUND 7:15 AM. THE BRAKES WORKED LATER AT THE REPAIR SHOP. THEY DID NOT WORK IMMEDIATELY AFTER THE I WAS HIT.

Mileage: 7,590

WHEN DECELERATING WHILE MERGING ONTO A HIGHWAY AT APPROXIMATELY 30MPH, THE CAR SUDDENLY SUDDENLY BECAME DIFFICULT TO CONTROL. ALL AT ONCE, THE CAR'S CONTROL AND STEERING COULD NOT BE EASILY MANEUVERED AND ELECTRIC POWER SYSTEM (EPS) INDICATOR LIGHT FLASHED. THERE WAS NO WARNING NOR INDICATION THAT THE STEERING WAS COMPROMISED. I MANAGED TO REGAIN CONTROL OF THE CAR WHILE ALLOWING IT TO COAST. THE STEERING WILL WAS STIFF AND LARGE AMOUNTS OF TURNING DID NOT NOT CONTROL THE CAR ACCURATELY. I COASTED TO A STOP IN A NEARBY PARKING LOT AND PUT THE CAR IN PARK AND TURNED OFF THE IGNITION. WHEN THE CAR WAS RESTARTED, THE EPS LIGHT WAS NOT PRESENT AND THE STEERING CONTROL WAS REESTABLISHED. THINKING THIS WAS POSSIBLE DUE TO A GLITCH, I CONTINUED DRIVING FOR ABOUT TWO MILES WHEN THE SYSTEM ONCE AGAIN WENT OUT AND THE EPS LIGHT SIGNALED AT THE SAME TIME. I WAS NOT ABLE TO MOVE THE CAR OFF OF THE HIGHWAY, BUT WAS ABLE TO STOP AT A TRAFFIC LIGHT TO PUT THE CAR IN PARK AND TURN IT OFF TO RESET THE SYSTEM. I WAS ABLE TO THEN DRIVE THE CAR HOME. THE NEXT MORNING, WHILE DRIVING TO THE CAR DEALERSHIP, THE STEERING BECAME UNCONTROLLABLE AND A BASIC TURN COULD NOT BE MADE WHEN THE CAR WAS AT A LOW SPEED. I EXPLAINED THAT THE CAR COULD NOT BE SAFELY OPERATED DUE TO THIS ISSUE. THE DEALERSHIP CALLED HOURS LATER TO NOTIFY ME THAT THEY WERE ORDERING A NEW POWER STEERING RACK. WHEN I INQUIRED AS TO WHAT THE ISSUE WAS I WAS INFORMED THAT THE CODE SIMPLY RECOMMENDED THE SYSTEM TO BE RESET, BUT "THEY DID NOT FEEL SAFE" ALLOWING ME TO DRIVE THE CAR WITHOUT REPLACING THE SYSTEM. MY CAR HAS APPROXIMATELY 16,000 MILES ON IT AND I HAVE ONLY HAD THE CAR FOR ONE YEAR. IT WAS PURCHASED FROM THE DEALERSHIP WITH 5,000 MILES ON IT AS THE MANAGER HAD BEEN DRIVING THE CAR FOR APPROX. 7 MONTHS. THE CAR HAD THE 15,000 MILE SERVICE COMPLETED JUST LAST MONTH IN ADDITION TO AN OIL CHANGE.

Mileage: 16,300

WE FINANCED A 2017 HONDA ACCORD SPORT CVT ON JULY 17, 2017. WE HAVE NOTICED VARIOUS ISSUES WITH THE LAG/HESITATION UPON ACCELERATING AS WELL AS BRAKING AND STEERING. WE SEARCHED ONLINE TO SEE IF ANYONE ELSE WAS EXPERIENCING THE SAME ISSUES AND FOUND MULTIPLE COMPLAINTS REVOLVING AROUND THIS MODEL VEHICLE. LESS THAN 11,000 MILES, WE NOTICED THE FRONT PASSENGER BRAKES WERE GETTING REALLY LOW AND WEARING UNEVENLY COMPARED TO THE OTHER THREE, I.E. SCREECHING; WHICH WAS ODD AND CONCERNING SINCE IT HAD 11,000 MILES AND ONLY ONE SIDE WAS WORN DOWN. DECEMBER 2017, THE PASSENGER FRONT BRAKES BECAME SO LOW, WHEN APPLYING THE BRAKES THERE WAS A METAL ON METAL, GRINDING NOISE. WE VISUALLY INSPECTED THE BRAKES AND COULD SEE THE BRAKE PADS ON THE PASSENGER SIDE WERE ALMOST NON-EXISTENT, AS WELL AS THE WEAR ON THE ROTORS. WE TOOK THE CAR TO THE DEALERSHIP WHERE WE PURCHASED THE VEHICLE ON 12-12-17 AND THEY CLAIMED THE BRAKE PADS WERE WEARING EVENLY/NORMAL; THE OTHER SERVICE STATION AT THIS LOCATION AGREED THAT ITS NOT NORMAL FOR THE CAR THE HAVE LESS THAN 12000 MILES FOR THE FIRST BRAKE PADS TO BE CHANGED LET ALONE WORN UNEVENLY. THE CONCERN WASN'T THE BRAKE PADS BEING CHANGED, IT IS THE MECHANICAL FUNCTION OF THE PISTON AND CALIPER WAS CAUSING THE PROBLEM, OR ANOTHER UNDERLYING ISSUE; HAVING LESS THAN 12,000 MILES ISN'T RIGHT. THEY DIDN'T CARE, THOUGHT WE WANTED BRAKES CHANGED FOR FREE. WE FILED A CLAIM WITH HONDA REGARDING THE SAFETY AND WEAR OF THE BRAKES. THE DEALERSHIP REPLACED THE BRAKE PADS,TURNED THE ROTATORS. THE PROBLEM IS STILL THERE AND THE PISTON GETTING "HUNG" MAY BE THE UNDERLINING REASON FOR WHY THE CAR LAGS WHEN TRYING TO ACCELERATE. IF IT IS DEPRESSED, ITS POSSIBLE THE BRAKES ARE WEARING DOWN WHILE ACCELERATING. SAFETY IS OUR FIRST CONCERN, AND WE FEEL THERE IS A DEEPER PROBLEM THAT SHOULD BE LOOKED AT. WILL SPEAK IN FURTHER DETAIL REGARDING THESE AND OTHER ISSUES.

Mileage: 11,000

I WAS DRIVING ON THE HIGHWAY WITH THE CRUISE CONTROL ON AND THE VEHICLE APPLY THE BRAKES WITHOUT ANYTHING BEEN IN FRONT OF IT. IT'S SCARY BECAUSE ANY ONE COULD REAR END YOU. TOOK IT TO HONDA WHERE THE VEHICLE WAS PURCHASE AND THEY WAS TAKING ABOUT REALIGNING THE SENSOR.

Mileage: 4,200

COLLISION DETECTION SYSTEM FALSELY GOES OFF ON A REGULAR BASIS DUE TO OPPOSING TRAFFIC. SLAMS BRAKES TO FLOOR, OVERRIDING ACCELERATOR- HAS HAPPENED IN THE MIDDLE OF AN INTERSECTION TWICE AND ON A TWO WAY STRAIGHTAWAY WITH NO VEHICLE IN MY LANE. I'VE HAD THE CAR FOR 1 MONTH AND ALMOST BEEN IN 3 ACCIDENTS DUE TO THIS FAULTY SYSTEM WHICH I AM NOW DEACTIVATING. I'VE DRIVEN VEHICLES WITH THESE BEFORE (FORD) AND IT NEVER WENT OFF LIKE THIS- THE SYSTEM IS DEFECTIVE AND DANGEROUS.

Mileage: 1,000