High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
I’ve taken my car to the dealer multiple times for an issue with steering and a loud clunk in my front end that wasn’t there when I bought it. I’ve constantly been told it’s normal or nothing is wrong but it’s becoming a real concern for me to drive I’ve almost been veered into oncoming traffic because the car wanders and steering doesn’t react very well. I’ve tried switching wheels and tires and still same issue. I need help because this car is unsafe to drive.
I’ve taken my car to the dealer multiple times for an issue with steering and a loud clunk in my front end that wasn’t there when I bought it. I’ve constantly been told it’s normal or nothing is wrong but it’s becoming a real concern for me to drive I’ve almost been veered into oncoming traffic because the car wanders and steering doesn’t react very well. I’ve tried switching wheels and tires and still same issue. I need help because this car is unsafe to drive.
Numerous defects in my 2024 Honda Civic Sport. I leased this vehicle in January 2024 for 36 months (with a $4,675 down payment and $284.62 monthly payments). From early in the lease, the car has been plagued with serious problems. Below is a chronological list of the issues my vehicle has experienced: Gearbox replacement – Feb 3, 2025 (12,792 miles): The vehicle’s transmission/gearbox failed catastrophically and was replaced under warranty. Axle boots replacement – Feb 19, 2025 (13,384 miles): Soon after, the front axle boots were found to be defective (leaking) and were replaced. Climate control panel failure (moisture damage) – Mar 6, 2025 (13,892 miles): The climate control and infotainment panel stopped functioning due to moisture intrusion and had to be replaced. Refusal to diagnose vibration issue – June 27, 2025 (18,116 miles): I reported a persistent and concerning vibration during driving (which could indicate an unresolved powertrain or suspension issue), but the dealership refused to perform a diagnostic or address it, returning the car to me without resolution. Steering wheel damage & falsified report – June 30, 2025: During a service visit, dealership personnel damaged the steering wheel and then provided a false report that inaccurately stated the damage was pre-existing, instead of taking responsibility. Ongoing audio system malfunctions – (continuing issue): The car’s audio system suffers from frequent USB/Bluetooth disconnections, which have persisted despite multiple service visits. The car's lane assist is triggered at random during drives almost causing several auto accidents. Every one of these issues is documented through repair orders and correspondence. I have maintained a file with all relevant service records, emails with the dealer (Honda of Van Nuys), and photographic evidence (such as photos of the steering wheel after the damage on June 30, 2025). These docs are available
Numerous defects in my 2024 Honda Civic Sport. I leased this vehicle in January 2024 for 36 months (with a $4,675 down payment and $284.62 monthly payments). From early in the lease, the car has been plagued with serious problems. Below is a chronological list of the issues my vehicle has experienced: Gearbox replacement – Feb 3, 2025 (12,792 miles): The vehicle’s transmission/gearbox failed catastrophically and was replaced under warranty. Axle boots replacement – Feb 19, 2025 (13,384 miles): Soon after, the front axle boots were found to be defective (leaking) and were replaced. Climate control panel failure (moisture damage) – Mar 6, 2025 (13,892 miles): The climate control and infotainment panel stopped functioning due to moisture intrusion and had to be replaced. Refusal to diagnose vibration issue – June 27, 2025 (18,116 miles): I reported a persistent and concerning vibration during driving (which could indicate an unresolved powertrain or suspension issue), but the dealership refused to perform a diagnostic or address it, returning the car to me without resolution. Steering wheel damage & falsified report – June 30, 2025: During a service visit, dealership personnel damaged the steering wheel and then provided a false report that inaccurately stated the damage was pre-existing, instead of taking responsibility. Ongoing audio system malfunctions – (continuing issue): The car’s audio system suffers from frequent USB/Bluetooth disconnections, which have persisted despite multiple service visits. The car's lane assist is triggered at random during drives almost causing several auto accidents. Every one of these issues is documented through repair orders and correspondence. I have maintained a file with all relevant service records, emails with the dealer (Honda of Van Nuys), and photographic evidence (such as photos of the steering wheel after the damage on June 30, 2025). These docs are available
In Dec 2024, I began to hear a noise under the car. I dropped off the car for the recall and to see if they could figure out the issue. Recall was completed and no issue found after blowing out the dust shield around the brakes. 1 week later, the problem came back sounding a little different. We found a plug in the aluminum pan under the car. After removing it, the original noise returned (may not have been noticeable because the other sound was louder). I took it back to the dealership. They could not find anything specific, but tightened up something in the front end suspension. The noise came back 30 miles later. So I took it to a different dealership last week. They found that the splash cover was missing a screw. So that must be it right? No 5 minutes after I left, the sound returned. Tuesday 2/4 I took the car back. After a longer inspection, they determined that the sway bar links were bad on both sides. So they replaced them. The car ran okay for the 1st day or so. I heard a couple squeaks but I just figured it had something to do with the replacement parts. As of today, the noise has returned as it was before. I will update, but this seems to be suspension related/faulty suspension parts.
In Dec 2024, I began to hear a noise under the car. I dropped off the car for the recall and to see if they could figure out the issue. Recall was completed and no issue found after blowing out the dust shield around the brakes. 1 week later, the problem came back sounding a little different. We found a plug in the aluminum pan under the car. After removing it, the original noise returned (may not have been noticeable because the other sound was louder). I took it back to the dealership. They could not find anything specific, but tightened up something in the front end suspension. The noise came back 30 miles later. So I took it to a different dealership last week. They found that the splash cover was missing a screw. So that must be it right? No 5 minutes after I left, the sound returned. Tuesday 2/4 I took the car back. After a longer inspection, they determined that the sway bar links were bad on both sides. So they replaced them. The car ran okay for the 1st day or so. I heard a couple squeaks but I just figured it had something to do with the replacement parts. As of today, the noise has returned as it was before. I will update, but this seems to be suspension related/faulty suspension parts.
* When I turn the steering wheel, especially when parking, there are noise coming from the suspensions, especially as if they are coming from the head of the suspensions.
* When I turn the steering wheel, especially when parking, there are noise coming from the suspensions, especially as if they are coming from the head of the suspensions.
The steering failed and caused an issue on my ball join, vc axle, nuckle, strut. I have a complaint before about the ball joint, looking at all of the cases, and the symptoms. I recall having issues like steering pooping, over steering, and having noices, . The car moved by itself with the steering and caused a lot of suspension problems driving into a pothole. The repair is over 5k. I have a case with Honda that says it is going to take time to inspect my vehicle in another department, and they want me to make an insurance claim affecting me. Honda doesn't want to inspect or have accountability for the issues that the factory or parts have. As a consumer, it is really frustrating that we deal with problems of the factory, but Honda doesn't have a solution or wants to help the affected customers. Previous NHTSA ID number: 11623030
The steering failed and caused an issue on my ball join, vc axle, nuckle, strut. I have a complaint before about the ball joint, looking at all of the cases, and the symptoms. I recall having issues like steering pooping, over steering, and having noices, . The car moved by itself with the steering and caused a lot of suspension problems driving into a pothole. The repair is over 5k. I have a case with Honda that says it is going to take time to inspect my vehicle in another department, and they want me to make an insurance claim affecting me. Honda doesn't want to inspect or have accountability for the issues that the factory or parts have. As a consumer, it is really frustrating that we deal with problems of the factory, but Honda doesn't have a solution or wants to help the affected customers. Previous NHTSA ID number: 11623030
The ball joint metal part broke. The ball joint is not connected to the lower control arm instead the ball joint is a part that has a metal piece included that connects to the lower control arm. The piece is thin and break in my car over a small pothole doing speed limit this would not happen in any other make. The part looks cheap on the metal piece. The safety of the vehicle was bad until I got a safe place to park the car there was a lot of damage the wheel departed of the cv axle making it dangerous. No symptoms just a piece that is thin and dangerous to any inconvenience that drivers may occur. It would be good there is an action and further investigation of the ball joint part and hopefully there is going to be a recall regarding the incident for a lower control arm that connects directly to the ball joint or a more thick and durable piece
The ball joint metal part broke. The ball joint is not connected to the lower control arm instead the ball joint is a part that has a metal piece included that connects to the lower control arm. The piece is thin and break in my car over a small pothole doing speed limit this would not happen in any other make. The part looks cheap on the metal piece. The safety of the vehicle was bad until I got a safe place to park the car there was a lot of damage the wheel departed of the cv axle making it dangerous. No symptoms just a piece that is thin and dangerous to any inconvenience that drivers may occur. It would be good there is an action and further investigation of the ball joint part and hopefully there is going to be a recall regarding the incident for a lower control arm that connects directly to the ball joint or a more thick and durable piece