2024 HONDA CR-V HYBRID Fuel System, Gasoline Problems

The contact owns a 2024 Honda CR-V. The contact stated that after driving during rainy weather at various speeds, the check engine and TPMS warning lights illuminated. The vehicle was taken to a local dealer, where it was diagnosed with water intrusion in the canister valve. The water was flushed, and the system was restarted; however, the parts were not available to replace the canister valve. The vehicle was taken back to the same local dealer due to the failure recurring; however, the parts for the repairs were not replaced. The check engine warning light illuminated. The vehicle was taken back to the same local dealer where it was diagnosed as needing further diagnostic tests and repairs. The vehicle was not diagnosed or repaired due to the cost. The contact related the failure to NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 752.

Mileage: 752

The contact owns a 2024 Honda CR-V. The contact received notifications of NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline) and 24V744000 (STEERING); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue and informed the contact that parts were available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owned a 2024 Honda CR-V. The contact stated that while driving on a state road at 35 MPH, the contact reported seeing and smelling smoke inside the cabin of their vehicle, the smoke began to increasingly become heavy, and from the rearview mirror, flames could be seen emitted from the rear end of the vehicle. No warning lights were illuminated. The contact immediately pulled over into a parking lot and exited the vehicle within minutes the vehicle was engulfed in flames. The origin of the fire was unknown. The fire was extinguished by the local fire department. A police report was filed. The vehicle was destroyed. No injuries were reported. The vehicle was towed to a local dealer where the vehicle was inspected and declared a total loss. The contact referenced NHTSA Campaign Number 24V763000 (FUEL SYSTEM, GASOLINE) as probable cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 25,000.

Mileage: 25,000

The contact owns a 2024 Honda CR-V Hybrid. The contact received notifications of NHTSA Campaign Numbers: 24V763000 (Fuel System, Gasoline) and 24V744000 (Steering); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available for NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline). Parts distribution disconnect for NHTSA Campaign Number: 24V744000 (Steering).

The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The vehicle was taken to a dealer to be diagnosed; however, the dealer informed the contact that the fuel pump was not leaking. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool showed no open recall.

The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2024 Honda CR-V Hybrid. The contact received notification of NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2024 Honda CR-V. The contact stated that while driving 40-70 MPH, the steering wheel was jerking abnormally. The contact had to hold the steering wheel tightly. The steering wheel was moving unintendedly. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V763000 (FUEL SYSTEM, GASOLINE) and NHTSA Campaign Number 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available for NHTSA Campaign Number 24V763000 (FUEL SYSTEM, GASOLINE). Parts distribution disconnect for NHTSA Campaign Number 24V744000 (Steering). The failure mileage was approximately 15,272.

Mileage: 15,272

The contact owns a 2024 Honda CR-V Hybrid. The contact received notifications of NHTSA Campaign Numbers: 24V744000 (Steering) and 24V763000 (Fuel System, Gasoline); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available for NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline). Parts distribution disconnect for NHTSA Campaign Number: 24V744000 (Steering).

See attached document for complaint