196
Complaints
6
Crashes
0
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Power Train Complaints

Showing 20 of 196
Dec 23, 2025

The Situation: My vehicle has an open safety recall, NHTSA #15V-574 (Honda Recall JU2). This recall specifically warns that a software error causes high stress on the CVT drive pulley shaft, which can result in the shaft breaking during operation. Because this recall was never performed on my vehicle, the drive pulley shaft has now failed exactly as described, rendering the transmission useless. Legal Basis for Total Replacement: 1. Consequential Damage: The software update (the original recall remedy) was designed to prevent physical breakage. Since that remedy was not provided, the physical hardware has now failed. A software update cannot fix a broken shaft; therefore, a total replacement of the transmission is the only viable remedy for this safety defect. 2. Federal Law: Under the National Traffic and Motor Vehicle Safety Act, manufacturers must provide a remedy for safety defects free of charge. Because the unaddressed defect led to the total failure of the transmission, Honda is obligated to cover the cost of the replacement.

Dec 23, 2025

The Situation: My vehicle has an open safety recall, NHTSA #15V-574 (Honda Recall JU2). This recall specifically warns that a software error causes high stress on the CVT drive pulley shaft, which can result in the shaft breaking during operation. Because this recall was never performed on my vehicle, the drive pulley shaft has now failed exactly as described, rendering the transmission useless. Legal Basis for Total Replacement: 1. Consequential Damage: The software update (the original recall remedy) was designed to prevent physical breakage. Since that remedy was not provided, the physical hardware has now failed. A software update cannot fix a broken shaft; therefore, a total replacement of the transmission is the only viable remedy for this safety defect. 2. Federal Law: Under the National Traffic and Motor Vehicle Safety Act, manufacturers must provide a remedy for safety defects free of charge. Because the unaddressed defect led to the total failure of the transmission, Honda is obligated to cover the cost of the replacement.

Dec 18, 2025 135,000 mi

The contact owns a 2014 Honda Civic. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the contact stated that the vehicle stalled. No warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 135,000.

Dec 18, 2025 135,000 mi

The contact owns a 2014 Honda Civic. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the contact stated that the vehicle stalled. No warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 135,000.

Dec 13, 2025

My car is BROKEN DOWN COMPLETELY. I take care of it extremely well! The transmission went. Out of no where. This needs to be apart of the recall for Transmission Software may Result in Pulley Damage. I’ve had to get the brakes and rotors completely replaced twice in a year and they need to be done AGAIN already. That’s not normal, for brakes to wear that fast. The electric seats do not work and there’s an issue electrically that the trunk keeps popping open I had to unplug it. The battery randomly kept draining over night for a period of a month, then started working regularly again. I want this car to be included in the recalls and I want assistance about my vehicle

Dec 13, 2025

My car is BROKEN DOWN COMPLETELY. I take care of it extremely well! The transmission went. Out of no where. This needs to be apart of the recall for Transmission Software may Result in Pulley Damage. I’ve had to get the brakes and rotors completely replaced twice in a year and they need to be done AGAIN already. That’s not normal, for brakes to wear that fast. The electric seats do not work and there’s an issue electrically that the trunk keeps popping open I had to unplug it. The battery randomly kept draining over night for a period of a month, then started working regularly again. I want this car to be included in the recalls and I want assistance about my vehicle

Oct 30, 2025 197,000 mi

The contact owns a 2014 Honda Civic. The contact stated that while driving 40 MPH, the vehicle made an abnormal clunking sound and lost motive power. The contact stated that the vehicle felt like the transmission was in neutral(N), and the front wheels were locked. The check engine warning light was illuminated, and the message "Check Transmission" was displayed. The contact was able to pull over to the side of the road. The vehicle was undrivable and was towed to an independent mechanic, where it was diagnosed that the pulley shaft and the drive belt were damaged. The mechanic determined that the transmission needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 15V574000 (Power Train). The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 197,000.

Oct 30, 2025 197,000 mi

The contact owns a 2014 Honda Civic. The contact stated that while driving 40 MPH, the vehicle made an abnormal clunking sound and lost motive power. The contact stated that the vehicle felt like the transmission was in neutral(N), and the front wheels were locked. The check engine warning light was illuminated, and the message "Check Transmission" was displayed. The contact was able to pull over to the side of the road. The vehicle was undrivable and was towed to an independent mechanic, where it was diagnosed that the pulley shaft and the drive belt were damaged. The mechanic determined that the transmission needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 15V574000 (Power Train). The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 197,000.

May 30, 2025

In a Honda CVT when the filter becomes clogged, pressure will build and the fill cap will come off the transmission on its own to relieve the pressure. There is no warning indication system to tell you when it happens but it seems to be a persistent issue in their CVTs. after the cap blows off fluid will start leaking on the casing and dirt and other contaminates will make their way into the transmission. This poses a massive safety issue as it can cause the transmission to lock up. When going to use professional service websites such as pro-demand and all data Honda gives no information about this issue or even how to fix it.

May 30, 2025

In a Honda CVT when the filter becomes clogged, pressure will build and the fill cap will come off the transmission on its own to relieve the pressure. There is no warning indication system to tell you when it happens but it seems to be a persistent issue in their CVTs. after the cap blows off fluid will start leaking on the casing and dirt and other contaminates will make their way into the transmission. This poses a massive safety issue as it can cause the transmission to lock up. When going to use professional service websites such as pro-demand and all data Honda gives no information about this issue or even how to fix it.

Jan 30, 2025

See attached document for complaint.

Jan 30, 2025

See attached document for complaint.

Nov 17, 2024

The transmission does not shift good at city speeds. It is jerky/grabby and It is prematurely wearing fluid down (burnt with only 19k since last change) It is miserable to drive due to the constant grabbing and releasing when you coast then apply gas. I fear it will lock up or fail which could lead to an accident.

Nov 17, 2024

The transmission does not shift good at city speeds. It is jerky/grabby and It is prematurely wearing fluid down (burnt with only 19k since last change) It is miserable to drive due to the constant grabbing and releasing when you coast then apply gas. I fear it will lock up or fail which could lead to an accident.

Nov 15, 2024

My 2014 Honda Civic LX was leaking fluid. Took it as soon as possible to a shop to get it inspected. On the drive there the car was revving but not accelerating, the shop told me transmission filler cap had popped off and was laying next to the hole and to take it to a transmission shop. Towed it to a transmission shop where they reproduced the accelerating issue and also found excessive metal in the transmission fluid to the point a magnet could stick on the aluminum transmission pan. They believe it was due to high pressure in the CVT that pushed the cap out and then caused the sensor to leak as well. They recommended to completely replace the whole transmission because of so much internal damage to the transmission and to not drive it. They said the rest of the car was in perfect condition, nothing wrong with the engine, oil, etc. only the transmission.

Nov 15, 2024

My 2014 Honda Civic LX was leaking fluid. Took it as soon as possible to a shop to get it inspected. On the drive there the car was revving but not accelerating, the shop told me transmission filler cap had popped off and was laying next to the hole and to take it to a transmission shop. Towed it to a transmission shop where they reproduced the accelerating issue and also found excessive metal in the transmission fluid to the point a magnet could stick on the aluminum transmission pan. They believe it was due to high pressure in the CVT that pushed the cap out and then caused the sensor to leak as well. They recommended to completely replace the whole transmission because of so much internal damage to the transmission and to not drive it. They said the rest of the car was in perfect condition, nothing wrong with the engine, oil, etc. only the transmission.

Oct 17, 2024

While driving down a busy freeway, the CVT transmission failed. I was able to coast a little ways, but was unable to find a safe place to clear the road and traffic. I immediately called 911 for state trooper assistance to keep me from being rear-ended. I had no warning or Caution light on the dash until after the transmission failed. After the failure, I got the check transmission advisory on the dashboard. The Honda dealership confirmed it was a transmission failure.

Oct 17, 2024

While driving down a busy freeway, the CVT transmission failed. I was able to coast a little ways, but was unable to find a safe place to clear the road and traffic. I immediately called 911 for state trooper assistance to keep me from being rear-ended. I had no warning or Caution light on the dash until after the transmission failed. After the failure, I got the check transmission advisory on the dashboard. The Honda dealership confirmed it was a transmission failure.

Aug 13, 2024

While driving the vehicle locked up and I was not able to accelerate, during mid rush traffic , had to pull over and vehicle was leaking trans fluid the area where is first locked up. Having towed to Hugh White Honda in Columbus Ohio Georgesville Road

Aug 13, 2024

While driving the vehicle locked up and I was not able to accelerate, during mid rush traffic , had to pull over and vehicle was leaking trans fluid the area where is first locked up. Having towed to Hugh White Honda in Columbus Ohio Georgesville Road

Apr 16, 2024

The transmission of the car gave out within 95000 miles even after regular maintenance at authorized Honda dealerships. So, the car lasted only 10 years and less than 100K miles. The cost to replace the broken CVT transmission is more than the value of the car meaning you have to basically trash your car after 10 years.

Apr 16, 2024

The transmission of the car gave out within 95000 miles even after regular maintenance at authorized Honda dealerships. So, the car lasted only 10 years and less than 100K miles. The cost to replace the broken CVT transmission is more than the value of the car meaning you have to basically trash your car after 10 years.

Apr 2, 2024 130,000 mi

The contact owns a 2014 Honda Civic. The contact stated that while driving at approximately 15 MPH, the driver's side tire rolled over the curb and the vehicle began to vibrate and shake. The contact stopped the vehicle and confirmed that there was nothing underneath the vehicle; however, the vehicle failed to exceed 15 MPH. The vehicle was taken to an independent mechanic and diagnosed with a transmission failure. The independent mechanic stated that while test-driving the vehicle, the vehicle stopped, and was towed back to the mechanic shop. The vehicle was then towed to the residence where another independent mechanic diagnosed the vehicle with the same failure. The contact discovered NHTSA Campaign Number: 15V574000 (Power Train); however, the VIN was not included in the recall. The dealer was contacted and confirmed that the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.

Apr 2, 2024 130,000 mi

The contact owns a 2014 Honda Civic. The contact stated that while driving at approximately 15 MPH, the driver's side tire rolled over the curb and the vehicle began to vibrate and shake. The contact stopped the vehicle and confirmed that there was nothing underneath the vehicle; however, the vehicle failed to exceed 15 MPH. The vehicle was taken to an independent mechanic and diagnosed with a transmission failure. The independent mechanic stated that while test-driving the vehicle, the vehicle stopped, and was towed back to the mechanic shop. The vehicle was then towed to the residence where another independent mechanic diagnosed the vehicle with the same failure. The contact discovered NHTSA Campaign Number: 15V574000 (Power Train); however, the VIN was not included in the recall. The dealer was contacted and confirmed that the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.

Mar 24, 2024

The transmission suddenly started slipping and wasnt pulling reliably while I was on the highway in the middle of St. Louis, MO with heavy, fast traffic. There were no warning lights or signs to alert me that something was wrong before this happened. I immediately pulled off the highway, but struggled to change lanes in heavy traffic with very little pull from the transmission. I was forced to cut in front of people that were moving faster than me in order to get out of the way. Once I got off the highway, I immediately stopped to check under the hood. The fill plug for the transmission was off, and was laying next to the fill hole. I had to have it towed, and the shop told me that the vent plug on top of the transmission was clogged. They believe that this is the cause for the excessive pressure buildup which caused the plug to come out. They also said that a sensor on the bottom of my transmission started leaking oil due to the pressure. The sensor was not damaged in any way, but the oil leaking out caused damage to my transmission. The shop informed me that my transmission was low on cvt oil when they drained it, but didn't see any concerning signs in the oil. They refilled it hoping that it would fix the problem. After testing, they informed me that too much damage was caused to the transmission, and I would need a new one. Honda told me that the transmission was out of warranty both by miles (85,000) and year (2014). I had the car towed to another shop closer to home, and they put a new transmission in. I have had the new transmission for less than a week, and the fill cap has already popped off again. The vent does not look clogged this time, but I'm worried that dust or grit could have gotten in or that I may have lost a significant amount of cvt oil. I have to have it towed to the shop again to check my cvt oil level and make sure it's safe to drive.

Mar 24, 2024

The transmission suddenly started slipping and wasnt pulling reliably while I was on the highway in the middle of St. Louis, MO with heavy, fast traffic. There were no warning lights or signs to alert me that something was wrong before this happened. I immediately pulled off the highway, but struggled to change lanes in heavy traffic with very little pull from the transmission. I was forced to cut in front of people that were moving faster than me in order to get out of the way. Once I got off the highway, I immediately stopped to check under the hood. The fill plug for the transmission was off, and was laying next to the fill hole. I had to have it towed, and the shop told me that the vent plug on top of the transmission was clogged. They believe that this is the cause for the excessive pressure buildup which caused the plug to come out. They also said that a sensor on the bottom of my transmission started leaking oil due to the pressure. The sensor was not damaged in any way, but the oil leaking out caused damage to my transmission. The shop informed me that my transmission was low on cvt oil when they drained it, but didn't see any concerning signs in the oil. They refilled it hoping that it would fix the problem. After testing, they informed me that too much damage was caused to the transmission, and I would need a new one. Honda told me that the transmission was out of warranty both by miles (85,000) and year (2014). I had the car towed to another shop closer to home, and they put a new transmission in. I have had the new transmission for less than a week, and the fill cap has already popped off again. The vent does not look clogged this time, but I'm worried that dust or grit could have gotten in or that I may have lost a significant amount of cvt oil. I have to have it towed to the shop again to check my cvt oil level and make sure it's safe to drive.

Feb 27, 2024

My front driver side cv axel broke in half while driving, boot was not damaged.

Feb 27, 2024

My front driver side cv axel broke in half while driving, boot was not damaged.

Jan 22, 2024 153,000 mi

The contact owns a 2014 Honda Civic. The contact stated that the gear shifter was significantly loosened while shifting gear. Additionally, the contact stated that the air bags warning light and the TPMS warning light were illuminated. An unknown dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 153,000.

Jan 22, 2024 153,000 mi

The contact owns a 2014 Honda Civic. The contact stated that the gear shifter was significantly loosened while shifting gear. Additionally, the contact stated that the air bags warning light and the TPMS warning light were illuminated. An unknown dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 153,000.

Jan 18, 2024

The plug for the transmission fill continually pops off. This is apparently is a common problem with this model.

Jan 18, 2024

The plug for the transmission fill continually pops off. This is apparently is a common problem with this model.

Jan 6, 2024

The transmission stopped working and the car stopped in the middle of the road. I see a recall on the Civic 2014 however, my vin # isn't part of those vehicles that were recalled.

Jan 6, 2024

The transmission stopped working and the car stopped in the middle of the road. I see a recall on the Civic 2014 however, my vin # isn't part of those vehicles that were recalled.

Dec 29, 2023

Transmission died at 128k miles on the highway. Steering wheel locked up. Meticulously maintained car with no prior issues. The problem has no been reproduced by a dealer as the car is undriveable but has been confirmed by a mechanic shop. There were no warning messages or symptoms of the problem prior to the transmission dying and no warning messages even after the transmission died to indicate that it was the problem.

Dec 29, 2023

Transmission died at 128k miles on the highway. Steering wheel locked up. Meticulously maintained car with no prior issues. The problem has no been reproduced by a dealer as the car is undriveable but has been confirmed by a mechanic shop. There were no warning messages or symptoms of the problem prior to the transmission dying and no warning messages even after the transmission died to indicate that it was the problem.

Oct 30, 2023

I was driving on the highway and all of a sudden all the warning lights came on on the dash and the car started decelerating when I went to press on the gas pedal the engine revved but the car would not pick up speed it was in limp mode. I took it to the dealership and they said it's the transmission that needs to be replaced. Apparently this is a common. problem and should be a recall.

Oct 30, 2023

I was driving on the highway and all of a sudden all the warning lights came on on the dash and the car started decelerating when I went to press on the gas pedal the engine revved but the car would not pick up speed it was in limp mode. I took it to the dealership and they said it's the transmission that needs to be replaced. Apparently this is a common. problem and should be a recall.

Sep 28, 2023

The contact's daughter owns a 2014 Honda Civic. The contact stated while her daughter was driving 25 MPH, she heard an abnormally loud sound coming from underneath the vehicle, and the vehicle lost motive power. The contact's daughter was able to roll to the side of the road. The vehicle was then pushed to the driveway of the residence. The contact stated that she then noticed fluid, broken parts, and bolts on the ground, at the site of the failure. The contact stated that the vehicle was able to be restarted but failed to respond upon shifting into drive(D). The dealer and the manufacturer were notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 15V574000 (Power Train) because the VIN was not included. The vehicle was not diagnosed nor repaired. The failure mileage was unknown.

Sep 28, 2023

The contact's daughter owns a 2014 Honda Civic. The contact stated while her daughter was driving 25 MPH, she heard an abnormally loud sound coming from underneath the vehicle, and the vehicle lost motive power. The contact's daughter was able to roll to the side of the road. The vehicle was then pushed to the driveway of the residence. The contact stated that she then noticed fluid, broken parts, and bolts on the ground, at the site of the failure. The contact stated that the vehicle was able to be restarted but failed to respond upon shifting into drive(D). The dealer and the manufacturer were notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 15V574000 (Power Train) because the VIN was not included. The vehicle was not diagnosed nor repaired. The failure mileage was unknown.

Sep 2, 2023

Transmission problem. Car stopped in the middle of the highway. Lost acceleration. Doesn’t change gears.

Sep 2, 2023

Transmission problem. Car stopped in the middle of the highway. Lost acceleration. Doesn’t change gears.

May 17, 2023

There is the second time we have a transmission failure for the 2014 Honda Civic . Even though my car vin is not shown in recall notice, there is a general recall for 2014-2015 honda civic/accord. Earlier I had another Honda which also had a transmission failure when my daughter was driving. Fortunately , there was no accident . I wrote to the American Honda to take back the car as we felt uncomfortable due to transmission failure However they took the CAR back and replaced the transmission system for that car. (I am searching my old record to get you the copy of the letter I sent to American Honda Corporation and needed time to provide the same)

May 17, 2023

There is the second time we have a transmission failure for the 2014 Honda Civic . Even though my car vin is not shown in recall notice, there is a general recall for 2014-2015 honda civic/accord. Earlier I had another Honda which also had a transmission failure when my daughter was driving. Fortunately , there was no accident . I wrote to the American Honda to take back the car as we felt uncomfortable due to transmission failure However they took the CAR back and replaced the transmission system for that car. (I am searching my old record to get you the copy of the letter I sent to American Honda Corporation and needed time to provide the same)

Apr 17, 2023 134,000 mi

The contact owns a 2015 Honda Civic. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the transmission needed to be replaced. The VIN was not included in NHTSA Campaign Number: 15V574000 (Power Train). The vehicle was towed back to the residence but was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 134,000. The VIN was not available.

Apr 17, 2023 134,000 mi

The contact owns a 2015 Honda Civic. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the transmission needed to be replaced. The VIN was not included in NHTSA Campaign Number: 15V574000 (Power Train). The vehicle was towed back to the residence but was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 134,000. The VIN was not available.

Apr 14, 2023

This vehicle's VSA modulator is faulty. Lots of people have issues with this system. HONDA instead of helping, they have monopoly on parts and no other mechanic will fix it because honda is not allowing them so they can charge 2000$ to fix faulty VSA modulator. It's absurd that consumers doesn't have choice to fix their car from a faulty part that can only be fixed at Honda dealership. Please investigate this, I think they're doing this intentionally because it's making them money and they have no one to compete. Other similar Hondas have same faulty vsa modulator as well. Thank you

Apr 14, 2023

This vehicle's VSA modulator is faulty. Lots of people have issues with this system. HONDA instead of helping, they have monopoly on parts and no other mechanic will fix it because honda is not allowing them so they can charge 2000$ to fix faulty VSA modulator. It's absurd that consumers doesn't have choice to fix their car from a faulty part that can only be fixed at Honda dealership. Please investigate this, I think they're doing this intentionally because it's making them money and they have no one to compete. Other similar Hondas have same faulty vsa modulator as well. Thank you

Feb 8, 2023

While driving the vehicle began to suddenly and aggressively shake. Fortunately I was arriving home and I was able to park on my driveway. The following Monday I had a car repair technician connect a car chip reader to the vehicle to run for codes. A transmission code came up for the drive shaft pulley. We looked up recalls for this vin and found one open from 2015. I had my vehicle towed to Stockton Honda where it was purchased and they did the update per the recall. Unfortunately the part that “may break” did in fact break and Honda refuses to take responsibility and refuses to replace the broken piece

Feb 8, 2023

While driving the vehicle began to suddenly and aggressively shake. Fortunately I was arriving home and I was able to park on my driveway. The following Monday I had a car repair technician connect a car chip reader to the vehicle to run for codes. A transmission code came up for the drive shaft pulley. We looked up recalls for this vin and found one open from 2015. I had my vehicle towed to Stockton Honda where it was purchased and they did the update per the recall. Unfortunately the part that “may break” did in fact break and Honda refuses to take responsibility and refuses to replace the broken piece

Feb 2, 2023

Without any warning, my CVT failed completely on the Honda Civic. The car locked up and would not move almost causing an accident. Before this happened I had alerted the dealer twice that the CVT pressure cap had popped off and there was fluid spilled all over the engine. They cleaned it up put the cap back on and said it shouldn’t be a problem. when my transmission failed completely, I saw that the cap had popped off once again, and there was fluid spilled out!

Feb 2, 2023

Without any warning, my CVT failed completely on the Honda Civic. The car locked up and would not move almost causing an accident. Before this happened I had alerted the dealer twice that the CVT pressure cap had popped off and there was fluid spilled all over the engine. They cleaned it up put the cap back on and said it shouldn’t be a problem. when my transmission failed completely, I saw that the cap had popped off once again, and there was fluid spilled out!

Nov 16, 2022

My 2014 Honda Civic currently has 130,000 miles and the transmission is broken. My mechanic said that this vehicle has a CVT transmission and that he has seen many cases of Honda Civics with low mileage with the same problem as mine. I have entered my VIN to search if my model and year were on the recall but it is not on this list. However, it seems like the transmission in my car was defective. I am the original owner and have serviced my car routinely over the past 8 years.

Nov 16, 2022

My 2014 Honda Civic currently has 130,000 miles and the transmission is broken. My mechanic said that this vehicle has a CVT transmission and that he has seen many cases of Honda Civics with low mileage with the same problem as mine. I have entered my VIN to search if my model and year were on the recall but it is not on this list. However, it seems like the transmission in my car was defective. I am the original owner and have serviced my car routinely over the past 8 years.

Sep 28, 2022 62,000 mi

The contact owns a 2014 Honda Civic. The contact stated that while driving at an undisclosed speed, the vehicle made abnormal sounds and lost motive power. The vehicle was taken to an independent mechanic who diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 62,000.

Sep 28, 2022 62,000 mi

The contact owns a 2014 Honda Civic. The contact stated that while driving at an undisclosed speed, the vehicle made abnormal sounds and lost motive power. The vehicle was taken to an independent mechanic who diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 62,000.

Sep 14, 2022

Transmission failed, almost complete loss of power to the drive wheels. Honda examined and said it needs a new transmission. They admitted it was not low on fluid. The vehicle only has 97k miles.

Sep 14, 2022

Transmission failed, almost complete loss of power to the drive wheels. Honda examined and said it needs a new transmission. They admitted it was not low on fluid. The vehicle only has 97k miles.

Jun 18, 2022

CVT FAILED ON HIGHWAY IN MIDDLE LANE. MILEAGE 130,000 TOWED TO DEALER. CVT FLUID MAINTENANCE HAD BEEN REGULARLY PERFORMED BY DEALER- HERB CHAMBERS OF SEEKONK MASSACHUSETTS. CAR -2014 HONDA CIVIC EX NOT INCLUDED IN ANY PREVIOUS CVT RECALL GROUP!

Jun 18, 2022

CVT FAILED ON HIGHWAY IN MIDDLE LANE. MILEAGE 130,000 TOWED TO DEALER. CVT FLUID MAINTENANCE HAD BEEN REGULARLY PERFORMED BY DEALER- HERB CHAMBERS OF SEEKONK MASSACHUSETTS. CAR -2014 HONDA CIVIC EX NOT INCLUDED IN ANY PREVIOUS CVT RECALL GROUP!

Apr 9, 2022

The fill cap for the transmission keeps coming out of my transmission on my 2014 honda civic LX ans there is transmission fluid everywhere.

Apr 9, 2022

The fill cap for the transmission keeps coming out of my transmission on my 2014 honda civic LX ans there is transmission fluid everywhere.

Feb 24, 2022 117,000 mi

The contact owns a 2014 Honda Civic. The contact received notification of NHTSA Campaign Number: 15V574000 (Power Train). The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to the dealer and diagnosed with continuously variable transmission (CVT) pulley shaft failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and declined the transmission replacement. The manufacturer informed the contact that he needed to pay out of pocket for the repair. The failure mileage was approximately 117,000.

Feb 24, 2022 117,000 mi

The contact owns a 2014 Honda Civic. The contact received notification of NHTSA Campaign Number: 15V574000 (Power Train). The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to the dealer and diagnosed with continuously variable transmission (CVT) pulley shaft failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and declined the transmission replacement. The manufacturer informed the contact that he needed to pay out of pocket for the repair. The failure mileage was approximately 117,000.

Feb 2, 2022

Transmission cap popped off and fluid leaked out causing transmission to fail. Appears this is a common issue.

Feb 2, 2022

Transmission cap popped off and fluid leaked out causing transmission to fail. Appears this is a common issue.

Jan 28, 2022

I have over 150,000 miles on this vehicle. I've followed all recommended maintenance minders as they come up and today I found that the CVT transmission fill plug had popped off, was laying on the transmission with fluid everywhere. I do not know how long the fill cap has been dislodged, but the fill cap should not dislodge on it's own which can lead to early transmission failure.

Jan 28, 2022

I have over 150,000 miles on this vehicle. I've followed all recommended maintenance minders as they come up and today I found that the CVT transmission fill plug had popped off, was laying on the transmission with fluid everywhere. I do not know how long the fill cap has been dislodged, but the fill cap should not dislodge on it's own which can lead to early transmission failure.

Jan 20, 2022

The CVT failed at 130k miles. All necessary maintenance was followed and the part failed with no warning. This caused the vehicle to breakdown on the highway.

Jan 20, 2022

The CVT failed at 130k miles. All necessary maintenance was followed and the part failed with no warning. This caused the vehicle to breakdown on the highway.

Nov 29, 2021

Transmission filler cap (wine cork style) popped off as in other complaints causing a loss of fluid and the transmission failing. Car seems to be stuck in 2nd or 3rd gear and is no longer drivable. This poor design that has been complained about is causing an unnecessary financial hardship replacing the transmissions.

Nov 29, 2021

Transmission filler cap (wine cork style) popped off as in other complaints causing a loss of fluid and the transmission failing. Car seems to be stuck in 2nd or 3rd gear and is no longer drivable. This poor design that has been complained about is causing an unnecessary financial hardship replacing the transmissions.

Nov 11, 2021 Crash

Started my car in neutral with the parking brake engaged. The car took off by itself up a curb over a hill and struck another vehicle. I managed to get back in the vehicle and applied the brakes but the brakes did not respond. And my car was serviced at Freeway Honda in Santa Ana three days prior to the accident. I reported the problem with the brakes, they did a brake service, but they did not properly diagnose the issue and fix it. They told me they couldn’t find any problems and release the car back to me. Three days later it was in an accident and the brakes failed. Now freeway Honda has stated that they finally diagnosed the issue with the brakes, but they are refusing to fix it free of charge even though they have been deemed liable for the accident. My rear shocks were also damaged due to the impact of going up the curb and State Farm is investigating that to see if they will be paying for the repair and replacement of the shocks.

Nov 11, 2021 Crash

Started my car in neutral with the parking brake engaged. The car took off by itself up a curb over a hill and struck another vehicle. I managed to get back in the vehicle and applied the brakes but the brakes did not respond. And my car was serviced at Freeway Honda in Santa Ana three days prior to the accident. I reported the problem with the brakes, they did a brake service, but they did not properly diagnose the issue and fix it. They told me they couldn’t find any problems and release the car back to me. Three days later it was in an accident and the brakes failed. Now freeway Honda has stated that they finally diagnosed the issue with the brakes, but they are refusing to fix it free of charge even though they have been deemed liable for the accident. My rear shocks were also damaged due to the impact of going up the curb and State Farm is investigating that to see if they will be paying for the repair and replacement of the shocks.

Nov 8, 2021

Car without notice started going under 20 mph and then under 2mph. Towed to Proctor Honda in Tallahassee FL for diagnosis and they said the transmission is inoperable and the internal components failed which is the exact same problem that is stated in the other 2014 Honda Civic recalls. They claim this VIN is not one of the recalled VINS i believe it is.

Nov 8, 2021

While driving especially accelerating from a stop front end of car started vibrating and jerking.Qualified mechanic inspected the drive train and concluded there was a damage to the pulley shaft that could not have been due to wear and Tear. Mechanic said issue was identical to Honda recall ju2 15v574000. I was advised to take vehicle to Honda. On the way to Honda the transmission gave out in the middle of an intersection. Good samaritans helped push vehicle to near by parking lot. Vehicle was towed to Honda of Dartmouth, Ma

Nov 8, 2021

Car without notice started going under 20 mph and then under 2mph. Towed to Proctor Honda in Tallahassee FL for diagnosis and they said the transmission is inoperable and the internal components failed which is the exact same problem that is stated in the other 2014 Honda Civic recalls. They claim this VIN is not one of the recalled VINS i believe it is.

Nov 8, 2021

While driving especially accelerating from a stop front end of car started vibrating and jerking.Qualified mechanic inspected the drive train and concluded there was a damage to the pulley shaft that could not have been due to wear and Tear. Mechanic said issue was identical to Honda recall ju2 15v574000. I was advised to take vehicle to Honda. On the way to Honda the transmission gave out in the middle of an intersection. Good samaritans helped push vehicle to near by parking lot. Vehicle was towed to Honda of Dartmouth, Ma

Oct 20, 2021

I was sold a lemon in July 2015 from Victory Honda San Bruno.my VIN comes up as a 2014 Civic LX instead of EX-L.I never noticed the model difference until I had to look up recalls etc 'cause my pulley shaft stopped@ 94kmiles whilr on the freeway.Honda in Oakland&San bruno wanted $8k to fix it,ran my credit 4x for financing justtosay,not approved&my tranny cancels a $9k buyback/trade in.Honda of Oakland allowed a rep. to switch my car info w/someone else's, my last name, mileage, model, etc &allowed someone to pickup my car from them &didn't notify me for 4days,they also wanted$600 for tests, service AorB,trany flush(i didn't authorize)&my car(no previous engine problems)still doesnt drive.It has only been serviced at those 2 honda locations.I was NEVER notified&have these issues..PULLEY SHAFT#JU2,TIRE BEAD #JD8,now the AIRBAG RECALLS.On Nhtsa.gov/recalls,theres hundreds of owners w/my VIN #s minus the last 5-8 #s w/the same problems esp at 90k mile.my car is PAID OFF

Oct 20, 2021

I was sold a lemon in July 2015 from Victory Honda San Bruno.my VIN comes up as a 2014 Civic LX instead of EX-L.I never noticed the model difference until I had to look up recalls etc 'cause my pulley shaft stopped@ 94kmiles whilr on the freeway.Honda in Oakland&San bruno wanted $8k to fix it,ran my credit 4x for financing justtosay,not approved&my tranny cancels a $9k buyback/trade in.Honda of Oakland allowed a rep. to switch my car info w/someone else's, my last name, mileage, model, etc &allowed someone to pickup my car from them &didn't notify me for 4days,they also wanted$600 for tests, service AorB,trany flush(i didn't authorize)&my car(no previous engine problems)still doesnt drive.It has only been serviced at those 2 honda locations.I was NEVER notified&have these issues..PULLEY SHAFT#JU2,TIRE BEAD #JD8,now the AIRBAG RECALLS.On Nhtsa.gov/recalls,theres hundreds of owners w/my VIN #s minus the last 5-8 #s w/the same problems esp at 90k mile.my car is PAID OFF

Sep 3, 2021

The plug for the automatic transmission fluid pops off and allows for all contaminates and water to enter transmission unknowingly. This was noticed at 94k miles on ours and on forums is a highly reoccurring item that needs to be addressed by Honda before transmissions begin failing from a "popping" plug that falls out while driving unbeknownst to the driver.

Sep 3, 2021

The plug for the automatic transmission fluid pops off and allows for all contaminates and water to enter transmission unknowingly. This was noticed at 94k miles on ours and on forums is a highly reoccurring item that needs to be addressed by Honda before transmissions begin failing from a "popping" plug that falls out while driving unbeknownst to the driver.

May 7, 2021 167,000 mi

I WAS DRIVING HOME FROM WORK ON THE FREEWAY AND WHEN I GOT OFF THE FREEWAY I STOPPED AT THE STOP LIGHT WHEN IT TURNED GREEN I STARTED TO PUSH THE GAS PEDAL AND THE CAR STARTED JERKING BACK AND FORTH LIKE IT WANTED TO STALL I PUSHED ON THE GAS A LITTLE MORE AND IT CONTINUED TO JERK AT EACH STOP LIGHT WHEN I ACCELERATED. NO WARNING LIGHT CAME ON NO CODES AND IT JUST HAPPENED SUDDENLY WITH OUT WARNING . I PARKED IT AND TOOK IT TO THE SHOP THE FOLLOWING MORNING

May 7, 2021 167,000 mi

I WAS DRIVING HOME FROM WORK ON THE FREEWAY AND WHEN I GOT OFF THE FREEWAY I STOPPED AT THE STOP LIGHT WHEN IT TURNED GREEN I STARTED TO PUSH THE GAS PEDAL AND THE CAR STARTED JERKING BACK AND FORTH LIKE IT WANTED TO STALL I PUSHED ON THE GAS A LITTLE MORE AND IT CONTINUED TO JERK AT EACH STOP LIGHT WHEN I ACCELERATED. NO WARNING LIGHT CAME ON NO CODES AND IT JUST HAPPENED SUDDENLY WITH OUT WARNING . I PARKED IT AND TOOK IT TO THE SHOP THE FOLLOWING MORNING

Apr 29, 2021 128,000 mi

I WAS DRIVING MY CAR ON THE CITY STREETS WHEN THE CVT TRANSMISSION STARTED TO MAKE THE CAR ACT ERRATIC STOP AND GO STOP AND GO. I HAD TO PUT THE TRANSMISSION IN NEUTRAL SO THAT I COULD CONTROL IT AND MOVE TO THE SIDE OF THE ROAD. I WAS SO GLAD I WASN'T ON THE FREEWAY WHEN THIS HAPPENED. I PURCHASE THE CAR USED IN APRIL OF 2015. I ALWAYS HAD THE CAR SERVICE AT THE DEALERSHIP WHEN SERVICE WAS DUE. AND TWO YEARS AGO I HAD TO REPLACE THE TRANSMISSION BECAUSE IT COMPLETELY SHUTDOWN AFTER GETTING OFF THE FREEWAY. AT THAT TIME THE CAR HAD WENT OVER 100K MILES SO I HAD TO PAY $2000 TO REPLACE IT. AND IT LOOKS LIKE I'M GOING TO BE PAYING $2000 AGAIN. I DIDN'T KNOW THAT THERE WAS A RECALL FOR THE CTV TRANSMISSION, UNTIL A FEW DAYS AGO WHEN I WAS LOOKING TO SEE IF ANY ONE ELSE HAD THIS PROBLEM. BECAUSE I PURCHASE THE CAR USED I WANTED TO SEE IF THE RECALL WAS TAKEN CARE OF, IT LOOKS LIKE IT WAS. BUT I DON'T THINK THAT A SOFTWARE UPDATE IS THE COMPLETE FIX FOR THIS PROBLEM. SO MANY PEOPLE ARE STILL HAVING PROBLEMS WITH THIS TRANSMISSION. SOME WITH LOW MILEAGE LIKE MY SECOND TRANSMISSION AND MOST OF THEM FAIL AROUND 100K. I KNOW NOTHING LAST FOR EVER, AND I WILL PAY $2000 FOR A NEW TRANSMISSION IF I CAN BE SURE THAT IT WILL NOT JUST ALL OUT OF THE BLUE LOCKUP OR BRAKE PART OF THE DRIVE TRAIN AND PUT MY LIFE IN DANGER

Apr 29, 2021 128,000 mi

I WAS DRIVING MY CAR ON THE CITY STREETS WHEN THE CVT TRANSMISSION STARTED TO MAKE THE CAR ACT ERRATIC STOP AND GO STOP AND GO. I HAD TO PUT THE TRANSMISSION IN NEUTRAL SO THAT I COULD CONTROL IT AND MOVE TO THE SIDE OF THE ROAD. I WAS SO GLAD I WASN'T ON THE FREEWAY WHEN THIS HAPPENED. I PURCHASE THE CAR USED IN APRIL OF 2015. I ALWAYS HAD THE CAR SERVICE AT THE DEALERSHIP WHEN SERVICE WAS DUE. AND TWO YEARS AGO I HAD TO REPLACE THE TRANSMISSION BECAUSE IT COMPLETELY SHUTDOWN AFTER GETTING OFF THE FREEWAY. AT THAT TIME THE CAR HAD WENT OVER 100K MILES SO I HAD TO PAY $2000 TO REPLACE IT. AND IT LOOKS LIKE I'M GOING TO BE PAYING $2000 AGAIN. I DIDN'T KNOW THAT THERE WAS A RECALL FOR THE CTV TRANSMISSION, UNTIL A FEW DAYS AGO WHEN I WAS LOOKING TO SEE IF ANY ONE ELSE HAD THIS PROBLEM. BECAUSE I PURCHASE THE CAR USED I WANTED TO SEE IF THE RECALL WAS TAKEN CARE OF, IT LOOKS LIKE IT WAS. BUT I DON'T THINK THAT A SOFTWARE UPDATE IS THE COMPLETE FIX FOR THIS PROBLEM. SO MANY PEOPLE ARE STILL HAVING PROBLEMS WITH THIS TRANSMISSION. SOME WITH LOW MILEAGE LIKE MY SECOND TRANSMISSION AND MOST OF THEM FAIL AROUND 100K. I KNOW NOTHING LAST FOR EVER, AND I WILL PAY $2000 FOR A NEW TRANSMISSION IF I CAN BE SURE THAT IT WILL NOT JUST ALL OUT OF THE BLUE LOCKUP OR BRAKE PART OF THE DRIVE TRAIN AND PUT MY LIFE IN DANGER

Apr 5, 2021 75,000 mi

DRIVING ON 95 NORTH AROUND 4PM MONDAY 03/29/2021 WHEN TRANSMISSION FAILED. THERE WERE NO LOUD NOISES, NO SERVICE WARNINGS OR LIGHTS. CAR HAS ABOUT 75,000 MILES AND THE TRANSMISSION WAS LAST SERVICED IN 2018 AT 60,000 MILES. THE CAR HAS ROUTINE MAINTENANCE RECORDS. THE RECALL (NHTSA ID: 15V574000) WAS PERFORMED IN 2016 WHICH WAS A SOFTWARE UPDATE DUE TO A MECHANICAL TRANSMISSION PROBLEM.

Apr 5, 2021 75,000 mi

DRIVING ON 95 NORTH AROUND 4PM MONDAY 03/29/2021 WHEN TRANSMISSION FAILED. THERE WERE NO LOUD NOISES, NO SERVICE WARNINGS OR LIGHTS. CAR HAS ABOUT 75,000 MILES AND THE TRANSMISSION WAS LAST SERVICED IN 2018 AT 60,000 MILES. THE CAR HAS ROUTINE MAINTENANCE RECORDS. THE RECALL (NHTSA ID: 15V574000) WAS PERFORMED IN 2016 WHICH WAS A SOFTWARE UPDATE DUE TO A MECHANICAL TRANSMISSION PROBLEM.

Mar 7, 2021 82,000 mi

TRANSMISSION FILL PLUG POPPED OUT OF ITS POSITION ON TOP OF THE TRANSMISSION FILL PORT. CAUSING LEAKING TRANS FLUID AND NOW TRANSMISSION FAILED.

Mar 7, 2021 82,000 mi

TRANSMISSION FILL PLUG POPPED OUT OF ITS POSITION ON TOP OF THE TRANSMISSION FILL PORT. CAUSING LEAKING TRANS FLUID AND NOW TRANSMISSION FAILED.

Mar 3, 2021

TRANSMISSION FILL PLUG POPPING OUT OF ITS POSITION ON TOP OF THE TRANSMISSION FILL PORT. CAUSING LEAKING TRANS FLUID AND POSSIBLE TRANSMISSION FAILURE. DEALERSHIP HAS CHECKED THIS ISSUE 1 TIME AND STATES THE ISSUE HAS BEEN RESOLVED. LESS THAN 3 DAYS LATER THE SAME ISSUE OCCURRED.

Mar 3, 2021

TRANSMISSION FILL PLUG POPPING OUT OF ITS POSITION ON TOP OF THE TRANSMISSION FILL PORT. CAUSING LEAKING TRANS FLUID AND POSSIBLE TRANSMISSION FAILURE. DEALERSHIP HAS CHECKED THIS ISSUE 1 TIME AND STATES THE ISSUE HAS BEEN RESOLVED. LESS THAN 3 DAYS LATER THE SAME ISSUE OCCURRED.

Jan 21, 2021 127,000 mi

ON JANUARY 17,2021, I WAS DRIVING ON A 2 LANE ROAD GOING APPROXIMATELY 75 MPH (THE SPEED LIMIT) AND ALL OF A SUDDEN ALL OF MY CARS WARNING LIGHTS CAME ON AND THE CAR STARTED DECELERATING. WHEN I PUSHED ON THE ACCELERATOR, THE CAR REVED BUT DIDN'T PICK UP SPEED. I PULLED OVER OFF THE ROAD AND TURNED THE CAR OFF AND THEN BACK ON. THE CAR WOULD START BUT NOTHING HAPPENS WHEN I PRESSED ON THE ACCELERATOR. I HAD MY CAR TOWED TO A HONDA DEALERSHIP AN HOUR AWAY AND THEY SAID IT'S GOING TO BE $6000 TO REPLACE THE TRANSMISSION. THEY SAID MY SPECIFIC CAR HAD NO RECALLS ON IT AND THAT SOMETIMES THINGS JUST BREAK. THE MECHANIC NOTED THAT MY CAR IS IN EXCELLENT SHAPE OTHERWISE.

Jan 21, 2021 127,000 mi

ON JANUARY 17,2021, I WAS DRIVING ON A 2 LANE ROAD GOING APPROXIMATELY 75 MPH (THE SPEED LIMIT) AND ALL OF A SUDDEN ALL OF MY CARS WARNING LIGHTS CAME ON AND THE CAR STARTED DECELERATING. WHEN I PUSHED ON THE ACCELERATOR, THE CAR REVED BUT DIDN'T PICK UP SPEED. I PULLED OVER OFF THE ROAD AND TURNED THE CAR OFF AND THEN BACK ON. THE CAR WOULD START BUT NOTHING HAPPENS WHEN I PRESSED ON THE ACCELERATOR. I HAD MY CAR TOWED TO A HONDA DEALERSHIP AN HOUR AWAY AND THEY SAID IT'S GOING TO BE $6000 TO REPLACE THE TRANSMISSION. THEY SAID MY SPECIFIC CAR HAD NO RECALLS ON IT AND THAT SOMETIMES THINGS JUST BREAK. THE MECHANIC NOTED THAT MY CAR IS IN EXCELLENT SHAPE OTHERWISE.

Oct 14, 2020 150,000 mi

WHILE I WAS DRIVING DOWN A BUSY INTERSTATE WITH NUMEROUS CARS AROUND ME, MY CAR GAVE A SMALL JERK. AFTER THIS, MY CAR MOTOR WAS STILL RUNNING, BUT HAD NO POWER. WHEN I PRESSED THE GAS, NO POWER BEHIND IT. I WAS COASTING AND SLOWING DOWN. AFTER ALMOST GETTING RUN OVER BY THE VEHICLE BEHIND ME, I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THERE ARE MULTIPLE SIMILAR COMPLAINTS WITH THE TRANSMISSION FOR THIS YEAR MODEL.

Oct 14, 2020 150,000 mi

WHILE I WAS DRIVING DOWN A BUSY INTERSTATE WITH NUMEROUS CARS AROUND ME, MY CAR GAVE A SMALL JERK. AFTER THIS, MY CAR MOTOR WAS STILL RUNNING, BUT HAD NO POWER. WHEN I PRESSED THE GAS, NO POWER BEHIND IT. I WAS COASTING AND SLOWING DOWN. AFTER ALMOST GETTING RUN OVER BY THE VEHICLE BEHIND ME, I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THERE ARE MULTIPLE SIMILAR COMPLAINTS WITH THE TRANSMISSION FOR THIS YEAR MODEL.

Sep 3, 2020 90,000 mi

I BOUGHT THE CAR BRAND NEW IN EARLY 2015. NEVER HAD SO MUCH AS A SLIP IN THE TRANSMISSION. GOT A RECALL NOTICE IN 2015 ABOUT A SENSOR FOR MAKING THE "CHECK TIRE PRESSURE" LIGHT STAY ON WHEN STARTING THE CAR. HONDA TELLS ME THEY FIXED THIS IN DECEMBER 2015. ON AUGUST 27, 2020, WHILE DRIVING DOWN THE ROAD ON A VERY DANGEROUS HIGHWAY, THE TRANSMISSION JUST STOPPED. NO NOISE, NO POP, NO STUTTER. THE CAR STARTED DECELERATING AND EVERY ERROR MESSAGE KNOWN TO MAN CAME ON THE SCREEN. CHECK POWER STEERING, CHECK TMP SYSTEM, CHECK ENGINE, CHECK TRANSMISSION, ETC. I WAS ABLE TO PULL OVER, BARELY GETTING ACROSS THE LINE AND HAVING TO SIT AND PRAY FOR HALF AN HOUR THAT THE HUGE CARS BARRELING TOWARD ME WOULD NOT HIT ME. GOT IT TOWED TO KING HONDA. A TECHNICIAN CALLED FIVE DAYS LATER AND SAID THE TRANSMISSION IS SHOT. I CAN EITHER PAY $6000 FOR A TRANSMISSION FROM HONDA, OR I CAN PAY $2000 FOR A USED TRANSMISSION. HE SAID THE DRIVE SHAFT PULLEY BROKE. I ASKED HIM ABOUT THE RECALL NUMBER 15V574000 THAT SAYS THE SOFTWARE SETTINGS THAT CONTROL THE TRANSMISSION OPERATION MAY RESULT IN DAMAGE TO THE TRANSMISSION DRIVE PULLEY SHAFT. HE SAID THERE WAS NO RECALL ON MY CAR. HE SAID HE'D TALK TO HIS MANAGER AND CALL ME BACK. HE LEFT A MESSAGE SAYING THE TRANSMISSION HAS COME APART ON THE INSIDE AND I WOULD NEED A NEW ONE. IN THE MEANTIME, I'D CALLED THE DEALER WHERE I PURCHASED THE CAR. THE MAN TOLD ME IT WAS JUST SOMETHING THAT HAPPENED. I ASKED ABOUT THE RECALL. HE SAID IT HAD NOTHING TO DO WITH IT. MY HUSBAND CALLED AND THE MAN LISTENED TO HIM AND AGREED THAT THESE THINGS DON'T "JUST HAPPEN" TO A HONDA THAT IS LESS THAN 100,000 MILES WITH NO NOTICE, NO PROBLEMS, NO NOISE. HE AGREED TO HAVE A LOOK AT THE CAR AND SAID IF THE DRIVE SHAFT PULLEY IS IN FACT BROKEN, IT WOULD BE RELATED TO THE RECALL. WE TOWED IT TONIGHT AND WILL WAIT TO SEE WHAT THEY SAY.

Sep 3, 2020 90,000 mi

I BOUGHT THE CAR BRAND NEW IN EARLY 2015. NEVER HAD SO MUCH AS A SLIP IN THE TRANSMISSION. GOT A RECALL NOTICE IN 2015 ABOUT A SENSOR FOR MAKING THE "CHECK TIRE PRESSURE" LIGHT STAY ON WHEN STARTING THE CAR. HONDA TELLS ME THEY FIXED THIS IN DECEMBER 2015. ON AUGUST 27, 2020, WHILE DRIVING DOWN THE ROAD ON A VERY DANGEROUS HIGHWAY, THE TRANSMISSION JUST STOPPED. NO NOISE, NO POP, NO STUTTER. THE CAR STARTED DECELERATING AND EVERY ERROR MESSAGE KNOWN TO MAN CAME ON THE SCREEN. CHECK POWER STEERING, CHECK TMP SYSTEM, CHECK ENGINE, CHECK TRANSMISSION, ETC. I WAS ABLE TO PULL OVER, BARELY GETTING ACROSS THE LINE AND HAVING TO SIT AND PRAY FOR HALF AN HOUR THAT THE HUGE CARS BARRELING TOWARD ME WOULD NOT HIT ME. GOT IT TOWED TO KING HONDA. A TECHNICIAN CALLED FIVE DAYS LATER AND SAID THE TRANSMISSION IS SHOT. I CAN EITHER PAY $6000 FOR A TRANSMISSION FROM HONDA, OR I CAN PAY $2000 FOR A USED TRANSMISSION. HE SAID THE DRIVE SHAFT PULLEY BROKE. I ASKED HIM ABOUT THE RECALL NUMBER 15V574000 THAT SAYS THE SOFTWARE SETTINGS THAT CONTROL THE TRANSMISSION OPERATION MAY RESULT IN DAMAGE TO THE TRANSMISSION DRIVE PULLEY SHAFT. HE SAID THERE WAS NO RECALL ON MY CAR. HE SAID HE'D TALK TO HIS MANAGER AND CALL ME BACK. HE LEFT A MESSAGE SAYING THE TRANSMISSION HAS COME APART ON THE INSIDE AND I WOULD NEED A NEW ONE. IN THE MEANTIME, I'D CALLED THE DEALER WHERE I PURCHASED THE CAR. THE MAN TOLD ME IT WAS JUST SOMETHING THAT HAPPENED. I ASKED ABOUT THE RECALL. HE SAID IT HAD NOTHING TO DO WITH IT. MY HUSBAND CALLED AND THE MAN LISTENED TO HIM AND AGREED THAT THESE THINGS DON'T "JUST HAPPEN" TO A HONDA THAT IS LESS THAN 100,000 MILES WITH NO NOTICE, NO PROBLEMS, NO NOISE. HE AGREED TO HAVE A LOOK AT THE CAR AND SAID IF THE DRIVE SHAFT PULLEY IS IN FACT BROKEN, IT WOULD BE RELATED TO THE RECALL. WE TOWED IT TONIGHT AND WILL WAIT TO SEE WHAT THEY SAY.

Jul 6, 2020 41,000 mi

STARTER CLUTCH SHUDDER/JUDDER STARTED BEFORE 41K MILES. THIS IS A LONG TERM (DECADES) KNOWN DESIGN ISSUE WITH HONDA CIVIC HYBRIDS. THIS CAN IMPAIR ABILITY OF VEHICLE TO START IN TRAFFIC FROM A FULL STOP AND/OR PREVENT VEHICLE FROM BEING ABLE TO TRAVEL UP HILLS. DEALER RECOMMENDS $380 'BURNISHING' PROCEDURE AS A 'FIRST STEP'. STARTER CLUTCH REPLACEMENT IS THE NEXT STEP (>= $2000). VEHICLE JUST LEFT WARRANTY IN DECEMBER 2019.

Jul 6, 2020 41,000 mi

STARTER CLUTCH SHUDDER/JUDDER STARTED BEFORE 41K MILES. THIS IS A LONG TERM (DECADES) KNOWN DESIGN ISSUE WITH HONDA CIVIC HYBRIDS. THIS CAN IMPAIR ABILITY OF VEHICLE TO START IN TRAFFIC FROM A FULL STOP AND/OR PREVENT VEHICLE FROM BEING ABLE TO TRAVEL UP HILLS. DEALER RECOMMENDS $380 'BURNISHING' PROCEDURE AS A 'FIRST STEP'. STARTER CLUTCH REPLACEMENT IS THE NEXT STEP (>= $2000). VEHICLE JUST LEFT WARRANTY IN DECEMBER 2019.

May 31, 2020 163,000 mi

THE TRANSMISSIONS FILL CAP KEEP POPPING OFF AND CAUSING TRANSMISSION FLUID TO SPILL AS WELL AS EXPOSING THE INSIDE OF THE TRANSMISSION TO THE ELEMENTS, CAUSING THE TRANSMISSION TO JERK WHILE DRIVING.

May 31, 2020 163,000 mi

THE TRANSMISSIONS FILL CAP KEEP POPPING OFF AND CAUSING TRANSMISSION FLUID TO SPILL AS WELL AS EXPOSING THE INSIDE OF THE TRANSMISSION TO THE ELEMENTS, CAUSING THE TRANSMISSION TO JERK WHILE DRIVING.

May 27, 2020 30 mi

THIS HAS HAPPENED COUNTLESS TIMES SINCE THE DAY I PURCHASED MY CAR AND DROVE IT OFF THE LOT. IT DOESN'T MATTER HOW FAST OR SLOW I AM DRIVING, WHEN I TAKE MY FOOT OFF OF THE GAS PEDAL, MY WHOLE CAR JARS FORWARD LIKE IT IS MY TRANSMISSION AND IT MISSED A GEAR. IT HAS DONE THIS SINCE I DROVE IT HOME FROM PURCHASING IT. IT MAKES ME NERVOUS BECAUSE MY SON IS IN THE BACK SEAT AND HE CAN TELL EVERY TIME IT HAPPENS BECAUSE HIS HEAD JOLTS FORWARD. *TR

May 27, 2020 30 mi

THIS HAS HAPPENED COUNTLESS TIMES SINCE THE DAY I PURCHASED MY CAR AND DROVE IT OFF THE LOT. IT DOESN'T MATTER HOW FAST OR SLOW I AM DRIVING, WHEN I TAKE MY FOOT OFF OF THE GAS PEDAL, MY WHOLE CAR JARS FORWARD LIKE IT IS MY TRANSMISSION AND IT MISSED A GEAR. IT HAS DONE THIS SINCE I DROVE IT HOME FROM PURCHASING IT. IT MAKES ME NERVOUS BECAUSE MY SON IS IN THE BACK SEAT AND HE CAN TELL EVERY TIME IT HAPPENS BECAUSE HIS HEAD JOLTS FORWARD. *TR

May 9, 2020 15 mi

I WAS DRIVING AND IT FELT LIKE A TUGGING ON THE PASSENGER FRONT WHEEL. WHEN I WOULD TURN THE TUGGING WAS WORSE. THEN I TURNED AROUND TO GO HOME AND THE CAR WOULDN'T MOVE AT ALL. ALL THE GEARS WERE GONE. THE GEAR WILL GO IN THE GEAR EVERY GEAR BUT IT WONT GO FORWARD OR BACKWARD. I DON'T THINK IT'S THE TRANSMISSION BUT IT'S POSSIBLE THE PASSENGER AXLE OR SOMETHING IN THERE OR I COULD BE WRONG AND IT'S THE TRANNY. *TR

May 9, 2020 15 mi

I WAS DRIVING AND IT FELT LIKE A TUGGING ON THE PASSENGER FRONT WHEEL. WHEN I WOULD TURN THE TUGGING WAS WORSE. THEN I TURNED AROUND TO GO HOME AND THE CAR WOULDN'T MOVE AT ALL. ALL THE GEARS WERE GONE. THE GEAR WILL GO IN THE GEAR EVERY GEAR BUT IT WONT GO FORWARD OR BACKWARD. I DON'T THINK IT'S THE TRANSMISSION BUT IT'S POSSIBLE THE PASSENGER AXLE OR SOMETHING IN THERE OR I COULD BE WRONG AND IT'S THE TRANNY. *TR

Mar 19, 2020 57,300 mi

MY VEHICLE TRANSMISSION WENT OUT ON THE HIGHWAY BRAKES LOCKING UP THEN SMOKING. I WAS TOLD BY HONDA IT WASN'T COVERED BY WARRANTY BUT LATER FOUND OUT IT WAS A DEFECT IN THE TRANSMISSION WHICH WOULD CAUSE THE BREAKDOWN.

Mar 19, 2020 57,300 mi

MY VEHICLE TRANSMISSION WENT OUT ON THE HIGHWAY BRAKES LOCKING UP THEN SMOKING. I WAS TOLD BY HONDA IT WASN'T COVERED BY WARRANTY BUT LATER FOUND OUT IT WAS A DEFECT IN THE TRANSMISSION WHICH WOULD CAUSE THE BREAKDOWN.

Feb 18, 2020

WHEN I EXIT THE FWY MY CAR STARTED TO SHAKE I TRY TO ACCELERATE BUT IT WOULDN'T ADVANCE WHILE IN GEAR . I TOOK MY CAR TO THE HONDA IT TOOK 36 HOURS FOR THEM TO TELL ME IT WAS THE TRANSMISSION. NO WARNINGS ABOUT THE TRANSMISSION NO LIGHT NOTHING JUST A REALLY SCARY SHAKING HARD SHAKING.

Feb 18, 2020

WHEN I EXIT THE FWY MY CAR STARTED TO SHAKE I TRY TO ACCELERATE BUT IT WOULDN'T ADVANCE WHILE IN GEAR . I TOOK MY CAR TO THE HONDA IT TOOK 36 HOURS FOR THEM TO TELL ME IT WAS THE TRANSMISSION. NO WARNINGS ABOUT THE TRANSMISSION NO LIGHT NOTHING JUST A REALLY SCARY SHAKING HARD SHAKING.

Jan 7, 2020 49,000 mi

TRANSMISSION COMPLETELY FAILED AT A STOP SIGN A MONTH OUT OF WARRANTY AT 49K MILES. WAS DRIVING FROM MY PARENT'S DRIVEWAY TO SAID STOP SIGN, AROUND 100FT. STOPPED AT THE STOP SIGN, TRIED TO MOVE AND GOT NO TRACTION. NEXT DAY HAD IT TOWED, INDEPENDENT TECHNICIAN SAID THE TRANSMISSION WAS SHOT. BROUGHT IT TO KRENZEN HONDA IN DULUTH, MN, THEY SAID TRANSMISSION WAS SHOT. THERE WAS NO SUGGESTED MAINTENANCE FOR THE POWER TRAIN BEFOREHAND. HONDA OF AMERICA IS CLAIMING I DIDN'T PERFORM REQUIRED MAINTENANCE BUT DID NOT PROVIDE ANY INFORMATION AS TO WHAT THAT MAINTENANCE WAS SUPPOSED TO BE. HONDA OF AMERICA IS REFUSING TO FIX IT, EVEN THOUGH THERE'S AN ACTIVE RECALL FOR THIS MODEL AND FOR THIS FAILURE MODE (CVT BEING DESTROYED) BUT ODDLY ENOUGH NOT MY CAR. THIS SHOWS THAT THERE ARE OTHER VEHICLES OUTSIDE OF THE RECALL LIABLE TO HAVE THIS HAPPEN. SERVICE TECH AT KRENZEN SAID THAT THIS HAPPENS QUITE FREQUENTLY.

Jan 7, 2020 49,000 mi

TRANSMISSION COMPLETELY FAILED AT A STOP SIGN A MONTH OUT OF WARRANTY AT 49K MILES. WAS DRIVING FROM MY PARENT'S DRIVEWAY TO SAID STOP SIGN, AROUND 100FT. STOPPED AT THE STOP SIGN, TRIED TO MOVE AND GOT NO TRACTION. NEXT DAY HAD IT TOWED, INDEPENDENT TECHNICIAN SAID THE TRANSMISSION WAS SHOT. BROUGHT IT TO KRENZEN HONDA IN DULUTH, MN, THEY SAID TRANSMISSION WAS SHOT. THERE WAS NO SUGGESTED MAINTENANCE FOR THE POWER TRAIN BEFOREHAND. HONDA OF AMERICA IS CLAIMING I DIDN'T PERFORM REQUIRED MAINTENANCE BUT DID NOT PROVIDE ANY INFORMATION AS TO WHAT THAT MAINTENANCE WAS SUPPOSED TO BE. HONDA OF AMERICA IS REFUSING TO FIX IT, EVEN THOUGH THERE'S AN ACTIVE RECALL FOR THIS MODEL AND FOR THIS FAILURE MODE (CVT BEING DESTROYED) BUT ODDLY ENOUGH NOT MY CAR. THIS SHOWS THAT THERE ARE OTHER VEHICLES OUTSIDE OF THE RECALL LIABLE TO HAVE THIS HAPPEN. SERVICE TECH AT KRENZEN SAID THAT THIS HAPPENS QUITE FREQUENTLY.

Dec 1, 2019 79,695 mi

THE TRANSMISSION IS SLIPPING AND IT TRYING TO ACCELERATE WHEN I PUT IT IN DRIVE I HAVE TO PUT THE GAS PUDDLE TO THE FLOOR AND VIBRATION ON THE SEAT IT'S A CVTS TRANSMISSION IT WAS THE PULLY THAT WAS FIXED ON THE LAST RECALL I'M DRIVING A LOANER CAR IS THERE ANY RECALL ON THE SLIPPING OR CVTS IN GENERAL THANKS

Dec 1, 2019 79,695 mi

THE TRANSMISSION IS SLIPPING AND IT TRYING TO ACCELERATE WHEN I PUT IT IN DRIVE I HAVE TO PUT THE GAS PUDDLE TO THE FLOOR AND VIBRATION ON THE SEAT IT'S A CVTS TRANSMISSION IT WAS THE PULLY THAT WAS FIXED ON THE LAST RECALL I'M DRIVING A LOANER CAR IS THERE ANY RECALL ON THE SLIPPING OR CVTS IN GENERAL THANKS

Nov 20, 2019 57,945 mi

I WAS RUNNING ERRANDS AND PARKED CAR IN A LOT. UPON RETURN TO THE CAR, IT STARTED UP BUT WAS NOT ABLE TO DRIVE WHEN I PLACED GEAR IN DRIVE OR REVERSE. THE CAR REFUSED TO MOVE DESPITE TURNING OFF ENGINE AND RESTARTING IT BACK UP. CAR HAD TO BE TOWED AWAY. FOUND OUT THERE WAS A RECALL FOR THIS CAR WHICH IF NOT CORRECTED CAN RESULT IN TRANSMISSION PROBLEMS. WE HAD NEVER GOTTEN NOTICE OF THIS RECALL. WE ARE THE ORIGINAL OWNERS AND HAD NOT MOVED ADDRESSES. CAR HAD LESS THAN 58K MILES UNDER THE 60K MILES POWERTRAIN WARRANTY BUT WAS ONLY 4 MONTHS OVER THE 5 YRS PERIOD. AMERICAN HONDA WAS ONLY WILLING TO PAY 50/50 FOR A NEW TRANSMISSION. I WAS LUCKY THE TRANSMISSION DID NOT GO OUT WHILE DRIVING ON FREEWAY AT A HIGHER SPEED AS THAT WOULD HAVE CAUSED SOME MAJOR ACCIDENT LOSING POWER WITH NO ADVANCED NOTICE AND HAVING NO CONTROL OF THE CAR. WE FEEL IF THIS RECALL WAS SENT OUT AND IT WAS CORRECTED, THE TRANSMISSION WOULD NOT HAVE GONE OUT TO BEGIN WITH. IT IS VERY DISAPPOINTING AND SCARY TO KNOW THERE ARE OTHER CARS LIKE MINE OUT THERE WHICH AMERICAN HONDA IS NOT TAKING FULL RESPONSIBILITY FOR THEIR PRODUCT AND PUTTING HARM IN THEIR CUSTOMER'S SAFETY.

Nov 20, 2019 57,945 mi

I WAS RUNNING ERRANDS AND PARKED CAR IN A LOT. UPON RETURN TO THE CAR, IT STARTED UP BUT WAS NOT ABLE TO DRIVE WHEN I PLACED GEAR IN DRIVE OR REVERSE. THE CAR REFUSED TO MOVE DESPITE TURNING OFF ENGINE AND RESTARTING IT BACK UP. CAR HAD TO BE TOWED AWAY. FOUND OUT THERE WAS A RECALL FOR THIS CAR WHICH IF NOT CORRECTED CAN RESULT IN TRANSMISSION PROBLEMS. WE HAD NEVER GOTTEN NOTICE OF THIS RECALL. WE ARE THE ORIGINAL OWNERS AND HAD NOT MOVED ADDRESSES. CAR HAD LESS THAN 58K MILES UNDER THE 60K MILES POWERTRAIN WARRANTY BUT WAS ONLY 4 MONTHS OVER THE 5 YRS PERIOD. AMERICAN HONDA WAS ONLY WILLING TO PAY 50/50 FOR A NEW TRANSMISSION. I WAS LUCKY THE TRANSMISSION DID NOT GO OUT WHILE DRIVING ON FREEWAY AT A HIGHER SPEED AS THAT WOULD HAVE CAUSED SOME MAJOR ACCIDENT LOSING POWER WITH NO ADVANCED NOTICE AND HAVING NO CONTROL OF THE CAR. WE FEEL IF THIS RECALL WAS SENT OUT AND IT WAS CORRECTED, THE TRANSMISSION WOULD NOT HAVE GONE OUT TO BEGIN WITH. IT IS VERY DISAPPOINTING AND SCARY TO KNOW THERE ARE OTHER CARS LIKE MINE OUT THERE WHICH AMERICAN HONDA IS NOT TAKING FULL RESPONSIBILITY FOR THEIR PRODUCT AND PUTTING HARM IN THEIR CUSTOMER'S SAFETY.

Oct 15, 2019 43,297 mi

TL* THE CONTACT OWNS A 2014 HONDA CIVIC. WHILE DRIVING ON A LONG TRIP AT 50 MPH AND TOWING AN APPROVED TRAILER, THE RPMS WENT UP AND DOWN. THE VEHICLE TRAVELED UP AND DOWN HILLS SLUGGISHLY. THE CONTACT PULLED OVER TO THE SIDE OF THE HIGHWAY AND SHUT OFF THE VEHICLE. ONCE THE VEHICLE WAS RESTARTED, THE FAILURE RECURRED APPROXIMATELY 20 MINUTES LATER AND THE VEHICLE DECELERATED. THE CONTACT PULLED THE VEHICLE OVER AGAIN AND HAD IT TOWED TO BORMAN HONDA (280 W BOUTZ RD, LAS CRUCES, NM 88005, (575) 525-4500). THE DEALER STATED THAT THE TRANSMISSION FAILED AND THE VEHICLE SHOULD NOT HAVE BEEN PULLING THE TRAILER. THE CONTACT MENTIONED THAT THE VEHICLE WAS APPROVED BY U-HAUL TO PULL THE TRAILER AND THERE HAD BEEN NO ISSUES IN THE PAST. THE CONTACT PAID THE DIAGNOSTIC FEE, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 43,297.

Oct 15, 2019 43,297 mi

TL* THE CONTACT OWNS A 2014 HONDA CIVIC. WHILE DRIVING ON A LONG TRIP AT 50 MPH AND TOWING AN APPROVED TRAILER, THE RPMS WENT UP AND DOWN. THE VEHICLE TRAVELED UP AND DOWN HILLS SLUGGISHLY. THE CONTACT PULLED OVER TO THE SIDE OF THE HIGHWAY AND SHUT OFF THE VEHICLE. ONCE THE VEHICLE WAS RESTARTED, THE FAILURE RECURRED APPROXIMATELY 20 MINUTES LATER AND THE VEHICLE DECELERATED. THE CONTACT PULLED THE VEHICLE OVER AGAIN AND HAD IT TOWED TO BORMAN HONDA (280 W BOUTZ RD, LAS CRUCES, NM 88005, (575) 525-4500). THE DEALER STATED THAT THE TRANSMISSION FAILED AND THE VEHICLE SHOULD NOT HAVE BEEN PULLING THE TRAILER. THE CONTACT MENTIONED THAT THE VEHICLE WAS APPROVED BY U-HAUL TO PULL THE TRAILER AND THERE HAD BEEN NO ISSUES IN THE PAST. THE CONTACT PAID THE DIAGNOSTIC FEE, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 43,297.

Jul 30, 2019 40,000 mi

TL* THE CONTACT OWNS A 2014 HONDA CIVIC. WHILE DRIVING AT LOW SPEEDS, THE TRANSMISSION MADE A "WHINING" SOUND AND THE VEHICLE BEGAN TO JERK WITHOUT WARNING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT CALLED HENNESSY HONDA OF WOODSTOCK (8931 GA-92, WOODSTOCK, GA 30189, (770) 924-9000) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V574000 (POWER TRAIN). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 40,000.

Jul 30, 2019 40,000 mi

TL* THE CONTACT OWNS A 2014 HONDA CIVIC. WHILE DRIVING AT LOW SPEEDS, THE TRANSMISSION MADE A "WHINING" SOUND AND THE VEHICLE BEGAN TO JERK WITHOUT WARNING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT CALLED HENNESSY HONDA OF WOODSTOCK (8931 GA-92, WOODSTOCK, GA 30189, (770) 924-9000) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V574000 (POWER TRAIN). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 40,000.

May 9, 2019 82,000 mi

VEHICLE STOPPED MOVING FORWARD WHEN IN GEAR. NO GRINDING NOISES WHICH USUALLY ACCOMPANY TRANSMISSION FAILURE. HAD IT TOWED TO DEALERSHIP, CODE INDICATED VEHICLE NEEDED NEW V/T SENSOR. SENSOR WAS REPLACED, CLEARED CODE, DID NOT RESOLVE ISSUE. NOW DEALERSHIP SAYS THEY DON'T KNOW WHAT'S WRONG AND WANT TO REPLACE TRANSMISSION. HONDA ISSUED RECALL 15V574000 FOR THIS VERY ISSUE, BUT FOR SOME REASON MY PARTICULAR VIN IS NOT PART OF THE RECALL, SO NO WARRANTY WORK CAN BE DONE AT THIS POINT.

May 9, 2019 82,000 mi

VEHICLE STOPPED MOVING FORWARD WHEN IN GEAR. NO GRINDING NOISES WHICH USUALLY ACCOMPANY TRANSMISSION FAILURE. HAD IT TOWED TO DEALERSHIP, CODE INDICATED VEHICLE NEEDED NEW V/T SENSOR. SENSOR WAS REPLACED, CLEARED CODE, DID NOT RESOLVE ISSUE. NOW DEALERSHIP SAYS THEY DON'T KNOW WHAT'S WRONG AND WANT TO REPLACE TRANSMISSION. HONDA ISSUED RECALL 15V574000 FOR THIS VERY ISSUE, BUT FOR SOME REASON MY PARTICULAR VIN IS NOT PART OF THE RECALL, SO NO WARRANTY WORK CAN BE DONE AT THIS POINT.

Apr 1, 2019 105,240 mi

I WAS DRIVING THE 2024 HONDA CIVIC GOING ABOUT 20 TO 25 MPH ABD CAME TO A COMPLETE STOP AT A STOP SIGN THEN TRIED TO ACCELERATE TO GO ,AND THATS WHEN I REALISED THAT THE CAR WOULD ACCELERATE BUT NOT MOVE LIKE THE CAR WAS IN NEUTRAL

Apr 1, 2019 105,240 mi

I WAS DRIVING THE 2024 HONDA CIVIC GOING ABOUT 20 TO 25 MPH ABD CAME TO A COMPLETE STOP AT A STOP SIGN THEN TRIED TO ACCELERATE TO GO ,AND THATS WHEN I REALISED THAT THE CAR WOULD ACCELERATE BUT NOT MOVE LIKE THE CAR WAS IN NEUTRAL

Jan 18, 2019 109,000 mi

CAR DID NOT PICK UP SPEED AND DID NOT CHANGE GEARS

Jan 18, 2019 109,000 mi

CAR DID NOT PICK UP SPEED AND DID NOT CHANGE GEARS

Dec 28, 2018 84,000 mi

TL* THE CONTACT OWNS A 2014 HONDA CIVIC. WHILE DRIVING 65 MPH, THE VEHICLE SHOOK, LOST POWER, AND THE ENGINE SEIZED. THE VEHICLE WAS TAKEN TO CAUSEWAY HONDA (457 NJ-72, MANAHAWKIN, NJ 08050, 609-597-0033) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000. *TT CONSUMER STATED THE VEHICLE HAS BEEEN REPAIRED. FAILURE WAS LOSS OF POWER AND NOTICABLE INABILITY FOR THE TRANSMISSION TO SHIFT.*JB

Dec 28, 2018 84,000 mi

TL* THE CONTACT OWNS A 2014 HONDA CIVIC. WHILE DRIVING 65 MPH, THE VEHICLE SHOOK, LOST POWER, AND THE ENGINE SEIZED. THE VEHICLE WAS TAKEN TO CAUSEWAY HONDA (457 NJ-72, MANAHAWKIN, NJ 08050, 609-597-0033) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000. *TT CONSUMER STATED THE VEHICLE HAS BEEEN REPAIRED. FAILURE WAS LOSS OF POWER AND NOTICABLE INABILITY FOR THE TRANSMISSION TO SHIFT.*JB

Dec 6, 2018

TL* THE CONTACT OWNS A 2014 HONDA CIVIC. WHILE APPROACHING A TRAFFIC LIGHT, THE VEHICLE STALLED AND ALL THE INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC AND METAL SHAVINGS WERE FOUND IN THE TRANSMISSION FLUID. THE VEHICLE WAS ALSO TOWED TO ALBANY HONDA (903 E OGLETHORPE BLVD, ALBANY, GA 31705, (229) 432-9700) WHERE IT WAS DIAGNOSED THAT A NEW TRANSMISSION NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS UNKNOWN.

Dec 6, 2018

TL* THE CONTACT OWNS A 2014 HONDA CIVIC. WHILE APPROACHING A TRAFFIC LIGHT, THE VEHICLE STALLED AND ALL THE INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC AND METAL SHAVINGS WERE FOUND IN THE TRANSMISSION FLUID. THE VEHICLE WAS ALSO TOWED TO ALBANY HONDA (903 E OGLETHORPE BLVD, ALBANY, GA 31705, (229) 432-9700) WHERE IT WAS DIAGNOSED THAT A NEW TRANSMISSION NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS UNKNOWN.

Nov 1, 2018 86,000 mi

IN DECEMBER 2017 WHILE DRIVING THE VEHICLE AND PROCEEDING FROM A STOP SIGN THE VEHICLE MADE A LOUD POP AND BEGAN TO ROLL BACKWARDS. THE VEHICLE WOULD ONLY STOP WHEN PRESSING ON THE BRAKE. SWITCHING THE SHIFTER FROM DRIVE TO PARK DID NOTHING AND DID NOT PREVENT THE VEHICLE FROM FREE WHEELING. AFTER HAVING THE VEHICLE TOWED TO THE HONDA DEALERSHIP THEY INFORMED US THAT THE TRANSMISSION BROKE APART INTERNALLY AT 86K MILES. WHILE HONDA REPLACED THE TRANSMISSION AND ONLY CHARGED US FOR LABOR I RECENTLY FOUND OUT THAT THERE WAS A RECALL ON THIS ISSUE JUST NOT WITH OUR VIN NUMBER.

Nov 1, 2018 86,000 mi

IN DECEMBER 2017 WHILE DRIVING THE VEHICLE AND PROCEEDING FROM A STOP SIGN THE VEHICLE MADE A LOUD POP AND BEGAN TO ROLL BACKWARDS. THE VEHICLE WOULD ONLY STOP WHEN PRESSING ON THE BRAKE. SWITCHING THE SHIFTER FROM DRIVE TO PARK DID NOTHING AND DID NOT PREVENT THE VEHICLE FROM FREE WHEELING. AFTER HAVING THE VEHICLE TOWED TO THE HONDA DEALERSHIP THEY INFORMED US THAT THE TRANSMISSION BROKE APART INTERNALLY AT 86K MILES. WHILE HONDA REPLACED THE TRANSMISSION AND ONLY CHARGED US FOR LABOR I RECENTLY FOUND OUT THAT THERE WAS A RECALL ON THIS ISSUE JUST NOT WITH OUR VIN NUMBER.

Dec 9, 2017 25,000 mi

I WAS DRIVING,MY SON HAS BIPOLAR DISORDER AND HE WAS ON THE PASSENGER SEAT;HE GOT UPSET AND SHIFTED GEAR FROM DRIVING TO NEUTRAL WHILE I WAS DRIVING AT ABOUT 60 MILES PER HR. ISN'T SUPPOSE TO LOCK GEAT WHILE THE CAR IS MOVING?

Dec 9, 2017 25,000 mi

I WAS DRIVING,MY SON HAS BIPOLAR DISORDER AND HE WAS ON THE PASSENGER SEAT;HE GOT UPSET AND SHIFTED GEAR FROM DRIVING TO NEUTRAL WHILE I WAS DRIVING AT ABOUT 60 MILES PER HR. ISN'T SUPPOSE TO LOCK GEAT WHILE THE CAR IS MOVING?

Oct 25, 2017

THIS VEHICLE TRANSMISSION PULLEY IS UNDER RECALL NOTICING ISSUES

Oct 25, 2017

THIS VEHICLE TRANSMISSION PULLEY IS UNDER RECALL NOTICING ISSUES

Aug 5, 2017 63,300 mi

MOTOR MADE FUNNY NOISE WHEN PASSING AND WOULD NOT STOP CLICKING. CURRENTLY AT HONDA DEALERSHIP IN OR NEED NEW MOTOR BEARINGS CEASED 3 YEAR OLD CAR 60,300 MILES. NO WARNING LIGHTS CAME ON NO CHECK ENGINE LIGHT. CURRENTLY GETTING MOTOR REPLACED

Aug 5, 2017 63,300 mi

MOTOR MADE FUNNY NOISE WHEN PASSING AND WOULD NOT STOP CLICKING. CURRENTLY AT HONDA DEALERSHIP IN OR NEED NEW MOTOR BEARINGS CEASED 3 YEAR OLD CAR 60,300 MILES. NO WARNING LIGHTS CAME ON NO CHECK ENGINE LIGHT. CURRENTLY GETTING MOTOR REPLACED

May 24, 2017 78,000 mi

TL* THE CONTACT OWNS A 2014 HONDA CIVIC. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY BEGAN TO SHUDDER AND IT BECAME DIFFICULT TO MAINTAIN THE DESIRED SPEED. WHILE DRIVING UPHILL, THE VEHICLE LOST POWER. THE CONTACT HAD TO CHANGE GEARS TO D2 IN ORDER TO CONTINUE DRIVING. THE CONTACT STATED THAT IT FELT LIKE THE GEARS WERE SLIPPING AND THE VEHICLE MADE A LOUD REVVING NOISE WHILE ATTEMPTING TO STOP FROM HIGH SPEEDS OR ATTEMPTING TO ACCELERATE AFTER BEING STOPPED. THE CONTACT TOOK THE VEHICLE TO THE OCEAN HONDA DEALER WHERE IT WAS UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V574000 (POWER TRAIN); THEREFORE, THE VEHICLE WOULD NOT RECEIVE THE REPAIR UNDER THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

May 24, 2017 78,000 mi

TL* THE CONTACT OWNS A 2014 HONDA CIVIC. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY BEGAN TO SHUDDER AND IT BECAME DIFFICULT TO MAINTAIN THE DESIRED SPEED. WHILE DRIVING UPHILL, THE VEHICLE LOST POWER. THE CONTACT HAD TO CHANGE GEARS TO D2 IN ORDER TO CONTINUE DRIVING. THE CONTACT STATED THAT IT FELT LIKE THE GEARS WERE SLIPPING AND THE VEHICLE MADE A LOUD REVVING NOISE WHILE ATTEMPTING TO STOP FROM HIGH SPEEDS OR ATTEMPTING TO ACCELERATE AFTER BEING STOPPED. THE CONTACT TOOK THE VEHICLE TO THE OCEAN HONDA DEALER WHERE IT WAS UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V574000 (POWER TRAIN); THEREFORE, THE VEHICLE WOULD NOT RECEIVE THE REPAIR UNDER THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

Apr 13, 2017 37,800 mi

OUR 2014 HONDA CIVIC HAS 37K MILES ON IT AND WE WERE DRIVING IT ON THE FREEWAY WHEN IT BEGAN TO FEEL LIKE THE GEARS WERE SLIPPING OR NOT SHIFTING. IT FELT LIKE WE WERE IN NEUTRAL AND COULDN'T GET ANY POWER. IT HAPPENED VERY QUICKLY AND THERE WAS NO WARNING OR CHECK ENGINE LIGHT. IT WAS TOWED TO A DEALERSHIP. THEY DISCOVERED IT WAS THE TRANSMISSION SOLENOID AND IT CAME "UNPLUGGED" AND WAS LEAKING TRANSMISSION FLUID WHICH RESULTED IN LOW PRESSURE AND THE TRANSMISSION STOPPED WORKING.

Apr 13, 2017 37,800 mi

OUR 2014 HONDA CIVIC HAS 37K MILES ON IT AND WE WERE DRIVING IT ON THE FREEWAY WHEN IT BEGAN TO FEEL LIKE THE GEARS WERE SLIPPING OR NOT SHIFTING. IT FELT LIKE WE WERE IN NEUTRAL AND COULDN'T GET ANY POWER. IT HAPPENED VERY QUICKLY AND THERE WAS NO WARNING OR CHECK ENGINE LIGHT. IT WAS TOWED TO A DEALERSHIP. THEY DISCOVERED IT WAS THE TRANSMISSION SOLENOID AND IT CAME "UNPLUGGED" AND WAS LEAKING TRANSMISSION FLUID WHICH RESULTED IN LOW PRESSURE AND THE TRANSMISSION STOPPED WORKING.

Dec 7, 2016

TL* THE CONTACT OWNS A 2014 HONDA CIVIC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V574000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT STATED THAT THE SUGGESTED REMEDY WAS NOT ADEQUATE ENOUGH. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Dec 7, 2016

TL* THE CONTACT OWNS A 2014 HONDA CIVIC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V574000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT STATED THAT THE SUGGESTED REMEDY WAS NOT ADEQUATE ENOUGH. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Aug 31, 2016 Crash 23,000 mi

I RECENTLY PURCHASED A 2014 HONDA CIVIC FROM A LOCAL DEALER AND DRIVING IT FOR ALMOST 3 WEEKS WITH NO PROBLEMS BUT LAST NIGHT ON 08/30/2016 I PARKED THE VEHICLE AT A FRIENDS HOUSE IN THEIR DRIVEWAY ON A SLIGHT AND PUT THE VEHICLE IN PARK AND TURNED OFF THE ENGINE LIKE I HAVE BEEN DOING THOUSANDS OF TIMES AND BEGAN EXITING THE CAR. THE FRONT DOOR WAS OBVIOUSLY OPEN AND THE VEHICLE BEGAN REVERSING! THE FRONT DOOR KNOCKED ME DOWN SINCE I WAS SO STARTLED NOTHING HAS EVER HAPPENED TO ME LIKE THAT BEFORE. I HAVE BEEN DRIVING FOR OVER 40 YEARS. FORTUNATELY, I AM LIMBER SO IMMEDIATELY GOT UP, JUMPED BACK INTO THE VEHICLE AND SLAMMED ON THE BRAKES THAT DID NOT WORK EITHER SO TURNED THE CAR INTO THE CLOSEST ROCKERY TO STOP IT BEFORE IT HIT ANOTHER CAR OR A HOUSE FURTHER DOWN THE HILL. OBVIOUSLY, MY REAR AND FRONT FENDERS ARE ALL BADLY SCRAPED BY THE ROCKS CLEARLY VISIBLE IN THE PICTURES I TOOK. THE ROCKERY IS FENDER HIGH SO NO QUESTION. NO OTHER SCRATCHES COULD LOOK LIKE THIS. I WENT ON LINE AND SURE ENOUGH, FOUND A RECALL REGARDING THE DRIVE TRAIN TRANSMISSION FOR THIS PARTICULAR MAKE AND MODEL. I NEEDED TO GET THIS ON THE RECORD SINCE I COULD HAVE BEEN SERIOUSLY HURT. [XXX]-OWNER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Aug 31, 2016 Crash 23,000 mi

I RECENTLY PURCHASED A 2014 HONDA CIVIC FROM A LOCAL DEALER AND DRIVING IT FOR ALMOST 3 WEEKS WITH NO PROBLEMS BUT LAST NIGHT ON 08/30/2016 I PARKED THE VEHICLE AT A FRIENDS HOUSE IN THEIR DRIVEWAY ON A SLIGHT AND PUT THE VEHICLE IN PARK AND TURNED OFF THE ENGINE LIKE I HAVE BEEN DOING THOUSANDS OF TIMES AND BEGAN EXITING THE CAR. THE FRONT DOOR WAS OBVIOUSLY OPEN AND THE VEHICLE BEGAN REVERSING! THE FRONT DOOR KNOCKED ME DOWN SINCE I WAS SO STARTLED NOTHING HAS EVER HAPPENED TO ME LIKE THAT BEFORE. I HAVE BEEN DRIVING FOR OVER 40 YEARS. FORTUNATELY, I AM LIMBER SO IMMEDIATELY GOT UP, JUMPED BACK INTO THE VEHICLE AND SLAMMED ON THE BRAKES THAT DID NOT WORK EITHER SO TURNED THE CAR INTO THE CLOSEST ROCKERY TO STOP IT BEFORE IT HIT ANOTHER CAR OR A HOUSE FURTHER DOWN THE HILL. OBVIOUSLY, MY REAR AND FRONT FENDERS ARE ALL BADLY SCRAPED BY THE ROCKS CLEARLY VISIBLE IN THE PICTURES I TOOK. THE ROCKERY IS FENDER HIGH SO NO QUESTION. NO OTHER SCRATCHES COULD LOOK LIKE THIS. I WENT ON LINE AND SURE ENOUGH, FOUND A RECALL REGARDING THE DRIVE TRAIN TRANSMISSION FOR THIS PARTICULAR MAKE AND MODEL. I NEEDED TO GET THIS ON THE RECORD SINCE I COULD HAVE BEEN SERIOUSLY HURT. [XXX]-OWNER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Aug 30, 2016 32,570 mi

CLUTCH DISINTEGRATED WITHOUT WARNING. THE CLUTCH FRICTION MATERIAL DISLODGED, TORE INTO LARGE CHUNKS, AND JAMMED BETWEEN THE PRESSURE PLATE AND FLYWHEEL. THIS CAUSED THE CLUTCH PETAL TO DROP TO THE FLOOR AND KEPT THE CLUTCH ENGAGED. THERE WAS NO WAY TO DISENGAGE THE CLUTCH. THERE WAS ABSOLUTELY NO WARNING BEFORE THIS HAPPENED. I HAD ENTERED THE FREEWAY AND SHIFTED INTO 6TH GEAR ABOUT 10 MILES BEFORE I NOTICED A PROBLEM. WHEN TRAFFIC SLOWED IN FRONT OF ME, I TRIED TO SHIFT INTO 5TH GEAR, BUT COULDN'T FIND THE CLUTCH PETAL -- I FINALLY FOUND THE PETAL WAS COMPLETELY DEPRESSED, AND COULDN'T GET IT OFF THE FLOOR. IN THE PROCESS OF TRYING TO FIND THE PETAL, SHIFT INTO ANOTHER GEAR, AND STOP THE VEHICLE, I ALMOST RAN INTO THE CAR IN FRONT OF ME. UP TO THIS TIME WHEN I TRIED TO SHIFT INTO 5TH, EVERYTHING APPEARED TO BE ACTING NORMALLY. CLUTCH HAS NEVER BEEN ABUSED DURING ITS ENTIRE LIFE.

Aug 30, 2016 32,570 mi

CLUTCH DISINTEGRATED WITHOUT WARNING. THE CLUTCH FRICTION MATERIAL DISLODGED, TORE INTO LARGE CHUNKS, AND JAMMED BETWEEN THE PRESSURE PLATE AND FLYWHEEL. THIS CAUSED THE CLUTCH PETAL TO DROP TO THE FLOOR AND KEPT THE CLUTCH ENGAGED. THERE WAS NO WAY TO DISENGAGE THE CLUTCH. THERE WAS ABSOLUTELY NO WARNING BEFORE THIS HAPPENED. I HAD ENTERED THE FREEWAY AND SHIFTED INTO 6TH GEAR ABOUT 10 MILES BEFORE I NOTICED A PROBLEM. WHEN TRAFFIC SLOWED IN FRONT OF ME, I TRIED TO SHIFT INTO 5TH GEAR, BUT COULDN'T FIND THE CLUTCH PETAL -- I FINALLY FOUND THE PETAL WAS COMPLETELY DEPRESSED, AND COULDN'T GET IT OFF THE FLOOR. IN THE PROCESS OF TRYING TO FIND THE PETAL, SHIFT INTO ANOTHER GEAR, AND STOP THE VEHICLE, I ALMOST RAN INTO THE CAR IN FRONT OF ME. UP TO THIS TIME WHEN I TRIED TO SHIFT INTO 5TH, EVERYTHING APPEARED TO BE ACTING NORMALLY. CLUTCH HAS NEVER BEEN ABUSED DURING ITS ENTIRE LIFE.

May 2, 2016 12,060 mi

CAR WAS PARKED IN A PARKING SPACE IN PARK . GOT IN CAR TO START IT AND CAR ROLLED BACKWARDS WHILE IN PARK AND ALL SYSTEMS FAILED COULD NOT START CAR OR STOP CAR FROM ROLLING HAD FOOT ON BRAKE PEDAL , DASH BOARD WAS GOING THRU ALL SYSTEMS TELLING ME EVERYTHING WAS FAILING . DOUBLE CHECKED PARK POSITION ,CAR WAS IN PARK.. ONLY WAY TO STOP ROLLING WAS TO PUT EMERGENCY BREAK ON. CALLED AAA SAME THING HAPPENED WHEN TOW TRUCK DRIVER TRIED TO START IT . TOTAL FAILURE OF ELECTRICAL SYSTEMS. HAD IT TOWED TO MY LOCAL GARAGE. WILL NEVER BUY ANOTHER HONDA AGAIN ! 1 MORE YEAR ON THE LEASE AND I AM OUT !

May 2, 2016 12,060 mi

CAR WAS PARKED IN A PARKING SPACE IN PARK . GOT IN CAR TO START IT AND CAR ROLLED BACKWARDS WHILE IN PARK AND ALL SYSTEMS FAILED COULD NOT START CAR OR STOP CAR FROM ROLLING HAD FOOT ON BRAKE PEDAL , DASH BOARD WAS GOING THRU ALL SYSTEMS TELLING ME EVERYTHING WAS FAILING . DOUBLE CHECKED PARK POSITION ,CAR WAS IN PARK.. ONLY WAY TO STOP ROLLING WAS TO PUT EMERGENCY BREAK ON. CALLED AAA SAME THING HAPPENED WHEN TOW TRUCK DRIVER TRIED TO START IT . TOTAL FAILURE OF ELECTRICAL SYSTEMS. HAD IT TOWED TO MY LOCAL GARAGE. WILL NEVER BUY ANOTHER HONDA AGAIN ! 1 MORE YEAR ON THE LEASE AND I AM OUT !

Mar 29, 2016 3,000 mi

TL* THE CONTACT OWNS A 2014 HONDA CIVIC. THE CONTACT STATED THAT THE VEHICLE JERKED FORWARD DURING A COLD START. THE FAILURE OCCURRED WITHOUT WARNING. IN ADDITION, THE VEHICLE MADE AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. PRIOR TO THE FAILURE, THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE ENGINE WAS REPLACED DUE TO AN ABNORMAL NOISE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000. UPDATED 06/15/16*LJ THE CONSUMER STATED AFTER THE ENGINE WAS REPLACED, THE VEHICLE, AT A COLD START, EXHIBITED AN UNSAFE 7MPH FORWARD ACCELERATION. THIS MADE THE VEHICLE DIFFICULT TO CONTROL. ALSO, THE VEHICLE CONSUMES EXCESSIVE FUEL. THE COLD ENGINE START NOISE DEFECT CONTINUED WITH THE REPLACEMENT ENGINE. THE TRANSMISSION LOCKED UP AND DID NOT MOVE THE VEHICLE IN TO DRIVE GEAR. THE MANUFACTURER WAS NOTIFIED. UPDATED 11/20/2017*JS

Mar 29, 2016 3,000 mi

TL* THE CONTACT OWNS A 2014 HONDA CIVIC. THE CONTACT STATED THAT THE VEHICLE JERKED FORWARD DURING A COLD START. THE FAILURE OCCURRED WITHOUT WARNING. IN ADDITION, THE VEHICLE MADE AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. PRIOR TO THE FAILURE, THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE ENGINE WAS REPLACED DUE TO AN ABNORMAL NOISE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000. UPDATED 06/15/16*LJ THE CONSUMER STATED AFTER THE ENGINE WAS REPLACED, THE VEHICLE, AT A COLD START, EXHIBITED AN UNSAFE 7MPH FORWARD ACCELERATION. THIS MADE THE VEHICLE DIFFICULT TO CONTROL. ALSO, THE VEHICLE CONSUMES EXCESSIVE FUEL. THE COLD ENGINE START NOISE DEFECT CONTINUED WITH THE REPLACEMENT ENGINE. THE TRANSMISSION LOCKED UP AND DID NOT MOVE THE VEHICLE IN TO DRIVE GEAR. THE MANUFACTURER WAS NOTIFIED. UPDATED 11/20/2017*JS

Jan 29, 2016 103,000 mi

TL* THE CONTACT OWNS A 2014 HONDA CIVIC. WHILE DRIVING VARIOUS LOW SPEEDS, THE TRANSMISSION EXHIBITED A SEVERE VIBRATION WITH A COMPLETE LOSS OF ACCELERATION. THERE WAS NO PRIOR WARNING OF THE FAILURE. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND TOWED TO THE DEALER. THE MECHANIC DISCOVERED METAL SHAVINGS IN THE DARKENED TRANSMISSION FLUID AND STATED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V574000 (POWER TRAIN). THE CONTACT MENTIONED THAT IF THE VEHICLE WERE SERVICED UNDER THE RECALL, IT MAY POSSIBLY HAVE PREVENTED THE TRANSMISSION INTERNAL DAMAGES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.

Jan 29, 2016 103,000 mi

TL* THE CONTACT OWNS A 2014 HONDA CIVIC. WHILE DRIVING VARIOUS LOW SPEEDS, THE TRANSMISSION EXHIBITED A SEVERE VIBRATION WITH A COMPLETE LOSS OF ACCELERATION. THERE WAS NO PRIOR WARNING OF THE FAILURE. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND TOWED TO THE DEALER. THE MECHANIC DISCOVERED METAL SHAVINGS IN THE DARKENED TRANSMISSION FLUID AND STATED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V574000 (POWER TRAIN). THE CONTACT MENTIONED THAT IF THE VEHICLE WERE SERVICED UNDER THE RECALL, IT MAY POSSIBLY HAVE PREVENTED THE TRANSMISSION INTERNAL DAMAGES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.

Dec 16, 2015

2014 HONDA CIVIC. CONSUMER WRITES IN REGARDS TO VEHICLE TRANSMISSION RECALL NOTICE 15V-574. *SMD THE CONSUMER STATED HE RECEIVED A RECALL NOTICE IN THE MAIL, AND SCHEDULED AN APPOINTMENT. THE DEALER DID A SOFTWARE CHANGE. HOWEVER, THE CONSUMER STATED THE SOFTWARE CHANGED ONLY REDUCED THE STRESS ON WEAK PULLEY SHAFTS AND THEREFORE, THE FIX WAS ONLY TEMPORARY, BECAUSE THE PULLEYS WERE STILL WEAK. *JB

Dec 16, 2015

2014 HONDA CIVIC. CONSUMER WRITES IN REGARDS TO VEHICLE TRANSMISSION RECALL NOTICE 15V-574. *SMD THE CONSUMER STATED HE RECEIVED A RECALL NOTICE IN THE MAIL, AND SCHEDULED AN APPOINTMENT. THE DEALER DID A SOFTWARE CHANGE. HOWEVER, THE CONSUMER STATED THE SOFTWARE CHANGED ONLY REDUCED THE STRESS ON WEAK PULLEY SHAFTS AND THEREFORE, THE FIX WAS ONLY TEMPORARY, BECAUSE THE PULLEYS WERE STILL WEAK. *JB

Dec 10, 2015 750 mi

TL* THE CONTACT OWNS A 2014 HONDA CIVIC. WHILE ACCELERATING FROM A STOP POSITION, THE VEHICLE FAILED TO ACCELERATE. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 750. UPDATED 02/12/16*LJ

Dec 10, 2015 750 mi

TL* THE CONTACT OWNS A 2014 HONDA CIVIC. WHILE ACCELERATING FROM A STOP POSITION, THE VEHICLE FAILED TO ACCELERATE. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 750. UPDATED 02/12/16*LJ

Dec 2, 2015 15,000 mi

RECEIVED RECALL NHTSA RECALL 15V-574. UNDER HIGH STRESS DRIVE PULLEY SHAFTS WITH LOW HARDNESS CAN BREAK! REMEDY IS TO REPROGRAM CVT TO REDUCE STRESS. VERY SERIOUS SAFETY ISSUE AND NO GUARANTEE IT WILL PREVENT BREAKAGE. NEED SHAFT REPLACED!!

Dec 2, 2015 15,000 mi

RECEIVED RECALL NHTSA RECALL 15V-574. UNDER HIGH STRESS DRIVE PULLEY SHAFTS WITH LOW HARDNESS CAN BREAK! REMEDY IS TO REPROGRAM CVT TO REDUCE STRESS. VERY SERIOUS SAFETY ISSUE AND NO GUARANTEE IT WILL PREVENT BREAKAGE. NEED SHAFT REPLACED!!

Nov 12, 2015

I RECEIVED A RECALL STATING MY CAR HAD A FAULTY PART IN THE TRANSMISSION THAT COULD BREAK AND LOCK UP THE WHEELS. THERE FIX IS TO REPROGRAM THE ENGINE SO IT EXERTS LESS STRESS ON THE FAULTY PART. I FEEL THIS IS A SERIOUS SAFETY ISSUE AND THAT THE DEFECTIVE PART SHOULD BE REPLACED.

Nov 12, 2015

I RECEIVED A RECALL STATING MY CAR HAD A FAULTY PART IN THE TRANSMISSION THAT COULD BREAK AND LOCK UP THE WHEELS. THERE FIX IS TO REPROGRAM THE ENGINE SO IT EXERTS LESS STRESS ON THE FAULTY PART. I FEEL THIS IS A SERIOUS SAFETY ISSUE AND THAT THE DEFECTIVE PART SHOULD BE REPLACED.

Nov 6, 2015 8,609 mi

TL* THE CONTACT OWNS A 2014 HONDA CIVIC. WHILE DRIVING 10 MPH, THE VEHICLE BEGAN TO JERK VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CVT PULLY SHAFT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,609.

Nov 6, 2015 8,609 mi

TL* THE CONTACT OWNS A 2014 HONDA CIVIC. WHILE DRIVING 10 MPH, THE VEHICLE BEGAN TO JERK VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CVT PULLY SHAFT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,609.

Oct 21, 2015

TL* THE CONTACT OWNS A 2014 HONDA CIVIC. WHILE ACCELERATING FROM A STOP, THE VEHICLE HESITATED TO SHIFT INTO GEAR. THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE THE ROADWAY ADEQUATELY AT NIGHT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS LEFT FOR DIAGNOSTIC TESTING, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Oct 21, 2015

TL* THE CONTACT OWNS A 2014 HONDA CIVIC. WHILE ACCELERATING FROM A STOP, THE VEHICLE HESITATED TO SHIFT INTO GEAR. THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE THE ROADWAY ADEQUATELY AT NIGHT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS LEFT FOR DIAGNOSTIC TESTING, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Mar 20, 2015 15 mi

FROM A DEAD STOP, WHEN THE HONDA STARTS TO ACCELERATE, THERE IS A COMPLETE LOSS OF POWER FOR @ 1.5 SECONDS. THESE EPISODES USUALLY HAPPEN WHEN TURNING LEFT OR RIGHT ALTHOUGH IT HAPPENED FOR THE FIRST TIME ACCELERATING FORWARD TODAY. THESE EPISODES HAPPEN 3 TO 5 TIMES A WEEK. I DRIVE @ 130 MILES A WEEK. THIS IS A SAFETY ISSUE ESPECIALLY IN RUSH HOUR TRAFFIC WHERE RELIABLE ACCELERATION IS IMPORTANT. I HAVE HAD THE CAR EVALUATED 3-4 TIMES BY THE DEALERSHIP WHICH CANNOT REPLICATE THE PROBLEM. THE DEALERSHIP HAS ONLY DRIVEN THE CAR @10 MILES FOR THEIR TESTS WHICH IS HALF OF WHAT I DO ON A DAILY BASIS.

Mar 20, 2015 15 mi

FROM A DEAD STOP, WHEN THE HONDA STARTS TO ACCELERATE, THERE IS A COMPLETE LOSS OF POWER FOR @ 1.5 SECONDS. THESE EPISODES USUALLY HAPPEN WHEN TURNING LEFT OR RIGHT ALTHOUGH IT HAPPENED FOR THE FIRST TIME ACCELERATING FORWARD TODAY. THESE EPISODES HAPPEN 3 TO 5 TIMES A WEEK. I DRIVE @ 130 MILES A WEEK. THIS IS A SAFETY ISSUE ESPECIALLY IN RUSH HOUR TRAFFIC WHERE RELIABLE ACCELERATION IS IMPORTANT. I HAVE HAD THE CAR EVALUATED 3-4 TIMES BY THE DEALERSHIP WHICH CANNOT REPLICATE THE PROBLEM. THE DEALERSHIP HAS ONLY DRIVEN THE CAR @10 MILES FOR THEIR TESTS WHICH IS HALF OF WHAT I DO ON A DAILY BASIS.

Feb 17, 2015 20 mi

FROM PURCHASE DATE 10-24-14 THRU TODAY, WHEN VEHICLE BEGINS TO ACCELERATE FROM A DEAD STOP, THERE IS A COMPLETE LOSS OF POWER FOR @ 1.5 SECONDS BEFORE ACCELERATION RESUMES. THIS ONLY HAPPENS WHEN TURNING LEFT OR RIGHT, NEVER STRAIGHT FORWARD. THESE EPISODES HAPPEN 3-5 TIMES PER WEEK. THE HONDA TRANSMISSION IS THE "CVT/ DRIVE BY WIRE SYSTEM". I DRIVE @ 20 MILES PER DAY. IT HAS BEEN EVALUATED 3 TIMES AT THE DEALERSHIP HERE IN LONGMONT, COLORADO AND THEY HAVE NOT FOUND A PROBLEM SAYING EVERYTHING IS OK. THIS PROBLEM IS NOT OK FOR A NEW CAR AND IS A SAFETY ISSUE. *TR

Feb 17, 2015 20 mi

FROM PURCHASE DATE 10-24-14 THRU TODAY, WHEN VEHICLE BEGINS TO ACCELERATE FROM A DEAD STOP, THERE IS A COMPLETE LOSS OF POWER FOR @ 1.5 SECONDS BEFORE ACCELERATION RESUMES. THIS ONLY HAPPENS WHEN TURNING LEFT OR RIGHT, NEVER STRAIGHT FORWARD. THESE EPISODES HAPPEN 3-5 TIMES PER WEEK. THE HONDA TRANSMISSION IS THE "CVT/ DRIVE BY WIRE SYSTEM". I DRIVE @ 20 MILES PER DAY. IT HAS BEEN EVALUATED 3 TIMES AT THE DEALERSHIP HERE IN LONGMONT, COLORADO AND THEY HAVE NOT FOUND A PROBLEM SAYING EVERYTHING IS OK. THIS PROBLEM IS NOT OK FOR A NEW CAR AND IS A SAFETY ISSUE. *TR

Feb 4, 2015 7,900 mi

I HAVE CURRENTLY LODGED MORE THAN SIX COMPLAINTS WITH THIS AGENCY IN REGARD TO A 2014 HONDA CIVIC I PURCHASED NEW FROM FRANK FLETCHER HONDA IN BENTONVILLE, AR. THE VEHICLE CONTINUES TO EXPERIENCE THE SAME ISSUES ON A DAILY BASIS. THIS INCLUDES STALLING, TRANSMISSION SLIPPING, JERKING AND AN OVERALL ROUGH RIDE. THE DEALERSHIP WAS SERVED ON FEBRUARY 3, 2015 WITH A CERTIFIED LETTER MAKING A WRITTEN DEMAND UNDER THE ARKANSAS NEW MOTOR VEHICLE QUALITY ASSURANCE ACT (ACT 297 OF 1993) TO PROVIDE COMPENSATION UNDER SAID LAW. HONDA AMERICA WAS ALSO SERVED WITH THE SAME LETTER. THE DEALERSHIP AND HONDA AMERICA HAVE HAD AMPLE TIME TO CORRECT THIS SITUATION BUT HAVE DONE NOTHING TO DATE. BOTH ENTITIES HAVE PLACED ME AND MY FAMILY IN JEOPARDY BY CHOOSING TO ANSWER MY REQUEST FOR A SAFE VEHICLE. MY ATTORNEY, WHO DREW UP THE LETTER, STATED THE CAR FALLS UNDER THE "LEMON LAW" AND I'M CURRENTLY DRIVING "HALF A VEHICLE." *TR

Feb 4, 2015 7,900 mi

I HAVE CURRENTLY LODGED MORE THAN SIX COMPLAINTS WITH THIS AGENCY IN REGARD TO A 2014 HONDA CIVIC I PURCHASED NEW FROM FRANK FLETCHER HONDA IN BENTONVILLE, AR. THE VEHICLE CONTINUES TO EXPERIENCE THE SAME ISSUES ON A DAILY BASIS. THIS INCLUDES STALLING, TRANSMISSION SLIPPING, JERKING AND AN OVERALL ROUGH RIDE. THE DEALERSHIP WAS SERVED ON FEBRUARY 3, 2015 WITH A CERTIFIED LETTER MAKING A WRITTEN DEMAND UNDER THE ARKANSAS NEW MOTOR VEHICLE QUALITY ASSURANCE ACT (ACT 297 OF 1993) TO PROVIDE COMPENSATION UNDER SAID LAW. HONDA AMERICA WAS ALSO SERVED WITH THE SAME LETTER. THE DEALERSHIP AND HONDA AMERICA HAVE HAD AMPLE TIME TO CORRECT THIS SITUATION BUT HAVE DONE NOTHING TO DATE. BOTH ENTITIES HAVE PLACED ME AND MY FAMILY IN JEOPARDY BY CHOOSING TO ANSWER MY REQUEST FOR A SAFE VEHICLE. MY ATTORNEY, WHO DREW UP THE LETTER, STATED THE CAR FALLS UNDER THE "LEMON LAW" AND I'M CURRENTLY DRIVING "HALF A VEHICLE." *TR

Jan 30, 2015 24,000 mi

AS MY HUSBAND WAS TURNING A CORNER, THE CLUTCH DROPPED, AND THE SERVICE CENTER REPORTED THAT THE CLUTCH FIBERS ARE TORN UP. COST OF REPAIR = $1700. WE HAVE BEEN LIFELONG MANUAL TRANSMISSION DRIVERS. WE DO NOT MISUSE VEHICLES, AND THE CLUTCH GOING OUT SO SOON FOR US IN PARTICULAR IS INDICATIVE OF A MANUFACTURING PROBLEM RATHER THAN OPERATOR ERROR. *TR

Jan 30, 2015 24,000 mi

AS MY HUSBAND WAS TURNING A CORNER, THE CLUTCH DROPPED, AND THE SERVICE CENTER REPORTED THAT THE CLUTCH FIBERS ARE TORN UP. COST OF REPAIR = $1700. WE HAVE BEEN LIFELONG MANUAL TRANSMISSION DRIVERS. WE DO NOT MISUSE VEHICLES, AND THE CLUTCH GOING OUT SO SOON FOR US IN PARTICULAR IS INDICATIVE OF A MANUFACTURING PROBLEM RATHER THAN OPERATOR ERROR. *TR

Jan 10, 2015 5,800 mi

THIS IS THE SEVENTH (7) COMPLAINT I HAVE FILED IN REGARD TO A NEW HONDA CIVIC I PURCHASED FROM FRANK FLETCHER HONDA IN BENTONVILLE, AR. THE CAR HAS ALSO BEEN TAKEN TO THE DEALERSHIP SEVEN TIMES WITH NO RESOLUTION. I AM STILL BEING FORCED TO DRIVE A VEHICLE WHICH IS NOT SAFE. AT APPROXIMATELY 1:45 P.M. MY HUSBAND PICKED ME UP FROM WORK FOR LUNCH. AS WE WERE DRIVING DOWN THE RODE, WE FELT A "SLIPPING" MOVEMENT AND THE CAR BEGAN TO STALL OUT. FOLLOWING THIS WAS A SERIES OF SMALL JERKING MOVEMENTS AS WE CONTINUED TO DRIVE. A WEEK AGO MY ATTORNEY FILED LEGAL DOCUMENTS UNDER THE ARKANSAS AUTO LEMON LAW AGAINST HONDA AMERICA. THE VEHICLE HAS MET ALL REQUIREMENTS UNDER THIS LAW. I AM HOPING NHTSA WILL TAKE MY COMPLAINTS SERIOUSLY AND MONITOR HONDA AMERICA'S ACTIONS TOWARDS CONSUMERS AND THE VEHICLES THAT ARE BEING SOLD WHICH HAVE SAFETY ISSUES. *TR

Jan 10, 2015 5,800 mi

THIS IS THE SEVENTH (7) COMPLAINT I HAVE FILED IN REGARD TO A NEW HONDA CIVIC I PURCHASED FROM FRANK FLETCHER HONDA IN BENTONVILLE, AR. THE CAR HAS ALSO BEEN TAKEN TO THE DEALERSHIP SEVEN TIMES WITH NO RESOLUTION. I AM STILL BEING FORCED TO DRIVE A VEHICLE WHICH IS NOT SAFE. AT APPROXIMATELY 1:45 P.M. MY HUSBAND PICKED ME UP FROM WORK FOR LUNCH. AS WE WERE DRIVING DOWN THE RODE, WE FELT A "SLIPPING" MOVEMENT AND THE CAR BEGAN TO STALL OUT. FOLLOWING THIS WAS A SERIES OF SMALL JERKING MOVEMENTS AS WE CONTINUED TO DRIVE. A WEEK AGO MY ATTORNEY FILED LEGAL DOCUMENTS UNDER THE ARKANSAS AUTO LEMON LAW AGAINST HONDA AMERICA. THE VEHICLE HAS MET ALL REQUIREMENTS UNDER THIS LAW. I AM HOPING NHTSA WILL TAKE MY COMPLAINTS SERIOUSLY AND MONITOR HONDA AMERICA'S ACTIONS TOWARDS CONSUMERS AND THE VEHICLES THAT ARE BEING SOLD WHICH HAVE SAFETY ISSUES. *TR

Jan 2, 2015 Crash 6,000 mi

THIS CAR HAS HAD A CONTINUAL PROBLEM WITH THE TIRE PRESSURE SENSOR MECHANISM AND HAS BEEN SERVICED THREE TIMES WITHOUT ANY SUCCESS. AND WHEN THE BRAND NEW TIRE BLEW OUT THE SENSOR FAILED. ALSO THE POWER TRAIN IS BAD, THE CAR DRIVES SLUGGISH AND LOSES POWER DURING TURNS AND ALSO IN JUST REGULAR DRIVING .. I DO NOT FEEL SAFE IN THIS CAR AT ALL. *TR

Jan 2, 2015 Crash 6,000 mi

THIS CAR HAS HAD A CONTINUAL PROBLEM WITH THE TIRE PRESSURE SENSOR MECHANISM AND HAS BEEN SERVICED THREE TIMES WITHOUT ANY SUCCESS. AND WHEN THE BRAND NEW TIRE BLEW OUT THE SENSOR FAILED. ALSO THE POWER TRAIN IS BAD, THE CAR DRIVES SLUGGISH AND LOSES POWER DURING TURNS AND ALSO IN JUST REGULAR DRIVING .. I DO NOT FEEL SAFE IN THIS CAR AT ALL. *TR

Dec 23, 2014 4,630 mi

ON DECEMBER 20 AT APPROXIMATELY 1:30 P.M., MY HUSBAND WAS RUNNING AN ERRAND TO THE STORE WHEN THE CAR STALLED OUT WHILE DRIVING ON A TWO-LANE ROAD. THE CAR WAS PURCHASED NEW FROM FRANK FLETCHER HONDA IN BENTONVILLE, AR. THE CAR HAS BEEN BROUGHT BACK TO THE DEALERSHIP SIX TIMES FROM SEPTEMBER THROUGH DECEMBER 2014. THIS IS MY SIXTH (6) COMPLAINT TO NHTSA. FRANK FLETCHER HONDA TECHNICIANS STATE THEY CANNOT REPLICATE THE ISSUE. I HAVE EXPRESSED TO GENERAL MANAGER RYAN BLAKE THAT I DISAGREE WITH THE FINDINGS AS I DRIVE THE VECHILE EVERY DAY. I HAVE HAD ISSUES WITH THE CAR SINCE I PURCHASED IT. WHILE SUMPATHETIC, MR. BLAKE STATED THERE WAS NOTHING HE OR THE DEALERSHIP COULD DO. AFTER EXPRESSING MY CONCERN FOR THE SAFETY OF MY FAMILY, I HAVE BEEN FORCED TO DRIVE THIS CAR AS IT IS THE FAMILY'S ONLY SOURCE OF TRANSPORTATION. MR. BLAKE, MR. FLETCHER, AND THE DEALERSHIP TECHNICIANS BASICALLY IGNORED MY CONCERNS UNTIL NHTSA WAS CONTACTED. HONDAAMERICA HAS ALSO BECOME INVOLVED BE THERE HAS BEEN NO RESOLUTION. I AM REACHING OUT AND ASKING THAT A RESOLUTION BE REACHED SO I NOT HAVE TO DRIVE WHAT I CONSIDER TO BE AN UNSAFE VEHICLE. I DON'T REALLY LIKE TO TALK ABOUT THIS BUT I HAVE AN INCURABLE LIVER DISEASE AND IT WOULD PUT MY MIND TO REST IF I KNEW I HAVE RELIABLE TRANSPORTATION. *TR

Dec 23, 2014 4,600 mi

ON FRIDAY, DECEMBER 19 AT APPROXIMATELY 2 P.M., MY HUSBAND AND I WERE PULLING OUT OF THE PARKING LOT OUT ONTO A FOUR-LANE ROAD WHEN THE CAR STALLED. OUT. I HAD JUST GOTTEN MY HAIRCUT AND WAS HEADING BACK TO WORK. I PURCHASED THIS AS A NEW CAR FROM FRANK FLETCHER HONDA IN BENTONVILLE, AR. THE CAR HAS BEEN BROUGHT BACK TO THE DEALERSHIP SIX TIMES FROM SEPTEMBER THROUGH DECEMBER. THE TECHNICIANS AND THE DEALERSHIP GENERAL MANAGER [XXX] HAVE STATED THEY CANNOT REPLICATE THE ISSUE. DUE TO THIS, THE DEALERSHIP, [XXX] AND THE DEALERSHIP OWNER [XXX] ARE GIVING ME NO CHOICE OTHER THAN TO DRIVE A VEHICLE I'M AFRAID TO DRIVE. HONDAAMERICA HAS NOW BECOME INVOLVED IN THE SITUATION BUT THERE HAS BEEN NO RESOLUTION. I HAVE A CHILD WHO RIDES IN THIS CAR AND I FEAR FOR HER AND MY SAFETY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Dec 23, 2014 4,630 mi

ON DECEMBER 20 AT APPROXIMATELY 1:30 P.M., MY HUSBAND WAS RUNNING AN ERRAND TO THE STORE WHEN THE CAR STALLED OUT WHILE DRIVING ON A TWO-LANE ROAD. THE CAR WAS PURCHASED NEW FROM FRANK FLETCHER HONDA IN BENTONVILLE, AR. THE CAR HAS BEEN BROUGHT BACK TO THE DEALERSHIP SIX TIMES FROM SEPTEMBER THROUGH DECEMBER 2014. THIS IS MY SIXTH (6) COMPLAINT TO NHTSA. FRANK FLETCHER HONDA TECHNICIANS STATE THEY CANNOT REPLICATE THE ISSUE. I HAVE EXPRESSED TO GENERAL MANAGER RYAN BLAKE THAT I DISAGREE WITH THE FINDINGS AS I DRIVE THE VECHILE EVERY DAY. I HAVE HAD ISSUES WITH THE CAR SINCE I PURCHASED IT. WHILE SUMPATHETIC, MR. BLAKE STATED THERE WAS NOTHING HE OR THE DEALERSHIP COULD DO. AFTER EXPRESSING MY CONCERN FOR THE SAFETY OF MY FAMILY, I HAVE BEEN FORCED TO DRIVE THIS CAR AS IT IS THE FAMILY'S ONLY SOURCE OF TRANSPORTATION. MR. BLAKE, MR. FLETCHER, AND THE DEALERSHIP TECHNICIANS BASICALLY IGNORED MY CONCERNS UNTIL NHTSA WAS CONTACTED. HONDAAMERICA HAS ALSO BECOME INVOLVED BE THERE HAS BEEN NO RESOLUTION. I AM REACHING OUT AND ASKING THAT A RESOLUTION BE REACHED SO I NOT HAVE TO DRIVE WHAT I CONSIDER TO BE AN UNSAFE VEHICLE. I DON'T REALLY LIKE TO TALK ABOUT THIS BUT I HAVE AN INCURABLE LIVER DISEASE AND IT WOULD PUT MY MIND TO REST IF I KNEW I HAVE RELIABLE TRANSPORTATION. *TR

Dec 23, 2014 4,600 mi

ON FRIDAY, DECEMBER 19 AT APPROXIMATELY 2 P.M., MY HUSBAND AND I WERE PULLING OUT OF THE PARKING LOT OUT ONTO A FOUR-LANE ROAD WHEN THE CAR STALLED. OUT. I HAD JUST GOTTEN MY HAIRCUT AND WAS HEADING BACK TO WORK. I PURCHASED THIS AS A NEW CAR FROM FRANK FLETCHER HONDA IN BENTONVILLE, AR. THE CAR HAS BEEN BROUGHT BACK TO THE DEALERSHIP SIX TIMES FROM SEPTEMBER THROUGH DECEMBER. THE TECHNICIANS AND THE DEALERSHIP GENERAL MANAGER [XXX] HAVE STATED THEY CANNOT REPLICATE THE ISSUE. DUE TO THIS, THE DEALERSHIP, [XXX] AND THE DEALERSHIP OWNER [XXX] ARE GIVING ME NO CHOICE OTHER THAN TO DRIVE A VEHICLE I'M AFRAID TO DRIVE. HONDAAMERICA HAS NOW BECOME INVOLVED IN THE SITUATION BUT THERE HAS BEEN NO RESOLUTION. I HAVE A CHILD WHO RIDES IN THIS CAR AND I FEAR FOR HER AND MY SAFETY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Dec 22, 2014 4,645 mi

THIS IS THE SIXTH COMPLAINT I'VE MADE TO NHTSA FOR THE SAME ISSUE. I PURCHASED THE CAR NEW FROM FRANK FLETCHER HONDA AND IT'S BEEN TO THE DEALERSHIP SEVEN TIMES FROM SEPTEMBER THROUGH DECEMBER 2014 WITH NO RESOLUTION. ON SUNDAY DECEMBER 21 THE CAR HAD TWO SEPARATE INCIDENTS WHERE IT STALLED OUT. THE FIRST WAS AT APPROXIMATELY 8:45 A.M. MY HUSBAND WAS DRIVING TO THE NEIGHBORHOOD MARKET TO PICK UP BREAKFAST ITEMS WHEN THE CAR STALLED OUT. THE SECOND INCIDENT OCCURRED WHEN ME AND MY 15-YEAR-OLD WERE DRIVING TO KOHL'S TO DO SOME CHRISTMAS SHOPPING AT APPROXIMATELY 3:30 P.M. IT STALLED OUT AS I WAS TURNING OFF THE MAIN ROAD INTO THE PARKING LOT. THIS UPSET ME, ESPECIALLY SINCE MY CHILD WAS IN THE CAR. I DON'T WANT ANYTHING TO HAPPEN TO HER DUE TO A FLAW IN THE VEHICLE. I HAVE NO CHOICE, HOWEVER, SINCE WE ONLY HAVE ONE VEHICLE. I NEED HELP REACHING A RESOLUTION WITH HONDA AMERICA AND FRANK FLETCHER HONDA. I HAVE A PROBLEM WITH THE CAR EVERY TIME I DRIVE IT. *TR

Dec 22, 2014 4,645 mi

THIS IS THE SIXTH COMPLAINT I'VE MADE TO NHTSA FOR THE SAME ISSUE. I PURCHASED THE CAR NEW FROM FRANK FLETCHER HONDA AND IT'S BEEN TO THE DEALERSHIP SEVEN TIMES FROM SEPTEMBER THROUGH DECEMBER 2014 WITH NO RESOLUTION. ON SUNDAY DECEMBER 21 THE CAR HAD TWO SEPARATE INCIDENTS WHERE IT STALLED OUT. THE FIRST WAS AT APPROXIMATELY 8:45 A.M. MY HUSBAND WAS DRIVING TO THE NEIGHBORHOOD MARKET TO PICK UP BREAKFAST ITEMS WHEN THE CAR STALLED OUT. THE SECOND INCIDENT OCCURRED WHEN ME AND MY 15-YEAR-OLD WERE DRIVING TO KOHL'S TO DO SOME CHRISTMAS SHOPPING AT APPROXIMATELY 3:30 P.M. IT STALLED OUT AS I WAS TURNING OFF THE MAIN ROAD INTO THE PARKING LOT. THIS UPSET ME, ESPECIALLY SINCE MY CHILD WAS IN THE CAR. I DON'T WANT ANYTHING TO HAPPEN TO HER DUE TO A FLAW IN THE VEHICLE. I HAVE NO CHOICE, HOWEVER, SINCE WE ONLY HAVE ONE VEHICLE. I NEED HELP REACHING A RESOLUTION WITH HONDA AMERICA AND FRANK FLETCHER HONDA. I HAVE A PROBLEM WITH THE CAR EVERY TIME I DRIVE IT. *TR

Dec 18, 2014 4,400 mi

MY HUSBAND WAS DRIVING MY 2014 HONDA CIVIC ON DECEMBER 17, 2014 WHEN AT APPROXIMATELY 5:30 P.M. THE VEHICLE STALLED OUT ON HIM IN TRAFFIC. FORTUNATELY, NO ONE WAS HURT. I PURCHASED THIS VEHICLE FROM FRANK FLETCHER HONDA IN BENTONVILLE, AR. WE HAVE BROUGHT THE VEHICLE IN SIX TIMES FROM SEPTEMBER THROUGH DECEMBER COMPLAINING OF STALLING, JERKING ISSUES. I LODGED A COMPLAINT WITH HONDA AMERICA. THE DEALERSHIP TECHNICIANS STATED THEY WERE NOT ABLE TO REPLICATE THE ISSUE. AFTER SPEAKING WITH FRANK FLETCHER HONDA, HONDA AMERICA STATED THEY WERE CLOSING OUT THE CASE SINCE THE ISSUE WAS NOT ABLE TO BE REPLICATED. THIS IS THE SECOND TIME THE VEHICLE HAS STALLED OUT ON MY HUSBAND. THIS IS MY SECOND COMPLIANT FILED WITH NHTSA. I AM AFRAID TO DRIVE THE VEHICLE BUT THE DEALERSHIP MANAGED BY [XXX] IS UNWILLING TO DO ANYTHING BECAUSE THE ISSUE CANNOT BE REPLICATED. I HAVE A 15-YEAR-OLD GIRL AND IT SCARES ME WHEN SHE IS RIDING IN THE CAR. THE SEMI-STALLING, JERKING ISSUE OCCURS EVERY TIME I DRIVE IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Dec 18, 2014 4,500 mi

AT APPROXIMATELY 8:00 A.M. DECEMBER 18, 2014, MY HUSBAND WAS DRIVING TO THE STORE WHEN THE VEHICLE STALLED OUT ON HIM IN TRAFFIC. AGAIN, IT WAS FORTUNATE NO ONE WAS HURT. THE 2014 HONDA CIVIC WHICH I PURCHASED FROM FRANK FLETCHER HONDA IN BENTONVILLE, AR, HAS BEEN BROUGHT BACK TO THE DEALERSHIP SIX TIMES FROM SEPTEMBER THROUGH DECEMBER 2014. THE VEHICLE WAS BROUGHT IN DUE TO STALLING ISSUES AND JERKING TYPE MOTIONS. THE DEALERSHIP TECHNICIANS ALONG WITH THE GENERAL MANAGER [XXX] , STATED THEY COULD NOT REPLICATE THE ISSUE EACH TIME THE CAR WAS BROUGHT IN. I FILED A COMPLAINT WITH HONDA AMERICA. APPROXIMATELY THREE DAYS AFTER FILING THE COMPLAINT WITH HONDA AMERICA, [XXX], MY CASE MONITOR, ADVISED ME THE VEHICLE WAS RUNNING AS IT WAS DESIGNED. I DISAGREED WITH HER AS I HAVE WITH THE DEALERSHIP TECHNICIANS AND GM [XXX] STATEMENTS THAT NOTHING IS WRONG WITH THE CAR. I TOLD THE DEALERSHIP I WAS GOING TO KEEP BRINGING IN THE CAR UNTIL THE ISSUE WAS FIXED. I WAS ADVISED NOT TO BRING IT IN BECAUSE THERE WAS NOTHING WRONG WITH IT. I REMINDED THEM I HAVE DAILY ISSUES WITH THE CAR ACTING LIKE IT'S GOING TO STALL AND IT HAS JERKING MOTIONS WHEN DRIVING. I AM AFRAID TO DRIVE THIS CAR BUT FRANK FLETCHER HONDA HAS GIVEN ME NO CHOICE BUT TO CONTINUE TO DRIVE IT. THIS IS MY THIRD COMPLAINT WITH NHTSA OVER THE SAME ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Dec 18, 2014 4,500 mi

AT APPROXIMATELY 8:00 A.M. DECEMBER 18, 2014, MY HUSBAND WAS DRIVING TO THE STORE WHEN THE VEHICLE STALLED OUT ON HIM IN TRAFFIC. AGAIN, IT WAS FORTUNATE NO ONE WAS HURT. THE 2014 HONDA CIVIC WHICH I PURCHASED FROM FRANK FLETCHER HONDA IN BENTONVILLE, AR, HAS BEEN BROUGHT BACK TO THE DEALERSHIP SIX TIMES FROM SEPTEMBER THROUGH DECEMBER 2014. THE VEHICLE WAS BROUGHT IN DUE TO STALLING ISSUES AND JERKING TYPE MOTIONS. THE DEALERSHIP TECHNICIANS ALONG WITH THE GENERAL MANAGER [XXX] , STATED THEY COULD NOT REPLICATE THE ISSUE EACH TIME THE CAR WAS BROUGHT IN. I FILED A COMPLAINT WITH HONDA AMERICA. APPROXIMATELY THREE DAYS AFTER FILING THE COMPLAINT WITH HONDA AMERICA, [XXX], MY CASE MONITOR, ADVISED ME THE VEHICLE WAS RUNNING AS IT WAS DESIGNED. I DISAGREED WITH HER AS I HAVE WITH THE DEALERSHIP TECHNICIANS AND GM [XXX] STATEMENTS THAT NOTHING IS WRONG WITH THE CAR. I TOLD THE DEALERSHIP I WAS GOING TO KEEP BRINGING IN THE CAR UNTIL THE ISSUE WAS FIXED. I WAS ADVISED NOT TO BRING IT IN BECAUSE THERE WAS NOTHING WRONG WITH IT. I REMINDED THEM I HAVE DAILY ISSUES WITH THE CAR ACTING LIKE IT'S GOING TO STALL AND IT HAS JERKING MOTIONS WHEN DRIVING. I AM AFRAID TO DRIVE THIS CAR BUT FRANK FLETCHER HONDA HAS GIVEN ME NO CHOICE BUT TO CONTINUE TO DRIVE IT. THIS IS MY THIRD COMPLAINT WITH NHTSA OVER THE SAME ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Dec 18, 2014

TELL US WHAT HAPPENED: AT APPROXIMATELY 8:00 A.M. DECEMBER 18, 2014, MY HUSBAND WAS DRIVING TO THE STORE WHEN THE VEHICLE STALLED OUT ON HIM IN TRAFFIC. AGAIN, IT WAS FORTUNATE NO ONE WAS HURT. THE 2014 HONDA CIVIC WHICH I PURCHASED FROM FRANK FLETCHER HONDA IN BENTONVILLE, AR, HAS BEEN BROUGHT BACK TO THE DEALERSHIP SIX TIMES FROM SEPTEMBER THROUGH DECEMBER 2014. THE VEHICLE WAS BROUGHT IN DUE TO STALLING ISSUES AND JERKING TYPE MOTIONS. THE DEALERSHIP TECHNICIANS ALONG WITH THE GENERAL MANAGER [XXX] , STATED THEY COULD NOT REPLICATE THE ISSUE EACH TIME THE CAR WAS BROUGHT IN. I FILED A COMPLAINT WITH HONDA AMERICA. APPROXIMATELY THREE DAYS AFTER FILING THE COMPLAINT WITH HONDA AMERICA, [XXX], MY CASE MONITOR, ADVISED ME THE VEHICLE WAS RUNNING AS IT WAS DESIGNED. I DISAGREED WITH HER AS I HAVE WITH THE DEALERSHIP TECHNICIANS AND GM [XXX] STATEMENTS THAT NOTHING IS WRONG WITH THE CAR. I TOLD THE DEALERSHIP I WAS GOING TO KEEP BRINGING IN THE CAR UNTIL THE ISSUE WAS FIXED. I WAS ADVISED NOT TO BRING IT IN BECAUSE THERE WAS NOTHING WRONG WITH IT. I REMINDED THEM I HAVE DAILY ISSUES WITH THE CAR ACTING LIKE IT'S GOING TO STALL AND IT HAS JERKING MOTIONS WHEN DRIVING. I AM AFRAID TO DRIVE THIS CAR BUT FRANK FLETCHER HONDA HAS GIVEN ME NO CHOICE BUT TO CONTINUE TO DRIVE IT. THIS IS MY THIRD COMPLAINT WITH NHTSA OVER THE SAME ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Dec 18, 2014 4,400 mi

MY HUSBAND WAS DRIVING MY 2014 HONDA CIVIC ON DECEMBER 17, 2014 WHEN AT APPROXIMATELY 5:30 P.M. THE VEHICLE STALLED OUT ON HIM IN TRAFFIC. FORTUNATELY, NO ONE WAS HURT. I PURCHASED THIS VEHICLE FROM FRANK FLETCHER HONDA IN BENTONVILLE, AR. WE HAVE BROUGHT THE VEHICLE IN SIX TIMES FROM SEPTEMBER THROUGH DECEMBER COMPLAINING OF STALLING, JERKING ISSUES. I LODGED A COMPLAINT WITH HONDA AMERICA. THE DEALERSHIP TECHNICIANS STATED THEY WERE NOT ABLE TO REPLICATE THE ISSUE. AFTER SPEAKING WITH FRANK FLETCHER HONDA, HONDA AMERICA STATED THEY WERE CLOSING OUT THE CASE SINCE THE ISSUE WAS NOT ABLE TO BE REPLICATED. THIS IS THE SECOND TIME THE VEHICLE HAS STALLED OUT ON MY HUSBAND. THIS IS MY SECOND COMPLIANT FILED WITH NHTSA. I AM AFRAID TO DRIVE THE VEHICLE BUT THE DEALERSHIP MANAGED BY [XXX] IS UNWILLING TO DO ANYTHING BECAUSE THE ISSUE CANNOT BE REPLICATED. I HAVE A 15-YEAR-OLD GIRL AND IT SCARES ME WHEN SHE IS RIDING IN THE CAR. THE SEMI-STALLING, JERKING ISSUE OCCURS EVERY TIME I DRIVE IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Dec 18, 2014 4,500 mi

AT APPROXIMATELY 8:00 A.M. DECEMBER 18, 2014, MY HUSBAND WAS DRIVING TO THE STORE WHEN THE VEHICLE STALLED OUT ON HIM IN TRAFFIC. AGAIN, IT WAS FORTUNATE NO ONE WAS HURT. THE 2014 HONDA CIVIC WHICH I PURCHASED FROM FRANK FLETCHER HONDA IN BENTONVILLE, AR, HAS BEEN BROUGHT BACK TO THE DEALERSHIP SIX TIMES FROM SEPTEMBER THROUGH DECEMBER 2014. THE VEHICLE WAS BROUGHT IN DUE TO STALLING ISSUES AND JERKING TYPE MOTIONS. THE DEALERSHIP TECHNICIANS ALONG WITH THE GENERAL MANAGER [XXX] , STATED THEY COULD NOT REPLICATE THE ISSUE EACH TIME THE CAR WAS BROUGHT IN. I FILED A COMPLAINT WITH HONDA AMERICA. APPROXIMATELY THREE DAYS AFTER FILING THE COMPLAINT WITH HONDA AMERICA, [XXX], MY CASE MONITOR, ADVISED ME THE VEHICLE WAS RUNNING AS IT WAS DESIGNED. I DISAGREED WITH HER AS I HAVE WITH THE DEALERSHIP TECHNICIANS AND GM [XXX] STATEMENTS THAT NOTHING IS WRONG WITH THE CAR. I TOLD THE DEALERSHIP I WAS GOING TO KEEP BRINGING IN THE CAR UNTIL THE ISSUE WAS FIXED. I WAS ADVISED NOT TO BRING IT IN BECAUSE THERE WAS NOTHING WRONG WITH IT. I REMINDED THEM I HAVE DAILY ISSUES WITH THE CAR ACTING LIKE IT'S GOING TO STALL AND IT HAS JERKING MOTIONS WHEN DRIVING. I AM AFRAID TO DRIVE THIS CAR BUT FRANK FLETCHER HONDA HAS GIVEN ME NO CHOICE BUT TO CONTINUE TO DRIVE IT. THIS IS MY THIRD COMPLAINT WITH NHTSA OVER THE SAME ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Dec 18, 2014 4,500 mi

AT APPROXIMATELY 8:00 A.M. DECEMBER 18, 2014, MY HUSBAND WAS DRIVING TO THE STORE WHEN THE VEHICLE STALLED OUT ON HIM IN TRAFFIC. AGAIN, IT WAS FORTUNATE NO ONE WAS HURT. THE 2014 HONDA CIVIC WHICH I PURCHASED FROM FRANK FLETCHER HONDA IN BENTONVILLE, AR, HAS BEEN BROUGHT BACK TO THE DEALERSHIP SIX TIMES FROM SEPTEMBER THROUGH DECEMBER 2014. THE VEHICLE WAS BROUGHT IN DUE TO STALLING ISSUES AND JERKING TYPE MOTIONS. THE DEALERSHIP TECHNICIANS ALONG WITH THE GENERAL MANAGER [XXX] , STATED THEY COULD NOT REPLICATE THE ISSUE EACH TIME THE CAR WAS BROUGHT IN. I FILED A COMPLAINT WITH HONDA AMERICA. APPROXIMATELY THREE DAYS AFTER FILING THE COMPLAINT WITH HONDA AMERICA, [XXX], MY CASE MONITOR, ADVISED ME THE VEHICLE WAS RUNNING AS IT WAS DESIGNED. I DISAGREED WITH HER AS I HAVE WITH THE DEALERSHIP TECHNICIANS AND GM [XXX] STATEMENTS THAT NOTHING IS WRONG WITH THE CAR. I TOLD THE DEALERSHIP I WAS GOING TO KEEP BRINGING IN THE CAR UNTIL THE ISSUE WAS FIXED. I WAS ADVISED NOT TO BRING IT IN BECAUSE THERE WAS NOTHING WRONG WITH IT. I REMINDED THEM I HAVE DAILY ISSUES WITH THE CAR ACTING LIKE IT'S GOING TO STALL AND IT HAS JERKING MOTIONS WHEN DRIVING. I AM AFRAID TO DRIVE THIS CAR BUT FRANK FLETCHER HONDA HAS GIVEN ME NO CHOICE BUT TO CONTINUE TO DRIVE IT. THIS IS MY THIRD COMPLAINT WITH NHTSA OVER THE SAME ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Dec 18, 2014

TELL US WHAT HAPPENED: AT APPROXIMATELY 8:00 A.M. DECEMBER 18, 2014, MY HUSBAND WAS DRIVING TO THE STORE WHEN THE VEHICLE STALLED OUT ON HIM IN TRAFFIC. AGAIN, IT WAS FORTUNATE NO ONE WAS HURT. THE 2014 HONDA CIVIC WHICH I PURCHASED FROM FRANK FLETCHER HONDA IN BENTONVILLE, AR, HAS BEEN BROUGHT BACK TO THE DEALERSHIP SIX TIMES FROM SEPTEMBER THROUGH DECEMBER 2014. THE VEHICLE WAS BROUGHT IN DUE TO STALLING ISSUES AND JERKING TYPE MOTIONS. THE DEALERSHIP TECHNICIANS ALONG WITH THE GENERAL MANAGER [XXX] , STATED THEY COULD NOT REPLICATE THE ISSUE EACH TIME THE CAR WAS BROUGHT IN. I FILED A COMPLAINT WITH HONDA AMERICA. APPROXIMATELY THREE DAYS AFTER FILING THE COMPLAINT WITH HONDA AMERICA, [XXX], MY CASE MONITOR, ADVISED ME THE VEHICLE WAS RUNNING AS IT WAS DESIGNED. I DISAGREED WITH HER AS I HAVE WITH THE DEALERSHIP TECHNICIANS AND GM [XXX] STATEMENTS THAT NOTHING IS WRONG WITH THE CAR. I TOLD THE DEALERSHIP I WAS GOING TO KEEP BRINGING IN THE CAR UNTIL THE ISSUE WAS FIXED. I WAS ADVISED NOT TO BRING IT IN BECAUSE THERE WAS NOTHING WRONG WITH IT. I REMINDED THEM I HAVE DAILY ISSUES WITH THE CAR ACTING LIKE IT'S GOING TO STALL AND IT HAS JERKING MOTIONS WHEN DRIVING. I AM AFRAID TO DRIVE THIS CAR BUT FRANK FLETCHER HONDA HAS GIVEN ME NO CHOICE BUT TO CONTINUE TO DRIVE IT. THIS IS MY THIRD COMPLAINT WITH NHTSA OVER THE SAME ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Dec 17, 2014 4,000 mi

ON DECEMBER 6, 2014, MY HUSBAND WAS DRIVING TO PICK UP MY GRANDDAUGHTER. AT APPROXIMATELY 9:05 P.M., THE VEHICLE STALLED OUT AND DIED WHILE MY HUSBAND WAS DRIVING. BEFORE THIS INCIDENT, I HAD TAKEN THE CAR INTO FRANK FLETCHER HONDA IN BENTONVILLE, AR, SIX TIMES FOR STALLING ISSUES. THE DEALERSHIP TECHS STATED THEY WERE NOT ABLE TO REPLICATE THE ISSUE. I LODGED A COMPLAINT WITH HONDA AMERICA AND WAS ASSIGNED CASE MONITOR [XXX] 800-999-1009, EXT. [XXX] (CASE NO[XXX]). APPROXIMATELY THREE DAYS AFTER I LODGED THE COMPLAINT, HONDA AMERICA ADVISED THAT THE VEHICLE WAS DESIGNED AS IT SHOULD BE AND SAW NO REASON TO ASSIST WITH MY CONCERN. I CONTINUE TO HAVE THE ISSUE AND SINCE MY HUSBAND'S EXPERIENCE WITH THE VEHICLE DYING, I HAVE BEEN NERVOUS DRIVING IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Dec 17, 2014 4,000 mi

ON DECEMBER 6, 2014, MY HUSBAND WAS DRIVING TO PICK UP MY GRANDDAUGHTER. AT APPROXIMATELY 9:05 P.M., THE VEHICLE STALLED OUT AND DIED WHILE MY HUSBAND WAS DRIVING. BEFORE THIS INCIDENT, I HAD TAKEN THE CAR INTO FRANK FLETCHER HONDA IN BENTONVILLE, AR, SIX TIMES FOR STALLING ISSUES. THE DEALERSHIP TECHS STATED THEY WERE NOT ABLE TO REPLICATE THE ISSUE. I LODGED A COMPLAINT WITH HONDA AMERICA AND WAS ASSIGNED CASE MONITOR [XXX] 800-999-1009, EXT. [XXX] (CASE NO[XXX]). APPROXIMATELY THREE DAYS AFTER I LODGED THE COMPLAINT, HONDA AMERICA ADVISED THAT THE VEHICLE WAS DESIGNED AS IT SHOULD BE AND SAW NO REASON TO ASSIST WITH MY CONCERN. I CONTINUE TO HAVE THE ISSUE AND SINCE MY HUSBAND'S EXPERIENCE WITH THE VEHICLE DYING, I HAVE BEEN NERVOUS DRIVING IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Oct 28, 2014 1,032 mi

I PURCHASED A NEW HONDA CIVIC 2014 ON 6/27/2014. ONE MONTH AND A HALF LATER DURING MY MORNING COMMUTE, EACH TIME I TRIED TO SPEED UP TO 50 MILES/HOUR, I STARTED FEELING SOME JERKINESS. SINCE IT WAS A NEW CAR, I WAS NOT SURE THAT IT WAS NORMAL OR NOT. ABOUT A WEEK AFTER THAT, ONE MORNING WHEN I WAS VERY SLOWLY PULLING THE CAR OUT OF THE GARAGE, THE CAR STOPPED AND THE ENGINE DIED. I TURNED ON THE ENGINE AND TRIED TO MOVE THE CAR AGAIN. THIS HAPPENED 4 TIMES ON THE SAME DAY. NEXT DAY I CALLED THE CAR DEALER AND TOOK MY CAR FOR THE INSPECTION. THEY FOUND THAT THE TRANSMISSION HAD A DEFECT AND IT HAD TO BE REPLACED. THEN ON 10/19/2014, WHEN I WAS DRIVING A STREET, I GOT A TIRE PRESSURE WARNING. MY HUSBAND HELPED TO ADD AIR TO THE TIRES, BUT THE WARNING SIGN DID NOT DISAPPEAR. ON 10/27/2014, WHEN MY HUSBAND WAS DRIVING THE CAR IN THE AFTERNOON, A SERIES OF WARNINGS APPEARED (VSA, TPMS, EPS, ABS). AFTER HE GOT HOME, HE CALLED THE DEALER TO ASK FOR TOWING SERVICE TO TAKE THE CAR BACK TO THE DEALER AS HE DID NOT FEEL SAFE TO DRIVE THE CAR. THE CAR WAS TOWED TO THE DEALER NEXT MORNING. THE DEALER REPLACED THE ABS SENSOR AND PERFORMED THE SOFTWARE UPDATE FOR THE VSA SYSTEM. HOWEVER THE DEALER STATED THAT IT COULD HAPPEN AGAIN. *TR

Oct 28, 2014 1,032 mi

I PURCHASED A NEW HONDA CIVIC 2014 ON 6/27/2014. ONE MONTH AND A HALF LATER DURING MY MORNING COMMUTE, EACH TIME I TRIED TO SPEED UP TO 50 MILES/HOUR, I STARTED FEELING SOME JERKINESS. SINCE IT WAS A NEW CAR, I WAS NOT SURE THAT IT WAS NORMAL OR NOT. ABOUT A WEEK AFTER THAT, ONE MORNING WHEN I WAS VERY SLOWLY PULLING THE CAR OUT OF THE GARAGE, THE CAR STOPPED AND THE ENGINE DIED. I TURNED ON THE ENGINE AND TRIED TO MOVE THE CAR AGAIN. THIS HAPPENED 4 TIMES ON THE SAME DAY. NEXT DAY I CALLED THE CAR DEALER AND TOOK MY CAR FOR THE INSPECTION. THEY FOUND THAT THE TRANSMISSION HAD A DEFECT AND IT HAD TO BE REPLACED. THEN ON 10/19/2014, WHEN I WAS DRIVING A STREET, I GOT A TIRE PRESSURE WARNING. MY HUSBAND HELPED TO ADD AIR TO THE TIRES, BUT THE WARNING SIGN DID NOT DISAPPEAR. ON 10/27/2014, WHEN MY HUSBAND WAS DRIVING THE CAR IN THE AFTERNOON, A SERIES OF WARNINGS APPEARED (VSA, TPMS, EPS, ABS). AFTER HE GOT HOME, HE CALLED THE DEALER TO ASK FOR TOWING SERVICE TO TAKE THE CAR BACK TO THE DEALER AS HE DID NOT FEEL SAFE TO DRIVE THE CAR. THE CAR WAS TOWED TO THE DEALER NEXT MORNING. THE DEALER REPLACED THE ABS SENSOR AND PERFORMED THE SOFTWARE UPDATE FOR THE VSA SYSTEM. HOWEVER THE DEALER STATED THAT IT COULD HAPPEN AGAIN. *TR