High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
31300-KVZ-632 1.00 MOTOR, RATIO CONTROL - this is the part that failed. It is not available for inspection as the dealer has replaced the failed part under warranty. The safety risk is, if it breaks under acceleration, you are stuck in that gear so merging onto an interstate you could in fact be run over. Yes, the dealer confirmed and replaced the component. Yes, there were warning lamps including the check engine light. After starting and restarting the bike several times it cleared, and I rode the bike to the hotel (approx. 10 miles) and then it failed again. My assessment is as follows: This motor is mounted to the rear underside of the engine and moisture can infiltrate and cause intermittent or complete failure. Possibly from a bad gasket? I had ridden 260 miles that day in the rain while on a trip. After stopping for an hour then restarting the bike, the failure occurred. It wouldn't go into gear (it's a DCT - automatic) and the warning lamps were flashing (see attachments). I was able to eventually, after several restarts of the engine, to get the bike drivable and get to my hotel where it failed again. Fortunately, it didn't fail while in motion or under acceleration, but it can. In fact, Honda mentions that in the owner's manual, page 181.
31300-KVZ-632 1.00 MOTOR, RATIO CONTROL - this is the part that failed. It is not available for inspection as the dealer has replaced the failed part under warranty. The safety risk is, if it breaks under acceleration, you are stuck in that gear so merging onto an interstate you could in fact be run over. Yes, the dealer confirmed and replaced the component. Yes, there were warning lamps including the check engine light. After starting and restarting the bike several times it cleared, and I rode the bike to the hotel (approx. 10 miles) and then it failed again. My assessment is as follows: This motor is mounted to the rear underside of the engine and moisture can infiltrate and cause intermittent or complete failure. Possibly from a bad gasket? I had ridden 260 miles that day in the rain while on a trip. After stopping for an hour then restarting the bike, the failure occurred. It wouldn't go into gear (it's a DCT - automatic) and the warning lamps were flashing (see attachments). I was able to eventually, after several restarts of the engine, to get the bike drivable and get to my hotel where it failed again. Fortunately, it didn't fail while in motion or under acceleration, but it can. In fact, Honda mentions that in the owner's manual, page 181.
The BOLT holding the Alternator/Starter or ISG unit BROKE. While this caused no injury as the Alternator stayed together, it could have caused the motorcycle to shut down while riding. The Honda Dealer replaced the Alternator under the Honda Extended Warranty. There were no symptoms, lights, or warnings.
The BOLT holding the Alternator/Starter or ISG unit BROKE. While this caused no injury as the Alternator stayed together, it could have caused the motorcycle to shut down while riding. The Honda Dealer replaced the Alternator under the Honda Extended Warranty. There were no symptoms, lights, or warnings.
The BOLT holding the Alternator/Starter or ISG unit BROKE. While this caused no injury as the Alternator stayed together, it could have caused the motorcycle to shut down while riding. The Honda Dealer replaced the Alternator under the Honda Extended Warranty. There were no symptoms, lights, or warnings.
The BOLT holding the Alternator/Starter or ISG unit BROKE. While this caused no injury as the Alternator stayed together, it could have caused the motorcycle to shut down while riding. The Honda Dealer replaced the Alternator under the Honda Extended Warranty. There were no symptoms, lights, or warnings.
I was pulling into the parking lot of a restaurant and stopped briefly to decide where to park. When lightly applying the throttle to pull into a parking space the engine revved up, the bike surged, and my wife and I crashed into a picnic area. This GL1800 DCT motorcycle has no clutch lever or foot shifter because it has a 7-speed automatic transmission. Therefore it wasn't possible to stop the rapid acceleration by pulling in a clutch lever, and activating the kill switch would have required taking my hand off the right hand grip as we ricocheted off picnic tables. Luckily no one was sitting in the picnic area. My wife and I suffered a broken leg and a broken knee from the crash. The motorcycle was declared totaled by the insurance company at a value of $23,500.
I was pulling into the parking lot of a restaurant and stopped briefly to decide where to park. When lightly applying the throttle to pull into a parking space the engine revved up, the bike surged, and my wife and I crashed into a picnic area. This GL1800 DCT motorcycle has no clutch lever or foot shifter because it has a 7-speed automatic transmission. Therefore it wasn't possible to stop the rapid acceleration by pulling in a clutch lever, and activating the kill switch would have required taking my hand off the right hand grip as we ricocheted off picnic tables. Luckily no one was sitting in the picnic area. My wife and I suffered a broken leg and a broken knee from the crash. The motorcycle was declared totaled by the insurance company at a value of $23,500.
I WAS SEATED ON MY 2018 DCT GOLDWING, HAVING JUST ROLLED BACK OUT OF PARKING SPACE IN THE CHURCH PARKING LOT, (I DID NOT USE THE REVERSE FUNCTION) IT WAS RUNNING, WHEN I PUSHED "D" FOR DRIVE IT SHOT OUT FORWARD ON IT'S OWN, AS IF THE THROTTLE WAS WIDE OPEN. WITHIN 1 SECOND OR LESS I REAR ENDED ANOTHER 2018 GOLDWING ABOUT 1 CAR LENGTH IN FRONT OF ME. WE BOTH CRASHED. NO SIGNIFICANT BODILY INJURY TO US. BUT THIS COULD HAVE CAUSED SERIOUS INJURY OF DEATH TO BYSTANDERS IN THE PARKING LOT IF WE HAD HIT THEM. I WAS NOT TWISTING THE THROTTLE, AS THE PARKING LOT WAS CROWDED. THE ENGINE DID NOT SLOW TILL IT HIT THE GROUND WHEN THE AUTO KILL ENGAGED. I FEAR THERE WAS A MALFUNCTION IN EITHER THE THROTTLE BY WIRE, OR COMPUTER CONTROLS. THERE HAVE BEEN REPORTS OF OTHER 2018 DCTS THAT LUNGED FORWARD WITHOUT TWISTING THE THROTTLE.
I WAS SEATED ON MY 2018 DCT GOLDWING, HAVING JUST ROLLED BACK OUT OF PARKING SPACE IN THE CHURCH PARKING LOT, (I DID NOT USE THE REVERSE FUNCTION) IT WAS RUNNING, WHEN I PUSHED "D" FOR DRIVE IT SHOT OUT FORWARD ON IT'S OWN, AS IF THE THROTTLE WAS WIDE OPEN. WITHIN 1 SECOND OR LESS I REAR ENDED ANOTHER 2018 GOLDWING ABOUT 1 CAR LENGTH IN FRONT OF ME. WE BOTH CRASHED. NO SIGNIFICANT BODILY INJURY TO US. BUT THIS COULD HAVE CAUSED SERIOUS INJURY OF DEATH TO BYSTANDERS IN THE PARKING LOT IF WE HAD HIT THEM. I WAS NOT TWISTING THE THROTTLE, AS THE PARKING LOT WAS CROWDED. THE ENGINE DID NOT SLOW TILL IT HIT THE GROUND WHEN THE AUTO KILL ENGAGED. I FEAR THERE WAS A MALFUNCTION IN EITHER THE THROTTLE BY WIRE, OR COMPUTER CONTROLS. THERE HAVE BEEN REPORTS OF OTHER 2018 DCTS THAT LUNGED FORWARD WITHOUT TWISTING THE THROTTLE.
I AM WRITING YOU REGARDING MY NEW 2018 HONDA GOLDWING TOUR. THE TURN SIGNAL CANCELLATION SYSTEM DOESN'T WORK. IT ONLY WORKS AS A LANE CHANGING PROGRAM, WHICH MAKES IT EXTREMELY UNSAFE. IN THEIR CURRENT IMPLEMENTATION THEY ARE UNPREDICTABLE AND THEY SIMPLY TURN OFF FAR TOO SOON. I OFTEN FIND THAT I HAVE TO TURN THEM BACK ON BEFORE I COMPLETE MY TURN. THAT IS OF COURSE VERY HARD TO KEEP TRACK OF AS YOU ARE SLOWING DOWN, DOWN SHIFTING, WATCHING TRAFFIC AND PLANNING YOUR TURN. IT HAS GOTTEN TO THE POINT WHERE I NO LONGER USE THIS FEATURE AS IT IS SAFETY HAZARD. PEOPLE AROUND YOU THINK YOU HAVE CHANGED YOUR MIND AND THAT YOU ARE NOT GOING TO TURN FOR EXAMPLE. THIS CONCERN IS BEING ECHOED THROUGHOUT THE GOLDWING COMMUNITY. ANY OF THE ONLINE MESSAGE BOARDS OR FACEBOOK GROUPS HAVE MANY RIDERS SAYING THE EXACT SAME THING ABOUT THIS SYSTEM. IT IS EVEN MENTIONED IN MANY REVIEWS OF THE BIKE, FOR EXAMPLE: HONDA SAYS IT WAS BUILT THAT WAY AND ITS NORMAL TO TURN OFF EARLY... THIS DOESN'T MAKE ANY SENSE PLUS THEY OFFER AN OPTION IN THE SOFTWARE TO CONVERT IT TO MANUAL WHICH MEANS THEY KNEW THEY HAD A PROBLEM. WHO ELSE OFFERS AN OPTION TO TURN OFF THE AUTO CANCELLATION. WHAT OTHER TURN SIGNAL SYSTEM NEEDS TO BE CLICKED ON NUMEROUS TIMES BEFORE APPROACHING AN INTERSECTION YOU WANT TO TURN AT? IT STAYS ON FOR APPROXIMATELY 7 SECONDS THEN TURNS ITSELF OFF, WHICH ONLY GOOD FOR A QUICK LANE CHANGE. THIS IS OCCURRING ON EVERY BIKE FROM AT LEAST 2018 ON ACCORDING TO THE DEALER AND MY FRIENDS WHO HAVE THE SAME BIKE. THE GOLDWING FORUMS ARE FULL OF PEOPLE COMPLAINING ABOUT THIS ISSUE. HONDA NEEDS TO FIX IT OR STOP ADVERTISING THAT IT HAS AUTO TURN CANCELLATION. WHEN IT IS ACTUALLY A LANE CHANGE ONLY SWITCH. BIKE IS 2018 NEW GOLDWING WITH ONLY 3500 MILES ON IT.
I AM WRITING YOU REGARDING MY NEW 2018 HONDA GOLDWING TOUR. THE TURN SIGNAL CANCELLATION SYSTEM DOESN'T WORK. IT ONLY WORKS AS A LANE CHANGING PROGRAM, WHICH MAKES IT EXTREMELY UNSAFE. IN THEIR CURRENT IMPLEMENTATION THEY ARE UNPREDICTABLE AND THEY SIMPLY TURN OFF FAR TOO SOON. I OFTEN FIND THAT I HAVE TO TURN THEM BACK ON BEFORE I COMPLETE MY TURN. THAT IS OF COURSE VERY HARD TO KEEP TRACK OF AS YOU ARE SLOWING DOWN, DOWN SHIFTING, WATCHING TRAFFIC AND PLANNING YOUR TURN. IT HAS GOTTEN TO THE POINT WHERE I NO LONGER USE THIS FEATURE AS IT IS SAFETY HAZARD. PEOPLE AROUND YOU THINK YOU HAVE CHANGED YOUR MIND AND THAT YOU ARE NOT GOING TO TURN FOR EXAMPLE. THIS CONCERN IS BEING ECHOED THROUGHOUT THE GOLDWING COMMUNITY. ANY OF THE ONLINE MESSAGE BOARDS OR FACEBOOK GROUPS HAVE MANY RIDERS SAYING THE EXACT SAME THING ABOUT THIS SYSTEM. IT IS EVEN MENTIONED IN MANY REVIEWS OF THE BIKE, FOR EXAMPLE: HONDA SAYS IT WAS BUILT THAT WAY AND ITS NORMAL TO TURN OFF EARLY... THIS DOESN'T MAKE ANY SENSE PLUS THEY OFFER AN OPTION IN THE SOFTWARE TO CONVERT IT TO MANUAL WHICH MEANS THEY KNEW THEY HAD A PROBLEM. WHO ELSE OFFERS AN OPTION TO TURN OFF THE AUTO CANCELLATION. WHAT OTHER TURN SIGNAL SYSTEM NEEDS TO BE CLICKED ON NUMEROUS TIMES BEFORE APPROACHING AN INTERSECTION YOU WANT TO TURN AT? IT STAYS ON FOR APPROXIMATELY 7 SECONDS THEN TURNS ITSELF OFF, WHICH ONLY GOOD FOR A QUICK LANE CHANGE. THIS IS OCCURRING ON EVERY BIKE FROM AT LEAST 2018 ON ACCORDING TO THE DEALER AND MY FRIENDS WHO HAVE THE SAME BIKE. THE GOLDWING FORUMS ARE FULL OF PEOPLE COMPLAINING ABOUT THIS ISSUE. HONDA NEEDS TO FIX IT OR STOP ADVERTISING THAT IT HAS AUTO TURN CANCELLATION. WHEN IT IS ACTUALLY A LANE CHANGE ONLY SWITCH. BIKE IS 2018 NEW GOLDWING WITH ONLY 3500 MILES ON IT.
THE ENGINES STOPS SOMETIMES WHEN I STOP AT AN INTERSECTION AND START TO TAKE OFF. MANY TIMES THE TRANSMISSION MAKES A LOUD CLUNK AND THE ENGINE STOPS. IT APPEARS LIKE THE BIKE TRY'S TO ENGAGE BOTH TRANSMISSIONS AT THE SAME TIME. SEVERAL TIMES I COULD NOT GET THE BIKE RESTARTED. I TOOK IT TO TWO DIFFERENT HONDA DEALERS BUT THEY CANNOT FIND THE PROBLEM. I HAVE FOUND OTHER 2018 HONDA GOLDWING DCT OWNERS THAT HAVE HAD THE SAME THING HAPPEN TO THEM AND HONDA TELLS ALL OF US THEY NEVER HEARD OF THIS PROBLEM. IT IS A SAFELY ISSUE BECAUSE I GO TO MOVE AND THE TRAFFIC BEHIND ME STARTS TO MOVE AND HAS TO JAM ON THERE BRAKES AND THEN THEY HONK AT ME BECAUSE I AM STALLED AT THE INTERSECTION.
THE ENGINES STOPS SOMETIMES WHEN I STOP AT AN INTERSECTION AND START TO TAKE OFF. MANY TIMES THE TRANSMISSION MAKES A LOUD CLUNK AND THE ENGINE STOPS. IT APPEARS LIKE THE BIKE TRY'S TO ENGAGE BOTH TRANSMISSIONS AT THE SAME TIME. SEVERAL TIMES I COULD NOT GET THE BIKE RESTARTED. I TOOK IT TO TWO DIFFERENT HONDA DEALERS BUT THEY CANNOT FIND THE PROBLEM. I HAVE FOUND OTHER 2018 HONDA GOLDWING DCT OWNERS THAT HAVE HAD THE SAME THING HAPPEN TO THEM AND HONDA TELLS ALL OF US THEY NEVER HEARD OF THIS PROBLEM. IT IS A SAFELY ISSUE BECAUSE I GO TO MOVE AND THE TRAFFIC BEHIND ME STARTS TO MOVE AND HAS TO JAM ON THERE BRAKES AND THEN THEY HONK AT ME BECAUSE I AM STALLED AT THE INTERSECTION.