2023 HONDA HR-V Unknown Or Other Problems

211 complaints about Unknown Or Other

211
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Unknown Or Other Complaints (211)

Dec 28, 2025

I had just arrived home from a short 2 mile drive and was sitting in my car for a few minutes with the vehicle running when the rear glass suddenly shattered. Confused and startled, I got out of the car to inspect what happened and noticed the the entire glass was shattered and left and right edges broken more than the rest. While taking photos, the middle of the glass caved in. This is a known issue, and the manufacturer issued a recall regarding this. The rear windshield was replaced last December by the dealer.

Nov 6, 2025

Rear view window shattered while driving

Mar 11, 2025

Rear glass exploding a second time after repair

Feb 18, 2025

Me and my grandkids had a scary experience sitting in my 2023 Honda HRV in parking lot with the vehicle off. The back window exploded around the perimeter. The window started making a crackling sound then completely shattered. I have owned the vehicle for just about a year. I took the car to the dealership in regards to this issue and spoke with a manager who approved repairing the window and having an electrical inspection. He advised the window would be ordered and to check back in a few days for repair and inspection. When I reached back out to the dealership I was advised by a tech that the rear glass had NOT been ordered. The rear glass has now been ordered, however, now I'm being told that the glass is on backorder with 149 orders before me. When I asked tech how long it would take to get repaired he didn't have an answer and told me to check every week. In the mean time I asked if the inspection can be done; I'm still pending getting an appointment for the electrical inspection.

Jan 16, 2025

Rear window glass shattered while I was driving to work Sunday 01/12/2025

Dec 18, 2024

Spontaneous and catastrophic explosion of back window

Dec 11, 2024

Rear window shattered for no apparent reason (no contact, no impact). Cold temperatures (30F), in Ohio near winter.

Dec 1, 2024

Rear Windown shattered while car parked for no apparent reason.

Nov 12, 2024

Rear windshield shattered while driving. Defrosters were not on and the car had been warmed up with remote start before driving.

Oct 4, 2024

I was driving down [XXX] towards Springdale, AR on [XXX] at approximately [XXX]. I was in the middle lane with no cars near me. I didn't go under any bypasses. My sunroof exploded. I did not hit a rock nothing hit me it just imploded. I have already called Honda who said they will do nothing about it. It's a 2023 Honda HRV with 17,000 miles on it. This is not wear and tear. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Oct 1, 2024

At around 7am Sunday morning, I turned on the ignition and clicked on the defogger because there was condensation on the front and back windshields. I drove away, traveling through quiet residential neighborhoods. Not many people were around. About five minutes later, I heard a crashing sound. I looked up and saw the rear window had shattered. I drove to where I was going--it was a minute away. I got out the car. The entire window was in tiny pieces, with shards of glass falling off.

Sep 28, 2024

The Back window blew up and dispersed glass at least 5 ft into my driveway while I was standing behind it. It was very scary and frightening. Fortunately, I did not get hit with any debris. The windows continued to make a crackling sound for several minutes. I had just got a safety recall a few days before and was planning on taking it in but the notification should have been much sooner and marked urgent, for example: Do not drive your car, it may blow up. When I researched, I can see that the issue was known as early as Jan 2024 and I was just notified in September 2024. Also, Honda is not offering loners for the fix even though we have to wait for the window to come in and have no transportation. They should be very accommodating considering the situation - people could really get hurt.

Sep 14, 2024

My dad was driving his Honda and the rear window all of a sudden shattered without cause. My dad was so scared. This happened on 9/13/24 at 6pm. Already called Honda about this matter and hopefully I will get a call back with a good news.

Sep 11, 2024

- rear window scattered

Aug 30, 2024

Driving today a softball size hole appeared in the back glass (at trunk). There was no sign of a rock or anything else that went through the glass. When the trunk was opened to see if there was anything that had gone through it the entire glass shattered.

Aug 30, 2024

I turned on my rear defrost and headed to work. About 15 minutes into my drive, my rear windshield exploded. I thought someone shot it out or threw a rock at it. It scared me a lot causing me to startle while driving. At a stop light I looked a the rear windshield and asked the person behind me if anything hit my car. She didn't see anything hit my car. What I saw was a baseball size hole. As I drove, more of the glass fell out with only a small amount left around the edges by the time I got to work.

Jul 30, 2024

Had just parked my car at work and suddenly the back windshield shatters with a huge bam! Sounded like a gun shot. I called the police and they say it had to of spontaneously shattered with no previous damage. It was terrifying

Jul 11, 2024

After a 20 minute drive back to house, a smell of something burning became present inside the car. Rolled windows down to let smoke filled cabin escape. Upon arrival inside the garage and after parking car. As I was exiting car, the rear window exploded with my daughter a few feet from back of car. It was loud and recorded on video. Back of window was hot to touch. Honda dealer was quick to blame an impact from a foreign object, along with outside smell of fire entering the cabin while driving to explain away the damages. Also, the window being hot was blamed on a hot sun. Reached out to Honda, and I put in complaint. 3 days later, Honda dealer has been approved to fix problem. No warning lights. Just a strong smell of an electrical short that needs to be found. Glass was everywhere.

Jul 5, 2024

In Oct. 13, 2023, I was driving and my back window exploded. The dealership said they could not do anything about it so I had to go to a glass store and have a new one put in when they had availability about 2 weeks later. So I drove with No back window during cold times. I had only had the cat a little over a year.

Jun 8, 2024

Rear wind shield exploded overnight when it was parked. No one touched it.

Jun 8, 2024

The rear window shattered while I was in the doctors office. The Honda dealership here replaced the window from a local glass installer because the Honda window is on backorder. They will replace the glass when they receive the Honda window. The rear window defroster has a defect that causes the window to shatter. I'm just glad I wasn't driving when it happened or I could have wrecked. I haven't been charged anything for the window. There wasn't any indication that there was a problem.

Jun 8, 2024

We bought this 2023 HRV sport on [XXX] 2024, from the dealer St Louis Honda -Dave Mungenast. It has just under 6,000 miles on it. On Monday [XXX] I was driving on a road, non highway. Driving about 20-25 mph and the rear hatch window shattered. We were not rear ended and nothing was thrown at us. We had a baby sitting rear facing in the back seat. That window could have shattered and blown all over the baby and other passenger in the rear seat causing serious injury. I drove the car to the dealer since we had the car less than 48 hours. We were given a loaner car. On Tuesday, [XXX] I received a call from Matt at the shop dealership. We were told that the back window was on back order and they did not know when they would get one. I’m very concerned that this could’ve caused serious injury to the baby that was in the backseat. And in researching this window I’m finding out that this is a common problem with the HRV. When will this problem go on recall? I bought a Honda because of the safety and reliability that comes with it. Less than 48 hours of having this new car, the back window shattered. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

May 30, 2024

Rear windshield shattered

May 26, 2024

my back window exploded at a stop light, literally out of nowhere

May 23, 2024

While leaving the driveway for work, without any warning the rear windshield shattered. Extremely loud almost like a gunshot. I was driving approximately 10 miles an hour. Upon research by my husband it appears there are several complaints of this happening to this make and model.

May 19, 2024

My rear windshield suddenly shattered while the car was idling. I this happened because I was using the defrost system, as from my understanding several 2023 HRVs have had their rear windshields shatter from using the defrost system. The windshield "popped" and left a sizeable hole in the corner. As I drove home, the shattered glass fell into my trunk and possibly left pieces of glass on the road. I was worried that my passengers in the rear seats would have glass showered on them. The windshield is available for inspection upon request. I have not yet been able to take it anywhere to be inspected. There were no warnings before the windshield shattered.

May 15, 2024

On [XXX] at about [XXX] , I was sitting in the driver seat of my 2023 HR-V and the rear windshield exploded and shattered. I was stunned due to the loud noise, much like a gun being fired near my ears and head. After turning head to look to see what caused this event, I did not see any other persons or vehicles near my vehicle. I contacted Honda for road side assistance since the car had less than 36,000 miles. The car has about 33-34000 miles. Honda arranged for vehicle to be towed to Baierl Honda in Wexford PA. I was forced to rent a car to return home, since I was about 70 miles from home. On Monday, [XXX], John from Honda service called me to say Honda has no availability for a loaner vehicle and he needed a few days to look into damage to rear windshield. My auto insurance rep state that I could file a claim to self pay for windshield replacement and to cover auto rental for 10 days. Insurance rep spoke with John of Honda service to determine no of days to cover rental. Auto insurance rep stated GEICO will not pay for Baierl Honda to repair rear windshield and will only pay Safelite glass repair. John stated he needed a few days to investigate damage to vehicle. It is [XXX], and I don’t know if Honda will repair rear windshield. This is a known safety issue with Honda and Acura, windshields and auto glass explodes and shatters. Car can be inspected at Baierl Honda in Wexford PA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

May 7, 2024

The rear window shattered with no impact or nothing even touching it. Luckily I was parked when it happened but there’s no explanation other than the multiple news articles about this being a known issue with the defroster and rear glass. I contacted my dealer and Honda directly, they both say they know nothing about it. I do have security video of it happening.

May 6, 2024

Unknown. Cold morning with defroster on, rear windshield spontaneously shattered while driving on freeway. No evidence of external factors. Large hole and cracks all the way around edge.Notified CHP. Do not know if report filed.

Apr 29, 2024

rear window shattering .

Apr 25, 2024

I drove the 2023 Honda HR-V to pick up my teen son from school (about 20 min drive one way) around 4:30pm. It was January 2024, so it was cold. He has his learner's permit, so he drove home. We parked the vehicle in the driveway and walked into the house. Just as we entered the front door, I heard what sounded like a minor car accident (fender bender/glass breaking). I walked back out the front door to see what happened but there were no cars in the street. I thought it was strange, but assumed the sound must have been glass breaking from something else besides a car wreck and went back inside. (View of the HRV was obstructed from where I was when I went back to look.) We came back outside a few hours later to drive the car to soccer practice and that's when we noticed the back window of the HR-V had completely shattered. By this time it was dark outside so it was hard to see. We quickly changed to my vehicle to get my son to practice and my husband cleaned up the glass on the HR-V (the car that will be my son's when he turns 16). He did not think to take any pictures. But where the window once was, there was one large gaping hole and then fragments of shattered glass around the edges still in the frame of the back window opening, then shattered bits of glass all over inside the vehicle and on the ground. Thankfully no one was hurt because we had just parked the vehicle and walked away. But what if my NEW DRIVER was driving as that window shattered? Or even me as an experienced driver? This could have caused an accident! That's a real possibility and that's dangerous. It literally just shattered for NO REASON. There was no rock or sign of it being busted. Sounds like SEVERAL other HR-Vs have had the same problem. We are STILL waiting on HONDA to fix the vehicle! Paying insurance on a car we can't drive. My son can't practice driving the vehicle we intended him to use at 16. It's a mess. Please help! Honda needs to recall this product!

Apr 19, 2024

The rear windshield spontaneously shattered. It was in the late evening and I had put on the rear defogger. It made a loud sound. My infant daughter and toddler son were in the backseat when it happened. I contacted American Honda (Corporate) and reported it as I read online that hundreds of HR-Vs are having this issue due to the rear defogger. The Honda dealer inspected it and they ordered the part and will be replacing it. We had to pay for a rental car in the meantime, which I didn't feel I should have to pay for since it's a car defect. But corporate said it should be covered under my warranty (I lease the car). There were no warning messages or anything to know this was going to happen. This sounds like the beginning of a recall that needs to be put on HR-Vs immediately.

Apr 14, 2024

Rear windshield shattered due to windshield defroster and have not received a recall notice. Safety of driver and other can be at risk, as once shattered, cannot drive at normal speed affecting others nearby and, depending on wind speed, glass continuously falls off and can even fly forward to passengers until it's been replaced. Honda is aware of this issue, but has yet to issue a recall. The vehicle has not been addressed by anyone other than Auto Glass Now, who installed new rear windshield. There were no warning lamps, messages, or symptom of the issue prior to the shatter. No police report was submitted, as no vehicles or objects were obstructed at the time the event occurred. I was simply able to pull over.

Apr 10, 2024

I was driving and the back glass on my HRV shattered. It was pouring rain and I had been running my rear defrost and wipers and I heard a loud pop and there was glass everywhere.

Apr 3, 2024

Car was bought in November/December 2022. Honda was experiencing supply chain issues so had to wait to get a new 2023 model. Around November 2023, the rear windshield glass exploted and shuttered. At first I was told by Honda that they have never heard of that issue; but when I told them that I went to Google and the same situation is happening all over USA, then they said, yes, we know about the problem on this model. They fixed at no cost to me and they provided a rental car as well. I told them that prior to the explosion there was a strong burning smell - later they told me there was probably fumes leaking from the rear windshield glass that was about to explode. In addition, this new car has had a recall (something about the driver's safety belt) and I also mentioned that the steering wheel makes a noise when it goes left or right... the steering wheel feel heavy too. I was then told that that is another issue that certain Honda models are also experiencing. To repair that it will take 6 months for the replacement part to come from Asia so they were not sure if I was able to just keep driving the car (safely) after I made the decision for them to order the part OR I needed to leave my car in their dealer for the length of time until the part arrived. Too many things are happening with the new car... I just want to get a replacement vehicle.

Apr 1, 2024

My rear windshield on a 2023 Honda HRV just exploded. My car was parked in the driveway, when we suddenly heard a loud sound with a shatter, the center of the windshield was all shattered into pieces. We are currently dealing with the dealership on this matter.

Mar 31, 2024

I was driving home march 15th at 8:23 pm and turned off the rear defroster and then the back glass exploded, sounded like a m80 going off in the car, took car to my honda dealer and was told no glass is covered by the warranty, the service manager inspected the glass on monday and called me and said that honda will do a one time goodwill claim, they ordered the glass, the next day they called me again and told me the back glass is back ordered till May but they could have an after market glass install the next day, so i had them install the aftermarket glass, i mean who can wait 6 weeks for a glass, I need the car. Im not happy that they put a none original glass in a new car

Mar 31, 2024

My rear window shattered after prolonged use of the rear defroster. It was raining in California very heavily in January 2024. I had been using my rear defroster for a long period of time. On [XXX], I got into my car and as soon as I closed the door the windshield shattered and sprayed glass on the inside of my car and all over my driveway. There was no warning or indication of this, it just shattered on me when I got into my vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Mar 16, 2024

Back window

Mar 15, 2024

Rear window spontaneously shattered. Car was parked in school parking lot and cameras were reviewed - no one went near the car. There was also a 20+ degree temperature change that day.

Mar 14, 2024

While having rear defroster on The back window exploded while driving down the highway

Mar 11, 2024

I went out to my parked 2023 Honda HRV Sport and saw a hole in the rear hatch glass. It completely shattered when I touched the corner. My local Honda dealer said they've never heard of this issue and never received any service bulletins about this issue which I found online and read to them. Honda customer service said there is an open recall and to take it to the dealer and it should be covered under the warranty.

Mar 11, 2024

Rear window glass shattered on its own.

Mar 5, 2024

The rear windshield 'exploded'/ completely broke when the defroster was turned on for roughly 10 minutes.

Mar 3, 2024

1. The rear glass shattered out of no where 2. Car is now insecure to weather and theft 3. Yes, this is happening all over the world 4. Not yet 5. No

Mar 2, 2024

Woke up in the morning and discovered that my rear windshield had randomly shattered at some point during the night while it was parked. At first thought it was vandalism, but there was no specific point of impact anywhere on my windshield and it was not indented at all. If I was driving my vehicle when this occurred, it absolutely could've resulted in sudden shock and caused an accident. There was nothing wrong with my windshield in the days leading up to this.

Feb 29, 2024

Rear windshield shattered spontaneously.

Feb 24, 2024

My rear window unexpectedly shattered without any force while I was sitting in the car parked.

Feb 22, 2024

While parked about to drive out to work @ about 18:30, I turned on my car and my rear windshield spontaneously shattered. My wiper is still intact, but my entire windshield has spider web-like cracking all over, leaving a hole on my left side, slightly big. Please see photos attached. (My recalled seatbelts were already serviced by AutoNation Valencia.) I found an online article from last month where this is a random, on-going issue with Honda 2023 HR-V models: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Feb 20, 2024

While driving, I heard a loud pop, and the rear windshield shattered completely. I had the rear defroster on. There was no sign of an object that hit the windshield, it just blew out unexpectedly. I took photos and called the insurance company, but nobody else has inspected the windshield except for me. This posed a safety risk, as I was startled and could not see out the back window. I was not able to pull over due to the lack of a safe area to pull over. There were no warnings of this event, this was the first and only incident. I did some research on this issue, and it appears that I am not the only one who has had the rear windshield shatter in my 2023 Honda HRV, due to a manufacturing defect in the seal around the rear defroster system.

Feb 18, 2024

I was driving on 2/17/2024 with the rear defrost on and my rear window shattered. It was snowin This was very scary to me. no warning light dealer is closed today. I called Honda they are closed also. I have a car seat in the back had my kids been in the car this could have been hurt since the glass in all over the hatch inside the hrv.

Feb 16, 2024

[XXX] about [XXX] Mountain time, my wife was driving the vehicle back to Pueblo, Colorado from Colorado Springs, Colorado. It was a freezing drizzle and to help deal with visibility she turned on the defroster for the rear hatch window. About 15 minutes afterwards she heard a massive "boom" and looking in the rear view mirror it looked like that rear hatch window was completely cracked across the whole window. Although the situation was frightening, she was able to get home. Looking online it was clear that this situation has already been experienced by a large number of people. We reported the problem to Honda who opened a case, and directed us to a local dealer. The local dealer was rude, said that some object must have impacted the glass. We are trying to take the vehicle to a different dealer tomorrow. When I looked at the glass, there was a large section missing in the center, and there were numerous "shards" broken off along the perimeter of the glass that were independent of the large hole in the middle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Feb 13, 2024

I was driving about 35 mph, in morning on 10/3/23. Suddenly the rear windshield shattered accompanied by a very loud noise at the rear or hood of car. At first I thought someone threw a rock, or fired a gun, on my car. Pulled car over to inspect. I was very shaken. The road had a few pine trees adjacent, I thought perhaps a large heavy pine cone could have fallen on the back windshield, but had no evidence of that happening specifically. I have read subsequently about this happening with other 2023 HR-Vs. I don’t know if I turned on the defroster that morning or not. It is possible, because it was a chilly morning. I reported it to my insurance, they covered the entire rear windshield replacement cost.

Feb 12, 2024

The car was parked in the garage and the back windshield exploded for no reason. The garage is insulated and was around 60 degrees. No impact had occurred and no prior damage. The car is only a year old. There are other reports of similar incidents with the back window. No warning just exploded out of no where. I am having to replace it out of pocket.

Feb 9, 2024

rear window windshield or glass (at the trunk or above the license plate) of my 2023 Honda HRV EX-L shattered and exploded while parked. There was no impact or an object hitting it. It just exploded. I strongly believe it’s a manufacturing defect which needs a recall or warranty coverage.

Feb 7, 2024

While driving on Feb 7, 2023, the rear window shattered, no impact or foreign object. i did smell like something was burning but did not see anything, my car is. Honda HRV 2023

Jan 30, 2024

Rear window glass broke out of nothing without any collision or otherwise impact. I parked the car in a covered, safe garage and then the other day the rear window glass was completely shattered and broken.

Jan 28, 2024

The HRV was placed in a closed garage on 1/26/2024. The next morning, I discovered the back windshield had shattered. It looked at if it exploded from the inside. The hole left had glass on the outside curved outward.

Jan 28, 2024

The rear window shattered while the vehicle was stopped at a red light. We contacted our local Honda dealer and were told they know nothing of the problem. But we have found dozens of articles describing our same incident and that Honda has acknowledged an issue. We had no choice but to use our insurance to get the window replaced as we are in a very cold and wet climate in the Pacific Northwest. I also took the vehicle in for the safety recall, but according to the NHTSA, it's still outstanding. I took it in on 1/16/24.

Jan 27, 2024

I was preparing to go to work and started the vehicle. It was a cold morning and almost immediately after pressing the start button the back glass exploded into my driveway and into the cargo area of the vehicle.

Jan 27, 2024

On June 10, 2023 the rear windshield of my 2023 HRV exploded while i was driving on a highway. There were no vehicles around me. I contacted the dealership they said something must had hit my car and it was not covered.

Jan 26, 2024

Back window shattered while driving south on [XXX] in Utah. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Jan 23, 2024

The rear window shattered spontaneously a few seconds after activated the rear window defrost.

Jan 22, 2024

Rear window glass exploded while driving on local road, rear window glass shattered, this is a safety issue, 2023 Honda HRV should be recalled for rear window glass

Jan 21, 2024

While my car was in park and I was sitting in it with my daughter, I heard a loud bang. When I turned to look, the back window had completely shattered.

Jan 20, 2024

Entered the car, closed the door, and heard a loud crash. Looked back and saw the back windshield had shattered.

Jan 20, 2024

Rear window shattered while in my garage for no reason. Thank goodness I was not driving Yes< reported to Nelson Honda Martinsville Va. where i Bought the car in September 2022 No No

Jan 19, 2024

I was backing out of my driveway and heard a really loud popping noise behind me. Looked in my rearview mirror and my back window was completely shattered.

Jan 18, 2024

On Dec 30th I was sitting in my car l, engine running, wipers and defroster on. I hear a loud pop and my rear windshield shattered There was a large hole in the upper left and the glass all around the edges shattered. The rear wiper remained on even though I turned it off

Jan 18, 2024

Spontaneous fracture of hatchback window. No impacts. Car was sitting in carport.

Jan 17, 2024

Rear window of the vehicle shattered for no reason. It was about 25 degrees outside and the rear defroster was on for the entire drive of about 1 and 1/2 hours. The window just popped and shattered. I called Honda dealership and take no blame for incident. They said there were no recalls for that. Seen on different forums on line that other people had this issue with the defroster getting too hot.

Jan 17, 2024

My car was parked in a parking lot this morning and I got into my car, shut my driver door, and my back rear window shattered - now I am stuck replacing this when it was of no fault of my own. I see there have been over 300 complaints about Honda HR-V owners' rear windows shattering. Can something please be done about this, or can this be refunded due to having to pay out of pocket for something that is defective on this make/model of Honda vehicle?

Jan 17, 2024

2023 Honda HRV Sport with 4750 miles on it. Started car today the 17th of January and was sitting in the car and the rear glass blew out. I haven’t even had the opportunity to drive it anywhere and purchased it.

Jan 17, 2024

On 1/16/2024 I opened my drivers side door, got into the car, shut the door then heard a load explosive sound, looked in my rearview mirror and saw the back glass shatter and a huge hole in the center thereof. Nothing hit the window it just exploded when I shut my drivers side from door.

Jan 16, 2024

Was driving from one restaurant to another tea shop after dinner around 7:30 PM. After parking in the lot, we heard a minor crack sound but did not thought of something major. However, after getting the tea and trying to place it in the trunk, we realized that there was a hole on the rear windshield, with edges all broken up. Thought of it as an unsuccessful break-in, but there was other cars in the parking lot without this kind of shattering, which doesn’t make sense that it was a intended intrusion. Honda definitely needs to recall this issue and have the rear window replaced!

Jan 16, 2024

Rear window exploded after turning on rear defrost about 5 minutes into drive time.

Jan 16, 2024

On [XXX] I was driving on the [XXX] to San Diego when I heard a loud boom and then my rear window on the drivers side had a hole in it. It was raining and I was using the rear window defroster. I immediately turned around and drove back home and took my car to the Honda dealership. When they opened the rear door and shut it a large portion of the glass fell out along with some plastic parts of the window panel. They said nothing could be done until after the Holiday. After the holiday they talked to Honda and Honda agreed to replace the window. The window part is on back order and was expected to be shipped on Jan 12; however, as of today it is still not shipped and listed as back ordered. They did not have a loaner car available for me so I was forced to rent a vehicle twice during this time until one became available on Jan 16. I told the Honda dealer that this has been happening and there is a class action lawsuit in Pennsylvania and they told me they were totally unaware of this problem existing in Honda vehicles. They were surprised when Honda agreed to pay for it. Honda needs to issue a recall and make sure that all the owners and dealerships are aware of this problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Jan 15, 2024

While at the gym one evening on 1/3, I came back to my car and noticed a shattered rear windshield. Initially my thoughts were 'did my car get broken into?' however, nothing was missing and my gym is located in a fairly safe part of town. Also, this occurred early evening, one of the busiest times at the gym and an unlikely time for a break in. I notified the police, my insurance company, and the gym. The police reviewed footage of the parking lot and didn't see anything that suggested a break it. Shortly thereafter, I became aware of many HRV owners experiencing 'spontaneous' shattering of the rear windshield. The situation was beginning to make more sense. I believe that I am a victim of this defect.

Jan 15, 2024

The rear windshield exploded and shattered into pieces when I turned on rear defroster. No warning, no impact or other vehicles involved. This is a safety issue, I have my 3 year old son at the backseat, and the pieces of shattered glass flew pretty far out, and luckily I wasn't driving fast in the highway. I took my car to the dealer and they are ordering part to fix my rear windshield and my rear wiper.

Jan 15, 2024

I was driving on an open road at aporox 8pm no wind rain or snow and my REAR WINDOW spontaneously combusted. Nothing hit the window and there was no apparent object thrown through the window. The temp outside was approx 32 degrees and the rear defogger was engaged

Jan 14, 2024

rear windshield spontaneously shattered when car was parked in the garage

Jan 13, 2024

Shortly after parking, the vehicle in the garage there was a loud bang sounding like a gun shot. When I walked behind my car I saw that my rear hatch window exploded out. I have not contacted the dealer yet but will first thing tomorrow morning.

Jan 13, 2024

I parked my car in the apartment complex overnight and the next morning I walked out to a shattered back windshield. I thought someone broke into my car; called the police, and insurance. Nothing was verified stolen after I did some glass cleanup. I didn't realize it was a common issue until I found an article.

Jan 12, 2024

On [XXX] my wife left the house in her 2023 HRV traveling less than one mile when her back glass made a loud pop and shattered. The loud pop startled the wife. We have to travel 40 miles to the dealership for inspection. Not a fun trip for a couple of seniors in mid January. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Jan 12, 2024

Rear windshield shattered while using rear defroster

Jan 11, 2024

My back windshield popped and shattered without anything hitting it.

Jan 11, 2024

I was driving down the [XXX] south bound on [XXX]. Around 5:15pm on a rainy and i must have not been going no faster than 60 miles per hour and it was already dark and then all of a sudden you hear an explosion sound noise from the back of the car. I originally thought it was bullet of a sort. I couldn’t believe the window was broken. How, I asked myself did the window have a hole. How did the glass break. How did this happen. I wanted requested footage from CHP to see if something shot at us. But now I see Honda made a default car. So sad because I love Honda and I feel betrayed by them. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Jan 10, 2024

Rear window shattered, while defrosting was on 5:20am

Jan 10, 2024

I got into my HRV And closed my driver side door as normal. The back window shattered I was not parked under a tree or anything that could have fallen on the back windshield. I was sitting in the driver seat when it happened. The glass came into the car. I called my dealer, and they said they had not heard of a problem. However, after investigating myself, I found this to be happening to several people owning Honda Anda HRV.

Jan 9, 2024

Purchased HRV new and at approximately 3900 miles all warning system lights starting flashing while I was driving. Took car home and checked oil and there was NONE at all. Put oil in and took to dealership who found the Honda manufacturer had not installed the oil filter properly and the car had sprayed oil across the undercarriage of the car while I was on the interstate. If the car had locked up while driving 70 mph due to no oil, my father, brother, and I would have been killed and may have injured/killed someone else. Since getting oil filter installed correctly and oil in the car, the Collision and lane departure warnings continue to display periodically at the initial starting of the car saying the those systems have issues and to see the dealership. I have taken car to the dealership 3 times and once they connected it to a diagnostic machine which said "I had a code" and those codes were supposedly corrected, but the same warnings remain. It is not reproduceable and I have not been able to capture a pic of the occurrance. I believe running out of oil has damaged the warning systems and needs to be replaced or Honda should provide me a new car for my current car (10,700 miles).

Jan 8, 2024

Closed my front passenger side door and the rear hatchback glass completely shattered. Hundreds of pieces of shattered glass were now inside the rear lift gate section of my vehicle. The glass shattered around the edges and in the center. Some remained around the edges but continued to fall out at the slightest movement, such as when I got in the vehicle and closed my door to call the dealership. Contacted my dealership who said there were no recalls on my vehicle and they stated they had not heard of this, though I've seen many similar complaints here. Dealership suggested I place a claim through my insurance company. It hardly seems fair to me that my insurance should foot the bill for an obvious manufacturing defect on Honda's part.

Jan 8, 2024

I drove approximately three miles with my rear window defogger on. I parked in the garage (always parked in garage). The next morning I came out to a shattered rear window! Not using the defogger is not an option in Western New York. I am concerned of the safety aspect, if this happens while driving. Rear window seems very thin. I have pictures of the window. I had no warning or sounds previously. Vehicle only has 6800 miles on it. I'm currently waiting for a replacement window.

Jan 7, 2024

Rear windshield suddenly cracked and completely shattered.

Jan 7, 2024

Side window shattered on its own. Luckily it was parked and no one was inside the vehicle. This will be the second time, same story, just a different window with this car.

Jan 5, 2024

The rear window spontaneously shattered today. It was a cold morning approximately 35 degrees. Car was auto-started to warm it up. After driving the care for approximately 1/2 mile and while stopped at a stop light, the rear glass spontaneously shattered.

Jan 4, 2024

I was parked outside of a restaurant and the back door windshield exploded. Luckily I was parked in front of a security camera. The police were called and determined that nothing external affected the vehicle, nobody was near the vehicle, and nothing hit the windshield. The police did inspect the vehicle itself and the surrounding area, and watched the camera footage to make this determination. This resulted in me having to drive home on the highways as my windshield continued to fall apart (I was unable to collect all of the pieces before driving home). It was extremely dangerous to drive knowing the rest of the exploded windshield was cracking and pieces were entering my trunk. If this happened while I was driving or when someone was near the car, this could have caused serious injury. There are many claims of brand new 2023 Honda HRVs having this issue. I have located multiple complaints online. I called the dealership and they stated they were aware of this; however because there was no settled class action lawsuit they would not assist with investigation or repairs. I had the car repaired at another mechanic and all was well. A week ago, without warning, the trunk completely stopped opening and I am now unable to use the lift gate to open the truck. I did obtain a police report and I have a photo that I can upload but this website will not let me.

Jan 4, 2024

WAS JUST DRIVING ALONG AS NORMAL, HEARD A POP SOUND, LOOKED BACK AND MY WHOLE REAR WINDOW WAS SHATTERED WITH A BIG HOLE TO THE LEFT SIDE OF THE GLASS.

Jan 4, 2024

Rear glass shattered out not where while me being in the car. rear glass safety issue.

Jan 4, 2024

THE BACK WINDSHIELD EXPLOIDED WHILE DRIVING ON THE HIGHWAY

Jan 3, 2024

Rear windshield exploded while the vehicle was parked in the garage. The glass formed a dome outwards in the center of the windshield approximately 1.5 inches.

Jan 2, 2024

I was driving my car and suddenly my rear windshield shattered. I thought somebody throw something but no one was around my car and I could not find any object in car. Then I checked online about this issue and HRV forum has multiple incidents reported similar to this one. This is manufactured issue and low quality product issue. I am very disappointed with Honda. Their service was below par and now I came to know about recall for seatbelts issue. We don’t get call from dealer and not recieved any communication letter.

Jan 2, 2024

back wind shield exploded out of nowhere while on the freeway almost crap myself

Jan 2, 2024

I was driving to work at 6:52am when my rear windshield spontaneously shattered. There was no proof of impact or anything when I inspected the windshield. I did not have my rear defroster on nor did I rinse my car with hot water prior to driving. I do have photos and videos but the link will not allow me to upload, the button disappears when I click it.

Jan 2, 2024

The vehicle was parked in my carport, and when I opened the door to get inside, the rear window (rear windshield) shattered. There was no foreign object, it wasn't hit by anything, it just shattered.

Jan 1, 2024

I was driving at night and no one was near me and my back windshield shattered. It made a huge pop sound, I checked my warnings for anything like my tires but nothing was showing up. Nothing hit it. I did have my defrost on but I don’t know if that plays a part.

Dec 29, 2023

During a short drip in August 2023 was the first time I noticed the steering "freezing" on the highway and jolting when I tried to control it. I had to use considerable force to hold and direct the steering throughout the trip and back. Still, on the trip, it sometimes felt as if the vehicle was floating and the steering had no grip. It was such a risky and exhausting trip for me because of this problem. On November 30th, 2023, I was on the highway again and experienced it. The steering felt stiff and at times, the front wheels felt like they were being magnetically pulled away in a different direction. I felt so unsafe with other fast-moving vehicles on every side as I struggled to keep the steering aligned. I had to use a good amount of force to grip and direct the steering and found myself praying for safety as I drove. It was certainly hazardous as it could endanger my life and those of others. I called the dealership to lay a complaint. They asked me to bring the car over to them, but I am in a different location and frightened to drive the car for hours to them and then more hours from there back to my base. I asked if I could take it to a nearby dealership but was told I'd have to pay hundreds of dollars for diagnostics. If they could direct me to a nearby dealership to run diagnostics for free, I would be willing to do that. There have not been warning signs indicated by the vehicle so far. I got this car in March and it has less than 3000 miles on it. I don't know what to do. I feel as if I've made a mistake purchasing it.

Dec 28, 2023

My back windshield shatter while sitting at a red light out of no where.

Dec 27, 2023

The rear window of my one year old 2023 HrV suddenly shattered, thankfully while vehicle was parked. No impact to glass or reasoning, I filed an incident report with police out of concern, they had never seen anything like it but stated it was not due to any object impact. This happened right on Christmas weekend, leaving me without a safe car to drive which ruined some of plans and dealership was unable to assist but associate did mention she’s seen another customer with same issue and there are many similar instances online. I could’ve been driving or had my boy in the backseat when this happened. There seems to be some issue with the pressure points and placement of the window, frightening this can happen again. No warning lights triggered for this particular scenario. Please issue recall.

Dec 27, 2023

USED MY REAR DEFOSTER FOR THE FIRST TIME THIS MORNING, AFTER ABOUT 10-15 MINS, REAR WINDOW SHATTERED! I HAVE PICTURES BUT CANNOT UPLOAD THEM

Dec 26, 2023

Rear windshield shattered/ defective

Dec 26, 2023

On 12/21/23, I went out to my secure garage to my 2023 Honda HRV and found that the back window had completely shattered. After further investigation, I did not find any obvious external reason for this incident. I had driven the car on 12/20/23, which was a rainy day and may have activated the rear wiper and/or rear defogger. But to my knowledge, there was no impact of any kind to the window. The component that failed was the rear window. No one was hurt; however, this could've been a safety issue if it happened on the road. There was no warning prior to the incident. The vehicle was purchased on 11/26/22 and was last serviced on 10/30/23, where no problems were noted. I called Honda, thinking this may be a product defect. They confirmed that it wasn't and that it was not covered by their warranty. I am going through my insurance company and am waiting for a window which is on back order, with no arrival date known. [XXX] Vallejo, CA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Dec 25, 2023

I had gently shut my car door and the back windshield exploded. Glass went everywhere, and if someone was in my back seat or standing behind my car, they would’ve been cut. My car was not even on. Very very disappointing on Hondas part as I know 2 other people who have the same car and have had the same problem happen.

Dec 21, 2023

The rear window just shattered while my car was parked. I had went to go get groceries and loaded it into my car. Then bam the window just shattered.. this wasnt like someone hit the window or an object. The window shattered without anything leading it to shatter.

Dec 21, 2023

My car was parked at parking lot while I bought groceries after I went back into my car since I put the groceries on the passenger side of me I closed my door. Then I heard a loud noise of glass breaking and I turned around my rear window was shattered and nothing hit my window nor someone broke into it since as I mentioned it was fine before I went in and when I walked passed my rear window to get into my car then it randomly shattered. This is super concerning especially hearing this didnt just happen to me. Honda needs to do something asap because Honda is not living up to their standard as they say they do.

Dec 21, 2023

Rear glass window shattered while driving. No debris hit it, basically it exploded.

Dec 16, 2023

Back Windshield exploded while car was parked.

Dec 12, 2023

Rear glass shattered no reason, no accidents

Dec 11, 2023

The back rear windshield glass exploded and shattered into small pieces. Remote started the car before making my way to drive it. As I started to drive, in few minutes I heard a pop sound and when checked rear view mirror; the rear windshield was shattered into pieces. There was no impact, no object hitting. Luckily I was the only occupant in the car and no injury resulted. Car taken to the dealer.

Dec 11, 2023

My back glass windshield was shattered and broken and it broke like an explosion, when I opened the trunk. I have seen many 2023 honda hrv owners reporting the same.

Dec 10, 2023

The component that failed was the hatchback window. It completely shattered and it is not available for inspection unless you want to look at it before December 13. I am now without a car and this was the first available date to get it fixed. I was not at risk because I was outside of the car and had just closed the door. I could imagine if you were a passenger in the back seat you could have been hit with exploding glass. When I called the dealer they said they could do nothing for me and that I would have to get the glass replaced by a glass dealer. They said this is something that sometimes happens with the cold weather. It was not that cold. It was 25 degrees in upstate NY. I have never heard of this happening with any car and I believe they have been prompted to say this is a normal thing. I have looked online and there have been other complaints about Honda HRV 2023 back windows exploding. There was absolutely no warning.

Dec 9, 2023

Rear window exploded while driving 30mph to work today 12/9/23. No car was in front or behind me. Nothing hit the window it just exploded.

Dec 7, 2023

REAR HATCHBACK GLASS SHATTERED IN MY DRIVEWAY WHILE I WAS WARMING UP CAR

Dec 3, 2023

Came out in the morning to the rear windshield shattered. No impact or anything of the like, just randomly shattered overnight while in my garage.

Dec 2, 2023

I was unloading my groceries and over my head. My windshield from the back of the hatchback closure exploded over my head, and then I had to pay a 500 deductible because Honda said that there was no recall for an overheating back windshield so I had to pay out-of-pocket for it, and they literally had a hole and it exploded over my head and they said they couldn’t do a recall.

Dec 2, 2023

Rear window shattered spontaneously while driving - there was no impact involved- window just shattered:

Nov 30, 2023

Upon entering my parked vehicle today 11/30/23, I got in and closed the driver side door of my 2023 Honda Hrv. Immediately I heard a crash and looked behind me to see that my rear windshield had shattered and the middle part was caved in with glad all in the trunk. I got out, inspected the area and there was nothing to indicate why the windshield spontaneously combusted like this. I took it to the dealer I bought it from and no one had seen or heard of this before. Upon searching online, I found several websites where other people have reported the same thing happening, either when the car is parked or while driving. The dealership is currently trying to figure out how to handle this.

Nov 29, 2023

Rear glass exploded

Nov 29, 2023

my back windshield shattered with out any impact when the car was parked. and it exploded when I was driving!

Nov 28, 2023

Rear glass shattered while vehicle was parked and defrosting.

Nov 28, 2023

Rear windshield exploded. Windshield was hot after the explosion. Defroster was off.

Nov 27, 2023

While I was driving the rear window suddenly shattered creating a loud thud. Chunks of shattering glass fell into the back section of the car. No foreign object hit the car. This was just a spontaneous event. We often transport our grand children and it is possible that they could have been seriously injured if they would have been in the car at the time. The car is unsafe to drive at this time due to shards of glass still loose. I plan to contact the local Honda dealership and will request a representative to come inspect the damage. Our HRV is still under warranty.

Nov 27, 2023

My 2023 Honda HRV rear windshield exploded unexpectedly without a cause. I warmed up the car on a 40 degree morning before driving and less than a mile down the road, the rear window exploded in a wide open area while driving 25 mph. THANKFULY MY KIDS WERE NOT IN THE BACK SEAT!

Nov 27, 2023

Rear Windshield Glass Shattered while driving with no impact

Nov 24, 2023

rear windshield shattered while parked.

Nov 23, 2023

The windows will get stuck down and will not go back for a few minutes. When trying to roll them up they will continuously click like it is trying, but can not go up or they go halfway and then back off

Nov 22, 2023

While I was driving and while using the rear window defroster the rear window suddenly shattered. The shatter made a whole on the middle/upper left side (facing forward). This needs to be recalled as it is a hazard while driving and there shouldn’t be rear windows easily shattering by using the defroster once. This was my first time using the defroster since I just bought the car.

Nov 8, 2023

Driving to work my rear window suddenly shattered. I thought something had gone through the glass but nothing was discovered in the boot. I called police, to make sure . They confirmed that likely it was a defective window. I had run the rear defroster for about 10 minutes prior to the shatter. Thankfully, it was not raining and no one was hurt. The rear window glass continued breaking off crackling and falling — as I drove, but the original hole was on the drivers side about half way up the window. I went to Honda and they had no rear windows for 2023 HRV’s available, and said they have never seen or heard of any rear window defects. I am having an off market rear window installed tomorrow at a glass repair place. Later, I found an HRV on line forum where many people have had the same exact same thing happen. The forum suggested reporting the incident here.

Nov 7, 2023

The rear windshield exploded spontaneously after the car was put into park. The whole thing was completely shattered and slowly collapsed in on itself. There was no damage to it, nothing hit it - it just exploded. This luckily happened after the car was in motion or otherwise serious injury or other damage may have occurred. Apparently the window system also connects to airbag system and could have caused further issues had that been triggered. The dealership, even though the car was under warranty, told me they would not replace the windshield at their cost. I plead for them to ask Honda to cover it - I was only in possession of the car for 15months, brand new! The dealership sent photos to Honda and Honda did determine they would fix the window; however, there are lawsuits being established as this is a recurring issue and Honda should be liable for putting out cars in such condition. My concern now is that this will happen again and could cause additional damage to the vehicle, others around, or anyone inside.

Nov 6, 2023

- On 9/27/23 the rear windshield of my 2023 Honda HRV spontaneously shattered. This is a known issue with the vehicle. - I was driving down the freeway when my windshield spontaneously shattered. It was incredibly alarming and dangerous. Thank goodness there were no passengers in the backseat, because they would be covered in shards of glass. -The problem has been reported to the dealership and Honda is aware that this is an issue with this model car.

Nov 2, 2023

On July 22, 2023, I was pulling out of a parking spot when the back window/windshield exploded without cause. There were no objects nearby or any other cause for the problem. The only other possible cause would've been the pneumatics failing to protect the glass or the rear defrost heating the glass until it exploded. I took the car to the dealership (Coggin Honda Orlando, 11051 S Orange Blossom Trl, Orlando, FL 32837) and they refused to fix it under the warranty of the vehicle, which at the time was just over 10K miles and less than 6 months of ownership. A quick google search shows at least dozens of reports of the same issue happening to other owners. This is very dangerous because it can injure a backseat passenger. I was forced to pay for the repair with my Insurance for something that Honda should acknowledge as a problem and provide a recall.

Oct 31, 2023

Used my defroster in my car to defrost the front in back windows. Back window completely shattered. Not only did it put myself at risk, it also put others in the road at risk. This could have caused me to be distracted and have an accident or glass could have flown at someone else’s car. There were no warnings that the glass would randomly shatter. I contacted my dealer about this but have not received a response.

Oct 29, 2023

On 10/27/23, while parked in a residential driveway, the back window to my 2023 Honda HRV Sport spontaneously shattered. The temp at the time was around 65 degrees and it was approximately 6:45 AM. I did have my defroster on that morning, however, it the rear defroster was off by the time I was parked in the driveway.

Oct 25, 2023

On October 19 I was on my way to work and noticed my back window was shattered. I wasn’t sure if it was intentional so I called the police. The officer arrived and looked at the vehicle he observed and found no signs of a break in or that the window had been intentionally bashed in. I called my insurance and they they sent someone to replace the window since I did have glass coverage. I looked on Google to see if there were any faulty issues with the windows and it pulled up several other Honda HRV 2023 models were having the same problem. I immediately contacted the dealer and sent them an email and called but no response

Oct 24, 2023

My daughter and I were driving down a highway when we felt and heard a very loud boom followed by the sound of my rear glass falling into the back of my car. We drove to a safe location and notified the police of what happened as we were unsure if something or someone had done something to my car. The Franklin County Sheriff’s office did come out and take a report. We didn’t find any damage to the body of my car only the shattered back window with zero evidence of any object causing this. I have turned it into my insurance and I am waiting for my back window to be replaced.

Oct 24, 2023

Rear windshield shattered after using the rear defroster for less than 5 minutes

Oct 24, 2023

My rear windshield just shattered on its own

Oct 23, 2023

Rear window exploded when using defective rear defroster.

Oct 23, 2023

- My backwind windshield spontaneously shattered in my 2023 Honda HRV. This is a confirmed defect in the vehicle. My safety and the safety of my passenger was put at risk, because this incident happened while we were driving down the freeway. There were NO warnings before the vehicle malfunctioned. - Honda accepted responsibility for the faulty rear windshield and repaired it for free on 10/10/23. - Honda did NOT provide me with a loaner vehicle and they are refusing to reimburse me for my travel/Uber expenses during the time my car was damages/inoperable. My expenses amount to around $263.00. Can someone please help me get reimbursed since the vehicle defect was not my fault and confirmed by Honda?

Oct 21, 2023

I have a 2023 honda hrv sport and last night October 20th my rear window just shattered while I was driving. The temp outside was 50 and it was rainy. I was using my rear defroster and I heard a pop sound and the next I knew the glass shattered.

Oct 19, 2023

My back windshield shattered spontaneously. When I got into my car and closed the driver door I heard a huge crash and saw a huge hole in my back window as well as the whole window shattered. The only thing I did differently that morning was I used my rear defrost. I have used that multiple times last winter with no issues

Oct 18, 2023

I was at job I’m parking garage waiting for shift to begin when my back windshield exploded for no reason at all. Scared me!!! Just completely shattered! I am very upset I have to miss a day of work to see who is going to fix this problem. I will not pay for something that shouldn’t have happened. I will pursue legal action if I have to.

Oct 17, 2023

What component or system failed or malfunctioned, and is it available for inspection upon request? Rear hatch window shatter spontaneously while driving this morning. How was your safety or the safety of others put at risk? The entire window is in pieces. Has the problem been reproduced or confirmed by a dealer or independent service center? Shop confirmed the problem when they had to replace our window. There’s also online threads showing that this exact situation is not unique. See here: [XXX] Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Insurance reps Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No. No warnings or signs of damage appeared. Honestly happened spontaneously INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Oct 15, 2023

Back window of car shattered while driving. No impact from foreign objects. There was no warning- glass will be replaced by safelite in which they explained they had 6 cars with the same issue. As I googled the situation, it seems as if this has been an ongoing problem with Honda and some of the Acura models.

Oct 11, 2023

Rear windshield shattered while stationary upon activating the rear defroster for less than 5 minutes. The initial hole was in the upper left side of the rear window.

Oct 9, 2023

On 10/9/2023 my back windshield exploded without any type of impact whatsoever. I was driving down a road headed to work driving about 40 mph and without any warning or impact I heard a loud exploding noise and then the entire back glass shattered into thousands of pieces. No back windshield wiper or no back defogger was being used at the time either. This happened without any type of warning or any type of incident at all. The noise this made would be enough to startle a driver and cause an accident not to mention the shattered glass that was everywhere. I have contacted the dealer where I purchased the car new and at first was told by the head of their service department that they had never heard of anything like this and that my insurance should cover it. After calling back a second time their receptionist acknowledged that yes they were aware of the problem and two other people had brought their HRVs in with the same thing happening to them. She said their sales manager would be giving me a call back. At this time I have not heard back. I have taken numerous photos of the damage and my insurance company has agreed to make the repairs even though this damage is clearly a defect in this Honda product. Numerous other incidents can be found online.

Oct 6, 2023

I was driving my Honda hrv on a normal day like any other and had my defroster on and out of no where heard a loud pop and my whole back window shattered

Oct 4, 2023

Back windshield shattered out of nowhere. I have not even had this car for a year. I called police and have a report that there was NO impact, no crack or rock. It exploded on its own. MY ONE YEAR OLD WAS IN HIS CARSEAT FACING THE WINDOW. I am paranoid and scared of going into a car. He won’t sit in his car seat. There was NO warning and Honda has my car for a month and NOTHING has been done. I am a single mother with NO car. They won’t give me a loaner. They are doing an investigation without answers or helping me.

Oct 2, 2023

While the car was parked in a parking lot, the rear windshield shattered. Luckily, no one was in the car or near it. We are trying to schedule an appointment with our local Honda dealership, but no one has inspected the damage. There were no warning indicators or other problems prior. The glass just popped. We have a video of the incident but cannot upload it.

Oct 2, 2023

The unsettling incident took place on on Sep 30, 2023 when I returned home and was about to park my prized possession, a sleek HRV Sport, within the safe confines of my garage. As the hum of the engine lulled to a gentle stop, I was ready to ease the car into its resting place when an unexpected and startling sound pierced the air, resembling a gunshot. My eyes darted to the rearview mirror, revealing a distressing sight: the back window on the driver's side had shattered into a constellation of glass fragments, cascading like crystalline rain. The eerie sight left us three occupants of the car in a state of shock and disbelief. We searched our surroundings, but neither the roadway nor any object within the car appeared to be the source of this sudden catastrophe. Strangely, the glass had shattered from the inside out, defying all conventional expectations of impact. Convinced that no external force was to blame (rubber seal of the windshield was lying on the floor), we attributed the shattered window to a manufacturing flaw within the vehicle. A deeper investigation corroborated our suspicions, as we stumbled upon a disconcerting truth: this particular make and model had a history of such defects. Scores of individuals had shared similar harrowing experiences online, cementing the notion that we were victims of a pervasive manufacturing issue. In the wake of this disheartening discovery, a wave of determination surged within us. We resolved to take collective action, raising our voices against the lack of quality control that had put countless lives at risk. Our ordeal had not only unveiled a flaw in our beloved HRV Sport but had also ignited a sense of responsibility to ensure that others were spared from the potential dangers lurking within these seemingly innocent vehicles. Thus began our journey to seek justice, shedding light on the hidden truths behind the glimmering facade of the automobile industry.

Oct 1, 2023

Today is October 1, 2023 I was driving home from church going about 35mph and we heard a loud bang. I thought someone hit the car, but they didn’t. I looked in the rear view mirror and the windshield shattered. My [XXX] mother and [XXX] Aunt (sitting in the back) were terrified and shocked. I was scared and shocked too. When I puked the car over to see what happened there was a hold on the glass and the entire windshield shattered. This is insane and extremely dangerous for anyone to experience. I am still shaking in shock now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Sep 30, 2023

I was driving on my way home and I heard a large pop. It turned out to be my rear windshield that was spider cracked and a huge hole on the passenger side

Sep 29, 2023

Rear window shattered while in the garage

Sep 27, 2023

I left work at about 430 p.m. and at just that time, it started to rain and then some torrential rain. Because of the heavy rain, I did use my rear defroster, the rear wiper, front wiper and front defroster. My drive as far as distance is about 18 miles, but because of the weather, traffic was slow. Then the rain stopped so I did not need to use the rear wiper. About 1-1/2 miles from my exit I heard a pop, pulled over to the shoulder of the road and saw that the back window on the left side had a hole and the rest of the glass was shattered. As time went by, as I was slowly driving home (the rest of the drive is about 5 miles), more and more of the glass was falling in. Now most of the glass is missing.

Sep 26, 2023

On September 6, 2023 at approximately 7:00AM was standing beside my vehicle pumping gas when I heard a loud noise. My daughter, who was in the car, turned around to look at me and asked me if my car was OK. Then she told me to look at my rear window. When I looked at the window it had "exploded". There was a large hole in the left, center area of the window with the rest of the window shattered, but intact. The car was off, it was on the cooler side with temperatures in the upper 50s' to low 60's. The rear defroster had been on previously on the drive, but the car was off at the time of the incident.

Sep 26, 2023

About 10 minutes after turning on the rear defroster the back window spontaneously shattered.

Sep 25, 2023

I was driving down the highway on 9/21/23. I had my rear defrost on and it was about 50 degrees outside. My back windshield had no cracks in it. Nothing hit the back windshield. I suddenly heard a loud popping noise and my entire back windshield shattered. There was glass falling into my trunk. Luckily my infant daughter was not in the car in her rear facing carseat. Honda would not replace the rear windshield under the manufacturers warranty. My insurance covered the replacement of the windshield.

Sep 25, 2023

I used the rear defroster while driving, and the rear windshield glass just completely shattered when I parked. Nothing hit it. There was light rain.

Sep 22, 2023

I was driving and my back windshield exploded.

Sep 21, 2023

Sitting at a light and back windshield shattered. Nothing hit it. It completely shattered for no known reason. It is a brand new 2023 HRV

Sep 20, 2023

As I was driving at 645 in the morning, my rear glass shattered from the inside. There was no accident and nothing hit my car.

Sep 18, 2023

I used Rear fog when I was driving and then parked the car in my garage. Later in the evening when I went to take my car I saw that the rear windshield is broken.

Sep 18, 2023

I was driving this morning and my back glass just shattered this morning shortly after I turned on the rear wipers due to it raining.

Sep 18, 2023

2023 Honda HRV, rear window shattered over night completely ruining the window, reports online of owners having the same problem. Only thing I can think of is I had defrosted the windows the night of the incident on my way home, came out in the morning to see the rear window completely shattered with no evidence of a person or object causing damage. Repairs estimated at roughly $800. Called and reported the incident to multiple Honda dealerships in Massachusetts.

Sep 16, 2023

I parked my car around 1pm at work as I do every day. Large busy parking lot in a Publix shopping plaza, very safe, lots of people coming and going from retail shops, restaurants, etc. Approx 4pm realized I left one of my office keys in my console. Opened driver door and leaned in to grab key, out of the corner of my eye I saw the back windshield & thought it looked dirty & weird. Did a double take & it looked like ice when it breaks & starts to melt. I walked around to the back and saw a hole in my back windshield & the entire thing was shattered in little pieces. I thought someone punched a hole in it. Then I walked back around to shut my driver door and when I did, all the shattered glass fell into the back. The perimeter of the windshield was still attached but the glass pieces were pushed outward like there had been an explosion inside my car. Google search showed this is happening with 2023 HR-Vs all over the country. I took photos (VERY IMPORTANT - take pix right away. ALSO IMPORTANT - don't touch the glass or fix it until Honda inspects it). I had to work & couldn't deal with it until a few days later, so I taped a trash bag over the windshield as best I could without touching the rest of the glass. It continued to break apart as I drove, but the sides stayed attached. Called my Honda dealer 3 days later. Spoke to a sales manager. He said to text him the photos, I also sent screenshots of google search results & NHTSA complaints. He called back & said to bring it in to service department. They inspected it when I pulled in. Within 20 mins they had called corporate, ordered the parts, & said they would repair on site within a week. Meanwhile they had pulled a rental car around for me. I signed a quick paper & was out the door. Zero cost to me. They were wonderful. Be polite, be patient, be truthful, and you will most often get the help you need from any business. I am a Honda customer for life!!!

Sep 14, 2023

Was driving my 2023 Honda HRV to work going 35 mph (the posted speed limit) when I heard a loud bang and my back windshield basically exploded. Glass everywhere in my trunk.

Sep 13, 2023

I used my rear defroster this morning for about 10 minutes on my way to work. A few hours later I went to get in my car and when I closed the door, the rear window exploded. It was about 70 degrees, clear and sunny. The car was just sitting in a parking lot. Security footage was reviewed and no one even walked past it while it was parked.

Sep 12, 2023

Rear window shattered while my vehicle was parked at work between 5am and 2pm. It was lightly raining throughout the day, temperature was low to mid 60's. I used defrost at about 4:45 am prior to driving to work. Don't recall if I used defrost when leaving work at 2pm, but as I pulled from my parking spot I heard a noise that seemed like something was falling into the back of my truck, when I stopped to look I saw a big hole in my rear window.

Sep 11, 2023

My Honda HR-V was sitting in the parking lot when the back window just exploded by its own. There was no impact, no object hitting at all. Went to the dealer and they couldn’t do nothing. Call the Honda service and they told me to call the insurance. I bought this car less than a year I’m really disappointed with Honda assistance.

Sep 10, 2023

Back windshield shattered while parked.

Sep 9, 2023

I was driving into my driveway and parked and before I exited the car the rear tailgate window exploded. It was so loud that my neighbor ran out of his house because he heard the noise. Several others have reported this happening to them on the internet. There should be a recall.

Sep 9, 2023

While driving last night, I heard a loud bang and then what sounded like ice melting. Nothing hit the car just the loud sound. I noticed I couldn't see out the back window so when I got out, I ran to the back of the car. The entire back window had shattered. I hit absolutely nothing, no rock or debris hit it, nothing at all. I had the rear and front defrost on for about 5 minutes before turning off the rear and keeping just the front on. It was nighttime, drizzling, and about 67 degrees. I called the dealership that I leased it from first thing this morning and the two people I spoke to were flabbergasted. I let them know to Google as it appears to have been happening and continue to happen to this exact year and make of this car. I'm waiting to hear back on how to move forward but no repairs or anything have been done. I filed an insurance claim and am also waiting to hear back for that.

Sep 5, 2023

My vehicle was parked when the rear windshield shattered. Nothing came into contact. Dealerships are refusing to help out and they are aware of the issue. Please help us get this covered under a recall.

Sep 2, 2023

My rear windshield shattered out of nowhere. Not driving, car wasn’t turned on yet, temperature outside was about 60 degrees so wasn’t too cold or too hot. No impact.

Aug 30, 2023

Back windshield randomly exploded, nothing was thrown at the vehicle, car was parked and not running when the incident happened. Glass appears to be blown out from the inside.

Aug 23, 2023

The back windshield of my 2023 Honda HRV popped and shattered out of nowhere.

Aug 21, 2023

I was sitting at a red light and my rear windshield exploded out of nowhere, nothing hitting it. I now see there are over 50 complaints of the same thing happening to HRVs. We've had the car less than a year. This is so, so dangerous, specifically because kids sit in the back seat. I really hope Honda does an investigation / recall. This is so scary and dangerous. Imagine if the front windshield shattered instead on someone driving... My dealer won't cover the cost, even though we are in warranty, and denies it is a problem with the glass when it clearly is. I am talking to the national Honda people now.

Aug 18, 2023

Sitting at a traffic light with defroster on and rear window shattered

Aug 17, 2023

Unknown, was driving to work and the rear window exploded. Nothing hit it, the defogger was on when I left the house to work. Weather probably was in the low 70s at max. Road was St route 13, a paved well-kept road.

Aug 15, 2023

While we were driving home from the beach on a very calm sunny day we kept smelling this weird smell in the car. While stopped at a red light we heard a loud pop and the rear window just exploded.

Aug 6, 2023

07/24/2023 @ 5:35AM, I arrived at work and parked my car in front of the building. A co-worker came to my desk at 11:45am and asked me what happened to my car. The rear windshield had shattered and there was a hole in the left side of the window. I called Walnut Creek Honda and was informed that they would have to order the glass and could not confirm the ETA for that to arrive. It would not be covered via warranty or under the additional roadside advantage policy that I purchased. They said they would call me back with the ETA - they did not return my call. In the meantime I called my insurance company and they referred me to All State Glass for an onsite repair. They confirmed on 07/25/2023 the Honda glass had arrived and repaired the window. When the technician was installing the new glass he was shocked by the rear window defroster wire and advised that he could leave it disconnected until I could have the car inspected by the dealer. I took the car to Walnut Creek Honda on 8/8/2023 and charged for the diagnostics that indicated there was not a malfunction of that part. There is some discussion on the Web that multiple have had this problem with their 2023 Honda HRV's but Honda does not have a recall for this problem. I called them on 7/28/2023 and opened a case (#14400775). There is a concern that this can happen to my vehicle again and it does not make me feel very safe.

Aug 6, 2023

Rear window exploded while parked

Aug 3, 2023

Remote started car and back windshield exploded loud pop window completely shattered

Aug 1, 2023

While sitting at a stoplight, with no cars near me, I heard a shatter sound. My rear window glass has shattered for an unknown reason. I verified nothing had hit it. It was lightly raining, and I previously had the rear window defogger on.

Jul 30, 2023

I was parked in my car while talking to my friend and suddenly a loud smashing noise came from behind me. Then I heard a crackling sound and got out to look and my rear windshield had shattered. There was nothing around that made contact or caused it. The rear defrosters were on at the time of the incident.

Jul 28, 2023

I was driving my vehicle onto a off highway ramp with a speed of approximately 30 - 35 miles per hour, when we heard a loud pop sound. I immediately looked in the rear view mirror and there was an ~ 18" hole in the window. I pulled into a safe zone and looked at the rear hatchback window and it was shattered with the large hole. No reason, was not using wipers or defroster. Temperature was in the mid 70's. Luckily we were both in the front seats and no glass reached us.

Jul 25, 2023

My rear glass shattered today unexpectedly with only 4,400 miles. Obviously others have same issue and defective glass or window frame. I’m getting fixed and Maroone Honda where I bought blew me off. Not happy. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Jul 23, 2023

Rear window imploded while car was parked.

Jul 23, 2023

Rear window on the trunk randomly shattered and cracked. My husband was driving home from work and heard a loud POP and the glass cracked. The smallest movements of the car is making it crack more. Can’t get in touch with Honda because it is a Sunday. A headache!

Jul 19, 2023

While driving I put my rear defroster on and minutes later there was a loud pop noise and my entire rear window was shattered. I have an appt on Friday July 21, 2023 for the dealer to inspect it. Not having clear visibility while driving last night was a safety hazard. There was no warning at all.

Jul 7, 2023

On July 7, 2023, I was heading home from work during a downpour. Because of the rain and heat I had to turn on the defroster for both the front and rear windows. After about 10 minutes of driving, I suddenly heard a loud noise. Glancing in my rearview mirror, I was taken aback to discover a sizable hole in the passenger-side rear window. The forceful rain, accompanied by the windshield wipers' motion, caused the hole to expand further. I did pull over to see if maybe a tree limb had fall as I was driving. There was nothing in the truck.

Jul 6, 2023

Yesterday my rear windshield was shuttered spontaneously at 10:00 pm on the drive thru of burger restaurant. Cameras shows no vandalism or 3rd party was involved. The rear windshield shuttered with whole on the right up side suddenly after I had my defrost on to clear the rear windshield. Irresponsible Honda America agent over the phone hanged up on me and the dealership was laughing loud without any sympathy that me and my son were inside the car and we were terrifies

Jul 4, 2023

The rear window shattered after having the rear defrost on. I was driving down an empty street, so nothing could have hit it the window. Law enforcement even checked it out and we were all just as confused as to why it would just shatter.

Jul 2, 2023

The rear window of our 2023 Honda HRV exploded with no incident whatsoever. We had parked the car on Sunday, July 2, 2023 and taken walk on beach at 7:30 in the morning. When we left at 8:15 we heard a noise from the back as we drove off and looked in rear view mirror to see that the back glass was shattering. Continued to shatter as we made our way back home - 1-1/2 miles. This is a Sunday and will consult with dealership on Monday.

Jun 28, 2023

Rear windshield shattered while parked in my driveway nothing hit it because the alarm did not go off.

Jun 15, 2023

While driver 47 mph to work this morning my rear windshield suddenly popped and shattered. I was not under on over hangs or buildings. There were no others cars even around me at the time. I did have the rear defrost on. The whole windshield broke and fell apart.

Jun 5, 2023

Exploding trunk glass windshield June 2, 2023. I had the rear window windshield or glass (at the trunk or above the license plate) of my 2023 Honda HRV EX-L shattering and exploding yesterday while parked. There was no impact or an object hitting it. It just exploded. I strongly believe it’s a manufacturing defect which needs a recall or warranty coverage. I believe an inferior glass was used. I had this car for a few months and less than a year. I called the collision center and they said they’ve had many incidents like that with that model. I’m really disappointed and considering many options right now. When I called Honda America, they were trying to bail out. But it’s obvious that an inferior glass was used. Now, I don’t know when the next glass is going to explode. And, I don’t know when there’ll be another defect. This needs a recall and must be covered by warranty or a buy back option. I lost my income for that day. I was lucky I didn’t have anyone sitting at the backseat. There could’ve been physical injuries. Driving the car puts some fear in me psychologically because I don’t when another glass will explode. And the dealership is also trying to bail out when this was bought brand new. It’s frustrating. I’m gathering more information on how to proceed but I’d appreciate your input.

Jun 2, 2023

Several times a gas smell has come through the vents of this car. It happens generally after running for at least 1hr and 30 min. The last time it occurred, we drove for 30 min, let it idle for around 30 min, and then drove another 30 min back home. The smell came through the vents around 10 min away from home on a back road with no one around. The smell lasted around 5 minutes. I took this to two Honda dealerships and they could not find a problem. There are several lawsuits against Honda for this exact thing, but in the CRV models. It is a hazard for there to be gas blowing through the vents. This indicates a possible leak, and it can cause harmful side effects due the fumes. There are more electrical issues occurring. I have caught on camera, but the Honda dealership will not even watch them. The windows will get stuck down and will not go back for around 3-5 minutes. When trying to roll them up they will continuously click like it is trying, but can not go up.

Apr 5, 2023

Vehicle was off and parked in a parking lot from 7:30AM-3:30PM on a partly sunny, calm, 50 degree day with the rear window facing southeast and parked a safe distance from the front bumper of the vehicle behind it. Upon return to the vehicle, the rear window had shattered into smithereens with a softball sized hole in the top left quadrant. After opening and closing the front passenger door, the entire rear window collapsed. There was no evidence of a strike from a person or a thing among the ruble.

Mar 14, 2023

Back window shattered with no impact. Was told it is a flaw in the rear defrost.

Mar 6, 2023

My back window shattered while parked without any impact.

Jan 19, 2023

The screen on the car would randomly turn on and off when the vehicle is on and it will do this the whole time . On Dec 2022 Another issue I had was the door wouldn’t unlock on the driver side. I had to get someone to open my door. The door was unlocked but physically wouldn’t open.