This Problem Across All Years
The steering sticks and over turns making the car go all over the place. When parked, the steering makes alot of noises when you turn the steering wheel.
The steering sticks and over turns making the car go all over the place. When parked, the steering makes alot of noises when you turn the steering wheel.
Scheduled a Recall appointment to get 25V-785 fixed. Arrived at the dealer National City Ball Honda at 0655. Walked inside service department for assistance. José Rodríguez was already assisting another customer so waited until he finished. They walked outside, José saw his buddy outside and greeted him with a handshake and a quick hug. They walked inside at which point I informed José that I was the next customer which he said that I can wait and get help from another service member, José friend told him to assist me first at which point José still said that I can wait for the next service member. I told José that I'm the next customer and want to be helped according to first come first serviced, I had an appointment for 0700. When José finally decided to help he was already annoyed, but still going thru the motion to log my information. I brought up that it was rude of him to skip me for his friend. At which point, he acted like of I was yelling at him and told me that if I continued he will cancel me. I told him that it still was rude of him to try and skip me and if he wanted to cancel my appointment to cancel me. I drove 2 hours to go for my Recall Service and spend fuel and breakfast money to be canceled. I called Ball Honda National City to talk to a Manager and wasn't connected to one. I drive home without getting service. I'm expecting better service. Please Help with this issue. Or can I File a Lemon Law regarding the 25V-785 Recall not being fixed?
Scheduled a Recall appointment to get 25V-785 fixed. Arrived at the dealer National City Ball Honda at 0655. Walked inside service department for assistance. José Rodríguez was already assisting another customer so waited until he finished. They walked outside, José saw his buddy outside and greeted him with a handshake and a quick hug. They walked inside at which point I informed José that I was the next customer which he said that I can wait and get help from another service member, José friend told him to assist me first at which point José still said that I can wait for the next service member. I told José that I'm the next customer and want to be helped according to first come first serviced, I had an appointment for 0700. When José finally decided to help he was already annoyed, but still going thru the motion to log my information. I brought up that it was rude of him to skip me for his friend. At which point, he acted like of I was yelling at him and told me that if I continued he will cancel me. I told him that it still was rude of him to try and skip me and if he wanted to cancel my appointment to cancel me. I drove 2 hours to go for my Recall Service and spend fuel and breakfast money to be canceled. I called Ball Honda National City to talk to a Manager and wasn't connected to one. I drive home without getting service. I'm expecting better service. Please Help with this issue. Or can I File a Lemon Law regarding the 25V-785 Recall not being fixed?
This is the SECOND TIME I am reporting this same issue with my accord. I see there is now a recall but I need this to be on file as I can't continue owning this vehicle if this continues. This is a SCARY situation when you are behind the whell. On 10/30/25, I was 60 miles into a trip and the car lost all power on a major highway. While almost being rear ended by cars in the left lane, I was able to get to the shoulder. Dashboard lit up with numerous error messages. (see photos). I was able to shut the car down and restart. Upon restart, the Brake System light stayed on the remaining trip 50 miles home. BRAKE SYSTEM - Brake system problem. Brake performance may be reduced. See your dealer. I took it in for Service and upon urging them that this was a bigger issue, they told me it was because I don't drive the car enough and it was a battery issue. Very frustrating.
This is the SECOND TIME I am reporting this same issue with my accord. I see there is now a recall but I need this to be on file as I can't continue owning this vehicle if this continues. This is a SCARY situation when you are behind the whell. On 10/30/25, I was 60 miles into a trip and the car lost all power on a major highway. While almost being rear ended by cars in the left lane, I was able to get to the shoulder. Dashboard lit up with numerous error messages. (see photos). I was able to shut the car down and restart. Upon restart, the Brake System light stayed on the remaining trip 50 miles home. BRAKE SYSTEM - Brake system problem. Brake performance may be reduced. See your dealer. I took it in for Service and upon urging them that this was a bigger issue, they told me it was because I don't drive the car enough and it was a battery issue. Very frustrating.
Sunroof Explosion Incident: I was driving East bound on the I-880 highway (in the direction to Sacramento CA) between the Columbus Pkwy and Hiddenbrook exits in the city of Vallejo. When all of the sudden I heard a loud boom/explosion noise and heard glass drop onto the closed sunroof visor and flying hitting the rear of my car. I pulled off at the Hiddenbrook exit. I saw a highway patrol officer at a stop sign and flagged him down. I explained to him what I experienced. He asked me if I saw anyone throw anything. I told him no. We both looked in through the opening where the sunroof glass was shattered and saw no random object. He then advised me to contact my insurance company to see what remedy they may offer. I called the insurance immediately after the officer and I departed ways.
Sunroof Explosion Incident: I was driving East bound on the I-880 highway (in the direction to Sacramento CA) between the Columbus Pkwy and Hiddenbrook exits in the city of Vallejo. When all of the sudden I heard a loud boom/explosion noise and heard glass drop onto the closed sunroof visor and flying hitting the rear of my car. I pulled off at the Hiddenbrook exit. I saw a highway patrol officer at a stop sign and flagged him down. I explained to him what I experienced. He asked me if I saw anyone throw anything. I told him no. We both looked in through the opening where the sunroof glass was shattered and saw no random object. He then advised me to contact my insurance company to see what remedy they may offer. I called the insurance immediately after the officer and I departed ways.
this car has lane keeping assistance but this is very bad, if you let the assistant assist you at 65mph for more than 5 seconds you probably die, because this assistance move you like ping pong from left side to right side. Also this has a very bad quality of steering rack after 30 days starts making noise and they fixed but the noise starts again. i was forced to trade in this car, ocean Honda of Burlingame hide reports they also hide from carfax they make services or replace parts but they only stated like tire rotation or driveability check tire pressure check be aware of this.
this car has lane keeping assistance but this is very bad, if you let the assistant assist you at 65mph for more than 5 seconds you probably die, because this assistance move you like ping pong from left side to right side. Also this has a very bad quality of steering rack after 30 days starts making noise and they fixed but the noise starts again. i was forced to trade in this car, ocean Honda of Burlingame hide reports they also hide from carfax they make services or replace parts but they only stated like tire rotation or driveability check tire pressure check be aware of this.