2019 HONDA CR-V Fuel System, Gasoline Problems

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While the contact’s husband was driving at an undisclosed speed, the vehicle lost power and shut off. The driver inspected the vehicle and noticed that there was corrosion on the battery terminals. The battery was replaced by the husband. There were no warning lights illuminated. The dealer was contacted and informed the contact that the parts were on back order. Another dealer, Honda of Valley Stream (164 E Sunrise Hwy, Valley Stream, NY 11581); confirmed that because the parts were on back order, an appointment could not be scheduled. The manufacturer was made aware of the issue. The contact had not experienced a failure related to the recall. The failure mileage was unknown.

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The vehicle was taken to the dealer; however, the contact was informed that parts were not yet available for the recall repair. The contact stated that the vehicle was unsafe to drive with the unrepaired recall. The manufacturer was not made aware of the failure. The contact had not experienced a failure.

The contact owns a 2019 Honda CR-V. The contact stated that while driving at an undisclosed speed, there was an abnormal fuel odor inside the vehicle. The contact drove the vehicle to the shoulder of the road and performed an inspection of the vehicle. Upon inspecting the vehicle, the hood was opened, and the contact noticed fuel spilling out of a detached fuel feed hose. The contact stated that it was a frightening feeling, and that the failure could have caused the vehicle to catch on fire. The contact patched and replaced the hose. The vehicle was taken to the dealer, and the contact was informed that the fuel feed hose needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 21,000.

Mileage: 21,000

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the engine was idling rough. No warning light was illuminated. The vehicle was taken to the dealer, who replaced the fuel injectors; however, the dealer refused to perform the recall repair, informing the contact that the fuel pump module would only be replaced once it failed. The contact stated that later, while driving at an undisclosed speed, the engine was shaking, and the vehicle failed to accelerate as intended. The contact stated that several unknown warning lights were illuminated. The contact coasted into a parking lot and parked the vehicle. The dealer was made aware of the failure, but the vehicle was not yet diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000.

Mileage: 140,000

The contact owns a 2019 Honda CR-V. The contact stated that while driving at an undisclosed speed, the vehicle stalled, and the steering wheel became firm. Several unknown messages were displayed on the instrument panel. The contact pulled over to the shoulder of the roadway and the vehicle was towed to a local independent service center, where it was diagnosed and DTC: P0087 (Fuel Rail/System Pressure Too Low); a lack of fuel supply from the primary fuel pump and needing a fuel pump assembly replacement. The vehicle was repaired at the owner's expense. The local dealer was not contacted. In addition, the contact related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 64,228.

Mileage: 64,228

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact had scheduled an appointment with the dealer but was informed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact's father owns a 2019 Honda CR-V. The contact stated that after his father struck a deer, the check engine warning light and several other warning lights became illuminated. The contact stated that the vehicle was taken to an independent mechanic for service. The contact stated that after several repairs were made to the vehicle, the check engine warning light returned soon after the repair. The vehicle was taken to a dealer where a diagnostic test was performed which showed a fault with the fuel injectors. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The contact was then referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 85,000.

Mileage: 85,000

The contact owns a 2019 Honda CR-V. The contact stated that immediately after the vehicle was serviced under NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); the vehicle was difficult to start. The contact stated that on several occasions while starting the vehicle, the vehicle failed to start immediately, with several messages displayed on the instrument panel. The contact stated that eventually the vehicle failed to start and was towed to the local dealer; however, the cause of the failure was not yet determined. The manufacturer was not yet contacted. The failure mileage was 29,448.

Mileage: 29,448

The contact owns a 2019 Honda CR-V. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated, and the vehicle went into Limp mode. The vehicle was towed to the dealer, where it was repaired under NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the contact was informed that the high-pressure fuel pump and an unknown part needed to be replaced. The vehicle was then taken to a second dealer, Larry H. Miller Toyota Peoria (8633 W Bell Rd, Peoria, AZ 85382), who determined that only the low-pressure fuel pump required replacement. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was 141,000.

Mileage: 141,000

The contact owns a 2019 Honda CR-V. The contact stated that while waiting in line to enter the ferry, the vehicle was running with the gear shifter in park(P), and several unknown warning lights illuminated. The vehicle was taken to the dealer, where it was diagnosed that the fuel system had failed and needed to be replaced. The vehicle was pending repair. The contact stated that in February 2025, the notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE) was received, and the recall repair was performed. The manufacturer was made aware of the issue. The failure mileage was approximately 80,000.

Mileage: 80,000

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. A message "Emission System Problem" was displayed on the instrument panel. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 65,000. Parts distribution disconnect.

Mileage: 65,000

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V8580000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle hesitated while attempting to accelerate. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was 30,125. Parts distribution disconnect.

Mileage: 30,125

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that while driving at undisclosed speeds, the vehicle experienced a loss of automotive power. The brake warning light was occasionally illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 17,000. Parts distribution disconnect.

Mileage: 17,000

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact stated while driving on the highway at 5 MPH, the vehicle stalled. There was no warning light illuminated. The vehicle was taken to the dealer to be repaired but the contact was informed that parts were not yet available. The failure mileage was 55,000. Parts distribution disconnect.

Mileage: 55,000

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that several attempts were needed to start the vehicle. The contact stated that the vehicle failed to attain the stated miles per gallon. The vehicle was not taken to the local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The failure mileage was approximately 40,000. Parts distribution disconnect.

Mileage: 40,000

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that the vehicle could not be repaired under the recall unless the vehicle had experienced a failure related to the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda CR-V. The contact stated while driving 60 MPH, the vehicle started losing motive power before the vehicle stalled. The contact was able to pull over to the side of the road. The contact stated that unknown warning lights were illuminated. The vehicle was towed to a dealer where it was diagnosed and determined that the fuel pump had failed. The vehicle was repaired. The manufacturer was made aware of the failure and the contact stated that an unknown recall had been removed even though a recall repair was not performed on the vehicle. The contact filed a claim with the manufacturer. The failure mileage was 72,000.

Mileage: 72,000

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda CR-V. The contact stated while attempting to start the vehicle, the check engine, brakes, steering, back up, and parking brake warning lights illuminated. The contact stated that the vehicle was driven 30 MPH to the service station, where an independent mechanic diagnosed the vehicle with fuel injector misfire. The contact stated that the vehicle drove rough while depressing the accelerator pedal. The local dealer was contacted; however, the vehicle was not repaired because the parts to repair the vehicle were on backorder. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 65,238.

Mileage: 65,238

The contact owns a 2019 Honda CR-V. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. While driving approximately 30-60 MPH, the vehicle started to jerk. The contact stated that after refueling the vehicle hesitated and shut off unintendedly. The contact depressed the brake pedal and the accelerator pedal simultaneously for the vehicle to accelerate. The contact added fuel injector cleaner to the fuel tank. The “WRENCH” symbol was displayed. After the failure, several unknown warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 90,000. Parts distribution disconnect.

Mileage: 90,000

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000(Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the part was not available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda CR-V. The contact stated while driving 75 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that several unknown warning lights were illuminated. Additionally, the vehicle shuddered and lost motive power. The vehicle was towed to the dealer where it was diagnosed with a failed low pressure fuel pump and a failed high pressure fuel pump. The contact was informed that the low-pressure fuel pump and high-pressure fuel pump needed to be replaced. The vehicle was repaired under NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the contact was informed that the high-pressure fuel pump was not covered under the recall. The contact was informed that the vehicle was not drivable without the replacement of the high-pressure fuel pump. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 30,000.

Mileage: 30,000

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The contact stated that on two occasions while making a turn the vehicle lost motive power. The contact pumped the accelerator pedal and the vehicle regained motive power. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 22,000.

Mileage: 22,000

The contact owns a 2019 Honda CR-V. The contact stated while attempting to shift into reverse, the vehicle hesitated and shifted out of gear independently. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when parts would be available for the recall repair. The failure mileage was 11,000. Parts distribution disconnect.

Mileage: 11,000

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda CR-V. The contact stated while driving 20 MPH and depressing the accelerator pedal, the vehicle stalled. Several unknown warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed that the fuel pump had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 34,000.

Mileage: 34,000

The contact owns a 2019 Honda CR-V. The contact stated while driving 35-65 MPH, the vehicle hesitated. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Norm Reeves Honda Superstore North Richland Hills (7551 NE Loop 820, North Richland Hills, TX 76180); but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The failure mileage was approximately 500. Parts distribution disconnect.

Mileage: 500

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that on two separate occasions while driving at various speeds, the vehicle shut off without warning. The vehicle was taken to the dealer and the contact was informed that the failure was not related to the recall; however, the contact disputed the claim. The vehicle was not diagnosed to determine the cause of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and confirmed that parts were not yet available. The failure mileage was approximately 45,000. Parts distribution disconnect.

Mileage: 45,000

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda CR-V. The contact stated while driving at an undisclosed speed, the vehicle jerked and sputtered. The vehicle was driven to the shoulder of the road however, the vehicle continued to jerk and sputter. The contact stated that several unknown warning lights were illuminated. In addition, the vehicle lost motive power and failed to restart. The vehicle was towed to the dealer where it was diagnosed with fuel injector failure. The contact was informed that the fuel injectors needed to be replaced. The vehicle was repaired. Additionally, the contact received notification NHTSA Campaign Number: 23V858000 (Fuel system, Gasoline). The recall repair was completed while the vehicle was at the dealer. The contact was informed that the failure was not due to the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 24,949.

Mileage: 24,949

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at approximately 50 MPH, the accelerator pedal was depressed; however, the vehicle lost motive power. The contact stated that the vehicle almost stalled, and the engine was making an abnormal sputtering sound. The contact stated that the check engine warning light was illuminated. The contact pulled over, turned off and restarted the vehicle and the vehicle was able to regain normal functionality. The contact stated that the failure was intermittent but became a recurring failure. The failure mileage was 90,266. Parts distribution disconnect.

Mileage: 90,266

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 40 MPH, the vehicle lost motive power. The contact depressed the accelerator pedal; however, the vehicle felt as if the vehicle would stall. The contact stated that the failure was intermittent but was a recurring failure. The failure mileage was approximately 32,000. Parts distribution disconnect.

Mileage: 32,000

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that vehicle failed to start as needed. The contact stated that several attempts were needed to start the vehicle. The contact stated that there were several unknown warning lights illuminated. The contact stated that the failure was intermittent but had become more frequent. The failure mileage was approximately 75,000. Parts distribution disconnect.

Mileage: 75,000

See attached document for complaint

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was able to restart; however, the failure recurred. The contact also stated while driving at an undisclosed speed the steering wheel became difficult to turn. There was no warning light illuminated. The vehicle was taken to the dealer however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 35,000. Parts distribution disconnect.

Mileage: 35,000

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda CR-V. The contact stated while driving approximately 30 MPH, several unknown warning lights illuminated. The contact stated that the vehicle started losing motive power. The contact was able to drive into a parking lot where the vehicle stalled. The contact was unable to restart the vehicle and the vehicle was towed to a dealer. The dealer diagnosed the vehicle and determined that the fuel pump had failed and needed to be replaced; however, parts were not available. The vehicle was not repaired. The contact was informed by the dealer of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline), however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was 47,097.

Mileage: 47,097

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while starting the vehicle, there was a clicking sound coming from the starter; however, the vehicle failed to start. The failure was intermittent. The dealer was contacted and informed the contact that parts might not be available for the recall repair until September 2024. The manufacturer was not made aware of the issue. The failure mileage was 32,000. Parts distribution disconnect.

Mileage: 32,000

The contact owns a 2019 Honda CR-V. The contact stated while driving at various speeds, the vehicle slightly hesitated to accelerate. There were no warning lights illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or local dealer. The contact related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 58,000. Parts distribution disconnect.

Mileage: 58,000

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving approximately 50 MPH, an alarm started beeping with an unknown warning light illuminated before the vehicle stalled. The vehicle was coasted to the side of the road and the dealer was contacted and informed of the failure. The vehicle was restarted and driven with the hazard lights flashing. The vehicle was taken to the dealer, but the cause of the failure was not determined. The dealer informed the contact that parts might be available August 2024. The manufacturer was made aware of the failure. The failure mileage was 30,000. Parts distribution disconnect.

Mileage: 30,000

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda CR-V. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact stated that several unknown messages were displayed. Additionally, the brake warning light was illuminated. The vehicle was taken to a dealer, where it was diagnosed and determined that the O-Ring Seal needed to be replaced. The vehicle was repaired. The contact related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); which the vehicle had previously been repaired under. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 34,140.

Mileage: 34,140

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that occasionally the vehicle failed to immediately start as needed. The cause of the failure was not determined, and the vehicle was not repaired. The failure mileage was 28,000. Parts distribution disconnect.

Mileage: 28,000

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was making an abnormal sound while idling. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 28,000. Parts distribution disconnect.

Mileage: 28,000

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to respond as needed. Additionally, the check engine warning light was illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000. Parts distribution disconnect.

Mileage: 25,000

See attached document for complaint

The contact owns a 2019 Honda CR-V. The contact received a notification for NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The dealer had been notified about the recall but informed the contact that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and informed the contact that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 21V215000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and Bill Page Honda (6715 Arlington Blvd, Falls Church, VA 22042) were made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact made an appointment and took the vehicle to the dealer; however, upon arrival, the contact was informed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda CR-V. The contact stated while driving 73 MPH, the vehicle stalled with several unknown warning lights flashing on the instrument panel. The contact coasted the vehicle off to the shoulder of the highway. Due to the failure, the vehicle was towed to an independent mechanic where it remained. The contact later received a notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 60,000. VIN tool confirms parts not available.

Mileage: 60,000

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Honda CR-V. The contact stated while driving 25-30 MPH, the vehicle shuddered and lost motive power. Several unknown warning lights were illuminated. The vehicle failed to restart. The vehicle was towed to the dealer, where it was diagnosed that the fuel injectors had failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 41,000.

Mileage: 41,000

The contact owns a 2019 Honda CR-V. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. Several unknown warning lights were illuminated. The vehicle was towed to the dealer, who replaced the high and low fuel pumps. The manufacturer was not made aware of the failure. The failure mileage was approximately 76,702.

Mileage: 76,702

The contact owns a 2019 Honda CR-V. The contact stated while driving 60-80 MPH, the vehicle was jerking and shuddering. There was no warning light illuminated. The contact was able to continue driving at slower speeds. The contact stated that the failure recurred while overtaking another vehicle, nearly causing a crash. The contact was able to merge to the right lane and continued driving at a slower speed. The contact stated that while driving at 25-30 MPH, the failure recurred. The check engine warning light and other unknown warning lights were illuminated. The contact veered to the side of the road. The contact then drove to his residence at a slower speed; however, the failure persisted while driving. The vehicle was towed to the dealer, where the low-pressure fuel pump was replaced. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 21V215000 (Fuel System, Gasoline). The failure mileage was approximately 80,000.

Mileage: 80,000

The contact owns a 2019 Honda CR-V. The contact stated while driving 60 MPH, the vehicle suddenly started to lose motive power. Messages indicating that the ABS and the brakes had ceased to operate as needed were displayed. Additionally, several unknown warning lights were illuminated. The contact was able to veer to the side of the road. The vehicle failed to start after several attempts. The vehicle was towed to an independent mechanic, where it was diagnosed that the fuel pump had failed and needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 20,000.

Mileage: 20,000

The contact owns a 2019 Honda CR-V. The contact stated while driving 40 MPH, there was a loud noise coming from under the hood of the vehicle. There was no warning light illuminated. The contact pulled over safely, and the vehicle lost motive power and stalled. The vehicle was towed to an independent mechanic and the contact was informed that the vehicle was experiencing the failure stated in NHTSA Campaign Number: 21V215000 (Fuel System, Gasoline). The contact was advised to contact the dealer for assistance. The dealer was contacted and stated that the vehicle was not included in NHTSA Campaign Number: 21V215000 (Fuel System, Gasoline). The manufacturer was not contacted. The failure mileage was 170,000.

Mileage: 170,000

The contact owns a 2019 Honda CR-V. The contact stated that while driving at 65 MPH, the vehicle stalled inadvertently. An unknown audible alert was heard coming from the vehicle. Upon investigation, the contact related the failure to a faulty fuel pump. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.

Mileage: 30,000

2019 HONDA CR-V CONSUMER WRITES IN REGARDS TO DEFECTIVE FUEL PUMP SAFETY RECALL. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE CONSUMER WAS INFORMEN THE PARTS NECESARY TO COMPLETE THE REPAIR WERE ON BACK ORDER.

The contact owns a 2019 Honda CR-V. The contact received a recall notice for NHTSA Campaign Number: 21V215000 (Fuel System, Gasoline) however, since parts were not yet available, the contact waited several months before having the recall serviced at the dealer. After the recall was performed, the contact stated that the vehicle would fail to start up after multiple attempts with an abnormal grinding sound coming from the engine. There was no warning light illuminated. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 23,939.

Mileage: 23,939

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA campaign number: 21V215000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact made several attempts to reach out to the local dealer to schedule the recall repair but was not successful. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 21V215000 (Fuel System, Gasoline). The contact called the dealer on three separate occasions and was informed each time that a service manager would call him back however, he never received a callback or an appointment. The manufacturer was also notified of the matter and the contact was provided a case number. The vehicle was not repaired. The contact had not experienced a failure. Part distribution disconnect.

The contact owns a 2019 Honda CR-V. The contact had received a recall notice for NHTSA Campaign Number: 21V215000 (Fuel System, Gasoline). The dealer was contacted and informed her that the parts were unavailable and that parts would be available later that month. The contact called back the same dealer three weeks later and was informed that they were only receiving a limited supply of parts and could not service her vehicle. The contact stated that the manufacturer had exceeded reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

Fuel Pump module with out of specification impellers. My vehicle had this above specific recall, in which I took my vehicle into the local Honda dealership to get repaired, however, just 2 days after my vehicle had been “repaired” it broke down/stalled and became inoperable while I was driving into a store parking lot. Ironically, earlier that day I called Honda Service department to inform them that my fuel detector continued to say full even though the dash information read only 118 miles left in fuel, they instructed me to bring the vehicle back to their shop so that they could assess the problem. Shortly after the call I made to Honda Service my vehicle broke down and so I had to have my vehicle towed back to the service department, after Waiting for almost 3 hours they informed me that my vehicle had ran out of gas and insinuated that it was my fault, even though my vehicle’s fuel indicator read full tank and was clearly not! Honda service representative continued to inform me that it was a little mistake that the mechanic installed the recalled parts incorrectly and that my vehicle was now fixed correctly. The following day I filled my gas tank full and the fuel indicator in my vehicle NOW read that it was less than 1/2 tank full!!! Once AGAIN the Honda service station FAILED to install the RECALLED parts correctly and when I called them to report my issues they responded to me as if AGAIN it was my fault!!! I’m tired of the inconsistencies and lack of respect and professionalism from this department!!!! How many times does my vehicle have to break down and possibly cause an accident before the recalled issues with it are fixed correctly??? Something has to be done!!!