2011 HONDA CR-V Structure Problems

The contact owns a 2011 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure). The contact stated that while attempting to register the vehicle, the vehicle failed the State Inspection due to frame corrosion. The vehicle was taken to a dealer, where it was diagnosed with severe frame corrosion, and the failure was beyond repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue approximately five times, but the contact had not yet received a call back after approximately two months. The failure mileage was approximately 121,000.

Mileage: 121,000

The contact owns a 2011 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer where it was confirmed that the rear subframe was severely rusted. The dealer confirmed that parts were not yet available and that the vehicle was not safe to be driven. The contact was further advised by the dealer to no longer drive the vehicle until the recall parts were available. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 124,651. Parts distribution disconnect.

Mileage: 124,651

The contact owns a 2011 Honda CR-V. The contact stated that the dealer had installed a support brace on the vehicle under NHTSA Campaign Number: 23V228000 (Structure). The contact stated that after the recall repair was performed on the vehicle, the vehicle was bouncing off the road surface while driving over uneven or bumpy road surfaces, nearly causing him to lose control of the vehicle. The dealer and the manufacturer were notified of the failure, but no assistance was provided. The failure mileage was approximately 92,000.

Mileage: 92,000

The contact owns a 2011 Honda CR-V. The contact stated while driving approximately 30-40 MPH, the vehicle inadvertently veered to the opposite lane of the road, causing the front driver's side to crash into an embarkment. The air bags did not deploy. The contact stated that he hit his left knee and sustained severe pain that lasted a long time. The contact received medical assistance. No police report was filed. The vehicle was towed to the residence. The contact stated that while inspecting the vehicle, he noticed that the frame was fractured. The contact later received notification of NHTSA Campaign Number: 23V228000 (Structure), which he related to the failure. The manufacturer was notified of the failure and a case was opened. The dealer was then contacted and notified of the failure. The failure mileage was approximately 200,432.

Mileage: 200,432

The contact owns a 2011 Honda CR-V. The contact stated that upon taking the vehicle into an independent mechanic, he was informed that a support bracket on the sub frame was not installed correctly. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V228000 (Structure), and the VIN was included, and the repair was already completed. The manufacturer was not notified of the failure. The failure mileage was 96,000.

Mileage: 96,000

There appears to be a defect in the body part of vehicle. Please note that I have uploaded pictures of the Rhea body of the vehicle to show where the defect is protruding from the vehicle.

See attached document for complaint

Drivers side door lock is stuck and will not open. I had to crawl out of the passenger door to exit the vehicle. After exiting the car I tried locking and unlocking the car using the fab. Once the doors were locked none of the doors would open using the fab even though the fab was visibly working. I had to call AAA to come unlock the car. I can unlock all of the doors from the inside except for the drivers door. If I lock my car I will be locked out out of it, so my vehicle is now not secure. This is the first time this has happened.

IT SEEMS ALL DOOR LOCKS ARE BUZZING AND HAVE DIFFICULTY OPENING/CLOSING. IT HAPPENS DURING UNLOCKING AND LOCKING OF DOORS USING EITHER THE REMOTE KEY OR REGULAR KEY. ALSO MAKES BUZZING NOISE WHEN RUNNING THE 1ST 0-10MPH (FROM MOST FULL STOP). IT SEEMS TO HAPPEN MORE OFTEN ON THE DRIVER AND RIGHT PASSENGER DOORS. BOUGHT THIS USED CAR IN MID-2023.

I have always known that after entering the vehicle and beginning a trip, all four doors and hatch would automatically lock and stay locked until a passenger unlocked one of the doors. But sometime this past weekend, I began noticing that the vehicle would try to relock all doors EVERY time the vehicle accelerated after idling, which is quite often. When I pointed this out to my teenager in the front passenger seat, she noticed that the door behind the driver's seat was not locking during each attempt. She tried to lock all doors from her door, but that one would not lock. Then I tried to lock all doors from my door, but that one would not lock. When we returned home, I tried to lock all doors from my key fob, but that one would not lock. I also tried to lock that one manually with my hand, but it won't lock. This is a safety issue for multiple reasons. For one, I don't want that door to accidentally open while the car is in motion. But secondly, I currently don't feel safe parking my car anywhere outside of my garage if anyone can currently open that door.

The contact owns a 2011 Honda CR-V. The contact stated while driving 60 MPH, the rear driver's side wheel, the lower control arm, and the axle detached, causing the contact to almost lose control of the vehicle. The contact was able to veer to the side of the road. The vehicle was towed to the residence. The dealer was notified of the failure and informed the contact that the VIN was not included in a recall. The contact later received notification of NHTSA Campaign Number: 23V228000 (Structure) and contacted the manufacturer for the recall repair. The manufacturer advised the contact to tow the vehicle to the dealer. The vehicle was towed to the local dealer, where a regional field inspector from Honda determined that the vehicle was beyond repair due to severe frame corrosion. The manufacturer opened a case. The contact stated that the recall remedy also involved buying back the vehicle if the vehicle was beyond repair; however, the contact had not received a call back from the manufacturer since April 2023. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 115,000. Parts distribution disconnect.

Mileage: 115,000

Received recall notice from Honda, attempted to make an appointment in May 2023 with Lia Honda in Enfield. Lia Honda failed to return multiple calls and set up an appointment, telling me “We will call you when we have the parts for this recall”. Once it reached September, I called a Honda dealership and repair center in Manchester and have an appointment with them in November 2023. This is completely unacceptable as the recall states that failure to make this appointment can cause the operator to lose control of the vehicle and crash.

The contact owns a 2011 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2011 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2011 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2011 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2011 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2011 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I was sent a recall notice fora SAFETY DEFECT that the rear frame that can deteriorate and trailing arm can fall off. I called the Honda of ILLINOIS dealer In Springfield Illinois to schedule an appointment for the recall and was told I would be put on a Waiting list and they only schedule 2 of these recalls per week. This vehicle is the only mode of transportation, and is driven on the highway to and from a nearby city 40 minutes away on a daily basis. There are children being transported in this vehicle and I am concerned for their safety. I called as soon as I received the recall notice in May and have yet to hear back from them as to when It can be repaired. This is a safety issue and I feel needs addressed . (update) they returned the call as I was typing this note and they tell me "there is quite a few people ahead of me that have this recall" This is unacceptable to have to wait over 60 days for a recall repair that is a safety issue!

I received an open recall notice via email on 1 May 2023 for my 2011 Honda CR-V. The notice stated that my vehicle was added to the open recall on 9 Apr 2023. My vehicle has been housed in the state of Virginia since August 2016 (7 years) that is affected by the recall NHTSA campaign number: 23V228, Honda code for recall: XDZ. Our family is active duty military and our vehicles are registered in the state of residence other than Virginia as required by law. I believe my 2011 Honda CR-V is affected by the recall and fear for my and my family's safety. For an unknown reason, the recall was removed from my vehicle. I contacted Honda Customer Service on 14 July 2023, requested Honda to escalate my concern, and I have been assigned a Honda case number by representative Jaslyn.

The contact owns a 2011 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2011 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) and the vehicle was taken to the dealer for the recall repair; however, the dealer determined that the vehicle could not be repaired due to the extensive corrosion. The contact stated that the manufacturer was notified and offered to repurchase the vehicle; however, the repurchasing offer was less than the market value. The contact stated that the manufacturer failed to honor the recall obligations. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was undrivable. The failure mileage was approximately 143,000. Parts distribution disconnect.

Mileage: 143,000

The car is subject to a safety recall. I have contacted 2 Honda dealers to inspect this car. They will not schedule an inspection because the parts to repair it are on back order. The national Honda rep has told me not to drive the car and that the dealers should give me a loaner since the car will either need to be repaired or totally scrapped. The dealers will not even look at the car until they have the parts and I have explained that it is possible that the car will NOT be reparable--in which case Honda will buy it back from me. I think they are refusing to inspect the car because they don't want to give anyone a loaner while waiting for the back ordered parts. I've asked the national HOnda people to contact the local dealers to explain the correct process for dealing with this recall but they say they don't have any control over independently owned Honda dealers.

I was driving down a road on the way to take my son to his swim team training. I got about f 5 min away from our home and I felt a large clunk, almost as if I ran something over that was large. I had difficulty steering my vehicle, had a loud weird noise coming from the vehicle, and pulled over. I inspected the vehicle outside, I hit nothing. wheels looked fine. I popped open the hood and started to inspect, it was getting dark so it was difficult to see. I found that the engine mount bolts had sheared clean off of the engine, causing the engine to drop, cracking the engine bracket and the engine almost falling out of the vehicle onto the ground. It it was not for the cross member below it may have completely fallen out.. the vehicle had to be towed as it was not drivable at this point. I had the vehicle towed to Schlossmanns Honda in Greenfield WI for repair. Currently my vehicle is at a Honda dealer being inspected for corrosion as I live in the rust belt and there is a recall for corrosion on this vehicle.

The contact owns a 2011 Honda CR-V. The contact received notification for NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was unavailable. The dealer was notified of the issue and confirmed that parts were not yet available. The manufacturer was notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

The contact owned a 2011 Honda CR-V. The contact stated while driving at approximately 50 MPH the steering wheel jerked to the right and the vehicle to moved to the right of the road. The contact stated that when he attempted to correct the steering there was no response to his correction. The contact stated the "traction" warning light had been illuminated. The contact stated that the vehicle had driven off the road, he no longer had control, and the vehicle rolled onto the passenger side. The police arrived on the scene and wrote a report. The contact stated that all the air bags had deployed. The contact stated he was not injured. The contact stated that the vehicle was towed to an impound lot. The manufacturer had not been informed of the failure. The contact stated he had recently received a recall letter from the manufacturer for NHTSA Campaign Number: 23V228000 (Structure). The contact did not have it confirmed but he related the crash to NHTSA Campaign Number: 23V228000 (Structure). The failure mileage was approximately 150,000.

Mileage: 150,000

The contact owns a 2011 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2011 Honda CR-V. The contact stated while pulling forward at approximately 3 MPH, into his driveway, after the rotors, calipers and brake pads were replaced; there was an abnormally loud bang heard. The contact stated that the rear driver's side control arm had sheared off. The contact stated that the drivers' side wheel was almost detached from the axle. The contact became aware of extensive rust on the rear frame and suspension. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed nor repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 192,000. The VIN was not available.

Mileage: 192,000

2011 Honda CR-V. Excessive rear frame corrosion resulted in rear control arm separation from vehicle. This was subject of recall in Canada but Honda USA not recalling here (upstate NY). Honda has recalled the Ridgeline and Element for very similar issue. The Issue caused me to almost crash and could have been injured. Rear driver side wheel came loose and went sideways causing me to skid off road. Passenger side of vehicle is near failure also. Vehicle gave no indication of failure before it happened. I had recently had wheel alignment and annual NYS safety inspections. Have been talking to Honda and dealer for 5 months. Refusing to help.

Rust hole found in unibody at passenger's side rear where trailing arm bolts to vehicle in front of passenger's side rear wheel. Because this is so close to the bolt for the trailing arm, this is an immediate safety issue. Hole originally there but rust caused it to enlarge significantly. The trialing arm could break at any point and cause a severe crash. I was about to go on a long road trip and very likely this could have broken. Consumer stated the safety issue is caused by a design flaw in the 2007-2011 Honda CR-V models and in fact a recall for this issue has happened in Canada. The issue was discovered by my local mechanic during a routine oil change and tire rotation. There were no warnings, messages, or symptoms. After researching I found that this exact issue is being recalled in Canada but not in the United States. I live in Vermont and experience the same harsh winters and salted roads as Canada. Shocked that this is not a recall in my area.

DOORS ARE NOT UNLOCKING ON MY 2011 HONDA CR-V. THIS IS VERY DANGEROUS. I PARKED THE CAR OVERNIGHT AND THE DOORS WON'T UNLOCK. ON FURTHER INVESTIGATION, I SAW THAT DRIVER SIDE DOOR LOCK IS STUCK. IT WON'T UNLOCK WITH KEY FOB NOR WITH THE KEY. VERY VERY DANGEROUS. MEANING, NOW I EITHER I HAVE TO KEEP THE WINDOWS DOWN AND FEAR THE CAR BEING STOLEN OR FEAR I WON'T BE ABLE TO COME OUT OF THE CAR IN THE EVENT OF AN CRASH. I SAW ONLINE THAT THERE ARE COUNTLESS COMPLAINTS ABOUT LOCK ACTUATORS BEING FAULTY BUT HONDA STILL DID NOT ISSUE A RECALL.

Mileage: 58,000

CAR LOCK ACTUATORS FAILED. LOCKS UNLOCK WHILE DRIVING, AND NOW THE LOCKS HAVE COMPLETELY FAILED AND I CAN'T UNLOCK MY CAR.

EXCESSIVE CORROSION TO THE REAR FRAME AS I LIVE IN MA WITH HIGH SALT USAGE STATE. IN CANADA, TRANSPORT CANADA (EQUIVALENT TO US NHTSA) HAS ALREADY OPENED RECALL BULLETIN 20190250 AS DUE TO THIS EXCESSIVE REAR FRAME CORROSION COULD LEAD TO FRAME STIFFENER PERFORATION AND, IN EXTREME CASES, CAUSE THE REAR-TRAILING ARM TO SEPARATE FROM THE VEHICLE'S FRAME STRUCTURE. A SEPARATED REAR-TRAILING ARM MAY CAUSE THE VEHICLE TO BE DIFFICULT TO CONTROL, INCREASING THE RISK OF A CRASH. *TR

Mileage: 45,000

THE LEFT REAR DOOR AND THE TRUNK OF MY HONDA CRV 2011 WON'T OPEN ANYMORE. THEY ARE COMPLETELY LOCKED DESPITE TRYING MULTIPLE TIMES TO UNLOCK THEM MANUALLY.

I WAS PARKING MY CAR AND WHILE APPLYING BRAKE, THE CAR ACCELERATED VERY FAST AND FORTUNATELY THERE WERE HEDGES WHICH STOPPED THE CAR. THIS IS SCARY AND WE STOPPED DRIVING THIS CAR FOR NOW UNTIL WE FIX THIS PROBLEM. *TR

Mileage: 38,500

PASSENGER DOOR AND REAR HATCH DOOR WOULD NOT UNLOCK. DEALER REPLACED FRONT DOOR LATCH ASSEMBLY. COST: LATCH ASSEMBLY: $69.72: LABOR: $340.00; SHOP SUPPLIES: $25.00: TOTAL COST: $438.42. *TR

Mileage: 127,827

WHILE DRIVING ON UN-CROWDED HIGHWAY SUNROOF LOUDLY EXPLODED AND RAINED GLASS INTO AND OUTSIDE THE VEHICLE. HIGHWAY SPEED OF APPROXIMATELY 65 MPH OUTDOOR TEMPERATURE APPROXIMATELY 40 DEGREES. PASSENGERS UNINJURED BUT VERY SCARED. GLASS WAS BLOWN OUT FROM INSIDE TO OUT. NO INDICATION OF AN IMPACT WAS PRESENT. NO OTHER VEHICLES WERE PRESENT TO CAUSE IMPACT. VEHICLE WAS TAKEN TO LOCAL DEALERSHIP WHERE THEY EXPLAINED IT MUST HAVE BEEN A "TINY ROCK" THAT CAUSED THE IMPACT SO THEY WOULD NOT REPAIR OR REPLACE THE DEFECTIVE PART EXCEPT AT THE OWNERS EXPENSE. SERIOUS SAFETY ISSUE WITH REFUSAL DIRECTLY FROM AMERICAN HONDA AND LOCAL DEALERSHIP TO REMEDY. *TR

Mileage: 41,000

WHEN UNLOCKING THE DOORS USING THE KEY FOB THE RIGHT REAR DOOR UNLOCKS MOMENTARILY THEN RELOCKS. WHEN USING THE DRIVER DOOR LOCK BUTTON TO UNLOCK THE DOORS THE RIGHT REAR DOOR UNLOCKS THEN RELOCKS. WHEN PARKING THE VEHICLE AND PLACING THE SHIFTER INTO THE PARK POSITION THE RIGHT REAR DOOR UNLOCKS THEN RELOCKS. WHEN USING KEY TO UNLOCK VEHICLE FROM DRIVER DOOR HANDLE THE RIGHT REAR DOOR UNLOCKS THEN RELOCKS. WHEN TRANSPORTING CHILDREN THIS IS A SAFETY ISSUE THAT HONDA SHOULD ADDRESS. REVIEWING COMPLAINTS FROM OTHER SOURCES THIS IS AN ONGOING ISSUE WITH HONDA CRVS SINCE 2003. *TR

Mileage: 39,500

I WAS PULLING OUT OF PARKING SPOT IN REVERSE IN A CROWDED MOVIE THEATER PARKING LOT WHEN MY 2011 HONDA CR-V ACCELERATED AT FULL SPEED INTO THE CEMENT POLE BEHIND ME. CONFUSED, I PUT THE CAR IN 'DRIVE' TO PULL MYSELF AWAY FROM THE POLE, WHEN THE CAR ONCE AGAIN ACCELERATED AT FULL SPEED FORWARD TOWARD THE SPOT I WAS ORIGINAL IN HITTING AND CONTINUALLY PUSHING A PARKED MINI-VAN, WHICH IN TURN PUSHED AND KEPT PUSHING THE PARKED CAR NEXT TO IT. IN AN ATTEMPT TO STOP THE CAR, I PUT THE CAR IN REVERSE AND ONCE AGAIN WENT IN REVERSE, CRASHING INTO THE SAME CEMENT POLE. DESPITE THE FACT THAT I BORE DOWN ON THE BRAKES REPEATEDLY, THE CAR DID NOT STOP UNTIL I PUT THE CAR IN 'PARK". IMMEDIATELY THEREAFTER, I TURNED THE CAR OFF. THIS ALL OCCURRED IN SECONDS AND WAS TERRIFYING...I HAD NO CONTROL OF THE VEHICLE. WITNESSES IN THE MOVIE THEATER PARKING LOT WERE STOPPED IN THEIR TRACKS HEARING THE LOUD ROAR OF THE ENGINE. *TR

Mileage: 20,000

MY CAR WAS 10 DAYS OLD AND THE BUMPER STARTED PEELING. TOOK ME A LOT OF JUMPING HOOPS, PHONE CALLS, LETTERS, AND DAYS OFF WORK TO GET IT REPAIRED. IT WAS REALLY A NIGHTMARE. 6 MONTHS LATER 6/22/2012 THE REAR BUMPER STARTED PEELING. THEY FIXED IT WITHOUT ANY PROBLEMS . LESS THAN ANOTHER MONTH NOW IT IS PEELING AT THE LIFT GATE UNDER THE HANDLE TO OPEN AND THEY WANT TO SEE IT AND SEE WHAT IT IS DOING THEN SEE IF THEY APPROVE IT AND BACK TO JUMPING HOOPS ON A VEHICLE THAT IS LESS THAN 9 MONTHS OLD. THERE IS SOMETHING WRONG WITH THE PAINT ON THESE. I UNDERSTAND THAT THE PAINT DOESN'T STICK WELL TO PLASTIC BUT I HAVE LOTS OF DINGS I HAVE HAD TO FILL IT CHIPS VERY EASILY ALSO. I HAVE A TOYOTA WITH ALMOST 300K THAT DOESN'T HAVE THE LOOKS OF MY NEW CAR THAT STAYS PARKED DUE TO ME BEING SCARED TO DRIVE B/C IT MIGHT PEEL OR CHIP. THIS IS NUTS. I WANT IT FIXED AND OR TRADED AND DON'T WANT TO HAVE TO KEEP GOING BACK AND FORTH THIS IS RIDICULOUS WITH A NEW CAR TO HAVE TO LOSE PAY TO GO 150 MILES TO HAVE MY CAR LOOKED AT THEN SCHEDULE THE APPT 150 MILES AND THEN 150 MILES TO GET IT, BUT ALSO TAKE A DAY OFF WORK FOR BOTH. IT IS LOSS OF PAY, COST OF GAS, TIME AND IS GETTING REALLY TIRING! *TR

Mileage: 2,685

SEPARATION OF INTERNAL HEADLINER FROM RUBBER LINING AT REAR IN A NEW VEHICLE. POSSIBLE SERIOUS DRIVING HAZARD IF NOT REPAIRED OR CORRECTED. DEALER IS UNWILLING TO TAKE CARE OF MANUFACTURER DEFECT IN A TIMELY & REASONABLE MANNER. DEALER CLAIMS MANUFACTURER HAS INVENTORY & SHIPPING PROBLEMS.

Mileage: 670