2023 HONDA CIVIC Air Bags Problems

Gentlemen: On August 11, 2025, the 2023 Honda Civic, VIN # [XXX] , was involved in an accident on the Miami/Gainesville Highway, resulting in a side impact with a truck. Fortunately, nothing serious happened to the health of my son, who was driving the vehicle. However, I am writing to you, motivated by the fact that I notified Honda USA approximately a month ago of the following information, and I have not received a response. I consider it important that the vehicle be inspected because the airbags never operated despite the serious collision. This can be verified by inspecting the vehicle, which was a total loss, Progressive Insurance Company case # 25-759026303. I believe it is my duty to notify you of this situation and find out what happened to prevent further harm. Today I spoke with Honda USA via the chat on their website, and the response was that the case still doesn't have a manager assigned to service it. I think that's irresponsible. Thank you for your efforts in this regard. I remain at your service. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Gentlemen: On August 11, 2025, the 2023 Honda Civic, VIN # [XXX] , was involved in an accident on the Miami/Gainesville Highway, resulting in a side impact with a truck. Fortunately, nothing serious happened to the health of my son, who was driving the vehicle. However, I am writing to you, motivated by the fact that I notified Honda USA approximately a month ago of the following information, and I have not received a response. I consider it important that the vehicle be inspected because the airbags never operated despite the serious collision. This can be verified by inspecting the vehicle, which was a total loss, Progressive Insurance Company case # 25-759026303. I believe it is my duty to notify you of this situation and find out what happened to prevent further harm. Today I spoke with Honda USA via the chat on their website, and the response was that the case still doesn't have a manager assigned to service it. I think that's irresponsible. Thank you for your efforts in this regard. I remain at your service. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

So we were in a accident the front right of the bumper was completely destroyed and the airbags didn’t deploy

So we were in a accident the front right of the bumper was completely destroyed and the airbags didn’t deploy

The contact owns a 2023 Honda Civic Hatchback. The contact received notification of NHTSA Campaign Number: 24V744000 (STEERING). The contact stated that while driving at 75 MPH, the driver-side air bag deployed on its own without a crash or impact with an object. As a result, the driver lost visibility and control of the vehicle, resulting in a crash with another vehicle. The contact's vehicle veered into oncoming traffic. The contact was unsure whether there was a warning light illuminated. The paramedics were called, and the contact was transported to the hospital. The contact suffered injuries to the stomach. A police report was filed. The vehicle was towed to a towing yard. The insurance company was notified and is pending an investigation. Weeks before the accident, the contact notified the manufacturer to report issues with the vehicle. The manufacturer advised the contact to take the vehicle to the dealer to have it inspected. The dealer rotated the tires and changed the oil. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,200.

The contact owns a 2023 Honda Civic Hatchback. The contact received notification of NHTSA Campaign Number: 24V744000 (STEERING). The contact stated that while driving at 75 MPH, the driver-side air bag deployed on its own without a crash or impact with an object. As a result, the driver lost visibility and control of the vehicle, resulting in a crash with another vehicle. The contact's vehicle veered into oncoming traffic. The contact was unsure whether there was a warning light illuminated. The paramedics were called, and the contact was transported to the hospital. The contact suffered injuries to the stomach. A police report was filed. The vehicle was towed to a towing yard. The insurance company was notified and is pending an investigation. Weeks before the accident, the contact notified the manufacturer to report issues with the vehicle. The manufacturer advised the contact to take the vehicle to the dealer to have it inspected. The dealer rotated the tires and changed the oil. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,200.

This was a single car incident (no other cars involved). The car was going on the 270 degree curved onramp to enter the highway. Lane Keep assist (LKAS) came on at or near the end of the onramp which caused the vehicle to head from the inside part of the lane/curve towards the left side of the onramp lane/curve and toward the left side retaining wall. Driver attempted to course correct but steering was not responsive in time and the car hit the left side wall completely disabling steering. The car came off the left wall and went across the onramp lane and struck the right side retaining wall before coming to a stop. Airbags did not deploy. Seatbelt may not have locked/tightened at impact with the wall either. LKAS initiated the move into the wall, the steering was stuck/non-responsive or perhaps slow to take driver input. Multiple previous reports to the dealer about steering being problematic were each unable to confirm a problem and this vehicle was not considered part of the existing potentially related recall. The LKAS is believed to have engaged with flashing warning just before crash. After the crash, the driver seatbelt "red X" shows on display, a LKAS error shows on display, and a supplemental restraint system error shows on the display.

This was a single car incident (no other cars involved). The car was going on the 270 degree curved onramp to enter the highway. Lane Keep assist (LKAS) came on at or near the end of the onramp which caused the vehicle to head from the inside part of the lane/curve towards the left side of the onramp lane/curve and toward the left side retaining wall. Driver attempted to course correct but steering was not responsive in time and the car hit the left side wall completely disabling steering. The car came off the left wall and went across the onramp lane and struck the right side retaining wall before coming to a stop. Airbags did not deploy. Seatbelt may not have locked/tightened at impact with the wall either. LKAS initiated the move into the wall, the steering was stuck/non-responsive or perhaps slow to take driver input. Multiple previous reports to the dealer about steering being problematic were each unable to confirm a problem and this vehicle was not considered part of the existing potentially related recall. The LKAS is believed to have engaged with flashing warning just before crash. After the crash, the driver seatbelt "red X" shows on display, a LKAS error shows on display, and a supplemental restraint system error shows on the display.

On 12/03/2023, We were involved in serious accident. During this accident, only driver door air bag was deployed. No other air bags were deployed.My wife was on passenger side. She was seriously injured and hospitalized for several days. She is still under medical care. I think air bags on passenger side was defective. Due to defective air bags system, my wife had serious injury and had to go for medical treatment, pain and suffering. We like to investigate defect in air bags. My wife was wearing lap and shoulder seat belt.However, seat belt was not activated and remain loose. Due to loose seat belt, she was injured. Please help. Thank you.

On 12/03/2023, We were involved in serious accident. During this accident, only driver door air bag was deployed. No other air bags were deployed.My wife was on passenger side. She was seriously injured and hospitalized for several days. She is still under medical care. I think air bags on passenger side was defective. Due to defective air bags system, my wife had serious injury and had to go for medical treatment, pain and suffering. We like to investigate defect in air bags. My wife was wearing lap and shoulder seat belt.However, seat belt was not activated and remain loose. Due to loose seat belt, she was injured. Please help. Thank you.

The contact owns a 2023 Honda Civic. The contact stated that while driving approximately 75 MPH, the cruise control suddenly would not deactivate causing the driver to lose control of the vehicle and crash into a ditch. The contact indicated that prior to the crash the cruise control did not deactivate when pressing the brake pedal and did not shut off while manually pressing the cruise control deactivation switch. Also, during the crash no airbags deployed and no injuries were reported. A police report was taken at the scene and the vehicle was towed away. The cause of the failures was not determined. The local dealer was notified of the failures. The manufacturer was not contacted. The failure mileage was 6,300.

The contact owns a 2023 Honda Civic. The contact stated that while driving approximately 75 MPH, the cruise control suddenly would not deactivate causing the driver to lose control of the vehicle and crash into a ditch. The contact indicated that prior to the crash the cruise control did not deactivate when pressing the brake pedal and did not shut off while manually pressing the cruise control deactivation switch. Also, during the crash no airbags deployed and no injuries were reported. A police report was taken at the scene and the vehicle was towed away. The cause of the failures was not determined. The local dealer was notified of the failures. The manufacturer was not contacted. The failure mileage was 6,300.

I was driving on the freeway my car alerted me to hit the break as there was someone in front of me breaked. I hit my break and my airbags went off. There was no damage to the car in front of me at all that it felt unnecessary for an air bag to go off. my windshield cracked and airbags under my feet and front went off.

I was driving on the freeway my car alerted me to hit the break as there was someone in front of me breaked. I hit my break and my airbags went off. There was no damage to the car in front of me at all that it felt unnecessary for an air bag to go off. my windshield cracked and airbags under my feet and front went off.