2020 HONDA ACCORD Service Brakes Problems

51 complaints about Service Brakes

51
Complaints
2
Crashes
0
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Service Brakes Complaints (51)

Dec 15, 2025

While I was driving on the highway, the brakes of my car suddenly were violently activated and I had not touched the brakes. If there had been a car behind me, it would have been a major rear end collision. It was over quickly and I accelerated back to the normal speed. I talked to the Honda Service Mgr where I purchased the car and he said he was unaware of the problem although I see that that nearly 3 million Hondas have experienced this issue.

Nov 18, 2025

The contact owns a 2020 Honda Accord. The contact stated that while driving at various speeds, the brakes were independently activated without the driver depressing the brake pedal. The “Service Brakes” warning light was illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. In addition, the contact related the failure to Honda Recall: TN2; however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 67,000.

Mileage: 67,000

Nov 3, 2025

Driving on a clear road on a clear day with no car in front of me, the brake warning flashed and then the car braked on its own. There was NO reason for the warning or for the car to brake on its own. Automatic breaking isn’t even a feature on this car.

Oct 27, 2025

I tried to take my car to the dealer because my car brakes on its own and it had a alert that something was wrong with the air bags . I can ve driving anywhere and without reason the car breaks putting my life in danger and my family. I have tried to contact the dealer about this serious matter but I don't get anywhere. I am reaching out to see what solution we can come to ?

Oct 5, 2025

The vehicle keeps braking automatically with nothing in front of me, I see numerous people reporting it so I figured I should aswell, nothing in front or near me when it automatically brakes, it is scary as heck tho!

Oct 5, 2025

I was driving down US Route 42 on 10/4/25 at 1:10 AM and my car phantom break itself while I was doing 60 miles an hour on the highway.

Oct 2, 2025

Good Morning, I have new Honda Accord 2020 which always been taken care of regular services and oil changes etc. This morning I tried to start my car going to work but suddenly all brake related warning signs came off. My card still not starting the engine. I researched online and found out many people who have same Honda facing same issues. So I figured it's better to be reported before someone gets really hurts while on road. Please find attached pictured with this incident report please.

Sep 5, 2025

On September 2, 2025 at 1004-1005 EST, my car phantom braked, when there was nothing in front of me and this time instead of just flashing brake on the dashboard, it actually breaks itself and threw me into the steering wheel thank God my seatbelt caught me, but it really choked me up. This has happened quite a number of times before, but this is the first time that it breaked when I actually stepped on the brake pedal it break itself myself also. The component is the automatic breaking for the collision impact that keeps phantom breaking on me. It has never been looked at by a dealer or anyone otherwise. The lamp that came on was the BREAK lamp where the rpm are at.

Aug 29, 2025

The contact owns a 2020 Honda Accord. The contact stated that while operating the vehicle, the message "Service Brakes" was intermittently illuminated. The vehicle was taken to the local dealer on several occasions, but no fault for the issue was identified. The contact stated that the failure persisted, and eventually, the dealer diagnosed the vehicle and determined that the brake booster was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 10,000.

Mileage: 10,000

Aug 28, 2025

There has been multiple times that when I am driving on the highway doing 60 miles an hour, the dashboard will light up to BRAKE the car when there is nothing in front of the car, no other car no trash nothing. It has done this on slower roads where the speed limit is 40 mph and under but it will actually brake the car and I have had cars behind me when this happens. This keeps happening multiply times a week.

Aug 21, 2025

Electrical drain in system causing premature battery failure and electrical misfiring that causes the car to shut off and flashing a brake warning message to contact dealer and once this occurs car won’t start until Honda link and hands free pairing are reconnected. Issue is if the misfiring drains the battery, driver is not able to reconnect the cars apps and pair the Bluetooth, therefore, car is not will be immobile until battery is recharged.

Jul 31, 2025

When driving my car it will phantom break when there is nothing in front of it going down the highway 5060 miles an hour and it’s done at numerous times. I have not been in an accident yet, but it’s something that keeps occurring on my car.

Jul 23, 2025

I noticed a loud grinding noise and reduced braking power coming from my 2020 Honda Accord while driving at normal city speeds. A local mechanic inspected it and found that the rear brake caliper was sticking and causing premature wear. I contacted Honda service, but they refused to cover the cost or inspect it under goodwill, even though similar issues have been reported with other Honda models. This issue puts my safety at risk as braking is compromised and steering becomes harder. The problem was confirmed by a local certified mechanic and is available for inspection if needed.

Jul 22, 2025

To Whom It May Concern, I am writing to formally report a serious safety issue involving the automatic emergency braking (AEB) system on my Honda Accord 2020. The system has been engaging randomly and without cause, abruptly applying the brakes when there is no obstacle or hazard present. On multiple occasions, this malfunction has occurred while driving at normal speeds, including on highways and in moderate traffic. These sudden, unprovoked braking events have created extremely dangerous situations, nearly causing rear-end collisions and putting both myself and other drivers at risk. Despite there being no obstruction in front of the vehicle, the system behaves as though an emergency stop is necessary. This issue not only undermines the purpose of the safety feature but also significantly increases the risk of an accident due to unexpected deceleration. I urge Honda to thoroughly investigate this issue, as it appears to be a potentially widespread and dangerous defect. I am requesting that the company: •Address and correct the fault in my vehicle’s AEB system at no cost •Provide a clear explanation of the root cause •Inform me of any recalls or technical service bulletins (TSBs) related to this problem

Jun 27, 2025

Vehicle will randomly slam on brakes to a dead stop, engaging my seatbelt when engine braking behind a vehicle. Usually happens on surface streets when the vehicle in front of me is turning into a driveway/tight right turn. My velocity is decreasing & I am not at risk of colliding with the vehicle every time. System does not seem to register engine braking with a manual transmission as “braking.” I’ve nearly been rear ended several times due to coming to a dead stop in traffic. I’ve asked Honda how to permanently disable the system, with the only advice to turn it off manually every single time I start the vehicle.

May 27, 2025

The contact owns a 2020 Honda Accord. The contact stated that while operating the vehicle, the brakes had erroneously activated, causing the vehicle the suddenly decelerate. During the failure, the "BRAKE" light was flashing. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The contact was made aware of NHTSA Action Number: EA24002 (FORWARD COLLISION AVOIDANCE). The contact stated that the vehicle had experienced the failure listed in the investigation. Additionally, after starting the vehicle and driving forward or in reverse, there was a squeaking sound coming from the rear of the vehicle. The vehicle was taken to the local dealer who was unable to determine the cause of the failure, and informed the contact that the failure was a common issue, but the manufacturer had not issued a service campaign to address the issue. The failure mileage was 30,000.

Mileage: 30,000

Apr 13, 2025

The car brake by itself with no obstacles in the way

Mar 6, 2025

Brake system light keeps coming on

Jan 19, 2025

When I was attempting to merge into the turning lane the car slowed down by itself and abruptly stopped in the middle of both lanes while a car was behind me.

Mar 18, 2024

The ANC module malfunctions already at only 67000 miles and causes a humming noise which is very annoying when driving. The ebreak also malfunctions during cold weather conditions. I have had to restart the car due to the electronic parking break not working properly. In case of an emergency I might need it and it may malfunction.

Sep 25, 2023

Rear brakes wearing before front brakes

Jul 31, 2023

2020 Honda Accord Sport 19,000 miles, driving slowly in neighborhood, automatic brake system engaged and slammed the car to a stop without cause. No obstacles no other vehicle. I have an apt for dealership to inspect. I discovered this has been reported by other owners when I researched online The consumer stated that they are no comfortable driving the car since Honda cannot identify the issue with the vehicle.

Mar 6, 2023

Loud, audible grinding noise when braking, usually in reverse. Sounds like metal on metal. Drove vehicle to dealer today, was told this is a common problem, Honda is aware. Awaiting recall, etc. Issue is very distracting, especially in a parking lot. Issue also occasionally happens when slowing to a stop at low speeds.

Mar 4, 2023

Lights all came on at once while traveling and highway. Car jerking. Cam Shaft Sensor Malfunction Braking Malfunction Adaptive Cruise Control Auto High Beam Problem Road Departure Mitigation Emissions System Problem Avoid High Acceleration

Nov 9, 2022

I am writing this letter to complaint about a major defect for my vehicle as the Honda dealership located at 1036 Jericho Turnpike , Huntington NY doesn’t want to resolve as the vehicle is still under the manufactory warranty. The defect / problem involves the emergency brake release switch located in the center console area . I reported the defect / problem and hoped that Honda would honor the manufactory warranty under 36, 000 mile policy to replace an or repair any defects without cost to the consumer . However I was informed that payment in the amount of seven hundred and fifty dollars would be needed to resolve / repair the problem/ defect. I was told that the clip that hold the switch/ device to the center comnsole were broken and it is the current owner problem to resolve as it not covered. Just imagine how could I be responsible for a broken clip , when you look at the picture its clearly not a owner error but rather a defect in the workmanship to properly secure switch to the console . I want Honda to honor the under 36, 000 mile manufactory warranty policy and fix this problem without having me as a consumer to pay . Attached are the pictures of the emergency switch resisting inside the center console as no visible damage to the supporting outside structure .

Nov 1, 2022

I purchased a 2020 Honda Accord in 9/2020 brand new. Within one month I started having brake issues. It felts like shuttering. I took it back to Honda service department; they stated the rotors need to be shaved a little. This did take care of the problem for about 8 months to year. I then started having the exact same sensation when braking at low speeds and worse at high speeds. I took it back to Honda (living in a different state) they said tech forgot to look at the brakes (it was there for oil change and tire rotation too) schedule to bring back and apologized. I scheduled a new appointment about 2 weeks out. They have my car all day and state they could not duplicate the problem. Service advisor states they believe it's happening at high speed/brakes heat-up was it okay for Service Manager to drive home because he lives a distance away. I did not feel comfortable with that, so he said to just drop by when I'm out and it's happening that a mechanic would get in the car with me to see if he feels the problem. I work Monday-Friday 8-5, I can't just stop in I explained. I was out of town over the weekend on I-95 going around 74mph and cars in front of me start hitting their brakes to slow down for traffic ahead we were on a slight curve in the road, my car starts shaking uncontrollably and giving that shuttering feeling then the brakes lock up. Thank goodness the car behind me was able to move into the slow lane and not rearend me at a deadly speed. My neck is still hurting from the locking of the brakes at such a high speed. I called Honda yesterday and scheduled to bring it back in again for the 4th time. I explained I will not take this car back without something being done to these brakes. At this point I feel it's a death trap. Let's see what happens Wednesday.

May 26, 2022

Since purchased I’ve had to replace the rear break pads 3 times and the vehicle only had 79,000 miles. Front break pads have not been replaced. It seems to be going through break pads too quickly especially for the back breaks.

May 20, 2022

My front brake rotors needed to be re-turned at 22.6K miles. Based on my light-footed driving habits and general ownership experience, I think this is a very premature failure. I asked Honda Customer Service if they would consider this as a warranty repair, but they denied my request, saying it was normal wear-and-tear. In my opinion, Honda has used a substandard component or design that causes rotors to fail prematurely. This is supported by other reports of similar failure in the NHTSA database. I think that this failure could eventually present itself as a serious safety-related defect if left uninvestigated. I would urge NHTSA to look into the matter.

May 16, 2022

Purchased as a new vehicle. Brakes went from operating normally to grinding and worn without warning around 20K miles. Pads replaced but no relief. Car was taken to dealership for service and rotors were turned. Vehicle operated fine after rotors were turned for approximately 2K miles then the same issue again. There is definitely a design issue with the braking system or rotor material. I have never had this many brake issues with any vehicle - new or used. The issue has caused increased braking distance and uncertainty around the reliability of the Accord braking system.

Apr 29, 2022

Driving on a two lane highway suburban area - 40 miles per hour in a 40 mph speed limit. No cars in front of me for at lease 1/2 mile - totally blank and clear road. A pick up truck behind me. Very little traffic. Suddenly without warning and knowing my foot is on the accelerator, the car brakes to a complete stop with no foot on the brake pedal! Complete random braking for no reason. Luckily the vehicle behind me was far enough and not too close which allowed him to swerve and avoid colliding into me. He passed me and probably thought I was crazy. I called Honda and they told me to bring it in which I did. They performed many tests in all areas and advised they could not locate anything wrong. I know there is an ongoing investigation with Honda Accords and dangerous random breaking, thus the reason for this incident to be documented. The general manager of the dealership was in touch with me and advised he would be doing some research. I could easily have been killed if not for quick thinking of the vehicle behind me, and also luckily no car in front of me. What do you advise? This is extremely disconcerting to know it could happen again.

Apr 9, 2022

Several times my car has slammed the brakes on its own when I have not touched the brakes and also when there is no car in front of me for it to detect the need to brake. The most recent time on 4/8 on the freeway.

Apr 4, 2022

The contact owns a 2020 Honda Accord. The contact stated that while driving at various speeds, the tire pressure warning light and brake system warning light illuminated. The contact stated that the driver assists cruise control system, emergency brakes system, collision prevention system, and electrical steering assist all failed at the same time. The contact stated that the safety assist features became disabled but returned after the vehicle was restarted; however, the failure recurred. The contact stated that the failure occurred more frequently. The contact took the vehicle to the dealer however, the mechanic was unable to duplicate the failure. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 68,000.

Mileage: 68,000

Feb 24, 2022

Multiple times while driving the emergency braking has engaged briefly. At first I thought it was detecting something in the road or a vehicle to the side of my car. That is not the case. It will apply this brake no matter what is in front of or around me. I have not noticed it doing it on secondary roads but it does it on highways and the interstate. This has created an unsafe situation many times.

Jan 12, 2022

While early driving in early December 2021 in my almost new car (7000+ miles) most all the lighted problems that could occur with an old vehicle lit up like a Christmas tree on the dashboard. Most of the items may or may not have actually quit working but their problem lights stayed on. Still it is no fun driving without cruise when your wife has breast cancer and you have have to drive 3 hours each way to Gainesville, Florida for treatment. I assume all the warning lights functions still worked, but it is hard to tell if things like the brakes were pr were not working when driving as they seemed to work fine. So I soon afterwards took the car into the dealer on December 11, 2021 in Leesburg, Florida. But by this time all the dash lights remained off as they are supposed to. So all they did was change the oil and did non-compliance recall BMC software update 20-039 and BGCM software update. The reason I brought the car in was not specified on my invoice. However, The dealer did say that my transponder for the EZ highway system was blocking the camera on the mirror. I believed them. Since then, however, today all the cash lights again said they were crashing again just before a 2-hour drive to the Gainesville cancer hospital. Upon return the lights went back to normal. I don't believe Honda dealers know what the problem is or why it continues in many millions of similar Hondas. My research on the Internet found at different complaints about said dashboard lights crashing causing similar problems. Most of these complaints had the dealers fix "the problem" and charging fees but again the customers reported do-over same problems.

Jan 7, 2022

The brake system failed. I received an error message indicating "electric parking brake system problem. Parking break not available. See your dealer". All of the ABS messages, cruise control, etc. appear and say, "see your dealer". My safety was put at risk because the break automatically starts without me even pushing the break. This happens without any given notice and appears before the message occurs. This happens while vehicles are behind me on main roads and also happens while on the highway going a high rate of speed (speed limit). There is nothing that can be done to stop it manually. The car stops on its own. No, I will be scheduling a dealer appointment, since the issues continues to occur. No, the message appears after the issue starts.

Oct 29, 2021

REAR TIRE BRAKES STARTED MAKING A SCREECHING NOISE DAYS AFTER TAKING THE BRAND NEW CAR OUT OF THE LOT. THE CAR WAS RETURNED TO THE CAR DEALERSHIP. THEY "INSPECTED" THE CAR AND CALLED ME BACK THAT THE CAR IS FINE. THE CAR CONTINUES TO MAKE THE SCREECHING NOISE AND IT FEELS UNSAFE. THE CAR WAS NEW OFF THE LOT AND SHOULD NOT BE MAKING NOISES. I AM LOST AS TO WHAT ELSE TO DO.

Apr 26, 2021

THE VEHICLES BRAKING SYSTEM CAUSES WARPED ROTERS AT VERY LOW MILEAGE. USING THESE SYSTEMS IN COMBINATION WITH THE WARPED ROTERS CAUSES VEHICLE SHAKING, DRIVER DISTRACTION, AND INCREASED STOPPING DISTANCE. HONDA REPLACED THE FIRST SET OF ROTORS UNDER WARRANTY WHICH TEMPORARILY FIXED THE ISSUE. HOWEVER ISSUES RELATED TO THESE SYSTEMS INCUR EXCESSIVE APPLICATION OF THE BRAKES RESULTING IN A RESURFACING OF THE PROBLEM AFTER A SHORT TIME. HONDA REFUSES TO ACKNOWLEDGE THIS SAFETY ISSUE OR REPAIR

Mileage: 6,000

Apr 18, 2021

I BOUGHT THIS CAR WITH 7 MILES ON IT. MY HUSBAND INSTANTLY KEPT SAYING WHY IS YOUR CAR SHAKING WHEN YOU APPLY THE BRAKES? I DIDN'T NOTICE BEFORE BUT WAS, ESPECIALLY IF YOUR STOPPING FROM A SPEED OF 50MPH OR MORE. BY THE TIME OF MY FIRST SERVICE IT WAS INCREASINGLY WORSE. I HAD THEM CHECK IT BUT THEY SAID IT WAS FINE. IT GOT WORSE! I WENT BACK AGAIN & EXPLAINED IF IT WAS FINE WE HAVE A PROBLEM. THEY CHECKED IT AGAIN, SAID THERE MUST BE A MANUFACTURER DEFECT WITH ROTORS. THEY MACHINED THEM & PUT NEW PADS. THE NEXT MORNING BACKING OUT OF CAR PORT- SCRUBBING METAL SOUND AND SQUEAL. THESE BRAKES ARE FAULTY AND I CAN NO LONGER TRUST THAT HONDA CARES. I'M TRADING MY CAR FOR A MAXIMA IN SEPTEMBER. I HAVE OWNED 7 HONDA'S. THIS WAS MY FIRST BRAND NE ONE. NOT GOOD

Mileage: 8,000

Apr 17, 2021

WITH ONLY 2600 MILES ON THE CAR, I WENT IN FOR A INSPECTION AT HONDA AND THE REAR BRAKES WERE ALREADY FADING TO THE POINT THAT I MIGHT NEED TO REPLACE THEM WITHIN 2K MORE MILES. FROM WHAT I READ, THE STABILIZING FEATURE THAT HONDA IMPLEMENTED IS A BIT TOO AGGRESSIVE AND BECAUSE OF THAT THE REAR BRAKES ARE WEARING OUT MUCH FASTER THAN THEY SHOULD.

Mileage: 2,664

Apr 9, 2021

THE AUTOMATIC BRAKING SYSTEM WAS ACTIVATED WHEN I WAS DRIVING ~40MPH ON A STRAIGHT HIGHWAY UNDER CLEAR WEATHER CONDITIONS WITH NO CARS IN FRONT OF ME. FORTUNATELY, THE CAR BEHIND ME WAS ABLE TO AVOID ME BUT I DID RECEIVE A FEW HONKS AND A COUPLE OF FINGER SALUTES. I IMMEDIATELY REPORTED THE PROBLEM TO MY DEALERSHIP AND STILL HAVEN'T HEARD FROM THEM - 4 HOURS AND COUNTING.

Mileage: 7,200

Mar 19, 2021

TL* THE CONTACT OWNS A 2020 HONDA ACCORD. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SHAKE WHILE MAKING A SQUEALING NOISE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO LIA HONDA ENFIELD (20 PALOMBA DR, ENFIELD, CT 06082) WHERE IT WAS DIAGNOSED WITH THE REAR ROTORS NEEDING TO BE REPLACED. THE VEHICLE HAD BEEN REPAIRED HOWEVER, THE FAILURE OCCURRED. THE CONTACT TOOK THE VEHICLE TO SCOTT'S AUTOMOBILE SALES (249 HAMPDEN ST, HOLYOKE, MA 01040) FOR A SECOND OPINION AND WAS INFORMED THAT THE FRONT ROTORS AND BRAKE PADS NEEDED TO BE REPLACED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 10,835.

Mileage: 10,835

Mar 14, 2021

WHEN TAPPING THE BREAKS THE HAS A SERGE OF ACCELERATION.... AFTER GOING OVER BUMPY ROAD OR POTHOLES THE CAR ALSO HAS A SERGE OF ACCELERATION.

Mileage: 4,100

Mar 4, 2021 Crash

I [XXX] AM WRITING THIS LETTER ABOUT MY 2020 HONDA ACCORD. VIN NUMBER [XXX]. I LEASED THIS CAR IN JANUARY OF 2019 FROM TAMPA HONDA. MY BROTHER'S NAME IS ON THE LEASE AND HIS NAME IS [XXX] . HE HAS BEEN LEASING CARS FOR ME OVER 5 YEARS, FROM HONDA. ON FEBRUARY 10, 2020, I WAS OUTSIDE CLEANING MY CAR, LIKE I ALWAYS DO FOR THE LAST 20 YEARS WITH THE CAR RUNNING SO I CAN LISTEN TO THE MUSIC. I WAS ON THE PASSENGER SIDE CLEANING THE INSIDE DASH BOARD, AND ALL OF A SUDDEN THE CAR ROLLED BACKWARDS. I WAS IN A STATE OF SHOCK AND DIDN'T KNOW HOW TO STOP IT. I WAS HALF WAY IN THE CAR, AND HALF WAY OUTSIDE WITH MY FEET ON THE GROUND. THE CAR ROLLED OUT IN THE STREET AND HIT THE CAR PARKED ACROSS STREET. I HAD TO FILE A CLAIM FOR THE CAR I HIT, PLUS I WENT TO THE HOSPITAL BECAUSE I HURT MY LEG. I CONTACTED TAMPA HONDA AND WAS TOLD TO TAKE THIS TO THE SERVICE DEPARTMENT. THEY WOULDN'T HELP ME, SO I WAITED TO MONDAY, AND I WENT TO TAKE IT TO THE FINANCE AND SPOKE TO [XXX] AND SHOWED HIM THE VIDEO AND SHOWED HIM A VIDEO OF THE CAR GOING IN REVERSE BY ITSELF AND THEY SAID THERE IS NOTHING THEY CAN DO FOR ME. I THEN CONTACTED HONDA CORPORATION OFFICE AND EXPLAINED TO THEM THE SITUATION AND THEY GAVE ME A CASE NUMBER, [XXX], AND TOLD ME SOMEONE WOULD GET BACK TO ME IN 3 DAYS. THE LADY [XXX] CONTACTED ME AND TOLD ME IT WAS NOTHING WRONG WITH THE CAR, AND SHE SAID SHE IS SORRY FOR WHAT HAPPENED, BUT THERE IS NOTHING THEY CAN DO. SHE ALSO TOLD ME THAT IT IS A GOOD THING I CONTACTED MY INSURANCE TO FIX THE OTHER PERSON'S CAR, BUT THERE IS NOTHING SHE CAN DO. I AM WRITING THIS LETTER IN HOPES OF GETTING SOME KIND OF HELP, BECAUSE THE CAR IS NOT SAFE AND THEY WILL NOT TAKE IT BACK. MY NEIGHBOR HAS SURVEILLANCE AND HE UPLOADED A VIDEO TO YOU TUBE. THE VIDEO IS HTTPS://YOUTU.BE/JVY9. MY NEIGHBOR PUT IT ON HIS YOUTU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 19,600

Mar 3, 2021 Crash

I [XXX] AM WRITING THIS LETTER ABOUT MY 2020 HONDA ACCORD. VIN NUMBER [XXX]. I LEASED THIS CAR IN JANUARY OF 2019 FROM TAMPA HONDA. MY BROTHER'S NAME IS ON THE LEASE AND HIS NAME IS [XXX]. HE HAS BEEN LEASING CARS FOR ME OVER 5 YEARS, FROM HONDA. ON FEBRUARY 10, 2020, I WAS OUTSIDE CLEANING MY CAR, LIKE I ALWAYS DO FOR THE LAST 20 YEARS WITH THE CAR RUNNING SO I CAN LISTEN TO THE MUSIC. I WAS ON THE PASSENGER SIDE CLEANING THE INSIDE DASH BOARD, AND ALL OF A SUDDEN THE CAR ROLLED BACKWARDS. I WAS IN A STATE OF SHOCK AND DIDN'T KNOW HOW TO STOP IT. I WAS HALF WAY IN THE CAR, AND HALF WAY OUTSIDE WITH MY FEET ON THE GROUND. THE CAR ROLLED OUT IN THE STREET AND HIT THE CAR PARKED ACROSS STREET. I HAD TO FILE A CLAIM FOR THE CAR I HIT, PLUS I WENT TO THE HOSPITAL BECAUSE I HURT MY LEG. I CONTACTED TAMPA HONDA AND WAS TOLD TO TAKE THIS TO THE SERVICE DEPARTMENT. THEY WOULDN'T HELP ME, SO I WAITED TO MONDAY, AND I WENT TO TAKE IT TO THE FINANCE AND SPOKE TO [XXX] AND SHOWED HIM THE VIDEO AND SHOWED HIM A VIDEO OF THE CAR GOING IN REVERSE BY ITSELF AND THEY SAID THERE IS NOTHING THEY CAN DO FOR ME. I THEN CONTACTED HONDA CORPORATION OFFICE AND EXPLAINED TO THEM THE SITUATION AND THEY GAVE ME A CASE NUMBER, [XXX], AND TOLD ME SOMEONE WOULD GET BACK TO ME IN 3 DAYS. THE LADY [XXX] CONTACTED ME AND TOLD ME IT WAS NOTHING WRONG WITH THE CAR, AND SHE SAID SHE IS SORRY FOR WHAT HAPPENED, BUT THERE IS NOTHING THEY CAN DO. SHE ALSO TOLD ME THAT IT IS A GOOD THING I CONTACTED MY INSURANCE TO FIX THE OTHER PERSON'S CAR, BUT THERE IS NOTHING SHE CAN DO. I AM WRITING THIS LETTER IN HOPES OF GETTING SOME KIND OF HELP, BECAUSE THE CAR IS NOT SAFE AND THEY WILL NOT TAKE IT BACK. MY NEIGHBOR SAVED A VIDEO AND IT CAN BE FOUND HTTPS://WWW.YOUTUBE.COM/WATCH?V=JVY9.TUOCSG&FEATURE=YOUTU.BE [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 19,654

Sep 15, 2020

I WAS DRIVING ON THE HIGHWAY GOING 65 MPH AND ALL OF A SUDDEN MY CAR BRAKES CAME ON WHILE I STILL HAD MY FOOT ON THE GAS PEDAL. LUCKILY FOR ME THERE WHERE NO CARS BEHIND. I HAVE SCHEDULE AN APPOINTMENT WITH HONDA SERVICE DEPART FIRST THING TOMORROW MORNING. I JUST PURCHASED MY HONDA ACCORD 2020 VEHICLE A MONTH AGO.

Mileage: 65

Aug 24, 2020

I WAS DRIVING ON INTERSTATE 15 GOING 70MPH ON A CLEAR SUNNY DAY AND NO TRAFFIC WAS IN FRONT OF THE VEHICLE. THE CAR SUDDENLY FLASH THE BRAKE LIGHT INDICATOR AND THE VEHICLE BEGAN STOPPING INSTANTLY AS IF THEIR WAS CAR IN FRONT OF MINE. LUCKILY I LOOKED THE MIRROR AND SEEN A SEMI TRUCK BEHIND ME HIT HIS BRAKES AND I HAD TO FLOOR THE GAS PEDAL BEFORE BEING REAR ENDED BU THE SEMI TRUCK. THIS COULD OF CAUSED MULTIPLE FATALITY IN MY CAR IF I DID NOT HIT THE GAS PEDAL WHEN THE CAR BRAKED FOR NO REASON. THE CAR IS ONLY 6 MO OLD AND HAS 15,000K MILES ON IT.

Aug 12, 2020

ELECTRICAL PROBLEM CAUSING BREAKS TO SUDDENLY STOP. WAS TOLD CHIP WAS NO GOOD , PROBLEM CONTINUED 8 MONTHS LATER

Mileage: 15

May 2, 2020

BREAKS SENSORS CAUTION POPS ON SCREEN FOR NO REASON (IT'S WORRIED FOR ME) 1.- BREAK SYSTEM PROBLEM AND 2.- ANTI-LOCK SYSTEM PROBLEM. SEAT BELT FROM THE TOP ADJUSTMENT THAT PLASTIC ARE ANNOYED NOISE AS SAME NOISE FROM THE CENTER WINDSHIELD AND HEATER CENTER NOISE. WHO I CAN BE SAFETY IF THAT NOISE COMES FROM THE SEAT BELT? THE TACHOMETER IS NOT VISIBLE WHEN SELECTING ANY OPTION ON THE INFORMATION SCREEN. THIS PROBLEMS NEEDS TO FIX AND IMPROVE.

Apr 17, 2020

I JUST FILED THIS COMPLAINT AND CHECKED THE BOX THAT I DID NOT WANT MY INFORMATION SHARED WITH THE MANUFACTURER PRIOR TO AN INVESTIGATION. I WOULD LIKE THIS INFORMATION TO BE SHARED WITH THE MANUFACTURER PRIOR TO AN INVESTIGATION. I WAS DRIVING ON THE HIGHWAY ON A SUNNY DAY WITH NO OTHER CARS AROUND ME, AND NOTHING IN FRONT OF ME. I WAS DRIVING APPROXIMATELY 55MPH, AND ALL OF A SUDDEN THE COLLISION MITIGATION BRAKING SYSTEM ENGAGED AND ALMOST BROUGHT THE CAR TO A FULL STOP. THE BRAKING SYSTEM ENGAGED FOR APPROXIMATELY 4 SECONDS, MY FOOT REMAINED ON THE GAS BECAUSE I WAS STARTLED AND COULD NOT UNDERSTAND WHAT WAS HAPPENING, AND HAD NO TIME TO REACT. THE AUTOMATIC BRAKING SYSTEM THEN RELEASED, AND THE CAR KEPT DRIVING. *TR

Mileage: 775

Apr 17, 2020

I WAS DRIVING ON THE HIGHWAY ON A SUNNY DAY WITH NO OTHER CARS AROUND ME, AND NOTHING IN FRONT OF ME. I WAS DRIVING APPROXIMATELY 55MPH, AND ALL OF A SUDDEN THE COLLISION MITIGATION BRAKING SYSTEM ENGAGED AND ALMOST BROUGHT THE CAR TO A FULL STOP. THE BRAKING SYSTEM ENGAGED FOR APPROXIMATELY 4 SECONDS, MY FOOT REMAINED ON THE GAS BECAUSE I WAS STARTLED AND COULD NOT UNDERSTAND WHAT WAS HAPPENING, AND HAD NO TIME TO REACT. THE AUTOMATIC BRAKING SYSTEM THEN RELEASED, AND THE CAR KEPT DRIVING. *TR

Mileage: 775

Jan 14, 2020

APPROXIMATELY RIGHT AFTER I PURCHASED THE CAR, I BEGAN HAVING TROUBLE WITH THE BRAKE. THE BRAKE SYSTEM IS HARDER THAN NORMAL; WHEN I APPLY PRESSURE TO THE BRAKE PEDAL, IT FEELS LIKE IT HAS SEVERAL LAYERS UNTIL I PUSH IT TO THE END. IT FEELS LIKE IT DOESN'T RESPOND RIGHT AWAY. ALSO, THE BRAKE IS GIVING ME A STRONG RESPOND, SO I FEEL THE CAR IS SHAKING SIGNIFICANTLY WHEN I DO AN IMMEDIATE STOP. ALSO, WHEN I APPLY PRESSURE TO THE BRAKE, THE MOTION OF THE CAR RUSH FORWARD AND SLIDE DOWN BEFORE IT RESPONDS CORRECTLY.

Mileage: 15